Interstate Supplies and Services

General Requirements · Must continually be able to lift and handle heavy loads up to 70 lbs. · Must have good eyesight (correctable to 20/20) and normal hearing for diagnostics and troubleshooting equipment two stroke and four stroke · Must have Stihl Bronze certification · Must Have Briggs and Stratton dealer certification. · Basic knowledge of four and two stroke equipment · Basic knowledge of electrical low voltage systems 12v and 24v · Basic knowledge of all kinds of garden equipment Zero turn mowers, blowers, generators, trimmers. Pressure washers, basically all power equipment. Target Responsibilities: · Repair and maintain small engines, large lawn equipment, mowers, tillers, and other related vehicles and equipment. · Responsibilities include diagnosing small engine problems, maintaining shop area cleanliness, and collecting and disposing of trash. · Clearly explain (if called upon) to the customer’s satisfaction the diagnosis and repair of the machine in question. · Continually seek both technical and product training when available. · Demonstrate accuracy and thoroughness, improve and promote quality, and monitor own work to ensure quality · Observe all safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly. · Treat management and other employees with respect and contribute to building a positive team spirit. · Follow instructions and promptly respond to management direction. · Work with integrity, always upholding company values. · Perform related responsibilities/accountabilities as required or directed. Daily Duties and Responsibilities: · Begin each workday with a positive attitude by encouraging yourself to meet the daily and weekly goals. Work to develop a sense of “team” in the service department and across other departments. · Repair or overhaul small engines and related mechanical or structural parts for a variety of equipment types. · Perform repairs within the time parameters as established by flat rate time or billed time with proper diagnosis · Maintain an orderly and clean work area. Also assist in keeping the entire shop orderly and clean. · Collect and dispose of trash. · Establish and maintain a positive working relationship with employees, vendors and customers · Respond promptly to customer needs and manage difficult customer situations · Completely fill out and turn in all work orders. Weekly Duties and Responsibilities: · Study and review all relevant product repair updates · Inspect, clean and maintain all equipment used · Report any faulty equipment or hazards to the shop supervisor Meet with supervisor to discuss the weekly repair trends, comebacks and service problems'

General Requirements · Must continually be able to lift and handle heavy loads up to 70 lbs. · Must have good eyesight (correctable to 20/20) and normal hearing for diagnostics and troubleshooting equipment two stroke and four stroke · Must have Stihl Bronze certification · Must Have Briggs and Stratton dealer certification. · Basic knowledge of four and two stroke equipment · Basic knowledge of electrical low voltage systems 12v and 24v · Basic knowledge of all kinds of garden equipment Zero turn mowers, blowers, generators, trimmers. Pressure washers, basically all power equipment. Target Responsibilities: · Repair and maintain small engines, large lawn equipment, mowers, tillers, and other related vehicles and equipment. · Responsibilities include diagnosing small engine problems, maintaining shop area cleanliness, and collecting and disposing of trash. · Clearly explain (if called upon) to the customer’s satisfaction the diagnosis and repair of the machine in question. · Continually seek both technical and product training when available. · Demonstrate accuracy and thoroughness, improve and promote quality, and monitor own work to ensure quality · Observe all safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly. · Treat management and other employees with respect and contribute to building a positive team spirit. · Follow instructions and promptly respond to management direction. · Work with integrity, always upholding company values. · Perform related responsibilities/accountabilities as required or directed. Daily Duties and Responsibilities: · Begin each workday with a positive attitude by encouraging yourself to meet the daily and weekly goals. Work to develop a sense of “team” in the service department and across other departments. · Repair or overhaul small engines and related mechanical or structural parts for a variety of equipment types. · Perform repairs within the time parameters as established by flat rate time or billed time with proper diagnosis · Maintain an orderly and clean work area. Also assist in keeping the entire shop orderly and clean. · Collect and dispose of trash. · Establish and maintain a positive working relationship with employees, vendors and customers · Respond promptly to customer needs and manage difficult customer situations · Completely fill out and turn in all work orders. Weekly Duties and Responsibilities: · Study and review all relevant product repair updates · Inspect, clean and maintain all equipment used · Report any faulty equipment or hazards to the shop supervisor Meet with supervisor to discuss the weekly repair trends, comebacks and service problems'