University of Illinois Chicago
Hiring Department : Extended Campus
Location : Chicago, IL USA
Requisition ID : 1042432
Posting Close Date : September 14, 2026
Salary: The budgeted salary range for the position is $65,000 to $70,000
About the University of Illinois Chicago
UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.
This position is intended to be eligible for benefits . This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.
Position Summary
This position recruits prospective students to maintain a targeted and consistent volume of qualified candidates for the online undergraduate and graduate programs, which operate as fully online cost recovery programs for adult learners. Acts as the primary point of contact for prospective online students and pursues generated leads to ensure the fullest response to student interest in UIC Extended Campus (UIC EC) programs and the best return on marketing efforts. Also represents the University's interest during high profile events and to a wide range of constituents (e.g. state legislators, community leaders and organizations, parents and students) and venues (e.g. college fairs and programs, local, state and national conferences and events). Duties & Responsibilities
Recruitment and Outreach
Establish and maintain relationships with students, community colleges, and partner organizations to provide advice and counsel on the recruitment and admissions processes and program admission requirements to meet enrollment targets.
Identify and participate in local, statewide events, transfer fairs, community organizations, site visits, "virtual and inperson site visits" etc. to recruit students into program.
Assess and interpret student data, event outcomes, recruitment trends, market area trends and report findings to senior leadership.
Work with marketing team to pursue leads generated through targeted marketing efforts and report back on trends.
Meet and record daily, weekly, monthly and annual call and outreach goals.
Field questions and respond to inquiries from prospective students through various mediums (e.g. individual appointments, telephone, email, text and chat, and social networking). Serve as the primary contact for prospective student questions or concerns.
Use Customer Relationship Management technology to maintain contact with prospective students and document feedback to inform future marketing
Admissions
Work with college admissions staff to review prospective students’ application materials and credentials and makes admissions recommendations to the Office of Admissions and Records.
Conduct transcript evaluation and counsel students on questions relative to program content, admissions requirements, costs, financial aid availability and college policies on admissions requirements, procedures, credit/course transferability, acceptance of CLEP tests, etc. Determine if students qualify and identify pre-requisites needed to enter program.
Represent exceptional admissions cases at college admissions committee meetings advocating for or against admission depending upon the circumstances of the case.
Provide one on one assistance and advocacy to students who are working professionals and benefit from a service center approach to the admissions process.
Work with graduate students to obtain reference letters and other sources of application into the program. Process admissions of graduate students upon acceptance of the college/academic unit.
Perform other related duties and participate in special projects as assigned.
Minimum Qualifications
Bachelor degree in marketing, communications, education or related field.
At least three years of student recruiting or sales experience with a demonstrated track record of meeting performance goals.
Proven record of working with enrollment management concepts.
Preferred Qualifications
The preferred candidate will have experience on results-oriented enrollment management team.
Experience working with customer relationship management (CRM) systems.
Excellent verbal and written communication skills and engaging demeanor and highly customer-centric orientation.
Thorough knowledge of UIC online degree and non-degree programs.
Ability to understand and accurately represent University policy as relates to UIC Online programs and student enrollment.
Ability to accurately and efficiently handle multiple tasks.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. Request an Accommodation
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Hiring Department : Extended Campus
Location : Chicago, IL USA
Requisition ID : 1042432
Posting Close Date : September 14, 2026
Salary: The budgeted salary range for the position is $65,000 to $70,000
About the University of Illinois Chicago
UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.
This position is intended to be eligible for benefits . This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.
Position Summary
This position recruits prospective students to maintain a targeted and consistent volume of qualified candidates for the online undergraduate and graduate programs, which operate as fully online cost recovery programs for adult learners. Acts as the primary point of contact for prospective online students and pursues generated leads to ensure the fullest response to student interest in UIC Extended Campus (UIC EC) programs and the best return on marketing efforts. Also represents the University's interest during high profile events and to a wide range of constituents (e.g. state legislators, community leaders and organizations, parents and students) and venues (e.g. college fairs and programs, local, state and national conferences and events). Duties & Responsibilities
Recruitment and Outreach
Establish and maintain relationships with students, community colleges, and partner organizations to provide advice and counsel on the recruitment and admissions processes and program admission requirements to meet enrollment targets.
Identify and participate in local, statewide events, transfer fairs, community organizations, site visits, "virtual and inperson site visits" etc. to recruit students into program.
Assess and interpret student data, event outcomes, recruitment trends, market area trends and report findings to senior leadership.
Work with marketing team to pursue leads generated through targeted marketing efforts and report back on trends.
Meet and record daily, weekly, monthly and annual call and outreach goals.
Field questions and respond to inquiries from prospective students through various mediums (e.g. individual appointments, telephone, email, text and chat, and social networking). Serve as the primary contact for prospective student questions or concerns.
Use Customer Relationship Management technology to maintain contact with prospective students and document feedback to inform future marketing
Admissions
Work with college admissions staff to review prospective students’ application materials and credentials and makes admissions recommendations to the Office of Admissions and Records.
Conduct transcript evaluation and counsel students on questions relative to program content, admissions requirements, costs, financial aid availability and college policies on admissions requirements, procedures, credit/course transferability, acceptance of CLEP tests, etc. Determine if students qualify and identify pre-requisites needed to enter program.
Represent exceptional admissions cases at college admissions committee meetings advocating for or against admission depending upon the circumstances of the case.
Provide one on one assistance and advocacy to students who are working professionals and benefit from a service center approach to the admissions process.
Work with graduate students to obtain reference letters and other sources of application into the program. Process admissions of graduate students upon acceptance of the college/academic unit.
Perform other related duties and participate in special projects as assigned.
Minimum Qualifications
Bachelor degree in marketing, communications, education or related field.
At least three years of student recruiting or sales experience with a demonstrated track record of meeting performance goals.
Proven record of working with enrollment management concepts.
Preferred Qualifications
The preferred candidate will have experience on results-oriented enrollment management team.
Experience working with customer relationship management (CRM) systems.
Excellent verbal and written communication skills and engaging demeanor and highly customer-centric orientation.
Thorough knowledge of UIC online degree and non-degree programs.
Ability to understand and accurately represent University policy as relates to UIC Online programs and student enrollment.
Ability to accurately and efficiently handle multiple tasks.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. Request an Accommodation
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
University of Illinois Chicago
Hiring Department : Academic Center for Excellence
Location : Chicago, IL USA
Requisition ID : 1042372
Posting Close Date : August 13, 2026
Salary: The budgeted salary range for this position is $64,000 to $64,369.50.
About the University of Illinois Chicago
UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.
This position is intended to be eligible for benefits . This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.
Position Summary The Visiting Transition Coach supports the Flames Leadership Network (FLN), a nationally recognized first-year student success program housed within the Academic Center for Excellence. The coach provides proactive, individualized coaching to an assigned cohort of approximately 125 enrolled first-year students, supporting their academic success, socio-emotional wellbeing, and sense of belonging at UIC. Core responsibilities include transition coaching, academic plan development, workshop facilitation, program outreach and engagement, and referrals to university support services and campus partners. The coach also contributes to program-level initiatives and plays an active role in the broader operation and continuous improvement of the FLN program. Particular emphasis is placed on supporting first-generation and Pell-eligible students in successfully navigating the academic, social, and institutional landscapes of university life as a foundation for long-term retention and degree completion. Duties & Responsibilities
Provide individualized transition coaching and academic support to an assigned cohort of first-year students, including development of academic plans, goal setting, referrals to campus resources and support services, and attention to students' socio-emotional wellbeing and sense of belonging.
Conduct proactive outreach and follow-up with students to monitor academic progress, address barriers to persistence, and respond to academic and attendance concerns.
Support pre-enrollment and transition activities for incoming students, including communication regarding placement testing, financial aid, housing, orientation, and academic enrichment opportunities.
During the summer, serve as coach and point of contact for students enrolled in UIC summer programs, including Summer College and Summer Edge, monitoring their academic progress and overall wellbeing. Assist with presentations and information sessions at UIC Orientation events to support incoming first-time and transfer students.
Plan and facilitate workshops, presentations, and student engagement activities related to academic success, transition, financial literacy, career exploration, and student belonging.
Collaborate with academic advisors, faculty, student affairs professionals, and campus partners to coordinate support for assigned students and promote student success initiatives.
Maintain accurate student records, coaching notes, and program documentation in compliance with FERPA and university policies. Assist with outcome tracking, data collection, assessment activities, and program reporting.
Lead a designated program coordination area and associated operational responsibilities, which may include communications, student engagement programming, peer coaching support, or other assigned program functions.
Represent the office at campus events, orientation programs, local high schools, and community-based outreach activities as needed.
Participate in evening and weekend programs and activities as required.
Perform other related duties and participate in special projects as assigned.
Minimum Qualifications
Bachelor’s degree required.
Minimum of two years of experience in higher education, student services, social services, advising, coaching, or a related field.
Demonstrated ability to manage multiple responsibilities and work effectively both independently and collaboratively.
Strong interpersonal, organizational, and written/oral communication skills.
Proficiency with Microsoft Office and student information or case management systems.
Ability to work occasional evenings and weekends and travel locally as needed.
Preferred Qualifications
Master’s degree in social work, counseling, college student development, higher education or related field preferred.
Experience working with first-generation or economically disadvantaged student populations is strongly preferred.
Familiarity with UIC and Chicago-area schools and communities preferred.
Familiarity with student success programming, academic support resources, and university systems.
Bilingual skills preferred.
For fullest consideration, please submit your resume and cover letter at jobs.uic.edu by Thursday, August 13, 2026.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. Request an Accommodation
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Hiring Department : Academic Center for Excellence
Location : Chicago, IL USA
Requisition ID : 1042372
Posting Close Date : August 13, 2026
Salary: The budgeted salary range for this position is $64,000 to $64,369.50.
About the University of Illinois Chicago
UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.
This position is intended to be eligible for benefits . This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.
Position Summary The Visiting Transition Coach supports the Flames Leadership Network (FLN), a nationally recognized first-year student success program housed within the Academic Center for Excellence. The coach provides proactive, individualized coaching to an assigned cohort of approximately 125 enrolled first-year students, supporting their academic success, socio-emotional wellbeing, and sense of belonging at UIC. Core responsibilities include transition coaching, academic plan development, workshop facilitation, program outreach and engagement, and referrals to university support services and campus partners. The coach also contributes to program-level initiatives and plays an active role in the broader operation and continuous improvement of the FLN program. Particular emphasis is placed on supporting first-generation and Pell-eligible students in successfully navigating the academic, social, and institutional landscapes of university life as a foundation for long-term retention and degree completion. Duties & Responsibilities
Provide individualized transition coaching and academic support to an assigned cohort of first-year students, including development of academic plans, goal setting, referrals to campus resources and support services, and attention to students' socio-emotional wellbeing and sense of belonging.
Conduct proactive outreach and follow-up with students to monitor academic progress, address barriers to persistence, and respond to academic and attendance concerns.
Support pre-enrollment and transition activities for incoming students, including communication regarding placement testing, financial aid, housing, orientation, and academic enrichment opportunities.
During the summer, serve as coach and point of contact for students enrolled in UIC summer programs, including Summer College and Summer Edge, monitoring their academic progress and overall wellbeing. Assist with presentations and information sessions at UIC Orientation events to support incoming first-time and transfer students.
Plan and facilitate workshops, presentations, and student engagement activities related to academic success, transition, financial literacy, career exploration, and student belonging.
Collaborate with academic advisors, faculty, student affairs professionals, and campus partners to coordinate support for assigned students and promote student success initiatives.
Maintain accurate student records, coaching notes, and program documentation in compliance with FERPA and university policies. Assist with outcome tracking, data collection, assessment activities, and program reporting.
Lead a designated program coordination area and associated operational responsibilities, which may include communications, student engagement programming, peer coaching support, or other assigned program functions.
Represent the office at campus events, orientation programs, local high schools, and community-based outreach activities as needed.
Participate in evening and weekend programs and activities as required.
Perform other related duties and participate in special projects as assigned.
Minimum Qualifications
Bachelor’s degree required.
Minimum of two years of experience in higher education, student services, social services, advising, coaching, or a related field.
Demonstrated ability to manage multiple responsibilities and work effectively both independently and collaboratively.
Strong interpersonal, organizational, and written/oral communication skills.
Proficiency with Microsoft Office and student information or case management systems.
Ability to work occasional evenings and weekends and travel locally as needed.
Preferred Qualifications
Master’s degree in social work, counseling, college student development, higher education or related field preferred.
Experience working with first-generation or economically disadvantaged student populations is strongly preferred.
Familiarity with UIC and Chicago-area schools and communities preferred.
Familiarity with student success programming, academic support resources, and university systems.
Bilingual skills preferred.
For fullest consideration, please submit your resume and cover letter at jobs.uic.edu by Thursday, August 13, 2026.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. Request an Accommodation
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.