Illinois Department of Human Services

5 job(s) at Illinois Department of Human Services

Illinois Department of Human Services
Dec 31, 2025
Full time
Agency:  Department of Human Services Location: Jacksonville, Illinois, 62650 Opening Date:  12/26/2025 Closing Date:  1/09/2026 Salary:   Anticipated Salary: $8,360 - $10,360 per month ($100,320 - $124,320 per year) + Bilingual Pay Bilingual Option:  Manual Communication (Sign) Category:  Full Time  County:  Morgan Number of Vacancies : 1   ***MUST APPLY ONLINE *** A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.    Posting Identification Number: 51866   Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.   Position Overview Under direction of the Superintendent(s) serves as Labor Relations Advisor for Illinois School of the Deaf (ISD) and Illinois School for the Visually Impaired (ISVI). This position directs and administers the Workers’ Compensation and Risk Management Programs for ISD and ISVI for extended benefit and temporary total disability claims. Responsible for the overall administrative supervision of physical plant, building maintenance, grounds, security, transportation, and housekeeping programs for Illinois School for the Deaf (ISD) and serves as full-line supervisor. Monitors physical operations of the school to ensure safety and efficiency. Utilizes personal computer software to create a variety of reports from computers database at both schools. Serves as liaison for EEO/Affirmative Action Officer for ISD and ISVI. Utilizes sign language in the performance of duties. Serves as the Title IX liaison at both ISD/ISVI for Department of Rehabilitation Services (DRS).  Travels in the performance of duties.   Essential Functions Serves as the Labor Relations Advisor for Illinois School for the Deaf (ISD) and Illinois School for the Visually Impaired (ISVI). Directs and administers the Workers’ Compensation and Risk Management Programs for ISD and ISVI for extended benefit and temporary total disability claims. Responsible for the overall administrative supervision of physical plant, building maintenance, grounds, security, transportation, and housekeeping programs for Illinois School for the Deaf (ISD).  Serves as full-line supervisor. Monitors physical operations of the school to ensure safety and efficiency. Serves as liaison for Title IX for ISD and ISVI. Serves as liaison for EEO/Affirmative Action Officer for ISD and ISVI. Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.   Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of four (4) years college with course work in business or public administration.  Requires three (3) years progressively responsible administrative experience in labor relations and/or human resources. Requires the ability to communicate in sign language at the Intermediate level.   Preferred Qualifications Two (2) years of professional experience working with labor relations rules and collective bargaining contracts. Two (2) years of professional experience communicating effectively (written and oral) to identify and resolve human resources issues and adopt efficient and effective course(s) of action.  Two (2) years of professional experience working within the field of human resources and being responsible for Workers’ Compensation and Risk Management Programs for extended benefit and temporary total disability claims, state and federal requirements, policies, procedures, and practices for a public or private organization. Two (2) years of professional experience with building operations, maintenance/service agreements, and physical operations.   Two (2) years of professional experience investigating issues, analyzing possible outcomes and making recommendations for appropriate course of action.   Two (2) years of professional experience in supervising and managing personnel, assigning work, providing guidance to subordinates, recommending, and implementing counseling and/or discipline activities following collective bargaining agreements, training staff, approving time off and preparing and signing off on evaluations.    Conditions of Employment Requires ability to create reports, documents and training materials using programs such as Microsoft Word, Excel, and Access.  Requires ability to travel. Require the ability to work on an on-call basis including after normal business hours, weekends, and holidays.  This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings. Requires ability to pass the IDHS background check. Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law. *The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.   Work Hours:  Mon - Fri, 8:00am - 4:30pm; 1-hour unpaid lunch Headquarter Location:  125 S Webster Ave, Jacksonville, Illinois, 62650 Division of Rehabilitation Services Illinois School for the Deaf Support Operations/Physical Plant Work County:  Morgan Agency Contact:  DHS.HiringUnit@illinois.gov Posting Group:  Leadership & Management; Employee Services; Social Services   About the Agency: The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.   As a State of Illinois Employee, you will receive a robust benefit package that includes the following: A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance  3 Paid Personal Business Days annually  12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)    * Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 12 Weeks Paid Parental Leave Deferred Compensation Program - A supplemental retirement plan Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility 5% Salary Differential for Bilingual Positions Commuter Savings Program (Chicago only)   For more information about our benefits please follow this link:  https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Illinois Department of Human Services
Dec 30, 2025
Full time
***Must apply on our website *** (Please copy the link and paste it into your internet browser) https://illinois.jobs2web.com/job-invite/52012/ Agency:  Department of Human Services Location: Mattoon, IL 61938 Opening Date:  12/23/2025 Closing Date:  1/07/2026 Salary:   Anticipated Salary: $4,004-$5,245/month ($48,048-$62,940/year) Category:  Full Time  County:  Coles Number of Vacancies : 1   ***MUST APPLY ONLINE *** This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.   Posting Identification Number: 52012   Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.   Position Overview The Division of Rehabilitation Services (DRS) is the state’s lead division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice. The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. This position coordinates customer case records and documents in a field office pertaining to the service delivery activities to customers in the Bureau of Customer and Community Field Services/Vocational Rehabilitation Program This position performs keyboarding and other routine clerical tasks and activities essential to securing and maintaining sensitive case files, records and documentation (both electronic and hardcopy), and facilitating the purchase and delivery of services, in accordance with federal, state and agency rules, regulations, policies and procedures, and current operating practices; works with the agency’s case management system, monitors customer case status and prepares annotated reports for counselor; and interacts with field office staff and internal and external customers in person, phone and/or email. The Division of Rehabilitation Services is seeking to hire a self-motivated and detail-oriented individual with strong communication skills.   Essential Functions Works with counselor(s) and the case management system to determine daily priority of customer service delivery. Meets with counselor(s) routinely to review case management activities and problems encountered. Assists applicants, program participants, family members/guardians/care givers, vendors and referring agencies with understanding program rules, policies, eligibility criteria and various other aspects of the vocational rehabilitation program. Triages and prioritizes incoming mail, email, phone calls, voicemail, and drop-in customers. Meets with Vocational Rehabilitation Program staff within the office and/or office supervisor to plan and/or discuss general casework activities. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.   Minimum Qualifications Requires knowledge, skill, and mental development equivalent to the completion of four (4) years of high school.  Requires two (2) years of clerical related experience that demonstrates incorporation of working-level proficiency and accuracy in performing keyboarding functions.   Conditions of Employment Requires ability to travel for training. *All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.   Work Hours:  Mon-Fri, 8:30am-5pm, 1 hour unpaid lunch. Headquarter Location:  129 N 15th St Mattoon, IL 61938-3927 Division of Rehabilitation Services Bureau of Customer and Community Field Services Region 4 Work County:  Coles Agency Contact:  DHS.HiringUnit@illinois.gov Posting Group:  Social Services   About the Agency: The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.   As a State of Illinois Employee, you will receive a robust benefit package that includes the following: A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance  3 Paid Personal Business Days annually  12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)    * Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 12 Weeks Paid Parental Leave Deferred Compensation Program - A supplemental retirement plan Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility 5% Salary Differential for Bilingual Positions Commuter Savings Program (Chicago only)   For more information about our benefits please follow this link:  https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Illinois Department of Human Services
Dec 29, 2025
Full time
*** MUST APPLY ON OUR WEBSITE *** (Please copy and paste the link below to your browser) https://illinois.jobs2web.com/job-invite/52120/ Agency:  Department of Human Services Location: Hines, Illinois, 60141 Opening Date : 12/24/2025 Closing Date : 1/08/2026 Salary:   Anticipated Salary: $7,787 - $11,450 per month ($93,444 - $137,400 per year) County:  Cook Number of Vacancies : 1   ***MUST APPLY ONLINE *** This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.   Posting Identification Number: 52120   Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and a lasting future with the State of Illinois.   Position Overview The Division of Behavioral Health and Recovery is seeking to hire a Clinical Psychologist for the Madden Mental Health Center located in Hines, Illinois to independently perform professional psychological assessments and therapy for a board range of individuals who have a psychiatric diagnosis and provides professional input into the developmental and revision of individual program plans. Implements programs to increase appropriate, adaptive behavior and decrease inappropriate, maladaptive behavior. Evaluates patients for emergency or involuntary admission and signs first certificates or admission of commitment and testifies in court regarding the same. Clinically supervises other staff and trainees in the treatment of patients. Serves as a member of the Interdisciplinary Treatment Team.    Essential Functions Serves as Clinical Psychologist for the Madden Mental Health Center. Independently performs professional psychological assessments and therapy for a broad range of individuals who have psychiatric diagnosis.  Develops special programs for various maladaptive behaviors.  Serves as a member of the Interdisciplinary Treatment Team. Provides individual therapy to various patients.  Attends seminars and workshops exchanging information to assure a uniform approach consistent with Center policy for behavior training.  Participates in the Psychology Department meetings and training programs.  Attends and participates in all mandatory training.  Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.    Minimum Qualifications Requires current license as a Clinical Psychologist by the Illinois Department of Financial and Professional Regulation.    Conditions of Employment Requires the ability to travel in the performance of job duties.  Requires the ability to utilize office equipment, including personal computers.  Requires the ability to obtain a certificate as a Qualified Intellectual Disabilities Professional (QIDP) within one year of hire.  Requires ability to pass the IDHS background check. Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law. *The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.   Work Hours:  Monday - Friday, 8:00am - 4:00pm; 30-minute unpaid lunch Headquarter Location:  1200 S 1St Ave, Hines, Illinois, 60141 Division of Behavioral Health and Recovery   Madden Mental Health Center Clinical Services Work County:  Cook Agency Contact:  DHS.HiringUnit@illinois.gov Posting Group:  Health Services; Social Services   About the Agency: The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.   As a State of Illinois Employee, you will receive a robust benefit package that includes the following: A Pension Program • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance • 3 Paid Personal Business Days annually • 12 Paid Sick Days annually (Sick days carry over from year to year) • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)    * Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable) • 13 Paid Holidays annually, 14 on even numbered years • Flexible Work Schedules (when available dependent upon position) • 12 Weeks Paid Parental Leave • Deferred Compensation Program - A supplemental retirement plan • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility • 5% Salary Differential for Bilingual Positions • Commuter Savings Program (Chicago only)   For more information about our benefits please follow this link:  https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Illinois Department of Human Services
Dec 29, 2025
Full time
***Must apply on our website *** (Please copy the link and paste it into your internet browser) https://illinois.jobs2web.com/job-invite/51531/ Agency:  Department of Human Services Location: Kankakee, Illinois, 60901   Opening Date:  12/23/2025 Closing Date:  1/07/2026 Salary:   Anticipated Salary: $5,148 - $7,227 per month ($61,776 - $86,724 per year) Category:  Full Time  County:  Kankakee Number of Vacancies : 2   ***MUST APPLY ONLINE *** This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.   Posting Identification Number: 51531   Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.   Position Overview The Division of Developmental Disabilities is seeking to hire a Dietitian for the Shapiro Center located in Kankakee, Illinois to interpret diet prescriptions in the planning and preparation of menus and diets for individuals. Plans and directs the preparation of all diets. Participates in the habilitation planning process. Trains professional and paraprofessional staff with regard to proper nutrition and dietary requirements. Verifies compliance with Joint Commission and Public Health Standards, as-well-as, the Center’s and Department of Human Services (DHS) policies and procedures regarding nutrition and dietary needs.   Essential Functions Interprets diet prescriptions in the planning and preparation of menus and diets for individuals at Shapiro Center. Provides direction to staff in the areas of food preparation, portion control, modified diet, sanitation procedures and stock maintenance in accordance with Public Health Standards. Conducts regular reviews of food and related supplies and equipment in the Dietary areas and on the units. Performs quality assurance checks including sanitation, food production and physical plant. Conducts in-service training to professional and para-professional staff regarding nutritional needs, dietary requirements, sanitation procedures, portion control, Joint Commission and Public Health Standards in accordance with in-service needs. Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.   Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with courses in dietetics. Requires licensure as a dietitian nutritionist by the Department of Financial and Professional Regulation as set forth in the Dietitian Nutritionist Practice Act (225 ILCS 30).   Conditions of Employment Requires the ability to work after business hours, weekends and holidays. Requires the ability to utilize office equipment, including personal computers. Requires the ability to travel in the performance of job duties. Requires ability to pass the IDHS background check. Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law. The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.   Work Hours:  Various shifts, see below: Monday - Friday, 8:00am - 4:30pm, working one early shift (choice of: 6:00am - 2:30pm or 6:30am - 3:00pm) one late shift (choice of 12:00pm - 8:30pm or 12:30pm - 9:00pm or 1:00pm – 9:30pm or 1:30pm - 10:00pm) and one weekend day (choice of Saturday or Sunday, 8:00am - 4:30pm) per month, with a 30-minute unpaid lunch, Central Dietary Headquarter Location:  100 E Jeffery St, Kankakee, Illinois, 60901 Division of Developmental Disabilities Shapiro Center Dietary Work County:  Kankakee Agency Contact:  DHS.HiringUnit@illinois.gov Posting Group:  Health Services; Social Services   About the Agency: The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.   As a State of Illinois Employee, you will receive a robust benefit package that includes the following: A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance  3 Paid Personal Business Days annually  12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)    * Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 12 Weeks Paid Parental Leave Deferred Compensation Program - A supplemental retirement plan Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility 5% Salary Differential for Bilingual Positions Commuter Savings Program (Chicago only)   For more information about our benefits please follow this link:  https://www2.illinois.gov/cms/benefits/Pages/default.aspx  
Illinois Department of Human Services
Dec 22, 2025
Full time
***Must apply on our website *** (Please copy the link and paste it into your internet browser) https://illinois.jobs2web.com/job-invite/51895/ Agency:  Department of Human Services Location: Chicago, Illinois, 60605 Opening Date:  12/22/2025 Closing Date:  01/06/2025 Bilingual Option:  Chinese Salary:   Anticipated Salary $4,004-$5,245/month ($48,048-$62,940/year) + bilingual pay County:  Cook Number of Vacancies : 1   ***MUST APPLY ONLINE *** This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.   Posting Identification Number: 51895   Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.   Position Overview The Division of Family & Community Services is seeking to hire a friendly, personable speaking voice to help with the organization and running of the daily administrative operations at the Cook County Family and Community Resource Center in the South Loop FCRC Office.  As an Office Associate, you will typically be processing incoming mail, answering phones, and greeting visitors at the front desk. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. The person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.   Essential Functions Receives and distributes mail, manual releases, and memos, including incoming correspondence from customers and applicants, drop box items, faxes, and centrally mailed reports. Edits general client information in the Integrated Eligibility System (IES) system. Serves as back-up receptionist. Provides clerical office support. Serves as back-up timekeeper in the timekeeper’s absence. Maintains files, office supplies, and forms. Translates functions/procedures into Chinese for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers, and community organizations. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.   Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of high school. Requires two (2) years of related office experience.  Requires ability to speak, read, and write Chinese at a colloquial skill level.   Work Hours:  Mon-Fri, 8:30am-5pm, 1 hour unpaid lunch. Headquarter Location:  1112 S Wabash Ave, Chicago, Illinois, 60605 Family & Community Services Region 1 North Clerical South Loop FCRC, Cook County Work County:  Cook Agency Contact:  DHS.HiringUnit@illinois.gov Posting Group:  Office & Administrative Support; Social Services   About the Agency: The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.   As a State of Illinois Employee, you will receive a robust benefit package that includes the following: A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance  3 Paid Personal Business Days annually  12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)    * Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 12 Weeks Paid Parental Leave Deferred Compensation Program - A supplemental retirement plan Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility 5% Salary Differential for Bilingual Positions Commuter Savings Program (Chicago only)   For more information about our benefits please follow this link:  https://www2.illinois.gov/cms/benefits/Pages/default.aspx