Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Use your passion for health care to support our life-saving mission. Join the Red Cross Biomed Team! If you’re looking to help save lives and contribute to the mission of one of the nation’s most respected humanitarian organizations, consider a career in biomedical services at the American Red Cross. As a Red Cross employee, you’ll have opportunities to grow your career and be recognized and rewarded for your efforts. Most importantly, you’ll work alongside dedicated individuals like yourself who live the values of our organization every day. Join us for a career that will motivate you to be your very best. The American Red Cross is proud to be one of the Top-Rated Workplaces: Best Non-Profits and Top-Rated Workplaces: Veterans based on rankings and reviews on Indeed. Job Description: Responsible for demonstrating excellence in customer service, promoting a positive, professional image of the American Red Cross Biomedical Services. Assists with routine departmental tasks as directed. The main hospital we work with is Asante Rogue Regional Medical Center. Responsibilities: Transports and operates PACS equipment and performs specified salvage procedures which may include Platelet Rich Plasma (PRP) sequestration. Assesses patient/surgical procedure for suitability for PACS. Monitors blood loss assesses appropriate time for washing of salvaged blood and communicates to anesthesia and/or nursing staff the blood volume processed and available to be returned to the patient. Maintains knowledge of steps of applicable surgical procedures. Notifies surgeon and/or anesthesiologist in charge if problems occur with the procedure. Maintains accurate, complete, and legible records about the patient and the PACS or Platelet Rich Plasmac (PRP) procedure. Labels for reinfusion of the autologous product, as appropriate. Removes disposable and cleans equipment at end of the procedure. Ensures that necessary equipment and disposable are available for the next cell salvage procedure. This is a part-time benefitted position, working approximately 20 hours/ week. Qualifications: Job knowledge equivalent to that gained through the completion of an Associate degree or equivalent combination of education and relevant experience as determined by the PACS Program Physician required. Minimum one-year experience in the health care or blood banking industry is required. Excellent communication skills, basic computer skills, and attention to detail required. Ability to work independently, react quickly, and work effectively in a surgical setting required. Familiar with basic aseptic technique preferred. Demonstrated technical skills; ability to operate medical equipment required. Must be willing to work a varied schedule including some evenings as well as on-call responsibilities. May be required to have your vehicle, a valid and current driver’s license and insurance, and a good driving record. Retain a current CPR certification (If an employee does not have current CPR certification, the individual may be allowed into the program, but CPR certification must be obtained within six weeks). Current relevant licensure in the state of practice, if applicable. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Sep 06, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Use your passion for health care to support our life-saving mission. Join the Red Cross Biomed Team! If you’re looking to help save lives and contribute to the mission of one of the nation’s most respected humanitarian organizations, consider a career in biomedical services at the American Red Cross. As a Red Cross employee, you’ll have opportunities to grow your career and be recognized and rewarded for your efforts. Most importantly, you’ll work alongside dedicated individuals like yourself who live the values of our organization every day. Join us for a career that will motivate you to be your very best. The American Red Cross is proud to be one of the Top-Rated Workplaces: Best Non-Profits and Top-Rated Workplaces: Veterans based on rankings and reviews on Indeed. Job Description: Responsible for demonstrating excellence in customer service, promoting a positive, professional image of the American Red Cross Biomedical Services. Assists with routine departmental tasks as directed. The main hospital we work with is Asante Rogue Regional Medical Center. Responsibilities: Transports and operates PACS equipment and performs specified salvage procedures which may include Platelet Rich Plasma (PRP) sequestration. Assesses patient/surgical procedure for suitability for PACS. Monitors blood loss assesses appropriate time for washing of salvaged blood and communicates to anesthesia and/or nursing staff the blood volume processed and available to be returned to the patient. Maintains knowledge of steps of applicable surgical procedures. Notifies surgeon and/or anesthesiologist in charge if problems occur with the procedure. Maintains accurate, complete, and legible records about the patient and the PACS or Platelet Rich Plasmac (PRP) procedure. Labels for reinfusion of the autologous product, as appropriate. Removes disposable and cleans equipment at end of the procedure. Ensures that necessary equipment and disposable are available for the next cell salvage procedure. This is a part-time benefitted position, working approximately 20 hours/ week. Qualifications: Job knowledge equivalent to that gained through the completion of an Associate degree or equivalent combination of education and relevant experience as determined by the PACS Program Physician required. Minimum one-year experience in the health care or blood banking industry is required. Excellent communication skills, basic computer skills, and attention to detail required. Ability to work independently, react quickly, and work effectively in a surgical setting required. Familiar with basic aseptic technique preferred. Demonstrated technical skills; ability to operate medical equipment required. Must be willing to work a varied schedule including some evenings as well as on-call responsibilities. May be required to have your vehicle, a valid and current driver’s license and insurance, and a good driving record. Retain a current CPR certification (If an employee does not have current CPR certification, the individual may be allowed into the program, but CPR certification must be obtained within six weeks). Current relevant licensure in the state of practice, if applicable. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross’ mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life. The American Red Cross is currently seeking a Disaster Program Manager for our Medford, OR location. This is a full-time position. Job Summary: The Disaster Program Manager will provide functional expertise to Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Through a trained and engaged volunteer workforce, support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, lead, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Act as a program or service subject matter expert (SME) to staff, management, volunteers and external partners. Specific duties to be assigned at the discretion of the region based on municipalities within coverage area, amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Responsibilities: 1: Through a team of volunteers, implement the Disaster Cycle Services program in assigned territory in alignment with established metrics. Partner with leadership and employees across the Red Cross to ensure the most collaborative, impactful, and effective delivery of services. 2: Identify and develop volunteer leaders who can act in facilitative leader roles across the disaster cycle, coordinate internally and partner to align with government, and work to enable the entire community to participate in all phases of the disaster cycle by providing direct services and being a facilitative leader. 3: Support and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the program support functional areas of the disaster cycle to meet the needs of the territory, region, state and division. May hire, train, coach, counsel, and evaluate performance of volunteer leaders and volunteers. 4: Manage volunteer recruitment and leadership identification. Lead and support ongoing volunteer recognition and engagement opportunities. Serve in planning capacity in anticipation of larger response and recovery scenarios to include divisional coordination, multi-agency planning, and participation in local/regional/national deployment opportunities. Lead and/or assist with the implementation of training efforts, community preparedness opportunities, and the support to other American Red Cross stakeholders. 5: Represent Disaster Cycle Services team and be prepared to mobilize a volunteer workforce in support of disaster events across the country. Assist in the mobilization and support of local resources (volunteers, equipment, and supplies), as well as potential deployment themselves to serve in a leadership capacity on a relief operation outside of their area of responsibility. 6: Ensure American Red Cross services are available to diverse communities. Recruit and engage diverse workforce that represents the communities we are serving. Implement the Disaster Cycle Services structure and develop the team that mobilizes the local community to prepare for, respond to and recover from emergencies, meeting the needs and expectations of clients and stakeholders. Develop human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered. 7: Provide oversight and support to local responses through the deployment of volunteer leaders and volunteers on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may serve during times of disaster as the operational leadership. Collaborate in local planning, exercises and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). Manage relationships with fire department leadership on home fires as a responsive deliverable. Qualifications: Education: Bachelor's degree required. Experience: Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service, or equivalent combination of education and related experience required. Management Experience: n/a Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated ability to coach/mentor to accomplish work through team leaders. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel will be required. Valid driver's license required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Sep 06, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross’ mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life. The American Red Cross is currently seeking a Disaster Program Manager for our Medford, OR location. This is a full-time position. Job Summary: The Disaster Program Manager will provide functional expertise to Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Through a trained and engaged volunteer workforce, support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, lead, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Act as a program or service subject matter expert (SME) to staff, management, volunteers and external partners. Specific duties to be assigned at the discretion of the region based on municipalities within coverage area, amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Responsibilities: 1: Through a team of volunteers, implement the Disaster Cycle Services program in assigned territory in alignment with established metrics. Partner with leadership and employees across the Red Cross to ensure the most collaborative, impactful, and effective delivery of services. 2: Identify and develop volunteer leaders who can act in facilitative leader roles across the disaster cycle, coordinate internally and partner to align with government, and work to enable the entire community to participate in all phases of the disaster cycle by providing direct services and being a facilitative leader. 3: Support and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the program support functional areas of the disaster cycle to meet the needs of the territory, region, state and division. May hire, train, coach, counsel, and evaluate performance of volunteer leaders and volunteers. 4: Manage volunteer recruitment and leadership identification. Lead and support ongoing volunteer recognition and engagement opportunities. Serve in planning capacity in anticipation of larger response and recovery scenarios to include divisional coordination, multi-agency planning, and participation in local/regional/national deployment opportunities. Lead and/or assist with the implementation of training efforts, community preparedness opportunities, and the support to other American Red Cross stakeholders. 5: Represent Disaster Cycle Services team and be prepared to mobilize a volunteer workforce in support of disaster events across the country. Assist in the mobilization and support of local resources (volunteers, equipment, and supplies), as well as potential deployment themselves to serve in a leadership capacity on a relief operation outside of their area of responsibility. 6: Ensure American Red Cross services are available to diverse communities. Recruit and engage diverse workforce that represents the communities we are serving. Implement the Disaster Cycle Services structure and develop the team that mobilizes the local community to prepare for, respond to and recover from emergencies, meeting the needs and expectations of clients and stakeholders. Develop human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered. 7: Provide oversight and support to local responses through the deployment of volunteer leaders and volunteers on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may serve during times of disaster as the operational leadership. Collaborate in local planning, exercises and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). Manage relationships with fire department leadership on home fires as a responsive deliverable. Qualifications: Education: Bachelor's degree required. Experience: Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service, or equivalent combination of education and related experience required. Management Experience: n/a Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated ability to coach/mentor to accomplish work through team leaders. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel will be required. Valid driver's license required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross’ mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life. The American Red Cross is seeking a Mass Care and Planning Manager for the Massachusetts Region based in Medford, MA. Prefer Medford, but can work in Springfield, Worcester or Hyannis. Job Summary The Mass Care and Planning Manager will provide functional expertise to Leadership at a regional level to provide service delivery programs in Massachusetts. Through a trained and engaged volunteer workforce, the Mass Care and Planning Manager will support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. The Mass Care and Planning Manager will develop, guide, lead, and support a team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Act as a program or service subject matter expert (SME) to staff, management, volunteers and external partners. Specific duties to be assigned at the discretion of the region based on municipalities within coverage area, amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Specific responsibilities: coordinate mass care training; manage and grow shelter sites and agreements; for planning, input information into systems and dashboards; build capacity within the volunteer team. Systems acumen: Helpful to know GIS mapping and Power BI . Responsibilities: 1: Through a team of volunteers, implement the Disaster Cycle Services program in assigned territory in alignment with established metrics. Partner with leadership and employees across the Red Cross to ensure the most collaborative, impactful, and effective delivery of services. 2: Identify and develop volunteer leaders who can act in facilitative leader roles across the disaster cycle, coordinate internally and partner to align with government, and work to enable the entire community to participate in all phases of the disaster cycle by providing direct services and being a facilitative leader. 3: Support and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the program support functional areas of the disaster cycle to meet the needs of the territory, region, state and division. May hire, train, coach, counsel, and evaluate performance of volunteer leaders and volunteers. 4: Manage volunteer recruitment and leadership identification. Lead and support ongoing volunteer recognition and engagement opportunities. Serve in planning capacity in anticipation of larger response and recovery scenarios to include divisional coordination, multi-agency planning, and participation in local/regional/national deployment opportunities. Lead and/or assist with the implementation of training efforts, community preparedness opportunities, and the support to other American Red Cross stakeholders. 5: Represent Disaster Cycle Services team and be prepared to mobilize a volunteer workforce in support of disaster events across the country. Assist in the mobilization and support of local resources (volunteers, equipment, and supplies), as well as potential deployment themselves to serve in a leadership capacity on a relief operation outside of their area of responsibility. 6: Ensure American Red Cross services are available to diverse communities. Recruit and engage diverse workforce that represents the communities we are serving. Implement the Disaster Cycle Services structure and develop the team that mobilizes the local community to prepare for, respond to and recover from emergencies, meeting the needs and expectations of clients and stakeholders. Develop human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered. 7: Provide oversight and support to local responses through the deployment of volunteer leaders and volunteers on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may serve during times of disaster as the operational leadership. Collaborate in local planning, exercises and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). Manage relationships with fire department leadership on home fires as a responsive deliverable. Qualifications: Education: Bachelor's degree required. Experience: Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service, or equivalent combination of education and related experience required. Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated ability to coach/mentor to accomplish work through team leaders. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel will be required; valid driver's license required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 07, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross’ mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life. The American Red Cross is seeking a Mass Care and Planning Manager for the Massachusetts Region based in Medford, MA. Prefer Medford, but can work in Springfield, Worcester or Hyannis. Job Summary The Mass Care and Planning Manager will provide functional expertise to Leadership at a regional level to provide service delivery programs in Massachusetts. Through a trained and engaged volunteer workforce, the Mass Care and Planning Manager will support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. The Mass Care and Planning Manager will develop, guide, lead, and support a team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Act as a program or service subject matter expert (SME) to staff, management, volunteers and external partners. Specific duties to be assigned at the discretion of the region based on municipalities within coverage area, amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Specific responsibilities: coordinate mass care training; manage and grow shelter sites and agreements; for planning, input information into systems and dashboards; build capacity within the volunteer team. Systems acumen: Helpful to know GIS mapping and Power BI . Responsibilities: 1: Through a team of volunteers, implement the Disaster Cycle Services program in assigned territory in alignment with established metrics. Partner with leadership and employees across the Red Cross to ensure the most collaborative, impactful, and effective delivery of services. 2: Identify and develop volunteer leaders who can act in facilitative leader roles across the disaster cycle, coordinate internally and partner to align with government, and work to enable the entire community to participate in all phases of the disaster cycle by providing direct services and being a facilitative leader. 3: Support and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the program support functional areas of the disaster cycle to meet the needs of the territory, region, state and division. May hire, train, coach, counsel, and evaluate performance of volunteer leaders and volunteers. 4: Manage volunteer recruitment and leadership identification. Lead and support ongoing volunteer recognition and engagement opportunities. Serve in planning capacity in anticipation of larger response and recovery scenarios to include divisional coordination, multi-agency planning, and participation in local/regional/national deployment opportunities. Lead and/or assist with the implementation of training efforts, community preparedness opportunities, and the support to other American Red Cross stakeholders. 5: Represent Disaster Cycle Services team and be prepared to mobilize a volunteer workforce in support of disaster events across the country. Assist in the mobilization and support of local resources (volunteers, equipment, and supplies), as well as potential deployment themselves to serve in a leadership capacity on a relief operation outside of their area of responsibility. 6: Ensure American Red Cross services are available to diverse communities. Recruit and engage diverse workforce that represents the communities we are serving. Implement the Disaster Cycle Services structure and develop the team that mobilizes the local community to prepare for, respond to and recover from emergencies, meeting the needs and expectations of clients and stakeholders. Develop human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered. 7: Provide oversight and support to local responses through the deployment of volunteer leaders and volunteers on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may serve during times of disaster as the operational leadership. Collaborate in local planning, exercises and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). Manage relationships with fire department leadership on home fires as a responsive deliverable. Qualifications: Education: Bachelor's degree required. Experience: Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service, or equivalent combination of education and related experience required. Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated ability to coach/mentor to accomplish work through team leaders. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel will be required; valid driver's license required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Do you want to make a difference? Join The American Red Cross, the world’s largest humanitarian network. For over 100 years The American Red Cross has been a leader in the nonprofit world. In order to support our many humanitarian efforts, our organization depends heavily on the support of our generous donor population. We participate in many donor-focused fundraising activities including identifying, cultivating, soliciting and stewarding individual donors and philanthropists, as well as corporate and foundation partners across the country. The funds we receive provide unrestricted support to our Chapters, helping us fulfill our mission to provide relief to victims of disaster and help people prevent, prepare and respond to emergencies in our communities. As a result, we are always looking for proactive and mission-driven fundraisers with an established track record of increasing philanthropic support. We are looking for a mission driven Chief Development officer to support our Massachusetts Region. Job Summary: Responsible for strengthening and growing the donor base and the development program to meet assigned financial goals. Supports the Regional Executive who is the chief fundraiser for the region. Drives a strong revenue-oriented culture based on market-driven targets. Leads a development team in planning, managing and implementing fund development strategies for the Region. Maintains own portfolio of assigned major donors and prospects and personally makes solicitations. Functions in a highly visible, externally facing role and will represent the Region in cultivating donors with the greatest capacity. Manages leadership volunteers. Reports jointly to the Regional Executive and Divisional Fundraising Vice President. Responsibilities: 1. Strategy: Develops and executes annual and multi-year development strategies for the Region. Partners closely with the Regional Executive, DFVP and Board(s) in the Region to develop and execute the fundraising strategy to significantly grow annual revenues in the short term, while diversifying the funding base towards long term sustainability. Develops and implements a written plan for identifying, educating, cultivating, soliciting, and stewarding donors across the Region. Leads focused growth in major gifts area; works directly with top major gift prospects in coordination with the Region’s Major Gift Officer(s). Oversees implementation of organizational campaigns in the Region, such as Holiday Campaign, Disaster Relief, and March is Red Cross Month. Acts as a senior leader in the Region and directs the Regional Development team with respect to strategic decisions for the organization; ensures that the Region meets all reporting requirements related to fundraising. 2. Fundraising Targets and Portfolio Management: Accountable for achieving or exceeding Region’s minimum fundraising target ($15M+ in the current fiscal year) and managing to meet the fundraising expense target. Revenue target may increase due to major domestic disasters. Maintains own portfolio of assigned major donors and prospects, responsible for personally making face-to-face donor solicitations and meeting national/regional fundraising metrics. 3. Prospect Development: Works with community Board members and other leadership volunteers to identify, cultivate, solicit, and steward appropriate donors. Identifies potential planned giving prospects among assigned donors and partners with Region’s assigned Gift Planning Officer to solicit those prospects. Implements programs/activities to identify, cultivate, solicit, and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. 4. Relationship Development: At the direction of the Regional Executive, serves as primary staff liaison for representatives of largest corporations and foundations for solicitation, cultivation and stewardship purposes. Collaborates with national ARC headquarters development staff to identify and maximize fundraising opportunities. Serves as the primary staff liaison for the Board’s Philanthropy Committee. Orients new Board members to their fundraising responsibilities and ensures that they receive the support they need to be successful volunteer fundraisers. 5. Staff and Volunteer Management: Works with the Regional Executive, DFVP and DVP to determine reporting structure for the fundraising staff in the Region (including the Community chapter fundraising staff) based on the Regional structure, and ensures the use of best practices for measuring staff members’ performance. Responsible for staff development of Major Gifts Officers and Associates. 6. Carries out any additional assignments required to fulfill the mission of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Competencies: 1. Customer Focus – is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. 2. Interpersonal Savvy – relates well to all kinds of people – up, down and sideways; inside and outside the organization; builds appropriate support; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. 3. Drive for Results – Can be counted on to exceed goals successfully; is constantly and consistently; one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. 4. Strategic Agility – Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks. 5. Building Effective Teams – Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Is a good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization. Qualifications: Education: Bachelor’s degree required; advanced degree is highly desirable. Experience: Minimum 10 years of fundraising leadership experience. Proactive development leader with an established track record of increasing philanthropic revenue from diverse constituencies. Experience in the development and implementation of a broad-based fundraising program including personally opening doors, cultivation and successfully closing major gifts. Significant expertise with the Region’s funding community highly desirable. Progressive experience in successful development programs and knowledge of “best practices” in development. Corporate and/or Business-to-Business sales leadership experience may be substituted for fundraising experience. Management Experience: Minimum 7 years of supervisory experience. Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent verbal and written skills. Knowledge of office systems: MSOffice preferred and fundraising database systems (e.g. Raiser’s Edge, Salesforce.com). A team player committed to developing and working within a collaborative environment and ensuring the highest customer service orientation. Travel: Requires frequent travel within the Region. Occasional travel within the Division and to Washington, DC. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. A current valid driver's license and good driving record is required. Why the American Red Cross? The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
May 24, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Do you want to make a difference? Join The American Red Cross, the world’s largest humanitarian network. For over 100 years The American Red Cross has been a leader in the nonprofit world. In order to support our many humanitarian efforts, our organization depends heavily on the support of our generous donor population. We participate in many donor-focused fundraising activities including identifying, cultivating, soliciting and stewarding individual donors and philanthropists, as well as corporate and foundation partners across the country. The funds we receive provide unrestricted support to our Chapters, helping us fulfill our mission to provide relief to victims of disaster and help people prevent, prepare and respond to emergencies in our communities. As a result, we are always looking for proactive and mission-driven fundraisers with an established track record of increasing philanthropic support. We are looking for a mission driven Chief Development officer to support our Massachusetts Region. Job Summary: Responsible for strengthening and growing the donor base and the development program to meet assigned financial goals. Supports the Regional Executive who is the chief fundraiser for the region. Drives a strong revenue-oriented culture based on market-driven targets. Leads a development team in planning, managing and implementing fund development strategies for the Region. Maintains own portfolio of assigned major donors and prospects and personally makes solicitations. Functions in a highly visible, externally facing role and will represent the Region in cultivating donors with the greatest capacity. Manages leadership volunteers. Reports jointly to the Regional Executive and Divisional Fundraising Vice President. Responsibilities: 1. Strategy: Develops and executes annual and multi-year development strategies for the Region. Partners closely with the Regional Executive, DFVP and Board(s) in the Region to develop and execute the fundraising strategy to significantly grow annual revenues in the short term, while diversifying the funding base towards long term sustainability. Develops and implements a written plan for identifying, educating, cultivating, soliciting, and stewarding donors across the Region. Leads focused growth in major gifts area; works directly with top major gift prospects in coordination with the Region’s Major Gift Officer(s). Oversees implementation of organizational campaigns in the Region, such as Holiday Campaign, Disaster Relief, and March is Red Cross Month. Acts as a senior leader in the Region and directs the Regional Development team with respect to strategic decisions for the organization; ensures that the Region meets all reporting requirements related to fundraising. 2. Fundraising Targets and Portfolio Management: Accountable for achieving or exceeding Region’s minimum fundraising target ($15M+ in the current fiscal year) and managing to meet the fundraising expense target. Revenue target may increase due to major domestic disasters. Maintains own portfolio of assigned major donors and prospects, responsible for personally making face-to-face donor solicitations and meeting national/regional fundraising metrics. 3. Prospect Development: Works with community Board members and other leadership volunteers to identify, cultivate, solicit, and steward appropriate donors. Identifies potential planned giving prospects among assigned donors and partners with Region’s assigned Gift Planning Officer to solicit those prospects. Implements programs/activities to identify, cultivate, solicit, and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. 4. Relationship Development: At the direction of the Regional Executive, serves as primary staff liaison for representatives of largest corporations and foundations for solicitation, cultivation and stewardship purposes. Collaborates with national ARC headquarters development staff to identify and maximize fundraising opportunities. Serves as the primary staff liaison for the Board’s Philanthropy Committee. Orients new Board members to their fundraising responsibilities and ensures that they receive the support they need to be successful volunteer fundraisers. 5. Staff and Volunteer Management: Works with the Regional Executive, DFVP and DVP to determine reporting structure for the fundraising staff in the Region (including the Community chapter fundraising staff) based on the Regional structure, and ensures the use of best practices for measuring staff members’ performance. Responsible for staff development of Major Gifts Officers and Associates. 6. Carries out any additional assignments required to fulfill the mission of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Competencies: 1. Customer Focus – is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. 2. Interpersonal Savvy – relates well to all kinds of people – up, down and sideways; inside and outside the organization; builds appropriate support; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. 3. Drive for Results – Can be counted on to exceed goals successfully; is constantly and consistently; one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. 4. Strategic Agility – Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks. 5. Building Effective Teams – Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Is a good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization. Qualifications: Education: Bachelor’s degree required; advanced degree is highly desirable. Experience: Minimum 10 years of fundraising leadership experience. Proactive development leader with an established track record of increasing philanthropic revenue from diverse constituencies. Experience in the development and implementation of a broad-based fundraising program including personally opening doors, cultivation and successfully closing major gifts. Significant expertise with the Region’s funding community highly desirable. Progressive experience in successful development programs and knowledge of “best practices” in development. Corporate and/or Business-to-Business sales leadership experience may be substituted for fundraising experience. Management Experience: Minimum 7 years of supervisory experience. Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent verbal and written skills. Knowledge of office systems: MSOffice preferred and fundraising database systems (e.g. Raiser’s Edge, Salesforce.com). A team player committed to developing and working within a collaborative environment and ensuring the highest customer service orientation. Travel: Requires frequent travel within the Region. Occasional travel within the Division and to Washington, DC. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. A current valid driver's license and good driving record is required. Why the American Red Cross? The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: $1000 SIGN ON BONUS! We're looking for a full time Donor Center Coordinator in Medford Oregon! Shift: Various work hours including weekends and holidays As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Recruit prospective blood donors from a variety of sources by direct to donor facing and telerecruitment with individuals to make donation appointments. Serve as lead recruitment presence for a fixed site. Contact active, lapsed, platelet and occasional whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites to meet the collections goals. Identify donors who can be converted to platelet, plasma, or Power Red donations based on blood type and donation history. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. If you share our passion for helping people, then join us in this excellent career opportunity. Click on the link to learn more about (Apheresis)platelets donations: https://youtu.be/BwjwbxbwN34 Responsibilities Direct to donor recruitment using multiple channels to contact and schedule current platelet, plasma, and whole blood donors. Donor Center Coordinator will lead face to face interactions responding quickly to donor questions or issues in a professional manner. Develop a working knowledge of donor criteria to identify and convert right type donors based on inventory, product, and marketing initiatives. Follow standard recruitment practices to ensure maximum number of donations are scheduled each day, while upselling multiple future appointments at the fixed center. Maintain updated knowledge of all red cross initiatives to present to donors and local team to meet daily production standard. May assist local team in accurate record reviews, pulling and managing donor charts from regulated system, and managing donor flow to avoid errors and poor customer services. May lead in promoting community outreach within the geographical radius of donor center Perform other related duties as assigned. Qualifications Minimum one year of telemarketing, sales, customer service or call center experience is required. Some college preferred. Variable schedule to include possible holidays, weekends, and evenings. Effective time management and prioritization skills. Computer experience, excellent customer service and problem-solving skills required. Willingness to work independently or as part of a team. Must be able to be managed remotely. Ability to communicate and interact with all kinds of people (both externally with donors, and internally with team members and other departments) Effective phone skills i.e., well spoken, excellent active listening skills Must be organized. Must be able to multi-task. Outgoing, friendly, compassionate personality. Ability to meet and/or exceed assigned goals. Effective verbal and persuasive communication skills, the ability to work with potentially difficult customers, and work in a fast-paced environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Apr 26, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: $1000 SIGN ON BONUS! We're looking for a full time Donor Center Coordinator in Medford Oregon! Shift: Various work hours including weekends and holidays As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Recruit prospective blood donors from a variety of sources by direct to donor facing and telerecruitment with individuals to make donation appointments. Serve as lead recruitment presence for a fixed site. Contact active, lapsed, platelet and occasional whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites to meet the collections goals. Identify donors who can be converted to platelet, plasma, or Power Red donations based on blood type and donation history. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. If you share our passion for helping people, then join us in this excellent career opportunity. Click on the link to learn more about (Apheresis)platelets donations: https://youtu.be/BwjwbxbwN34 Responsibilities Direct to donor recruitment using multiple channels to contact and schedule current platelet, plasma, and whole blood donors. Donor Center Coordinator will lead face to face interactions responding quickly to donor questions or issues in a professional manner. Develop a working knowledge of donor criteria to identify and convert right type donors based on inventory, product, and marketing initiatives. Follow standard recruitment practices to ensure maximum number of donations are scheduled each day, while upselling multiple future appointments at the fixed center. Maintain updated knowledge of all red cross initiatives to present to donors and local team to meet daily production standard. May assist local team in accurate record reviews, pulling and managing donor charts from regulated system, and managing donor flow to avoid errors and poor customer services. May lead in promoting community outreach within the geographical radius of donor center Perform other related duties as assigned. Qualifications Minimum one year of telemarketing, sales, customer service or call center experience is required. Some college preferred. Variable schedule to include possible holidays, weekends, and evenings. Effective time management and prioritization skills. Computer experience, excellent customer service and problem-solving skills required. Willingness to work independently or as part of a team. Must be able to be managed remotely. Ability to communicate and interact with all kinds of people (both externally with donors, and internally with team members and other departments) Effective phone skills i.e., well spoken, excellent active listening skills Must be organized. Must be able to multi-task. Outgoing, friendly, compassionate personality. Ability to meet and/or exceed assigned goals. Effective verbal and persuasive communication skills, the ability to work with potentially difficult customers, and work in a fast-paced environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
