Hope Enterprise Corporation

1 job(s) at Hope Enterprise Corporation

Hope Enterprise Corporation New Orleans, LA, USA
May 11, 2018
Full time
Float Member Service Representative The Float Member Service Representative is responsible for a wide variety of teller, administrative and clerical duties.  Duties include a high level of external and internal public contact and management of varied records and file systems.  Confidentiality is involved, and sensitive situations may be handled. This position is located at the O.C. Haley branch, however this person will be required to work in the various locations throughout the New Orleans area where volume and customer traffic warrants the presence of a MSR.    Essential Duties and Functions Establish and maintain member accounts Prepare and process teller transactions efficiently and effectively Adhere to established cash handling and balancing procedures Prepare corporate deposits daily Perform a variety of administrative duties including but not limited to answering telephones, typing and filing Provide excellent customer service Adhere to all branch procedures Travel to various HOPE locations to work as needed   Competencies/Skills Ability to handle monetary instruments and make transactions accurately Working knowledge of word processor, spreadsheet, other PC applications, or mainframe applications to produce non-standard, creative products Ability to read and interpret documents, write routine reports and correspondence Ability to speak effectively before groups of customers and employees of the organization Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to compute rate, ratio, percent, and interpret data Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions Ability to deal with problems involving a few concrete variables in standardized situations    Preferred Education and Experience Bachelor’s degree, business concentration preferred Three plus years of experience in banking/finance in areas related to job requirements Cash handling and customer service experience Fluency in Spanish and English required HOPE offers a competitive salary and comprehensive benefits package.  Visit www.hopecu.org to learn more about our organization.