Generation Hope

Job Title:  Director of Communications Salary Range:  $110,000 - $140,000 Reports to:  Vice President of Advancement  Status : Full Time (40 hours/week)  Starting: February 2024 Deadline to Apply:  January 19, 2024 Location:   Washington DC Area About Generation Hope:  Generation Hope is a nonprofit organization with a mission to ensure all student parents have  the opportunities to succeed and experience economic mobility by engaging education and  policy partners to drive systemic change and providing direct support to teen parents in college  as well as their children through holistic, two-generation programming. To date, we have provided over $1 million in tuition assistance, supported almost 450 teen parents in college, celebrated more than 170 degrees earned through our program, and built relationships with 30+ two and four-year institutions nationwide. For more information, please visit www.generationhope.org . By joining our team, you will work for an organization named "one of the best nonprofits" by Spur Local. Not only do we live out and operationalize our values, we do the work to create a culture that truly supports every member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like  to contribute to and grow with, please consider joining our team. Position:  Generation Hope is seeking a Director of Communications to develop and lead our overarching communications strategy to enhance Generation Hope’s visibility nationally, regionally, and locally by effectively conveying our mission, programs, and impact to various stakeholders, including student parents, donors, partner organizations, policymakers, and the broader field of higher education. The Director will also drive efforts to enhance Generation Hope’s thought leadership profile through traditional earned media efforts and content development via our own channels. Working closely with the Communications Manager, Digital Marketing Specialist, Communications Coordinator, and our public relations firm, the Director will broaden awareness of Generation Hope’s impact, expertise, and family-centered approach; elevate the voice of Generation Hope and its senior leaders as subject matter experts; and ensure the voices of families are uplifted, honored, and heard. The ideal candidate is an exceptional communicator with a proven track record in large scale, national scope, mission-driven, and social impact environments. This role requires a strategic thinker, an excellent communicator, and a team player who can collaborate across departments to achieve organizational goals. RESPONSIBILITIES  Strategy & Evaluation Develop and implement an annual, multi-faceted communications strategy that builds and maintains a positive organizational brand and supports Generation Hope’s strategic goals and priorities Ensure consistent and compelling branding across all communication materials, including websites, video, organic and paid social media, print materials, collateral, slide decks, and press releases. Protect and enhance the organization's reputation through effective brand management. Create and deploy a guide for the organization that details consistent language and terms and work with the Race Equity Working Group to ensure that our language is inclusive and reflects our race equity commitment Monitor and analyze audience engagement both digitally and through conversion rates, using data to make informed decisions and to strengthen, improve, and evaluate communications strategies  Lead the assessment of current internal and external communications and media practices, systems, and processes and the design and execution of new practices, systems, and processes. Develop and track communications performance metrics on a quarterly basis.  Develop and manage an organizational crisis communications plan to ensure best practices in brand protection and management. Create and manage systems for ensuring consistent and on-brand communications across all direct-service sites  Evaluate the organization’s current website assets and needs and lead a website redevelopment project to guide the organization’s future online presence Storytelling  Ensure the Communications team is creating engaging and impactful content for various platforms and collaborate with other departments to gather content and success stories Work with PR firm to deploy consistent, timely, and strategic press and media relations efforts that are aligned with the annual communications plan and build long-term relationships with key press (emphasizing economic mobility, higher ed, family, student parents, early childhood, race equity, advocacy) In partnership with our public relations firm, develop press kits, timelines, and fact sheets for internal and external stakeholders Ensure the organization's website is up to date with fresh content, reflecting the latest initiatives and developments. Optimize website content for search engine visibility and user experience. Collaborate with the Development team to create compelling campaigns and donor communication materials, including the annual report, to convey the impact of donations and appreciate supporters Partner with the Programming team to amplify student parent voices and share strengths-based stories about their persistence and success through digital and print media and support recruitment efforts Support the Learning & Innovation team by developing and refining technical assistance and FamilyU materials for marketing and programmatic use Work with the Policy & Research team to respond quickly to legislative shifts that could impact student parents and families by assisting with drafting official statements, talking points, briefs, op-eds, etc., and by pursuing relevant media opportunities Collaborate with the Operations team to position Generation Hope as a nationally-celebrated workplace Play a key role in rolling out Generation Hope research and reports and lead efforts to disseminate findings, including through website downloads  With the Communications Manager and Communications Coordinator, review talking points, remarks, presentations, and other supporting material for Generation Hope CEO and staff, as needed Oversee processes to effectively capture programming and impact by engaging photographers, videographers, and other vendors, as necessary  Provide hands-on crisis communications support and counsel across Generation Hope, as needed Management Oversee the Communications team, directly supervising the Communications Manager and supporting their supervision of the Digital Marketing Specialist, the Communications Coordinator, and other team members as we continue to grow the team. Provide ongoing coaching and development and promote a culture of high performance, accountability, continuous improvement, and collaboration. Oversee the creation of timelines for all communications projects and establish accountability systems for the completion of major tasks Work closely with our Development team to ensure strong partnership with funders and supporters. Act as an effective steward of program-restricted resources by managing and monitoring the Communications budget. Serve as a member of Generation Hope’s Leadership Team. Other duties as assigned REQUIRED SKILLS AND KNOWLEDGE:  Personal qualities of integrity, credibility, and a commitment to Generation Hope’s mission Bachelor’s degree required, preferably in the field of communications, public relations, marketing, or other related areas; Master’s Degree preferred. Minimum 5 years relevant work experience in a mission-driven, social impact, non-profit, philanthropy, and/or communications field At least 2 years of management experience required  Proven experience with communications planning and execution on a local, regional, and national scale including messaging strategy; public affairs/public relations; brand consistency and development; reputation stewardship; content development; writing and editing; project management; presentation development; thought leadership; and budget management  A proficient understanding of the new and evolving media landscape Effective and adept at translating messages for different key audiences including media, local city government leaders, policymakers, and other thought leaders History of supporting and informing the design and development of content, executive and high-level communications, events, and convenings Experience with digital advertising and paid social media strategy is preferred Strong interpersonal skills to work collaboratively within Generation Hope as well as with external stakeholders  Excellent written and verbal communication skills, ability to create high-quality deliverables for wide-scale use with accuracy, and comfort engaging large and small audiences both in-person and virtually Ability to think creatively, initiate and manage projects, and follow through on plans Evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment  Exceptionally detail-oriented, organized, and deadline-driven  Creative and collaborative problem-solver; comfortable working through ambiguity to define priorities  Proficiency in MS Office Suite and Google Suite Workspace required Proficiency in design software (Canva, InDesign, etc.) is preferred  Proficiency with digital communications tools and web design systems (Squarespace, MailChimp, etc.) is preferred Personal and professional commitment to understanding and dismantling systemic and institutional racism TRAVEL  This position requires travel, approximately 20% of the time, in and out of the DC Metro area. Must be able to travel via plane, train, or car.    CANDIDATES MUST RESIDE IN WASHINGTON, D.C., VIRGINIA, OR MARYLAND BEFORE THE EMPLOYMENT START DATE. Generation Hope has a hybrid remote and in-office work model. Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information on benefits can be found at generationhope.org/careers. As a safeguard to the health of our employees, participants, and community, all new hires must be fully vaccinated against COVID-19 by the employment start date. Our full vaccination policy is available here . To apply, please complete the online application . If this link does not work, you can access the application at this URL: https://Generation_Hope.formstack.com/forms/apply_now . No calls, please. Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.

Job Title: Finance Coordinator (Accounts Receivable) Reports to: Director of Finance Job Status: Full time (40 hours/week) Salary: $55,000 - $65,000 Application Deadline: December 15, 2023 Starting: January 2024 Location: Washington, DC area About Generation Hope:  Generation Hope is a nonprofit organization with a mission to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college as well as their children through holistic, two-generation programming. To date, we have provided over $1 million in tuition assistance, supported over 330 teen parents in college, celebrated more than 140 degrees earned through our program, and built relationships with more than 30 two and four-year institutions across the country. For more information, please visit www.generationhope.org.  By joining our team, you will be working for an organization named "one of the best nonprofits" by the Catalogue for Philanthropy. Not only do we live out and operationalize our values, we have done the work to create a culture that truly supports every member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all of its forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like to contribute to and grow with, please consider joining our team. Position: The Finance Coordinator is a full-time position, working directly with the Director of Finance to support accurate financial documentation and processing for the organization. The Finance Coordinator is responsible for assisting in the implementation of fiscal operations and conducting bookkeeping functions, allowing Generation Hope to best serve families nationwide. Responsibilities: Preliminary review of bank account’s revenue and balance sheet  Working with the Development Team to ensure thank you notes for donors and funders are accurate and are sent in a timely manner Maintaining files and documentation thoroughly and accurately in accordance with Generation Hope’s policies and accepted accounting practices Compiling compliance-related documents and receipts for grant reports Leading the creation and execution of contracts with technical assistance clients and invoicing clients for timely payment Assisting with bookkeeping tasks, data entry, tracking grant funds, and monthly departmental budget reports for the Leadership Team  Researching and resolving outstanding donation and pledge payments  Assisting with implementing new policies and procedure to streamline accounts receivable, including reviewing and analyzing expenses to ensure efficiencies Assisting with the monthly close and reconciliation process , the annual audit, and annual budgeting processes Other duties as assigned To be successful in the position, you must be able to:  Keep all stakeholder information confidential Work in a fast-paced environment Innovate and be creative, having the ability to generate solutions that will streamline work Serve as an accountability partner for staff and a thought partner for the Director of Finance To qualify for this position, you should have:  Personal qualities of honesty, credibility, and dedication to the mission and values of Generation Hope An Associate’s degree in nonprofit management, finance management, finance, and or business administration or a similar degree program, or a combination of training and experience  At least two (2) years of bookkeeping experience with technical proficiency in standard accounts receivable procedures, account reconciliation, and analysis At least two (2) years of hands-on experience utilizing QuickBooks software, Zoho Books, or similar financial-management software Proficient computer skills and in-depth knowledge of relevant software such as Microsoft Suite, Google Workspace, CRMs, etc. Strong math skills Knowledge of standard office administrative practices and procedures, organization and problem-solving skills, which support and enable sound decision making Personal and professional commitment to understanding and dismantling systemic and institutional racism CANDIDATES MUST RESIDE IN WASHINGTON, D.C., VIRGINIA, OR MARYLAND BEFORE THE EMPLOYMENT START DATE. Generation Hope has a hybrid remote and in-office work model. Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information on benefits can be found at generationhope.org/careers. As a safeguard to the health of our employees, participants, and community, all new hires must be fully vaccinated against COVID-19 by the employment start date. Our full vaccination policy is available here . To apply, please complete the online application here: https://Generation_Hope.formstack.com/forms/apply_now . Please do not call. Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.

Job Title: Finance Coordinator (Accounts Payable) Reports to: Director of Finance Job Status: Full time (40 hours/week) Salary: $55,000 - $65,000 Application Deadline:   December 15, 2023 Starting: January 2024 Location:   Washington, DC area About Generation Hope:  Generation Hope is a nonprofit organization with a mission to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college as well as their children through holistic, two-generation programming. To date, we have provided over $1 million in tuition assistance, supported over 330 teen parents in college, celebrated more than 140 degrees earned through our program, and built relationships with more than 30 two and four-year institutions across the country. For more information, please visit www.generationhope.org.  By joining our team, you will be working for an organization named "one of the best nonprofits" by the Catalogue for Philanthropy. Not only do we live out and operationalize our values, we have done the work to create a culture that truly supports every member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all of its forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like to contribute to and grow with, please consider joining our team. Position: The Finance Coordinator is a full-time position, working directly with the Director of Finance to support accurate financial documentation and processing for the organization. The Finance Coordinator is responsible for assisting in the implementation of fiscal operations and conducting bookkeeping functions, allowing Generation Hope to best serve families nationwide. Responsibilities: Weekly and monthly processing of accounts payable and payroll Preliminary review of bank account and balance sheet reconciliation  Assisting in grant-related functions, including budgets vs actual analysis, and grant closeout functions as required by grantors Assisting in the allocation of expenses to funds and projects and employee’s credit card purchases via Divvy Supporting colleagues in setting up, documenting, and managing processes in relation to Accounts Payable Processing and recording accounts payable transactions and ensuring that all invoices and staff reimbursements are paid accurately and in accordance with Finance policies and procedures; processing weekly vendor payments Processing timely and accurate vendor invoices, per diem requests, credit card invoices, expense reports, and check request for payment with proper supporting documentation Ensuring invoices are entered on to the accounting system accurately and with relevant coding and respond to any vendor inquiries Updating vendor information in our CRM, Little Green Light Assisting with 1099 maintenance  Auditing and processing credit card bills prior to due dates to avoid late payment penalties Assisting with bookkeeping tasks, data entry, tracking grant funds, and monthly departmental budget reports for the Leadership Team  Assisting with implementing new policies and procedure to streamline accounts payable, including reviewing and analyzing expenses to ensure efficiencies Assisting with the monthly close and reconciliation process , the annual audit, and annual budgeting processes Other duties as assigned To be successful in the position, you must be able to:  Keep all stakeholder information confidential Work in a fast-paced environment Innovate and be creative, having the ability to generate solutions that will streamline work Serve as an accountability partner for staff and a thought partner for the Director of Finance Use analytical skills to assess possible resolutions to increase efficiency To qualify for this position, you should have:  Personal qualities of honesty, credibility and dedication to the mission and values of Generation Hope An Associate’s degree in nonprofit management, finance management, finance and/or business administration or a similar degree program, or a combination of training and experience  At least two (2) years of bookkeeping experience with technical proficiency in standard accounts payable procedures, account reconciliation, and analysis At least two (2) years of hands-on experience utilizing QuickBooks software, Zoho Books, or similar financial-management software Proficient computer skills and in-depth knowledge of relevant software such as Microsoft Suite, Google Workspace, CRMs, Divvy, etc. Strong math skills Knowledge of standard office administrative practices and procedures, organization and problem-solving skills, which support and enable sound decision making Personal and professional commitment to understanding and dismantling systemic and institutional racism CANDIDATES MUST RESIDE IN WASHINGTON, D.C., VIRGINIA, OR MARYLAND BEFORE THE EMPLOYMENT START DATE. Generation Hope has a hybrid remote and in-office work model. Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information on benefits can be found at generationhope.org/careers. As a safeguard to the health of our employees, participants, and community, all new hires must be fully vaccinated against COVID-19 by the employment start date. Our full vaccination policy is available here . To apply, please complete the online application here: https://Generation_Hope.formstack.com/forms/apply_now . Please do not call. Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.

Job Title:   Events Manager  Salary Range:  $70,000 - $80,000 Reports to:   Director of Development Starting:  February 2024 Status :  Full Time (40 hours/week) Deadline to Apply:   January 19, 2024 Location: Washington, DC area About Generation Hope:  Generation Hope is a nonprofit organization with a mission to ensure all student parents have  the opportunities to succeed and experience economic mobility by engaging education and  policy partners to drive systemic change and providing direct support to teen parents in college  as well as their children through holistic, two-generation programming. To date, we have  provided over $1.2 million in tuition assistance, supported almost 450 teen parents in college, celebrated more than 170 degrees earned through our program, and built relationships with 30+ two and four-year institutions nationwide. For more information, please visit www.generationhope.org . By joining our team, you will work for an organization named "one of the best nonprofits" by Spur Local. Not only do we live out and operationalize our values, we do the work to create a culture that truly supports every member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like  to contribute to and grow with, please consider joining our team. Position:   Generation Hope seeks an experienced, knowledgeable, and driven Events Manager. The Events Manager will be responsible for creating and executing an in-person and virtual events strategy that creates a consistent and values-aligned experience for Generation Hope staff, program participants, and externally facing audiences that include our donors and supporters. The position will lead and manage the organization’s annual events calendar and lead or advise on all key events to include: board meetings, staff training events, and all fundraising events (both donor-driven and hosted by Generation Hope). A cross-organizational role, the Events Manager will coordinate with team members from all departments as well as external consultants and vendors to facilitate the execution of successful events that provide an organized, professional, and purpose-driven experience for GH Leadership, center families, and create a stellar attendee experience. The Events Manager will be a key member of our Development & Communications team and play a crucial role within Generation Hope’s rapidly growing full staff of more than 40 professionals who care deeply about racial justice and who are bold, strategic, and committed to achieving progress toward our mission every year.   Responsibilities: Develop Generation Hope’s events strategy and philosophy, ensuring that all events are aligned with the priorities outlined in our Strategic Plan and executed with a race equity lens that prioritizes and centers the voice of our student parents and their families Direct the planning, management, and execution of all major events and advise Generation Hope staff and internal teams to support smaller programmatic events Create and maintain templates, best practices, and other tools to ensure consistent event experiences across all Generation Hope departments and sites Develop, manage, and promote an organization-wide events calendar Collaborate and build relationships with staff members across the organization to develop events that bring Generation Hope’s brand and messaging to life  Work with the Development & Communications team to ensure that all fundraising event sponsors receive sponsorship benefits and amenities Collaborate with the Development & Communications team to ensure accurate and consistent event messaging as part of Generation Hope’s overall marketing and communication strategy, including print collateral, email campaigns, social media, etc. Collaborate with the Operations team to ensure new suppliers and vendors are documented in Generation Hope's accounting systems and payments are in compliance with Generation Hope's Financial Policies and Procedures Prioritize and track the progress of all event contracts and serve as the main point of contact for vendors Evaluate and analyze event data and provide insights for future event success, including post-event analysis, debriefs, and wrap-up reports, to ensure promotion efforts and brand experiences are optimized and align with Generation Hope’s strategic objectives Support team members in adapting event strategies to local markets Effectively manage major event budgets and make annual budget recommendations to the Director of Development for fiscal year budget creation Lead and coordinate the creation of run-of-show documents, event scripts, and talking points for speakers Collaborate with the Development & Communications team to ensure the Events page on Generation Hope’s website is regularly updated and accurate Skills and Qualifications: Personal qualities of integrity, flexibility, dependability, strong work ethic, and a commitment to Generation Hope’s mission Bachelor’s degree or equivalent experience Project management experience  3+ years of experience in successfully executing large events (i.e. 200+ attendees) for various audiences Experience in successfully planning events for nonprofit fundraising is a plus Excellent written and oral communication skills with the ability to convey complex concepts and strategies, orally and in writing Ability to effectively manage vendors in designing brand-compliant materials Ability to design and execute events that demonstrate extraordinary attention to detail, an in-depth understanding of how to tailor each event to very specific audiences, and a passion and plan to achieve event outcomes Experience with Google Suite, CRM systems, Canva or other design software, PowerPoint/multimedia presentation, and project management software preferred Ability to work independently, with strong prioritizing and decision-making skills  Ability to adapt and respond to internal and external shifts that result in  short deadlines and quick project turnarounds Flexibility to travel nationally (20%) Personal and professional commitment to understanding and dismantling systemic and institutional racism CANDIDATES MUST RESIDE IN WASHINGTON, D.C., VIRGINIA, OR MARYLAND BEFORE THE EMPLOYMENT START DATE.  Generation Hope has a hybrid remote and in-office work model.   Generation Hope provides full benefits, including 403(b), health, dental, and paid time off.                  More information on benefits can be found at generationhope.org/careers .  As a safeguard to the health of our employees, participants, and community, all new hires must be fully vaccinated against COVID-19  by the employment start date. Our full vaccination policy is available here .  To apply, please complete the online application . If this link does not work, you can access the application at this URL: https://Generation_Hope.formstack.com/forms/apply_now . No calls, please. Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.

Job Title: Director of Human Resources & Administration  Reports to: Chief Operating Officer Job Status : Full Time (40 hours/week) Salary Range:  $110,000 - $140,000 Application Deadline :  January 12, 2024 Starting: February 2024 Location : Washington, DC area About Generation Hope:  Generation Hope is a nonprofit organization with a mission to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college as well as their children through holistic, two-generation programming. To date, we have provided over $1.2 million in tuition assistance, supported almost 450 teen parents in college, celebrated more than 170 degrees earned through our program, and built relationships with 30+ two and four-year institutions nationwide. For more information, please visit www.generationhope.org . By joining our team, you will work for an organization named "one of the best nonprofits" by Spur Local. Not only do we live out and operationalize our values, we do the work to create a culture that truly supports every member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like  to contribute to and grow with, please consider joining our team. Position:  Generation Hope seeks a Director of Human Resources & Administration who will serve as the head of Human Resources and a key member of the Leadership Team. They will be  responsible for establishing and leading initiatives, systems, and best practices to recruit, develop, and retain a diverse and high-performing workforce with the goal of encouraging innovation, learning, and cross-cultural collaboration. The Director will also define the processes and implement the infrastructure/systems needed to support Generation Hope’s strategic objectives. In addition to being a strategic thought partner to the Chief Executive Officer (CEO) and Chief Operating Officer (COO), the Director of Human Resources & Administration will be involved in a range of strategic planning and internal initiatives as a member of the Leadership Team and will manage a team of administrative professionals who will plan and coordinate across the organization .  Job Description: Candidate Recruitment, Hiring, and On-Boarding   Develop and implement targeted recruitment strategies to ensure a robust and diverse applicant pool for all openings.   Oversee the hiring process to ensure that scheduling interviews, communicating with candidates, and following up with candidates is implemented efficiently and with professionalism. Provide onboarding services and orientation to all new staff members and ensure department and program-level orientations are standardized and compelling. Professional Development and Performance Management   Train, coach, and support managers to navigate evaluation, training, promotion, discipline, termination, and other HR issues.   Collaborate with managers to update job descriptions across the agency and implement a system for regular review and revision of descriptions.   Design and implement an enhanced performance management system for employee evaluation.   Develop internal staff trainings and identify relevant available external trainings.  Benefits/Payroll Administration   Research, implement, and maintain salary scales to standardize salary ranges across the organization and relative to peer organizations.   Negotiate benefits plan renewals to balance quality coverage with expenses for the organization and employees.   Administer all payroll and benefits-related responsibilities and monitor relevant reports to ensure accuracy.   Serve as the staff lead for all 403(b) administration responsibilities (in coordination with our third-party administrator). Create a comprehensive benefits package for prospective employees and connect existing staff with educational opportunities on current benefits. General HR Administration and Systems   Understand, interpret, and share relevant laws related to personnel management and ensure all HR processes and actions comply with these laws.   Manage all HRIS systems, to include BambooHR.  Review current HR systems, exploring and ultimately implementing new systems based on organizational needs.  Office Administration  Ensure the Administrative Coordinator is working closely with all third-party vendors, to include the IT helpdesk, technology maintenance, and security system providers.  Support the planning and budgeting process for IT purchases and upgrades.   Develop and maintain DC office security protocols. Work with the Assistant Director of Growth & Strategy to ensure efficient and secure office procedures are in place at all Generation Hope sites. Organizational Leadership Manage the Administrative Coordinator and additionally hired team members including a DEI professional, holding team members accountable for stellar performance and upholding Generation Hope's values. Create systems for regularly gauging the morale of the Administrative team and plan regular activities, including an annual retreat, that keep the team uplifted. Hold weekly coaching/check-in meetings with direct reports, and develop and implement a system to evaluate the skills, experience, and professional development needs of the Administrative staff. QUALIFICATIONS:   Personal qualities of integrity, credibility, and a commitment to Generation Hope’s mission Bachelor’s degree required, master’s degree preferred, in a related field such as Human Resources or Organizational Psychology.   Minimum 7-10 years of HR Business Partner/Generalist experience across a range of competencies.  At least five years of supervisory experience.  Demonstrated experience leading HR department(s) through strategic and transactional change. Experience with employee relations.  Ability to meet deadlines. Demonstrated initiative in determining new or modifying existing HR policies and procedures and effectively communicating them to staff and Board members.   Demonstrated organizational leadership and decision-making capability collaboratively at a senior management level.      Ability to communicate to staff and Board members the short and long-term impact, specific and strategic, of HR policy and procedures.     Ability to manage budgets and experience working closely with the COO to achieve team financial goals.  Excellent verbal and organizational written communication skills, including editing skills with meticulous attention to detail.   Ability to achieve goals and align interests through cooperation and collaboration with other groups and cross-functional teams, even where no direct reporting relationship exists.   Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters.   Experience with Monday.com, ADP, BambooHR, and Google products, including Google Sheets, Word, Slides (or Powerpoint), a plus  Personal and professional commitment to understanding and dismantling systemic racism  CANDIDATES MUST RESIDE IN THE WASHINGTON, DC AREA BEFORE THE EMPLOYMENT START DATE.   Applicants must meet the minimum requirements in terms of qualifications. An equivalent combination of education and experience will be considered in lieu of educational requirements.  Generation Hope has a hybrid remote and in-office work model. Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information on benefits can be found at generationhope.org/careers. To safeguard the health of our employees, participants, and community, all new hires must be fully vaccinated against COVID-19 by the employment start date. Our full vaccination policy is available here . To apply, please complete the online application . If this link does not work, you can access the application at this URL: https://Generation_Hope.formstack.com/forms/apply_now . No calls, please. Generation Hope is an equal-opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability. 

Job Title: Operations Coordinator Reports to: Director of New Orleans Programming  Job Status: Full time (40 hours/week) Salary:   $40,000 - $45,000 Application Deadline: December 19, 2023 Starting: January 2024 Location:   New Orleans, LA About Generation Hope:  Generation Hope is a nonprofit organization with a mission to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college as well as their children through holistic, two-generation programming. To date we have provided over $1 million in tuition assistance, supported over 330 teen parents in college, celebrated more than 140 degrees earned through our program, and built relationships with 30+ two and four-year institutions across the country. For more information, please visit www.generationhope.org.  By joining our team, you will be working for an organization named "one of the best nonprofits" by the Catalogue for Philanthropy.  Not only do we live out and operationalize our values, we have done the work to create a culture that truly supports every member of our staff.  The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated.  We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all of its forms, including thought, professional and lived experiences, race, gender - even taste in music.  If this sounds like a mission and work environment you would like to contribute to and grow with, please consider joining our team. Position: The Operations Coordinator is a full-time position, working directly with the Director of New Orleans Programming to enhance Generation Hope’s internal and external effectiveness in the New Orleans area.  The Operations Coordinator serves as a point of contact for the organization in the New Orleans area and is responsible for providing outstanding customer service, being an enthusiastic professional, and building relationships with stakeholders. This position collaborates with the home office Operations, Finance, and Development teams to support day-to-day activities and support donor management systems and tasks as they relate to the New Orleans office.  Responsibilities: Operations Implement and maintain New Orleans office operations and procedures, handling correspondences, designing and adhering to document management and filing systems, reviewing supply requests, and performing clerical functions to improve office efficiencies  Make recommendations that increase efficiency, maximize operational budget and nurture team culture Greet visitors by welcoming and directing them appropriately, including answering incoming calls, relaying messages, and fielding general inquiries  Provide logistical support for large meetings taking place in and out of the New Orleans office Check the mail regularly and ensure staff receive relevant mail  Manage New Orleans Programming calendar and communicate any scheduling changes to relevant staff Procure and maintain printers and other office equipment, including working with vendors and suppliers and assisting staff with use and troubleshooting of equipment Manage local facility needs, ensuring all spaces are appropriately cleaned, maintained and stocked, ordering necessary tools, equipment, and supplies, and managing the inventory system Research any needed equipment and software and makes recommendations to the Director of New Orleans Programming Serve as the liaison with outside vendors/service providers related to operations needs, such as subscription-based services, office space, and IT firm Monitor and keep the organization’s New Orleans area memberships current (i.e. Chamber of Commerce, etc.) Train new staff on the CRM and work with the home office Operations team to maintain an internal usage guide to assist staff with how to use the database on an ongoing basis Work with the Director of New Orleans Programming to plan and support site-specific  events (i.e., team retreats, team morale activities, etc.) In partnership with the Director of New Orleans Programming and the home office Operations team, support staff onboarding  Support the Director of New Orleans Programming with the Local Advisory Board including meeting scheduling and planning, preparation of meeting materials, and ongoing local board support Serve as thought partner to the Director of New Orleans Programming and other New Orleans staff regarding improving the experience for staff, families and stakeholders Development/Communications Provide regular content (i.e. photos and anecdotes)  to the home office Communications team to assist in telling the story of Generation Hope’s work in New Orleans Partner in creating documents, presentations, and other materials involving administrative work in tandem with the home office Development team (i.e. preparing for meetings with local donors) Assist with compiling compliance-related documents and receipts for New Orleans related grant proposals and reports Bookkeeping and Finance Administration  Partner with the home office Finance team to manage all local accounting activities (e.g. deposits, check requests) and serve as local point of contact for questions regarding accounting processes and procedures Manage the tuition check process for all New Orleans Scholars, including making and tracking any necessary refund requests Works with the home office Finance team to monitor New Orleans related financial pledges in the donor database  Programming Support the execution of Scholar Program events by assisting with venue and vendor research, recruiting volunteers, ordering supplies, assisting with set-up, etc. Manage all in-kind donations for the New Orleans site, including executing the Fall and Spring Wishlist and Holiday gift campaign, w orking with in-kind donors to coordinate acceptance and drop-off of items, and ensuring that in-kind donation forms are completed accurately and in a timely manner Assist in recruiting volunteers to support New Orleans programming Support the Director of Programming in tracking Scholar and mentor applications and required paperwork and scheduling interviews Other duties as assigned To qualify for this position, you should have:  Personal qualities of honesty, credibility, and dedication to the mission and values of Generation Hope An Associate’s degree in nonprofit management, finance management, finance, and or business administration or a similar degree program or a combination of training and experience  Minimum 4 years of operational and office management experience, preferably in a nonprofit organization Experience managing Quickbooks Online or similar financial management software is a plus Proficient computer skills and in-depth knowledge of relevant software such as Microsoft Suite, Google Workspace, CRM’s, etc. required Knowledge of standard office administrative practices and procedures, organization and problem-solving skills, which support and enable sound decision making To be successful in the position, you must be able to:  Work in a fast pace environment, a multi-tasker with the ability to wear many hats Innovate and be creative, having the ability to generate solutions that will streamline work Set up, prep, and organize in-person and virtual meetings, such as Zoom, Google Meet, etc. Demonstrate comfort using a business email system, such as Gmail Build relationships with various personalities while continuing to enforce policies  Prioritize, negotiate, and work with various internal and external stakeholders. Serve as an accountability partner for staff and a thought  partner for the Director of New Orleans Programming  Willing to travel if needed (no more than 10% travel outside of the New Orleans area) Personal and professional commitment to understanding and dismantling systemic and institutional racism CANDIDATES MUST RESIDE IN GREATER NEW ORLEANS BEFORE THE EMPLOYMENT START DATE. Generation Hope has a hybrid remote and in-office work model. Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information on benefits can be found at generationhope.org/careers. As a safeguard to the health of our employees, participants, and community, all new hires must be fully vaccinated against COVID-19 by the employment start date. Our full vaccination policy is available here . To apply, please complete the online application here: https://Generation_Hope.formstack.com/forms/apply_now . Please do not call. Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.

Generation Hope Recruitment Intern Job Title: Recruitment Intern Reports to: Scholar Recruitment Coordinator Preferred Dates: January 16, 2024 - May 3, 2024 Time Commitment: 20 hours a week (weekend availability as needed)  About Generation Hope:   Generation Hope is a nonprofit organization with a mission to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college as well as their children through holistic, two-generation programming. To date we have provided over $1 million in tuition assistance, supported over 330 teen parents in college, celebrated more than 170 degrees earned through our program, and built relationships with 30+ two and four-year institutions across the country. For more information, please visit www.generationhope.org.  Position: The Recruitment Intern is responsible for the development, coordination, implementation, and occasional evaluation of recruitment strategies based on the targets set by the organization and program team. The Recruitment Intern partners with the recruitment team and provides support on day-to-day tasks and longer term projects, and will work with the Recruitment Team to develop outreach and networking skills. The Recruitment Intern will also have the opportunity to design and implement a project of their choosing—this could range from developing a plan for long-term recruitment strategies to thinking about how to create deep and meaningful partnerships, etc.  Candidates are expected to participate in this internship at least 20 hours per week for at least 15 weeks.  Candidates who can volunteer additional time are preferable.  You will receive an incentive of $1,000 for your participation in the internship program. This incentive is intended to support the costs you may incur during your internship at Generation Hope, such as childcare. Internships begin on January 16th and run through May 3rd, with some flexibility on starting and ending dates. The internship will be largely remote with some in-person meetings and events. Responsibilities: - Oversee logistical details related to recruitment - Assist with collecting and maintaining Scholar/Sponsor records - Assist with marketing and communicating the Generation Hope Scholar Program to the community through various outreach channels - Track recruitment progress and prepare reports as necessary - Provide support for outreach events and campaigns - Attend all weekly staff meetings and evening meetings where appropriate. - Assist with developing and implementing creative recruitment strategies - Assist with research on best practices for recruitment, most effective outreach channels, etc. - Attend recruitment events (career fairs, community meetings, networking events) to support recruitment efforts throughout the DMV - Other duties as requested.  Qualifications - High School Diploma required. Preference will be given to candidates with some college experience, particularly those studying Public Administration, Family Studies, Social Work, Health and Human Services, or a related field. - Knowledge of Microsoft Office Programs. - Strong writing skills. - Most importantly, the ideal candidate needs to be self-directed and able to carry through projects with little oversight and in a fully remote environment. To apply*, please complete the online application at https://generation_hope.formstack.com/forms/internship_application .  *Please do not call. As a safeguard to the health of our community, all interns must be fully vaccinated against COVID-19 by their start date. Our full vaccination policy is available here . Please email hiring@generationhope.org with any questions about this policy or medical/religious exemptions. Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.