American Red Cross
Medford, Oregon
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you looking to make a difference in the job that you do? Are you seeking an opportunity that makes a difference? Are you passionate about meeting new people? Do you want your talents to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Perioperative Autologous Cell Salvage (PACS) Specialist for the American Red Cross! Nationwide, we collect over 6.5 million units of blood annually, and the need continues to grow. We are seeking a compassionate and flexible Perioperative Autologous Cell Salvage (PACS) Specialist for hand-on patient care position operating the PACS equipment generally is a surgical setting, at various locations on an on-call and emergency basis To learn more about the life-saving impact our employees have every day, watch this short video: The Men and Women Behind Our Mission Job Summary Responsible for performing Perioperative Autologous Cell Salvage (PACS) services according to American Red Cross policies and procedures, including safety policies. Responsible for demonstrating excellence in customer service, promoting a positive, professional image of the American Red Cross Biomedical Services. Assists with routine departmental tasks as directed. This is a part-time, on call position requiring operational flexibility. Qualifications Current relevant licensure in state of practice. Requires a, CNA or EMT, LPN, PN, or MA. Minimum one year experience in the health care or blood banking industry required. Excellent communication skills, basic computer skills and attention to detail required. Retain a current CPR certification (If employee does not have current CPR certification, the individual may be allowed into the program, but CPR certification must be obtained within six weeks). Ability to work independently, react quickly and work effectively in a surgical setting required. Familiar with basic aseptic technique preferred. Demonstrated technical skills; ability to operate medical equipment required. Must be willing to work a varied schedule including some evenings as well as on-call responsibilities. Job knowledge equivalent to that gained through the completion of an Associate's Degree or equivalent combination of education and relevant experience as determined by the PACS Program Physician required. May be required to have own vehicle, a valid and current driver's license and insurance and a good driving record. Must live within 15-20 minutes of Medford, as this is an on-call position. Responsibilities Transports and operates PACS equipment and performs specified salvage procedures which may include Platelet Rich Plasma (PRP) sequestration. Assesses patient/surgical procedure for suitability for PACS. Monitors blood loss, assesses appropriate time for washing of salvaged blood, and communicates to anesthesia and/or nursing staff the blood volume processed and available to be returned to patient. Maintains knowledge of steps of applicable surgical procedures. Notifies surgeon and/or anesthesiologist in charge if problems occur with the procedure. Maintains accurate, complete and legible records pertaining to the patient and the PACS or Platelet Rich Plasma (PRP) procedure. Labels for reinfusion the autologous product, as appropriate. Removes disposable and cleans equipment at end of the procedure. Ensures that necessary equipment and disposable are available for the next cell salvage procedure. Reports and removes defective equipment from operation. Assists supervisor in assuring equipment is maintained and adequate supplies are stocked. Reports incidents and adverse reactions and completes appropriate paperwork. Collects samples of the salvaged blood product for quality assurance purposes. Supports Supervisor in review of department paperwork and monthly reports. May assist in training new staff. May assume "designee" duties at direction of Supervisor/ Medical Director. These duties may include but are not limited to: retrieval and confirmation of requests for service, scheduling and assigning cases, and coordinating the importing of operators from other ARC facilities. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. A willingness to work a varied schedule including some evenings as well as on-call responsibilities. The ability to lift, load, unload and transport PACS and PRP equipment. Out of town travel may be required. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you looking to make a difference in the job that you do? Are you seeking an opportunity that makes a difference? Are you passionate about meeting new people? Do you want your talents to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Perioperative Autologous Cell Salvage (PACS) Specialist for the American Red Cross! Nationwide, we collect over 6.5 million units of blood annually, and the need continues to grow. We are seeking a compassionate and flexible Perioperative Autologous Cell Salvage (PACS) Specialist for hand-on patient care position operating the PACS equipment generally is a surgical setting, at various locations on an on-call and emergency basis To learn more about the life-saving impact our employees have every day, watch this short video: The Men and Women Behind Our Mission Job Summary Responsible for performing Perioperative Autologous Cell Salvage (PACS) services according to American Red Cross policies and procedures, including safety policies. Responsible for demonstrating excellence in customer service, promoting a positive, professional image of the American Red Cross Biomedical Services. Assists with routine departmental tasks as directed. This is a part-time, on call position requiring operational flexibility. Qualifications Current relevant licensure in state of practice. Requires a, CNA or EMT, LPN, PN, or MA. Minimum one year experience in the health care or blood banking industry required. Excellent communication skills, basic computer skills and attention to detail required. Retain a current CPR certification (If employee does not have current CPR certification, the individual may be allowed into the program, but CPR certification must be obtained within six weeks). Ability to work independently, react quickly and work effectively in a surgical setting required. Familiar with basic aseptic technique preferred. Demonstrated technical skills; ability to operate medical equipment required. Must be willing to work a varied schedule including some evenings as well as on-call responsibilities. Job knowledge equivalent to that gained through the completion of an Associate's Degree or equivalent combination of education and relevant experience as determined by the PACS Program Physician required. May be required to have own vehicle, a valid and current driver's license and insurance and a good driving record. Must live within 15-20 minutes of Medford, as this is an on-call position. Responsibilities Transports and operates PACS equipment and performs specified salvage procedures which may include Platelet Rich Plasma (PRP) sequestration. Assesses patient/surgical procedure for suitability for PACS. Monitors blood loss, assesses appropriate time for washing of salvaged blood, and communicates to anesthesia and/or nursing staff the blood volume processed and available to be returned to patient. Maintains knowledge of steps of applicable surgical procedures. Notifies surgeon and/or anesthesiologist in charge if problems occur with the procedure. Maintains accurate, complete and legible records pertaining to the patient and the PACS or Platelet Rich Plasma (PRP) procedure. Labels for reinfusion the autologous product, as appropriate. Removes disposable and cleans equipment at end of the procedure. Ensures that necessary equipment and disposable are available for the next cell salvage procedure. Reports and removes defective equipment from operation. Assists supervisor in assuring equipment is maintained and adequate supplies are stocked. Reports incidents and adverse reactions and completes appropriate paperwork. Collects samples of the salvaged blood product for quality assurance purposes. Supports Supervisor in review of department paperwork and monthly reports. May assist in training new staff. May assume "designee" duties at direction of Supervisor/ Medical Director. These duties may include but are not limited to: retrieval and confirmation of requests for service, scheduling and assigning cases, and coordinating the importing of operators from other ARC facilities. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. A willingness to work a varied schedule including some evenings as well as on-call responsibilities. The ability to lift, load, unload and transport PACS and PRP equipment. Out of town travel may be required. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Medford, Oregon
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Ensure blood drive compliance with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. Ensure SQUIPP (safety, quality, identity, purity and potency) for all products collected under their supervision. 2. Plan, manage and direct all aspects of blood and/or apheresis collection operations (fixed site and/or mobile) to ensure an efficient and effective process. Recognize and correct donor flow inefficiencies. Monitor work area and practices to ensure a safe environment; take preventative and/or corrective action to prevent safety hazards and potential injuries to donors, volunteers and staff. 3. Supervise staff including hiring, training, evaluation, and discipline to ensure a well-qualified team and to enhance operational success. Monitor individual and group performance to improve overall team effectiveness. 4. Perform clerical administrative functions to provide documentation and ensure donor/recipient safety and to monitor staff competency. May perform or serve as a trainer for all blood collection procedures. 5. Meet or exceed donor, sponsor and other customer’s service expectations. Seeks and uses customer feedback to improve services. 6. Ensure effective internal and external communication between all department levels and functions to foster teamwork and enhance operational success. 7. Complete required readings and training assignments by assigned deadline. Documentation of training/communication for team is accurate and timely. 8. Support activities to recruit/re-sign donors and other process improvement initiatives. 9. Perform other related duties as necessary. Scope Supervise and oversee all aspects of daily blood collections operations. Perform, assess and provide training for blood collection activities as needed. Responsible for supervision of team of line staff. Ensure team focus on customers. May operate ARC vehicles in compliance with regulations. Must balance production, customer service and compliance on a daily basis, ensuring integrity of operation. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should refer to eDocs for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Bachelor Degree, RN/LPN or equivalent combination of related education and experience required, with current state licensure as required. Minimum two years related experience required. Supervisory experience preferred. Related experience includes medical, technical, supervisory experience or documented satisfactory performance as a Collections Specialist. Customer service experience required. Effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Proficient with Microsoft office applications. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Ensure blood drive compliance with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. Ensure SQUIPP (safety, quality, identity, purity and potency) for all products collected under their supervision. 2. Plan, manage and direct all aspects of blood and/or apheresis collection operations (fixed site and/or mobile) to ensure an efficient and effective process. Recognize and correct donor flow inefficiencies. Monitor work area and practices to ensure a safe environment; take preventative and/or corrective action to prevent safety hazards and potential injuries to donors, volunteers and staff. 3. Supervise staff including hiring, training, evaluation, and discipline to ensure a well-qualified team and to enhance operational success. Monitor individual and group performance to improve overall team effectiveness. 4. Perform clerical administrative functions to provide documentation and ensure donor/recipient safety and to monitor staff competency. May perform or serve as a trainer for all blood collection procedures. 5. Meet or exceed donor, sponsor and other customer’s service expectations. Seeks and uses customer feedback to improve services. 6. Ensure effective internal and external communication between all department levels and functions to foster teamwork and enhance operational success. 7. Complete required readings and training assignments by assigned deadline. Documentation of training/communication for team is accurate and timely. 8. Support activities to recruit/re-sign donors and other process improvement initiatives. 9. Perform other related duties as necessary. Scope Supervise and oversee all aspects of daily blood collections operations. Perform, assess and provide training for blood collection activities as needed. Responsible for supervision of team of line staff. Ensure team focus on customers. May operate ARC vehicles in compliance with regulations. Must balance production, customer service and compliance on a daily basis, ensuring integrity of operation. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should refer to eDocs for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Bachelor Degree, RN/LPN or equivalent combination of related education and experience required, with current state licensure as required. Minimum two years related experience required. Supervisory experience preferred. Related experience includes medical, technical, supervisory experience or documented satisfactory performance as a Collections Specialist. Customer service experience required. Effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Proficient with Microsoft office applications. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Medford, Massachusetts
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: American Red Cross of Massachusetts Director of Development The American Red Cross of Massachusetts seeks an accomplished fundraising/sales director to drive revenue and team success in a dynamic, fast-paced, metrics-driven corporate work environment. A top revenue generating region nationally; the MA Red Cross aims to take its fundraising program to even greater heights. To that end, the Director of Development (DOD) will execute three key strategies: Team Leadership/Portfolio Development Supervise a team of seven front line fundraisers who solicit support from managed donors in the individual, corporate and foundation channels. The DOD serves as a strategist, counselor and coach to these solicitors; he/she will hold weekly 1-on-1s, ensuring that planned asks are made, donors are effectively stewarded/cultivated, barriers to success are removed and opportunities in alignment with Red Cross priorities are pursued. The DOD liaises with development operations staff, who support business planning, volunteer engagement, grant writing/reporting, communications, events and operations. Revenue Planning/Forecasting Drive both annual and monthly revenue planning/forecasting; he/she will report results to regional and divisional leadership together with the Chief Development Officer (CDO). The ideal candidate will have experience in business planning, revenue forecasting and advanced analytics. The DOD will have the ability to quickly and succinctly distill, for an executive audience, the nuances of complex donor relationships relaying salient outcomes of these partnerships to leadership. The CDO and DOD are supported in this work by a development specialist for business planning. Fundraising Strategy/Business Development Establish with the CDO and direct reports annual business plans for recurring campaigns. Counsel direct reports on the execution of these plans and their solicitation strategies, applying creativity and imagination to the work of supporting the team in the formation of strategic and annual renewable partnerships. He/she will serve as a resource and solution finder to staff when they encounter obstacles, call on their industry expertise, regional and national Red Cross peers, board/volunteer leadership, and other assets to seize growth opportunities, overcome objections, and achieve the region’s growth agenda. He/she will ensure team readiness for disaster fundraising in partnership with the CDO and development operations staff. Reporting Relationship/Regional Construct The DOD reports to the CDO. The DOD’s primary charge is to manage/direct the activities of the seven front line fundraisers assigned to them. The DOD is also a key strategist and thought partner to the CDO. Together they drive fundraising success and long-term revenue growth for the region. In addition to the DOD, the CDO manages the Region’s four development specialists who support: 1) business planning (data and analytics); 2) development operations (volunteer engagement, donor acknowledgment, benefit fulfillment and special projects); 3) donor communications/grant writing and reporting; and 4) special events. Massachusetts is one of 50 domestic Red Cross regions and its fundraising program traditionally ranks in the top tier nationally. Contributed revenue from managed and unmanaged (online) donors average $10M annually. Regional and national leadership, including the CDO, consider MA to have significant revenue growth potential. The ideal DOD will have experience leading teams in growing revenue across multiple channels, developing and implementing systems/campaigns and instituting best practices essential for increased operational sophistication and efficacy. Other Competencies The DOD will carry a small portfolio of donors (player/coach model) and be held accountable for achieving an assigned revenue target. As a disaster relief organization, the Red Cross fundraising team must always be ready to secure needed resources. The DOD plays a key role in ensuring team readiness and sustaining team motivation during periods of prolonged “gray sky” activity. The ability to lead and motivate teams through ambiguity is an essential quality for the DOD. To enrich their Red Cross experience and leadership ability, the DOD is encouraged to embrace service-learning opportunities available at the red Cross. This includes, volunteering locally, deploying (as allowable) to national disasters, serving on cross-departmental project teams and investing time to learn how internal programs and services are designed/implemented. The DOD is encouraged to drive process improvement and operational efficiencies for the development team, eliminating cost and redundancy for the organization where possible. The DOD must be a warm, caring individual, who embraces the fundamental principles of the Red Cross movement, believes in and advocates for the lifesaving mission of the American Red Cross and embodies through personal and professional judgement, as well as their team leadership abilities, the five core values of Red Cross service: 1) Compassion; 2) Collaboration: 3) Creativity; 4) Credibility, and 5) Commitment. Essential Functions/Physical Requirements Depending on work assignment, this position may require ordinary ambulatory skills sufficient to visit other locations or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout the region, divisionally or nationally. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during major disasters. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: Education: Bachelor’s degree required; advanced degree is highly desirable. Experience: Minimum 7-10 years of corporate sales/nonprofit fundraising experience, proactive development leader with an established track record of increasing revenue from diverse constituencies, experience implementing a broad-based fundraising/sales program including personally cultivating, soliciting and closing revenue transactions. Development, managing large-scale campaigns. Managing teams. Corporate and/or Business-to-Business sales leadership experience may be substituted for fundraising experience. Significant expertise in the Boston metro business, civic and/or philanthropic community is highly desirable. Progressive experience in successful team development and knowledge of “best practices” sales/fundraising coaching strongly preferred. Management Experience: Minimum 3-5 years supervisory experience, ideally in a large matrixed organization. Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent verbal and written skills. Knowledge of office systems: MS-Office and fundraising database systems (Salesforce.com). Advanced knowledge of data and analytics practices and techniques required. A demonstrated commitment to teamwork and the ability to develop talent within people and teams. Exemplary tact and diplomacy skills, self-assuredness and the ability to excel in a consultative work environment ensuring that multiple stakeholders receive exceptional customer service always. Travel: Requires frequent travel within the Region, occasional divisional and national travel. Travel conditions may include sitting for long periods of time, driving a vehicle, and working under challenging conditions. A current valid driver's license and good driving record is required. Cultural fit: Fundraising is a business function of the American Red Cross. The Massachusetts Region seeks mission inspired candidates who appreciate that the fundraising team’s primary task is to generate and account for revenue. We seek self-starting, planful leaders who are metrics driven and ready to work in a fast-paced, ever dynamic, highly matrixed, corporate work environment. If this is you, apply with us. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: American Red Cross of Massachusetts Director of Development The American Red Cross of Massachusetts seeks an accomplished fundraising/sales director to drive revenue and team success in a dynamic, fast-paced, metrics-driven corporate work environment. A top revenue generating region nationally; the MA Red Cross aims to take its fundraising program to even greater heights. To that end, the Director of Development (DOD) will execute three key strategies: Team Leadership/Portfolio Development Supervise a team of seven front line fundraisers who solicit support from managed donors in the individual, corporate and foundation channels. The DOD serves as a strategist, counselor and coach to these solicitors; he/she will hold weekly 1-on-1s, ensuring that planned asks are made, donors are effectively stewarded/cultivated, barriers to success are removed and opportunities in alignment with Red Cross priorities are pursued. The DOD liaises with development operations staff, who support business planning, volunteer engagement, grant writing/reporting, communications, events and operations. Revenue Planning/Forecasting Drive both annual and monthly revenue planning/forecasting; he/she will report results to regional and divisional leadership together with the Chief Development Officer (CDO). The ideal candidate will have experience in business planning, revenue forecasting and advanced analytics. The DOD will have the ability to quickly and succinctly distill, for an executive audience, the nuances of complex donor relationships relaying salient outcomes of these partnerships to leadership. The CDO and DOD are supported in this work by a development specialist for business planning. Fundraising Strategy/Business Development Establish with the CDO and direct reports annual business plans for recurring campaigns. Counsel direct reports on the execution of these plans and their solicitation strategies, applying creativity and imagination to the work of supporting the team in the formation of strategic and annual renewable partnerships. He/she will serve as a resource and solution finder to staff when they encounter obstacles, call on their industry expertise, regional and national Red Cross peers, board/volunteer leadership, and other assets to seize growth opportunities, overcome objections, and achieve the region’s growth agenda. He/she will ensure team readiness for disaster fundraising in partnership with the CDO and development operations staff. Reporting Relationship/Regional Construct The DOD reports to the CDO. The DOD’s primary charge is to manage/direct the activities of the seven front line fundraisers assigned to them. The DOD is also a key strategist and thought partner to the CDO. Together they drive fundraising success and long-term revenue growth for the region. In addition to the DOD, the CDO manages the Region’s four development specialists who support: 1) business planning (data and analytics); 2) development operations (volunteer engagement, donor acknowledgment, benefit fulfillment and special projects); 3) donor communications/grant writing and reporting; and 4) special events. Massachusetts is one of 50 domestic Red Cross regions and its fundraising program traditionally ranks in the top tier nationally. Contributed revenue from managed and unmanaged (online) donors average $10M annually. Regional and national leadership, including the CDO, consider MA to have significant revenue growth potential. The ideal DOD will have experience leading teams in growing revenue across multiple channels, developing and implementing systems/campaigns and instituting best practices essential for increased operational sophistication and efficacy. Other Competencies The DOD will carry a small portfolio of donors (player/coach model) and be held accountable for achieving an assigned revenue target. As a disaster relief organization, the Red Cross fundraising team must always be ready to secure needed resources. The DOD plays a key role in ensuring team readiness and sustaining team motivation during periods of prolonged “gray sky” activity. The ability to lead and motivate teams through ambiguity is an essential quality for the DOD. To enrich their Red Cross experience and leadership ability, the DOD is encouraged to embrace service-learning opportunities available at the red Cross. This includes, volunteering locally, deploying (as allowable) to national disasters, serving on cross-departmental project teams and investing time to learn how internal programs and services are designed/implemented. The DOD is encouraged to drive process improvement and operational efficiencies for the development team, eliminating cost and redundancy for the organization where possible. The DOD must be a warm, caring individual, who embraces the fundamental principles of the Red Cross movement, believes in and advocates for the lifesaving mission of the American Red Cross and embodies through personal and professional judgement, as well as their team leadership abilities, the five core values of Red Cross service: 1) Compassion; 2) Collaboration: 3) Creativity; 4) Credibility, and 5) Commitment. Essential Functions/Physical Requirements Depending on work assignment, this position may require ordinary ambulatory skills sufficient to visit other locations or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout the region, divisionally or nationally. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during major disasters. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: Education: Bachelor’s degree required; advanced degree is highly desirable. Experience: Minimum 7-10 years of corporate sales/nonprofit fundraising experience, proactive development leader with an established track record of increasing revenue from diverse constituencies, experience implementing a broad-based fundraising/sales program including personally cultivating, soliciting and closing revenue transactions. Development, managing large-scale campaigns. Managing teams. Corporate and/or Business-to-Business sales leadership experience may be substituted for fundraising experience. Significant expertise in the Boston metro business, civic and/or philanthropic community is highly desirable. Progressive experience in successful team development and knowledge of “best practices” sales/fundraising coaching strongly preferred. Management Experience: Minimum 3-5 years supervisory experience, ideally in a large matrixed organization. Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent verbal and written skills. Knowledge of office systems: MS-Office and fundraising database systems (Salesforce.com). Advanced knowledge of data and analytics practices and techniques required. A demonstrated commitment to teamwork and the ability to develop talent within people and teams. Exemplary tact and diplomacy skills, self-assuredness and the ability to excel in a consultative work environment ensuring that multiple stakeholders receive exceptional customer service always. Travel: Requires frequent travel within the Region, occasional divisional and national travel. Travel conditions may include sitting for long periods of time, driving a vehicle, and working under challenging conditions. A current valid driver's license and good driving record is required. Cultural fit: Fundraising is a business function of the American Red Cross. The Massachusetts Region seeks mission inspired candidates who appreciate that the fundraising team’s primary task is to generate and account for revenue. We seek self-starting, planful leaders who are metrics driven and ready to work in a fast-paced, ever dynamic, highly matrixed, corporate work environment. If this is you, apply with us. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
