TeleTech offers an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions that build deep engagement between people and brands. This holistic, multichannel approach improves customer satisfaction, increases customer loyalty and drives long-term profitability and growth.
Since 1982, TeleTech has helped leading brands deliver excellence at every moment of truth in the customer journey. Across industries and geographies, we manage 3.5 million interactions a day, bringing the best tools, people and practices together. Our suite of care capabilities includes human capital, facilities, multichannel infrastructure, training, knowledge management and continuous improvement. Onshore, offshore, near shore and at-home, we deliver solutions that improve operational efficiencies and customer satisfaction.