American Red Cross
Medford, Massachusetts
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross is a humanitarian organization, led by volunteers, that provides relief to victims of disaster and helps people prevent, prepare for, and respond to emergencies. It does this through services that are consistent with its Congressional Charter and the Fundamental Principles of the International Red Cross and Red Crescent Movement. The American Red Cross is the foremost volunteer emergency service organization in the United States with more than 590 chapters nationwide. We are currently seeking a Recovery and EMA Relationships Support Specialist to work in our Medford, MA, location. JOB SUMMARY: The Recovery and EMA (Emergency Management Agency) Relationships Support Specialist serves as functional support in a Red Cross Region for the Recovery Program Support function. Provides technical expertise, training, and implementation of Recovery, this position collaborates with regional employees and volunteers in the disaster territories to build capacity in the local community for the disaster cycle. The Recovery and EMA Relationships Support Specialist is responsible for leading and managing a primarily volunteer team to support and provide Partner and Emergency Management Agency (EMA) Support in an assigned geographic region. Serves as the lead functional expert in a Red Cross Region for Partner/EMA Support function. Specific functions of this position include program implementation, collaboration with employees and volunteers, and soliciting feedback from end customers. Works to perform these functions according to the program direction provided by the Recovery function at headquarters. Also, other functions of this position include program implementation, remote team building of employees and volunteers, and soliciting feedback from end customers. Serves as a primary point of contact and liaison to Regional EMAs and partners (voluntary, faith-based and community based) for operational planning and service delivery. Represents Red Cross interests and communicates positions, strategy and deliverables to EMAs through frequent interfaces including preparedness messaging; response planning and readiness. Also serves as a key POC for partner organizations and Voluntary Organizations Active in Disaster (VOAD). Operates as a part of the Regional team. Responsible for collaboration with local government partnerships, preparation, and response and recovery management. In single region states this position is responsible for the state EMA/Agency relationships. Highlighted job duties: will provide technical expertise, training, and implementation of Recovery—casework and proper documentation; this position collaborates with regional employees and volunteers in the disaster territories to build capacity in the local community for recovery services. Responsibilities: 1. Plan for individual assistance, mental health and health services provision to clients during the response and recovery phases of operations 2. Within scope of position, represents the complete disaster cycle of preparedness, response, and recovery. 3. Ensures that American Red Cross services are available to diverse communities. 4. Responsible for implementing the regions case work (and case management when needed) program within a defined territory. 5. May serve as a subject matter expert (SME) for the Disaster Case Management Program (Federal/State Program) and be responsible for disaster case management planning with multi-agency partners (government and non government). 6. Responsible for ensuring the American Red Cross is present at pre-disaster recovery meetings as well as ensuring the American Red Cross is present at Long-Term Recovery Group meetings post-disaster within a defined territory. 7. In collaboration with Partner and EMA Relationships Support Manager or Specialist, liaise with voluntary, faith-based and community based organizations (VOAD community) as well as emergency management community for pre and post disaster recovery planning within a defined territory. 8. Ensures assigned territory is proficient with the role Red Cross plays within the National Disaster Recovery Framework NDRF). 9. Act as SME to Disaster Program Managers and volunteers within defined territory on issues relevant to meeting client needs and maintaining client focus of all response and recovery activities 10. Continuously monitor client satisfaction and all data indicators to inform service delivery decision, emerging needs and trends in client based response and recovery 11. Assures mechanisms are in place for all partners in human services to work with RC and service clients (Medical Reserve Corp; professional organizations, learning institutions, etc…) 12. Participate in the recruitment, development, training, and readiness of a leadership cadre of volunteers appropriate to meeting both blue and gray sky activity in all client services 13. Under the direction of management, liaise with NHQ Recovery partners to ensure consistency in service delivery across ARC. Qualifications: Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 3-5 years experience with social services or service/program delivery. Ability to coordinate staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals. Management Experience: Minimum of 6 months to 1 year supervisory experience preferred. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions, with an external focus, and team orientation. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Must be able to perform all assigned responsibilities under “grey sky” requirements. All full time employees in the disaster cycle must be willing and able to be deployed, as needed. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work activity. Travel: Will involve regional travel. Valid driver's license required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross is a humanitarian organization, led by volunteers, that provides relief to victims of disaster and helps people prevent, prepare for, and respond to emergencies. It does this through services that are consistent with its Congressional Charter and the Fundamental Principles of the International Red Cross and Red Crescent Movement. The American Red Cross is the foremost volunteer emergency service organization in the United States with more than 590 chapters nationwide. We are currently seeking a Recovery and EMA Relationships Support Specialist to work in our Medford, MA, location. JOB SUMMARY: The Recovery and EMA (Emergency Management Agency) Relationships Support Specialist serves as functional support in a Red Cross Region for the Recovery Program Support function. Provides technical expertise, training, and implementation of Recovery, this position collaborates with regional employees and volunteers in the disaster territories to build capacity in the local community for the disaster cycle. The Recovery and EMA Relationships Support Specialist is responsible for leading and managing a primarily volunteer team to support and provide Partner and Emergency Management Agency (EMA) Support in an assigned geographic region. Serves as the lead functional expert in a Red Cross Region for Partner/EMA Support function. Specific functions of this position include program implementation, collaboration with employees and volunteers, and soliciting feedback from end customers. Works to perform these functions according to the program direction provided by the Recovery function at headquarters. Also, other functions of this position include program implementation, remote team building of employees and volunteers, and soliciting feedback from end customers. Serves as a primary point of contact and liaison to Regional EMAs and partners (voluntary, faith-based and community based) for operational planning and service delivery. Represents Red Cross interests and communicates positions, strategy and deliverables to EMAs through frequent interfaces including preparedness messaging; response planning and readiness. Also serves as a key POC for partner organizations and Voluntary Organizations Active in Disaster (VOAD). Operates as a part of the Regional team. Responsible for collaboration with local government partnerships, preparation, and response and recovery management. In single region states this position is responsible for the state EMA/Agency relationships. Highlighted job duties: will provide technical expertise, training, and implementation of Recovery—casework and proper documentation; this position collaborates with regional employees and volunteers in the disaster territories to build capacity in the local community for recovery services. Responsibilities: 1. Plan for individual assistance, mental health and health services provision to clients during the response and recovery phases of operations 2. Within scope of position, represents the complete disaster cycle of preparedness, response, and recovery. 3. Ensures that American Red Cross services are available to diverse communities. 4. Responsible for implementing the regions case work (and case management when needed) program within a defined territory. 5. May serve as a subject matter expert (SME) for the Disaster Case Management Program (Federal/State Program) and be responsible for disaster case management planning with multi-agency partners (government and non government). 6. Responsible for ensuring the American Red Cross is present at pre-disaster recovery meetings as well as ensuring the American Red Cross is present at Long-Term Recovery Group meetings post-disaster within a defined territory. 7. In collaboration with Partner and EMA Relationships Support Manager or Specialist, liaise with voluntary, faith-based and community based organizations (VOAD community) as well as emergency management community for pre and post disaster recovery planning within a defined territory. 8. Ensures assigned territory is proficient with the role Red Cross plays within the National Disaster Recovery Framework NDRF). 9. Act as SME to Disaster Program Managers and volunteers within defined territory on issues relevant to meeting client needs and maintaining client focus of all response and recovery activities 10. Continuously monitor client satisfaction and all data indicators to inform service delivery decision, emerging needs and trends in client based response and recovery 11. Assures mechanisms are in place for all partners in human services to work with RC and service clients (Medical Reserve Corp; professional organizations, learning institutions, etc…) 12. Participate in the recruitment, development, training, and readiness of a leadership cadre of volunteers appropriate to meeting both blue and gray sky activity in all client services 13. Under the direction of management, liaise with NHQ Recovery partners to ensure consistency in service delivery across ARC. Qualifications: Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 3-5 years experience with social services or service/program delivery. Ability to coordinate staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals. Management Experience: Minimum of 6 months to 1 year supervisory experience preferred. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions, with an external focus, and team orientation. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Must be able to perform all assigned responsibilities under “grey sky” requirements. All full time employees in the disaster cycle must be willing and able to be deployed, as needed. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work activity. Travel: Will involve regional travel. Valid driver's license required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Medford, Massachusetts
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Regional Volunteer Services Officer to work in our Medford, MA office. Th Job Summary: The Regional Volunteer Services Officer (RVSO) position is a critical component of the American Red Cross regional team and infrastructure. It is responsible for strengthening and growing programs and services that will meet the regional community needs within resource constraints. Develops long- and short-term program strategies and oversees implementation for large-scale single programs/services or multiple smaller-scale programs/services. Directs and oversees the work assignment and performance of staff and volunteers. Develops and executes a recruitment strategy, managing the volunteer on boarding process for the region. Ensures coordinated outreach and partnerships within the larger Red Cross organization and external constituents (e.g.: community agencies). This person will serve as a program or service subject matter expert (SME) to staff, management, volunteers and external partners. Represents the Red Cross within the assigned region for the purposes of volunteer engagement. Responsibilities: 1. Strategy: Develops growth strategy for area of responsibility. Design and implement retention strategies with departments and programs to assist with volunteer development, leadership development and managing goals and objectives. Oversees risk management issues specific to Volunteer Services. Provides oversight and maintenance of database/computer systems. Provides innovative thought leadership and shapes the knowledge base. Maintains clear and current knowledge of any legal and administrative requirements and/or issues specific to volunteer programs. Maintains knowledge and awareness of trends in volunteerism and designs the program to capitalize on them. Builds relationships and provides managerial guidance to Regional and Chapter executive teams, staff, volunteers, community, and other external partners. Develops and cultivates professional relationships with key internal & external partners/organizations. 2. Relationship Management and Community Outreach: Participates in communication/civic activities and events to promote volunteer opportunities. Develops and cultivates professional relationships with key internal and external partners/organizations. Attends regional and community meetings and events and facilitates exchange of information and resources within jurisdiction. Develops and conducts presentations to promote Red Cross services and programs to community. 3. Fiscal Responsibility: Builds financially sound, executable, data-driven business strategies in support of a program area and/or services. May have ongoing fiscal and budget responsibility with grant coordination duties in contract-funded programs. Identifies possible funding sources for program or service initiatives from various sources like government agencies and philanthropic foundations/organizations. 4. Staff and Volunteer Management: Provides strong leadership, develops and sets individual and team performance goals and manages/drives change. Hires, manages, trains and evaluates staff and volunteers. Designs, develops and implements a targeted volunteer management recruitment plan for the region and proactively outreaches to business leaders and others to support volunteer needs. Implements recruitment plan with particular attention to diversity and inclusion goals of the region and ARC strategic plans. Oversees curriculum design for volunteer training modules and recruitment presentations. Creates performance review process to accurately assess volunteer performance and adjusts performance as and when needed. Finds and implements ways to improve or increase the quality and production for the work directed. 5. Internal Communications: Manages Volunteer Connection for assigned territory and volunteers. Manages job postings and application process. Ensures volunteer data is up-to-date. Qualifications: Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 7 years of progressive experience directing and leading large scale social service programs. Track record of leadership results in non-profit and/or for-profit organizations. Proven results in achieving financial success in a business unit or area and leveraging relationships with diverse levels of internal & external stakeholders. Management Experience: Minimum of 5 years of staff management experience. Demonstrated ability to develop effective work teams and build consensus within the organization and the community. Proven ability to build strong relationships that fosters collaborative approaches to achieving organizational success. Skills and Abilities: Excellent interpersonal, verbal and written communications skills. Proven ability to management multiple projects and priorities. Demonstrated knowledge of non-profit management and volunteer engagement. Ability to apply financial rigor and acumen to all initiatives. Other: Intermediate proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: Will require travel within the Region. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Regional Volunteer Services Officer to work in our Medford, MA office. Th Job Summary: The Regional Volunteer Services Officer (RVSO) position is a critical component of the American Red Cross regional team and infrastructure. It is responsible for strengthening and growing programs and services that will meet the regional community needs within resource constraints. Develops long- and short-term program strategies and oversees implementation for large-scale single programs/services or multiple smaller-scale programs/services. Directs and oversees the work assignment and performance of staff and volunteers. Develops and executes a recruitment strategy, managing the volunteer on boarding process for the region. Ensures coordinated outreach and partnerships within the larger Red Cross organization and external constituents (e.g.: community agencies). This person will serve as a program or service subject matter expert (SME) to staff, management, volunteers and external partners. Represents the Red Cross within the assigned region for the purposes of volunteer engagement. Responsibilities: 1. Strategy: Develops growth strategy for area of responsibility. Design and implement retention strategies with departments and programs to assist with volunteer development, leadership development and managing goals and objectives. Oversees risk management issues specific to Volunteer Services. Provides oversight and maintenance of database/computer systems. Provides innovative thought leadership and shapes the knowledge base. Maintains clear and current knowledge of any legal and administrative requirements and/or issues specific to volunteer programs. Maintains knowledge and awareness of trends in volunteerism and designs the program to capitalize on them. Builds relationships and provides managerial guidance to Regional and Chapter executive teams, staff, volunteers, community, and other external partners. Develops and cultivates professional relationships with key internal & external partners/organizations. 2. Relationship Management and Community Outreach: Participates in communication/civic activities and events to promote volunteer opportunities. Develops and cultivates professional relationships with key internal and external partners/organizations. Attends regional and community meetings and events and facilitates exchange of information and resources within jurisdiction. Develops and conducts presentations to promote Red Cross services and programs to community. 3. Fiscal Responsibility: Builds financially sound, executable, data-driven business strategies in support of a program area and/or services. May have ongoing fiscal and budget responsibility with grant coordination duties in contract-funded programs. Identifies possible funding sources for program or service initiatives from various sources like government agencies and philanthropic foundations/organizations. 4. Staff and Volunteer Management: Provides strong leadership, develops and sets individual and team performance goals and manages/drives change. Hires, manages, trains and evaluates staff and volunteers. Designs, develops and implements a targeted volunteer management recruitment plan for the region and proactively outreaches to business leaders and others to support volunteer needs. Implements recruitment plan with particular attention to diversity and inclusion goals of the region and ARC strategic plans. Oversees curriculum design for volunteer training modules and recruitment presentations. Creates performance review process to accurately assess volunteer performance and adjusts performance as and when needed. Finds and implements ways to improve or increase the quality and production for the work directed. 5. Internal Communications: Manages Volunteer Connection for assigned territory and volunteers. Manages job postings and application process. Ensures volunteer data is up-to-date. Qualifications: Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 7 years of progressive experience directing and leading large scale social service programs. Track record of leadership results in non-profit and/or for-profit organizations. Proven results in achieving financial success in a business unit or area and leveraging relationships with diverse levels of internal & external stakeholders. Management Experience: Minimum of 5 years of staff management experience. Demonstrated ability to develop effective work teams and build consensus within the organization and the community. Proven ability to build strong relationships that fosters collaborative approaches to achieving organizational success. Skills and Abilities: Excellent interpersonal, verbal and written communications skills. Proven ability to management multiple projects and priorities. Demonstrated knowledge of non-profit management and volunteer engagement. Ability to apply financial rigor and acumen to all initiatives. Other: Intermediate proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: Will require travel within the Region. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
