American Red Cross

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team,  you have a direct impact on a meaningful mission, and you can help save lives every day.  If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.   We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging  that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.  The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine!  WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video:  rdcrss.org/lifesavingrole     WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Standard Schedule: Variable schedule rotating every other week Monday-Friday & Sunday-Thursday Two consecutive days off either Friday & Saturday or Saturday & Sunday To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends and some holidays. Schedule is provided 2-3 week in advance Pay Information:  Starting rate $18.43 WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent required Customer service experience and effective verbal communication skills are required A current, valid driver's license with good driving record is required.  Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. Ability to load and unload vehicles with or without reasonable accommodations. Basic computer skills are required. Must be proficient with Microsoft office applications.  WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT etc.) Prior leadership experience BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO:  Starting at 15 days a year; based on FLSA status and tenure Holidays:  11 paid holidays comprised of six core holidays and five floating holidays 401K with match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.  The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.  At the American Red Cross, your uniqueness can shine!  We are seeking a Disaster Program Specialist to support our Alabama Mississippi Region. Supporting our Birmingham office. WHAT YOU NEED TO KNOW (Job Overview): The Disaster Program Specialist (DPS) will provide functional support to Disaster Program Manager and Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. The DPS will support the Disaster Program Manager and volunteer workforce to support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):  1: Facilitate and support the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or, through the development of volunteer leadership, oversee the implementation of the full disaster cycle of an assigned sub-territory. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign. 2: Analyze opportunities for improved program service and make recommendations for implementation. Implement assigned programs or services to meet goals. 3: Support local preparation, response and recovery activities as well as maintain government partnerships with assigned territory. Assist with a broader division and national network of disaster responders and help with deployments and relief operation activity outside immediate region. This may include physical deployment to impacted communities. 4: Engage and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. 5: Support local responses through the deployment of volunteer leaders on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may service during times of disaster. Participate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). May evaluate and report effectiveness of program or service. Prepare recommendations for continuous improvement. 6: Serve as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensure activities are in compliance with regional and national procedures and policies. Scope: Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor's degree required. Experience: Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required. Management Experience: n/a Skills & Abilities: Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. •            Medical, Dental Vision plans •            Health Spending Accounts & Flexible Spending Accounts •            PTO + Holidays •            401K with 5% match •            Paid Family Leave •            Employee Assistance •            Disability and Insurance: Short + Long Term •            Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US?   As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.   We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve .  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference .     The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.    What You Need to Know:    In this role, you will be manufacturing blood products and samples. You will be processing blood products after the units have been received from the donors.  This will involve scanning in the units of blood, processing the units into transfusable components (red cells, platelets, and expressing plasma) and leukoreducing .     As a Red Cross Team member, you will take care of your team members – show up for every shift and give 100% while you’re there. Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times      WHERE YOUR CAREER IS A FORCE FOR GOOD:   Key Responsibilities:    Meet the quality and quantity production goals, while prioritizing workload expectations and maintaining accurate documentation      Perform good inventory management practices throughout the manufacturing and distribution process.       Perform data entry and operate the computer programs associated with component production, labeling, storage, and sample tube management.      Analyze and make decisions based on visual inspection and information provided from other departments to meet time.     Perform complex manufacturing tasks such as pooled product manufacturing, freeze, wash, or deglycerolizing of blood products, and pathogen reduction.      Communicate effectively with internal customers, vendors, and volunteers.     May require flexibility to work a variable schedule that includes weekends & holidays to meet the needs of our hospitals       Standard Schedule : ( Sunday-Thursday) -- Sunday 5pm-1:30am Mon-Thurs 11pm-7:30am Pay Information : $18.75 per hour WHAT YOU NEED TO SUCCEED:        High School or equivalent required.      Minimum 2 years of related experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and related experience preferred.     Good computer skills, ability to use a wide variety of programs and laboratory equipment, attention to detail, accurate documentation, and good decision-making skills.       Good communication skills, with the ability to work on a team, as well as independently with minimal supervision    WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) :  Attention to detail, team player, able to adjust to change. Physical Requirements :      Requires standing, stretching, stooping and bending for extended time periods .  Lift, pull, push and move objects of up to 50 pounds .  May work in walk-in refrigerator/freezers for periods of time .  May be required to wear protective clothing such as lab coats, gloves, face shields, etc.        BENEFITS FOR YOU:   We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance the learn.   Medical, Dental Vision plans   Health Spending Accounts & Flexible Spending Accounts   PTO + Holidays   401K with 5% match   Paid Family Leave   Employee Assistance   Disability and Insurance: Short + Long Term   Service Awards and recognition   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.   We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve .  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference .     The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.    What You Need to Know:   As a Warehouse Inventory Assistant, you will receive and process department orders to ensure the collection of blood supplies, from a central warehouse location. In this role you will perform basic receiving and shipping duties to stock and process blood-product supplies; arrange and trouble-shoot delivery logistics to from our blood collection sites .     As a Red Cross Team member, you will take care of your team members – show up for every shift and give 100% while you’re there. Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times     WHERE YOUR CAREER IS A FORCE FOR GOOD:  Key Responsibilities:   Inspect, verify and report discrepancies/damaged of materials and supplies against receiving documents. Store and stack materials to prescribed methods.    Fulfill daily customer orders, prepare transportation documents, deliver materials and supplies to end user and/or departments    Operate Power Industrial Trucks (PIT) such as electric pallet jacks and various forklift equipment.    May assist with systemwide electronic computer inventory management system data entry, reporting functions, and with electronic inventory reconciliation process.    Work with ordering department to assist in the ordering process    Cycle count supplies as needed.    Work with our Humanitarian partners to assist with disaster supplies when needed.    Other duties as needed     Standard Schedule : This is a first shift position working Monday-Friday from 8:00am – 4:30pm. Pay Information : The pay rate is $17.49 per hour. WHAT YOU NEED TO SUCCEED:   High School diploma or equivalent required.    Minimum of 3 years of related experience or equivalent combination of education and related experience is r equired . Experience in a regulated environment r equired .  Related experience includes knowledge of general office procedures and practices.    Valid driver's license and clean DMV record may be required .     May also be required to be certified in fork lift operation.       Basic reading, writing, communication, math and computer skills required .     Ability to work on a team.   * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted)     Physical Requirements:     Requires standing, stretching, stooping and bending for extended time periods .  Lift, pull, push and move objects of up to 50 pounds .  May work in walk-in refrigerator/freezers for periods of time .  May be required to wear protective clothing such as lab coats, gloves, face shields, etc.        BENEFITS FOR YOU:  We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance the learn.   Medical, Dental Vision plans   Health Spending Accounts & Flexible Spending Accounts   PTO + Holidays   401K with 5% match   Paid Family Leave   Employee Assistance   Disability and Insurance: Short + Long Term   Service Awards and recognition   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. WHAT YOU NEED TO KNOW: As a QC Lab Technologist, you will perform basic through advanced manufacturing, processing, and test procedures on blood products, and will interpret test results before releasing blood to area hospitals. You will manufacture and prepare pathogen-reduced platelet products for hospital patient use, in a highly regulated environment. Successful QC Lab Technologists will have a strong attention to detail, a customer-service focus and the ability to treat both internal and external customers with compassion at all times. WHERE YOUR CAREER IS A FORCE GOOD Key Responsibilities: · Perform moderate to high complexity laboratory testing procedures and interpret various testing procedures on donor specimens, and blood products; Identify and quarantine products/samples that don’t meet quality requirements.  · Meet the quality and quantity production and testing goals established by the department.   · Ensure products are suitable for release for distribution. · Meet the quality and quantity production and testing goals established by the department, and appropriately manage any exceptions. · Prioritize workload to meet production and customer requirements. · Perform quality control on products, reagents, equipment, and various test kits; maintain accurate electronic and physical inventory locations for products/samples. · Participate in troubleshooting and problem-solving activities with cross-functional teams.  The aforementioned responsibilities of the position describe the general nature and level of work and are not an exhaustive list. Standard Schedule: Monday-Friday, 3:00pm-11:30pm (flexible days if needed). Rotating weekends and holidays. Pay Information: $27-30/hr, plus any applicable shift differentials for working any late nights, over nights, and on the weekends. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.   WHAT YOU NEED TO SUCCEED: · Associate degree in science, or Bachelor’s degree in an applied science · Minimum 4 years of related experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and related experience. Must meet state and CLIA requirements where applicable. · Ability to use a wide variety of lab or medical equipment, personal computer and applicable software for sustained periods. · Ability to work with a team. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: · MLT (ASCP) or MT(ASCP) certification is a plus · No additional experience is required for MLT or MT degreed staff. Physical Requirements: Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods of time. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US?   As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.   We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve .  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference .     The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.      WHAT YOU NEED TO KNOW:     You will be responsible for receiving, processing, packing and shipping blood products/samples for hospital orders. You will triage the order based on date and time needed, select and carefully pack life-saving blood products with the correct temperature regulating product to ensure safe transport .  You will communicate with hospital clients, volunteers, and vendors, and maintain product records to preserve traceability.    As a Red Cross Team member, you will take care of your team members – show up for every shift and give 100% while you’re there. Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times.   WHERE YOUR CAREER IS A FORCE FOR GOOD :     Key Responsibilities   Ensure products/samples are suitable for release for distribution, while meeting production goals.    Perform good inventory management practices throughout the manufacturing and shipping process     Prioritize workload to meet production and customer requirements.     Perform data entry associated with further manufacturing, labeling, storage, ordering, and shipping; maintain and review accurate physical and electronic manufacturing records   Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards.       Identify and quarantine products/samples that don’t meet quality requirements, and perform disposition of unacceptable product   May make hospital deliveries as assigned   The aforementioned responsibilities of the Distribution Technician describe the general nature and level of work and are not an exhaustive list.     Standard Schedule : Thursday- Sunday 2200pm- 0830am Pay Information : $17.25 per hour WHAT YOU NEED TO SUCCEED :   High School diploma or equivalent    Two years’ experience in a regulatory, distribution or manufacturing environment is preferred; or equivalent combination of education and experience   Good computer skills, attention to detail, accurate documentation, and good decision-making skills.       Position may require a valid driver’s license     WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) :   Perform routine tasks in a highly regulated environment and in accordance with established standard operating procedures under limited supervision. Duties may include any manufacturing processes from receipt of unprocessed blood through shipment of finished goods. May assist in the training or mentoring of other manufacturing staff.   Storing, packing, and delivering final products to hospital.         Physical Requirements:   Requires standing, stretching, stooping and bending for extended time periods .  Lift, pull, push and move objects of up to 50 pounds .  May work in walk-in refrigerator/freezers for periods of time .  May be required to wear protective clothing such as lab coats, gloves, face shields, etc.      BENEFITS FOR YOU:   We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance the learn.   • Medical, Dental Vision plans   • Health Spending Accounts & Flexible Spending Accounts   • PTO + Holidays   • 401K with 4% match   • Paid Family Leave   • Employee Assistance   • Disability and Insurance: Short + Long Term   • Service Awards and recognition   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us?    As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.     We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve .  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference .       The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.      At the American Red Cross, your uniqueness can shine !       WHAT YOU NEED TO KNOW (Job Overview):   When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process at our fixed site locations. This includes collaborating with your team to create a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.       The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole       WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):   Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.   Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again .    Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused     Standard Schedule:    To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends and holidays.    Schedule is provided 2-3 weeks in advance     Pay Information:   Starting rate $21.00 WHAT YOU NEED TO SUCCEED (Minimum Qualifications):   Associates degree OR a combination of education and work experience .   Minimum of one year customer service experience in public setting required .    Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required .    Basic computer skills are required . Must be proficient with Microsoft office applications.       WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):   Prior healthcare or phlebotomy experience (CNA, MA, EMT etc )   Prior leadership experience   BENEFITS FOR YOU:   We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance the learn.   Medical, Dental Vision plans   Health Spending Accounts & Flexible Spending Accounts   PTO:  Starting at 15 days a year; based on FLSA status and tenure   Holidays:  11 paid holidays comprised of six core holidays and five floating holidays   401K with Company match   Paid Family Leave   Employee Assistance   Disability and Insurance: Short + Long Term   Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.   We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.  The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine!  OUR IDEAL CANDIDATE: We are seeking customer-focused, outgoing and compassionate individuals to contact blood donors and schedule appointments in our fast-paced environment. Service Agents follow scripting and have excellent attention to detail. WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation.  Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. This is a Remote Position; however, you must live in the Tucson, AZ area. The first day and possibly 2 - 3 days will be at the Tucson Call Center. Standard Schedule: Sunday 2:00pm- 6:00pm, Monday – Thursday 3:00pm- 7:00pm               (Friday & Saturday OFF)  or Tues, Wed, Thursday, 3:00pm- 7:00pm, Fri. 1:30pm -5:30pm, Sat 8:00am -12:00pm (Sunday & Monday Off) Pay Information: $15.50 Per Hour, Plus Shift Differential WHAT YOU NEED TO SUCCEED: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required). Must be able to commit to one of the schedules referenced above. High school diploma or equivalent required (GED). Minimum one year of related experience (telemarketing, customer service or call center) is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales experience, outbound calls experience and strong computer skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans  Health Spending Accounts & Flexible Spending Accounts  PTO:  Starting at 15 days a year; based on FLSA status and tenure  Holidays:  11 paid holidays comprised of six core holidays and five floating holidays  401K with 5% match  Paid Family Leave  Employee Assistance   Service Awards and recognition  Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us?   As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.   We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.  The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine!  OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you!  We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. 1 year of related experience preferred or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communication skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO:  Starting at 15 days a year; based on FLSA status and tenure Holidays:  11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.   We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.  The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine!  OUR IDEAL CANDIDATE: We are seeking customer-focused, outgoing and compassionate individuals to contact blood donors and schedule appointments in our fast-paced environment. Service Agents follow scripting and have excellent attention to detail. WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation.  Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. This is a Remote Position; however, you must live in the Tucson, AZ area. The first day and possibly 2 - 3 days will be at the Tucson Call Center. Standard Schedule: Sunday 9:30am- 6:00pm, Monday – Thursday 10:30am- 7:00pm               (Friday & Saturday OFF) or Tues, Wed, Thursday, 9:30am- 7:00pm, Fri 8am -5:30pm, Sat 8am -12pm (Sunday & Monday Off) Pay Information: $15.50 Per Hour, Plus Shift Differential WHAT YOU NEED TO SUCCEED: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required). Must be able to commit to one of the schedules referenced above. High school diploma or equivalent required (GED). Minimum one year of related experience (telemarketing, customer service or call center) is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales experience, outbound calls experience and strong computer skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans  Health Spending Accounts & Flexible Spending Accounts  PTO:  Starting at 15 days a year; based on FLSA status and tenure  Holidays:  11 paid holidays comprised of six core holidays and five floating holidays  401K with 5% match  Paid Family Leave  Employee Assistance   Disability and Insurance: Short + Long Term  Service Awards and recognition  Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.   The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.  At the American Red Cross, your uniqueness can shine!   Under close supervision, support the day-to-day operations of a program or service.  Serve as the initial point of contact between the service or program and others.   Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Responsibilities: 1: Provide administrative and clerical support including answering telephones, routing incoming calls, process mail, and customer service. Respond to general inquiries about program or service. Maintain calendar of events and activities. 2: Track program statistics. Follow-up with customers helped by program or service. Maintain community contacts and resource lists to support program or service. Coordinate orientation for new volunteers. Maintain program database and files. 3: Schedule and coordinate requests for presentations and trainings. 4: Collect preliminary client information and refer client to appropriate Red Cross services. 5: Resolve routine problems as they arise and bring non-routine problems to the attention of program or service management/leadership. 6: Process requests for presentations to community individuals and groups. May conduct presentations as assigned. 7: Monitor and maintain program supply and equipment inventory, including program or service printed materials. ---------------------- Scope: Learning aspects of the job. Assignments are received in task- oriented terms.  Contacts primarily within immediate work unit. ---------------------- Qualifications: Education: High School or equivalent required. Experience: Up to 1 year of related experience. Management Experience: n/a Skills & Abilities: Respond promptly to customer needs, listen and obtain clarification, and follow policies and procedures. Complete administrative tasks correctly and on time using time efficiently. Demonstrate accuracy and thoroughness. Work with integrity and ethics. Maintain confidentiality. Good verbal and written communication skills. Ability to work on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.   The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.  At the American Red Cross, your uniqueness can shine!   WHAT YOU NEED TO KNOW ABOUT THE JOB: The American Red Cross seeks a creative and energetic Multi Solution Web Architect to join our Fundraising & Marketing Technology Group (FMTG) in supporting applications that help to deliver ARC’s mission to “prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.”  We accomplish this primarily through public-facing applications at RedCross.org and Redcrossblood.org, an internal gift management platform, as well as several other business systems tied into a corporate intranet.   Top candidates for this role will have recent significant experience as a lead/senior developer, retaining the ability to deliver high-quality, production code.  In addition, she or he will leverage that experience to lead collaborative planning sessions, drive architecture decisions to conclusion and recommend solutions to complex problems. The Multi Solution Web Architect will be doing application design and development for our CMS and eCommerce system. Experience working with Adobe Experience Cloud systems, such as AEM, Target and Analytics is highly desired. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home with a preference work an East Coast schedule to support team and clients. (Core Working Hours 9:00am-5:00pm Eastern) WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): •    Lead application design for all feature delivery on Redcross.org, Redcrossblood.org, and related sub-systems to meet high demand and episodic volatility in end-user traffic. •    Build relationships with internal customers and partners to understand their needs, priorities, roadmap, and definition of success. •    Drive the technical evaluation of technologies and vendor solutions including industry trends and best practices. •    Develop and communicate application design documentation intended for both business and technical audiences. •    Design user flows, platform architecture, software patterns, and data models to support current and long-term business needs. •    Design and develop proof-of-concepts, prototypes, reference architectures, and implementations as needed to support the technical planning of platform and business projects. •    Drive integration strategy for corporate systems and applications. •    Provide technical oversight of platform improvements and business projects. •    Partner with other technical staff, platform leadership, business partners, as well as functional leads in areas such as Security, Privacy, IT Compliance, Business Intelligence, and Data Governance to ensure that FMTG’s platform capabilities are meeting the needs and standards of diverse stakeholders. •    Establish applications standards and best practices within FMTG. •    Work with operations engineers to troubleshoot and identify resolutions for user-reported issues. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States.  The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): •    10+ years experience developing web applications utilizing modern software patterns and standards, with 5+ years in the role of lead/senior developer. •    5+ years experience in application design and development of a CMS or eCommerce system. Preference is given to candidates who have worked with Adobe Experience Cloud systems, such as AEM, Target and Analytics. •    5+ years developing solutions based on Java technology •    Significant experience integrating SAAS solutions, managing vendors and integrating with internal and third-party systems. •    Exceptional communications skills, including the ability to explain technical concepts to business users. •    Significant experience collaborating with business stakeholders in an agile environment. •    Ability to define and evolve an application to align with stakeholder priorities and timeline. •    Ability to collaborate within your own department as well as across the organization. •    Experience mentoring and coaching technical team members in a matrix organization. •    Bachelor's degree or equivalent*. WHAT WILL GIVE YOU A COMPETITIVE EDGE (preferred qualifications):  •    Certifications in Adobe or AWS technology.  •    Experience in a consulting role engaging clients and technical resources on application design and development choices. •    Experience with content management and/or eCommerce for a national US brand. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION:  The starting annual salary range for this position is $150K - $175K. We do not offer an annual bonus for this role.  This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.  •    Medical, Dental, & Vision Plans  •    Health Spending Accounts & Flexible Spending Accounts •    PTO + Holidays  •    401K with up to 5% Match  •    Paid Family Leave •    Employee Assistance Programs  •    Disability and Insurance: Short + Long Term  •    Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.   We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.  The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine!  OUR CUSTOMER SERVICE SPECIALIST WILL: Provide customer assistance in ordering blood and plasma derivatives and transfusion-related products and supplies.  Maintain hospital inventory and return blood products within regulatory compliance. Pay Rate: Starting rate $15.50 per hour (possibly more for areas with a higher cost of living) Schedule: Full time, remote position 8:00 am to 4:30 pm Eastern time, 5 days per week (must be willing to work weekends) On-call 3-4 times per year Rotate 3 working Holidays per year Training: Monday through Friday, day shift hours (subject to change based on trainer availability). Key Responsibilities: Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Follow appropriate procedures ensuring accurate order entry and order fulfillment. Make follow-up calls if product needs cannot be met as expected. Determine most economical method of transportation for hospital shipments. Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information.  Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers.  Provide customer service to clients. Proactively communicate with hospital customers to increase customer satisfaction.  Maintain positive and professional communications, both internally as well as externally to provide regular product/service information and follow-up; promote teamwork.  Investigate and resolve hospital shipment problems.   Receive, investigate and communicate related to customer concerns; complete customer concerns documentation accurately and timely, then forward to appropriate individual(s) to follow-up/review.  Assist hospital personal with inventory alternatives when requested products are unavailable within established guidelines and procedures that assist the customer and the patient.  WHAT YOU NEED TO SUCCEED: Education: High School or equivalent required. Experience: Minimum one years related experience or equivalent combination of education and related experience required. Progressive experience in a dynamic, multi-task operational environment preferred. Experience in blood or pharmaceutical inventory management/hospital customer relations/logistics is preferred.   Skills/Abilities: Excellent oral and written communication skills.  Outstanding interpersonal skills in dealing with all levels of customers and staff (paid and volunteer).  Must have excellent organizational skills, be able to handle multiple priorities effectively.   Problem-solving and analytical skills.  Working knowledge of computers. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.  The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. WHAT YOU NEED TO KNOW:  You will be responsible for receiving, processing, packing and shipping blood products/samples for hospital orders. You will triage the order based on date and time needed, select and carefully pack life-saving blood products with the correct temperature regulating product to ensure safe transport.  You will communicate with hospital clients, volunteers, and vendors, and maintain product records to preserve traceability.  As a Red Cross Team member, you will take care of your team members – show up for every shift and give 100% while you’re there. Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times. WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities Ensure products/samples are suitable for release for distribution, while meeting production goals. Perform good inventory management practices throughout the manufacturing and shipping process  Prioritize workload to meet production and customer requirements.  Perform data entry associated with further manufacturing, labeling, storage, ordering, and shipping; maintain and review accurate physical and electronic manufacturing records Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards.    Identify and quarantine products/samples that don’t meet quality requirements, and perform disposition of unacceptable product May make hospital deliveries as assigned The aforementioned responsibilities of the Distribution Technician describe the general nature and level of work and are not an exhaustive list. Standard Schedule: 4 ten-hour days, 8:30 am to 7:00 am. Sat - Tues or Mon- Thurs. Pay Information: 20.00 per hour, plus an additional 2.25/hour for hours worked after 11:00 pm WHAT YOU NEED TO SUCCEED: High School diploma or equivalent Two years’ experience in a regulatory, distribution or manufacturing environment is preferred; or equivalent combination of education and experience Good computer skills, attention to detail, accurate documentation, and good decision-making skills.    Position may require a valid driver’s license WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):  (Any information you and the hiring manager discuss that is preferred for this role) Physical Requirements: Requires standing, stretching, stooping and bending for extended time periods.  Lift, pull, push and move objects of up to 50 pounds.  May work in walk-in refrigerator/freezers for periods of time.  May be required to wear protective clothing such as lab coats, gloves, face shields, etc. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. •            Medical, Dental Vision plans •            Health Spending Accounts & Flexible Spending Accounts •            PTO + Holidays •            401K with 5% match •            Paid Family Leave •            Employee Assistance •            Disability and Insurance: Short + Long Term •            Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.   We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.  The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine!  OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you!  We have an opening on our Donor Recruitment team for a Donor Recruitment Associate! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment, and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff.  Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records, and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis.  Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team.  Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO:  Starting at 15 days a year; based on FLSA status and tenure Holidays:  11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity.   Work where your career is a force for good.   We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.    The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.   At the American Red Cross, your uniqueness can shine!    The American Red Cross is currently seeking a SAF Programs Manager in the North Carolina region supporting Ft. Bragg   WHAT YOU NEED TO KNOW: Manages and administers the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures.  Also responsible for the management and administration of American Red Cross Service to the Armed Forces (SAF) and International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL), within their area of jurisdiction. This is accomplished through managing volunteers and working with other Red Cross departments. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach : Serves as the “face” of the Red Cross at assigned location.  Builds strong relationships with military leadership, key organizations, and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross Mission and service. Volunteer Management :  Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community.   Manages Volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures.  When volunteers are unavailable, the manager is responsible in delivering the mission specific services. Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources. Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services. Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize and communicate with volunteers within the local footprint. Service Delivery Management :  Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area.  Provides supervision of volunteer Service Delivery staff. Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training and morale items and support.  Ensures community outreach, to include command meetings and education briefings, presentations, or workshops Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives.  Manages support services to military members and their families to include family follow-up information and referrals; and other related services.  Provides support for the emergency communications center with local information, as appropriate. Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available. Financial and Reporting Management :  Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.   WHAT YOU NEED TO SUCCEED : Education:   Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience.  Experience:   A minimum of five years related experience in program management or related field is required.  Managerial Experience:   n/a Skills and Abilities:   Requires strong computer skills.  Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment.  The ability to balance multiple priorities is essential.  Familiarity with military culture, regulations and protocol is strongly desired.  Experience with American Red Cross programs and services is strongly desired. A current, valid driver's license with good driving record is required.  Work Conditions: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential.  May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.   Adaptability:   Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present.  Independent Problem Solving:   Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork:   Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader:   Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances.   BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. •    Medical, Dental Vision plans  •    Health Spending Accounts & Flexible Spending Accounts  •    PTO:  Starting at 15 days a year; based on FLSA status and tenure •    Holidays:  11 paid holidays comprised of six core holidays and five floating holidays  •    401K with 5% match  •    Paid Family Leave  •    Employee Assistance •    Disability and Insurance: Short + Long Term •    Service Awards and recognition  Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.  The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine!  We are currently seeking a Fleet Coordinator (Wichita, KS) to work in our Wichita, KS office. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 25% of the time. A current, valid driver's license with good driving record is  required. CDL candidates preferred (not required) WHAT YOU NEED TO KNOW (Job Overview): Provide customer service for Regional Fleet Management. Assist with the management of fleet operation for the Region. Manage the Regional Fleet Programs for motor vehicle registrations, operational and organizational maintenance, vehicle emergency safety equipment, issue, use, and inventory. Accountable for ARC gasoline and minor maintenance cards, enforcement of authorized use of ARC vehicle, vehicle sales, accident, recovery and claims, and formulation and compliance of fleet budgets. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):  1: Supervise the daily maintenance and repair of Regional Fleet Maintenance Program to include programs for motor vehicle registrations, operational and organizational maintenance, the issue, use and inventory of vehicle emergency safety equipment, gasoline and minor maintenance cards, vehicle sales, and accident, recovery and claims. 2: Assist as required with emergency situations that involve vehicle breakdowns and repairs of fleet assets.  On call 24/7 for emergency purposes. 3: Maintain DOT vehicle maintenance and required inspections in accordance with the Federal Motor Carrier Safety Regulations and ARC directives.  Assign vehicles to the Regional staff for official business trips.  Assist with the scheduling of vehicle maintenance and ensure accuracy of vehicle assignment, dates and times.  Coordinate fleet repairs with Regional Departments and Districts and that work is done in a timely manner.  Renew vehicle insurance cards and ensure that vehicles requiring County emission tests are completed on time.  Ensure that all vehicle decals and licensing remain current. 4: Assist as warranted in covering blood drives during emergency situations.  Ensure that Mobile Unit vehicle assignments are adequate for blood drive coverage relative to out of service units.  5: Ensure the accuracy of the fleet database. 6: May assist with the periodic movement of vehicles within the region. 7: Assist Manager in the formulation of the Transportation Department Budget. ---------------------- Scope: Extensive knowledge of the job. Comprehensive acquaintance with both general and specific aspects of the job and the practical application to complex problems normally encountered. Contact with individuals representing other organizations or individuals of significant importance within organization. ---------------------- WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: High School or equivalent required.   Must meet DOT Physical Qualifications and Examinations.  Must possess valid Class A-CDL with CDL-B preferred.  Must have ability to perform DOT road-tests. Experience: Minimum 7 years of related experience in vehicle fleet management or equivalent combination of education and related experience required.  Public health or blood banking experience in a highly regulated setting preferred. A current, valid driver's license with good driving record is  required. Management Experience: N/A Skills & Abilities: Ability to work independently.  Excellent organizational skills.  Effective oral and written communication and interpretation skills.  Good interpersonal skills to work with multiple levels of staff and management.  General knowledge of computer programs.   Must be able to periodically travel to move fleet, perform fleet inspections, or other fleet related tasks.  May have on-call duties.  Ability to work on a team. Minimum height of 48 inches is required to ensure the ability to safely operate a cargo van or large truck. Travel: Must be able to drive throughout the region. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: Operational flexibility is required to meet sudden and unpredictable needs.  Physical requirements may include the ability to lift up to 50 lbs., squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.  At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations.  All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.  This involves pushing carts up to 250 lbs., setting up beds and handling many totes containing equipment and snacks for the donors. DISCLAIMER:  The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) Self-motived started.  Great organizational skills and data input. Computer savvy.  Customer service skills. CDL Preferred. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. •            Medical, Dental Vision plans •            Health Spending Accounts & Flexible Spending Accounts •            PTO + Holidays •            401K with 5% match •            Paid Family Leave •            Employee Assistance •            Disability and Insurance: Short + Long Term •            Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.   We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve .  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference .     The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.    What You Need to Know:   In this role, you will be manufacturing blood products and samples. You will be processing blood products after the units have been received from the donors.  This will involve scanning in the units of blood, processing the units into transfusable components (red cells, platelets, and expressing plasma) and leukoreducing .     As a Red Cross Team member, you will take care of your team members – show up for every shift and give 100% while you’re there. Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times      WHERE YOUR CAREER IS A FORCE FOR GOOD:  Key Responsibilities:    Meet the quality and quantity production goals, while prioritizing workload expectations and maintaining accurate documentation      Perform good inventory management practices throughout the manufacturing and distribution process.       Perform data entry and operate the computer programs associated with component production, labeling, storage, and sample tube management.      Analyze and make decisions based on visual inspection and information provided from other departments to meet time.     Perform complex manufacturing tasks such as pooled product manufacturing, freeze, wash, or deglycerolizing of blood products, and pathogen reduction.      Communicate effectively with internal customers, vendors, and volunteers.     May require flexibility to work a variable schedule that includes weekends & holidays to meet the needs of our hospitals       Standard Schedule: This is a first shift position working 6:00am-2:00pm Tuesday-Saturday. Full time 37.5 hours per week. Pay Rate: $18.00 per hour. There is a $1.00 per hour shift differential for weekend hours. WHAT YOU NEED TO SUCCEED:      High School or equivalent required.      Minimum 2 years of related experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and related experience preferred.     Good computer skills, ability to use a wide variety of programs and laboratory equipment, attention to detail, accurate documentation, and good decision-making skills.       Good communication skills, with the ability to work on a team, as well as independently with minimal supervision.   Physical Requirements:     Requires standing, stretching, stooping and bending for extended time periods .  Lift, pull, push and move objects of up to 50 pounds .  May work in walk-in refrigerator/freezers for periods of time .  May be required to wear protective clothing such as lab coats, gloves, face shields, etc.      BENEFITS FOR YOU:  We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance the learn.   Medical, Dental Vision plans   Health Spending Accounts & Flexible Spending Accounts   PTO + Holidays   401K with 4% match   Paid Family Leave   Employee Assistance   Disability and Insurance: Short + Long Term   Service Awards and recognition   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US?   As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.     We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.       The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.       What you Need to Know:     We are seeking a customer-focused, compassionate Courier to provide for the delivery and return of blood products and materials to internal and external customers. You would be expected to comply with safety policies and procedures in the work area and always use applicable protective equipment to prevent exposure to potentially infectious blood and body fluids.    As a Red Cross Team member, you will take care of your team members – show up for every shift and give 100% while you’re there. Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times       WHERE YOUR CAREER IS A FORCE FOR GOOD:     Key Responsibilities:  Operate vehicle for the delivery of blood products and materials safely and within traffic laws.    Prepare for deliveries by verifying orders, loading vehicles, and maintaining route supply inventory to ensure prompt delivery of products to customers .       Document temporary storage and transportation of blood, blood products, and materials as required by internal and external regulatory requirements .     Provide customer service by giving basic information and interacting in a positive proactive manner with employees .     Maintain excellent vehicle conditions by keeping vehicle clean and checking fluid and gas levels     Provide shipping and receiving support as directed .         The aforementioned responsibilities describe the general nature of the position and are not an extensive list     Standard Schedule: This is a second shift position working 11:30pm-7:30am. Pay Information: $16.00 per hour. There is a shift differential of $2.25 per hour from 11:30pm-7am. There is an additional $1.00 per hour for weekend hours.   What you Need to Succeed:  High School or equivalent required .     Valid driver’s license and clean DMV record required      Ability to drive for long periods of time required .     What Will Give You the Competitive Edge:  Previous experience with a messenger service or trucking company     Physical Requirements:    Requires standing, stretching, stooping and bending for extended time periods.  Lift, pull, push and move objects of up to 50 pounds.  May work in walk-in refrigerator/freezers for periods of time.  May be required to wear protective clothing such as lab coats, gloves, face shields, etc.        Benefits for You:  We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.    Medical, Dental Vision plans    Health Spending Accounts & Flexible Spending Accounts    PTO + Holidays    401K with 4 % match    Paid Family Leave    Employee Assistance    Disability and Insurance: Short + Long Term    Service Awards and recognition     Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.  The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine!  WHAT YOU NEED TO KNOW (Job Overview):  The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, 24 hours a day, 365 days a year, 7 days a week.  Hero Care Center caseworkers are available 7 days a week, 24 hours a day, 365 days a year, providing emergency assistance both online and by phone.  By collecting and verifying accurate information, we are able to assist military commands in making decisions for emergency leave and serve as an overall resource for veterans and their families. We also provide current military members and military retirees access to emergency and routine financial assistance in situations and circumstances where they qualify.   At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding.    WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):  Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients.  Performs related case activities including obtaining verifications, delivering messages, coordinating case management services with other Red Cross units, and/or providing other follow-up actions needed for complete and timely client service.    Composes and delivers emergency communication messages to domestic and overseas military locations.  Standard Schedule: Our SAF Hero Care Center in Louisville, KY has an exciting career opportunity available for a full-time Hero Care Center Caseworker on the first shift.  This position will be scheduled 40 hours per week, and the first shift runs from 9:00 AM – 5:30 PM, on a rotating day schedule that includes weekends and holidays.     WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High School Diploma or equivalent  Minimum 3 years of related experience or equivalent combination of education and related experience required. Preferentially, this should include one year of work experience in a social service agency or service contact center is required with at least one year of direct interaction with and delivery of services to clients in distress. Familiarity with medical terminology and military community required At least one year of customer focused experience Candidates must have the ability to work in fast paced, demanding, complex and dynamic environment. The duties are representative of the essential functions of the position. Applicants must have strong communication skills, both written and verbal, and typing speed of 40 wpm or higher.  Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Positions can vary from 48 – 80% remote work. Some functions related to military electronic access require physical presence in the office. When working remotely the employee must be able to provide a private office or workspace suitable for confidential conversations and handling of sensitive information. The employee must be able to access a dedicated high speed / broadband internet service with sufficient bandwidth and speed to support the contact center and case management applications and tools. Laptop and additional monitor will be provided by the Red Cross. Ability to work on a team WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):   Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is strongly preferred. Viable candidates should be able to demonstrate their ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. They must also be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross is essential. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. •            Medical, Dental Vision plans •            Health Spending Accounts & Flexible Spending Accounts •            PTO + Holidays •            401K with 5% match •            Paid Family Leave •            Employee Assistance •            Disability and Insurance: Short + Long Term •            Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights