Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: If you’re looking to gain new skills, help save lives and contribute to the mission of one of the nation’s most respected humanitarian organizations, consider a career in biomedical services at the American Red Cross. As a Red Cross employee, you’ll have opportunities to grow your career and be recognized and rewarded for your efforts. Most importantly, you’ll work alongside dedicated individuals like yourself who live the values of our organization every day. Join us for a career that helps save lives every day. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. The American Red Cross is proud to be one of the Top-Rated Workplaces: Best Non-Profits and Top-Rated Workplaces: Veterans based on rankings and reviews on Indeed. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 Position Offers $1000 Sign-on Bonus After First 90 Days If you share our passion for helping people, then join us in this excellent career opportunity. This is currently a Remote Position. You must live in the Tucson, AZ area. The first 3 days of training will be at the Tucson Call Center. Standard Schedule: 2 schedule options are available 2 Schedules available: Sunday - Thursday -Sunday 2:00pm -6:00pm , Monday - Thursday 4:00pm - 8:00pm (20 hours) Tuesday - Saturday - Tues/Wed/Thurs. 4:00pm - 8:00pm, Fri. 2:30pm - 6:30pm, Sat. 9:00am - 1:00pm (20 hours) This position offers a base pay + bonus eligibility, shift differential, a comprehensive benefits package and vacation accrual begins after 90 days of employment. Requirements: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required) Must be able to commit to one of the schedules referenced above. High school diploma or equivalent required (GED). Minimum one year of telemarketing, customer service or call center experience is required.. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Sep 06, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: If you’re looking to gain new skills, help save lives and contribute to the mission of one of the nation’s most respected humanitarian organizations, consider a career in biomedical services at the American Red Cross. As a Red Cross employee, you’ll have opportunities to grow your career and be recognized and rewarded for your efforts. Most importantly, you’ll work alongside dedicated individuals like yourself who live the values of our organization every day. Join us for a career that helps save lives every day. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. The American Red Cross is proud to be one of the Top-Rated Workplaces: Best Non-Profits and Top-Rated Workplaces: Veterans based on rankings and reviews on Indeed. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 Position Offers $1000 Sign-on Bonus After First 90 Days If you share our passion for helping people, then join us in this excellent career opportunity. This is currently a Remote Position. You must live in the Tucson, AZ area. The first 3 days of training will be at the Tucson Call Center. Standard Schedule: 2 schedule options are available 2 Schedules available: Sunday - Thursday -Sunday 2:00pm -6:00pm , Monday - Thursday 4:00pm - 8:00pm (20 hours) Tuesday - Saturday - Tues/Wed/Thurs. 4:00pm - 8:00pm, Fri. 2:30pm - 6:30pm, Sat. 9:00am - 1:00pm (20 hours) This position offers a base pay + bonus eligibility, shift differential, a comprehensive benefits package and vacation accrual begins after 90 days of employment. Requirements: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required) Must be able to commit to one of the schedules referenced above. High school diploma or equivalent required (GED). Minimum one year of telemarketing, customer service or call center experience is required.. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: If you’re looking to gain new skills, help save lives and contribute to the mission of one of the nation’s most respected humanitarian organizations, consider a career in biomedical services at the American Red Cross. As a Red Cross employee, you’ll have opportunities to grow your career and be recognized and rewarded for your efforts. Most importantly, you’ll work alongside dedicated individuals like yourself who live the values of our organization every day. Join us for a career that helps save lives every day.As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. The American Red Cross is proud to be one of the Top-Rated Workplaces: Best Non-Profits and Top-Rated Workplaces: Veterans based on rankings and reviews on Indeed. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 Position Offers $1000 Sign-on Bonus After First 90 Days If you share our passion for helping people, then join us in this excellent career opportunity. This is currently a Remote Position. You must live in the Tucson, AZ area. The first 3 days of training will be at the Tucson Call Center. Standard Schedule: 2 schedule options are available Sunday - Thursday -Sunday 9:30am - 6:00pm , Monday - Thursday 11:30am - 8:00pm (40 hours) Tuesday - Saturday - Tues/Wed/Thurs. 10:30am - 8:00pm, Fri. 9:00am - 6:30pm, Sat. 9:00am - 1:00pm (40 hours) This position offers a base pay + bonus eligibility, shift differential, a comprehensive benefits package and vacation accrual begins after 90 days of employment. Requirements: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required) Must be able to commit to one of the schedules referenced above. High school diploma or equivalent required (GED). Minimum one year of telemarketing, customer service or call center experience is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Sep 06, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: If you’re looking to gain new skills, help save lives and contribute to the mission of one of the nation’s most respected humanitarian organizations, consider a career in biomedical services at the American Red Cross. As a Red Cross employee, you’ll have opportunities to grow your career and be recognized and rewarded for your efforts. Most importantly, you’ll work alongside dedicated individuals like yourself who live the values of our organization every day. Join us for a career that helps save lives every day.As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. The American Red Cross is proud to be one of the Top-Rated Workplaces: Best Non-Profits and Top-Rated Workplaces: Veterans based on rankings and reviews on Indeed. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 Position Offers $1000 Sign-on Bonus After First 90 Days If you share our passion for helping people, then join us in this excellent career opportunity. This is currently a Remote Position. You must live in the Tucson, AZ area. The first 3 days of training will be at the Tucson Call Center. Standard Schedule: 2 schedule options are available Sunday - Thursday -Sunday 9:30am - 6:00pm , Monday - Thursday 11:30am - 8:00pm (40 hours) Tuesday - Saturday - Tues/Wed/Thurs. 10:30am - 8:00pm, Fri. 9:00am - 6:30pm, Sat. 9:00am - 1:00pm (40 hours) This position offers a base pay + bonus eligibility, shift differential, a comprehensive benefits package and vacation accrual begins after 90 days of employment. Requirements: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required) Must be able to commit to one of the schedules referenced above. High school diploma or equivalent required (GED). Minimum one year of telemarketing, customer service or call center experience is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Shift Variable: including at least one weekend day. Location: Foothills Donor Center at 7325 N La Cholla Rd and one day per week at our headquarters at 3470 E Universal Way, and one day per week at our Broadway location at 7139 E Broadway Blvd, Tucson. Shift Variable: including at least one weekend day. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Recruit prospective blood donors from a variety of sources by direct to donor facing and telerecruitment with individuals to make donation appointments. Serve as lead recruitment presence for a fixed site. Contact active, lapsed, platelet and occasional whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites to meet the collections goals. Identify donors who can be converted to platelet, plasma, or Power Red donations based on blood type and donation history. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. If you share our passion for helping people, then join us in this excellent career opportunity. Click on the link to learn more about (Apheresis)platelets donations: https://youtu.be/BwjwbxbwN34 Responsibilities Direct to donor recruitment using multiple channels to contact and schedule current platelet, plasma, and whole blood donors. Donor Center Coordinator will lead face to face interactions responding quickly to donor questions or issues in a professional manner. Develop a working knowledge of donor criteria to identify and convert right type donors based on inventory, product, and marketing initiatives. Follow standard recruitment practices to ensure maximum number of donations are scheduled each day, while upselling multiple future appointments at the fixed center. Maintain updated knowledge of all red cross initiatives to present to donors and local team to meet daily production standard. May assist local team in accurate record reviews, pulling and managing donor charts from regulated system, and managing donor flow to avoid errors and poor customer services. May lead in promoting community outreach within the geographical radius of donor center Perform other related duties as assigned. Qualifications Minimum one year of telemarketing, sales, customer service or call center experience is required. Some college preferred. Variable schedule to include possible holidays, weekends, and evenings. Effective time management and prioritization skills. Computer experience, excellent customer service and problem-solving skills required. Willingness to work independently or as part of a team. Must be able to be managed remotely. Ability to communicate and interact with all kinds of people (both externally with donors, and internally with team members and other departments) Effective phone skills i.e., well spoken, excellent active listening skills Must be organized. Must be able to multi-task. Outgoing, friendly, compassionate personality. Ability to meet and/or exceed assigned goals. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 07, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Shift Variable: including at least one weekend day. Location: Foothills Donor Center at 7325 N La Cholla Rd and one day per week at our headquarters at 3470 E Universal Way, and one day per week at our Broadway location at 7139 E Broadway Blvd, Tucson. Shift Variable: including at least one weekend day. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Recruit prospective blood donors from a variety of sources by direct to donor facing and telerecruitment with individuals to make donation appointments. Serve as lead recruitment presence for a fixed site. Contact active, lapsed, platelet and occasional whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites to meet the collections goals. Identify donors who can be converted to platelet, plasma, or Power Red donations based on blood type and donation history. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. If you share our passion for helping people, then join us in this excellent career opportunity. Click on the link to learn more about (Apheresis)platelets donations: https://youtu.be/BwjwbxbwN34 Responsibilities Direct to donor recruitment using multiple channels to contact and schedule current platelet, plasma, and whole blood donors. Donor Center Coordinator will lead face to face interactions responding quickly to donor questions or issues in a professional manner. Develop a working knowledge of donor criteria to identify and convert right type donors based on inventory, product, and marketing initiatives. Follow standard recruitment practices to ensure maximum number of donations are scheduled each day, while upselling multiple future appointments at the fixed center. Maintain updated knowledge of all red cross initiatives to present to donors and local team to meet daily production standard. May assist local team in accurate record reviews, pulling and managing donor charts from regulated system, and managing donor flow to avoid errors and poor customer services. May lead in promoting community outreach within the geographical radius of donor center Perform other related duties as assigned. Qualifications Minimum one year of telemarketing, sales, customer service or call center experience is required. Some college preferred. Variable schedule to include possible holidays, weekends, and evenings. Effective time management and prioritization skills. Computer experience, excellent customer service and problem-solving skills required. Willingness to work independently or as part of a team. Must be able to be managed remotely. Ability to communicate and interact with all kinds of people (both externally with donors, and internally with team members and other departments) Effective phone skills i.e., well spoken, excellent active listening skills Must be organized. Must be able to multi-task. Outgoing, friendly, compassionate personality. Ability to meet and/or exceed assigned goals. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Looking for a dynamic job opportunity that makes a difference ? Consider a phlebotomy career at the American Red Cross. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist-Apheresis Technician with the American Red Cross you will work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. Responsibilities Balance production, donor care , and quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist-Apheresis Technician describe the general nature and level of work and are not an exhaustive list. Qualifications Minimum one year of documented satisfactory performance in p hlebotomy or equivalent position or equivalent experience is required. Customer service experience, effective verbal communicatio n and public relations skills are required Current valid driver's license and good driving record is required Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 07, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Looking for a dynamic job opportunity that makes a difference ? Consider a phlebotomy career at the American Red Cross. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist-Apheresis Technician with the American Red Cross you will work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. Responsibilities Balance production, donor care , and quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist-Apheresis Technician describe the general nature and level of work and are not an exhaustive list. Qualifications Minimum one year of documented satisfactory performance in p hlebotomy or equivalent position or equivalent experience is required. Customer service experience, effective verbal communicatio n and public relations skills are required Current valid driver's license and good driving record is required Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Use your passion for blood banking to support our life-saving mission. Join the Red Cross Biomed Team! If you’re looking to help save lives and contribute to the mission of one of the nation’s most respected humanitarian organizations, consider a career in biomedical services at the American Red Cross. As a Red Cross employee, you’ll have opportunities to grow your career and be recognized and rewarded for your efforts. Most importantly, you’ll work alongside dedicated individuals like yourself who live the values of our organization every day. Join us for a career that will motivate you to be your very best. The American Red Cross is proud to be one of the Top-Rated Workplaces: Best Non-Profits and Top-Rated Workplaces: Veterans based on rankings and reviews on Indeed. Summary : We are looking for a Part-Time Medical Technologist to join our Reference Laboratory in Tucson, AZ. This position will p erform basic and advanced donor and patient tests and interpret results to determine donor-recipient compatibility. Shift: This is a part-time position, with extensive full-time training Monday - Friday. Part-Time shift is somewhat flexible once the training period is completed. Responsibilities : Resolving compatibility problems, and providing complex reference and consultation services to hospitals and transfusion services . Performing automated and manual test procedures on blood samples . Managing receipt, coordination, shipment , and transport of patient and donor blood samples and documenting supply and equipment problems . Managing reagent inventory (ordering, receiving, inspection and preparation) . Recognizing/resolving testing irregularities and assisting other Medical Technologists in problem resolution . Consulting with staff at other medical facilities, to resolve complex serologic problems and providing special units to transfusion recipients . Performing maintenance, repair , and validation of laboratory equipment and software Maintaining accurate records . Performing manufacturing duties associated with special blood products, if applicable . Qualifications : MT(ASCP) or BB(ASCP) /equivalent with four years' experience, bachelor’s degree with major in biological science or chemistry plus six years blood banking experience, or MLT (ASCP) certification plus four years blood banking experience. MT (ASCP) and/or BB(ASCP) or equivalent preferred State license may be required where applicable Physical Requirements: Requires standing, stretching, stooping , and bending for extended periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods. Work under pressure and within time standards. Required to wear protective clothing such as lab coats, gloves, face shields, etc . As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. IND123 *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 07, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Use your passion for blood banking to support our life-saving mission. Join the Red Cross Biomed Team! If you’re looking to help save lives and contribute to the mission of one of the nation’s most respected humanitarian organizations, consider a career in biomedical services at the American Red Cross. As a Red Cross employee, you’ll have opportunities to grow your career and be recognized and rewarded for your efforts. Most importantly, you’ll work alongside dedicated individuals like yourself who live the values of our organization every day. Join us for a career that will motivate you to be your very best. The American Red Cross is proud to be one of the Top-Rated Workplaces: Best Non-Profits and Top-Rated Workplaces: Veterans based on rankings and reviews on Indeed. Summary : We are looking for a Part-Time Medical Technologist to join our Reference Laboratory in Tucson, AZ. This position will p erform basic and advanced donor and patient tests and interpret results to determine donor-recipient compatibility. Shift: This is a part-time position, with extensive full-time training Monday - Friday. Part-Time shift is somewhat flexible once the training period is completed. Responsibilities : Resolving compatibility problems, and providing complex reference and consultation services to hospitals and transfusion services . Performing automated and manual test procedures on blood samples . Managing receipt, coordination, shipment , and transport of patient and donor blood samples and documenting supply and equipment problems . Managing reagent inventory (ordering, receiving, inspection and preparation) . Recognizing/resolving testing irregularities and assisting other Medical Technologists in problem resolution . Consulting with staff at other medical facilities, to resolve complex serologic problems and providing special units to transfusion recipients . Performing maintenance, repair , and validation of laboratory equipment and software Maintaining accurate records . Performing manufacturing duties associated with special blood products, if applicable . Qualifications : MT(ASCP) or BB(ASCP) /equivalent with four years' experience, bachelor’s degree with major in biological science or chemistry plus six years blood banking experience, or MLT (ASCP) certification plus four years blood banking experience. MT (ASCP) and/or BB(ASCP) or equivalent preferred State license may be required where applicable Physical Requirements: Requires standing, stretching, stooping , and bending for extended periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods. Work under pressure and within time standards. Required to wear protective clothing such as lab coats, gloves, face shields, etc . As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. IND123 *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Match up your CDL license to a meaningful career that makes a difference in people’s lives. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist/CDL Driver you’ll use your CDL license, compassion and customer service skills to assist with transporting equipment and setting up at the collection sites. After completion of our paid Phlebotomy Training program, you will also collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist, watch this short video: redcross.org/lifesavingrole Responsibilities Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused To best meet the needs of our donors and community, Phlebotomists / CDL Drivers work a variable schedule including early mornings, late nights, weekends and holidays The aforementioned responsibilities of the Phlebotomist/CDL Driver describe the general n a ture and level of work and are not an exhaustive list Qualifications High school diploma or equivalent required Customer service experience and effective verbal communication skills are required Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required A current, valid driver's license with Cl a ss A or B Commercial Driver’s License (CDL) a nd good driving record is required. Experience driving large vehicles strongly preferred. DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. Ability to load and unload vehicles with or without reasonable accommodations Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions Basic computer skills are desirable Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 07, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Match up your CDL license to a meaningful career that makes a difference in people’s lives. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist/CDL Driver you’ll use your CDL license, compassion and customer service skills to assist with transporting equipment and setting up at the collection sites. After completion of our paid Phlebotomy Training program, you will also collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist, watch this short video: redcross.org/lifesavingrole Responsibilities Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused To best meet the needs of our donors and community, Phlebotomists / CDL Drivers work a variable schedule including early mornings, late nights, weekends and holidays The aforementioned responsibilities of the Phlebotomist/CDL Driver describe the general n a ture and level of work and are not an exhaustive list Qualifications High school diploma or equivalent required Customer service experience and effective verbal communication skills are required Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required A current, valid driver's license with Cl a ss A or B Commercial Driver’s License (CDL) a nd good driving record is required. Experience driving large vehicles strongly preferred. DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. Ability to load and unload vehicles with or without reasonable accommodations Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions Basic computer skills are desirable Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: $1000 SIGN ON BONUS! Bring your call center customer skills to a role that plays a direct part in our life-saving mission. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. If you share our passion for helping people, then join us in this excellent career opportunity. Click on the link to learn more about (Apheresis)platelets donations: https://youtu.be/BwjwbxbwN34 Summary Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records, and special projects to achieve established goals. Provides support, development, and/or leadership guidance to volunteers. Responsibilities: Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure the maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standards, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Qualifications High School or equivalent required. Up to one-year related experience. Telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service, and problem-solving skills are required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced environment is required. Ability to work on a team. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 07, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: $1000 SIGN ON BONUS! Bring your call center customer skills to a role that plays a direct part in our life-saving mission. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. If you share our passion for helping people, then join us in this excellent career opportunity. Click on the link to learn more about (Apheresis)platelets donations: https://youtu.be/BwjwbxbwN34 Summary Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records, and special projects to achieve established goals. Provides support, development, and/or leadership guidance to volunteers. Responsibilities: Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure the maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standards, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Qualifications High School or equivalent required. Up to one-year related experience. Telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service, and problem-solving skills are required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced environment is required. Ability to work on a team. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
