American Red Cross

667 job(s) at American Red Cross

American Red Cross San Diego, California
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: This position is responsible for leading and managing a primarily volunteer team to support and provide Mass Care and Logistics in an assigned geographic area. The territory is based on the regional configuration. This position serves as the lead functional expert in a Red Cross Region for the Mass Care and Logistics functions. Tailoring national program offerings for the Region and communities within the Region, providing technical expertise, training, and leading regional implementation of Mass Care and Logistics, this position supports regional employees and volunteers in the disaster territories to build capacity in the local community for the disaster cycle. Specific functions of this position include program implementation, remote team building of employees and volunteers, and soliciting feedback from end customers. This position works to perform these functions according to the program direction provided by the Mass Care and Logistics function at headquarters. Team leadership, supervision, and personnel development is provided by the Regional Disaster Functions/Support Director or the Regional Disaster and Program Officer; and may have a dotted line to the DPM or Community Exec (s) in the territory they cover. Responsibilities: 1. Implement strategies, initiatives, processes and procedures that support the successful region wide day-to-day and major relief operation provision of mass care and logistics services. 2. Within scope of position, represents the entire disaster cycle of preparedness, response and recovery. 3. Ensures American Red Cross services are available to diverse communities. 4. Works to ensure all Mass Care and Logistics activities are in compliance with region and national policies and procedures. 5. Communicates and implements Mass Care and Logistics priorities, goals and objectives. 6. Ensures American Red Cross services are available to diverse communities 7. Responsible for supporting consistent service delivery strategies throughout the region as well as supporting field teams implementation of strategies and plans. 8. Evaluates and reports on the capacity and effectiveness of Mass Care and Logistics services. Prepares recommendations for continuous improvement. 9. Responsible for designing and supporting consistent service delivery strategies throughout the region as well as supporting field teams implementation of strategies and plans. 10. Ensures access to Safe and Well communication system for registration within the shelter environment. 11. Ensure functional needs shelter requirements are identified, resourced, and met. 12. Negotiates and manages regional mass care (feeding, sheltering, and bulk distribution) contracts and supports the negotiation of local contracts. 13. Serve as the subject matter expert (SME) and provide oversight for Logistics, in coordination with Supply Chain Real Estate Management (SCREM). 14. Serves as the subject matter expert (SME) and provide oversight for Mass Care role that Red Cross plays at both local level as well as in the co-lead role of ESF-6 within the National Response Framework. 15. Ensures roles and responsibilities of Red Cross identified in tribal, local, state and FEMA agreements (NMOUs, MOAs, etc) are being met. 16. Manages the National Shelter System reporting for both ARC and non-ARC shelters. 17. Manage disaster regional storage. 18. Coordinate the acquisition of Emergency Services materials, equipment and resources. 19. Coordinates specialized training in Mass Care and Logistics. 20. Establishes and maintains a peer-to-peer relationship with emergency management for coordination around Mass Care and Logistics. 21. Develops a primarily volunteer team to support the mass care and logistics activities. 22. Support field based staff and volunteer teams and systems. 23. Develops and cultivates professional relationships with key internal and external partners and organizations (assigned relationships monitored and tracked by a portfolio management system). Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Should this occur, salary compensation would be given in accordance with the law. Qualifications: Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 5 years experience with social services or service/program delivery. Experience in providing leadership to staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals. Management Experience: Minimum 1-3 years of supervisory experience preferred. Skills and Abilities: Proven track record of collaboration, facilitation, problem solving, leadership, and partnership management. Additionally, this position requires the ability for planning and data entry Individual must be customer oriented, flexible, organized, and able to operate with an orientation toward solutions with a customer focus and team orientation. Demonstrates in depth knowledge of program or service. Participates in developing strategies to achieve organizational goals. Demonstrated analytical and decision making skills to develop creative processes for continuous program or service improvements. Demonstrated ability in creating presentations and developing training modules. Excellent oral and communication skills, including training and presentations. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work activity. Travel: May require travel Other Requirements: After employment, the employee must be able to learn and become efficient in: ARC programs and procedures -Volunteer Management -Financial Management -Cultural Competency -Emergency Management Practices -Community -Government -Partnerships -Supply chain and warehousing -Disaster Technical Expertise Job Type: This position can be filled by an employee or a volunteer Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross W Henrietta, New York
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Description * $5000 Hiring Bonus available * ALL SHIFTS AVAILABLE Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Quality Control Technologist for the American Red Cross! Blood Processing Technologists perform basic through advanced manufacturing, processing and test procedures on blood products. Blood Processing Technologists also interpret test results before releasing blood to area hospitals. All tasks are performed in highly regulated environment. Successful Blood Processing Technologists will have a strong attention to detail, a customer-service focus and the ability to treat both internal and external customers with compassion at all times. Blood Processing Technologist - Responsibilities • Perform and interpret various testing procedures on blood products for patients’ use at area hospitals • Operate, maintain and perform quality control checks on equipment. Ensure adequate inventory of required supplies • Maintain, edit and review computer and manual records to assure accurate record keeping • Perform the quarantine and disposition of unacceptable products. Ensure products are suitable for release for distribution and are managed appropriately • Be detail oriented all day, every day, to ensure that the blood you process meets regulatory requirements and can be safely transfused. • Remain flexible to work a variable schedule that includes weekends & holidays to meet the needs of our hospitals • Take care of your team members – show up for every shift and give 100% while you’re there • Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again • Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Blood Processing Technologist position describe the general nature and level of work and are not an exhaustive list. Qualifications • Associates degree in science, Medical Laboratory Technician (certified through American Society of Clinical Pathology); or Associate’s degree in science plus three years’ experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and experience. MUST BE NYS LICENSED • Physical requirements may include standing, stretching, stooping and bending for extended time periods. The ability to lift, pull, push and move objects of up to 50 pounds. You may work in walk-in refrigerator/freezers for periods of time. Must meet State and CLIA requirements. New York State CLT/MT License required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross Houston, Texas
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross is seeking an experienced community organizer/ mobilizer with management experience to coordinate community convening and problem solving around Hurricane Harvey recovery and resilience building. The Community Recovery Supervisor will lead community recovery efforts in a geographically defined area under the direction of Long Term Recovery, Chapter leadership. The Supervisor will utilize an established strategy, to develop and/or participate with Long Term Recovery Committees, Unmet Needs committees, and other coalitions of community leaders and stakeholders that will then identify and act on recovery priorities. The position will be located in Houston/Harris County. This is a temporary assignment expected to last 6 months from the date of hire. Duties include: Direct, coordinate, and manage community recovery specialists. Produce plans and reports as required for Long Term Recovery leadership. Work in partnership with Long Term Recovery Grants, Communications and Case Management to ensure that impacted communities have access to needed recovery resources and clients are supported in recovery. Work closely with Liaisons to ensure that Community Recovery Specialists coordinate effectively with government partner agencies. Working in partnership with community leaders and stakeholders to: Update and consolidate community assessments to accurately reflect impact of the storm, response and recovery efforts to date, and assess the gaps between needs and resources Share resources appropriately for dissemination to Case Management Conduct strategic planning for community recovery interventions, facilitate meetings and broker action among multiple community sectors Convene subject matter experts on community/client resources to share information around available assistance and support Perform a variety of outreach activities such as establishing contacts and attending community meetings Look for opportunities for the American Red Cross to have a visible presence at community events Act as a liaison among community actors. Establish and maintain effective working relationships with community agencies, schools, businesses, various levels of government and the general public. Monitor progress through collecting data– both qualitative and quantitative. Qualifications: Bachelor’s degree, though Master’s degree preferred. 3-5 years related experience and 1-3 years in a supervisory role. Extensive experience in working at the local community level. Experience leading the planning and implementation phases of community projects. Ability to work with diverse opinions and reach consensus. Understanding of disaster recovery preferred. Knowledge of local community required. Ability to follow prescribed procedures. Excellent verbal and written communication skills. Ability to be flexible and multi-task. Good organizational skills are a must. Good team player. Must possess cultural sensitivity. Management experience of volunteers and/or staff. *LI-Post Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross Statewide, Iowa
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: This is a TDE role supporting DR711-19 Serves as functional support in a Red Cross Region for the Recovery Program Support function. Provides technical expertise, training, and implementation of Recovery, this position collaborates with regional employees and volunteers in the disaster territories to build capacity in the local community for the disaster cycle. Specific functions of this position include program implementation, collaboration with employees and volunteers, and soliciting feedback from end customers. Works to perform these functions according to the program direction provided by the Recovery function at headquarters. Responsibilities: 1. Plan for individual assistance, mental health and health services provision to clients during the response and recovery phases of operations 2. Within scope of position, represents the complete disaster cycle of preparedness, response, and recovery. 3. Ensures that American Red Cross services are available to diverse communities. 4. Responsible for implementing the regions case work (and case management when needed) program within a defined territory. 5. May serve as a subject matter expert (SME) for the Disaster Case Management Program (Federal/State Program) and be responsible for disaster case management planning with multi-agency partners (government and non government). 6. Responsible for ensuring the American Red Cross is present at pre-disaster recovery meetings as well as ensuring the American Red Cross is present at Long-Term Recovery Group meetings post-disaster within a defined territory. 7. In collaboration with Partner and EMA Relationships Support Manager or Specialist, liaise with voluntary, faith-based and community based organizations (VOAD community) as well as emergency management community for pre and post disaster recovery planning within a defined territory. 8. Ensures assigned territory is proficient with the role Red Cross plays within the National Disaster Recovery Framework NDRF). 9. Act as SME to Disaster Program Managers and volunteers within defined territory on issues relevant to meeting client needs and maintaining client focus of all response and recovery activities 10. Continuously monitor client satisfaction and all data indicators to inform service delivery decision, emerging needs and trends in client based response and recovery 11. Assures mechanisms are in place for all partners in human services to work with RC and service clients (Medical Reserve Corp; professional organizations, learning institutions, etc…) 12. Participate in the recruitment, development, training, and readiness of a leadership cadre of volunteers appropriate to meeting both blue and gray sky activity in all client services 13. Under the direction of management, liaise with NHQ Recovery partners to ensure consistency in service delivery across ARC. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Should this occur, salary compensation would be given in accordance with the law. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 3-5 years experience with social services or service/program delivery. Ability to coordinate staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals. Management Experience: Minimum of 6 months to 1 year supervisory experience preferred. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions, with an external focus, and team orientation. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Must be able to perform all assigned responsibilities under “grey sky” requirements. All full time employees in the disaster cycle must be willing and able to be deployed, as needed.This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work activity. Upon employment, must be able to learn and become proficient in: ARC programs and procedures, Volunteer Management, Financial Management, Cultural Competency, Emergency Management Practices, Community, Government, Partnerships, Disaster technical expertise. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross Hays, Kansas
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invi te you to become a Phlebotomist for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout  Hays and the surrounding areas. No experience necessary —our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video:  A life-saving mission. A life-changing career. Join us. Phlebotomist Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors . Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again In teract in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned respo nsibilities of the Phlebotomist describe the general nature and level of work and are not an exhaustive list. Phlebotomist Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Ability to load and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required Basic computer skills are desirable Physical requirements may include the ability to lift up to 50 lbs.,  occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250  lbs  in weight  and with up to  75 degree  angles ). Physical requirements may be performed in adverse weather conditions. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This  involves loading/unloading of vehicles, pushing carts up to 250  lbs , setting up beds and handling many totes containing equipment and snacks for the donors.   Flexibility to work long, irregular hours and frequent schedule changes is required SCHEDULING: Red Cross collects blood during the week, on weekends and holidays. Typically STAFF TRAVEL OVERNIGHT up to 4 nights per week. Hotel accommodations & meal stipends are provided; Red Cross vehicles are used for travel. Red Cross provides work schedules 3+ weeks in advance, although changes may be necessary. Candidates must confirm availability for flexibility in scheduling and for overnight travel. PAY: $12 per hour & excellent benefits, stipends, differentials TRAINING: Paid training for 11 weeks Monday - Friday in Wichita. Red Cross pays hotel, meals and travel expenses. Absolutely no absences during the training. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross Charlotte, North Carolina
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are currently seeking a Lab Support Specialist in the HLA Lab at our Charlotte, NC office. In this role you will provide customer assistance in ordering blood and plasma derivatives and transfusion-related products and supplies. Maintain hospital inventory and return blood products within regulatory compliance. Perform all duties and responsibilities in compliance with standard operating procedures and applicable regulations. We offer an attractive benefits package that includes health/welfare benefits, retirement savings & paid time off. Responsibilities: 1. Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Responsible for proper documentation and implementation of all orders received by phone, fax or other sources. Responsible for proper documentation of returned orders, credit memos, inquiries and complaints. Make follow-up calls if product needs cannot be met as expected. 2. Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information. 3. Provide customer service to clients. Proactively communicate with hospital customers to increase customer satisfaction. 4. Maintain positive and professional communications, both internally as well as externally to provide regular product/service information and follow-up; promote teamwork. Establish priorities and make decisions within prescribed parameters while working in a team setting. 5. Assist hospital personnel with inventory alternatives when requested products are unavailable within established guidelines and procedures that assist the customers and the patient. Negotiate product/service requirements while maintaining positive rapport with different types of customers via telephone. 6. Investigate and resolve hospital shipment problems. Receive, investigate and communicate related to customer concerns; complete customer concern documentation accurately and timely, then forward to appropriate individual(s) for follow-up/review. 7. Determine most economical method of transportation for hospital shipments to meet customer and patient needs. 8. Recognize, document and alert Management of trends in customer calls/usage. Recommends process improvements. 9. Assume lead responsibilities when designated by supervisor. 10. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Qualifications: Education : 4-year college degree or equivalent combination of education and experience Experience: Minimum 3 to 5 years required ; current/recent Red Cross order management or HLA experience strongly preferred. Schedule: Wednesday-Saturday day shift (start time 6:30am-8am) plus on-call rotation 1-2 weeks/month. 24/7/365 department. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross W Henrietta, New York
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Company Summary As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. Our focus is to provide compassionate patient and family-centered care both internally and externally with every person we encounter. If you share our passion for helping people, join us in this excellent career opportunity. To learn more about the life-saving impact our employees have every day, watch this short video: The Men and Women Behind Our Mission Position Summary Are you seeking a part-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist-Driver for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist-Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout West Henrietta, NY and the surrounding area. No experience necessary—our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist-Driver - Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist-Driver describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required.. Basic computer skills are desirable DOT certification may be required in some locations. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross Cleveland, Ohio
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Phlebotomist/Mobile Driver Job Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist/Mobile Driver for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist/Mobile Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout Cleveland and the surrounding areas. No experience necessary —our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist/Mobile Driver Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist/Mobile Driver describe the general nature and level of work and are not an exhaustive list. Phlebotomist/Mobile Driver Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Ability to load, drive and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required Basic computer skills are desirable DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs in weight and with up to 75 degree angles ). Physical requirements may be performed in adverse weather conditions. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves loading/unloading of vehicles, pushing carts up to 250 lbs , setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross Bellingham, Washington
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The Sr. Engagement Specialist is responsible for leading, implementing, and executing programs, projects and initiatives to increase and strengthen the engagement of volunteers. Additionally, responsible for the screenings, referrals, and placement of prospective volunteers to effectively support Regional goals and mission critical activities. Responsibilities: 1. Manage, train, and lead the regional volunteer screening team. Ensure all prospective volunteers are screened and referred to departments for interviews. 2. Lead and train volunteer leaders to conduct a comprehensive volunteer onboarding program for each Volunteer Services volunteer position. 3. Subject matter expertise and regional resource for volunteer engagement best practices. 4. Lead training on how to use the Volunteer Needs Assessment tool in all departments. 5. Lead training on effective engagement tools and best practices; coordinate scheduled engagement training through Volunteer Services Doctrine and Training courses and webinars. 6. Oversee a team of volunteer leaders to drive volunteer engagement, including youth programs. 7. Regional Point of Contact, regional support to the Volunteer Intake Processing Center. 8. Manage volunteer recognition events across the region for all volunteers. 9. Lead the development and management of the Regional Event Based Volunteer plan. 10. Responsible for monitoring the appropriate usage and implementation of the regional Volunteer Needs Assessment through department collaboration and mutual accountability for results. 11. Provide support to the local leadership and Regional Volunteer Services Officer by: Meeting with departments and ensuring alignment of volunteer needs and regional metrics. Helping implement strategies and tactics to improve volunteer engagement, including the annual Volunteer Readiness Assessment and identification of key department Volunteer Lead positions. Supporting departments with the development and implementation of a volunteer retention strategy and informal recognition promoting the One Red Cross Vision and honoring volunteer service. Assisting departments by overseeing the effective use of volunteer management techniques including coaching, volunteer relations, progressive discipline, and termination as appropriate. Providing reporting and metric analysis support. Monitoring and reviewing volunteer satisfaction data with departments to develop engagement/retention strategies to improve volunteer satisfaction. 12. Serve as the subject matter expert on key volunteer recruitment tools. Train volunteer leaders and department leads on volunteer programs, tools and resources. 13. Support Volunteer Services’ regional training plan, which includes in-person and online volunteer supervisor courses. Qualifications: Education: Bachelor's degree or equivalent combination of related education and experience required. Experience: 5-7 years related experience required. Volunteer Management experience preferred. Management Experience: 1 year supervisory experience preferred. Skills & Abilities: • Excellent oral and written communication skills. • Strong training and presentation skills. • Interpersonal skills and the ability to relate effectively to people of diverse backgrounds and education levels. • Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. • Good organizational skills and the ability to handle multiple and continuously evolving priorities effectively are required. • Recruiting experience OR the ability to effectively communicate and represent Red Cross mission and activities in a positive and realistic manner is required. • Other Skills: Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Competencies: • Team player • Accountability • Communication (written & oral) • Presentation skills • Building Effective Relationships • Persuasion • Confident Travel: May involve travel. A current valid driver's license and good driving record is required. Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Will include working evenings and/or weekends occasionally. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross Roanoke, Virginia
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. We are seeking a customer-focused, compassionate individual to contact blood donors and schedule appointments. Blood Donor Schedulers in this fast-paced role will follow scripting and have excellent attention to detail. As a Blood Donor Scheduler, you can play a direct role in our life-saving mission, ensuring that others continue to receive the gift of life! Qualifications · High school diploma or equivalent required. · Minimum one year of telephone and customer service or telemarketing experience required. · Computer experience, excellent customer service and problem-solving skills required. · Effective verbal communication skills, the ability to work with potentially difficult customers, and comfort working in a fast-paced environment required - Must be personable, have sales experience and face to face customer service experience Responsibilities: Schedule prospective blood donors from a variety of sources in person in our Roanoke, VA Donor Center and by phoning individuals to make donation appointments. Contact active or former blood donors to increase both the frequency of their donations and the number of donors at chapter offices or blood drives, to meet our collection goals Coordinate reminder calls, follow-ups, log-in of data and maintenance of records. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times. The aforementioned responsibilities of the Blood Donor Scheduler describe the general nature and level of work and are not an exhaustive list. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights​ Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross Houston, Texas
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross is seeking an experienced Grants Manager to oversee grant funding as it relates to the Long Term Recovery for Hurricane Harvey. This position will be based out of the the Houston, TX area and is is expected to last approximately one year from the date of hire and will work of of the American Red Cross office in Houston, TX. In addition to providing direct relief and recovery services and direct financial assistance to the survivors of Hurricane Harvey, the American Red Cross also will provide grants to nonprofits working in the Texas Gulf Coast Region to provide recovery services through a long-term recovery grants program. The Grants Manager is responsible for supporting the establishment and implementation of a grants program for the Hurricane Harvey Recovery effort, ensuring achievement of objectives, quality control and all required applications, supporting documents and project reports. This position reports to the Senior Director, Harvey Long-term Recovery, Disaster Cycle Services and will work with a team of local and NHQ designated staff. Duties include: Participate in developing strategic plans, goals, action plans, and program priorities. Develop program guidelines and policies in collaboration with Harvey Long-term Recovery Grants staff team including field, funder and regional research as may be needed. Provide logistical support for Grants Program Committee and any advisory committees that may be convened, including scheduling, communications, agenda/material preparation, and informal minutes. Provide liaison with IT and the Recovery Grants team to translate the guidelines, eligibility and review criteria into the GMIS online application and reporting system. Lead the development and implementation of the outreach and technical assistance program to recruit qualified applicant organizations and high quality competitive applications. Manage program grants compliance, including planning, developing processes, supervision, quality control and compliance, and reporting. Support management team in developing data models to assess and support monitoring and evaluation including metrics and deliverables. Support NHQ and field personnel with compliance issues and tasks. Provide technical assistance to grantees; conduct site visits and quarterly report reviews. Develop and prepare reports for internal and external stakeholders. Prepare after action reports. Qualifications: Bachelor’s degree or higher, preferably in Social Science (Psychology, Sociology, Economics, Urban Studies, Education, etc.). Master’s degree preferred. 5 – 7 years experience in a nonprofit or government setting a must. Additional experience in grantmaking or financial assistance processing, partner-agency relations, government relations, community development, housing and/or disaster response/recovery preferable. Management Experience: At least 1-3 years experience as supervisor or manager of staff engaged in direct client contact in an outcomes-based social-services environment. Skills and Abilities: Experience with a grants database, preferably Salesforce, is preferred. Experience with online communications including webinars, Constant Contact, social media, etc. is also helpful. Excellent interpersonal, verbal, written communication, and data analysis skills. Ability to work independently, handle and prioritize multiple tasks. Ability to manage programs. Ability to assess client need and provide services equitably and consistently. Identifies and resolves problems and/or develops alternative solutions. Exhibits sound and accurate judgment. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: Regional travel 25% Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross Morgantown, West Virginia
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities ________________________________________ 1. Strategy: Develops and executes ongoing strategy for qualifying donors to ensure retention, growth of donor contributions as well as recapture from previous donors. Works collaboratively with other departments and partners with development staff at the National Office to create customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect. 2. Fundraising Targets and Portfolio Management: Manages an assigned portfolio of donors and prospects with intent to form deep relationships. Responsible for minimum annual fundraising goal tied to segmented or blended portfolio as specified in performance standards, including both renewable gifts and new incremental revenue. Develop donor management plans for entire portfolio resulting in strategic, knowledgeable and complex asks. Personally solicits assigned donor portfolio through face to face visits, including preparation of personalized materials. Revenue target may increase due to major domestic disasters. 3. Prospect Development: Implements programs/activities to identify, cultivate, solicit and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. Works with community Board members and other leadership volunteers to identify, cultivate, solicit and steward appropriate donors. Identifies potential planned giving prospects among assigned donors and partners with Region’s assigned Gift Planning Officer to solicit those prospects. Updates donor records in region and/or district database and Salesforce.com following donor contacts. 4. Relationship Development: Develops ongoing relationships with major donors for the benefits of the American Red Cross. Accountable for cultivating relationships for individual fundraising, organizational fundraising or both as outlined below: a. Individuals: Cultivates relationships with individual donors personally and by supporting volunteer leaders in peer-to-peer outreach, (if appropriate) using giving societies such as the Tiffany Circle Society of Women Leaders as a key program. b. Organizations: Cultivates, solicits and stewards support from corporations and foundations to meet annual fundraising goals within their Regions. This includes assisting corporations in achieving their goals in strengthening their brand, marketing, and employee engagement by being proficient at clearly articulating Red Cross programs, listening to corporations’ needs and aligning programs to their interests, preparing grant proposals, and engaging foundation staff and foundation board members to cultivate and solicit support for the American Red Cross. 5. Other: Participates in disaster relief fundraising projects as appropriate. May oversee and have responsibility for staff development. 6. It is the responsibility of all Red Cross staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintain a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 7. Carries out any additional assignments required to fulfill the mission of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications ________________________________________ Education: Bachelor’s degree or equivalent experience required. Advanced degree highly desirable. Experience: Minimum three years sales and/or fundraising experience required. Proven experience in developing strategies for donor retention growth and recapture and proven success with complex requests is required. Management Experience: None required. Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent verbal and written skills. Knowledge of office systems: MS-Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation. Travel: Requires frequent travel within the Region. The amount will vary depending upon size and geography of region. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. A current valid driver's license and good driving record is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross Vilseck, Bavaria
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross Services to the Armed Forces (SAF) mission is to provide care and comfort to the members of the United States Armed Forces and their families. It is the impetus for the establishment of the American Red Cross (ARC). SAF at the Red Cross is a mixture of both tradition and innovation. ARC continues to provide traditional support to military families; serve in military and veterans hospitals, and conduct emergency communication. But, we also continually adapt our traditional services and create new programs to meet the needs of today’s military member, veterans and their families. We are currently looking for a full-time Field Office Coordinator (FOC) in Vilseck, Germany . The FOC assists in the delivery of American Red Cross services to members of the military and their families assigned to an overseas military installation, while also providing supervision to assigned volunteers. The FOC represents the organization with the military command, and adheres to military regulations and authority based in Vilseck . Applicants must have U.S. work eligibility, a valid SSN, current residence in Germany, and an active SOFA status. Applicants who do not meet all four (4) of these requirements will not be considered . (SOFA Status is an agreement between a host country and a foreign nation stationing forces in that country. SOFAs are often included, along with other types of military agreements, as part of a comprehensive security arrangement. A SOFA does not constitute a security arrangement; it establishes the rights and privileges of foreign personnel present in a host country in support of the larger security arrangement.) RESPONSIBILITIES : Represents the American Red Cross and promote its programs and services for Vilseck by ensuring effective working relationships with the military community. Assists in the supervision of volunteer staff and management of all related human resource functions, including recruitment, training, utilization, evaluation and recognition; helps ensure volunteer staff ratio reflects the diversity of the population being served. Performs financial and administrative functions as required in accordance with American Red Cross policies and procedures. Assists in the coordination of services to military treatment facilities through rehabilitation programs, material assistance, and morale items and support. Provides community outreach (primarily education briefings). Provides emergency communications services between military personnel and their families, including information and referral; and other related services. Supports the delivery of health and safety services training, disaster preparedness and response training. Supports local training exercises on the installation, and participate on a regular basis in individual training preparedness exercises. MINIMUM QUALIFICATIONS : Associate degree in social or health sciences, personnel administration, community organization, business or public administration or related field; or relevant equivalent experience. A minimum of three years related experience in social or health sciences, personnel administration, community organization, business or public administration or related field is required. Strong computer skills to include use of Internet/Intranet, word-processing, database and/or spreadsheet applications are required. Public speaking skills and the ability to communicate effectively verbally and in writing are desired. Familiarity with military culture, regulations and protocol is desired. Experience with American Red Cross programs and services are desired. The ability to balance multiple priorities is essential. Work is performed in a normal office environment located on a military installation. Job seeker must meet security background check requirements for access to installation’s computer network. Operational flexibility is required to meet sudden, unpredictable business needs. Applicants must have SOFA status. U.S. citizens under ordinarily resident status are not eligible for employment under the Status of Forces. U.S. eligibility and a valid SSN (Social-Security-Number). Current residence must be in Germany . Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross pomona, California
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Come bring your ASCP Clinical Laboratory Scientist (CLS) license to support the life-saving mission of the American Red Cross Blood Services. We are looking for a full time CLS/ Medical Technologist II to work in our QC lab. Perform advanced manufacturing, processing, and test procedures. Interpret test results. Comply with safety policies and procedures in the work area and use applicable protective equipment at all times to prevent exposure to potentially infectious blood and body fluids. Comply with the Clinical Laboratory Improvement Amendments (CLIA). Learn more about the life-saving impact our employees have in their communities in this short video: The Men and Women Behind Our Mission Responsibilities: Perform and interpret various testing procedures on donor specimens, and blood products. Repeat tests where appropriate. Perform, review, and approve quality control on products, reagents, equipment, and various test kits. Maintain the required records and files. Know and ensure compliance with applicable ARCBS directives, Federal and state regulations, and local policies and procedures pertaining to blood banking and safety. Adhere to quality assurance procedures and good manufacturing practice. May assume supervisory functions for QC processes. Perform low - high complexity manufacturing procedures. Assist laboratory and regional staff in troubleshooting and problem resolution. Participate in the validation of hardware, software, instrumentation, test kits, and procedures as directed. Assist with the maintenance, repair, and validation of laboratory equipment. Perform additional reviews of regulated documents, logs and forms as directed. Perform supervisory review of manufacturing records. May be a project lead. Perform all duties and responsibilities in compliance with standard operating procedures. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Qualifications Must be a licensed CLS Bachelor's degree in science with an ASCP Clinical Laboratory Scientist (CLS) degree Operational flexibility is required to meet sudden and unpredictable needs. Available to work overtime, other shifts, early mornings, evenings, holidays and weekends. Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods of time. Work under pressure and within time standards. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. Must meet State and CLIA requirements. The duties are representative of the essential functions of the position Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross Ft Sill, Oklahoma
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross’ Service to the Armed Forces (SAF) Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. Our SAF Hero Care Center in Ft. Sill, OK has an amazing career opportunity available for a full-time Call Center Caseworker on the mid-day shift. This position will be scheduled 40 hours per week, and the mid-day shift runs from 11 AM – 7:30 PM, on a rotating days (to include holidays and weekends). SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the typical responsibilities for this role include: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. 7. Performs other duties as assigned by management. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: We prefer that candidates have a minimum of one year of directly related experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher (typing speed will be tested). Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross Princeton, New Jersey
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross is a humanitarian organization, led by volunteers, that provides relief to victims of disaster and helps people prevent, prepare for, and respond to emergencies. It does this through services that are consistent with its Congressional Charter and the Fundamental Principles of the International Red Cross and Red Crescent Movement. The American Red Cross is the foremost volunteer emergency service organization in the United States with more than 590 chapters nationwide. We are currently seeking an External Relations Officer to work in our Princeton, NJ office. The External Relations Officer manages and develops the government relations and advocacy program at the state and local levels. Partners with the ARC state relations representatives (SRRs) and NHQ to mobilize staff and volunteers in government relations outreach initiatives. The External Relations Officer monitors legislative, regulatory and community affairs activities to include outreach to community-based stakeholder groups and key decision makers. Ensures regular communication with the Division Vice President, ARC NHQ Government Relations staff and SRRs. The External Relations Officer works closely with ARC NHQ Government Relations staff and SRRs in identifying and articulating ARC positions. Provides and receives information regarding current legislative/regulatory activities, program funding and emerging issues of interest. Specific Responsibilities: Under “grey sky” conditions for disaster response, the External Relations Officer will lead the external relations function, supervising support staff in disaster fundraising and communications. Responsibilities: 1.Government Relations: Represents all region(s) in building government relations in the assigned state. Cultivates and maintains relationships with state and local elected officials to increase awareness of Red Cross services within their districts. Attends hearings and official government functions in the region as well as state, as needed. a. Grassroots Advocacy: Develops relationships across ARC lines of business and the nonprofit community in order to advance legislation at the state level. Maintains working relationships with other nonprofits, public policy and advocacy groups to advance the ARC brand. b. Presence: Drafts and delivers testimony with the assistance of NHQ Government Relations for legislative hearings. Develops briefing papers and research projects to advance government relations at the local and state levels. Creates position papers, talking points and other documents in concert with NHQ to advance key legislative and regulatory positions. c. Outreach: Works closely with the SRRs in supporting outreach activities to state and local officials to advance the ARC’s brand; Participates on SRR calls. Ensures the designated DVP is engaged and aware of such activities. Creates a Government Relations Committee at the Chapter level and develops a state legislative plan with the assistance from NHQ Government Relations. Assists volunteers who have key state and local relationships to advance advocacy identified priorities. d. Compliance: Identifies, monitors, understands and works with NHQ when necessary to ensure compliance with all state lobbying laws and requirements to include timely completion of lobbying disclosure forms. The completion of pertinent compliance forms is the responsibility of the Chapter. e. Public Relations: Participates in community outreach activities including speaking engagements and serves as community relations spokesperson in order to strengthen awareness of ARC services and program throughout the region. May cultivate and retain strong media relationships. May resolve public affairs issues. f. Management/Financial: Manages direct staff of at least 2 FTE employees. Manages interns and volunteers as necessary. Oversees budget. g. Communications Functional Area: May oversee communications organization within region. May evaluate an integrated strategic communications plan. May develop and execute varied and integrated communication products. May create and launch new media and marketing in partnership with our national organizations. Qualifications: Education: Bachelor’s degree with emphasis in public administration, political science, government or related field. Equivalent work experience in government relations may be substituted. Experience: Minimum 7 years related experience in Government relations. Management Experience: Minimum 5 years supervisory experience with direct reports, interns and volunteers. Skills and Abilities: Excellent interpersonal and communication skills, including ability to communicate tactfully and handle sensitive situations. Good customer service skills. Good organizational skills and detail oriented. Able to work in fast-paced environment. Demonstrated ability to establish and build a relationship with a diverse array of professional and community groups and to work effectively as part of a team. Knowledge of office systems: including MS-Office and Outlook. Other: Varied work schedule, ability to work evenings and weekends. Travel: 25% travel *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross Statewide, Ohio
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you interested in both challenging and rewarding opportunity with the world's largest humanitarian network? By joining the American Red Cross, you will touch lives and experience the greatness of the human spirit at its best. Training people how to respond to and prepare for emergencies is a core mission of the American Red Cross. We offer a range of health and safety classes that teach new skills, keep our students knowledgeable, confident and ready to respond in almost any emergency situation. Making a difference in the lives of others is what the American Red Cross does. We are currently seeking an experienced Manager with strong staff development and coaching skills to work in our Great Lakes Territory. Responsibilities • Course Management and Training: Manages the fulfillment of all community and full service training. Responsible to ensure the adherence to processes as they relate to course delivery including staffing, logistics and course curriculum standards. • Supply Chain/Logistics: Manages all supply chain functions for inventory, warehousing and delivery in an assigned area. Responsible to manage partnership locations and contracts for course delivery sites. • Training: Implements training, staff development and credentialing needs of all instructor resources to ensure provision of quality PHSS services. Provides guidance in the development of all training functions, i.e. recruiting, retaining and managing the instructor network. Ensures high quality training will be delivered and that delivery capacity meets sales demand. . Responsible for instructor adherence to training standards, i.e. hours per class, travel distance, etc. • Volunteer Engagement: Responsible for ensuring volunteer engagement throughout the assigned territory. • Quality Assurance: Responsible for applying quality assurance and control programs. Integrates quality improvement activities and measures in overall service provision of instructor resources. Ensures that the provision of PHSS services meets state and local government regulations and complies with American Red Cross policies and processes. Ensures that the proper risk management activities are in place to protect the organizations customers and staff participating in PHSS activities. Responsible for quality assurance and compliance of all internal and external instructors. • Resource Management: Recommends investments in technology, capital, equipment systems or other assets that will improve the quality of the delivery of PHSS services. Responsible for efficient and effective use of resources, including personnel. Responsible for the management and projections of instructor capacity to meet variable demands of course volumes. Manages the appropriate ratio of full-time, part-time and part-time on call instructors. Ensures the implementation of annual Performance Plus Goals. • Business Analytics: Analyzes and interprets data from operational reports. Uses reports to make business decisions related to staffing and program delivery that are fiscally responsible and in accordance with organization policies and procedures. • Communications: Partners with and engages in regular communication with Chapter Leadership and appropriate staff regarding PHSS activities and assists in providing necessary information for philanthropic approaches for PHSS funding and stewardship reports (including United Way). Works with key stakeholders to develop service delivery plans and cost estimates for implementing PHSS activities in the territory. • Grant Management: Participates in providing information necessary for philanthropic approaches for PHSS funding and stewardship reports to the same (including United Way). Works with key stakeholders to develop service delivery plans and cost estimates for implementing PHSS activities in the territory. Ensures all service delivery objectives for applicable grants are met. • Personnel Management: Provides supervision to Training Specialist, Training Scheduling Coordinator, Logistic Coordinator and Administrative Coordinator. Minimum of 5 FTEs; typically 11 to 20 direct reports. Territory Size: annual enrollee target greater than 50, 000. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications Education: Bachelor's degree in Education, Business, Marketing, Human Resources/Training, or similar discipline preferred. Experience: A minimum of 3 year of experience in a quality assurance, logistics or training position. American Red Cross PHSS experience preferred. Work in education or service industry is a plus, but not required. Management Experience: A minimum 5 years of supervisory management experience. Skills and Abilities: Work requires professional written and verbal communication and interpersonal skills. Ability to simultaneously manage several projects and motivate teams under tight deadlines. Ability to participate in and facilitate group meetings. Basic computer skills and demonstrated ability to utilize MS Office programs. Other: Must reside within the managed territory. Travel: Ability to travel 30 – 50%. Must have reliable transportation for regional travel. Competencies To be determined. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. May be required to travel to sites throughout the Red Cross organization. May require the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. May include sitting for long periods of time and working under challenging conditions. POST--LI* Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross Dedham, Massachusetts
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Description We are currently hiring for the following schedules: Tuesday-Saturday 8PM-4:30AM (Evening/overnight shift) As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. The incumbent is responsible for performing and reporting laboratory tests. The incumbent is also responsible for the production, quarantine and release of blood or blood products. Duties and Responsibilities: -May perform immunohematology blood bank procedures. - Maintains knowledge of procedures necessary to perform and interpret tests and to generate immunohematology test results. Maintain knowledge of procedures necessary to perform production, quarantine and release of blood products. -Performs quality control functions and daily equipment maintenance. Maintains Good Manufacturing Practices. -Maintains neat and accurate records and a clean and orderly work area. Recognizes and reports discrepant results or conditions to the supervisor. -Performs all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Participates and/or assists in laboratory education and training. May serve as a trainer for new hires. Attends continuing education programs. -Performs tasks relating to ongoing evaluations and projects as requested. - Provides on-call coverage as required. -Ensures that customer satisfaction is always given top priority. Qualifications: High School diploma, GED or equivalent, plus MLT, or minimum 30 credits in college level math and/or science. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross Boise, Idaho
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Phlebotomist/Mobile Driver Job Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist/Mobile Driver for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist/Mobile Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout PHX and the surrounding areas. No experience necessary—our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist/Mobile Driver Job Responsibilities • Balance production, donor care & quality requirements to meet daily blood collection goals • Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation • Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused • Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. • Take care of your team members – show up for every shift and give 100% while you’re there • Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again • Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist/Mobile Driver describe the general nature and level of work and are not an exhaustive list. Phlebotomist/Mobile Driver Job Qualifications • High school diploma or equivalent required • Customer service experience, effective verbal communication, and public relations skills are required • Experience driving large vehicles strongly preferred • Ability to load, drive and unload vehicles with or without reasonable accommodation • Medical assistant or phlebotomy training preferred but not required • A current, valid driver's license and good driving record is required • Basic computer skills are desirable • DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration • Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs in weight and with up to 75 degree angles). Physical requirements may be performed in adverse weather conditions. • All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves loading/unloading of vehicles, pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. • Flexibility to work long, irregular hours and frequent schedule changes is required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross Charlotte, North Carolina
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High school diploma or equivalent required. Associate’s or Bachelor’s degree preferred, with 1-3 years of customer service experience. Experience in blood or pharmaceutical inventory management/hospital customer relations/logistics is preferred. Excellent written and verbal communication skills with the ability to prioritize and execute multiple tasks. Must function independently and possess organizational skills. Outstanding interpersonal skills in dealing with all levels of customers and staff (paid and volunteer ). Problem solving and analytical skills. Working knowledge of computers preferably with an Order Entry System, Excel, Microsoft Word and Outlook. Flexibility is a must. Specific job assignments will require day, evening, weekend and holiday hours. Overtime may be required. Responsibilities Provide customer assistance in ordering blood and plasma derivatives and transfusion-related products and supplies. Maintain hospital inventory and return blood products within regulatory compliance. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Responsible for proper documentation and implementation of all orders received by phone, fax or other sources. Responsible for proper documentation of returned orders, credit memos, inquiries and complaints. Make follow-up calls if product needs cannot be met as expected. Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information. Provide customer service to clients. Proactively communicate with hospital customers to increase customer satisfaction. Maintain positive and professional communications, both internally as well as externally to provide regular product/service information and follow-up; promote teamwork. Establish priorities and make decisions within prescribed parameters while working in a team setting. Assist hospital personnel with inventory alternatives when requested products are unavailable within established guidelines and procedures that assist the customers and the patient. Negotiate product/service requirements while maintaining positive rapport with different types of customers via telephone. Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers. Investigate and resolve hospital shipment problems. Receive, investigate and communicate related to customer concerns; complete customer concern documentation accurately and timely, then forward to appropriate individual(s) for follow-up/review. Determine most economical method of transportation for hospital shipments. Recognize, document and alert Management of trends in customer calls/usage. Recommends process improvements. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights