Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. We help increase the preparedness of our communities by offering courses in First Aid, CPR/AED, Babysitter’s Training, Lifeguard Training, Certified Nurse Aid Training and other certification courses. American Red Cross Health and Safety instructors are an elite group of professionals who teach valuable lifesaving skills to 12 million people each year in businesses, schools and communities. We are currently seeking a Health & Safety Instructor to teach American Red Cross certified classes (such as CPR/AED) within our Medford, MA locations. This position is located in Medford, MA. This is a part-time position working a set schedule of Monday, Wednesday, Friday and Saturday and other days as needed. The hours are anywhere between 7am and 9pm on those days. Responsibilities Teaches Red Cross Health and Safety courses within their current certifications to businesses and to the community. Confirms course at least 3-5 business days before the scheduled course. Must arrive to teaching site a minimum 30 minutes before class is to begin. Supply Chain/Logistics: Responsible for maintaining, managing and storing all assigned equipment, including storage at assigned work location and transporting equipment in personal vehicle. Responsible for re-ordering all necessary equipment at least once per month and maintaining and managing an active inventory of supplies at all times. Instructors are responsible for transporting, loading/unloading, carrying and/or lifting equipment as necessary at assigned teaching locations. At conclusion of class, is responsible for the cleaning equipment according to established decontamination guidelines and reporting any maintenance issues to the appropriate logistics staff member. Quality Assurance: Responsible for applying quality assurance and control programs. Integrates quality improvement activities and measures in overall service provision. Ensures that the proper safety measures are in place to protect customers and staff who participate in the training activities. Resource Management: Responsible for efficient and effective use of resources. Adheres to the financial and registration policy regarding unregistered students in Community classes. Availability: Commit to a fixed availability schedule within the scheduling software, Skedulo to meet teaching needs of the territory. Engages in regular communications with Training Specialist regarding course updates and latest changes to products/services. Actively submits unavailability requests, as necessary, in Skedulo when not available to be assigned to classes. Submits training activity and other course related records according to standard timelines. Where applicable, training and course-related records must be submitted electronically using the American Red Cross web-based learning center. The instructor is required to use the corporate email account (@Redcross.org) issued to him/her upon hire, for all American Red Cross related correspondence. Personnel Management: When an instructor’s certification is at the level of an Instructor Trainer, they may mentor or coach other instructors as a part of new instructor orientation or during instructor remediation provide supervision to instructors to ensure high quality delivery of services and products. Additional duties may include the following: Participation during Town Hall Meetings, quarterly In- Service Training, Product updates, training requirement, certification classes and approved development training. In addition instructors may need to perform light logistics such as restocking of equipment. This activity must be pre-approved by Training Specialist. Qualifications Education: High School Diploma or equivalent (GED).Current certification to be an instructor in discipline is desired. Additional training and certification will be provided to qualified candidate after hire through American Red Cross Health & Safety Service courses. Once certified, the instructor must maintain current basic and instructor level certifications for the courses they have been hired to teach. Experience: Six months previous experience in education, adult training or service industry preferred. Basic computer and email skills and demonstrated ability to utilize MS Office programs Comfort and experience in using audio-visual technology (computer/LCD, PowerPoint, etc.) for educational delivery. Skills and Abilities: Must have strong presentation abilities and demonstrate excellent verbal and written communication skills. Ability to communicate course material in a clear and understandable manner. Customer service orientation. Ability to teach effectively in an adult learning environment. Other: Flexible schedule required during the day, evening or weekends. Travel: Ability to travel regionally 50-75%. Current Driver’s License preferred. Access to reliable transportation to training sites. Essential Functions /Physical Requirements “The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee must be able to use fingers to grasp, move and manipulate small objects. The employee must use the stomach and lower back muscles to support the body for long periods without getting tired. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 35 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must have the ability to speak clearly so listeners can understand and understand the speech of another person. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. “ Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Mar 21, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. We help increase the preparedness of our communities by offering courses in First Aid, CPR/AED, Babysitter’s Training, Lifeguard Training, Certified Nurse Aid Training and other certification courses. American Red Cross Health and Safety instructors are an elite group of professionals who teach valuable lifesaving skills to 12 million people each year in businesses, schools and communities. We are currently seeking a Health & Safety Instructor to teach American Red Cross certified classes (such as CPR/AED) within our Medford, MA locations. This position is located in Medford, MA. This is a part-time position working a set schedule of Monday, Wednesday, Friday and Saturday and other days as needed. The hours are anywhere between 7am and 9pm on those days. Responsibilities Teaches Red Cross Health and Safety courses within their current certifications to businesses and to the community. Confirms course at least 3-5 business days before the scheduled course. Must arrive to teaching site a minimum 30 minutes before class is to begin. Supply Chain/Logistics: Responsible for maintaining, managing and storing all assigned equipment, including storage at assigned work location and transporting equipment in personal vehicle. Responsible for re-ordering all necessary equipment at least once per month and maintaining and managing an active inventory of supplies at all times. Instructors are responsible for transporting, loading/unloading, carrying and/or lifting equipment as necessary at assigned teaching locations. At conclusion of class, is responsible for the cleaning equipment according to established decontamination guidelines and reporting any maintenance issues to the appropriate logistics staff member. Quality Assurance: Responsible for applying quality assurance and control programs. Integrates quality improvement activities and measures in overall service provision. Ensures that the proper safety measures are in place to protect customers and staff who participate in the training activities. Resource Management: Responsible for efficient and effective use of resources. Adheres to the financial and registration policy regarding unregistered students in Community classes. Availability: Commit to a fixed availability schedule within the scheduling software, Skedulo to meet teaching needs of the territory. Engages in regular communications with Training Specialist regarding course updates and latest changes to products/services. Actively submits unavailability requests, as necessary, in Skedulo when not available to be assigned to classes. Submits training activity and other course related records according to standard timelines. Where applicable, training and course-related records must be submitted electronically using the American Red Cross web-based learning center. The instructor is required to use the corporate email account (@Redcross.org) issued to him/her upon hire, for all American Red Cross related correspondence. Personnel Management: When an instructor’s certification is at the level of an Instructor Trainer, they may mentor or coach other instructors as a part of new instructor orientation or during instructor remediation provide supervision to instructors to ensure high quality delivery of services and products. Additional duties may include the following: Participation during Town Hall Meetings, quarterly In- Service Training, Product updates, training requirement, certification classes and approved development training. In addition instructors may need to perform light logistics such as restocking of equipment. This activity must be pre-approved by Training Specialist. Qualifications Education: High School Diploma or equivalent (GED).Current certification to be an instructor in discipline is desired. Additional training and certification will be provided to qualified candidate after hire through American Red Cross Health & Safety Service courses. Once certified, the instructor must maintain current basic and instructor level certifications for the courses they have been hired to teach. Experience: Six months previous experience in education, adult training or service industry preferred. Basic computer and email skills and demonstrated ability to utilize MS Office programs Comfort and experience in using audio-visual technology (computer/LCD, PowerPoint, etc.) for educational delivery. Skills and Abilities: Must have strong presentation abilities and demonstrate excellent verbal and written communication skills. Ability to communicate course material in a clear and understandable manner. Customer service orientation. Ability to teach effectively in an adult learning environment. Other: Flexible schedule required during the day, evening or weekends. Travel: Ability to travel regionally 50-75%. Current Driver’s License preferred. Access to reliable transportation to training sites. Essential Functions /Physical Requirements “The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee must be able to use fingers to grasp, move and manipulate small objects. The employee must use the stomach and lower back muscles to support the body for long periods without getting tired. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 35 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must have the ability to speak clearly so listeners can understand and understand the speech of another person. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. “ Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross’ mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life. We are currently seeking a Regional Communications Director to work in our Medford, MA office covering the Massachusetts Region . Because the Red Cross is a disaster response organization, the individual will be on-call during periods of major disaster. Must be willing to be deployed on a national disaster response assignment at least one time annually for disaster communications. Job Summary: The Regional Communications Director is a critical component of the American Red Cross regional team and infrastructure. The Director is responsible for carrying out the communications functions for the American Red Cross in the Massachusetts Region. It supports the mission of the organization across all lines of service. Reporting to the Regional Executive, this position works in close collaboration with local fundraising, disaster cycle, biomedical services, Service to the Armed Forces (SAF), health and safety, and volunteer management staff at the regional level as well as the national Communications Department. Responsibilities: 1. Strategy: In partnership with the Regional Communication Director, develops and implements a strategic communications plan while proactively communicating the work of the Red Cross in that region, protecting the reputation of the Red Cross and supporting local service delivery and revenue generation across all lines of service. Works with National headquarters to develop a communication strategy and materials in the event of local crisis or reputation management issues. 2. Public Affairs: Acts as the on-the-record spokesperson when appropriate and supports local executives and Board of Directors (as applicable) as the face of the Red Cross in the community. Leads and supports all Disaster Public Affairs activities for the region through the entire disaster cycle. Participates in national disaster deployments as a member of the Advanced Public Affairs Team. Ensures that duty is delegated to an appropriately trained staff or volunteer. Supports Disaster Public Affairs efforts across the division, and potentially, on the national level. May be required to deploy to support disaster response operations outside the region or may be tasked to help with public affairs volunteer training and development across the division. 3. Media Relations: Develops and implements a social media strategy for the region that reflects the priorities of the region and is aligned with the corporate social media strategy. Maintains positive relationships with members of the media across the region and works with executives and other staff to manage media efforts and relationships across multiple media markets in a region. Manages the distribution and creation of press materials supporting local and national initiatives. 4. Internal Communications: Supports executive level internal communication initiatives, including communication to staff and volunteers from executive. 5. Management: Provides strong leadership and strategic direction. Develops and sets individual and departmental team performance goals and manages/drives change. Manages and leads regional communication and marketing staff. Develops and leads a team of volunteers that can assist with all aspects of regional communication activities. Supervises and delegates responsibilities to communication staff and to communication volunteers. Qualifications: Education: Bachelor’s degree in Communications, Marketing, Public Relations, Journalism or related field required. Experience: Minimum 7 years experience leading and managing a public relations team required. Demonstrated experience managing and interacting with the public social media platforms for an organization. Demonstrated experience developing communication strategy for an organization. Management Experience: Minimum 5 years of staff management experience. Demonstrated ability to develop effective work teams and build consensus within the organization and the community. Experience in collaborative approaches to achieving organizational success. Experience with marketing during major national and international disaster preferred. Skills and Abilities: Outstanding communication skills (oral and written) required. Experience working with media as an on the record spokesperson is preferred. Ability to work effectively and persuasively with division and regional partners and leadership. Other: Demonstrates strong commitment and passion for mission of American Red Cross. Intermediate proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: Will require 25%+ travel. A current, valid driver's license is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Mar 21, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross’ mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life. We are currently seeking a Regional Communications Director to work in our Medford, MA office covering the Massachusetts Region . Because the Red Cross is a disaster response organization, the individual will be on-call during periods of major disaster. Must be willing to be deployed on a national disaster response assignment at least one time annually for disaster communications. Job Summary: The Regional Communications Director is a critical component of the American Red Cross regional team and infrastructure. The Director is responsible for carrying out the communications functions for the American Red Cross in the Massachusetts Region. It supports the mission of the organization across all lines of service. Reporting to the Regional Executive, this position works in close collaboration with local fundraising, disaster cycle, biomedical services, Service to the Armed Forces (SAF), health and safety, and volunteer management staff at the regional level as well as the national Communications Department. Responsibilities: 1. Strategy: In partnership with the Regional Communication Director, develops and implements a strategic communications plan while proactively communicating the work of the Red Cross in that region, protecting the reputation of the Red Cross and supporting local service delivery and revenue generation across all lines of service. Works with National headquarters to develop a communication strategy and materials in the event of local crisis or reputation management issues. 2. Public Affairs: Acts as the on-the-record spokesperson when appropriate and supports local executives and Board of Directors (as applicable) as the face of the Red Cross in the community. Leads and supports all Disaster Public Affairs activities for the region through the entire disaster cycle. Participates in national disaster deployments as a member of the Advanced Public Affairs Team. Ensures that duty is delegated to an appropriately trained staff or volunteer. Supports Disaster Public Affairs efforts across the division, and potentially, on the national level. May be required to deploy to support disaster response operations outside the region or may be tasked to help with public affairs volunteer training and development across the division. 3. Media Relations: Develops and implements a social media strategy for the region that reflects the priorities of the region and is aligned with the corporate social media strategy. Maintains positive relationships with members of the media across the region and works with executives and other staff to manage media efforts and relationships across multiple media markets in a region. Manages the distribution and creation of press materials supporting local and national initiatives. 4. Internal Communications: Supports executive level internal communication initiatives, including communication to staff and volunteers from executive. 5. Management: Provides strong leadership and strategic direction. Develops and sets individual and departmental team performance goals and manages/drives change. Manages and leads regional communication and marketing staff. Develops and leads a team of volunteers that can assist with all aspects of regional communication activities. Supervises and delegates responsibilities to communication staff and to communication volunteers. Qualifications: Education: Bachelor’s degree in Communications, Marketing, Public Relations, Journalism or related field required. Experience: Minimum 7 years experience leading and managing a public relations team required. Demonstrated experience managing and interacting with the public social media platforms for an organization. Demonstrated experience developing communication strategy for an organization. Management Experience: Minimum 5 years of staff management experience. Demonstrated ability to develop effective work teams and build consensus within the organization and the community. Experience in collaborative approaches to achieving organizational success. Experience with marketing during major national and international disaster preferred. Skills and Abilities: Outstanding communication skills (oral and written) required. Experience working with media as an on the record spokesperson is preferred. Ability to work effectively and persuasively with division and regional partners and leadership. Other: Demonstrates strong commitment and passion for mission of American Red Cross. Intermediate proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: Will require 25%+ travel. A current, valid driver's license is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: DEVELOPMENT SPECIALIST – BUSINESS OPERATIONS Medford, Massachusetts Job Summary: The American Red Cross of Massachusetts fundraising team has an immediate need to multiply its impact. To accomplish this, we seek a skilled project manager to coordinate and execute four key strategies: Recruit and engage volunteers in support of key fundraising needs Track and ensure execution of donor benefits Design and implement a comprehensive donor recognition and acknowledgment process Support ongoing business operations of the department and the Chief Development Officer The American Red Cross of Massachusetts operates one of the most successful fundraising programs in the nation. Yet, there is opportunity to achieve even greater operational efficiency and create even more meaningful touchpoints with donors who if further engaged will be inspired to invest further in the Red Cross mission. Specific Responsibilities: The Development Associate – Business Operations plays a key role in supporting fundraising growth/donor engagement in the MA region. The Associate works to ensure the success of the full fundraising team, managing and/or supporting key functions including but not limited to: volunteer engagement, sponsor fulfillment, donor recognition, third party fundraising, and activating the team’s disaster fundraising action plan, as needed. The Associate also serves as backup support, as needed, to the Development Association - Business Planning; advancing gift processing and data integrity etc., They person in this role will also staff special events, assist the Chief Development Officer with account maintenance and fulfill other special projects as needed. Responsibilities: Partner with volunteer services staff to recruit, engage and assign out volunteers needed to complete essential functions for the MA region’s fundraising team. As part of this work, meet with fundraising colleagues to determine and routinely assess support needs, contouring volunteer roles and responsibilities to ensure that evolving needs are met. Similarly, ensure that fundraising volunteers feel supported, have clear direction, are held accountable and operate with expedience. Partner with fundraising colleagues and regional communications staff to ensure that benefits owed to partners who invest in key Red Cross programs are delivered as expected. Create and maintain a system for tracking these benefits. Work with the Chief Development Officer and other colleagues to refresh sponsorship packages on an annual basis. Together with fundraising staff create a system to measure that investor input in the benefits offered is elicited and incorporated into annual program updates. Partner with the fundraising colleagues to create a system to recognize and acknowledge donors who support the Red Cross. Think creatively and comprehensively about how the Red Cross can thank and cultivate its donors to provide additional investment, ensuring that they feel well informed about what impact their support is having. Ensure that systems are in place to maintain a thorough and meaningful donor recognition strategy/project plan. This will at times require to the Associate to write, edit and develop thank you letters, newsletter copy and other collateral pieces to support the organization and donors. Support the region’s Chief Development Officer with account maintenance and administrative functions such as Salesforce entry and expense reconciliation, etc. Assist with special projects that emerge and assist other members of the development team as needed. Serve as a backup to the Development Associate – Business Planning. This role is responsible for gift and data management within the region. The Associate for Business Operations will need to shadow and develop familiarity with business planning needs in the event that planning associate is unable to complete a key function. Another facet of this role is supporting the region’s disaster fundraising action plan; ensuring that all disaster related fundraising tasks are attended to. This will be done in coordination with the Chief Development Officer and other colleagues. In times of disaster, the Development Operations Associate assumes responsibility for third party fundraising. Cary out any additional assignments required to fulfill the Mission of the American Red Cross. Qualifications: Education: Bachelor’s degree or combination of education and experience, which would provide an equivalent background. Experience: Minimum 3 to 5 years of demonstrated experience in operations management, volunteer engagement and/or fundraising/nonprofit management. Management Experience: 1 year supervisory experience preferred. Direct experience managing/motivating volunteers strongly preferred. Skills and Abilities: Leadership and the ability to simultaneously project manage multiple priorities with diplomacy and grace. Demonstrated strong project planning and anticipatory problem-solving skills. Experience managing and motivating volunteers displaying exemplary interpersonal, verbal, listening and written communication skills. Record of partnering internally and externally with diverse groups/networks to establish and influence long-term relationships with individuals, business and community partners in an open, accessible, friendly and professional manner. Work successfully on teams always striving for optimum results; resolving conflict with diplomacy and promoting cooperation, demonstrating commitment and pride. A record of putting success of team above other interests. Directing and working effectively with donors, volunteers, staff and committees in a wide range of activity settings while under pressure and/or deadlines. A commitment to measuring impact and implementing process improvements; managing time and resources effectively. Other: Proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Salesforce (or other CRM system) and Crowdrise. Travel: Occasional regional travel. Cultural Fit: Fundraising is a business function of the American Red Cross. The MA region seeks candidates inspired by our mission and who understand that this department’s task is to generate and account for revenue, which enables others in the organization to serve the mission. We therefore seek self-starters, driven to achieve measurable results in a fast-paced, highly matrixed work environment. If these are your motivations, you have a home with us. About the Organization: The American Red Cross is a humanitarian organization, led by volunteers, that provides relief to victims of disaster and helps people prevent, prepare for, and respond to emergencies. It does this through services that are consistent with its Congressional Charter and the Fundamental Principles of the International Red Cross and Red Crescent Movement. The American Red Cross is the foremost volunteer emergency service organization in the United States with more than 590 chapters nationwide. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Mar 21, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: DEVELOPMENT SPECIALIST – BUSINESS OPERATIONS Medford, Massachusetts Job Summary: The American Red Cross of Massachusetts fundraising team has an immediate need to multiply its impact. To accomplish this, we seek a skilled project manager to coordinate and execute four key strategies: Recruit and engage volunteers in support of key fundraising needs Track and ensure execution of donor benefits Design and implement a comprehensive donor recognition and acknowledgment process Support ongoing business operations of the department and the Chief Development Officer The American Red Cross of Massachusetts operates one of the most successful fundraising programs in the nation. Yet, there is opportunity to achieve even greater operational efficiency and create even more meaningful touchpoints with donors who if further engaged will be inspired to invest further in the Red Cross mission. Specific Responsibilities: The Development Associate – Business Operations plays a key role in supporting fundraising growth/donor engagement in the MA region. The Associate works to ensure the success of the full fundraising team, managing and/or supporting key functions including but not limited to: volunteer engagement, sponsor fulfillment, donor recognition, third party fundraising, and activating the team’s disaster fundraising action plan, as needed. The Associate also serves as backup support, as needed, to the Development Association - Business Planning; advancing gift processing and data integrity etc., They person in this role will also staff special events, assist the Chief Development Officer with account maintenance and fulfill other special projects as needed. Responsibilities: Partner with volunteer services staff to recruit, engage and assign out volunteers needed to complete essential functions for the MA region’s fundraising team. As part of this work, meet with fundraising colleagues to determine and routinely assess support needs, contouring volunteer roles and responsibilities to ensure that evolving needs are met. Similarly, ensure that fundraising volunteers feel supported, have clear direction, are held accountable and operate with expedience. Partner with fundraising colleagues and regional communications staff to ensure that benefits owed to partners who invest in key Red Cross programs are delivered as expected. Create and maintain a system for tracking these benefits. Work with the Chief Development Officer and other colleagues to refresh sponsorship packages on an annual basis. Together with fundraising staff create a system to measure that investor input in the benefits offered is elicited and incorporated into annual program updates. Partner with the fundraising colleagues to create a system to recognize and acknowledge donors who support the Red Cross. Think creatively and comprehensively about how the Red Cross can thank and cultivate its donors to provide additional investment, ensuring that they feel well informed about what impact their support is having. Ensure that systems are in place to maintain a thorough and meaningful donor recognition strategy/project plan. This will at times require to the Associate to write, edit and develop thank you letters, newsletter copy and other collateral pieces to support the organization and donors. Support the region’s Chief Development Officer with account maintenance and administrative functions such as Salesforce entry and expense reconciliation, etc. Assist with special projects that emerge and assist other members of the development team as needed. Serve as a backup to the Development Associate – Business Planning. This role is responsible for gift and data management within the region. The Associate for Business Operations will need to shadow and develop familiarity with business planning needs in the event that planning associate is unable to complete a key function. Another facet of this role is supporting the region’s disaster fundraising action plan; ensuring that all disaster related fundraising tasks are attended to. This will be done in coordination with the Chief Development Officer and other colleagues. In times of disaster, the Development Operations Associate assumes responsibility for third party fundraising. Cary out any additional assignments required to fulfill the Mission of the American Red Cross. Qualifications: Education: Bachelor’s degree or combination of education and experience, which would provide an equivalent background. Experience: Minimum 3 to 5 years of demonstrated experience in operations management, volunteer engagement and/or fundraising/nonprofit management. Management Experience: 1 year supervisory experience preferred. Direct experience managing/motivating volunteers strongly preferred. Skills and Abilities: Leadership and the ability to simultaneously project manage multiple priorities with diplomacy and grace. Demonstrated strong project planning and anticipatory problem-solving skills. Experience managing and motivating volunteers displaying exemplary interpersonal, verbal, listening and written communication skills. Record of partnering internally and externally with diverse groups/networks to establish and influence long-term relationships with individuals, business and community partners in an open, accessible, friendly and professional manner. Work successfully on teams always striving for optimum results; resolving conflict with diplomacy and promoting cooperation, demonstrating commitment and pride. A record of putting success of team above other interests. Directing and working effectively with donors, volunteers, staff and committees in a wide range of activity settings while under pressure and/or deadlines. A commitment to measuring impact and implementing process improvements; managing time and resources effectively. Other: Proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Salesforce (or other CRM system) and Crowdrise. Travel: Occasional regional travel. Cultural Fit: Fundraising is a business function of the American Red Cross. The MA region seeks candidates inspired by our mission and who understand that this department’s task is to generate and account for revenue, which enables others in the organization to serve the mission. We therefore seek self-starters, driven to achieve measurable results in a fast-paced, highly matrixed work environment. If these are your motivations, you have a home with us. About the Organization: The American Red Cross is a humanitarian organization, led by volunteers, that provides relief to victims of disaster and helps people prevent, prepare for, and respond to emergencies. It does this through services that are consistent with its Congressional Charter and the Fundamental Principles of the International Red Cross and Red Crescent Movement. The American Red Cross is the foremost volunteer emergency service organization in the United States with more than 590 chapters nationwide. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: REGIONAL PHILANTHROPY OFFICER, INDIVIDUAL The American Red Cross is a humanitarian organization, led by volunteers, that provides relief to victims of disaster and help people prevent, prepare for and respond to emergencies. It does this through service delivery that are consistent with its Congressional Charter and the Fundamental Principles of the International Red Cross and Red Crescent Movement. The American Red Cross is the foremost volunteer emergency service organization in the United States with more than 590 chapters nationwide. We are seeking a Regional Philanthropy Officer of Individual Giving to work in our regional headquarters in Medford, Massachusetts. JOB SUMMARY The American Red Cross is seeking a motivated and experienced Philanthropy Officer to play an integral role in fund development throughout the Massachusetts market. Reporting to the regional Director of Development, he/she will oversee a portfolio of individual donors and prospects located in the region. The ideal candidate will be responsible for meeting an annual revenue target by working with an assigned portfolio of donors and prospects to advance the mission of the organization and assist donors in creating meaning in their lives through giving to the American Red Cross. This position also participates in disaster relief fundraising as appropriate. RESPONSIBILITIES Strategy: develop and execute ongoing strategy for qualifying individual donors in extensive research, retention and growth of contributions as well as recapture from previous donors. Works collaboratively with other departments and partners with regional development staff to create customized solicitation strategies matching the objectives of the organization and interests of the corporate donor or prospect. Fundraising Targets and Portfolio Management : manages an assigned portfolio of accounts and prospects with intent to discover their potential. Responsible for an annual financial goal. Develops aggregate account management plans resulting in phone interactions and local face to face solicitations. Prospect Development : implements programs and activities to identify, cultivate, solicit and steward accounts at the $25,000 level or higher, with an emphasis on maximizing revenue for the America Red Cross to advance our mission. May work with community Board members and other leadership volunteers to identify, cultivate, solicit and steward appropriate donors. Updates account records in Salesforce following donor contacts. Relationship Development : accountable for cultivating relationships of organizational fundraising with focus on retention, recapture and growth. Responsible for new business development and the need to steward account relationships. QUALIFICATIONS Education: Bachelor’s degree required; advanced degree is highly desirable. Experience: Minimum three years of major gifts experience required. Proven experience in developing strategies for donor retention growth and success with complex requests is required. Progressive experience in successful development programs and knowledge of “best practices” in development. Skills and Abilities: Detail oriented with excellent written, verbal and interpersonal skills. Candidates shall be deadline-oriented, flexible and extremely organized with the ability to assimilate facts accurately and easily. Ability to manage multiple priorities, implements best practices, utilizes skills in planning and problem-solving to achieve relationship success and meet annual financial target. Other: intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: May involve travel within the region. Cultural Fit: Fund development is the business arm of the American Red Cross. We hire candidates inspired by our mission but who understand that our team’s foremost goal is to generate and account for the revenue that enables others in our organization to serve those in need. We seek candidates who value our mission and are driven to deliver results. If this is you, you will be proud to work with us. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 04, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: REGIONAL PHILANTHROPY OFFICER, INDIVIDUAL The American Red Cross is a humanitarian organization, led by volunteers, that provides relief to victims of disaster and help people prevent, prepare for and respond to emergencies. It does this through service delivery that are consistent with its Congressional Charter and the Fundamental Principles of the International Red Cross and Red Crescent Movement. The American Red Cross is the foremost volunteer emergency service organization in the United States with more than 590 chapters nationwide. We are seeking a Regional Philanthropy Officer of Individual Giving to work in our regional headquarters in Medford, Massachusetts. JOB SUMMARY The American Red Cross is seeking a motivated and experienced Philanthropy Officer to play an integral role in fund development throughout the Massachusetts market. Reporting to the regional Director of Development, he/she will oversee a portfolio of individual donors and prospects located in the region. The ideal candidate will be responsible for meeting an annual revenue target by working with an assigned portfolio of donors and prospects to advance the mission of the organization and assist donors in creating meaning in their lives through giving to the American Red Cross. This position also participates in disaster relief fundraising as appropriate. RESPONSIBILITIES Strategy: develop and execute ongoing strategy for qualifying individual donors in extensive research, retention and growth of contributions as well as recapture from previous donors. Works collaboratively with other departments and partners with regional development staff to create customized solicitation strategies matching the objectives of the organization and interests of the corporate donor or prospect. Fundraising Targets and Portfolio Management : manages an assigned portfolio of accounts and prospects with intent to discover their potential. Responsible for an annual financial goal. Develops aggregate account management plans resulting in phone interactions and local face to face solicitations. Prospect Development : implements programs and activities to identify, cultivate, solicit and steward accounts at the $25,000 level or higher, with an emphasis on maximizing revenue for the America Red Cross to advance our mission. May work with community Board members and other leadership volunteers to identify, cultivate, solicit and steward appropriate donors. Updates account records in Salesforce following donor contacts. Relationship Development : accountable for cultivating relationships of organizational fundraising with focus on retention, recapture and growth. Responsible for new business development and the need to steward account relationships. QUALIFICATIONS Education: Bachelor’s degree required; advanced degree is highly desirable. Experience: Minimum three years of major gifts experience required. Proven experience in developing strategies for donor retention growth and success with complex requests is required. Progressive experience in successful development programs and knowledge of “best practices” in development. Skills and Abilities: Detail oriented with excellent written, verbal and interpersonal skills. Candidates shall be deadline-oriented, flexible and extremely organized with the ability to assimilate facts accurately and easily. Ability to manage multiple priorities, implements best practices, utilizes skills in planning and problem-solving to achieve relationship success and meet annual financial target. Other: intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: May involve travel within the region. Cultural Fit: Fund development is the business arm of the American Red Cross. We hire candidates inspired by our mission but who understand that our team’s foremost goal is to generate and account for the revenue that enables others in our organization to serve those in need. We seek candidates who value our mission and are driven to deliver results. If this is you, you will be proud to work with us. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
