2Life Communities

Director Of Resident Services Regular Full Time Boston, MA US  Salary Range: $72,000.00 To $83,000.00 Annually Background 2Life Communities has been at the heart of positive change in the affordable senior housing ecosystem since 1965. We develop, manage, and advocate for high-quality, affordable housing and services that support aging in community, helping older adults and their families enjoy stability, dignity, and peace of mind. Our mission is to ensure that every older adult has the opportunity to live a full life of connection and purpose in a dynamic, supportive environment.  Position summary The Director of Resident Services provides leadership and oversight for resident support services, care coordination, and programs that promote the overall well-being and quality of life of older adults within the 2Life Communities community. This role leads and supports Resident Services staff in assessing resident needs, developing individualized service plans, coordinating care with community providers and agencies, and addressing concerns that may impact a resident's housing stability. ESSENTIAL JOB FUNCTIONS Provide oversight of, and conduct initial and annual resident assessments (i.e., evaluation of social, psychological, cognitive, and physical needs). Supervise the development and implementation of individual service plans/case management services resulting from assessment findings.   Provide supportive counseling as needed to both residents and families, referring to outside community resources as appropriate Oversee and conduct care coordination for residents needing assistance to procure and facilitate care with outside providers, agencies,  and medical facilities Support Resident Service staff to work closely with other departments (e.g., Compliance, Accounting, Maintenance) to address any issues that may put a resident’s tenancy at risk and other activities that directly impact residents.  Identify and provide or arrange for staff training needs; updated certifications and required skill sets Prepare and monitor the yearly Resident Services budget in conjunction with the Executive Director Collaborate with Fund Development to write grants for resident services and programs Ensure all at-risk tenants’ issues are identified, addressed, monitored and reported to the outside agencies as required.  Develop,  lead and implement behavioral health and fitness and wellness initiatives in collaboration with the Director of Health and Agining Programs Utilize RSD Salesforce reports to monitor resident services staff activity reporting (e.g., care coordination, resident notes, encounters, assessments) OTHER DUTIES AND RESPONSIBILITIES Individual will be expected to carry a small caseload and provide care coordination in addition to management and supervisory duties Participate in community committees, conferences, and events that advocate for older adults and affordable housing Assess and recommend new opportunities for introduction and integration into 2Life Communities Actively participate in 2Life task forces and committees   KNOWLEDGE, SKILLS & ABILITIES Master’s degree in Social Work or Mental Health Counseling, LICSW or LMHC licensure, and at least five years of post-master’s experience; or an equivalent combination of relevant education and experience preferred Diverse individuals or individuals who are bilingual a plus Progressive clinical, supervisory, and administrative experience working with vulnerable populations; preferably with experience with care coordination, for older adults  Able to travel to all 2Life campuses for meetings and training    SUPERVISORY RESPONSIBILITY Direct supervisory responsibilities for all Resident Service staff  Supervise social work interns and interns from other fields, if necessary

Asset Manager Regular Full Time Boston, MA, US Salary Range: $95,000.00 To $120,000.00 Annually BACKGROUND 2Life Communities provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission-driven organization with a vision whereby all older adults have the opportunity to  age in community  – to live a full life of connection and purpose in a dynamic and supportive environment. We continually evolve our support services to meet the needs of our diverse residents as they age. We offer case management, service coordination, and a wide array of wellness, cultural, and other activities. We partner with health care providers to identify innovative ways to support residents’ health and well-being, and we engage with the broader community through our Village Center program.    2Life owns and operates over 1,300 affordable rental units across six campuses in metropolitan Boston. With another 210 apartments under construction and more in planning, we expect to add 600-700 units over the next several years as we complete projects in active planning and construction. We continue to pursue other development opportunities. We anticipate continued growth in the size of our portfolio, the geography in which we operate, and the diversity of our residents in terms of race, ethnicity, income levels, and need for supportive services.    GENERAL SUMMARY The Asset Manager is responsible for overseeing the operational, financial, and regulatory performance of a portfolio of affordable housing properties. Working closely with property management, finance, facilities, and compliance teams, this role ensures properties operate efficiently, remain in compliance with all funding and regulatory requirements, and align with organizational goals. The Asset Manager analyzes financial performance, supports budgeting and cost management, leads annual property reviews, and provides clear, data driven insights to leadership and the board, while also advancing sustainability, risk mitigation, and continuous improvement across the portfolio.   ESSENTIAL JOB FUNCTIONS Collaboration and Continuous Improvement Work cross-functionally with Finance, Facilities, and Compliance to align site operations with organizational goals. Support training and capacity-building for site staff in budgeting, reporting, and performance monitoring. Participate in organizational initiatives aimed at improving operational system Operational and Financial Performance Partner with property management, finance, and accounting to set and monitor annual operating budgets. Review property financials monthly, analyzing variances and identifying trends or areas requiring intervention. Lead annual property performance reviews, documenting key takeaways and recommendations. Provide narrative and data-driven insights   Compliance and Contract Oversight Monitor HUD, MassHousing, and other subsidy contract terms, as well as rent increase opportunities. Ensure timely renewals, submissions, and responses to requests from funders or regulatory agencies. Cost Management and Risk Mitigation Identify and lead real estate tax abatement or exemption efforts to reduce expenses. Monitor and support utility rate management to ensure properties receive the most cost-effective energy pricing available. Evaluate capital reserve and risk exposures Coordinate property insurance claims Sustainability and Energy Management Use benchmarking systems to track and analyze energy and water consumption, identifying opportunities for reduction and savings. Address short-term utility or mechanical issues and develop long-term sustainability strategies. Identify and pursue sustainability grants or incentive programs. Ensure compliance with local environmental and sustainability reporting requirements (e.g., BERDO, City of Newton). Stay informed of emerging energy regulations and collaborate with Facilities on implementation strategies.   OTHER DUTIES AND RESPONSIBILITIES Prepare monthly board report/dashboard Create and maintain deal books for all properties PREPARATION, KNOWLEDGE, SKILLS & ABILITIES 3+ years of experience in affordable housing asset management, property management, real estate finance, or a related field. Working knowledge of LIHTC and affordable housing finance, including compliance and reporting requirements. Strong financial and analytical skills, including budget-to-actual analysis, cash flow review, and property-level KPIs. Demonstrated experience managing asset-level data, dashboards, or reporting systems with accuracy and consistency. Ability to maintain and interpret portfolio documentation, including financing structures, regulatory agreements, and compliance requirements. Proficiency in Excel and comfort working across financial and property management systems.

Maintenance Mechanic III Regular Full Time Boston, MA, US Salary Range: $28.00 To $36.06 Hourly Background 2Life Communities has been at the heart of positive change in the affordable senior housing ecosystem since 1965. We develop, manage, and advocate for high-quality, affordable housing and services that support aging in community, helping older adults and their families enjoy stability, dignity, and peace of mind. Our mission is to ensure that every older adult has the opportunity to live a full life of connection and purpose in a dynamic, supportive environment.  Position summary The Maintenance Mechanic III (MM III) will be responsible for the efficient operation, maintenance, security, and administration of the physical facilities and grounds, ensuring they are safe, clean, and attractive at all times. The MM III will serve as the maintenance team leader, assigning work to other maintenance staff and ensuring that work orders and turnovers are completed on time and in accordance with industry standards. The MM III will supervise, coach, and evaluate the other maintenance staff. The MM III will participate in maintenance activities, conduct periodic inspections of the physical plant, mechanical systems, and grounds, and maintain maintenance records in compliance with 2Life standards and government regulations. The MM III will purchase and control the maintenance inventory to minimize waste and prevent theft. The MM III will oversee facility security, including key control, security equipment maintenance, and parking lot use. The MM III will report on the status of the physical facilities to the Executive Director and make recommendations for resolving problems and providing improvements to the facility. ESSENTIAL JOB FUNCTIONS Supervise, coach, and evaluate the maintenance staff and contractors Comply with 2Life standards and HUD, Spectrum, and other regulatory agency standards Interact with residents in a sensitive manner and promptly report any concerns  Establish and maintain an inventory management system for all equipment, tools, and maintenance supplies Develop specifications for hiring contractors and participate in bid procurement  Prepare purchase orders for the Executive Director’s approval Assist the Executive Director in preparing the annual budget and controlling costs Perform or delegate mechanical tasks and repairs Establish and maintain preventive maintenance schedules Conduct routine and annual inspections of the entire property; maintain building systems and grounds Ensure that vacant units are prepared for re-rental Responsible for the monthly and annual pest control inspections and follow-up treatment Ensure that there is a staff person on-site 24/7, able to address emergencies Participate in snow removal activities, certifying that the walkways and lots are clear  Report any accident, injury, or safety concerns to the Director of Facilities/Executive Director and complete incident reports immediately Provide emergency and Back-up Mechanic coverage as assigned Maintain equipment in commercial kitchens in proper working order Work with on-site construction superintendents and/or 2Life construction project management to provide information and resolve any building operations/maintenance issues arising from construction activity Work with the 2Life Senior Manager of Safety and Security on Life Safety and Hazardous Communications programs and documentation   KNOWLEDGE, SKILLS & ABILITIES Minimum of three years of experience as a superintendent or supervisor in a residential building Knowledge of OSHA regulations Proficiency in computer software  HVAC certificate required Knowledge of elevators and high-rise building systems a must Working knowledge of high-efficiency boilers, heating plants, plumbing, heating, blacksmithing, and electrical systems Knowledge of Green Initiatives Experience with or ability to learn geothermal and  photovoltaic systems Ability to plan, create, and utilize organized task management and communication tools Ability to obtain Hoisting License, drive Bobcat, Ventrac LEED certification desirable   SUPERVISORY RESPONSIBILITY Supervises Maintenance Team Oversees the work of outside service technicians   WORKING CONDITIONS/PHYSICAL DEMANDS Ability to frequently lift and/or move objects weighing up to 50 pounds Ability to safely use hand and power tools While performing the duties of this job, the employee is regularly required to stand, walk, stoop, kneel, climb, etc Ability to work outdoors in winter conditions  Ability to work in an environment under construction (noise, dust, etc.)

Maintenance Custodian Regular Full Time Newton, MA, US Background 2Life Communities has been at the heart of positive change in the affordable senior housing ecosystem since 1965. We develop, manage, and advocate for high-quality, affordable housing and services that support aging in community, helping older adults and their families enjoy stability, dignity, and peace of mind. Our mission is to ensure that every older adult has the opportunity to live a full life of connection and purpose in a dynamic, supportive environment.  Position summary The Maintenance Custodian is responsible for maintaining the cleanliness, safety, and overall appearance of the building and surrounding grounds. This role ensures a well-kept, orderly environment that supports daily  operations and enhances the resident experience.   Work Schedule:  Flexibility:   Must be able to work a flexible schedule, including weekends. Overtime and coverage for additional shifts may be required; schedules are subject to change.  ESSENTIAL JOB FUNCTIONS Responsible for the general upkeep and cleanliness of the buildings. This includes but is not limited to mopping, vacuuming, shampooing, waxing, and buffing floors  Monitors & maintains cleanliness of exterior building and grounds.  Performs snow removal from walkways, steps, and parking lots as directed, salt and sand areas as instructed Responsible for performing all program and special function room set-ups as scheduled Performs basic maintenance functions under the guidance of the maintenance supervisor such as: installation of garbage disposals, patching and painting walls, changing locks, repair of maintenance equipment, monitoring and replacing light bulbs, air filters, smoke detector batteries Monitors and handles all building compacting machines and containers as needed Assists and performs, as assigned, routine annual apartment inspections (HUD/MHFA) as scheduled, with supervisor Assists with turnovers in the removal of all furniture and debris, in accordance with all 2Life policies and regulations, from all vacant apartments as needed, in preparation for further apartment turnover procedures Reports all unsafe practices observed to management to help ensure 2Life work practices are safe and in compliance with company standards May serve as Maintenance Monitor, accompanying external contractors to tenant’s units and observing their work there   KNOWLEDGE, SKILLS & ABILITIES Minimum 1-year work experience in a general labor or semi-skilled position in a multi-family or commercial property and be able to follow written and oral instructions Knowledge of basic skills in carpentry, electrical, plumbing, & painting Must be able to safely and frequently lift and move up to 50 pounds Must have good interpersonal skills, be sensitive to and comfortable working with the elderly, and be able to communicate effectively in English, written and spoken Must have a valid Massachusetts driver’s license Basic computer skills preferred.   WORKING CONDITIONS/PHYSICAL DEMANDS While performing the duties of this job, the emp

Kitchen Utility Regular Part Time Framingham, MA, US Background 2Life Communities has been at the heart of positive change in the affordable senior housing ecosystem since 1965. We develop, manage, and advocate for high-quality, affordable housing and services that support aging in community, helping older adults and their families enjoy stability, dignity, and peace of mind. Our mission is to ensure that every older adult has the opportunity to live a full life of connection and purpose in a dynamic, supportive environment.  Position Summary  As a Kitchen Utility, you'll play an essential role in keeping our kitchen running smoothly by maintaining a clean and organized workspace. Responsibilities include washing and sanitizing dishes, utensils, cookware, and    kitchen equipment, sorting and storing clean items, restocking supplies, and assisting with general kitchen cleanliness to ensure the dining area is always prepared for exceptional service. Part-Time Schedule: Saturday:   9:00 AM – 5:00 PM Sunday:   8:00 AM – 1:00 PM ESSENTIAL JOB FUNCTIONS Set up and maintain dishwashing station Keep the entire kitchen clean, free and clear of debris Remove all garbage from kitchen and dining room Sweep and mop floor daily, and more frequently if needed  Clean interior and exterior of refrigerators and freezers Receive and store deliveries; Rotate stock Assist in food preparation and meal packaging  Reheat and serve meals on weekends and holidays Set up and break down serving area and dining room    KNOWLEDGE, SKILLS & ABILITIES Maturity, reliability, and desire to grow Must be proficient in English Flexibility                                                                                                                       WORKING CONDITIONS/PHYSICAL DEMANDS Stand for up to 8 hours Lift items weighing between 10 to 50 pounds Constant bending and reaching as high as 8 feet, using step ladder if necessary Walk and deliver meals through heated hallways Handle equipment at temperatures as high as 500 degrees Handle temperatures as low as ten below zero Handle knives and other sharp objects appropriately and safely Withstand having your hands submerged in water for up to 5 hours a day