The primary purpose of this position is to represent Medicaid Division in contested case hearings regarding the Medicaid service denials of medical, dental, and behavioral health services; and to resolve difficult issues that could set a precedence, ultimately impacting the ability to rely on the Oregon Administrative Rules to support coverage determinations. Issues may be a result of compliance, rule application, etc.
The person in this position will review, research, and analyze complex medical records, various data sources including health studies, medical journal articles and other resources, often with conflicting information, to assure the service was denied appropriately in compliance with federal laws, state rules, regulations, contracts and agency policies. In addition, this position will research laws, case precedent and legislative intent to provide technical assistance, guidance and training to OHP members, OHA contracted plans, attorneys, DHS/OHA staff and providers concerning interpretation of statutes and rules, content and application of case precedent, and to formulate policy recommendations.
This position will factor in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
This announcement is for one full-time, permanent, SEIU (union) represented, Compliance Specialist 3 position based in Salem, Oregon.
This is a HYBRID (65% IN-OFFICE) position. Please check SECTION 4. WORKING CONDITIONS, of the position description linked above to review more details regarding the details surrounding the working conditions.
What We Are Looking For
Minimum Qualifications Compliance Specialist 3 : These qualifications must be visible in your application for consideration.
Five years experience doing administrative research that included compiling and evaluating facts to recommend management action, or decide compliance or eligibility with program guidelines and regulations. (4 years for Compliance Specialist 2 underfill opportunity)
Three of the five years must be above the technical support level. (2 years for Compliance Specialist 2 underfill opportunity)
College-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years.
NOTE: Compliance Specialist 2 (CS2) underfill opportunity available. You must be able to meet the minimum qualifications for a Compliance Specialist 3 (CS3) within 24 months of starting the position. Once you meet the minimum qualifications for a CS3 you will be reviewed for a classification change from a CS2 to a CS3. Salary Range for a Compliance Specialist 2 is $4,833 - $7,407.
Desired Attributes:
Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that advance health equity (address systemic health disparities, expand culturally responsive and inclusive services, factor in social determinants of health) and elevate the voice of community and those with lived experience.
Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid administration in Oregon and relational landscape of key partners, providers, community-based organizations, and advocacy groups.
Knowledge of legislative and regulatory processes; specific knowledge of Oregon Administrative Rules, Oregon Revised Statutes, and federal and state Medicaid laws and regulations is valued.
Ability to research laws, case precedent and legislative intent concerning interpretation of statutes and rules, content and application of case precedent, and to formulate policy recommendations.
Knowledge of quality assurance and continuous process improvement procedures including experience support for compliance monitoring.
Experience analyzing, researching, and drafting legal documents, and presenting and articulating the value and relevance of research, evaluation data, and evidence; specific experience planning case theory, performing case presentation, or supporting administrative hearings is valued.
Knowledge of the International Classification of Disease Codes, and familiarity with current medical and dental terminology.
Strong oral and written communication skills across a variety of forums; experience communicating qualitative and quantitative information, verbal and written, that are accessible to and understood by audiences with different levels of comprehension or interest and that are culturally responsive, inclusive, and appropriate.
Benefits of Joining Our Team
Excellent medical, vision, and dental
Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.
Possible eligibility for the Public Service Loan Forgiveness Program .
Membership in the Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP).
Training opportunities that will help grow your career with the State of Oregon.
How to Apply: Submit your resume and cover letter to oregonjobs.org using job number REQ-186120
Application Deadline: 9/04/2025
Salary Range: 5,842 - 8,967
Aug 26, 2025
Full time
The primary purpose of this position is to represent Medicaid Division in contested case hearings regarding the Medicaid service denials of medical, dental, and behavioral health services; and to resolve difficult issues that could set a precedence, ultimately impacting the ability to rely on the Oregon Administrative Rules to support coverage determinations. Issues may be a result of compliance, rule application, etc.
The person in this position will review, research, and analyze complex medical records, various data sources including health studies, medical journal articles and other resources, often with conflicting information, to assure the service was denied appropriately in compliance with federal laws, state rules, regulations, contracts and agency policies. In addition, this position will research laws, case precedent and legislative intent to provide technical assistance, guidance and training to OHP members, OHA contracted plans, attorneys, DHS/OHA staff and providers concerning interpretation of statutes and rules, content and application of case precedent, and to formulate policy recommendations.
This position will factor in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
This announcement is for one full-time, permanent, SEIU (union) represented, Compliance Specialist 3 position based in Salem, Oregon.
This is a HYBRID (65% IN-OFFICE) position. Please check SECTION 4. WORKING CONDITIONS, of the position description linked above to review more details regarding the details surrounding the working conditions.
What We Are Looking For
Minimum Qualifications Compliance Specialist 3 : These qualifications must be visible in your application for consideration.
Five years experience doing administrative research that included compiling and evaluating facts to recommend management action, or decide compliance or eligibility with program guidelines and regulations. (4 years for Compliance Specialist 2 underfill opportunity)
Three of the five years must be above the technical support level. (2 years for Compliance Specialist 2 underfill opportunity)
College-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years.
NOTE: Compliance Specialist 2 (CS2) underfill opportunity available. You must be able to meet the minimum qualifications for a Compliance Specialist 3 (CS3) within 24 months of starting the position. Once you meet the minimum qualifications for a CS3 you will be reviewed for a classification change from a CS2 to a CS3. Salary Range for a Compliance Specialist 2 is $4,833 - $7,407.
Desired Attributes:
Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that advance health equity (address systemic health disparities, expand culturally responsive and inclusive services, factor in social determinants of health) and elevate the voice of community and those with lived experience.
Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid administration in Oregon and relational landscape of key partners, providers, community-based organizations, and advocacy groups.
Knowledge of legislative and regulatory processes; specific knowledge of Oregon Administrative Rules, Oregon Revised Statutes, and federal and state Medicaid laws and regulations is valued.
Ability to research laws, case precedent and legislative intent concerning interpretation of statutes and rules, content and application of case precedent, and to formulate policy recommendations.
Knowledge of quality assurance and continuous process improvement procedures including experience support for compliance monitoring.
Experience analyzing, researching, and drafting legal documents, and presenting and articulating the value and relevance of research, evaluation data, and evidence; specific experience planning case theory, performing case presentation, or supporting administrative hearings is valued.
Knowledge of the International Classification of Disease Codes, and familiarity with current medical and dental terminology.
Strong oral and written communication skills across a variety of forums; experience communicating qualitative and quantitative information, verbal and written, that are accessible to and understood by audiences with different levels of comprehension or interest and that are culturally responsive, inclusive, and appropriate.
Benefits of Joining Our Team
Excellent medical, vision, and dental
Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.
Possible eligibility for the Public Service Loan Forgiveness Program .
Membership in the Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP).
Training opportunities that will help grow your career with the State of Oregon.
How to Apply: Submit your resume and cover letter to oregonjobs.org using job number REQ-186120
Application Deadline: 9/04/2025
Salary Range: 5,842 - 8,967
REQ-185376 Oregon Health Authority Principal Ombuds (Consultant Advisor 1) (Evergreen) (Open)
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/details/Oregon-Health-Authority-Principal-Ombuds--Consultant-Advisor-1-_REQ-185376?q=ombuds
I nitial Posting Date:
08/11/2025
Application Deadline:
09/21/2025
Salary Range:
8,907 to 12,522 monthly
Job Description:
Opportunity Awaits, Apply Today! - [Oregon Health Authority Principal Ombuds/Consultation Advisor 1]
This is a permanent position.
Applications will be reviewed on a rolling basis at two and four weeks of posting August 22nd and September 5th). All applicants who meet the application posting deadline of September 21st. will be fully considered and evaluated for the program.
The Oregon Health Authority Principal Ombuds is enabled through Oregon Revised Statutes 414.712. The Oregon Health Authority is required to provide ombuds services for people who receive publicly funded health services. To do this, OHA’s Ombuds Program advocates on behalf of OHP members for:
Access to care,
Quality of care, and
Channeling member experiences into recommendations for systems, policy and program improvement.
The OHA Principal Ombuds is responsible for ensuring agency implementation, through the Ombuds Program, of ORS 414.712.
The OHA Principal Ombuds ensures all individuals receiving publicly funded medical benefits have access to Agency provided advocacy through the Ombuds program and acts enterprise wide to center the Oregon Health Authority’s operational implementation, policy, legislative and initiatives in the voices, experiences and input of those receiving benefits. This is essential to agency values of ensuring all actions work towards the elimination of health inequities and co-creation with community.
The OHA Principal Ombuds, as required by legislation for the OHA Ombuds Program reports to the Governor, the Oregon Health Policy Board and other Agency and statewide leadership at least quarterly about Ombuds services provided and advises leadership on centering equity and quality of and access to publicly funded health services within Medicaid funded programs. These recommendations direct beneficiary and publicly centered legislative, agency and statewide actions that improve how services are provided to people in Oregon. Currently, almost one third of the state’s population receives Medicaid services; Medicaid benefits, services and supports are the primary focus of Ombuds advocacy. The OHA Ombuds Consultant is responsible for developing policy, program and administrative improvements that address identified urgent, emergent or system wide barriers to appropriate, timely access.
This position supports the OHA’s mission, vision, and core values, particularly equity, in the execution of the agency’s duties. This position utilizes cross agency collaboration and co-creation, empathy, strong interpersonal and cultural humility skills, conflict resolution, and analytical investigation to develop strategic OHA Ombuds advocacy priorities. As part of the Ombuds Program, this position supports and mentors the Ombuds team for resolution of case concerns and policy improvements based off case work; identification of and action to address critical situations; and provides leadership on a statewide level. This position leads with humility, kindness and collaborative approaches to bring about systems change to center responsive and co-created policies and programs for those served. This position executes all elements of the OHA Ombuds Program. This includes:
Communication on behalf of the OHA Ombuds Program internally and externally.
Ensuring excellence in culturally responsive and member centered OHP / Medicaid recipient customer service.
Successful delivery of written quarterly, six-month and annual OHA Ombuds Reports.
Reporting formally to the Oregon Health Policy Board, OHA Director, Governor’s office, OHA and Oregon Department of Human Services Leadership and OHA Ombuds Advisory Council.
Meeting regularly with agency directors and leadership to share experiences of those receiving publicly administered health benefits, inform beneficiary-centered policies and advocate for improvements.
Providing agency leadership for person-centered responsiveness.
Identifying, learning from and leading actions to support systems improvements based on the experiences of those receiving publicly administered health benefits.
Incorporating innovation, advocacy and client experience into agency work to identify better and best practice for meeting the needs of the people we serve.
Mentoring and developing person centered advocates within the agency. Mentoring Ombuds on case practices, complex case coordination, and advancement of Medicaid systems improvements; and
Stewardship of Ombuds Program resources and exercising business acumen for Ombuds Program sustainability, integrity, and exceptional customer service.
For a full review of the position description, please Click Here .
You can review previous OHA Ombuds Reports and learn more about the program here .
The AA Salary Range for this position is between $8,097.00 to $12,522.00 per month.
If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.
What We Are Looking For
Minimum Qualifications: These qualifications must be visible in your application for consideration.
Consultant Advisor 1
Seven years of executive-level policy development or foundational experience directly related to the position being recruited; OR
An equivalent combination of education and experience
Special Requirements: To be hired, you must have a criminal record that meets OHA criteria at the time of hire, and throughout employment.
Desired Attributes:
Consumer centered Medicaid experience and deep understanding of Medicaid in Oregon or nationally. Medicaid knowledge and experience, particularly from a consumer Medicaid perspective required. Experience and/or knowledge of Coordinated Care Organizations in Oregon (CCOs) and/or Managed Care Organizations (MCO), particularly elevation of consumer (member) voice and experience within these models, Medicaid complaints and grievances, and/or professional or lived experience working, advocating and/or navigating Oregon’s Medicaid system.
Demonstrated experience working within Oregon Medicaid to advance health equity preferred.
Client-Centered Advocacy and Equity Commitment Deep dedication to ensuring equitable access to high-quality, culturally responsive health services for all publicly funded medical benefit recipients, with a focus on eliminating health inequities and centering the voices of those served. Demonstrated ability to steward relationships with diverse groups.
Cultural humility and conflict resolution . Demonstrated cultural awareness and cultural humility. Demonstrated skills in organizational collaboration, alternative dispute resolution and/or relationship-based approaches to resolving conflict and centering OHP members and equity advancements.
Individuals with lived and/or professional experience working directly with diverse populations, specifically racially, ethnically, culturally, linguistically, gender- and ability- diverse community members preferred.
Collaborative and Cross-Agency Partnership Building Skilled at fostering collaboration and co-creation across agencies and with community partners to drive policy, legislative, and program improvements that reflect the needs and experiences of Medicaid beneficiaries. Ability to work effectively within existing policies, rules and legislation for member-centered advocacy and elevate for systems improvement and change policies, rules and legislation that need improvement to center Medicaid beneficiary access to and quality of care.
Strategic Analytical and Investigative Skills Demonstrated ability to translate individual experience into systems improvement and advocacy, particularly within Medicaid and/or other health settings. Strong capacity for analytical investigation to identify systemic barriers and develop strategic advocacy priorities, providing actionable recommendations to advance equity, quality, and access to health services.
Demonstrated experience in fields such as social work, public health administration, communication, psychology, law, conflict resolution, or organizational change focused on social justice, diversity and inclusion, universal access and the ADA, dismantling institutional privilege and institutional racism, social determinants of health and equity preferred.
Effective Communication and Reporting Written and oral communication skills with ability to persuade and to communicate complex topics in understandable ways. Effective communication demonstrating diplomacy, cultural humility and awareness in all communications with coworkers, OHA leadership, CCO staff, OHP members, and other members of the public. Expertise in communicating clearly and persuasively both internally and externally about complex topics in understandable ways. This includes delivering comprehensive, timely reports to the Governor, Oregon Health Policy Board, and other leadership bodies. Previous reports are available on the OHA Ombuds Reports webpage .
Bi-lingual/bi-cultural communication skills preferred.
Previous Ombuds experience
Previous Ombuds experience, particularly in an advocacy based, health based, and/or government based Ombuds Program preferred. Ability to bring and implement Ombuds standards of practice to the OHA Ombuds Program utilizing relevant Ombuds Associations including the U.S. Ombudsman Association, the International Ombuds Association, and the American Bar Association Dispute Resolution.
Resource Stewardship and Program Management. Strong business acumen and responsibility for sustainable program operations, ensuring integrity, exceptional customer service, efficient stewardship of Ombuds Program resources, and maintaining the integrity and autonomy of the Ombuds Program.
Leadership and Mentorship Excellence. Proven ability to lead and mentor a team of Ombuds advocates with humility and kindness, supporting case resolution, complex case coordination, and fostering professional development to advance Medicaid systems improvements centered in OHP members and advancing equity.
Customer service and case work management skills. Case management or advocacy experience, preferably with populations most impacted by health inequities. Ability to manage multiple tasks and provide a trauma-informed approached and person-centered approach to advocacy for individuals facing extreme frustrations with the health system.
Program Evaluation and Microsoft Suite
Must be proficient in Microsoft Suite tools.
Power BI experience preferred
Experience in quantitative, qualitative and evaluation methodology preferred.
Application Guidance
How to Apply: Submission Requirements - At the time of application, ensure the work history in your applicant profile is up to date and attach a current copy of your resume, and cover letter.
Complete the online application
Upload Resume
Upload Cover Letter
Applicants who fail to upload resume and cover letter will not be considered
Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field. Applicants who fail to upload resume and cover letter will not be considered.
External Candidates: Visit the State of Oregon job opportunities webpage to submit your application. Be sure to follow all application submission requirements.
Internal Candidates: Current State of Oregon employees must apply through their employee Workday login . Be sure to follow all application submission requirements.
After You Apply:
Before the job announcement closes, log in to your Workday account to check for pending tasks under “My Applications” and complete them.
Remember to check your email (including your junk folder) and Workday inbox for updates on your application.
We value our veterans! To ensure the security of your information, kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
Reminders:
Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out What you need to know to get the job !
This announcement is for 1 (one), Full-time, Permanent , Managerial Services, Oregon Health Authority Principal Ombuds (Classification: Consultant Advisor 1 position based in Salem, Oregon.
This is a Hybrid Optional position. Please check SECTION 4. WORKING CONDITIONS, of the position description linked above to review more details regarding the details surrounding the working conditions.
Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline. For questions about the announcement, or if you require an alternate format to apply, please contact the Senior Recruiter Scott Lee at: scott.h.lee@oha.oregon.gov 971-372-1972.
Benefits of Joining Our Team
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from. If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you. We also offer a competitive benefits package including:
Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.
Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.
Possible eligibility for the Public Service Loan Forgiveness Program .
Membership in the Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP).
Training opportunities that will help grow your career with the State of Oregon.
Additional Details
The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Department of Administrative Services Equal Pay Analysis Webpage for more information.
The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Review the Classification and Compensation page for more details on the classification.
Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to confirm that you are authorized to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.
Helpful Links & Resources
How to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans Resources
The Oregon Health Authority is an equal opportunity, affirmative action employer, committed to diversity and pay equity.
Aug 15, 2025
Full time
REQ-185376 Oregon Health Authority Principal Ombuds (Consultant Advisor 1) (Evergreen) (Open)
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/details/Oregon-Health-Authority-Principal-Ombuds--Consultant-Advisor-1-_REQ-185376?q=ombuds
I nitial Posting Date:
08/11/2025
Application Deadline:
09/21/2025
Salary Range:
8,907 to 12,522 monthly
Job Description:
Opportunity Awaits, Apply Today! - [Oregon Health Authority Principal Ombuds/Consultation Advisor 1]
This is a permanent position.
Applications will be reviewed on a rolling basis at two and four weeks of posting August 22nd and September 5th). All applicants who meet the application posting deadline of September 21st. will be fully considered and evaluated for the program.
The Oregon Health Authority Principal Ombuds is enabled through Oregon Revised Statutes 414.712. The Oregon Health Authority is required to provide ombuds services for people who receive publicly funded health services. To do this, OHA’s Ombuds Program advocates on behalf of OHP members for:
Access to care,
Quality of care, and
Channeling member experiences into recommendations for systems, policy and program improvement.
The OHA Principal Ombuds is responsible for ensuring agency implementation, through the Ombuds Program, of ORS 414.712.
The OHA Principal Ombuds ensures all individuals receiving publicly funded medical benefits have access to Agency provided advocacy through the Ombuds program and acts enterprise wide to center the Oregon Health Authority’s operational implementation, policy, legislative and initiatives in the voices, experiences and input of those receiving benefits. This is essential to agency values of ensuring all actions work towards the elimination of health inequities and co-creation with community.
The OHA Principal Ombuds, as required by legislation for the OHA Ombuds Program reports to the Governor, the Oregon Health Policy Board and other Agency and statewide leadership at least quarterly about Ombuds services provided and advises leadership on centering equity and quality of and access to publicly funded health services within Medicaid funded programs. These recommendations direct beneficiary and publicly centered legislative, agency and statewide actions that improve how services are provided to people in Oregon. Currently, almost one third of the state’s population receives Medicaid services; Medicaid benefits, services and supports are the primary focus of Ombuds advocacy. The OHA Ombuds Consultant is responsible for developing policy, program and administrative improvements that address identified urgent, emergent or system wide barriers to appropriate, timely access.
This position supports the OHA’s mission, vision, and core values, particularly equity, in the execution of the agency’s duties. This position utilizes cross agency collaboration and co-creation, empathy, strong interpersonal and cultural humility skills, conflict resolution, and analytical investigation to develop strategic OHA Ombuds advocacy priorities. As part of the Ombuds Program, this position supports and mentors the Ombuds team for resolution of case concerns and policy improvements based off case work; identification of and action to address critical situations; and provides leadership on a statewide level. This position leads with humility, kindness and collaborative approaches to bring about systems change to center responsive and co-created policies and programs for those served. This position executes all elements of the OHA Ombuds Program. This includes:
Communication on behalf of the OHA Ombuds Program internally and externally.
Ensuring excellence in culturally responsive and member centered OHP / Medicaid recipient customer service.
Successful delivery of written quarterly, six-month and annual OHA Ombuds Reports.
Reporting formally to the Oregon Health Policy Board, OHA Director, Governor’s office, OHA and Oregon Department of Human Services Leadership and OHA Ombuds Advisory Council.
Meeting regularly with agency directors and leadership to share experiences of those receiving publicly administered health benefits, inform beneficiary-centered policies and advocate for improvements.
Providing agency leadership for person-centered responsiveness.
Identifying, learning from and leading actions to support systems improvements based on the experiences of those receiving publicly administered health benefits.
Incorporating innovation, advocacy and client experience into agency work to identify better and best practice for meeting the needs of the people we serve.
Mentoring and developing person centered advocates within the agency. Mentoring Ombuds on case practices, complex case coordination, and advancement of Medicaid systems improvements; and
Stewardship of Ombuds Program resources and exercising business acumen for Ombuds Program sustainability, integrity, and exceptional customer service.
For a full review of the position description, please Click Here .
You can review previous OHA Ombuds Reports and learn more about the program here .
The AA Salary Range for this position is between $8,097.00 to $12,522.00 per month.
If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.
What We Are Looking For
Minimum Qualifications: These qualifications must be visible in your application for consideration.
Consultant Advisor 1
Seven years of executive-level policy development or foundational experience directly related to the position being recruited; OR
An equivalent combination of education and experience
Special Requirements: To be hired, you must have a criminal record that meets OHA criteria at the time of hire, and throughout employment.
Desired Attributes:
Consumer centered Medicaid experience and deep understanding of Medicaid in Oregon or nationally. Medicaid knowledge and experience, particularly from a consumer Medicaid perspective required. Experience and/or knowledge of Coordinated Care Organizations in Oregon (CCOs) and/or Managed Care Organizations (MCO), particularly elevation of consumer (member) voice and experience within these models, Medicaid complaints and grievances, and/or professional or lived experience working, advocating and/or navigating Oregon’s Medicaid system.
Demonstrated experience working within Oregon Medicaid to advance health equity preferred.
Client-Centered Advocacy and Equity Commitment Deep dedication to ensuring equitable access to high-quality, culturally responsive health services for all publicly funded medical benefit recipients, with a focus on eliminating health inequities and centering the voices of those served. Demonstrated ability to steward relationships with diverse groups.
Cultural humility and conflict resolution . Demonstrated cultural awareness and cultural humility. Demonstrated skills in organizational collaboration, alternative dispute resolution and/or relationship-based approaches to resolving conflict and centering OHP members and equity advancements.
Individuals with lived and/or professional experience working directly with diverse populations, specifically racially, ethnically, culturally, linguistically, gender- and ability- diverse community members preferred.
Collaborative and Cross-Agency Partnership Building Skilled at fostering collaboration and co-creation across agencies and with community partners to drive policy, legislative, and program improvements that reflect the needs and experiences of Medicaid beneficiaries. Ability to work effectively within existing policies, rules and legislation for member-centered advocacy and elevate for systems improvement and change policies, rules and legislation that need improvement to center Medicaid beneficiary access to and quality of care.
Strategic Analytical and Investigative Skills Demonstrated ability to translate individual experience into systems improvement and advocacy, particularly within Medicaid and/or other health settings. Strong capacity for analytical investigation to identify systemic barriers and develop strategic advocacy priorities, providing actionable recommendations to advance equity, quality, and access to health services.
Demonstrated experience in fields such as social work, public health administration, communication, psychology, law, conflict resolution, or organizational change focused on social justice, diversity and inclusion, universal access and the ADA, dismantling institutional privilege and institutional racism, social determinants of health and equity preferred.
Effective Communication and Reporting Written and oral communication skills with ability to persuade and to communicate complex topics in understandable ways. Effective communication demonstrating diplomacy, cultural humility and awareness in all communications with coworkers, OHA leadership, CCO staff, OHP members, and other members of the public. Expertise in communicating clearly and persuasively both internally and externally about complex topics in understandable ways. This includes delivering comprehensive, timely reports to the Governor, Oregon Health Policy Board, and other leadership bodies. Previous reports are available on the OHA Ombuds Reports webpage .
Bi-lingual/bi-cultural communication skills preferred.
Previous Ombuds experience
Previous Ombuds experience, particularly in an advocacy based, health based, and/or government based Ombuds Program preferred. Ability to bring and implement Ombuds standards of practice to the OHA Ombuds Program utilizing relevant Ombuds Associations including the U.S. Ombudsman Association, the International Ombuds Association, and the American Bar Association Dispute Resolution.
Resource Stewardship and Program Management. Strong business acumen and responsibility for sustainable program operations, ensuring integrity, exceptional customer service, efficient stewardship of Ombuds Program resources, and maintaining the integrity and autonomy of the Ombuds Program.
Leadership and Mentorship Excellence. Proven ability to lead and mentor a team of Ombuds advocates with humility and kindness, supporting case resolution, complex case coordination, and fostering professional development to advance Medicaid systems improvements centered in OHP members and advancing equity.
Customer service and case work management skills. Case management or advocacy experience, preferably with populations most impacted by health inequities. Ability to manage multiple tasks and provide a trauma-informed approached and person-centered approach to advocacy for individuals facing extreme frustrations with the health system.
Program Evaluation and Microsoft Suite
Must be proficient in Microsoft Suite tools.
Power BI experience preferred
Experience in quantitative, qualitative and evaluation methodology preferred.
Application Guidance
How to Apply: Submission Requirements - At the time of application, ensure the work history in your applicant profile is up to date and attach a current copy of your resume, and cover letter.
Complete the online application
Upload Resume
Upload Cover Letter
Applicants who fail to upload resume and cover letter will not be considered
Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field. Applicants who fail to upload resume and cover letter will not be considered.
External Candidates: Visit the State of Oregon job opportunities webpage to submit your application. Be sure to follow all application submission requirements.
Internal Candidates: Current State of Oregon employees must apply through their employee Workday login . Be sure to follow all application submission requirements.
After You Apply:
Before the job announcement closes, log in to your Workday account to check for pending tasks under “My Applications” and complete them.
Remember to check your email (including your junk folder) and Workday inbox for updates on your application.
We value our veterans! To ensure the security of your information, kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
Reminders:
Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out What you need to know to get the job !
This announcement is for 1 (one), Full-time, Permanent , Managerial Services, Oregon Health Authority Principal Ombuds (Classification: Consultant Advisor 1 position based in Salem, Oregon.
This is a Hybrid Optional position. Please check SECTION 4. WORKING CONDITIONS, of the position description linked above to review more details regarding the details surrounding the working conditions.
Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline. For questions about the announcement, or if you require an alternate format to apply, please contact the Senior Recruiter Scott Lee at: scott.h.lee@oha.oregon.gov 971-372-1972.
Benefits of Joining Our Team
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from. If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you. We also offer a competitive benefits package including:
Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.
Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.
Possible eligibility for the Public Service Loan Forgiveness Program .
Membership in the Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP).
Training opportunities that will help grow your career with the State of Oregon.
Additional Details
The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Department of Administrative Services Equal Pay Analysis Webpage for more information.
The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Review the Classification and Compensation page for more details on the classification.
Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to confirm that you are authorized to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.
Helpful Links & Resources
How to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans Resources
The Oregon Health Authority is an equal opportunity, affirmative action employer, committed to diversity and pay equity.
The primary purpose of this position is to represent Medicaid Division in contested case hearings regarding the Medicaid service denials of medical, dental, and behavioral health services; and to resolve difficult issues that could set a precedence, ultimately impacting the ability to rely on the Oregon Administrative Rules to support coverage determinations. Issues may be a result of compliance, rule application, etc.
The person in this position will review, research, and analyze complex medical records, various data sources including health studies, medical journal articles and other resources, often with conflicting information, to assure the service was denied appropriately in compliance with federal laws, state rules, regulations, contracts and agency policies. In addition, this position will research laws, case precedent and legislative intent to provide technical assistance, guidance and training to OHP members, OHA contracted plans, attorneys, DHS/OHA staff and providers concerning interpretation of statutes and rules, content and application of case precedent, and to formulate policy recommendations.
This position will factor in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
This announcement is for one full-time, permanent, SEIU (union) represented, Compliance Specialist 3 position based in Salem, Oregon.
This is a HYBRID (35% IN-OFFICE) position. Please check SECTION 4. WORKING CONDITIONS, of the position description linked above to review more details regarding the details surrounding the working conditions.
Minimum Qualifications:
Five years experience doing administrative research that included compiling and evaluating facts to recommend management action, or decide compliance or eligibility with program guidelines and regulations.
Three of the five years must be above the technical support level.
College-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years.
Desired Attributes:
Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that advance health equity (address systemic health disparities, expand culturally responsive and inclusive services, factor in social determinants of health) and elevate the voice of community and those with lived experience.
Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid administration in Oregon and relational landscape of key partners, providers, community based organizations, and advocacy groups.
Knowledge of legislative and regulatory processes; specific knowledge of Oregon Administrative Rules, Oregon Revised Statutes, and federal and state Medicaid laws and regulations is valued.
Ability to research laws, case precedent and legislative intent concerning interpretation of statutes and rules, content and application of case precedent, and to formulate policy recommendations.
Knowledge of quality assurance and continuous process improvement procedures including experience support for compliance monitoring.
Experience analyzing, researching, and drafting legal documents, and presenting and articulating the value and relevance of research, evaluation data, and evidence; specific experience planning case theory, performing case presentation, or supporting administrative hearings is valued.
Knowledge of the International Classification of Disease Codes, and familiarity with current medical and dental terminology.
Strong oral and written communication skills across a variety of forums; experience communicating qualitative and quantitative information, verbal and written, that are accessible to and understood by audiences with different levels of comprehension or interest and that are culturally responsive, inclusive, and appropriate.
Benefits of Joining Our Team
Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.
Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.
Possible eligibility for the Public Service Loan Forgiveness Program .
Membership in the Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP).
Training opportunities that will help grow your career with the State of Oregon.
How to Apply: Submit your resume and cover letter to Oregonjobs.org using job number REQ-182176
Application Deadline: 06/23/2025
Salary Range: $5,842 - $8,967
Jun 09, 2025
Full time
The primary purpose of this position is to represent Medicaid Division in contested case hearings regarding the Medicaid service denials of medical, dental, and behavioral health services; and to resolve difficult issues that could set a precedence, ultimately impacting the ability to rely on the Oregon Administrative Rules to support coverage determinations. Issues may be a result of compliance, rule application, etc.
The person in this position will review, research, and analyze complex medical records, various data sources including health studies, medical journal articles and other resources, often with conflicting information, to assure the service was denied appropriately in compliance with federal laws, state rules, regulations, contracts and agency policies. In addition, this position will research laws, case precedent and legislative intent to provide technical assistance, guidance and training to OHP members, OHA contracted plans, attorneys, DHS/OHA staff and providers concerning interpretation of statutes and rules, content and application of case precedent, and to formulate policy recommendations.
This position will factor in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
This announcement is for one full-time, permanent, SEIU (union) represented, Compliance Specialist 3 position based in Salem, Oregon.
This is a HYBRID (35% IN-OFFICE) position. Please check SECTION 4. WORKING CONDITIONS, of the position description linked above to review more details regarding the details surrounding the working conditions.
Minimum Qualifications:
Five years experience doing administrative research that included compiling and evaluating facts to recommend management action, or decide compliance or eligibility with program guidelines and regulations.
Three of the five years must be above the technical support level.
College-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years.
Desired Attributes:
Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that advance health equity (address systemic health disparities, expand culturally responsive and inclusive services, factor in social determinants of health) and elevate the voice of community and those with lived experience.
Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid administration in Oregon and relational landscape of key partners, providers, community based organizations, and advocacy groups.
Knowledge of legislative and regulatory processes; specific knowledge of Oregon Administrative Rules, Oregon Revised Statutes, and federal and state Medicaid laws and regulations is valued.
Ability to research laws, case precedent and legislative intent concerning interpretation of statutes and rules, content and application of case precedent, and to formulate policy recommendations.
Knowledge of quality assurance and continuous process improvement procedures including experience support for compliance monitoring.
Experience analyzing, researching, and drafting legal documents, and presenting and articulating the value and relevance of research, evaluation data, and evidence; specific experience planning case theory, performing case presentation, or supporting administrative hearings is valued.
Knowledge of the International Classification of Disease Codes, and familiarity with current medical and dental terminology.
Strong oral and written communication skills across a variety of forums; experience communicating qualitative and quantitative information, verbal and written, that are accessible to and understood by audiences with different levels of comprehension or interest and that are culturally responsive, inclusive, and appropriate.
Benefits of Joining Our Team
Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.
Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.
Possible eligibility for the Public Service Loan Forgiveness Program .
Membership in the Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP).
Training opportunities that will help grow your career with the State of Oregon.
How to Apply: Submit your resume and cover letter to Oregonjobs.org using job number REQ-182176
Application Deadline: 06/23/2025
Salary Range: $5,842 - $8,967
OREGON YOUTH AUTHORITY
Juvenile Probation/Social Services Officer/Juvenile Correction Counselor - Multicultural Services Coordinator
Tillamook, Oregon - TILLAMOOK YOUTH CORRECTIONAL FACILITY
The Oregon Youth Authority (OYA) is seeking a dedicated Multicultural Services Coordinator to join our team at the Tillamook Youth Correctional Facility in Tillamook, Oregon. This position is based at the Tillamook Youth Correctional Facility, with responsibilities extending to Camp Tillamook and Camp Florence. The successful candidate will be expected to travel regularly between these locations to fulfill position duties. In this pivotal role, you will provide direct, culturally responsive services to youth and families from diverse backgrounds and marginalized communities. Your focus will be supporting youth through advocacy, education, and culturally specific programming, both within the facility and in the community. You will collaborate closely with OYA staff, families, and community partners, delivering training to enhance cultural awareness and ensuring staff can recognize and respond to the unique needs of underrepresented youth.
Additionally, you will actively contribute to our Family Engagement program, facilitating connections between youth and their families. Security, safety, and a positive, inclusive environment are foundational in this position. We are looking for candidates with lived experience, knowledge of cultural traditions, and strong connections to community resources. If you are passionate about equity, diversity, and creating lasting impacts for youth, we encourage you to apply.
Additional Details:
For a complete list of duties and responsibilities, please click here .
This recruitment will be used to establish a list of qualified candidates to fill multiple, current, and future vacancies.
Comprehensive and equitable base salary offer within the listed range based on your experience, skills and education. For more information on pay equity, click here .
The salary range listed is the non- PERS participating rate. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6%. Please review the Classification and Compensation page for more details.
This position receives annual increases on anniversary date until the maximum of the salary range is reached.
Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.
Tentative interview schedule
1st round: May 26, 2025
2nd round: June 2, 2025
Would you like to learn more about this position or how our application process works? Join our Recruitment team on Wednesday, April 30, 2025 between 11am-11:30am PST during our OYA Career Chat Sessions. We can assist you with all your application questions and agency questions!
Click Here to Register for OYA Career Chats!
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
For more information please visit www.oregon.gov/oya .
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
This position is represented by the Service Employees International Union (SEIU/OPEU). By joining and maintaining your membership with SEIU Local 503, the following benefits are available to you such as:
$2,500 life insurance policy paid for by your union, SEIU Local 503. This policy is in effect if you are an active member.
Up to $200,000 of additional life insurance can be purchased. Up to $100,000 member life, $40,000 spouse and $10,000 child is guaranteed within the first 90 days of new union membership.
Short Term Disability insurance is guaranteed if purchased within the first 90 days of new union membership.
Legal insurance enrollment is available to purchase within the first 90 days of new union membership.
Tuition reimbursement.
For more information on SEIU, please click here.
Minimum Qualifications:
Four (4) years of experience providing professional support or counseling services to clientele in a social service, rehabilitative, or correctional setting.
A bachelor’s degree in a behavioral science or a related field with major courses in behavioral science may substitute three (3) years of professional support/counseling services.
NOTE: Professional support/counseling services experience must include providing interventions to clients on a one-to-one or group basis with responsibility for contributing to treatment or case plans, facilitating and documenting groups and other support interventions in case notes, attendance tracking, or case plan documents.
DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA : If you have these qualities, let us know! It’s how we will choose whom to move forward!
Note: You do not need to have all of these qualities to be eligible for this position.
Understanding and knowledge of the history, traditions, and cultures of diverse groups through lived experience in order to support youth.
Ability to effectively provide cultural services (individually or group) to youth and families from diverse groups.
Knowledge of community organizations and resources for diverse youth and families throughout Oregon.
Ability to facilitate and support multicultural celebrations for OYA youth and families.
How to apply:
Ensure your application and/or resume thoroughly reflect your skills, experience (both lived, volunteer, and professional), knowledge, and/or education pertinent to this position, including how you meet the minimum qualifications and any/all desired attributes. Please ensure your resume shows month/year and description of job duties on each history.
COVER LETTER REQUIRED: In your cover letter, please describe your experiences, skills, and knowledge as they relate to the desired attributes of the position and explain why you are the best fit for this role. Limit your cover letter to no more than 2 pages and ensure it is in PDF format for accessibility.
Complete the questionnaire.
Following the submission of your application, promptly respond to the public records request authorization and gender identity questionnaire. If you're an employee, these tasks will be in your Workday inbox.
Veterans may receive preference; indicate your veteran status if applicable. Click here for more information about veterans’ preference .
Additional Information:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation or for alternative format please contact OYA Recruitment at 971-345-1236. Oregon Relay Service can be reached by calling 7-1-1.
Pre-employment Checks:
In keeping with our mission, OYA will conduct a criminal record check, per OAR 416 Division 800 , a driving record background check and a vulnerable population abuse and neglect check. Information obtained about an individual is confidential. An individual who refuses to consent to a criminal records/background check shall be disqualified from consideration in the position for which you applied. All applicants are subject to additional pre-employment check(s) such as fingerprint based on criminal records check, pre-employment drug screening and/or education verification as required for the position.
In 2003 Congress passed the Prison Rape Elimination Act (PREA), the first federal civil statue focused specifically on addressing sexual violence in juvenile facilities, jails, prisons, and other facilities. In recognition of the rights, safety, and well-being of the youth we serve you will be asked specific questions about your background to ensure our hiring and promotion practices comply with the National PREA standards.
All positions in OYA will require the incumbent to serve as a "mandatory reporter" of child abuse.
Visa Sponsorship: We do not offer Visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. OYA uses E-Verify to confirm that applicants are authorized to work in the United States.
Have Questions?:
For questions about the job announcement, email the OYA recruitment team at OYAjobs@oya.oregon.gov
May 06, 2025
Full time
OREGON YOUTH AUTHORITY
Juvenile Probation/Social Services Officer/Juvenile Correction Counselor - Multicultural Services Coordinator
Tillamook, Oregon - TILLAMOOK YOUTH CORRECTIONAL FACILITY
The Oregon Youth Authority (OYA) is seeking a dedicated Multicultural Services Coordinator to join our team at the Tillamook Youth Correctional Facility in Tillamook, Oregon. This position is based at the Tillamook Youth Correctional Facility, with responsibilities extending to Camp Tillamook and Camp Florence. The successful candidate will be expected to travel regularly between these locations to fulfill position duties. In this pivotal role, you will provide direct, culturally responsive services to youth and families from diverse backgrounds and marginalized communities. Your focus will be supporting youth through advocacy, education, and culturally specific programming, both within the facility and in the community. You will collaborate closely with OYA staff, families, and community partners, delivering training to enhance cultural awareness and ensuring staff can recognize and respond to the unique needs of underrepresented youth.
Additionally, you will actively contribute to our Family Engagement program, facilitating connections between youth and their families. Security, safety, and a positive, inclusive environment are foundational in this position. We are looking for candidates with lived experience, knowledge of cultural traditions, and strong connections to community resources. If you are passionate about equity, diversity, and creating lasting impacts for youth, we encourage you to apply.
Additional Details:
For a complete list of duties and responsibilities, please click here .
This recruitment will be used to establish a list of qualified candidates to fill multiple, current, and future vacancies.
Comprehensive and equitable base salary offer within the listed range based on your experience, skills and education. For more information on pay equity, click here .
The salary range listed is the non- PERS participating rate. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6%. Please review the Classification and Compensation page for more details.
This position receives annual increases on anniversary date until the maximum of the salary range is reached.
Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.
Tentative interview schedule
1st round: May 26, 2025
2nd round: June 2, 2025
Would you like to learn more about this position or how our application process works? Join our Recruitment team on Wednesday, April 30, 2025 between 11am-11:30am PST during our OYA Career Chat Sessions. We can assist you with all your application questions and agency questions!
Click Here to Register for OYA Career Chats!
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
For more information please visit www.oregon.gov/oya .
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
This position is represented by the Service Employees International Union (SEIU/OPEU). By joining and maintaining your membership with SEIU Local 503, the following benefits are available to you such as:
$2,500 life insurance policy paid for by your union, SEIU Local 503. This policy is in effect if you are an active member.
Up to $200,000 of additional life insurance can be purchased. Up to $100,000 member life, $40,000 spouse and $10,000 child is guaranteed within the first 90 days of new union membership.
Short Term Disability insurance is guaranteed if purchased within the first 90 days of new union membership.
Legal insurance enrollment is available to purchase within the first 90 days of new union membership.
Tuition reimbursement.
For more information on SEIU, please click here.
Minimum Qualifications:
Four (4) years of experience providing professional support or counseling services to clientele in a social service, rehabilitative, or correctional setting.
A bachelor’s degree in a behavioral science or a related field with major courses in behavioral science may substitute three (3) years of professional support/counseling services.
NOTE: Professional support/counseling services experience must include providing interventions to clients on a one-to-one or group basis with responsibility for contributing to treatment or case plans, facilitating and documenting groups and other support interventions in case notes, attendance tracking, or case plan documents.
DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA : If you have these qualities, let us know! It’s how we will choose whom to move forward!
Note: You do not need to have all of these qualities to be eligible for this position.
Understanding and knowledge of the history, traditions, and cultures of diverse groups through lived experience in order to support youth.
Ability to effectively provide cultural services (individually or group) to youth and families from diverse groups.
Knowledge of community organizations and resources for diverse youth and families throughout Oregon.
Ability to facilitate and support multicultural celebrations for OYA youth and families.
How to apply:
Ensure your application and/or resume thoroughly reflect your skills, experience (both lived, volunteer, and professional), knowledge, and/or education pertinent to this position, including how you meet the minimum qualifications and any/all desired attributes. Please ensure your resume shows month/year and description of job duties on each history.
COVER LETTER REQUIRED: In your cover letter, please describe your experiences, skills, and knowledge as they relate to the desired attributes of the position and explain why you are the best fit for this role. Limit your cover letter to no more than 2 pages and ensure it is in PDF format for accessibility.
Complete the questionnaire.
Following the submission of your application, promptly respond to the public records request authorization and gender identity questionnaire. If you're an employee, these tasks will be in your Workday inbox.
Veterans may receive preference; indicate your veteran status if applicable. Click here for more information about veterans’ preference .
Additional Information:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation or for alternative format please contact OYA Recruitment at 971-345-1236. Oregon Relay Service can be reached by calling 7-1-1.
Pre-employment Checks:
In keeping with our mission, OYA will conduct a criminal record check, per OAR 416 Division 800 , a driving record background check and a vulnerable population abuse and neglect check. Information obtained about an individual is confidential. An individual who refuses to consent to a criminal records/background check shall be disqualified from consideration in the position for which you applied. All applicants are subject to additional pre-employment check(s) such as fingerprint based on criminal records check, pre-employment drug screening and/or education verification as required for the position.
In 2003 Congress passed the Prison Rape Elimination Act (PREA), the first federal civil statue focused specifically on addressing sexual violence in juvenile facilities, jails, prisons, and other facilities. In recognition of the rights, safety, and well-being of the youth we serve you will be asked specific questions about your background to ensure our hiring and promotion practices comply with the National PREA standards.
All positions in OYA will require the incumbent to serve as a "mandatory reporter" of child abuse.
Visa Sponsorship: We do not offer Visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. OYA uses E-Verify to confirm that applicants are authorized to work in the United States.
Have Questions?:
For questions about the job announcement, email the OYA recruitment team at OYAjobs@oya.oregon.gov
Keeping Washington Clean and Evergreen
The Department of Ecology is hiring a Climate Pollution Reduction Program Project Manager (IT Project Management - Journey) within the Climate Pollution Reduction Program (CPRP) .
Location:
Headquarters Office in Lacey, WA .
Upon hire, you must live within a commutable distance from the duty station.
Schedule:
This position is eligible for telework and flexible schedule options.
A minimum of one day per week is required in the office.
Schedules are dependent upon position needs and are subject to change.
Application Timeline:
Apply by March 24, 2025
This position will remain open until filled. The agency reserves the right to make a hire at any time after application review begins. Applications received after March 24th may not be considered.
Duties
The Climate Pollution Reduction Program Project Manager works within the Information Technology Section, which provides information, tools and services to support Climate Pollution Reduction Program (CPRP) staff and management in their efforts to stabilize and improve Washington’s environment. As a Project Manager, you will be involved in the project management and development of highly visible application development projects used by myriad internal and external users, such as Ecology staff, or staff from large industrial sources, who rely on these applications to report environmental data. You'll lead interdisciplinary teams of software engineers and environmental scientists to deliver customized software solutions so that CPRP scientists and managers can make sound judgments to protect human health and the environment. Your responsibilities will include organizing your project teams, developing project plans, budgets, schedules, and directing the execution of these plans. The complexity of this work involves detailed planning, execution, and responding to evolving IT technology and best practices . If you possess excellent communication skills, the ability to quickly assess a situation when making a decision and a strong willingness to collaborate across project teams, then this position is for you! Some of your duties as Project Manager include:
Develop IT project plans and charters, set and manage project schedule, manage product backlog, develop and implement communication strategy and plan, and other project management artifacts to ensure business needs are met.
Coordinate the work of project team members and manage project team through regularly scheduled meetings.
Participate in the development of the business case, cost/benefit analysis and feasibility of proposed CPRP IT software development projects.
Develop, monitor and maintain constructive working relationships with various interested parties to ensure project progress.
Prepare briefing papers and give presentations to program management on project status.
Facilitate requirements gathering meetings and workshops across multiple sections in the CPRP. Know the questions to ask, define problems, evaluate needs, and solve problems to facilitate collection of business requirements to ensure end-user requirements are met.
Consult with managers, staff and external partners to examine technology needs and problems; review and resolve highly complex problems involving system integration issues so that CPRP information systems integrate with other Ecology information systems.
Develop and gather project metrics such as actual project performance to schedule, budget and functionality.
Maintain the project schedule and report against actual versus baseline and maintain project costs.
Participate in contracted, interstate or international software development projects as an Ecology IT liaison with other Ecology business subject matter experts.
Qualifications
For detailed information on how we calculate experience, please visit our Recruitment website .
Required Qualifications:
Six years of experience and/or education as described below:
Experience in Information Technology (IT) project management. Experience includes but is not limited to, business analysis, user interface design, system testing, and all facets of IT project management for IT projects .
Education involving a major study in Computer Science, Information Technology (IT), Science, Technology, Engineering, Mathematics (STEM), Business Administration, or closely related field.
Examples of how to qualify:
6 years of experience.
5 years of experience AND 30-59 semester or 45-89 quarter college credits.
4 years of experience AND 60-89 semester or 90-134 quarter college credits (Associate’s degree).
4 years of experience AND completion of a two-year accredited vocational training program in IT, or related program.
3 years of experience AND 90-119 semester or 135-179 quarter college credits.
2 years of experience AND a Bachelor’s degree or above.
Please Note: A Project Management Professional (PMP) certification qualifies for up to two years of required experience, provided you have at least one year of professional experience.
Special Requirements/Conditions of Employment:
A background check will be conducted, which may include criminal record history, fingerprinting, and credit history. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.
Desired Qualifications:
A Master’s degree with a focus on Information Technology, Computer Science, Computer Engineering, or project management.
Four years of project management experience on enterprise-scale projects that cross program or agency boundaries.
Certification as a Project Management Professional (PMP) through the Project Management Institute (PMI), or a university or college.
Agile Certification, such as a PMI Agile Certified Practitioner or Scrum Master.
Organizational Change Management (OCM) Prosci Certification
If you are excited about this role but not sure if your experience aligns perfectly with every qualification in the job description, we encourage you to apply. Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At the Department of Ecology, we are dedicated to building a diverse and authentic workplace centered in belonging. You may just be the needed candidate for this or other roles.
Supplemental Information
Ecology does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov .
Our Commitment to DEIR
Diversity, Equity, Inclusion, and Respect (DEIR) are core values central to Ecology's work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity: We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.
Equity: We champion equity, recognizing that each of us need different things to thrive.
Inclusion: We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work.
Respect: We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement.
We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Application Process
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified job seekers from all backgrounds are encouraged to apply.
How to Apply
Click “Apply” at the top of this page. Complete the entire application, including full work history and responses to all supplemental questions, and attach:
Cover letter, describing your interest in and qualifications for this position (required for application)
Resume
Because we base our selection on the information you provide, it is in your best interest to complete the application thoroughly. A resume will not substitute for the “work experience” section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as “see resume” may be considered incomplete.
For detailed application information, please visit our Recruitment website .
Application Attestation: By submitting an application, you are affirming that the information contained in your application and on all attachments is complete and truthful. The state may verify this information, and any false or misleading answers may result in rejection of your application or dismissal if employed.
Need an Accommodation?
If you need reasonable accommodation during the application and/or screening process, including this job announcement in an alternate format:
Please contact us at 360-407-6186 or careers@ecy.wa.gov
If you are deaf or hard of hearing, you may call through the Washington Relay Service by dialing 711 or 1-800-833-6384.
Questions?
For specific questions about the position location options, schedule, or duties, please contact Wilfred Humeny at Wilfred.Humeny@ecy.wa.gov .
If you need assistance applying for this job, are inquiring about the status of your application, would like to request the full position description, or have any other questions, please contact the Recruitment Team at careers@ecy.wa.gov
Ecology employees may be eligible for the following : Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
To learn more about Ecology, please visit our website , explore Working at Ecology , check out our Strategic Plan , and connect with us on LinkedIn , Facebook , Instagram , YouTube , or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Mar 17, 2025
Full time
Keeping Washington Clean and Evergreen
The Department of Ecology is hiring a Climate Pollution Reduction Program Project Manager (IT Project Management - Journey) within the Climate Pollution Reduction Program (CPRP) .
Location:
Headquarters Office in Lacey, WA .
Upon hire, you must live within a commutable distance from the duty station.
Schedule:
This position is eligible for telework and flexible schedule options.
A minimum of one day per week is required in the office.
Schedules are dependent upon position needs and are subject to change.
Application Timeline:
Apply by March 24, 2025
This position will remain open until filled. The agency reserves the right to make a hire at any time after application review begins. Applications received after March 24th may not be considered.
Duties
The Climate Pollution Reduction Program Project Manager works within the Information Technology Section, which provides information, tools and services to support Climate Pollution Reduction Program (CPRP) staff and management in their efforts to stabilize and improve Washington’s environment. As a Project Manager, you will be involved in the project management and development of highly visible application development projects used by myriad internal and external users, such as Ecology staff, or staff from large industrial sources, who rely on these applications to report environmental data. You'll lead interdisciplinary teams of software engineers and environmental scientists to deliver customized software solutions so that CPRP scientists and managers can make sound judgments to protect human health and the environment. Your responsibilities will include organizing your project teams, developing project plans, budgets, schedules, and directing the execution of these plans. The complexity of this work involves detailed planning, execution, and responding to evolving IT technology and best practices . If you possess excellent communication skills, the ability to quickly assess a situation when making a decision and a strong willingness to collaborate across project teams, then this position is for you! Some of your duties as Project Manager include:
Develop IT project plans and charters, set and manage project schedule, manage product backlog, develop and implement communication strategy and plan, and other project management artifacts to ensure business needs are met.
Coordinate the work of project team members and manage project team through regularly scheduled meetings.
Participate in the development of the business case, cost/benefit analysis and feasibility of proposed CPRP IT software development projects.
Develop, monitor and maintain constructive working relationships with various interested parties to ensure project progress.
Prepare briefing papers and give presentations to program management on project status.
Facilitate requirements gathering meetings and workshops across multiple sections in the CPRP. Know the questions to ask, define problems, evaluate needs, and solve problems to facilitate collection of business requirements to ensure end-user requirements are met.
Consult with managers, staff and external partners to examine technology needs and problems; review and resolve highly complex problems involving system integration issues so that CPRP information systems integrate with other Ecology information systems.
Develop and gather project metrics such as actual project performance to schedule, budget and functionality.
Maintain the project schedule and report against actual versus baseline and maintain project costs.
Participate in contracted, interstate or international software development projects as an Ecology IT liaison with other Ecology business subject matter experts.
Qualifications
For detailed information on how we calculate experience, please visit our Recruitment website .
Required Qualifications:
Six years of experience and/or education as described below:
Experience in Information Technology (IT) project management. Experience includes but is not limited to, business analysis, user interface design, system testing, and all facets of IT project management for IT projects .
Education involving a major study in Computer Science, Information Technology (IT), Science, Technology, Engineering, Mathematics (STEM), Business Administration, or closely related field.
Examples of how to qualify:
6 years of experience.
5 years of experience AND 30-59 semester or 45-89 quarter college credits.
4 years of experience AND 60-89 semester or 90-134 quarter college credits (Associate’s degree).
4 years of experience AND completion of a two-year accredited vocational training program in IT, or related program.
3 years of experience AND 90-119 semester or 135-179 quarter college credits.
2 years of experience AND a Bachelor’s degree or above.
Please Note: A Project Management Professional (PMP) certification qualifies for up to two years of required experience, provided you have at least one year of professional experience.
Special Requirements/Conditions of Employment:
A background check will be conducted, which may include criminal record history, fingerprinting, and credit history. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.
Desired Qualifications:
A Master’s degree with a focus on Information Technology, Computer Science, Computer Engineering, or project management.
Four years of project management experience on enterprise-scale projects that cross program or agency boundaries.
Certification as a Project Management Professional (PMP) through the Project Management Institute (PMI), or a university or college.
Agile Certification, such as a PMI Agile Certified Practitioner or Scrum Master.
Organizational Change Management (OCM) Prosci Certification
If you are excited about this role but not sure if your experience aligns perfectly with every qualification in the job description, we encourage you to apply. Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At the Department of Ecology, we are dedicated to building a diverse and authentic workplace centered in belonging. You may just be the needed candidate for this or other roles.
Supplemental Information
Ecology does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov .
Our Commitment to DEIR
Diversity, Equity, Inclusion, and Respect (DEIR) are core values central to Ecology's work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity: We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.
Equity: We champion equity, recognizing that each of us need different things to thrive.
Inclusion: We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work.
Respect: We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement.
We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Application Process
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified job seekers from all backgrounds are encouraged to apply.
How to Apply
Click “Apply” at the top of this page. Complete the entire application, including full work history and responses to all supplemental questions, and attach:
Cover letter, describing your interest in and qualifications for this position (required for application)
Resume
Because we base our selection on the information you provide, it is in your best interest to complete the application thoroughly. A resume will not substitute for the “work experience” section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as “see resume” may be considered incomplete.
For detailed application information, please visit our Recruitment website .
Application Attestation: By submitting an application, you are affirming that the information contained in your application and on all attachments is complete and truthful. The state may verify this information, and any false or misleading answers may result in rejection of your application or dismissal if employed.
Need an Accommodation?
If you need reasonable accommodation during the application and/or screening process, including this job announcement in an alternate format:
Please contact us at 360-407-6186 or careers@ecy.wa.gov
If you are deaf or hard of hearing, you may call through the Washington Relay Service by dialing 711 or 1-800-833-6384.
Questions?
For specific questions about the position location options, schedule, or duties, please contact Wilfred Humeny at Wilfred.Humeny@ecy.wa.gov .
If you need assistance applying for this job, are inquiring about the status of your application, would like to request the full position description, or have any other questions, please contact the Recruitment Team at careers@ecy.wa.gov
Ecology employees may be eligible for the following : Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
To learn more about Ecology, please visit our website , explore Working at Ecology , check out our Strategic Plan , and connect with us on LinkedIn , Facebook , Instagram , YouTube , or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
The Oregon State Hospital, a division of the Oregon Health Authority , has a fantastic opportunity for Executive Support Specialist 2 to join an excellent team working to help people recover from their illness and return to their lives in the community. What you will do!
This position provides administrative and technical support to the Director of Nursing Outreach and Development, the Nursing Service Managers, and staff of the Nursing Services Department. They act as a liaison for the Director of Nursing Outreach and Development to other Federal, State, local and private agencies as well as the general public. They oversee other Executive Support and volunteers assigned to Nursing Administration. They are responsible for completion of assignments received from management team meetings. They are responsible for decisions which regularly relate to highly sensitive matters. This position participates with management regarding the creating and implementation of a hospital staffing plan. They will participate in the coordination and accomplishment of goals and objectives consistent with legislative intent, Governor, Department Director and Superintendent directives and standards of the Joint Commission, the Center for Medicare and Medicaid Services and other licensure and regulatory bodies.
What is in it for you? We offer a workplace that balances productivity with enjoyment; promote s an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from.
We offer full medical, vision, and dental , we pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage. We also offer 8 hours of paid sick leave per month, 8 hours of paid vacation leave per month, 24 hours of personal leave each year, and eleven paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
If you have federal student loan debt or are thinking of going back to school, then you might benefit from the Student Loan Forgiveness Program . If you make 120 qualifying payments on your student loan while working full-time for a qualifying employer, your student loan debt may be forgiven.
This posting will be used to fill one permanent position located in Salem, OR (2600 Center St NE). This position is represented by Service Employees International Union (SEIU).
This position is 100% in person.
Shift - Monday - Friday 7:30AM - 4:00PM (with a 30-minute lunch)
OHA values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , to learn more about OHA’s mission, vision, and core values.
Minimum Qualifications:
O ne year of experience performing administrative duties in support of agency projects or programs. Qualifying experience would involve data collection and analysis; project evaluation and/or analysis; interpretation and application of laws, rules, and regulations; or similar experience.
Preferred Skills:
Experience with Microsoft Office Suite
Experience with composition of correspondence, reports, and memos
Detailed Orientated
Muti-tasker
Working with multiple deadlines with simultaneous projects
How to apply: Complete the online application. Complete the Questionnaire. Attach a Resume (required)
Attach Cover Letter (required)
Attention current State of Oregon employees : To apply for posted positions, please close this window, and log into your Workday account and apply through the Career worklet.
Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.
Questions/Need Help?
If you need assistance to participate in the application process, including an accommodation request under the Americans with Disabilities Act contact at Jenny Templin 971-372-8147 or Jenny.Templin@oha.oregon.gov
Additional Information
Please monitor your Workday account, as all communication will be sent to your Workday account. You must have a valid e-mail address to apply.
If you are a veteran, you may receive preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, we will ask you for your documents later in the process.
We do not offer VISA sponsorships or transfers at this time – unless specifically noted. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States
If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
Candidates who are offered employment at the Oregon State Hospital must satisfactorily pass a pre-employment drug test.
Please only attach documents that are related to the position. Additional documents that are attached will not be reviewed.
Employees at the Oregon State Hospital may be exposed to the handling, administration, waste, and spill cleanup of hazardous medications, which may result in health impacts to the employee.
Applicants can review the Oregon State Hospital's anti-retaliation notice at www.oregon.gov/oha/OSH/Documents/SB469.pdf
Applicant Help and Support webpage.
The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training for this position. (critical elements of the process).
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.
Jan 27, 2025
Full time
The Oregon State Hospital, a division of the Oregon Health Authority , has a fantastic opportunity for Executive Support Specialist 2 to join an excellent team working to help people recover from their illness and return to their lives in the community. What you will do!
This position provides administrative and technical support to the Director of Nursing Outreach and Development, the Nursing Service Managers, and staff of the Nursing Services Department. They act as a liaison for the Director of Nursing Outreach and Development to other Federal, State, local and private agencies as well as the general public. They oversee other Executive Support and volunteers assigned to Nursing Administration. They are responsible for completion of assignments received from management team meetings. They are responsible for decisions which regularly relate to highly sensitive matters. This position participates with management regarding the creating and implementation of a hospital staffing plan. They will participate in the coordination and accomplishment of goals and objectives consistent with legislative intent, Governor, Department Director and Superintendent directives and standards of the Joint Commission, the Center for Medicare and Medicaid Services and other licensure and regulatory bodies.
What is in it for you? We offer a workplace that balances productivity with enjoyment; promote s an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from.
We offer full medical, vision, and dental , we pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage. We also offer 8 hours of paid sick leave per month, 8 hours of paid vacation leave per month, 24 hours of personal leave each year, and eleven paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
If you have federal student loan debt or are thinking of going back to school, then you might benefit from the Student Loan Forgiveness Program . If you make 120 qualifying payments on your student loan while working full-time for a qualifying employer, your student loan debt may be forgiven.
This posting will be used to fill one permanent position located in Salem, OR (2600 Center St NE). This position is represented by Service Employees International Union (SEIU).
This position is 100% in person.
Shift - Monday - Friday 7:30AM - 4:00PM (with a 30-minute lunch)
OHA values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , to learn more about OHA’s mission, vision, and core values.
Minimum Qualifications:
O ne year of experience performing administrative duties in support of agency projects or programs. Qualifying experience would involve data collection and analysis; project evaluation and/or analysis; interpretation and application of laws, rules, and regulations; or similar experience.
Preferred Skills:
Experience with Microsoft Office Suite
Experience with composition of correspondence, reports, and memos
Detailed Orientated
Muti-tasker
Working with multiple deadlines with simultaneous projects
How to apply: Complete the online application. Complete the Questionnaire. Attach a Resume (required)
Attach Cover Letter (required)
Attention current State of Oregon employees : To apply for posted positions, please close this window, and log into your Workday account and apply through the Career worklet.
Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.
Questions/Need Help?
If you need assistance to participate in the application process, including an accommodation request under the Americans with Disabilities Act contact at Jenny Templin 971-372-8147 or Jenny.Templin@oha.oregon.gov
Additional Information
Please monitor your Workday account, as all communication will be sent to your Workday account. You must have a valid e-mail address to apply.
If you are a veteran, you may receive preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, we will ask you for your documents later in the process.
We do not offer VISA sponsorships or transfers at this time – unless specifically noted. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States
If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
Candidates who are offered employment at the Oregon State Hospital must satisfactorily pass a pre-employment drug test.
Please only attach documents that are related to the position. Additional documents that are attached will not be reviewed.
Employees at the Oregon State Hospital may be exposed to the handling, administration, waste, and spill cleanup of hazardous medications, which may result in health impacts to the employee.
Applicants can review the Oregon State Hospital's anti-retaliation notice at www.oregon.gov/oha/OSH/Documents/SB469.pdf
Applicant Help and Support webpage.
The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training for this position. (critical elements of the process).
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.
Location: Any Mercy Corps Office Location
Valid unrestricted work authorization in the country in which you will be based is required at the time of application for this position.
Position Status: Full-time, Regular, Exempt (Temporary: 24 months; the assignment can be extended, depending on business needs)
Salar y:
US Starting Salary for this role will be USD $53,200 to $63,175 commensurate on experience.
Based on local benchmark for candidates outside the United States.
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Team
The Global Security team provides proactive, practical security support and advice to country leadership, regional security advisors, security focal points and global leadership; and rapid analysis, mitigation strategies and support during a crisis or critical incident. Global Security's goal is to build a culture of safety, security and inclusion that leverages the strength of our diverse team to protect our people and our organization.
Mercy Corps is a global team of humanitarians working together on the front lines of today’s biggest crises to create a future of possibility, where everyone can prosper. Our mission is to alleviate suffering, poverty, and oppression by helping people build secure, productive, and just communities. The Global Security team supports the agency to ensure that team members can work safely, whilst enabling programming and operations.
To ensure that team members understand the nature of safety and security risks and can manage those risks effectively, Global Security provides training in personal security, security management, crisis management, first aid and trauma care, hostile environment awareness and other key areas. Our way of training and learning draws on both digital and live methods, adopting adult learning principles and methodologies – where the perspective of the learning developer is Learner-centric, the content and learning product is accessible, relevant, memorable and works within the Learners’ regular day to day activities. As digital learning is continually growing and evolving, we want to be at the forefront of applying innovative learning and development methods so that Mercy Corps team members can actively make a difference in other people's lives, whilst always being safe and secure.
The Position
The successful candidate will work in the Global Security team to develop and deliver a diverse portfolio of online and blended eLearning programmes related to safety and security. We are looking for someone who can confidently use eLearning content creation tools and who has a deep understanding of adult learning theory and evidence to develop pedagogically sound, effective, innovative, and fit-for-purpose content that aligns with Global Security’s training, learning and development objectives. We need an experienced instructional designer who can design and build asynchronous and synchronous training courses that meet the determined learning objectives of each training and are able to produce visually appealing and engaging modules for our global learners.
While script writing will mostly sit with other team members, the digital learning developer (DLD) will prioritize the learning audience in mind and work with subject matter experts to provide script writing and storyboarding guidance while managing expectations around each learning project. The ideal candidate can thrive working independently on the technical aspects of eLearning Development and has no problem delivering the learning products within the determined project timelines and can actively communicate project delays and issues, while thinking creatively about solutions. The candidate will share project updates with their team and respective project stakeholders, and occasionally may need to consult with other Learning and Development stakeholders across the agency to align our approaches where necessary. Project, communication, and time management skills are necessary.
Essential Responsibilities
CURRICULUM AND TRAINING DEVELOPMENT
Review existing training materials with the Global Security Team and see where there are opportunities to build and revamp online course content to make them more engaging and effective for our learners. This includes, and is not limited to, updating and developing learning objectives, course framework, modules, assessments, and interactive and design elements for our mandatory online safety & security modules.
Support the Global Security team to adapt these teaching materials for blended learning delivery modes (online and in-person delivery)
ACCESSIBILITY AND INCLUSIVITY
Ensure eLearning courses meet WCAG compliance requirements to help make digital content accessible to people with disabilities.
Account for and consider learners with various levels of internet access, levels of technical literacy, difficulties related to their geographical location, non-primary language limitations, and cultural context when developing training.
Ensure all transcripts, subtitles, and captions for all visual and auditory content are included in course development and translated into Mercy Corps’ predominantly used languages before rollout.
QUALITY ASSURANCE
Conduct quality assurance tests and engage volunteer testers to ensure eLearning courses meet quality, productivity, and the needs of learners while habitually documenting new and existing processes.
Take appropriate actions to identify, investigate, and resolve issues as quickly as possible and understand when best to escalate due to potential impact of the issue.
IMPROVE THROUGH ITERATION
Evaluate the learning experience alongside data from the LMS to identify actionable insights to drive continuous improvements in learning.
Develop a course revision schedule in accordance with industry norms, advances in technology, and developments in the field of study.
Actively update technical, language, and process fixes to existing courses and changes as needed
Engage in a variety of relevant learning opportunities outside of the immediate team to enhance personal job skill capacity and knowledge.
COLLABORATION AND PROJECT MANAGEMENT
Manage multiple course development projects, prioritize tasks through effective time management and actively communicate with the team to effectively and efficiently manage the projects
Facilitate meetings and collaborate with subject matter experts to lead the eLearning content review process, achieve learning project goals, and ensure a collaborative development process
Partner with the LMS Administrator to ensure that training is designed to meet LMS requirements and understand any existing system limitations, and
Consult with the Mercy Corps Brand team throughout the development process to ensure Mercy Corps’ design and branding standards are met
SAFEGUARDING RESPONSIBILITIES
Actively incorporate safeguarding into recruitment processes, identifying and mitigating risks.
Uphold Mercy Corps’ values by respecting the dignity and well-being of team members and participants.
Foster open communication within the team and promote the use of reporting mechanisms for any concerns.
Supervisory Responsibility
The Digital Learning Developer has no supervisory responsibilities.
Accountability
Reports Directly To: Director of Capacity Strengthening and Training, Global Security.
Works Directly With: Global Security team members and other learning and development counterparts across the agency.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
Bachelor’s degree (or equivalent) in instructional design, instructional technology, curriculum development or related field preferred.
2+ years of experience working as a digital learning designer and online curriculum development and delivery for adult learners.
Strong knowledge of instructional design concepts and principles and can present their online portfolio of storyboards, templates, courses, and curricula they have developed to evidence this expertise.
Trained and deep working knowledge of Articulate Storyline 360 and SCORM requirements.
Strong attention to detail and understands the importance of quality assurance processes and can present various optional solutions to problems upon their discovery.
Proficiency in English (spoken, written, and reading) is required. Fluency in an additional language, such as French, Spanish, or Arabic, is a plus.
Demonstrated high standard of communication skills including written and verbal communications skills.
Demonstrated ability of managing expectations of internal/external stakeholders.
Thrives working independently with excellent time management and organizational skills.
Thrives being a collaborative and engaged team player who can be flexible and assume new tasks when required to support broader team objectives.
Highly motivated and passionate about what they do.
Experience working with non-governmental organizations (NGOs)/security organizations, is a plus.
Experience working with diverse populations in terms of language, location, and accessibility needs, is a plus.
Experience with Adobe Captivate and/or video production software to create video-based learning experience, is a plus.
Success Factors
The successful candidate will be passionate about applying learning practices in a humanitarian organization, and will be able to work closely with a diverse team to adapt materials and methodologies to ensure the best training across varied contexts. The Digital Learning Developer will demonstrate exceptional technical digital learning development skills and strong project management abilities, attention to detail, the ability to meet deadlines and work independently and cooperatively with team members.
The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, are committed to the values and mission of Mercy Corps, thrive in evolving and changing environments and make effective interpersonal and cross-cultural communication skills a priority in all situations.
Nov 21, 2024
Full time
Location: Any Mercy Corps Office Location
Valid unrestricted work authorization in the country in which you will be based is required at the time of application for this position.
Position Status: Full-time, Regular, Exempt (Temporary: 24 months; the assignment can be extended, depending on business needs)
Salar y:
US Starting Salary for this role will be USD $53,200 to $63,175 commensurate on experience.
Based on local benchmark for candidates outside the United States.
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Team
The Global Security team provides proactive, practical security support and advice to country leadership, regional security advisors, security focal points and global leadership; and rapid analysis, mitigation strategies and support during a crisis or critical incident. Global Security's goal is to build a culture of safety, security and inclusion that leverages the strength of our diverse team to protect our people and our organization.
Mercy Corps is a global team of humanitarians working together on the front lines of today’s biggest crises to create a future of possibility, where everyone can prosper. Our mission is to alleviate suffering, poverty, and oppression by helping people build secure, productive, and just communities. The Global Security team supports the agency to ensure that team members can work safely, whilst enabling programming and operations.
To ensure that team members understand the nature of safety and security risks and can manage those risks effectively, Global Security provides training in personal security, security management, crisis management, first aid and trauma care, hostile environment awareness and other key areas. Our way of training and learning draws on both digital and live methods, adopting adult learning principles and methodologies – where the perspective of the learning developer is Learner-centric, the content and learning product is accessible, relevant, memorable and works within the Learners’ regular day to day activities. As digital learning is continually growing and evolving, we want to be at the forefront of applying innovative learning and development methods so that Mercy Corps team members can actively make a difference in other people's lives, whilst always being safe and secure.
The Position
The successful candidate will work in the Global Security team to develop and deliver a diverse portfolio of online and blended eLearning programmes related to safety and security. We are looking for someone who can confidently use eLearning content creation tools and who has a deep understanding of adult learning theory and evidence to develop pedagogically sound, effective, innovative, and fit-for-purpose content that aligns with Global Security’s training, learning and development objectives. We need an experienced instructional designer who can design and build asynchronous and synchronous training courses that meet the determined learning objectives of each training and are able to produce visually appealing and engaging modules for our global learners.
While script writing will mostly sit with other team members, the digital learning developer (DLD) will prioritize the learning audience in mind and work with subject matter experts to provide script writing and storyboarding guidance while managing expectations around each learning project. The ideal candidate can thrive working independently on the technical aspects of eLearning Development and has no problem delivering the learning products within the determined project timelines and can actively communicate project delays and issues, while thinking creatively about solutions. The candidate will share project updates with their team and respective project stakeholders, and occasionally may need to consult with other Learning and Development stakeholders across the agency to align our approaches where necessary. Project, communication, and time management skills are necessary.
Essential Responsibilities
CURRICULUM AND TRAINING DEVELOPMENT
Review existing training materials with the Global Security Team and see where there are opportunities to build and revamp online course content to make them more engaging and effective for our learners. This includes, and is not limited to, updating and developing learning objectives, course framework, modules, assessments, and interactive and design elements for our mandatory online safety & security modules.
Support the Global Security team to adapt these teaching materials for blended learning delivery modes (online and in-person delivery)
ACCESSIBILITY AND INCLUSIVITY
Ensure eLearning courses meet WCAG compliance requirements to help make digital content accessible to people with disabilities.
Account for and consider learners with various levels of internet access, levels of technical literacy, difficulties related to their geographical location, non-primary language limitations, and cultural context when developing training.
Ensure all transcripts, subtitles, and captions for all visual and auditory content are included in course development and translated into Mercy Corps’ predominantly used languages before rollout.
QUALITY ASSURANCE
Conduct quality assurance tests and engage volunteer testers to ensure eLearning courses meet quality, productivity, and the needs of learners while habitually documenting new and existing processes.
Take appropriate actions to identify, investigate, and resolve issues as quickly as possible and understand when best to escalate due to potential impact of the issue.
IMPROVE THROUGH ITERATION
Evaluate the learning experience alongside data from the LMS to identify actionable insights to drive continuous improvements in learning.
Develop a course revision schedule in accordance with industry norms, advances in technology, and developments in the field of study.
Actively update technical, language, and process fixes to existing courses and changes as needed
Engage in a variety of relevant learning opportunities outside of the immediate team to enhance personal job skill capacity and knowledge.
COLLABORATION AND PROJECT MANAGEMENT
Manage multiple course development projects, prioritize tasks through effective time management and actively communicate with the team to effectively and efficiently manage the projects
Facilitate meetings and collaborate with subject matter experts to lead the eLearning content review process, achieve learning project goals, and ensure a collaborative development process
Partner with the LMS Administrator to ensure that training is designed to meet LMS requirements and understand any existing system limitations, and
Consult with the Mercy Corps Brand team throughout the development process to ensure Mercy Corps’ design and branding standards are met
SAFEGUARDING RESPONSIBILITIES
Actively incorporate safeguarding into recruitment processes, identifying and mitigating risks.
Uphold Mercy Corps’ values by respecting the dignity and well-being of team members and participants.
Foster open communication within the team and promote the use of reporting mechanisms for any concerns.
Supervisory Responsibility
The Digital Learning Developer has no supervisory responsibilities.
Accountability
Reports Directly To: Director of Capacity Strengthening and Training, Global Security.
Works Directly With: Global Security team members and other learning and development counterparts across the agency.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
Bachelor’s degree (or equivalent) in instructional design, instructional technology, curriculum development or related field preferred.
2+ years of experience working as a digital learning designer and online curriculum development and delivery for adult learners.
Strong knowledge of instructional design concepts and principles and can present their online portfolio of storyboards, templates, courses, and curricula they have developed to evidence this expertise.
Trained and deep working knowledge of Articulate Storyline 360 and SCORM requirements.
Strong attention to detail and understands the importance of quality assurance processes and can present various optional solutions to problems upon their discovery.
Proficiency in English (spoken, written, and reading) is required. Fluency in an additional language, such as French, Spanish, or Arabic, is a plus.
Demonstrated high standard of communication skills including written and verbal communications skills.
Demonstrated ability of managing expectations of internal/external stakeholders.
Thrives working independently with excellent time management and organizational skills.
Thrives being a collaborative and engaged team player who can be flexible and assume new tasks when required to support broader team objectives.
Highly motivated and passionate about what they do.
Experience working with non-governmental organizations (NGOs)/security organizations, is a plus.
Experience working with diverse populations in terms of language, location, and accessibility needs, is a plus.
Experience with Adobe Captivate and/or video production software to create video-based learning experience, is a plus.
Success Factors
The successful candidate will be passionate about applying learning practices in a humanitarian organization, and will be able to work closely with a diverse team to adapt materials and methodologies to ensure the best training across varied contexts. The Digital Learning Developer will demonstrate exceptional technical digital learning development skills and strong project management abilities, attention to detail, the ability to meet deadlines and work independently and cooperatively with team members.
The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, are committed to the values and mission of Mercy Corps, thrive in evolving and changing environments and make effective interpersonal and cross-cultural communication skills a priority in all situations.
United States Agency for International Development
Washington DC
Provide legal support to attorneys in the Office of the General Counsel.
Conduct legal research and writing.
Attend meetings and briefings in support of the Office of the General Counsel attorneys.
Brief General Counsel and United States Agency for International Development Operating Units on legal topics.
Support attorneys in responding to inquiries from Congress, the Government Accountability Office, and the Office of Inspector General.
Nov 20, 2024
Intern
Provide legal support to attorneys in the Office of the General Counsel.
Conduct legal research and writing.
Attend meetings and briefings in support of the Office of the General Counsel attorneys.
Brief General Counsel and United States Agency for International Development Operating Units on legal topics.
Support attorneys in responding to inquiries from Congress, the Government Accountability Office, and the Office of Inspector General.
Mercy Corps
Mercy Corps office location, with flexibility to work or be available in the PST or EST time zones – Remote
Location: Mercy Corps office location, with flexibility to work or be available in the PST or EST time zones – Remote Valid unrestricted work authorization in the country in which you will be based is required at the time of application for this position. Position Status: Full-time, Regular, Exempt (Temporary: 5 months, end of January 2025 to end of June 2025, Parental Leave Coverage) Salary:
US Starting Salary for this role will be USD $76,800 - $91,200 commensurate on experience.
Based on local benchmark for candidates outside the United States.
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact. The Team The Development team works to raise private funds, cultivating and maintaining relationships with private donors; define the agency’s brand, raising our public profile and sharing stories about our work by engaging with the media, the public, and our supporters; and producing a wide range of online and offline communications. We are passionate about Mercy Corps’ mission and dedicated to supporting our worldwide team that’s improving the lives of 30 million people in more than 40 countries. In support of that mission, the Corporate and Foundations team (CFT) manages Mercy Corps’ relationships with major US corporations and foundations by co-creating strategically restricted grants, leading Big Bet proposal processes, and seeking flexible funding. We set bold agency-wide strategies, manage relationships with partners, and support relationships initiated by our Development team members and Program team members around the world. The Position The Climate: Possible Campaign Program Manager will drive the effective management and continuous improvement of the Climate: Possible, a core component of Mercy Corps’ Climate Smart Commitment. This campaign aims to raise $250 million from private donors to advance climate resilience for communities and create transformational impact for millions facing the climate crisis. The Program Manager will oversee the campaign workplan, lead regular working group and leadership team meetings, and coordinate quarterly workshops and progress reporting toward Climate: Possible goals. This role involves maintaining a suite of strategic climate solutions, managing Climate: Possible Pooled Fund initiatives, and supporting high-level donors and prospect engagement efforts. The Program Manager will facilitate cross-departmental collaboration to advance campaign goals (including with Development, Technical Resources & Quality (TRaQ), Regional, Finance, and Programs teams), coordinate regular Development team updates, and drive opportunities to advance fundraising efforts through new campaign assets, technical engagements, and an 'Advisory' Group. Additionally, they will manage impact reporting, support the annual climate donor report, and assist with KPI tracking and pipeline management, as needed. Essential Responsibilities CAMPAIGN MANAGEMENT
Oversee the campaign workplan and calendar, ensuring activities remain on track.
Lead bi-weekly Climate: Possible Development Team Working Group Meetings; including agenda development, member engagement, and follow-up on action items.
Manage monthly Climate: Possible Leadership Committee Meetings; including input from team leaders, agenda development, and follow-up on action items.
Coordinate quarterly updates and reporting for Goal 4 of Mercy Corps’ Climate Smart Commitment.
Continuously identify and implement improvements to the management and operations of the campaign in the most efficient, effective, and equitable ways possible.
IMPACT REPORTING
Support the finalization of the annual climate donor report; including overseeing project management, supporting report design (as needed), and ensuring dissemination to donors, prospects, and MC teams.
Manage a system to track and report the impact and reach of climate programs, based on a set of harmonized results measures (including restricted and flexible grants), and ensure Development Team grants are in compliance.
Develop and manage anchor donor engagement, including bi-annual impact updates and leadership briefings.
STRATEGY AND FUNDRAISING SUPPORT
Oversee the Climate: Possible Pooled Fund initiatives; including allocation and financial management of fund and awards, tracking initiatives and support/ check-ins as needed, and identifying donor engagement opportunities.
Support the Senior Directors of Corporate and Foundation Partnerships and the Office of the Chief Climate Officer in launching a second round of Climate: Possible Pooled Fund initiatives, as needed.
Maintain and update a suite of strategic climate solutions in collaboration with Regional and Country Teams, TRaQ, and Relationship Managers, to utilize in pursuit of private fundraising opportunities; this includes revisiting the suite quarterly with Regional Teams and provide ongoing process support to Regional Teams and Relationship Managers.
Contribute to the creation and refinement of new and existing campaign assets based on the development of strategic climate solutions and gaps identified in consultation with Relationship Managers and Deputies.
Ensure progress of a Climate: Possible ‘Advisory’ Group in partnership with the Chief Development Officer and Chief Climate Officer; including support of the overall strategy and individual members’ engagement plans.
INTERNAL ENGAGEMENT AND COMMUNICATION
Manage quarterly Climate: Possible Fundraiser Meetings; including developing the agenda, coordinating contributions from individual team members, developing the deck and/or supporting materials, and following up with post-meeting action items.
Develop and distribute the bi-monthly Climate: Possible Development Team newsletter; including tracking content over time, soliciting input from team members, and engaging team members on improvements.
Support quarterly ‘Climate Connect’ technical engagements with TRaQ, program, and research teams to strengthen Development Team technical knowledge, as needed.
Facilitate communications to Mercy Corps leadership about Climate: Possible, as requested by the Chief Development Officer.
Collaborate with the Development Team and other Mercy Corps teams to seek out and implement ways to enhance internal accessibility and knowledge-sharing of the campaign.
PIPELINE AND OPERATIONS SUPPORT
Regularly review Climate: Possible revenue and pipeline dashboard, addressing issues with Development Operations, as needed.
Support accurate campaign pipeline management, in coordination with the Director of Fundraising Strategy & Services and Development Operations, as needed.
Track cumulative Climate: Possible KPIs, in partnership with Team Leads and Development Operations.
Supervisory Responsibility The Climate Possible Campaign Program Manager has no supervisory responsibilities. Accountability Reports Directly To: Senior Director, Foundation Partnerships Works Directly With: Senior Directors of Corporate and Foundation Partnerships, Strategic Partnerships and Philanthropy, and MCinE Development, Director of Fundraising Strategy & Services, and VIP of High Impact Philanthropy; key stakeholders in Development, including the Communications and Operations teams; the Office of the Chief Climate Officer; Technical Resources and Quality (TRaQ); Regional Program Teams, including Regional leaderships, Program Officers, Country Directors, Technical Advisors; and Finance. Accountability to Participants and Stakeholders Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Minimum Qualifications & Transferable Skills
Bachelor’s degree (or equivalent) and 5+ years of progressive experience in increasingly responsible roles with program and/or fundraising teams.
Proven ability to effectively manage projects while prioritizing competing priorities.
Excellent project and work management skills, including the ability to organize tasks, establish priorities, and follow through in a timely manner.
Understanding of climate adaptation, international aid, and development required.
Experience in fundraising campaigns is a plus.
Proficiency in English (spoken, written, and reading) is required. Fluency in an additional language, such as French, Spanish, or Arabic, is a plus.
Excellent writing, editing, and communication skills are required, with a proven ability to “translate” technical language into compelling content.
Outstanding written and verbal communications skills.
Strong problem-solving, interpersonal, and intercultural skills.
Experience developing and executing strategies within diverse, international, and distributed teams is highly desirable.
Intermediate or higher proficiency in Microsoft Office Suite, including Teams, SharePoint, Word, PowerPoint, and Excel.
Success Factors The successful Climate: Possible Program Manager will be an outstanding project manager and relationship builder, particularly with internal Mercy Corps stakeholders. They will skillfully coordinate cross-functional teams to complete projects and work required, help Mercy Corps reach its campaign goals, and support communities in strengthening their resilience to climate change. They will be able to articulate Mercy Corps’ mission and engagement opportunities with passion and professionalism. At Mercy Corps, we value team members who embrace curiosity, act with integrity, and foster an environment of inclusion and collaboration. Our successful team members work effectively in evolving and dynamic environments, prioritize clear communication, and build collaborative relationships across departments. They interact with all global team members with an inclusive approach and excel at multitasking, meeting deadlines, and processing information to support our changing program activities.
Oct 31, 2024
Full time
Location: Mercy Corps office location, with flexibility to work or be available in the PST or EST time zones – Remote Valid unrestricted work authorization in the country in which you will be based is required at the time of application for this position. Position Status: Full-time, Regular, Exempt (Temporary: 5 months, end of January 2025 to end of June 2025, Parental Leave Coverage) Salary:
US Starting Salary for this role will be USD $76,800 - $91,200 commensurate on experience.
Based on local benchmark for candidates outside the United States.
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact. The Team The Development team works to raise private funds, cultivating and maintaining relationships with private donors; define the agency’s brand, raising our public profile and sharing stories about our work by engaging with the media, the public, and our supporters; and producing a wide range of online and offline communications. We are passionate about Mercy Corps’ mission and dedicated to supporting our worldwide team that’s improving the lives of 30 million people in more than 40 countries. In support of that mission, the Corporate and Foundations team (CFT) manages Mercy Corps’ relationships with major US corporations and foundations by co-creating strategically restricted grants, leading Big Bet proposal processes, and seeking flexible funding. We set bold agency-wide strategies, manage relationships with partners, and support relationships initiated by our Development team members and Program team members around the world. The Position The Climate: Possible Campaign Program Manager will drive the effective management and continuous improvement of the Climate: Possible, a core component of Mercy Corps’ Climate Smart Commitment. This campaign aims to raise $250 million from private donors to advance climate resilience for communities and create transformational impact for millions facing the climate crisis. The Program Manager will oversee the campaign workplan, lead regular working group and leadership team meetings, and coordinate quarterly workshops and progress reporting toward Climate: Possible goals. This role involves maintaining a suite of strategic climate solutions, managing Climate: Possible Pooled Fund initiatives, and supporting high-level donors and prospect engagement efforts. The Program Manager will facilitate cross-departmental collaboration to advance campaign goals (including with Development, Technical Resources & Quality (TRaQ), Regional, Finance, and Programs teams), coordinate regular Development team updates, and drive opportunities to advance fundraising efforts through new campaign assets, technical engagements, and an 'Advisory' Group. Additionally, they will manage impact reporting, support the annual climate donor report, and assist with KPI tracking and pipeline management, as needed. Essential Responsibilities CAMPAIGN MANAGEMENT
Oversee the campaign workplan and calendar, ensuring activities remain on track.
Lead bi-weekly Climate: Possible Development Team Working Group Meetings; including agenda development, member engagement, and follow-up on action items.
Manage monthly Climate: Possible Leadership Committee Meetings; including input from team leaders, agenda development, and follow-up on action items.
Coordinate quarterly updates and reporting for Goal 4 of Mercy Corps’ Climate Smart Commitment.
Continuously identify and implement improvements to the management and operations of the campaign in the most efficient, effective, and equitable ways possible.
IMPACT REPORTING
Support the finalization of the annual climate donor report; including overseeing project management, supporting report design (as needed), and ensuring dissemination to donors, prospects, and MC teams.
Manage a system to track and report the impact and reach of climate programs, based on a set of harmonized results measures (including restricted and flexible grants), and ensure Development Team grants are in compliance.
Develop and manage anchor donor engagement, including bi-annual impact updates and leadership briefings.
STRATEGY AND FUNDRAISING SUPPORT
Oversee the Climate: Possible Pooled Fund initiatives; including allocation and financial management of fund and awards, tracking initiatives and support/ check-ins as needed, and identifying donor engagement opportunities.
Support the Senior Directors of Corporate and Foundation Partnerships and the Office of the Chief Climate Officer in launching a second round of Climate: Possible Pooled Fund initiatives, as needed.
Maintain and update a suite of strategic climate solutions in collaboration with Regional and Country Teams, TRaQ, and Relationship Managers, to utilize in pursuit of private fundraising opportunities; this includes revisiting the suite quarterly with Regional Teams and provide ongoing process support to Regional Teams and Relationship Managers.
Contribute to the creation and refinement of new and existing campaign assets based on the development of strategic climate solutions and gaps identified in consultation with Relationship Managers and Deputies.
Ensure progress of a Climate: Possible ‘Advisory’ Group in partnership with the Chief Development Officer and Chief Climate Officer; including support of the overall strategy and individual members’ engagement plans.
INTERNAL ENGAGEMENT AND COMMUNICATION
Manage quarterly Climate: Possible Fundraiser Meetings; including developing the agenda, coordinating contributions from individual team members, developing the deck and/or supporting materials, and following up with post-meeting action items.
Develop and distribute the bi-monthly Climate: Possible Development Team newsletter; including tracking content over time, soliciting input from team members, and engaging team members on improvements.
Support quarterly ‘Climate Connect’ technical engagements with TRaQ, program, and research teams to strengthen Development Team technical knowledge, as needed.
Facilitate communications to Mercy Corps leadership about Climate: Possible, as requested by the Chief Development Officer.
Collaborate with the Development Team and other Mercy Corps teams to seek out and implement ways to enhance internal accessibility and knowledge-sharing of the campaign.
PIPELINE AND OPERATIONS SUPPORT
Regularly review Climate: Possible revenue and pipeline dashboard, addressing issues with Development Operations, as needed.
Support accurate campaign pipeline management, in coordination with the Director of Fundraising Strategy & Services and Development Operations, as needed.
Track cumulative Climate: Possible KPIs, in partnership with Team Leads and Development Operations.
Supervisory Responsibility The Climate Possible Campaign Program Manager has no supervisory responsibilities. Accountability Reports Directly To: Senior Director, Foundation Partnerships Works Directly With: Senior Directors of Corporate and Foundation Partnerships, Strategic Partnerships and Philanthropy, and MCinE Development, Director of Fundraising Strategy & Services, and VIP of High Impact Philanthropy; key stakeholders in Development, including the Communications and Operations teams; the Office of the Chief Climate Officer; Technical Resources and Quality (TRaQ); Regional Program Teams, including Regional leaderships, Program Officers, Country Directors, Technical Advisors; and Finance. Accountability to Participants and Stakeholders Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Minimum Qualifications & Transferable Skills
Bachelor’s degree (or equivalent) and 5+ years of progressive experience in increasingly responsible roles with program and/or fundraising teams.
Proven ability to effectively manage projects while prioritizing competing priorities.
Excellent project and work management skills, including the ability to organize tasks, establish priorities, and follow through in a timely manner.
Understanding of climate adaptation, international aid, and development required.
Experience in fundraising campaigns is a plus.
Proficiency in English (spoken, written, and reading) is required. Fluency in an additional language, such as French, Spanish, or Arabic, is a plus.
Excellent writing, editing, and communication skills are required, with a proven ability to “translate” technical language into compelling content.
Outstanding written and verbal communications skills.
Strong problem-solving, interpersonal, and intercultural skills.
Experience developing and executing strategies within diverse, international, and distributed teams is highly desirable.
Intermediate or higher proficiency in Microsoft Office Suite, including Teams, SharePoint, Word, PowerPoint, and Excel.
Success Factors The successful Climate: Possible Program Manager will be an outstanding project manager and relationship builder, particularly with internal Mercy Corps stakeholders. They will skillfully coordinate cross-functional teams to complete projects and work required, help Mercy Corps reach its campaign goals, and support communities in strengthening their resilience to climate change. They will be able to articulate Mercy Corps’ mission and engagement opportunities with passion and professionalism. At Mercy Corps, we value team members who embrace curiosity, act with integrity, and foster an environment of inclusion and collaboration. Our successful team members work effectively in evolving and dynamic environments, prioritize clear communication, and build collaborative relationships across departments. They interact with all global team members with an inclusive approach and excel at multitasking, meeting deadlines, and processing information to support our changing program activities.
Keeping Washington Clean and Evergreen
The Climate Pollution Reduction Program (CPRP) is looking to fill an IT Business Analyst (Journey Level) position. This position is located in our Headquarters Office in Lacey, WA. Upon hire, you must live within a commutable distance from the duty station. Are you a seasoned IT professional with a passion for the environment? We have an exciting new opportunity to be a part of a growing, enthusiastic team helping Washington create a better environmental future. As the CPRP Business Analyst, you will provide guidance and assistance in the areas of IT business analysis and quality assurance on complex IT projects. In this role, you will support our team of CPRP developers with systems design, implementation, enhancement, and maintenance of new and existing applications in our agile development environment. Some of your responsibilities will include:
Requirements elicitation: serve as a facilitator with our business users to develop detailed application requirements.
Knowledge Sharing: Foster a culture of knowledge sharing within the CPRP team, facilitating learning opportunities and sharing best practices to enhance collective expertise.
Innovation and Improvement: Drive innovation and continuous improvement initiatives within the CPRP team, exploring new technologies and methodologies to enhance our systems and processes.
Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment, embracing change and proactively seeking solutions to challenges as they arise.
Troubleshooting: support business users working to provide solutions to our customers.
Training: serve as Climate Pollution Reduction’s subject matter expert to train CPRP office staff on operation of CPRP systems.
Engagement: Act as a key point of contact for interested parties, ensuring their needs and concerns are effectively addressed throughout the project lifecycle.
Agency Mission: Ecology's mission is to protect, preserve and enhance the environment for current and future generations. Program Mission: The CPRP’s mission is to implement policies and programs to reduce carbon emissions in the state of Washington so that the state meets its statutory greenhouse gas emission limits. The CPRP focuses long term, requiring creative and strategic decision making for implementation to achieve broad statewide and interstate success reducing carbon emissions in the state of Washington so residents have a healthy environment and climate. Tele-work options for this position: This position will have flexibility of a hybrid schedule, empowering work from home and office, providing less time in traffic and shrinking your carbon footprint. This position will be eligible for up to an 80% tele-work schedule. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change.
Application Timeline: This position will remain open until filled; we will review applications on November 8, 2024. In order to be considered, please submit an application on or before November 7 , 2024 . If your application isn't received by this date, it may not be considered. The agency reserves the right to make a Hire any time after the initial screening date.
Please Note: We will review all applications received before the date above. Additional reviews after this date typically only occur if we have a small applicant pool, or if a successful Hire was not made. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.
Equity : We champion equity, recognizing that each of us need different things to thrive.
Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work.
Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement.
We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique? As Business Analyst for the Information Technology Section of the Climate Pollution Reduction Program (CPRP), you will directly contribute to the program’s mission through highly complex, large-scale software projects to support timely implementation of the program’s high impact climate portfolio, such as the Cap-and-Invest Program, Clean Fuel Standard, Hydrofluorocarbons, greenhouse gas tracking and reporting, and more. What you will do:
Work with the IT Project Manager to apply in-depth business expertise and analytical processes to the planning, design and implementation of CPRP IT scientific information systems to meet the needs of the program, involving technical writing to develop Project Charters, Decision Packages (DP), and other project management artifacts.
Facilitate requirements-gathering meetings and workshops across multiple environmental programs in CPRP to gain an understanding of their business requirements for software development or process improvement projects.
Utilize your skills to interpret data insights, helping to yield strategic business outcomes and optimize the performance of CPRP systems.
Document and organize requirements so they are testable and traceable and useable in an Agile environment.
Assist with UX structure and design including accessibility requirements.
Develop Quality Assurance (QA) plans and guide the project team to test designed solutions to evaluate if they meet business needs.
Assist with developing training curricula to include data dictionaries, end-user guidance documents, and training videos, so that end-users are proficient in using CPRP systems.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. A total of six years of experience and/or education as described below:
Experience in: business analysis of Information Technology (IT) projects and/or agency-wide initiatives.
Education involving: major study in Computer Science, Information Technology (IT), Science, Technology, Engineering, Mathematics (STEM), Business Administration, or closely related field.
All experience and education combinations that meet the requirements for this position: Possible Combinations: College credit hours or degree - as listed above: Years of required experience - as listed above
Combination 1; No college credit hours or degree; 6 years of experience
Combination 2; I have 30-59 semester or 45-89 quarter credits; 5 years of experience
Combination 3; I have 60-89 semester or 90-134 quarter credits (an Associate’s degree), OR I have completed a two-year vocational training program in IT; 4 years of experience
Combination 4; I have 90-119 semester or 135-179 quarter credits; 3 years of experience
Combination 5; A Bachelor's Degree; 2 years of experience
Combination 6; A Master's Degree or higher; 1 year of experience Special Requirements/Conditions of Employment:
A background check will be conducted, which may include criminal record history, fingerprinting, and credit history. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
A Bachelor’s degree with a focus on Information Technology, Computer Science, Computer Engineering, or business analysis or related field.
Four years of business analysis experience on IT projects that cross program or agency boundaries.
Certification of Capability in Business Analysis (CCBA) or as a Certified Business Analysis Professional (CBAP) through the International Institute of Business Analysis (IIBA), OR completion of a business analyst certification from a university or college.
Familiarity with Washington’s Climate Commitment Act laws and rules.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Ecology does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov .
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6384 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees:
Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Wilfred Humeny at: Wilfred.Humeny@ecy.wa.gov . Please do not contact Wilfred to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6384 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Oct 31, 2024
Full time
Keeping Washington Clean and Evergreen
The Climate Pollution Reduction Program (CPRP) is looking to fill an IT Business Analyst (Journey Level) position. This position is located in our Headquarters Office in Lacey, WA. Upon hire, you must live within a commutable distance from the duty station. Are you a seasoned IT professional with a passion for the environment? We have an exciting new opportunity to be a part of a growing, enthusiastic team helping Washington create a better environmental future. As the CPRP Business Analyst, you will provide guidance and assistance in the areas of IT business analysis and quality assurance on complex IT projects. In this role, you will support our team of CPRP developers with systems design, implementation, enhancement, and maintenance of new and existing applications in our agile development environment. Some of your responsibilities will include:
Requirements elicitation: serve as a facilitator with our business users to develop detailed application requirements.
Knowledge Sharing: Foster a culture of knowledge sharing within the CPRP team, facilitating learning opportunities and sharing best practices to enhance collective expertise.
Innovation and Improvement: Drive innovation and continuous improvement initiatives within the CPRP team, exploring new technologies and methodologies to enhance our systems and processes.
Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment, embracing change and proactively seeking solutions to challenges as they arise.
Troubleshooting: support business users working to provide solutions to our customers.
Training: serve as Climate Pollution Reduction’s subject matter expert to train CPRP office staff on operation of CPRP systems.
Engagement: Act as a key point of contact for interested parties, ensuring their needs and concerns are effectively addressed throughout the project lifecycle.
Agency Mission: Ecology's mission is to protect, preserve and enhance the environment for current and future generations. Program Mission: The CPRP’s mission is to implement policies and programs to reduce carbon emissions in the state of Washington so that the state meets its statutory greenhouse gas emission limits. The CPRP focuses long term, requiring creative and strategic decision making for implementation to achieve broad statewide and interstate success reducing carbon emissions in the state of Washington so residents have a healthy environment and climate. Tele-work options for this position: This position will have flexibility of a hybrid schedule, empowering work from home and office, providing less time in traffic and shrinking your carbon footprint. This position will be eligible for up to an 80% tele-work schedule. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change.
Application Timeline: This position will remain open until filled; we will review applications on November 8, 2024. In order to be considered, please submit an application on or before November 7 , 2024 . If your application isn't received by this date, it may not be considered. The agency reserves the right to make a Hire any time after the initial screening date.
Please Note: We will review all applications received before the date above. Additional reviews after this date typically only occur if we have a small applicant pool, or if a successful Hire was not made. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.
Equity : We champion equity, recognizing that each of us need different things to thrive.
Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work.
Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement.
We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique? As Business Analyst for the Information Technology Section of the Climate Pollution Reduction Program (CPRP), you will directly contribute to the program’s mission through highly complex, large-scale software projects to support timely implementation of the program’s high impact climate portfolio, such as the Cap-and-Invest Program, Clean Fuel Standard, Hydrofluorocarbons, greenhouse gas tracking and reporting, and more. What you will do:
Work with the IT Project Manager to apply in-depth business expertise and analytical processes to the planning, design and implementation of CPRP IT scientific information systems to meet the needs of the program, involving technical writing to develop Project Charters, Decision Packages (DP), and other project management artifacts.
Facilitate requirements-gathering meetings and workshops across multiple environmental programs in CPRP to gain an understanding of their business requirements for software development or process improvement projects.
Utilize your skills to interpret data insights, helping to yield strategic business outcomes and optimize the performance of CPRP systems.
Document and organize requirements so they are testable and traceable and useable in an Agile environment.
Assist with UX structure and design including accessibility requirements.
Develop Quality Assurance (QA) plans and guide the project team to test designed solutions to evaluate if they meet business needs.
Assist with developing training curricula to include data dictionaries, end-user guidance documents, and training videos, so that end-users are proficient in using CPRP systems.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. A total of six years of experience and/or education as described below:
Experience in: business analysis of Information Technology (IT) projects and/or agency-wide initiatives.
Education involving: major study in Computer Science, Information Technology (IT), Science, Technology, Engineering, Mathematics (STEM), Business Administration, or closely related field.
All experience and education combinations that meet the requirements for this position: Possible Combinations: College credit hours or degree - as listed above: Years of required experience - as listed above
Combination 1; No college credit hours or degree; 6 years of experience
Combination 2; I have 30-59 semester or 45-89 quarter credits; 5 years of experience
Combination 3; I have 60-89 semester or 90-134 quarter credits (an Associate’s degree), OR I have completed a two-year vocational training program in IT; 4 years of experience
Combination 4; I have 90-119 semester or 135-179 quarter credits; 3 years of experience
Combination 5; A Bachelor's Degree; 2 years of experience
Combination 6; A Master's Degree or higher; 1 year of experience Special Requirements/Conditions of Employment:
A background check will be conducted, which may include criminal record history, fingerprinting, and credit history. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
A Bachelor’s degree with a focus on Information Technology, Computer Science, Computer Engineering, or business analysis or related field.
Four years of business analysis experience on IT projects that cross program or agency boundaries.
Certification of Capability in Business Analysis (CCBA) or as a Certified Business Analysis Professional (CBAP) through the International Institute of Business Analysis (IIBA), OR completion of a business analyst certification from a university or college.
Familiarity with Washington’s Climate Commitment Act laws and rules.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Ecology does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov .
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6384 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees:
Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Wilfred Humeny at: Wilfred.Humeny@ecy.wa.gov . Please do not contact Wilfred to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6384 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Location: US, UK, NL - Remote Position Status: Full-time, Exempt, Regular (Temporary: 1 year assignment; the assignment can be extended, depending on business needs) Salary Level:
US Starting Salary for this role will be USD $76,800 to $91,200 commensurate on experience.
Based on local benchmark for candidates outside the United States.
Valid unrestricted work authorization in the country in which you will be based is required at the time of application for this position. About Mercy Corps Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have a long-term impact. The Team Mercy Corps works to achieve real and lasting impact in the world’s toughest humanitarian emergencies. We save lives and help people live with dignity in crises of all kinds. At the same time, we create the conditions to pivot to innovative and transformative recovery quickly and effectively. We work wherever local capacity is overwhelmed, connecting people to the opportunities they need to strengthen their community in recovery. Whether it is a sudden shock or a slowly emerging crisis, whether the threat is natural or man-made, no matter how complex the environment, Mercy Corps is committed to bold, rapid, needs-driven assistance. Mercy Corps supports a response that is market-driven and leverages the capacities of both traditional and non-traditional aid partners—and ultimately gives people the ability to make their own decisions and secure their own lives and livelihoods. The Global Emergency Response Team (ERT) provides the agency with timely and effective leadership to prepare for, respond to, and learn from humanitarian emergencies, develops sharp, well-timed and influential humanitarian analysis to inform program design and implementation, and supports agency leadership and regional and country teams with safety and security expertise. The Position The Knowledge and Learning Manager is a member of the Global Emergency Response team (GRT), and is responsible for the development and implementation of an emergency response learning and knowledge management system and approach for the ERT. The Manager will work cross-functionally to optimize systems and response processes and procedures to ensure continuous improvement and adaptation of lessons learned and best practices to enhance emergency response at Mercy Corps. In addition, the Manager will support the tracking of Organizational Priority Indicators, FY25 organization priority on the ERT tracking, as well as department performance data collection and analysis. The Manager will serve as a thought partner to the VP of Emergency Response, the ERT, and with internal stakeholders across the broader organization, helping to ensure accountability and alignment within the team and synergy across complementary agency efforts. He/she will work closely with the global program quality, evidence and learning, and technical teams as required. Essential Responsibilities
STRATEGY & VISION
Contribute to the agency’s organizational design changes in relation to the response architecture to optimize performance, support testing of new ways of working, and drive greater impact.
Help ensure harmonized roll out of the Humanitarian Response Approach, appropriate sequencing of related initiatives, and allocation of resources to build necessary capacities to deliver on the strategy.
KNOWLEDGE MANAGEMENT & LEARNING ACROSS EMERGENCY RESPONSES
Directly contribute to the development of a common standard/approach around higher-level emergency response learning across emergency responses, taking into consideration both operational, programmatic and organizational learning at a higher level, in collaboration with ERT leadership, the PaQ and Evidence and Learning Teams.
Lead, facilitate or contribute to regular learning and reflection activities like emergency response (taking into account both programmatic and operational considerations) after-action reviews, real-time evaluations and functional reviews and pause and reflect exercises.
Integrate and apply lessons learned into the design or revision of response processes and procedures, operational initiatives, business support function shifts, organizational structure, etc.
Stay abreast of new trends, innovations, and practices in learning, data management and knowledge management for their embedment and for continuous improvement.
MEASUREMENT & ACCOUNTABILITY
Develop ERT performance indicators and other key data points including organization and FY priority indicator/activity tracking for the ERT department. Work closely with the Senior Program Officer on tracking and progress reporting.
Develop and/or enhance data collection systems and processes for the ERT (including mapping data flows) and feed into relevant agency dashboards. This should include helping to better track and analyze the work MC does across its global portfolio on emergency response.
INTERNAL COORDINATION
Ensure that ERT work streams and collaboration with other departments is harmonized, consistent, and appropriately sequenced for maximum impact.
Support the deepening of partnerships between ERT and Global Programs Team (including PAQ, SLT, etc.) and Global Support functions to ensure connectivity between ERT’s goals and the rest of the agency, such as ensuring ERT participation in relevant cross-functional working groups.
Design, facilitate and/ or document team meetings, workshops, and other efforts to incorporate learning, evidence, and data into ERT decision-making, work planning, or reporting processes.
INFLUENCE & REPRESENTATION
Represent the ERT VP and Mercy Corps as requested at key internal stakeholder and leadership meetings.
Communicate effectively to the ERT, and other internal stakeholder groups to ensure they are equipped with necessary data, evidence, and learning to contribute to decision-making around and overall engagement with the strategy
Liaise with and maintain productive relationships with all stakeholders, including Executive Team, country teams, other headquarters functions, and donors; build mutually rewarding professional relationships inside Mercy Corps at all levels.
SAFEGUARDING RESPONSIBILITIES
Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options
Supervisory Responsibility The Knowledge and Learning Manager may manage consultants or interns as necessary. Accountability Reports Directly To: VP of Emergency Response Works Directly With: Senior Program Officer ERT and wider ERT team members,the Global Evidence and Learning Team and the Program Performance and Quality, Technical Support, and Strategy Realization teams. Coordinates With: A variety of internal stakeholders engaged in strategic planning, strategy realization, program performance, knowledge management and learning. Accountability to Participants and Stakeholders Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Minimum Qualifications and Transferable Skills
Bachelor’s degree in or equivalent in a relevant field.
5+ years of program experience at an international NGO, non-profit organization, or other relevant entity.
Handle negotiations and facilitate planning processes, including delicate transitions.
Strong organizational skills and ability manage time efficiently, meet deadlines, and work both independently and as a part of a team.
Past experience working at field level as well as in a regional or global support function is strongly desired.
Demonstrated ability to develop, coordinate, and deliver cross-functional/ multi-team work plans in a consultative or participatory way.
Collaborative work style that contributes to a positive team environment and builds strong relationships with people from all backgrounds, genders, cultures, and viewpoints.
Critical thinking skills and proven ability to problem solve and follow up appropriately;
Excellent communication skills, both written and verbally; demonstrated ability to produce high-quality polished, professional reports, presentations, and other materials
Strong facilitation skills, excellent writing skills, and ability to pay close attention to detail while also seeing the big picture; ability to produce compelling, polished, professional documents and presentations for a variety of audiences.
Adaptable, resourceful, and able to multitask and deliver under pressure; comfort with ambiguity and complexity preferred.
Proven excellence in interpersonal skills and a high level of personal initiative.
Proficiency in Arabic, Spanish, or French preferred.
Willingness and ability to travel to Mercy Corps project sites and field locations, including traveling to insecure environments, is required up to 30%.
Success Factors The successful candidate must be a self-starting multi-tasker, able to manage competing priorities and demonstrate a keen understanding of the larger picture while remaining focused on and able to handle the details. They are a problem-solver, adept in successfully dealing with issues of complexity. They must demonstrate patience, initiative, and flexibility. Building on their program management, operational expertise, and leadership experience, they are an effective communicator both verbally and in writing, as well as a good listener, able to understand different perspectives and are open to feedback. They are a proactive team player, and an equally strong convener and facilitator with the ability to meaningfully engage teams in inclusive processes designed to shape the agency’s strategic direction. The Senior Analyst is experienced working across departments and country-based teams, an expert liaison with critical organizational counterparts in regional, country and headquarters offices. The Senior Analyst has relevant experience driving participatory processes to build consensus as well as a practical understanding of how to engage different stakeholders, including senior leaders, to drive impact and organizational change. They are willing to challenge the status quo, speak up and speak out on key issues, and engage in constructive debate and sensitive conversations with agency stakeholders at all elevations of the organization.
Oct 16, 2024
Full time
Location: US, UK, NL - Remote Position Status: Full-time, Exempt, Regular (Temporary: 1 year assignment; the assignment can be extended, depending on business needs) Salary Level:
US Starting Salary for this role will be USD $76,800 to $91,200 commensurate on experience.
Based on local benchmark for candidates outside the United States.
Valid unrestricted work authorization in the country in which you will be based is required at the time of application for this position. About Mercy Corps Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have a long-term impact. The Team Mercy Corps works to achieve real and lasting impact in the world’s toughest humanitarian emergencies. We save lives and help people live with dignity in crises of all kinds. At the same time, we create the conditions to pivot to innovative and transformative recovery quickly and effectively. We work wherever local capacity is overwhelmed, connecting people to the opportunities they need to strengthen their community in recovery. Whether it is a sudden shock or a slowly emerging crisis, whether the threat is natural or man-made, no matter how complex the environment, Mercy Corps is committed to bold, rapid, needs-driven assistance. Mercy Corps supports a response that is market-driven and leverages the capacities of both traditional and non-traditional aid partners—and ultimately gives people the ability to make their own decisions and secure their own lives and livelihoods. The Global Emergency Response Team (ERT) provides the agency with timely and effective leadership to prepare for, respond to, and learn from humanitarian emergencies, develops sharp, well-timed and influential humanitarian analysis to inform program design and implementation, and supports agency leadership and regional and country teams with safety and security expertise. The Position The Knowledge and Learning Manager is a member of the Global Emergency Response team (GRT), and is responsible for the development and implementation of an emergency response learning and knowledge management system and approach for the ERT. The Manager will work cross-functionally to optimize systems and response processes and procedures to ensure continuous improvement and adaptation of lessons learned and best practices to enhance emergency response at Mercy Corps. In addition, the Manager will support the tracking of Organizational Priority Indicators, FY25 organization priority on the ERT tracking, as well as department performance data collection and analysis. The Manager will serve as a thought partner to the VP of Emergency Response, the ERT, and with internal stakeholders across the broader organization, helping to ensure accountability and alignment within the team and synergy across complementary agency efforts. He/she will work closely with the global program quality, evidence and learning, and technical teams as required. Essential Responsibilities
STRATEGY & VISION
Contribute to the agency’s organizational design changes in relation to the response architecture to optimize performance, support testing of new ways of working, and drive greater impact.
Help ensure harmonized roll out of the Humanitarian Response Approach, appropriate sequencing of related initiatives, and allocation of resources to build necessary capacities to deliver on the strategy.
KNOWLEDGE MANAGEMENT & LEARNING ACROSS EMERGENCY RESPONSES
Directly contribute to the development of a common standard/approach around higher-level emergency response learning across emergency responses, taking into consideration both operational, programmatic and organizational learning at a higher level, in collaboration with ERT leadership, the PaQ and Evidence and Learning Teams.
Lead, facilitate or contribute to regular learning and reflection activities like emergency response (taking into account both programmatic and operational considerations) after-action reviews, real-time evaluations and functional reviews and pause and reflect exercises.
Integrate and apply lessons learned into the design or revision of response processes and procedures, operational initiatives, business support function shifts, organizational structure, etc.
Stay abreast of new trends, innovations, and practices in learning, data management and knowledge management for their embedment and for continuous improvement.
MEASUREMENT & ACCOUNTABILITY
Develop ERT performance indicators and other key data points including organization and FY priority indicator/activity tracking for the ERT department. Work closely with the Senior Program Officer on tracking and progress reporting.
Develop and/or enhance data collection systems and processes for the ERT (including mapping data flows) and feed into relevant agency dashboards. This should include helping to better track and analyze the work MC does across its global portfolio on emergency response.
INTERNAL COORDINATION
Ensure that ERT work streams and collaboration with other departments is harmonized, consistent, and appropriately sequenced for maximum impact.
Support the deepening of partnerships between ERT and Global Programs Team (including PAQ, SLT, etc.) and Global Support functions to ensure connectivity between ERT’s goals and the rest of the agency, such as ensuring ERT participation in relevant cross-functional working groups.
Design, facilitate and/ or document team meetings, workshops, and other efforts to incorporate learning, evidence, and data into ERT decision-making, work planning, or reporting processes.
INFLUENCE & REPRESENTATION
Represent the ERT VP and Mercy Corps as requested at key internal stakeholder and leadership meetings.
Communicate effectively to the ERT, and other internal stakeholder groups to ensure they are equipped with necessary data, evidence, and learning to contribute to decision-making around and overall engagement with the strategy
Liaise with and maintain productive relationships with all stakeholders, including Executive Team, country teams, other headquarters functions, and donors; build mutually rewarding professional relationships inside Mercy Corps at all levels.
SAFEGUARDING RESPONSIBILITIES
Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options
Supervisory Responsibility The Knowledge and Learning Manager may manage consultants or interns as necessary. Accountability Reports Directly To: VP of Emergency Response Works Directly With: Senior Program Officer ERT and wider ERT team members,the Global Evidence and Learning Team and the Program Performance and Quality, Technical Support, and Strategy Realization teams. Coordinates With: A variety of internal stakeholders engaged in strategic planning, strategy realization, program performance, knowledge management and learning. Accountability to Participants and Stakeholders Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Minimum Qualifications and Transferable Skills
Bachelor’s degree in or equivalent in a relevant field.
5+ years of program experience at an international NGO, non-profit organization, or other relevant entity.
Handle negotiations and facilitate planning processes, including delicate transitions.
Strong organizational skills and ability manage time efficiently, meet deadlines, and work both independently and as a part of a team.
Past experience working at field level as well as in a regional or global support function is strongly desired.
Demonstrated ability to develop, coordinate, and deliver cross-functional/ multi-team work plans in a consultative or participatory way.
Collaborative work style that contributes to a positive team environment and builds strong relationships with people from all backgrounds, genders, cultures, and viewpoints.
Critical thinking skills and proven ability to problem solve and follow up appropriately;
Excellent communication skills, both written and verbally; demonstrated ability to produce high-quality polished, professional reports, presentations, and other materials
Strong facilitation skills, excellent writing skills, and ability to pay close attention to detail while also seeing the big picture; ability to produce compelling, polished, professional documents and presentations for a variety of audiences.
Adaptable, resourceful, and able to multitask and deliver under pressure; comfort with ambiguity and complexity preferred.
Proven excellence in interpersonal skills and a high level of personal initiative.
Proficiency in Arabic, Spanish, or French preferred.
Willingness and ability to travel to Mercy Corps project sites and field locations, including traveling to insecure environments, is required up to 30%.
Success Factors The successful candidate must be a self-starting multi-tasker, able to manage competing priorities and demonstrate a keen understanding of the larger picture while remaining focused on and able to handle the details. They are a problem-solver, adept in successfully dealing with issues of complexity. They must demonstrate patience, initiative, and flexibility. Building on their program management, operational expertise, and leadership experience, they are an effective communicator both verbally and in writing, as well as a good listener, able to understand different perspectives and are open to feedback. They are a proactive team player, and an equally strong convener and facilitator with the ability to meaningfully engage teams in inclusive processes designed to shape the agency’s strategic direction. The Senior Analyst is experienced working across departments and country-based teams, an expert liaison with critical organizational counterparts in regional, country and headquarters offices. The Senior Analyst has relevant experience driving participatory processes to build consensus as well as a practical understanding of how to engage different stakeholders, including senior leaders, to drive impact and organizational change. They are willing to challenge the status quo, speak up and speak out on key issues, and engage in constructive debate and sensitive conversations with agency stakeholders at all elevations of the organization.
Location: US, UK/Europe, Africa, MENA
Valid unrestricted work authorization in the country in which you will be based is required at the time of application for this position.
Position Status: Full-time, Regular, Exempt (Temporary: 12 months, the assignment can be extended, depending on business needs)
Salary:
US Starting Salary for this role will be USD $90,000 to $114,000 commensurate on experience.
Based on local benchmark for candidates outside the United States.
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Team
Mercy Corps works to achieve real and lasting impact in the world’s toughest humanitarian emergencies. We save lives and help people live with dignity in crises of all kinds. At the same time, we create the conditions to pivot to recovery quickly and effectively. We work wherever local capacity is overwhelmed, connecting people to the opportunities they need to strengthen their community in recovery. Whether it is a sudden shock or a slowly emerging crisis, whether the threat is natural or man-made, Mercy Corps is committed to rapid, needs-driven assistance. Mercy Corps supports a response that is market-driven and leverages the capacities of both traditional and non-traditional aid partners—and ultimately gives people the ability to make their own decisions and secure their own lives and livelihoods. The Global Emergency Response Team (ERT) provides the agency with timely and effective leadership to prepare for, respond to, and learn from humanitarian emergencies, develops sharp, well-timed and influential humanitarian analysis to inform program design and implementation, and supports agency leadership and regional and country teams with safety and security expertise.
The Position
The Director, Systems and Policy Review for Emergency Response (SPR-ER) is a critical new position on the Global Emergency Response Team and will provide oversight and leadership to lead a global systems and policy review process to ensure Mercy Corps core policies are adapted appropriately for emergency and humanitarian response. Reporting to the Vice President of Emergency Response, the Director will be responsible for developing the review methodology, workplans, working group and stakeholder consultations for the systems/policy review process - generally overseeing efforts related to the streamlining of our top-level systems and policies to make us more efficient and effective in emergency response. They will collaborate and coordinate with key actors and stakeholders across the agency (global, regional and country level) to ensure that this workstream, which is an important action as part of the organization’s FY25 priorities, is adapted to the needs of our teams on the ground. This role will interact heavily with members of the senior leadership team. The Director will need to successfully build strong working relationships with the working group members and stakeholders and drive the working group forward and stay on task in order to undertake the necessary policy reviews and adjustments that span multiple domains. This role also directly contributes to the strengthening of Mercy Corps’ global policies and systems and ultimately enabling more effective emergency and humanitarian response in order to support people impacted by crises.
Essential Responsibilities
PROJECT MANAGEMENT
Provide leadership and vision, assuming full responsibility as the Project Management Lead for the systems/policy review project for Emergency Response, taking on full ownership of leading the review initiative.
Lead the development of the project vision, TORs, workplan, coordination mechanisms and stakeholder consultation/feedback process.
Approach the initiative from a practical and streamlining perspective, ensuring that policy revisions are reflective of the feedback from our country and regional practitioners who have supported emergency/humanitarian responses.
Establish and lead a cross-functional working group to lead the systems/policy review initiative including the prioritization of which policies to review, review timelines, consultative processes for obtaining stakeholder input on the policy adaptations/revisions, making the necessary revisions, and developing a socialization plan for any updated policies.
Act as a primary driver of change, working with all stakeholders to align efforts and drive forward the systems/policy review project.
Propose ideas and directly contribute to the revision process as appropriate.
REPORTING AND COMMUNICATIONS
Establish clear mechanisms to provide regular progress updates on the review initiative to the project board, senior leadership team meetings, email communications and organization priority quarterly tracking/monitoring.
Produce progress reports, status updates and other internal/external communications about the status of the initiative.
Directly engage department leaders as appropriate to trouble-shoot, identify solutions and ensure the initiative remains on track as per the workplan.
Coordinate the communication and rollout plans for updated policies as part of this initiative.
Foster strong stakeholder relationships within the organization, including senior leadership, country teams, and other functional units.
Continuously engage with stakeholders to understand their needs, gather feedback, and address concerns during the implementation phase.
LEADERSHIP AND FACILITATION
Demonstrate exceptional leadership by consistently exceeding expectations and maintaining composure, even in challenging situations.
Embrace a growth mindset, actively seek diverse perspectives, and remain open to feedback for continuous improvement.
Strike a balance to ensure good collaboration, consult a variety of stakeholders, and ensure the initiative moves forward. Address any bottlenecks directly by proactively engaging relevant stakeholders to identify solutions and move ahead.
Facilitate discussions, brainstorming exercises and workshops as appropriate to identify/prioritize revisions, reaching consensus when possible.
SAFEGUARDING RESPONSIBILITIES
Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.
Supervisory Responsibility
External consultants or interns brought on to support the initiative and facilitate the working group.
Accountability
Reports Directly To: Vice President - Global Emergency Response
Works Directly With: Global Emergency Response team, Department heads (People, Finance, Global Procurement and Operations, Legal, Compliance, Program support units), Regional and Country leaders and stakeholders.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
Bachelor's degree in a relevant nonprofit field and international experience required.
6+ years of professional experience in a fast-paced humanitarian or development environment.
Certification in a Project Management methodology, or demonstrated experience in Agile project management in lieu of certification.
Experience managing complex cross-team projects, including budgets and timelines, and projects that are done remotely required.
Excellent interpersonal, verbal, research, and written communication skills.
Strong analytical skills and the ability to effectively gather and summarize large amounts of and at times, complex information from various sources.
Strong facilitation skills and excellent collaboration skills required.
Past experience with program implementation in emergency/humanitarian settings required.
Understanding of operational policies and compliance is preferred.
Experience in emergency start up, scale up, close out, or restructuring experience a plus.
Demonstrated experience with project management tools, software, or platforms is preferred.
Familiarity with HQ functions, including accessing necessary support, building effective relationships, and navigating complex organizations.
Experience developing or delivering strategies at a project, country, regional, or organizational level; past responsibility for driving key elements of strategy preferred.
Ability to take initiative and complete work or solve problems with minimal guidance while prioritizing tasks across the department.
Demonstrated ability to work well under pressure and cooperatively with team members
Strong presentation skills required.
Success Factors
The successful candidate will translate the strategic vision into an actionable and implementable work plan, which can be managed and validated via accountability mechanisms. They are an effective communicator both verbally and in writing - as well as a good listener, able to understand different perspectives, open to feedback, and importantly able to identify realistic and workable compromises. They are also a strong influencer with the ability to effectively help shape Mercy Corps' strategy and decisions, and equally strong conveners and facilitators with the ability to meaningfully engage and leaders and their teams in key processes and changes designed to deliver on our Pathway to Possibility as well as build true ownership of the strategy by all and maximize effectiveness in the required changing behavior.
Oct 16, 2024
Full time
Location: US, UK/Europe, Africa, MENA
Valid unrestricted work authorization in the country in which you will be based is required at the time of application for this position.
Position Status: Full-time, Regular, Exempt (Temporary: 12 months, the assignment can be extended, depending on business needs)
Salary:
US Starting Salary for this role will be USD $90,000 to $114,000 commensurate on experience.
Based on local benchmark for candidates outside the United States.
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Team
Mercy Corps works to achieve real and lasting impact in the world’s toughest humanitarian emergencies. We save lives and help people live with dignity in crises of all kinds. At the same time, we create the conditions to pivot to recovery quickly and effectively. We work wherever local capacity is overwhelmed, connecting people to the opportunities they need to strengthen their community in recovery. Whether it is a sudden shock or a slowly emerging crisis, whether the threat is natural or man-made, Mercy Corps is committed to rapid, needs-driven assistance. Mercy Corps supports a response that is market-driven and leverages the capacities of both traditional and non-traditional aid partners—and ultimately gives people the ability to make their own decisions and secure their own lives and livelihoods. The Global Emergency Response Team (ERT) provides the agency with timely and effective leadership to prepare for, respond to, and learn from humanitarian emergencies, develops sharp, well-timed and influential humanitarian analysis to inform program design and implementation, and supports agency leadership and regional and country teams with safety and security expertise.
The Position
The Director, Systems and Policy Review for Emergency Response (SPR-ER) is a critical new position on the Global Emergency Response Team and will provide oversight and leadership to lead a global systems and policy review process to ensure Mercy Corps core policies are adapted appropriately for emergency and humanitarian response. Reporting to the Vice President of Emergency Response, the Director will be responsible for developing the review methodology, workplans, working group and stakeholder consultations for the systems/policy review process - generally overseeing efforts related to the streamlining of our top-level systems and policies to make us more efficient and effective in emergency response. They will collaborate and coordinate with key actors and stakeholders across the agency (global, regional and country level) to ensure that this workstream, which is an important action as part of the organization’s FY25 priorities, is adapted to the needs of our teams on the ground. This role will interact heavily with members of the senior leadership team. The Director will need to successfully build strong working relationships with the working group members and stakeholders and drive the working group forward and stay on task in order to undertake the necessary policy reviews and adjustments that span multiple domains. This role also directly contributes to the strengthening of Mercy Corps’ global policies and systems and ultimately enabling more effective emergency and humanitarian response in order to support people impacted by crises.
Essential Responsibilities
PROJECT MANAGEMENT
Provide leadership and vision, assuming full responsibility as the Project Management Lead for the systems/policy review project for Emergency Response, taking on full ownership of leading the review initiative.
Lead the development of the project vision, TORs, workplan, coordination mechanisms and stakeholder consultation/feedback process.
Approach the initiative from a practical and streamlining perspective, ensuring that policy revisions are reflective of the feedback from our country and regional practitioners who have supported emergency/humanitarian responses.
Establish and lead a cross-functional working group to lead the systems/policy review initiative including the prioritization of which policies to review, review timelines, consultative processes for obtaining stakeholder input on the policy adaptations/revisions, making the necessary revisions, and developing a socialization plan for any updated policies.
Act as a primary driver of change, working with all stakeholders to align efforts and drive forward the systems/policy review project.
Propose ideas and directly contribute to the revision process as appropriate.
REPORTING AND COMMUNICATIONS
Establish clear mechanisms to provide regular progress updates on the review initiative to the project board, senior leadership team meetings, email communications and organization priority quarterly tracking/monitoring.
Produce progress reports, status updates and other internal/external communications about the status of the initiative.
Directly engage department leaders as appropriate to trouble-shoot, identify solutions and ensure the initiative remains on track as per the workplan.
Coordinate the communication and rollout plans for updated policies as part of this initiative.
Foster strong stakeholder relationships within the organization, including senior leadership, country teams, and other functional units.
Continuously engage with stakeholders to understand their needs, gather feedback, and address concerns during the implementation phase.
LEADERSHIP AND FACILITATION
Demonstrate exceptional leadership by consistently exceeding expectations and maintaining composure, even in challenging situations.
Embrace a growth mindset, actively seek diverse perspectives, and remain open to feedback for continuous improvement.
Strike a balance to ensure good collaboration, consult a variety of stakeholders, and ensure the initiative moves forward. Address any bottlenecks directly by proactively engaging relevant stakeholders to identify solutions and move ahead.
Facilitate discussions, brainstorming exercises and workshops as appropriate to identify/prioritize revisions, reaching consensus when possible.
SAFEGUARDING RESPONSIBILITIES
Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.
Supervisory Responsibility
External consultants or interns brought on to support the initiative and facilitate the working group.
Accountability
Reports Directly To: Vice President - Global Emergency Response
Works Directly With: Global Emergency Response team, Department heads (People, Finance, Global Procurement and Operations, Legal, Compliance, Program support units), Regional and Country leaders and stakeholders.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
Bachelor's degree in a relevant nonprofit field and international experience required.
6+ years of professional experience in a fast-paced humanitarian or development environment.
Certification in a Project Management methodology, or demonstrated experience in Agile project management in lieu of certification.
Experience managing complex cross-team projects, including budgets and timelines, and projects that are done remotely required.
Excellent interpersonal, verbal, research, and written communication skills.
Strong analytical skills and the ability to effectively gather and summarize large amounts of and at times, complex information from various sources.
Strong facilitation skills and excellent collaboration skills required.
Past experience with program implementation in emergency/humanitarian settings required.
Understanding of operational policies and compliance is preferred.
Experience in emergency start up, scale up, close out, or restructuring experience a plus.
Demonstrated experience with project management tools, software, or platforms is preferred.
Familiarity with HQ functions, including accessing necessary support, building effective relationships, and navigating complex organizations.
Experience developing or delivering strategies at a project, country, regional, or organizational level; past responsibility for driving key elements of strategy preferred.
Ability to take initiative and complete work or solve problems with minimal guidance while prioritizing tasks across the department.
Demonstrated ability to work well under pressure and cooperatively with team members
Strong presentation skills required.
Success Factors
The successful candidate will translate the strategic vision into an actionable and implementable work plan, which can be managed and validated via accountability mechanisms. They are an effective communicator both verbally and in writing - as well as a good listener, able to understand different perspectives, open to feedback, and importantly able to identify realistic and workable compromises. They are also a strong influencer with the ability to effectively help shape Mercy Corps' strategy and decisions, and equally strong conveners and facilitators with the ability to meaningfully engage and leaders and their teams in key processes and changes designed to deliver on our Pathway to Possibility as well as build true ownership of the strategy by all and maximize effectiveness in the required changing behavior.
The work of this role may be conducted remotely with full access to the needed operating systems and technology. Candidates must reside in the United States to work 100 % remote.
The Oregon Health Authority (OHA) has a fantastic opportunity for an experienced Testing Specialist to join an excellent team and work to advance their IT operations.
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Human Services in helping Oregonians achieve health, well-being, and independence.
More information about the Office of Information Services and current job opportunities can be found here
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030.
Becoming an anti-racist organization.
Developing and promoting culturally and linguistically appropriate programs.
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
Click here to learn more about OHA’s mission, vision, and core values.
This is a full-time permanent opportunity for anyone to apply. This position is a classified position represented by a union.
This position falls under the Information Systems Specialist 6 classification.
What you will do!
The Testing Specialist position plans and leads system testing of new and existing applications and systems, integrates system processes with application enhancements and new development, and provides operations support and maintenance for applications. The position also consults with business partners, analysts, and other IT experts in the agency to resolve issues and collaborate on system development. These systems are small to large scale, many are mission critical and of high demand. This position utilizes technical skill and ability of a high order in the analysis and resolution of technical problems in the areas of customer assistance, operational maintenance, and design. The customer base served includes technically sophisticated end-users, software vendors and suppliers, systems programmers, technical contractors, systems management staff, and systems operation staff.
The primary purpose of this position is to provide guidance, training and tools support to OIS and its business partners. As part of the SQA/Testing Practice this position imparts testing best practices knowledge and skills to customers to enable them to define, design and develop both manual and automated test cases and scenarios, execute manual and automated tests, and log testing incidents and retest fixed defects more effectively. This position also develops best practice content in the form of training, documentation, and templates in support of the goal to mature OIS testing practices.
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Five (5) years of information systems experience in Software Testing
OR
(b) An Associate's degree in Computer Science, Information Technology, or related field.
OR
completion of a two (2) year accredited vocational training program in information technology or related field.
AND three (3) years of information systems experience in Software Testing
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field
AND
one (1) year of information systems experience in Software Testing.
Desired Attributes
Proficiency in various testing types within the SDLC, including manual and automated testing, defect resolution techniques, and root cause analysis.
Experience with test automation preferably using Selenium, alongside quality assurance, and quality control practices.
Experience with Information Technology frameworks such as SDLC, ITIL, PMBOK, Agile, and DevOps.
Experience in modern software development technology stacks, including .NET, Azure DevOps, SQL Server, JavaScript, and Azure.
Experience with modern source control systems, testing practices, and code/design review tools and processes (e.g., ADOS, Git, SonarQube, Burp).
Proficiency in the fundamental principles of software testing as defined by the Foundation Level Syllabus of the International Software Testing Qualification Board (ITSQB). ISTQB or similar certifications are preferred, but not required.
Systems analysis skills to guide technology-based business process design from problem statement to system implementation.
Sound understanding of IT service management, project management, requirements verification, and business process modeling.
Experience in identifying, addressing, and remediating security vulnerability findings.
Experience in performance testing and security testing.
Strong problem-solving abilities with a track record of satisfying requirements, meeting agreed completion dates.
Ability to manage multiple work streams and quickly changing priorities.
Excellent written and verbal communication and presentation skills.
Capability and willingness to work effectively in team environments, adhering to organizational practices.
What's in it for you?
Medical, vision, and dental benefits.
Eleven (11) paid holidays.
Eight (8) hours of vacation per month, eligible to be used after 6 months of service.
Eight (8) hours of sick leave per month, eligible to be used as accrued.
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs.
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
A healthy work/life balance, including fulltime remote options as well.
Working Conditions:
Staff working remote shall:
Meet all responsibilities and perform all duties as if their role was performed in a traditional work setting.
Comply with all agency policies, guidelines, and management directives.
Maintain a professional demeanor in the performance of all duties.
Meet and maintain performance expectations.
Be available each week during traditional business hours, as determined by the business need.
There may be times that a position or an individual must be located full-time, on-site, within traditional business hours. Times when on-site presence can be required include but are not limited to training, performance, business alignment, accommodations, or resource availability. To be eligible for remote work, staff must have a home workspace that meets all applicable technology, security and safety requirements including the ability to provide protection of confidential information.
How to Apply
Complete the online application.
Complete questionnaire.
Attach a resume.
Attach a cover letter of no more than two pages addressing the “What we are looking for?” section including required and preferred skills.
Tips for submitting your Workday application!
Your candidate profile and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).
This posting closes at 11:59 PM on the close date listed.
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Check both your email and Workday account for updates regarding this recruitment.
Please print or save a copy of this announcement. You will not have access to it once the posting closes.
Click here for Resources and a Job Support Page .
Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. If you meet the minimum qualifications for the position, and are the successful candidate, you may qualify for work out of class. For further information, please visit the Pay Equity Project homepage.
Questions/Need Help?
If you need assistance to participate in the application process including an accommodation request under the American with Disabilities Act, please call or email Kyle Phillips
Voice: [503-509-3589]
Email: Kyle.Phillips@oha.oregon.gov
TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.
Additional Information
Please monitor your Workday account for communication regarding your application. You must have a valid e-mail address to apply.
PERS rate: The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%. Please review the Classification and Compensation page for more details click here .
Veterans: If you are a veteran, you may receive veteran’s preference. Click here for more information about veterans’ preference. To receive veterans' preference points, please submit the following required documentation when you apply:
A copy of your DD214/DD215 form; OR a letter from the US Dept. of Veterans Affairs indicating you receive a non-service-connected pension for the five (5) point preference.
A copy of your DD214/DD215 form; AND a copy of your veterans' disability preference letter from the Dept. of Veterans Affairs for the ten (10) point preference.
Visa Sponsorship: Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.
Internal Applicants: Attention current State of Oregon employees: To apply for posted positions, please close this window, and log into your Workday account and apply through the Career worklet.
Please attach only the documents that are related to the position. Additional documents that are attached will not be reviewed.
Applicant Help and Support webpage
Affirmative Action and Equal Opportunity
The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA’s mission, vision, and core values, click here .
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
OHAAOOIS
Oct 11, 2024
Full time
The work of this role may be conducted remotely with full access to the needed operating systems and technology. Candidates must reside in the United States to work 100 % remote.
The Oregon Health Authority (OHA) has a fantastic opportunity for an experienced Testing Specialist to join an excellent team and work to advance their IT operations.
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Human Services in helping Oregonians achieve health, well-being, and independence.
More information about the Office of Information Services and current job opportunities can be found here
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030.
Becoming an anti-racist organization.
Developing and promoting culturally and linguistically appropriate programs.
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
Click here to learn more about OHA’s mission, vision, and core values.
This is a full-time permanent opportunity for anyone to apply. This position is a classified position represented by a union.
This position falls under the Information Systems Specialist 6 classification.
What you will do!
The Testing Specialist position plans and leads system testing of new and existing applications and systems, integrates system processes with application enhancements and new development, and provides operations support and maintenance for applications. The position also consults with business partners, analysts, and other IT experts in the agency to resolve issues and collaborate on system development. These systems are small to large scale, many are mission critical and of high demand. This position utilizes technical skill and ability of a high order in the analysis and resolution of technical problems in the areas of customer assistance, operational maintenance, and design. The customer base served includes technically sophisticated end-users, software vendors and suppliers, systems programmers, technical contractors, systems management staff, and systems operation staff.
The primary purpose of this position is to provide guidance, training and tools support to OIS and its business partners. As part of the SQA/Testing Practice this position imparts testing best practices knowledge and skills to customers to enable them to define, design and develop both manual and automated test cases and scenarios, execute manual and automated tests, and log testing incidents and retest fixed defects more effectively. This position also develops best practice content in the form of training, documentation, and templates in support of the goal to mature OIS testing practices.
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Five (5) years of information systems experience in Software Testing
OR
(b) An Associate's degree in Computer Science, Information Technology, or related field.
OR
completion of a two (2) year accredited vocational training program in information technology or related field.
AND three (3) years of information systems experience in Software Testing
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field
AND
one (1) year of information systems experience in Software Testing.
Desired Attributes
Proficiency in various testing types within the SDLC, including manual and automated testing, defect resolution techniques, and root cause analysis.
Experience with test automation preferably using Selenium, alongside quality assurance, and quality control practices.
Experience with Information Technology frameworks such as SDLC, ITIL, PMBOK, Agile, and DevOps.
Experience in modern software development technology stacks, including .NET, Azure DevOps, SQL Server, JavaScript, and Azure.
Experience with modern source control systems, testing practices, and code/design review tools and processes (e.g., ADOS, Git, SonarQube, Burp).
Proficiency in the fundamental principles of software testing as defined by the Foundation Level Syllabus of the International Software Testing Qualification Board (ITSQB). ISTQB or similar certifications are preferred, but not required.
Systems analysis skills to guide technology-based business process design from problem statement to system implementation.
Sound understanding of IT service management, project management, requirements verification, and business process modeling.
Experience in identifying, addressing, and remediating security vulnerability findings.
Experience in performance testing and security testing.
Strong problem-solving abilities with a track record of satisfying requirements, meeting agreed completion dates.
Ability to manage multiple work streams and quickly changing priorities.
Excellent written and verbal communication and presentation skills.
Capability and willingness to work effectively in team environments, adhering to organizational practices.
What's in it for you?
Medical, vision, and dental benefits.
Eleven (11) paid holidays.
Eight (8) hours of vacation per month, eligible to be used after 6 months of service.
Eight (8) hours of sick leave per month, eligible to be used as accrued.
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs.
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
A healthy work/life balance, including fulltime remote options as well.
Working Conditions:
Staff working remote shall:
Meet all responsibilities and perform all duties as if their role was performed in a traditional work setting.
Comply with all agency policies, guidelines, and management directives.
Maintain a professional demeanor in the performance of all duties.
Meet and maintain performance expectations.
Be available each week during traditional business hours, as determined by the business need.
There may be times that a position or an individual must be located full-time, on-site, within traditional business hours. Times when on-site presence can be required include but are not limited to training, performance, business alignment, accommodations, or resource availability. To be eligible for remote work, staff must have a home workspace that meets all applicable technology, security and safety requirements including the ability to provide protection of confidential information.
How to Apply
Complete the online application.
Complete questionnaire.
Attach a resume.
Attach a cover letter of no more than two pages addressing the “What we are looking for?” section including required and preferred skills.
Tips for submitting your Workday application!
Your candidate profile and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).
This posting closes at 11:59 PM on the close date listed.
Workday will timeout after 15 minutes of inactivity.
Workday performs best in Google Chrome.
You must have a valid email address to apply.
Check both your email and Workday account for updates regarding this recruitment.
Please print or save a copy of this announcement. You will not have access to it once the posting closes.
Click here for Resources and a Job Support Page .
Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. If you meet the minimum qualifications for the position, and are the successful candidate, you may qualify for work out of class. For further information, please visit the Pay Equity Project homepage.
Questions/Need Help?
If you need assistance to participate in the application process including an accommodation request under the American with Disabilities Act, please call or email Kyle Phillips
Voice: [503-509-3589]
Email: Kyle.Phillips@oha.oregon.gov
TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.
Additional Information
Please monitor your Workday account for communication regarding your application. You must have a valid e-mail address to apply.
PERS rate: The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%. Please review the Classification and Compensation page for more details click here .
Veterans: If you are a veteran, you may receive veteran’s preference. Click here for more information about veterans’ preference. To receive veterans' preference points, please submit the following required documentation when you apply:
A copy of your DD214/DD215 form; OR a letter from the US Dept. of Veterans Affairs indicating you receive a non-service-connected pension for the five (5) point preference.
A copy of your DD214/DD215 form; AND a copy of your veterans' disability preference letter from the Dept. of Veterans Affairs for the ten (10) point preference.
Visa Sponsorship: Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.
Internal Applicants: Attention current State of Oregon employees: To apply for posted positions, please close this window, and log into your Workday account and apply through the Career worklet.
Please attach only the documents that are related to the position. Additional documents that are attached will not be reviewed.
Applicant Help and Support webpage
Affirmative Action and Equal Opportunity
The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA’s mission, vision, and core values, click here .
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
OHAAOOIS
REQ-167015
Close Date: Wednesday 10/30/2024 at 11:59 PM Pacific Standard Time (PST) /Pacific Daylight Time (PDT)
Please apply via Workday at the following link - https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Fairview-Industrial-Drive-3990/Testing-Specialist--Information-Systems-Specialist-6--100---Remote-work_REQ-167015
Please attach a current version of your resume and a cover letter that addresses the points listed under the section titled What We Are Looking For.
PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field.
Applications without complete Workday applications, a resume and cover letter will be removed from consideration.
The work of this role may be conducted remotely with full access to the needed operating systems and technology. Candidates must reside in the United States to work 100 % remote.
The Oregon Health Authority (OHA) has a fantastic opportunity for an experienced Testing Specialist to join an excellent team and work to advance their IT operations.
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Human Services in helping Oregonians achieve health, well-being, and independence.
More information about the Office of Information Services and current job opportunities can be found here
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030.
Becoming an anti-racist organization.
Developing and promoting culturally and linguistically appropriate programs.
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
Click here to learn more about OHA’s mission, vision, and core values.
This is a full-time permanent opportunity for anyone to apply. This position is a classified position represented by a union.
This position falls under the Information Systems Specialist 6 classification.
What you will do!
The Testing Specialist position plans and leads system testing of new and existing applications and systems, integrates system processes with application enhancements and new development, and provides operations support and maintenance for applications. The position also consults with business partners, analysts, and other IT experts in the agency to resolve issues and collaborate on system development. These systems are small to large scale, many are mission critical and of high demand. This position utilizes technical skill and ability of a high order in the analysis and resolution of technical problems in the areas of customer assistance, operational maintenance, and design. The customer base served includes technically sophisticated end-users, software vendors and suppliers, systems programmers, technical contractors, systems management staff, and systems operation staff.
The primary purpose of this position is to provide guidance, training and tools support to OIS and its business partners. As part of the SQA/Testing Practice this position imparts testing best practices knowledge and skills to customers to enable them to define, design and develop both manual and automated test cases and scenarios, execute manual and automated tests, and log testing incidents and retest fixed defects more effectively. This position also develops best practice content in the form of training, documentation, and templates in support of the goal to mature OIS testing practices.
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Five (5) years of information systems experience in Software Testing
OR
(b) An Associate's degree in Computer Science, Information Technology, or related field.
OR
completion of a two (2) year accredited vocational training program in information technology or related field.
AND three (3) years of information systems experience in Software Testing
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field
AND
one (1) year of information systems experience in Software Testing.
Desired Attributes
Proficiency in various testing types within the SDLC, including manual and automated testing, defect resolution techniques, and root cause analysis.
Experience with test automation preferably using Selenium, alongside quality assurance, and quality control practices.
Experience with Information Technology frameworks such as SDLC, ITIL, PMBOK, Agile, and DevOps.
Experience in modern software development technology stacks, including .NET, Azure DevOps, SQL Server, JavaScript, and Azure.
Experience with modern source control systems, testing practices, and code/design review tools and processes (e.g., ADOS, Git, SonarQube, Burp).
Proficiency in the fundamental principles of software testing as defined by the Foundation Level Syllabus of the International Software Testing Qualification Board (ITSQB). ISTQB or similar certifications are preferred, but not required.
Systems analysis skills to guide technology-based business process design from problem statement to system implementation.
Sound understanding of IT service management, project management, requirements verification, and business process modeling.
Experience in identifying, addressing, and remediating security vulnerability findings.
Experience in performance testing and security testing.
Strong problem-solving abilities with a track record of satisfying requirements, meeting agreed completion dates.
Ability to manage multiple work streams and quickly changing priorities.
Excellent written and verbal communication and presentation skills.
Capability and willingness to work effectively in team environments, adhering to organizational practices.
What's in it for you?
Medical, vision, and dental benefits.
Eleven (11) paid holidays.
Eight (8) hours of vacation per month, eligible to be used after 6 months of service.
Eight (8) hours of sick leave per month, eligible to be used as accrued.
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs.
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
A healthy work/life balance, including fulltime remote options as well.
Working Conditions:
Staff working remote shall:
Meet all responsibilities and perform all duties as if their role was performed in a traditional work setting.
Comply with all agency policies, guidelines, and management directives.
Maintain a professional demeanor in the performance of all duties.
Meet and maintain performance expectations.
Be available each week during traditional business hours, as determined by the business need.
There may be times that a position or an individual must be located full-time, on-site, within traditional business hours. Times when on-site presence can be required include but are not limited to training, performance, business alignment, accommodations, or resource availability. To be eligible for remote work, staff must have a home workspace that meets all applicable technology, security and safety requirements including the ability to provide protection of confidential information.
How to Apply
Complete the online application.
Complete questionnaire.
Attach a resume.
Attach a cover letter of no more than two pages addressing the “What we are looking for?” section including required and preferred skills.
Tips for submitting your Workday application!
Your candidate profile and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).
This posting closes at 11:59 PM on the close date listed.
Workday will timeout after 15 minutes of inactivity.
Workday performs best in Google Chrome.
You must have a valid email address to apply.
Check both your email and Workday account for updates regarding this recruitment.
Please print or save a copy of this announcement. You will not have access to it once the posting closes.
Click here for Resources and a Job Support Page .
Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. If you meet the minimum qualifications for the position, and are the successful candidate, you may qualify for work out of class. For further information, please visit the Pay Equity Project homepage.
Questions/Need Help?
If you need assistance to participate in the application process including an accommodation request under the American with Disabilities Act, please call or email Kyle Phillips
Voice: [503-509-3589]
Email: Kyle.Phillips@oha.oregon.gov
TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.
Additional Information
Please monitor your Workday account for communication regarding your application. You must have a valid e-mail address to apply.
PERS rate: The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%. Please review the Classification and Compensation page for more details click here .
Veterans: If you are a veteran, you may receive veteran’s preference. Click here for more information about veterans’ preference. To receive veterans' preference points, please submit the following required documentation when you apply:
A copy of your DD214/DD215 form; OR a letter from the US Dept. of Veterans Affairs indicating you receive a non-service-connected pension for the five (5) point preference.
A copy of your DD214/DD215 form; AND a copy of your veterans' disability preference letter from the Dept. of Veterans Affairs for the ten (10) point preference.
Visa Sponsorship: Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.
Internal Applicants: Attention current State of Oregon employees: To apply for posted positions, please close this window, and log into your Workday account and apply through the Career worklet.
Please attach only the documents that are related to the position. Additional documents that are attached will not be reviewed.
Applicant Help and Support webpage
Affirmative Action and Equal Opportunity
The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA’s mission, vision, and core values, click here .
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
Oct 11, 2024
Full time
REQ-167015
Close Date: Wednesday 10/30/2024 at 11:59 PM Pacific Standard Time (PST) /Pacific Daylight Time (PDT)
Please apply via Workday at the following link - https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Fairview-Industrial-Drive-3990/Testing-Specialist--Information-Systems-Specialist-6--100---Remote-work_REQ-167015
Please attach a current version of your resume and a cover letter that addresses the points listed under the section titled What We Are Looking For.
PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field.
Applications without complete Workday applications, a resume and cover letter will be removed from consideration.
The work of this role may be conducted remotely with full access to the needed operating systems and technology. Candidates must reside in the United States to work 100 % remote.
The Oregon Health Authority (OHA) has a fantastic opportunity for an experienced Testing Specialist to join an excellent team and work to advance their IT operations.
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Human Services in helping Oregonians achieve health, well-being, and independence.
More information about the Office of Information Services and current job opportunities can be found here
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030.
Becoming an anti-racist organization.
Developing and promoting culturally and linguistically appropriate programs.
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
Click here to learn more about OHA’s mission, vision, and core values.
This is a full-time permanent opportunity for anyone to apply. This position is a classified position represented by a union.
This position falls under the Information Systems Specialist 6 classification.
What you will do!
The Testing Specialist position plans and leads system testing of new and existing applications and systems, integrates system processes with application enhancements and new development, and provides operations support and maintenance for applications. The position also consults with business partners, analysts, and other IT experts in the agency to resolve issues and collaborate on system development. These systems are small to large scale, many are mission critical and of high demand. This position utilizes technical skill and ability of a high order in the analysis and resolution of technical problems in the areas of customer assistance, operational maintenance, and design. The customer base served includes technically sophisticated end-users, software vendors and suppliers, systems programmers, technical contractors, systems management staff, and systems operation staff.
The primary purpose of this position is to provide guidance, training and tools support to OIS and its business partners. As part of the SQA/Testing Practice this position imparts testing best practices knowledge and skills to customers to enable them to define, design and develop both manual and automated test cases and scenarios, execute manual and automated tests, and log testing incidents and retest fixed defects more effectively. This position also develops best practice content in the form of training, documentation, and templates in support of the goal to mature OIS testing practices.
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Five (5) years of information systems experience in Software Testing
OR
(b) An Associate's degree in Computer Science, Information Technology, or related field.
OR
completion of a two (2) year accredited vocational training program in information technology or related field.
AND three (3) years of information systems experience in Software Testing
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field
AND
one (1) year of information systems experience in Software Testing.
Desired Attributes
Proficiency in various testing types within the SDLC, including manual and automated testing, defect resolution techniques, and root cause analysis.
Experience with test automation preferably using Selenium, alongside quality assurance, and quality control practices.
Experience with Information Technology frameworks such as SDLC, ITIL, PMBOK, Agile, and DevOps.
Experience in modern software development technology stacks, including .NET, Azure DevOps, SQL Server, JavaScript, and Azure.
Experience with modern source control systems, testing practices, and code/design review tools and processes (e.g., ADOS, Git, SonarQube, Burp).
Proficiency in the fundamental principles of software testing as defined by the Foundation Level Syllabus of the International Software Testing Qualification Board (ITSQB). ISTQB or similar certifications are preferred, but not required.
Systems analysis skills to guide technology-based business process design from problem statement to system implementation.
Sound understanding of IT service management, project management, requirements verification, and business process modeling.
Experience in identifying, addressing, and remediating security vulnerability findings.
Experience in performance testing and security testing.
Strong problem-solving abilities with a track record of satisfying requirements, meeting agreed completion dates.
Ability to manage multiple work streams and quickly changing priorities.
Excellent written and verbal communication and presentation skills.
Capability and willingness to work effectively in team environments, adhering to organizational practices.
What's in it for you?
Medical, vision, and dental benefits.
Eleven (11) paid holidays.
Eight (8) hours of vacation per month, eligible to be used after 6 months of service.
Eight (8) hours of sick leave per month, eligible to be used as accrued.
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs.
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
A healthy work/life balance, including fulltime remote options as well.
Working Conditions:
Staff working remote shall:
Meet all responsibilities and perform all duties as if their role was performed in a traditional work setting.
Comply with all agency policies, guidelines, and management directives.
Maintain a professional demeanor in the performance of all duties.
Meet and maintain performance expectations.
Be available each week during traditional business hours, as determined by the business need.
There may be times that a position or an individual must be located full-time, on-site, within traditional business hours. Times when on-site presence can be required include but are not limited to training, performance, business alignment, accommodations, or resource availability. To be eligible for remote work, staff must have a home workspace that meets all applicable technology, security and safety requirements including the ability to provide protection of confidential information.
How to Apply
Complete the online application.
Complete questionnaire.
Attach a resume.
Attach a cover letter of no more than two pages addressing the “What we are looking for?” section including required and preferred skills.
Tips for submitting your Workday application!
Your candidate profile and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).
This posting closes at 11:59 PM on the close date listed.
Workday will timeout after 15 minutes of inactivity.
Workday performs best in Google Chrome.
You must have a valid email address to apply.
Check both your email and Workday account for updates regarding this recruitment.
Please print or save a copy of this announcement. You will not have access to it once the posting closes.
Click here for Resources and a Job Support Page .
Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. If you meet the minimum qualifications for the position, and are the successful candidate, you may qualify for work out of class. For further information, please visit the Pay Equity Project homepage.
Questions/Need Help?
If you need assistance to participate in the application process including an accommodation request under the American with Disabilities Act, please call or email Kyle Phillips
Voice: [503-509-3589]
Email: Kyle.Phillips@oha.oregon.gov
TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.
Additional Information
Please monitor your Workday account for communication regarding your application. You must have a valid e-mail address to apply.
PERS rate: The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%. Please review the Classification and Compensation page for more details click here .
Veterans: If you are a veteran, you may receive veteran’s preference. Click here for more information about veterans’ preference. To receive veterans' preference points, please submit the following required documentation when you apply:
A copy of your DD214/DD215 form; OR a letter from the US Dept. of Veterans Affairs indicating you receive a non-service-connected pension for the five (5) point preference.
A copy of your DD214/DD215 form; AND a copy of your veterans' disability preference letter from the Dept. of Veterans Affairs for the ten (10) point preference.
Visa Sponsorship: Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.
Internal Applicants: Attention current State of Oregon employees: To apply for posted positions, please close this window, and log into your Workday account and apply through the Career worklet.
Please attach only the documents that are related to the position. Additional documents that are attached will not be reviewed.
Applicant Help and Support webpage
Affirmative Action and Equal Opportunity
The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA’s mission, vision, and core values, click here .
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
Are you passionate about providing services and support to crime victims and survivors as well as strengthening resources access for underserved communities? The Oregon Youth Authority (OYA) is seeking a compassionate and highly motivated Victim Advocate to join our Victim Engagement Program. This position will be responsible for delivering trauma-informed and culturally responsive services including crisis response, and systems navigation to crime victims and survivors impacted by youth in OYA’s care and custody. You will play a crucial role in ensuring crime victims understand their rights and how to exercise their rights, exercise their rights, while also connecting them to culturally responsive, community-based services to help support their healing process.
In addition to direct advocacy, you will assist in the program’s operational tasks, including victim centered restorative justice programing, training volunteers, documenting program activities, and tracking outcomes. Collaboration with victim service organizations, both system and community-based, as well as juvenile justice partners, will be essential to your success.
We are looking for a bilingual (English/Spanish) candidate with a deep understanding of the Latine community, experience in victim advocacy, and knowledge of the criminal or juvenile justice systems. This position is located at OYA’s Central Office in Salem, Oregon. If you are committed to helping crime victims and survivors and want to make a meaningful difference, we encourage you to apply.
Additional Information:
For a full description of duties and responsibilities, please click here .
Hybrid Telework : This position is eligible for a flexible remote work schedule, The position will require in office work several days a week during the on boarding and initial training period. The position will require travelling to several OYA facilities, field offices, and/or community programs throughout the State of Oregon. Employees may be required to be in the office more frequently in response to business needs. Remote work is evaluated periodically to ensure business needs are being met and can be adjusted at any time.
Comprehensive and equitable base salary offer within the listed range based on your experience, skills and education. For more information on pay equity, click here .
The salary range listed is the non- PERS participating rate. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6%. Please review the Classification and Compensation page for more details.
This position receives annual increases on anniversary date until the maximum of the salary range is reached.
Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.
We may use this recruitment to fill future vacancies.
Tentative Recruitment Schedule:
1st Round Interviews scheduled for November 1, 2024 (virtual interview)
2nd Round Interviews scheduled for November 8, 2024 (possible in-person interview)
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
For more information please visit www.oregon.gov/oya .
**Would you like to learn more about this position and OYA? Join us on Wednesday, October 9, 2024 between 11:00 a.m. - 11:30 a.m. for OYA Career Chats.
Click Here to Register for OYA Career Chats!
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
This position is represented by the Service Employees International Union (SEIU/OPEU). By joining and maintaining your membership with SEIU Local 503, the following benefits are available to you such as:
$2,500 life insurance policy paid for by your union, SEIU Local 503. This policy is in effect if you are an active member.
Up to $200,000 of additional life insurance can be purchased. Up to $100,000 member life, $40,000 spouse and $10,000 child is guaranteed within the first 90 days of new union membership.
Short Term Disability insurance is guaranteed if purchased within the first 90 days of new union membership.
Legal insurance enrollment is available to purchase within the first 90 days of new union membership.
Tuition reimbursement.
What You Need To Qualify:
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; OR
Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.
Special Requirement:
Bilingual Required: English & Spanish
This position does require bilingual language skills in English & Spanish to assist with a need in the communities that we serve.
Desired Attributes : If you have these qualities, let us know. It’s how we will choose whom to move forward!
Note: You do not need to have all these qualities to be eligible for this position.
Knowledge of crime victims’ rights and how victims can exercise their rights, along with demonstrated experience in victim advocacy work either in system based or community-based programing.
A deep understanding of the Latine community including knowledge of the history of oppression and discrimination that effects Latine communities, and a strong desire to strengthen and expand resource access opportunities for all underserved communities
Knowledge and demonstrated work experience in criminal and/or juvenile justice systems.
Self-directed and highly motivated with the ability to manage multiple competing priorities and keen attention to detail, ensuring deadlines are met.
Experience building collaborative relationships with internal teams, agency staff, and community partners to help expand resources access and service provision for crime victims, survivors and youth.
Strong verbal and written communication skills, including experience in facilitating trainings and presentations.
How to apply:
Ensure your application and/or resume thoroughly reflect your skills, experience (both lived and professional), knowledge, and/or education pertinent to this position, including how you meet the minimum qualifications and any/all desired attributes.
Submit a comprehensive application or upload a detailed resume, including dates of employment and descriptions of duties/responsibilities for each position.
COVER LETTTER REQUIRED: Describe your experiences, skills, and knowledge as they relate to the desired attributes of the position, and explain why you are the best fit for this role. Limit your cover letter to no more than 3 pages and ensure it is in PDF format for accessibility.
Complete the questionnaire.
Following the submission of your application, promptly respond to the public records request authorization and gender identity questionnaire. If you're an employee, these tasks will be in your Workday inbox.
Veterans may receive preference; indicate your veteran status if applicable. Click here for more information about veterans’ preference .
Caution: If you fail to follow these instructions, including failing to attach a cover letter as described above, we will have to disqualify your application. We cannot consider incomplete or late applications.
More Information:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation or for alternative format please contact OYA Recruitment at 971-345-1236. Oregon Relay Service can be reached by calling 7-1-1.
Pre-employment Checks:
In keeping with our mission, OYA will conduct a criminal record check, per OAR 416 Division 800 , a driving record background check and a vulnerable population abuse and neglect check. Information obtained about an individual is confidential. An individual who refuses to consent to a criminal records/background check shall be disqualified from consideration in the position for which you applied. All applicants are subject to additional pre-employment check(s) such as fingerprint based on criminal records check, pre-employment drug screening and/or education verification as required for the position.
In 2003 Congress passed the Prison Rape Elimination Act (PREA), the first federal civil statue focused specifically on addressing sexual violence in juvenile facilities, jails, prisons, and other facilities. In recognition of the rights, safety, and well-being of the youth we serve you will be asked specific questions about your background to ensure our hiring and promotion practices comply with the National PREA standards.
All positions in OYA will require the incumbent to serve as a "mandatory reporter" of child abuse.
Visa Sponsorship:
We do not offer Visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. OYA uses E-Verify to confirm that applicants are authorized to work in the United States.
Have Questions?:
For questions about the job announcement, email HR Recruiter .
Oct 07, 2024
Full time
Are you passionate about providing services and support to crime victims and survivors as well as strengthening resources access for underserved communities? The Oregon Youth Authority (OYA) is seeking a compassionate and highly motivated Victim Advocate to join our Victim Engagement Program. This position will be responsible for delivering trauma-informed and culturally responsive services including crisis response, and systems navigation to crime victims and survivors impacted by youth in OYA’s care and custody. You will play a crucial role in ensuring crime victims understand their rights and how to exercise their rights, exercise their rights, while also connecting them to culturally responsive, community-based services to help support their healing process.
In addition to direct advocacy, you will assist in the program’s operational tasks, including victim centered restorative justice programing, training volunteers, documenting program activities, and tracking outcomes. Collaboration with victim service organizations, both system and community-based, as well as juvenile justice partners, will be essential to your success.
We are looking for a bilingual (English/Spanish) candidate with a deep understanding of the Latine community, experience in victim advocacy, and knowledge of the criminal or juvenile justice systems. This position is located at OYA’s Central Office in Salem, Oregon. If you are committed to helping crime victims and survivors and want to make a meaningful difference, we encourage you to apply.
Additional Information:
For a full description of duties and responsibilities, please click here .
Hybrid Telework : This position is eligible for a flexible remote work schedule, The position will require in office work several days a week during the on boarding and initial training period. The position will require travelling to several OYA facilities, field offices, and/or community programs throughout the State of Oregon. Employees may be required to be in the office more frequently in response to business needs. Remote work is evaluated periodically to ensure business needs are being met and can be adjusted at any time.
Comprehensive and equitable base salary offer within the listed range based on your experience, skills and education. For more information on pay equity, click here .
The salary range listed is the non- PERS participating rate. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6%. Please review the Classification and Compensation page for more details.
This position receives annual increases on anniversary date until the maximum of the salary range is reached.
Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.
We may use this recruitment to fill future vacancies.
Tentative Recruitment Schedule:
1st Round Interviews scheduled for November 1, 2024 (virtual interview)
2nd Round Interviews scheduled for November 8, 2024 (possible in-person interview)
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
For more information please visit www.oregon.gov/oya .
**Would you like to learn more about this position and OYA? Join us on Wednesday, October 9, 2024 between 11:00 a.m. - 11:30 a.m. for OYA Career Chats.
Click Here to Register for OYA Career Chats!
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
This position is represented by the Service Employees International Union (SEIU/OPEU). By joining and maintaining your membership with SEIU Local 503, the following benefits are available to you such as:
$2,500 life insurance policy paid for by your union, SEIU Local 503. This policy is in effect if you are an active member.
Up to $200,000 of additional life insurance can be purchased. Up to $100,000 member life, $40,000 spouse and $10,000 child is guaranteed within the first 90 days of new union membership.
Short Term Disability insurance is guaranteed if purchased within the first 90 days of new union membership.
Legal insurance enrollment is available to purchase within the first 90 days of new union membership.
Tuition reimbursement.
What You Need To Qualify:
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; OR
Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.
Special Requirement:
Bilingual Required: English & Spanish
This position does require bilingual language skills in English & Spanish to assist with a need in the communities that we serve.
Desired Attributes : If you have these qualities, let us know. It’s how we will choose whom to move forward!
Note: You do not need to have all these qualities to be eligible for this position.
Knowledge of crime victims’ rights and how victims can exercise their rights, along with demonstrated experience in victim advocacy work either in system based or community-based programing.
A deep understanding of the Latine community including knowledge of the history of oppression and discrimination that effects Latine communities, and a strong desire to strengthen and expand resource access opportunities for all underserved communities
Knowledge and demonstrated work experience in criminal and/or juvenile justice systems.
Self-directed and highly motivated with the ability to manage multiple competing priorities and keen attention to detail, ensuring deadlines are met.
Experience building collaborative relationships with internal teams, agency staff, and community partners to help expand resources access and service provision for crime victims, survivors and youth.
Strong verbal and written communication skills, including experience in facilitating trainings and presentations.
How to apply:
Ensure your application and/or resume thoroughly reflect your skills, experience (both lived and professional), knowledge, and/or education pertinent to this position, including how you meet the minimum qualifications and any/all desired attributes.
Submit a comprehensive application or upload a detailed resume, including dates of employment and descriptions of duties/responsibilities for each position.
COVER LETTTER REQUIRED: Describe your experiences, skills, and knowledge as they relate to the desired attributes of the position, and explain why you are the best fit for this role. Limit your cover letter to no more than 3 pages and ensure it is in PDF format for accessibility.
Complete the questionnaire.
Following the submission of your application, promptly respond to the public records request authorization and gender identity questionnaire. If you're an employee, these tasks will be in your Workday inbox.
Veterans may receive preference; indicate your veteran status if applicable. Click here for more information about veterans’ preference .
Caution: If you fail to follow these instructions, including failing to attach a cover letter as described above, we will have to disqualify your application. We cannot consider incomplete or late applications.
More Information:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation or for alternative format please contact OYA Recruitment at 971-345-1236. Oregon Relay Service can be reached by calling 7-1-1.
Pre-employment Checks:
In keeping with our mission, OYA will conduct a criminal record check, per OAR 416 Division 800 , a driving record background check and a vulnerable population abuse and neglect check. Information obtained about an individual is confidential. An individual who refuses to consent to a criminal records/background check shall be disqualified from consideration in the position for which you applied. All applicants are subject to additional pre-employment check(s) such as fingerprint based on criminal records check, pre-employment drug screening and/or education verification as required for the position.
In 2003 Congress passed the Prison Rape Elimination Act (PREA), the first federal civil statue focused specifically on addressing sexual violence in juvenile facilities, jails, prisons, and other facilities. In recognition of the rights, safety, and well-being of the youth we serve you will be asked specific questions about your background to ensure our hiring and promotion practices comply with the National PREA standards.
All positions in OYA will require the incumbent to serve as a "mandatory reporter" of child abuse.
Visa Sponsorship:
We do not offer Visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. OYA uses E-Verify to confirm that applicants are authorized to work in the United States.
Have Questions?:
For questions about the job announcement, email HR Recruiter .
The Oregon Youth Authority (OYA) is seeking an organized and proactive Office Specialist 2 to join our team in providing essential clerical support to the Field Supervisor, Juvenile Parole/Probation Officers (JPPOs), and Juvenile Parole/Probation Assistants (JPPAs). The ideal candidate will demonstrate the ability to develop positive and collaborative working relationships with coworkers, community partners, and system partners. This role requires excellent written and verbal communication skills, proficiency in navigating multiple computer systems (Word, Excel, Outlook, etc.), and experience with the Juvenile Justice Information System (JJIS). A successful candidate will be adept at prioritizing tasks to meet changing workload demands, coordinating travel, and taking minutes at meetings. If you thrive in a dynamic environment and are passionate about supporting the mission of OYA, we encourage you to apply and make a positive impact on the lives of Oregon’s youth.
Top duties of the position:
Provides necessary support services to unit members: typing, copying, purchase ordering, and other assignments.
Responsible for inputting all parole/probation transactions into the JJIS system.
Responsible for assigning new cases to parole/probation officers, opening cases, and filing new material in case records.
Additional Information:
This recruitment will be used to fill multiple current and future vacancies as they occur.
Hybrid Telework: This position is eligible for a flexible remote work schedule, and you will be required to come into the office with a minimum of 16 hours a week. Employees may be required to be in the office more frequently in response to business needs. Remote work is evaluated periodically to ensure business needs are being met and can be adjusted at any time . Please visit the state’s Work Reimagined website for more information.
Comprehensive and equitable base salary offer within the listed range based on your experience, skills and education. For more information on pay equity, click here .
The salary range listed is the non- PERS participating rate. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6%. Please review the Classification and Compensation page for more details.
This position receives annual increases on anniversary date until the maximum of the salary range is reached.
Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.
Would you like to learn more about this position or how our application process works? Join our Recruitment team during our OYA Career Chat Sessions on October 9, 2024 between 11-11:30 am PST. We will be able to answer any questions about the work and about OYA.
Click Here to Register for OYA Career Chats!
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
This position is represented by the Service Employees International Union (SEIU/OPEU). By joining and maintaining your membership with SEIU Local 503, the following benefits are available to you such as:
$2,500 life insurance policy paid for by your union, SEIU Local 503. This policy is in effect if you are an active member.
Up to $200,000 of additional life insurance can be purchased. Up to $100,000 member life, $40,000 spouse and $10,000 child is guaranteed within the first 90 days of new union membership.
Short Term Disability insurance is guaranteed if purchased within the first 90 days of new union membership.
Legal insurance enrollment is available to purchase within the first 90 days of new union membership.
Tuition reimbursement.
For more information on SEIU, please click here.
What You Need to Qualify:
Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
An associate degree in any field; OR
An equivalent combination of education and experience.
Desired Attributes : If you have these qualities, let us know. It’s how we will choose whom to move forward!
Note: You do not need to have all these qualities to be eligible for this position.
Ability to develop positive and collaborative working relationship with coworkers, community partners, and other system partners;
Excellent written and verbal communication skills (assessed in application materials and time of interview);
Knowledge and experience working and navigating the Juvenile Justice Information System (JJIS);
Experience prioritizing and adjusting tasks to meet changing requirements and workload demands, and ability to multitask as well;
Familiar with multiple software programs (Word, Excel, Outlook,etc.);
Proficient in taking minutes in meetings;
Experience coordinating travel
How to apply:
Ensure your application and/or resume thoroughly reflect your skills, experience (both lived and professional), knowledge, and/or education pertinent to this position, including how you meet the minimum qualifications and any/all desired attributes.
Submit a comprehensive application or upload a detailed resume, including dates of employment and descriptions of duties/responsibilities for each position.
COVER LETTTER REQUIRED: Describe your experiences, skills, and knowledge as they relate to the desired attributes of the position, and explain why you are the best fit for this role. Limit your cover letter to no more than 2 pages and ensure it is in PDF format for accessibility.
Complete the questionnaire.
Following the submission of your application, promptly respond to the public records request authorization and gender identity questionnaire. If you're an employee, these tasks will be in your Workday inbox.
Veterans may receive preference; indicate your veteran status if applicable. Click here for more information about veterans’ preference .
Caution: If you fail to follow these instructions, including failing to attach a cover letter as described above, we will have to disqualify your application. We cannot consider incomplete or late applications.
More Information:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation or for alternative format please contact OYA Recruitment at 971-345-1236. Oregon Relay Service can be reached by calling 7-1-1.
Pre-employment Checks:
In keeping with our mission, OYA will conduct a criminal record check, per OAR 416 Division 800 , a driving record background check and a vulnerable population abuse and neglect check. Information obtained about an individual is confidential. An individual who refuses to consent to a criminal records/background check shall be disqualified from consideration in the position for which you applied. All applicants are subject to additional pre-employment check(s) such as fingerprint based on criminal records check, pre-employment drug screening and/or education verification as required for the position.
In 2003 Congress passed the Prison Rape Elimination Act (PREA), the first federal civil statue focused specifically on addressing sexual violence in juvenile facilities, jails, prisons, and other facilities. In recognition of the rights, safety, and well-being of the youth we serve you will be asked specific questions about your background to ensure our hiring and promotion practices comply with the National PREA standards.
All OYA employees are required to submit to a two-step TB test to establish a TB free "base line." If offered employment and you accept, OYA will offer you the TB testing, and if you refuse, OYA will require the necessary documentation from your personal health care provider as a condition of employment.
All positions in OYA will require the incumbent to serve as a "mandatory reporter" of child abuse.
Visa Sponsorship:
We do not offer Visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. OYA uses E-Verify to confirm that applicants are authorized to work in the United States.
Have Questions?:
For questions about the job announcement, email HR Recruiter .
Sep 27, 2024
Full time
The Oregon Youth Authority (OYA) is seeking an organized and proactive Office Specialist 2 to join our team in providing essential clerical support to the Field Supervisor, Juvenile Parole/Probation Officers (JPPOs), and Juvenile Parole/Probation Assistants (JPPAs). The ideal candidate will demonstrate the ability to develop positive and collaborative working relationships with coworkers, community partners, and system partners. This role requires excellent written and verbal communication skills, proficiency in navigating multiple computer systems (Word, Excel, Outlook, etc.), and experience with the Juvenile Justice Information System (JJIS). A successful candidate will be adept at prioritizing tasks to meet changing workload demands, coordinating travel, and taking minutes at meetings. If you thrive in a dynamic environment and are passionate about supporting the mission of OYA, we encourage you to apply and make a positive impact on the lives of Oregon’s youth.
Top duties of the position:
Provides necessary support services to unit members: typing, copying, purchase ordering, and other assignments.
Responsible for inputting all parole/probation transactions into the JJIS system.
Responsible for assigning new cases to parole/probation officers, opening cases, and filing new material in case records.
Additional Information:
This recruitment will be used to fill multiple current and future vacancies as they occur.
Hybrid Telework: This position is eligible for a flexible remote work schedule, and you will be required to come into the office with a minimum of 16 hours a week. Employees may be required to be in the office more frequently in response to business needs. Remote work is evaluated periodically to ensure business needs are being met and can be adjusted at any time . Please visit the state’s Work Reimagined website for more information.
Comprehensive and equitable base salary offer within the listed range based on your experience, skills and education. For more information on pay equity, click here .
The salary range listed is the non- PERS participating rate. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6%. Please review the Classification and Compensation page for more details.
This position receives annual increases on anniversary date until the maximum of the salary range is reached.
Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.
Would you like to learn more about this position or how our application process works? Join our Recruitment team during our OYA Career Chat Sessions on October 9, 2024 between 11-11:30 am PST. We will be able to answer any questions about the work and about OYA.
Click Here to Register for OYA Career Chats!
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
This position is represented by the Service Employees International Union (SEIU/OPEU). By joining and maintaining your membership with SEIU Local 503, the following benefits are available to you such as:
$2,500 life insurance policy paid for by your union, SEIU Local 503. This policy is in effect if you are an active member.
Up to $200,000 of additional life insurance can be purchased. Up to $100,000 member life, $40,000 spouse and $10,000 child is guaranteed within the first 90 days of new union membership.
Short Term Disability insurance is guaranteed if purchased within the first 90 days of new union membership.
Legal insurance enrollment is available to purchase within the first 90 days of new union membership.
Tuition reimbursement.
For more information on SEIU, please click here.
What You Need to Qualify:
Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
An associate degree in any field; OR
An equivalent combination of education and experience.
Desired Attributes : If you have these qualities, let us know. It’s how we will choose whom to move forward!
Note: You do not need to have all these qualities to be eligible for this position.
Ability to develop positive and collaborative working relationship with coworkers, community partners, and other system partners;
Excellent written and verbal communication skills (assessed in application materials and time of interview);
Knowledge and experience working and navigating the Juvenile Justice Information System (JJIS);
Experience prioritizing and adjusting tasks to meet changing requirements and workload demands, and ability to multitask as well;
Familiar with multiple software programs (Word, Excel, Outlook,etc.);
Proficient in taking minutes in meetings;
Experience coordinating travel
How to apply:
Ensure your application and/or resume thoroughly reflect your skills, experience (both lived and professional), knowledge, and/or education pertinent to this position, including how you meet the minimum qualifications and any/all desired attributes.
Submit a comprehensive application or upload a detailed resume, including dates of employment and descriptions of duties/responsibilities for each position.
COVER LETTTER REQUIRED: Describe your experiences, skills, and knowledge as they relate to the desired attributes of the position, and explain why you are the best fit for this role. Limit your cover letter to no more than 2 pages and ensure it is in PDF format for accessibility.
Complete the questionnaire.
Following the submission of your application, promptly respond to the public records request authorization and gender identity questionnaire. If you're an employee, these tasks will be in your Workday inbox.
Veterans may receive preference; indicate your veteran status if applicable. Click here for more information about veterans’ preference .
Caution: If you fail to follow these instructions, including failing to attach a cover letter as described above, we will have to disqualify your application. We cannot consider incomplete or late applications.
More Information:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation or for alternative format please contact OYA Recruitment at 971-345-1236. Oregon Relay Service can be reached by calling 7-1-1.
Pre-employment Checks:
In keeping with our mission, OYA will conduct a criminal record check, per OAR 416 Division 800 , a driving record background check and a vulnerable population abuse and neglect check. Information obtained about an individual is confidential. An individual who refuses to consent to a criminal records/background check shall be disqualified from consideration in the position for which you applied. All applicants are subject to additional pre-employment check(s) such as fingerprint based on criminal records check, pre-employment drug screening and/or education verification as required for the position.
In 2003 Congress passed the Prison Rape Elimination Act (PREA), the first federal civil statue focused specifically on addressing sexual violence in juvenile facilities, jails, prisons, and other facilities. In recognition of the rights, safety, and well-being of the youth we serve you will be asked specific questions about your background to ensure our hiring and promotion practices comply with the National PREA standards.
All OYA employees are required to submit to a two-step TB test to establish a TB free "base line." If offered employment and you accept, OYA will offer you the TB testing, and if you refuse, OYA will require the necessary documentation from your personal health care provider as a condition of employment.
All positions in OYA will require the incumbent to serve as a "mandatory reporter" of child abuse.
Visa Sponsorship:
We do not offer Visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. OYA uses E-Verify to confirm that applicants are authorized to work in the United States.
Have Questions?:
For questions about the job announcement, email HR Recruiter .
Mercy Corps
This position is open to any Mercy Corps office location.
Location: United States, Africa and Middle East (Remote)
This position is open to any Mercy Corps office location. Valid unrestricted work authorization in the country in which you will be based is required at the time of application for this position.
Position Status: Exempt, Full-time, Regular
Salary Level:
US: Starting salary for this role will be $64,000 - $76,000 commensurate to experience.
Based on local benchmark for candidates outside of the United States.
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
Program / Department Summary
Mercy Corps’ global fraud and corruption team is a key part of the Mercy Corps Ethics and Compliance Department (ECD) and leads our organizational efforts to prevent, detect, deter and respond to fraud and corruption issues. The team reports to the Senior Director, Fraud and Corruption Investigations, who reports to the Chief Ethics and Compliance Officer (CECO). The global fraud and corruption team is bolstered by a global network of investigators and focal points working at the country level to investigate fraud and corruption and raise awareness about ethics and fraud and corruption.
The Position
Under the direction of the Senior Fraud and Corruption Investigator, the Regional Fraud and Corruption Investigator will serve as the focal point for ensuring compliance with Mercy Corps’ ethics policies and procedures in either the Middle East or Africa. They will ensure that Mercy Corps takes all reports of misconduct seriously and investigates allegations of fraud and corruption thoroughly and impartially consistent with sector-wide best practices and donor expectations. The Regional Investigator will plan, conduct and prepare reports for assigned fraud and corruption investigations. They may be supported by Integrity Focal Points, who are field-based team members trained to support but not lead investigations. Investigations will be conducted in the field and remotely, working in diverse cultural contexts and time zones.
Essential Responsibilities
STRATEGY AND VISION
De live r q u ali t y r e sul t s e v en un d e r diffi c ult or c h a n ging c onditions.
Ensure that lessons learned are captured from fraud and corruption investigations for the agency to consider when revising policies, procedures, and training.
Understands ethics related compliance requirements and what it takes to ensure a culture that takes ethical issues and obligations seriously.
INVESTIGATIONS
Ensure investigations are conducted in a manner that considers the safety and security of all involved
Effectively plan and execute impartial, thorough, timely and confidential investigations into allegations of fraud and corruption
Develop and draft timely investigation plans that identify risks
Conduct whistleblower, witness, and subject interviews, both in-person and remotely
Identify, collect, and review documentary evidence needed for investigations
Prepare comprehensive investigation reports, which may be subject to third-party (donor) review, on a timely basis, working with other functions to provide clear recommendations for internal control improvements
Discuss findings and recommendations with country-level senior management and other team members as required
Coordinate with Integrity Focal Points to support investigation efforts when possible
Maintain knowledge of Mercy Corps’ internal policies and procedures
Ensure investigation files are organized, thorough, and maintained in a confidential manner Maintain appropriate confidentiality within the agency and with third parties
TRAINING AND AWARENESS
Help build trust and confidence in Mercy Corps’ reporting, investigation, and follow up systems, and foster a climate where team members feel confident and comfortable coming forward with issues
In coordination with established onboarding processes, assist with the onboarding of new team members to ensure awareness and understanding of Mercy Corps’ ethics policie
Conduct and/or coordinate regular anti-fraud and anti-corruption trainings for team members
PERSONAL LEADERSHIP
Consistently strive to exceed expectations and demonstrate flexibility, resilience and the ability to maintain positive relationships and composure, even under difficult circumstances
Maintain high ethical standards and treat people with respect and dignity
Demonstrate an awareness of personal strengths and development needs, modeling non-defensive behavior and openness to feedback; builds a culture of feedback and learning
Identify a robust personal Work Plan that reflects Mercy Corps’ performance expectations, including development objectives that contribute to Mercy Corps’ objectives
SAFEGUARDING RESPONSIBILITIES
Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.
Supervisory Responsibility
The Regional Fraud and Corruption Investigator has no supervisory responsibilities.
Accountability
Reports Directly To: Senior Fraud and Corruption Investigator
Works Directly With: Senior Director, Fraud and Corruption; Integrity Focal Points; country-level senior management teams
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
Bachelor's degree (or equivalent) and 4+ years of professional experience; including at least 3 years as a trained and practiced investigator.
Experience working in the Middle East or Africa is preferred.
Experience working in humanitarian aid or development, either living overseas or spending a significant amount of time in foreign countries, is preferred
Proven investigative skills and the ability to act as a lead investigator, including the interviewing of subjects of complaints and witnesses, the collection of potential evidence, and other related investigative procedures.
Demonstrated ability to produce detailed investigation reports.
Demonstrated knowledge and interest in ethics, fraud, and corruption, and a sensitivity to cultural diversity and gender issues.
Solid understanding of a wide-range of ethics violations, including fraud and corruption
Strong verbal and written communication skills.
Fluency in English (both written and verbal) is required. Proficiency in Arabic (for Middle East roles) or French (for Africa roles) is preferred and considered a plus for the role.
Strong analytical and problem-solving skills, effective organizational and interpersonal skills
Ability to navigate difficult circumstances with a calm demeanor and in a methodical, analytical manner.
Additional experience as an ethics officer, attorney, or similar position is preferred
Success Factors
The successful Regional Fraud and Corruption Investigator will have (or quickly develop) knowledge of the INGO environment; deep knowledge of best practices in conducting fraud and corruption investigations; a proven ability to analyze complex situations with varying cultures, languages and education levels; the ability to objectively document and prioritize findings and to develop workable recommendations for improvement. This person will have an utmost understanding of and appreciation for the confidential nature of this work. Effective, positive communication is essential to success in this position.
Sep 19, 2024
Full time
Location: United States, Africa and Middle East (Remote)
This position is open to any Mercy Corps office location. Valid unrestricted work authorization in the country in which you will be based is required at the time of application for this position.
Position Status: Exempt, Full-time, Regular
Salary Level:
US: Starting salary for this role will be $64,000 - $76,000 commensurate to experience.
Based on local benchmark for candidates outside of the United States.
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
Program / Department Summary
Mercy Corps’ global fraud and corruption team is a key part of the Mercy Corps Ethics and Compliance Department (ECD) and leads our organizational efforts to prevent, detect, deter and respond to fraud and corruption issues. The team reports to the Senior Director, Fraud and Corruption Investigations, who reports to the Chief Ethics and Compliance Officer (CECO). The global fraud and corruption team is bolstered by a global network of investigators and focal points working at the country level to investigate fraud and corruption and raise awareness about ethics and fraud and corruption.
The Position
Under the direction of the Senior Fraud and Corruption Investigator, the Regional Fraud and Corruption Investigator will serve as the focal point for ensuring compliance with Mercy Corps’ ethics policies and procedures in either the Middle East or Africa. They will ensure that Mercy Corps takes all reports of misconduct seriously and investigates allegations of fraud and corruption thoroughly and impartially consistent with sector-wide best practices and donor expectations. The Regional Investigator will plan, conduct and prepare reports for assigned fraud and corruption investigations. They may be supported by Integrity Focal Points, who are field-based team members trained to support but not lead investigations. Investigations will be conducted in the field and remotely, working in diverse cultural contexts and time zones.
Essential Responsibilities
STRATEGY AND VISION
De live r q u ali t y r e sul t s e v en un d e r diffi c ult or c h a n ging c onditions.
Ensure that lessons learned are captured from fraud and corruption investigations for the agency to consider when revising policies, procedures, and training.
Understands ethics related compliance requirements and what it takes to ensure a culture that takes ethical issues and obligations seriously.
INVESTIGATIONS
Ensure investigations are conducted in a manner that considers the safety and security of all involved
Effectively plan and execute impartial, thorough, timely and confidential investigations into allegations of fraud and corruption
Develop and draft timely investigation plans that identify risks
Conduct whistleblower, witness, and subject interviews, both in-person and remotely
Identify, collect, and review documentary evidence needed for investigations
Prepare comprehensive investigation reports, which may be subject to third-party (donor) review, on a timely basis, working with other functions to provide clear recommendations for internal control improvements
Discuss findings and recommendations with country-level senior management and other team members as required
Coordinate with Integrity Focal Points to support investigation efforts when possible
Maintain knowledge of Mercy Corps’ internal policies and procedures
Ensure investigation files are organized, thorough, and maintained in a confidential manner Maintain appropriate confidentiality within the agency and with third parties
TRAINING AND AWARENESS
Help build trust and confidence in Mercy Corps’ reporting, investigation, and follow up systems, and foster a climate where team members feel confident and comfortable coming forward with issues
In coordination with established onboarding processes, assist with the onboarding of new team members to ensure awareness and understanding of Mercy Corps’ ethics policie
Conduct and/or coordinate regular anti-fraud and anti-corruption trainings for team members
PERSONAL LEADERSHIP
Consistently strive to exceed expectations and demonstrate flexibility, resilience and the ability to maintain positive relationships and composure, even under difficult circumstances
Maintain high ethical standards and treat people with respect and dignity
Demonstrate an awareness of personal strengths and development needs, modeling non-defensive behavior and openness to feedback; builds a culture of feedback and learning
Identify a robust personal Work Plan that reflects Mercy Corps’ performance expectations, including development objectives that contribute to Mercy Corps’ objectives
SAFEGUARDING RESPONSIBILITIES
Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.
Supervisory Responsibility
The Regional Fraud and Corruption Investigator has no supervisory responsibilities.
Accountability
Reports Directly To: Senior Fraud and Corruption Investigator
Works Directly With: Senior Director, Fraud and Corruption; Integrity Focal Points; country-level senior management teams
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
Bachelor's degree (or equivalent) and 4+ years of professional experience; including at least 3 years as a trained and practiced investigator.
Experience working in the Middle East or Africa is preferred.
Experience working in humanitarian aid or development, either living overseas or spending a significant amount of time in foreign countries, is preferred
Proven investigative skills and the ability to act as a lead investigator, including the interviewing of subjects of complaints and witnesses, the collection of potential evidence, and other related investigative procedures.
Demonstrated ability to produce detailed investigation reports.
Demonstrated knowledge and interest in ethics, fraud, and corruption, and a sensitivity to cultural diversity and gender issues.
Solid understanding of a wide-range of ethics violations, including fraud and corruption
Strong verbal and written communication skills.
Fluency in English (both written and verbal) is required. Proficiency in Arabic (for Middle East roles) or French (for Africa roles) is preferred and considered a plus for the role.
Strong analytical and problem-solving skills, effective organizational and interpersonal skills
Ability to navigate difficult circumstances with a calm demeanor and in a methodical, analytical manner.
Additional experience as an ethics officer, attorney, or similar position is preferred
Success Factors
The successful Regional Fraud and Corruption Investigator will have (or quickly develop) knowledge of the INGO environment; deep knowledge of best practices in conducting fraud and corruption investigations; a proven ability to analyze complex situations with varying cultures, languages and education levels; the ability to objectively document and prioritize findings and to develop workable recommendations for improvement. This person will have an utmost understanding of and appreciation for the confidential nature of this work. Effective, positive communication is essential to success in this position.
Location: United States, United Kingdom or Remote
Valid unrestricted work authorization in the country in which you will be based is required at the time of application for this position.
Position Status: Exempt, Full-time, Regular (Temporary: 12 months; the assignment can be extended, depending on business needs).
Salary Level:
US Starting Salary for this role will be USD $76,800 to $91,200 commensurate on experience.
Based on local benchmark for candidates outside the United States.
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Team
The Global Emergency Response Team (ERT) provides the agency with timely and effective leadership to prepare for, respond to, and learn from humanitarian emergencies, develops sharp, well-timed and influential humanitarian analysis to inform program design and implementation, and supports agency leadership and regional and country teams with safety and security expertise.
At the onset of an emergency, protection is central to humanitarian action. Mercy Corps seeks to enable safe, dignified, and inclusive practices within its emergency response to minimize protection risks, maximize safeguarding, and meaningfully engage marginal and at-risk groups when meeting their needs.
The Position
The Emergency Response Protection Mainstreaming Senior Advisor is part of the Global Emergency Response Teams’ rapid deployment team responding to or supporting at the onset of new emergencies. The Protection Advisor will contribute to emergency response start-up and initial response efforts by integrating a protection risk analysis within the rapid needs assessment and monitoring, orienting emergency responders to related protection and Sexual Exploitation and Abuse (SEA) risks, facilitating gender and social inclusion (including disability inclusion), assisting with incorporating protection mainstreaming best practices in activities, and preparing team to safely refer protection cases. The Advisor will also help ensure protection mainstreaming is incorporated into program design and budgeting, establish process indicators with sector leads and facilitate after-action activities to monitor quality and assess lessons learned.
This is a deployable role, and the team member will have multiple assignments throughout the year in support of or to lead on the protection mainstreaming aspects of the emergency response. The role may also support assignments related to preparedness efforts. While this position is part of Mercy Corps’ Global Emergency Response Team, they will have close linkages to the Technical Resources and Quality (TRaQ) Protection Advisor as well as Mercy Corps’ Safeguarding, Accountability for Affected Persons (AAP/CARM), and Gender Equality and Social Inclusion (GESI) teams.
Essential Responsibilities
STRATEGY & VISION
Work with response leads and managers to ensure that Do No Harm and Protection Principles are incorporated in the emergency response.
Align approach to protection mainstreaming through an informed assessment of contextually related protection risks in order to balance mitigation efforts associated with GBV, child protection, disability inclusion, mine action, restrictions to mobility, intercommunal tensions, etc.
Ensure GESI analysis is an essential element of a protection risk analysis and protection risk mitigation plan.
Support response teams to engage in direct consultation with marginalized and at-risk groups and actively encourage cooperation with organizations focusing on their needs and support.
Work with response program managers to identify entry points for protection mainstreaming and suggest protection risk mitigation actions that are relatable to sector methodologies and practical to the context, while strengthening protection mainstreaming practices as each sector’s emergency response evolves and progresses.
Identify opportunities to integrate protection outcomes in program design and work into proposals.
Contribute to program design and proposal development to ensure protection mainstreaming and safeguarding is highlighted in program design and budgeting, as well as aligns with donor and global protection and Protection from Sexual Exploitation and Abuse (PSEA) standards and guidance.
Promote safe programming and support the program teams to link and coordinate evolving protection mainstreaming, safeguarding, GESI and AAP initiatives and processes.
ASSESSMENTS SUPPORT
Work with response leadership to ensure that assessment tools include questions to support a Do-No-Harm and protection risk analyses of the emergency context and Mercy Corps response; be part of assessments where needed.
Support response teams to follow protection principles when conducting assessments, this may include incorporating GESI tools and ensuring the inclusion of marginalized groups, assessing the ethical and appropriate approaches of assessment activities, training teams in data protection, disability inclusion, GBV risk mitigation, etc.
Do a protection risk analysis to inform Mercy Corps’ emergency response and proposal design.
OPERATIONALIZATION OF PROTECTION MAINSTREAMING
Conduct safety audits, disability inclusion audits, and FGDs of Mercy Corps activities to identify and monitor potential protection and SEA risks.
Collaborate with program teams to identify protection risks and establish plans to mitigate risks in their service delivery sector and activities.
Identify and engage local partners who can enable enhanced outreach and response to marginalized groups such as organizations of people with disabilities (OPD), women led organizations (WLO), organizations supporting minority groups, LGBTQ led organizations, etc.
Ensure that monitoring tools (such as those used for post-distribution monitoring) disaggregate data by sex/age as well as capture safety risks, preference, and inclusion that are intentional to different marginalized and at-risk groups; include additions where necessary and in coordination with sector leads and MEL.
Support teams with the information sharing approaches and tools that they use to inform participants and communities, especially hard-to-reach populations, about safe and dignified processes to access/use of services and activities; where needed design the information materials and engage communities.
Map locally available health, protection, psychosocial, and legal services and design user-friendly referral information sheets that can assist team members with accurate information for safe and timely referral of protection cases; update regularly.
Work with CARM and the sector leads to identifying protection related feedback and incorporate action into protection risk mitigation plans.
KNOWLEDGE MANAGEMENT AND CAPACITY STRENGTHENING
Pre-deployment, collate sector/service specific tools (such as tipsheets, guidance, worksheets, etc.) that help teams problem solve protection/GBV/CP/DI risk mitigation in service delivery.
Prepare program teams to refer protection disclosures, including trainings on PFA and best practices for safe and timely referral especially for issues of child protection, GBV, and disability inclusion.
Facilitate trainings and/or learning sessions on protection mainstreaming, GBV risk mitigation, disability inclusion, mine action, special consideration for children, engaging adolescents and young people, context related protection concerns, data protection, etc.
Conduct workshops and/or meetings on sector related protection risk analysis and the use of SADD and the Washington Group Questions for informing their programming.
Orient emergency response teams on PSEA and MC safeguarding policies and procedures
MONITORING AND LEARNING
Work with the Monitoring, Evaluation, and Learning (MEL) teams to ensure that assessments, monitoring, and evaluation tools incorporate questions that enable protection mainstreaming.
Develop tools to measure Mercy Corps’ adoption of protection mainstreaming in the emergency response.
To inform program design and implementation, conduct focus groups (especially with marginalized groups) about safety, preferences, and challenges with access/use of Mercy Corps services and activities.
COORDINATION AND REPRESENTATION
Regularly coordinate with the TRaQ Sr. Protection Advisor for support, aligning approaches, and strategies.
When on assignment, coordinate with regional GESI advisors and the Safeguarding and AAP-CARM teams to align with GESI Standards and Safe Programming initiatives.
Coordinate with in-country Protection cluster and/or working groups during assignment to learn from and contribute to country-wide Protection activities (e.g. assessments, referral pathways, etc.); facilitate engagement of country program staff for sustained participation during and after ERT assignment.
Represent MC at internal or external technical coordination meetings related to protection.
Inform the development of Mercy Corps’ evolving “protection in programming” strategy on protection mainstreaming in emergency response.
SAFEGUARDING RESPONSIBILITIES
Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.
Supervisory Responsibility
The Emergency Response Protection Mainstreaming Advisor has no supervisory responsibilities.
Accountability
Reports Directly To: VP of Emergency Response, with technical support line to Director Social Inclusion/Young People and Protection; country program leadership team while on assignment.
Works Directly With: Members of the Global Emergency Response Team; country program leadership team while on assignment.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
Bachelor's degree (or equivalent) in social sciences, international development, public health or related field.
5+ years of professional experience managing projects or providing technical leadership in protection, GBV, or child protection programming in humanitarian and/or development settings.
Demonstrated experience as part of an emergency team, providing protection mainstreaming in at least 2-3 acute emergency responses.
Strong foundation in providing technical support and implementing protection mainstreaming (including mainstreaming GBV risk mitigation and child protection).
Experience conducting protection risk analysis and protection risk mitigation plans with other sectors.
Experience collaborating with at least one of the following sectors (CVA, WASH and/or Food Security) with basic knowledge of the sector’s core activities, approaches, and common methodologies used in emergencies, preferred.
Current with protection mainstreaming initiatives, tools, and guidance in the humanitarian space, especially for the acute emergency.
Experience with the development, implementation & compliance of USAID/BHA, FCDO, ECHO and other humanitarian donors and funded programs.
Fluency in English (both verbal and written) is required. Proficiency in Spanish, French, or Arabic is preferred.
Ability to effectively represent Mercy Corps and its interests to key stakeholders.
Demonstrated experience in developing and implementing capacity strengthening strategies
Demonstrated ability to manage and communicate effectively with ethnically diverse team members of varied work styles.
Previous experience working in insecure environments.
Ability to multitask, organize and prioritize daily tasks and the big picture.
Demonstrated flexibility and creativity in planning and problem-solving.
Ability to distill complex information and data into accessible conversation and written pieces.
Knowledge of Sphere standards, Protection Principles, and other training in humanitarian response
Ability to effectively apply relevant Mercy Corps’ procedures and approaches.
Success Factors The successful Senior Advisor will skillfully support impact and high-quality Mercy Corps’ responses that align with our organizational Pathway to Possibility, our Humanitarian Response Approach and regional priorities. They will represent the technical priorities of the agency to donors and other key stakeholders while providing exemplary leadership to Mercy Corps teams. They will have a strong commitment to teamwork and accountability and enjoy developing networks to build partnerships and identify solutions. They will be capable of multitasking, rapid decision-making, have initiative and drive, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity strengthening. The candidate should have significant experience working in complex, insecure operating environments, be attentive to risk management, and have a proven track record in successfully providing technical support and guidance to teams in diverse locations and contexts. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
Sep 19, 2024
Full time
Location: United States, United Kingdom or Remote
Valid unrestricted work authorization in the country in which you will be based is required at the time of application for this position.
Position Status: Exempt, Full-time, Regular (Temporary: 12 months; the assignment can be extended, depending on business needs).
Salary Level:
US Starting Salary for this role will be USD $76,800 to $91,200 commensurate on experience.
Based on local benchmark for candidates outside the United States.
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Team
The Global Emergency Response Team (ERT) provides the agency with timely and effective leadership to prepare for, respond to, and learn from humanitarian emergencies, develops sharp, well-timed and influential humanitarian analysis to inform program design and implementation, and supports agency leadership and regional and country teams with safety and security expertise.
At the onset of an emergency, protection is central to humanitarian action. Mercy Corps seeks to enable safe, dignified, and inclusive practices within its emergency response to minimize protection risks, maximize safeguarding, and meaningfully engage marginal and at-risk groups when meeting their needs.
The Position
The Emergency Response Protection Mainstreaming Senior Advisor is part of the Global Emergency Response Teams’ rapid deployment team responding to or supporting at the onset of new emergencies. The Protection Advisor will contribute to emergency response start-up and initial response efforts by integrating a protection risk analysis within the rapid needs assessment and monitoring, orienting emergency responders to related protection and Sexual Exploitation and Abuse (SEA) risks, facilitating gender and social inclusion (including disability inclusion), assisting with incorporating protection mainstreaming best practices in activities, and preparing team to safely refer protection cases. The Advisor will also help ensure protection mainstreaming is incorporated into program design and budgeting, establish process indicators with sector leads and facilitate after-action activities to monitor quality and assess lessons learned.
This is a deployable role, and the team member will have multiple assignments throughout the year in support of or to lead on the protection mainstreaming aspects of the emergency response. The role may also support assignments related to preparedness efforts. While this position is part of Mercy Corps’ Global Emergency Response Team, they will have close linkages to the Technical Resources and Quality (TRaQ) Protection Advisor as well as Mercy Corps’ Safeguarding, Accountability for Affected Persons (AAP/CARM), and Gender Equality and Social Inclusion (GESI) teams.
Essential Responsibilities
STRATEGY & VISION
Work with response leads and managers to ensure that Do No Harm and Protection Principles are incorporated in the emergency response.
Align approach to protection mainstreaming through an informed assessment of contextually related protection risks in order to balance mitigation efforts associated with GBV, child protection, disability inclusion, mine action, restrictions to mobility, intercommunal tensions, etc.
Ensure GESI analysis is an essential element of a protection risk analysis and protection risk mitigation plan.
Support response teams to engage in direct consultation with marginalized and at-risk groups and actively encourage cooperation with organizations focusing on their needs and support.
Work with response program managers to identify entry points for protection mainstreaming and suggest protection risk mitigation actions that are relatable to sector methodologies and practical to the context, while strengthening protection mainstreaming practices as each sector’s emergency response evolves and progresses.
Identify opportunities to integrate protection outcomes in program design and work into proposals.
Contribute to program design and proposal development to ensure protection mainstreaming and safeguarding is highlighted in program design and budgeting, as well as aligns with donor and global protection and Protection from Sexual Exploitation and Abuse (PSEA) standards and guidance.
Promote safe programming and support the program teams to link and coordinate evolving protection mainstreaming, safeguarding, GESI and AAP initiatives and processes.
ASSESSMENTS SUPPORT
Work with response leadership to ensure that assessment tools include questions to support a Do-No-Harm and protection risk analyses of the emergency context and Mercy Corps response; be part of assessments where needed.
Support response teams to follow protection principles when conducting assessments, this may include incorporating GESI tools and ensuring the inclusion of marginalized groups, assessing the ethical and appropriate approaches of assessment activities, training teams in data protection, disability inclusion, GBV risk mitigation, etc.
Do a protection risk analysis to inform Mercy Corps’ emergency response and proposal design.
OPERATIONALIZATION OF PROTECTION MAINSTREAMING
Conduct safety audits, disability inclusion audits, and FGDs of Mercy Corps activities to identify and monitor potential protection and SEA risks.
Collaborate with program teams to identify protection risks and establish plans to mitigate risks in their service delivery sector and activities.
Identify and engage local partners who can enable enhanced outreach and response to marginalized groups such as organizations of people with disabilities (OPD), women led organizations (WLO), organizations supporting minority groups, LGBTQ led organizations, etc.
Ensure that monitoring tools (such as those used for post-distribution monitoring) disaggregate data by sex/age as well as capture safety risks, preference, and inclusion that are intentional to different marginalized and at-risk groups; include additions where necessary and in coordination with sector leads and MEL.
Support teams with the information sharing approaches and tools that they use to inform participants and communities, especially hard-to-reach populations, about safe and dignified processes to access/use of services and activities; where needed design the information materials and engage communities.
Map locally available health, protection, psychosocial, and legal services and design user-friendly referral information sheets that can assist team members with accurate information for safe and timely referral of protection cases; update regularly.
Work with CARM and the sector leads to identifying protection related feedback and incorporate action into protection risk mitigation plans.
KNOWLEDGE MANAGEMENT AND CAPACITY STRENGTHENING
Pre-deployment, collate sector/service specific tools (such as tipsheets, guidance, worksheets, etc.) that help teams problem solve protection/GBV/CP/DI risk mitigation in service delivery.
Prepare program teams to refer protection disclosures, including trainings on PFA and best practices for safe and timely referral especially for issues of child protection, GBV, and disability inclusion.
Facilitate trainings and/or learning sessions on protection mainstreaming, GBV risk mitigation, disability inclusion, mine action, special consideration for children, engaging adolescents and young people, context related protection concerns, data protection, etc.
Conduct workshops and/or meetings on sector related protection risk analysis and the use of SADD and the Washington Group Questions for informing their programming.
Orient emergency response teams on PSEA and MC safeguarding policies and procedures
MONITORING AND LEARNING
Work with the Monitoring, Evaluation, and Learning (MEL) teams to ensure that assessments, monitoring, and evaluation tools incorporate questions that enable protection mainstreaming.
Develop tools to measure Mercy Corps’ adoption of protection mainstreaming in the emergency response.
To inform program design and implementation, conduct focus groups (especially with marginalized groups) about safety, preferences, and challenges with access/use of Mercy Corps services and activities.
COORDINATION AND REPRESENTATION
Regularly coordinate with the TRaQ Sr. Protection Advisor for support, aligning approaches, and strategies.
When on assignment, coordinate with regional GESI advisors and the Safeguarding and AAP-CARM teams to align with GESI Standards and Safe Programming initiatives.
Coordinate with in-country Protection cluster and/or working groups during assignment to learn from and contribute to country-wide Protection activities (e.g. assessments, referral pathways, etc.); facilitate engagement of country program staff for sustained participation during and after ERT assignment.
Represent MC at internal or external technical coordination meetings related to protection.
Inform the development of Mercy Corps’ evolving “protection in programming” strategy on protection mainstreaming in emergency response.
SAFEGUARDING RESPONSIBILITIES
Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.
Supervisory Responsibility
The Emergency Response Protection Mainstreaming Advisor has no supervisory responsibilities.
Accountability
Reports Directly To: VP of Emergency Response, with technical support line to Director Social Inclusion/Young People and Protection; country program leadership team while on assignment.
Works Directly With: Members of the Global Emergency Response Team; country program leadership team while on assignment.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
Bachelor's degree (or equivalent) in social sciences, international development, public health or related field.
5+ years of professional experience managing projects or providing technical leadership in protection, GBV, or child protection programming in humanitarian and/or development settings.
Demonstrated experience as part of an emergency team, providing protection mainstreaming in at least 2-3 acute emergency responses.
Strong foundation in providing technical support and implementing protection mainstreaming (including mainstreaming GBV risk mitigation and child protection).
Experience conducting protection risk analysis and protection risk mitigation plans with other sectors.
Experience collaborating with at least one of the following sectors (CVA, WASH and/or Food Security) with basic knowledge of the sector’s core activities, approaches, and common methodologies used in emergencies, preferred.
Current with protection mainstreaming initiatives, tools, and guidance in the humanitarian space, especially for the acute emergency.
Experience with the development, implementation & compliance of USAID/BHA, FCDO, ECHO and other humanitarian donors and funded programs.
Fluency in English (both verbal and written) is required. Proficiency in Spanish, French, or Arabic is preferred.
Ability to effectively represent Mercy Corps and its interests to key stakeholders.
Demonstrated experience in developing and implementing capacity strengthening strategies
Demonstrated ability to manage and communicate effectively with ethnically diverse team members of varied work styles.
Previous experience working in insecure environments.
Ability to multitask, organize and prioritize daily tasks and the big picture.
Demonstrated flexibility and creativity in planning and problem-solving.
Ability to distill complex information and data into accessible conversation and written pieces.
Knowledge of Sphere standards, Protection Principles, and other training in humanitarian response
Ability to effectively apply relevant Mercy Corps’ procedures and approaches.
Success Factors The successful Senior Advisor will skillfully support impact and high-quality Mercy Corps’ responses that align with our organizational Pathway to Possibility, our Humanitarian Response Approach and regional priorities. They will represent the technical priorities of the agency to donors and other key stakeholders while providing exemplary leadership to Mercy Corps teams. They will have a strong commitment to teamwork and accountability and enjoy developing networks to build partnerships and identify solutions. They will be capable of multitasking, rapid decision-making, have initiative and drive, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity strengthening. The candidate should have significant experience working in complex, insecure operating environments, be attentive to risk management, and have a proven track record in successfully providing technical support and guidance to teams in diverse locations and contexts. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
OVERVIEW
Since 1972, Covenant House has served and advocated for youth and young families experiencing homelessness, human trafficking, and exploitation. Our overarching goal is to end homelessness among youth and young families by helping them achieve housing stability, heal from trauma, tap into their innate resilience, and hone their interests and skills to forge new pathways to independence. This work is conducted across Covenant House sites in 34 cities in the US, Canada, Mexico, Guatemala, and Honduras.
LOCATION
Remote in US, Honduras, Mexico, or Guatemala. Applicant must have legal work status in the country they will be working from.
Salary will also be contingent on the country the employee is working in.
REPORTS TO: Senior Vice President, Latin America
PRIMARY FUNCTION OF THE POSITION
The AVP for Latin America (Operational Excellence) will serve as a key member of the CHI Latin America team and will be responsible for strengthening operational excellence at our sites in Latin America (known collectively as the “Casas”). The purpose of this role is to serve as a bridge between CHI and the Casas with the goal of supporting the Casas to significantly increase the efficiency and effectiveness of policies, procedures, and practices for operational areas, including budget development and monitoring, financial management, human resources, audit, IT, procurement, property management, legal compliance, and others as needed. This role will focus on aligning, adapting, and supporting the implementation of Covenant House’s unified policies and key donor policies (such as USG). Success in this role will be measured by rigorous fiscal stewardship and significant financial growth resulting from the implementation of operational management tools and fostering of a strong operational culture. All of the work in this area will be undertaken with a spirit of collaboration and commitment to partnership with Covenant House Latin America site leaders and designed from a strengths-based, culturally sensitive, trauma-informed lens.
SALARY RANGE: ($100,000 - $130,000) – US-BASED ONLY
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). Salary will also be contingent on the country the employee is working in.
ESSENTIAL DUTIES & RESPONSIBILITIES
Operational Leadership:
Serve as key point of contact for the development and roll-out of CHI’s new Enterprise Resource Planning platform to the Casas, including providing training and support to Casas.
Participate in review, updating, and training on Covenant House unified policies for the Casas.
Manage virtual library of Casa policies and procedures, ensuring they are updated and aligned with Covenant House policies and procedures and key donor regulations.
In coordination with CHI legal department, support compliance with local & US laws as relevant through regular verification process.
Coordinate with the Casas to create and update safety and security plans, including adverse scenario planning, Ensure adequate cybersecurity measures and IT services in compliance with unified policies and in accordance with site technology needs.
In coordination with CHI legal department, support property management oversight, ensuring that all documentation, adequate insurance, and safety measures are in place.
Incorporate operational needs into annual planning processes.
Operational Capacity Building
Lead operational components of annual capacity assessment at the Casas, based on the federation-wide organizational wellness framework.
Use the results of the operational capacity assessment to provide concrete guidance on next steps and follow-up over the year.
Design and implement training programs on key operational needs identified in the capacity assessment.
Coordinate closely with relevant CHI staff to help the Casas identify and resolve operational issues.
Support Casa operations and finance functions through regular coordination calls and training.
Operational Oversight of Regional and Complex Grants
Serve as operational lead on regional or complex proposals, including overseeing budget development.
Assess and advocate for operational capacity investments in grants and annual budgets.
Coordinate operational actions needed for the start-up of regional and complex grants.
Lead the review of donor agreements from an operational perspective, including the development of sub-award agreements with the Casas.
Oversee operational oversight of grant implementation, including compliance with all donor rules & regulations.
Establish guidance and provide training in key areas of operational implementation under grants in accordance with donor rules and regulations.
Conduct operational monitoring visits to ensure compliance with relevant donor standards and provide support for any corrective action needed.
Support development and finance teams as needed on grant reporting.
Budget Management and Financial Reporting
Coordinate closely with CHI Finance department and Casa finance teams to implement the ERP and processes that increase capacity and efficiency.
Support annual budgeting development and monitoring, developing tools that allow for easier analysis and management.
Ensure the strategic management of Casa financial resources, including revenue and expense financial forecasts.
Guide the Casas in the development and management of complex budgets.
Develop and train on a tool for internal proposal budgets.
Support or lead the development of regional and complex country-level proposal budgets.
Review relevant Grants activities in CHI and Casa budgets to ensure that they reflect overall program priorities and expectations, mitigate risks, and reflect maximum obtainable efficiency.
Review Casa financial reports to ensure budget conformity and good cash management, proactively identifying cash flow challenges.
Work with CHI to improve financial policies in compliance with USG and other donors.
Procurement
Oversee the updating of Casa procurement policies in alignment with local laws and donor requirements.
Provide tools and training to increase strategic, cost-saving procurement of goods and services.
Ensure efficiency and compliance in local and international procurement.
Ensure high quality reporting that allows for proper tracing and tracking of inventory and assets, and that in-kind transactions are reflected appropriately according to policy.
Develop a digital based system that speeds up approval process and serves as back-up.
Human Resources
Collaborate with CHI People and Culture team and Casa HR directors to strengthen human resource management, including recruitment and onboarding strategies, succession planning, and career development.
Work with Casa HR directors to right-size site staffing, including structural re-organization, and ensuring adequate compensation.
Help ensure the integrity (accuracy, security) of information from HR information systems.
Manage regional consultancy recruitment processes.
Other
Work with the SVP for Latin America to plan international and regional conferences as well travel to Latin American sites.
All other duties as assigned by supervisor.
KNOWLEDGE, SKILLS AND ABILITIES
Proficient in Microsoft Office 365, including Outlook, Teams and Sharepoint
Experience using and training on ERP platforms.
Strong analytical, problem solving and critical thinking skills
Ability to work well with all levels of management and employees, with the ability to manage cross-unit and cross-cultural teams
Ability to travel up to 25% of time both domestically and internationally as required.
Organized, detail-oriented and possess excellent follow-up skills.
Team player who is able to work with all levels of management in a fast-paced environment.
Extremely effective communicator with ability to build consensus across multi-cultural contexts
Possess thorough understanding of the mission of Covenant House and dedication the Mission
Alignment with Covenant House values of Inclusivity, Joy, Courage, Ambition, and Accountability.
MINIMUM QUALIFICATIONS
Master’s Degree preferred
Bachelor’s Degree in International Development, Management, or other related field required
5+ years of operations experience with nonprofit organizations in Latin America
Direct experience managing operational areas such as budgets, procurement, donor compliance, HR support, IT etc.
Bilingual in English & Spanish
Minimum 3 years living and/or working in Latin America.
Minimum 3 years of management experience, preferably in an international nonprofit setting.
Experience training staff in operational areas.
OUR COMMUNITY
Our critical mission demands that we have all voices at the table. A team of diverse people, perspectives, and experiences is smarter, stronger, and more effective for our young people. At Covenant House, every team member is valued, respected, heard, and supported, and we welcome honest and courageous self-reflection on any aspects of our work that are based on biased or outdated viewpoints. We deliberately create opportunities for our staff to grow and thrive.
Covenant House International is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CHI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHI are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHI will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply. Come join our awesome international team in an organization with a heart! Our offices are located in in the United States, however, this position will be remote for the foreseeable future. Candidates based in Latin America will be hired through one of our local affiliates or through a third-party agency to ensure compliance with local laws.
Sep 09, 2024
Full time
OVERVIEW
Since 1972, Covenant House has served and advocated for youth and young families experiencing homelessness, human trafficking, and exploitation. Our overarching goal is to end homelessness among youth and young families by helping them achieve housing stability, heal from trauma, tap into their innate resilience, and hone their interests and skills to forge new pathways to independence. This work is conducted across Covenant House sites in 34 cities in the US, Canada, Mexico, Guatemala, and Honduras.
LOCATION
Remote in US, Honduras, Mexico, or Guatemala. Applicant must have legal work status in the country they will be working from.
Salary will also be contingent on the country the employee is working in.
REPORTS TO: Senior Vice President, Latin America
PRIMARY FUNCTION OF THE POSITION
The AVP for Latin America (Operational Excellence) will serve as a key member of the CHI Latin America team and will be responsible for strengthening operational excellence at our sites in Latin America (known collectively as the “Casas”). The purpose of this role is to serve as a bridge between CHI and the Casas with the goal of supporting the Casas to significantly increase the efficiency and effectiveness of policies, procedures, and practices for operational areas, including budget development and monitoring, financial management, human resources, audit, IT, procurement, property management, legal compliance, and others as needed. This role will focus on aligning, adapting, and supporting the implementation of Covenant House’s unified policies and key donor policies (such as USG). Success in this role will be measured by rigorous fiscal stewardship and significant financial growth resulting from the implementation of operational management tools and fostering of a strong operational culture. All of the work in this area will be undertaken with a spirit of collaboration and commitment to partnership with Covenant House Latin America site leaders and designed from a strengths-based, culturally sensitive, trauma-informed lens.
SALARY RANGE: ($100,000 - $130,000) – US-BASED ONLY
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). Salary will also be contingent on the country the employee is working in.
ESSENTIAL DUTIES & RESPONSIBILITIES
Operational Leadership:
Serve as key point of contact for the development and roll-out of CHI’s new Enterprise Resource Planning platform to the Casas, including providing training and support to Casas.
Participate in review, updating, and training on Covenant House unified policies for the Casas.
Manage virtual library of Casa policies and procedures, ensuring they are updated and aligned with Covenant House policies and procedures and key donor regulations.
In coordination with CHI legal department, support compliance with local & US laws as relevant through regular verification process.
Coordinate with the Casas to create and update safety and security plans, including adverse scenario planning, Ensure adequate cybersecurity measures and IT services in compliance with unified policies and in accordance with site technology needs.
In coordination with CHI legal department, support property management oversight, ensuring that all documentation, adequate insurance, and safety measures are in place.
Incorporate operational needs into annual planning processes.
Operational Capacity Building
Lead operational components of annual capacity assessment at the Casas, based on the federation-wide organizational wellness framework.
Use the results of the operational capacity assessment to provide concrete guidance on next steps and follow-up over the year.
Design and implement training programs on key operational needs identified in the capacity assessment.
Coordinate closely with relevant CHI staff to help the Casas identify and resolve operational issues.
Support Casa operations and finance functions through regular coordination calls and training.
Operational Oversight of Regional and Complex Grants
Serve as operational lead on regional or complex proposals, including overseeing budget development.
Assess and advocate for operational capacity investments in grants and annual budgets.
Coordinate operational actions needed for the start-up of regional and complex grants.
Lead the review of donor agreements from an operational perspective, including the development of sub-award agreements with the Casas.
Oversee operational oversight of grant implementation, including compliance with all donor rules & regulations.
Establish guidance and provide training in key areas of operational implementation under grants in accordance with donor rules and regulations.
Conduct operational monitoring visits to ensure compliance with relevant donor standards and provide support for any corrective action needed.
Support development and finance teams as needed on grant reporting.
Budget Management and Financial Reporting
Coordinate closely with CHI Finance department and Casa finance teams to implement the ERP and processes that increase capacity and efficiency.
Support annual budgeting development and monitoring, developing tools that allow for easier analysis and management.
Ensure the strategic management of Casa financial resources, including revenue and expense financial forecasts.
Guide the Casas in the development and management of complex budgets.
Develop and train on a tool for internal proposal budgets.
Support or lead the development of regional and complex country-level proposal budgets.
Review relevant Grants activities in CHI and Casa budgets to ensure that they reflect overall program priorities and expectations, mitigate risks, and reflect maximum obtainable efficiency.
Review Casa financial reports to ensure budget conformity and good cash management, proactively identifying cash flow challenges.
Work with CHI to improve financial policies in compliance with USG and other donors.
Procurement
Oversee the updating of Casa procurement policies in alignment with local laws and donor requirements.
Provide tools and training to increase strategic, cost-saving procurement of goods and services.
Ensure efficiency and compliance in local and international procurement.
Ensure high quality reporting that allows for proper tracing and tracking of inventory and assets, and that in-kind transactions are reflected appropriately according to policy.
Develop a digital based system that speeds up approval process and serves as back-up.
Human Resources
Collaborate with CHI People and Culture team and Casa HR directors to strengthen human resource management, including recruitment and onboarding strategies, succession planning, and career development.
Work with Casa HR directors to right-size site staffing, including structural re-organization, and ensuring adequate compensation.
Help ensure the integrity (accuracy, security) of information from HR information systems.
Manage regional consultancy recruitment processes.
Other
Work with the SVP for Latin America to plan international and regional conferences as well travel to Latin American sites.
All other duties as assigned by supervisor.
KNOWLEDGE, SKILLS AND ABILITIES
Proficient in Microsoft Office 365, including Outlook, Teams and Sharepoint
Experience using and training on ERP platforms.
Strong analytical, problem solving and critical thinking skills
Ability to work well with all levels of management and employees, with the ability to manage cross-unit and cross-cultural teams
Ability to travel up to 25% of time both domestically and internationally as required.
Organized, detail-oriented and possess excellent follow-up skills.
Team player who is able to work with all levels of management in a fast-paced environment.
Extremely effective communicator with ability to build consensus across multi-cultural contexts
Possess thorough understanding of the mission of Covenant House and dedication the Mission
Alignment with Covenant House values of Inclusivity, Joy, Courage, Ambition, and Accountability.
MINIMUM QUALIFICATIONS
Master’s Degree preferred
Bachelor’s Degree in International Development, Management, or other related field required
5+ years of operations experience with nonprofit organizations in Latin America
Direct experience managing operational areas such as budgets, procurement, donor compliance, HR support, IT etc.
Bilingual in English & Spanish
Minimum 3 years living and/or working in Latin America.
Minimum 3 years of management experience, preferably in an international nonprofit setting.
Experience training staff in operational areas.
OUR COMMUNITY
Our critical mission demands that we have all voices at the table. A team of diverse people, perspectives, and experiences is smarter, stronger, and more effective for our young people. At Covenant House, every team member is valued, respected, heard, and supported, and we welcome honest and courageous self-reflection on any aspects of our work that are based on biased or outdated viewpoints. We deliberately create opportunities for our staff to grow and thrive.
Covenant House International is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CHI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHI are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHI will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply. Come join our awesome international team in an organization with a heart! Our offices are located in in the United States, however, this position will be remote for the foreseeable future. Candidates based in Latin America will be hired through one of our local affiliates or through a third-party agency to ensure compliance with local laws.
Location: Washington D.C, or US Remote
Position Status: Exempt, Full time, Regular
Salary Level: US Starting Salary for this role will be USD $76,800 to $91,200 commensurate on experience.
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have a long-term impact.
Program / Department Summary
The Institutional Donor Engagement (IDE) department provides a unified, agile, and innovative vision of partnership with key donor communities, and promotes the public profile, brand recognition, and voice of Mercy Corps while championing its work across the globe. IDE aims to position Mercy Corps as a leader in the development and humanitarian sectors by spearheading its global business development strategy, ensuring the institutional donor relations and business development teams apply consistent practices across all levels (Country, Regional and Global). IDE works to maintain productive relationships with existing institutional donors, including key North American and European governments, while expanding and diversifying the portfolio of institutional donors around the world.
Within IDE, the New Initiatives (NI) team is responsible for supporting and enhancing Business Development. The NI team: 1) leads the development of proposal submissions to institutional donors and 2) carries out initiatives that enhance competitiveness across the organization. Team members lead and support strategic, high-priority proposals by: assisting country teams with pre-positioning activities; assembling proposal teams; leading the proposal planning process; conducting on-site participatory assessment and design work; writing and editing technical proposals; reviewing proposals to assess clarity and competitiveness; and more. The team enhances overall competitiveness through the development of tools and processes to improve proposal quality across the organization.
General Position Summary
The Program Development Manager USG Contracts will be a full-time member of the New Initiatives team based in the Washington, DC office. He/she will support strategic program development efforts focused on US Government Contracts by: 1) supporting prime and subcontract prepositioning efforts; 2) leading and/or supporting contract proposal development processes; 3) writing, editing and reviewing proposal documents. He/she will be a key contributor to Mercy Corps’ efforts to enter the USG contracting space by developing key tools, templates and training materials relevant to contract proposals; and 4) Providing mentorship and guidance on USG contracts new business development to other members of the New Initiatives Team, MC country teams, and other stakeholders.
Essential Job Responsibilities
PROGRAM & PROPOSAL DEVELOPMENT (APPROXIMATELY 70% TIME)
Program/Proposal Design and Development: Responsible for leading and supporting the development of strategic USG contract proposals, applying the agency’s best practices in proposal development for institutional donors. At first, these will be subcontracting opportunities, with future plans to move toward prime proposals. Responsible for managing large and dispersed proposal teams with many actors including coordination between HQ and country offices. Responsible for overseeing negotiations with numerous actors (local and international) both for prime and sub positions for the organization. Works closely with the Cost & Pricing team to manage budget development process and ensure adequate coordination between technical design and budget development processes.
Strategic Pre-Positioning: Assist country teams in efforts to pro-actively prepare for strategic opportunities and influence donor strategies. This may include activities such as 1) support for targeted assessments that will help create funding opportunities or increase competitiveness of the agency in solicitations; 2) facilitating strategic planning sessions with country programs. Helps promote good pre-positioning practices amongst country and desk teams.
Donor and Partner Engagement: Regularly attend events in Washington, DC and country offices to represent Mercy Corps with key donor agencies, especially USAID. Additionally, cultivate relationships with potential partner organizations for future opportunities.
CONTRIBUTE TO ACTIVITIES THAT RAISE OVERALL COMPETITIVENESS AND CONTRACT READINESS (APPROXIMATELY 25%)
Mercy Corps has made a long-term strategic decision to pursue USG Contracts. The Contracts PDM will work closely with representatives from various teams to develop necessary tools, templates and guidance specifically for USAID contract proposals where these differ significantly from existing resources.
The Contracts PDM will also develop and deliver trainings to headquarters and country office staff on contract proposal development.
Keep up to date on relevant donor strategies being developed or applied by significant governmental, academic, and non-profit groups. Work with Mercy Corps to determine how the agency can best work with and/or influence such materials.
SAFEGUARDING RESPONSIBILITIES
Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.
Supervisory Responsibility:
The Program Development Manager – USG Contracts has no supervisory responsibility.
Accountability
Reports Directly To: Sr. Director, New Initiatives
Works Directly With: Contracts and Grants Compliance, Cost & Pricing, International Finance, Human Resources, Technical Resources and Quality, and Award Management Teams; along with Regional and Country Teams
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
Bachelor’s degree (or equivalent) in International Development, International Relations or related field is preferred.
5+ years of professional experience in International Development highly preferred, including experience living and/or working overseas.
Successful track record in program design and proposal development for USG/USAID contracts in various sectors and locations.
Fluency in spoken and written English is required.
Exceptional writing skills. Finalist candidates will be asked to provide writing samples.
Proven ability to work productively with a wide variety of stakeholders to run both participatory processes and meet tight deadlines with an emphasis on producing quality products.
Strong negotiation skills and experience developing and negotiating multiple-partnership arrangements for proposal development.
Strong understanding of personnel and staffing requirements for USAID and other institutional donor proposals.
Experience developing budget and cost proposal submissions for USAID and/or other institutional donors.
Experience with professional representation (e.g. donors, partner agencies, host governments, etc.).
Willingness and ability to travel frequently to Mercy Corps project sites and field locations, including traveling to insecure environments, is required.
Familiarity with at least one of Mercy Corps' technical sectors (Food Security, Water Security, Peace and Good Governance, Economic Opportunity) and geographic locations is required.
Success Factors
The Contracts PDM will demonstrate a winning track record in program development, and bring flexibility, creativity, and enthusiasm to every project they undertake. The individual must have exceptional writing skills and the ability to multi-task, set priorities, pay attention to detail, and work under tight deadlines within complex team environments. The PDM will have a love of writing, strong interpersonal skills, and a healthy competitive spirit, and have the drive and initiative to contribute to internal team efforts. Being aware and sensitive to international development issues and diverse cultures is critical. The PDM will have strong leadership qualities and ability to lead a diverse team from across the agency through a complex and stressful proposal process and also be a strong advocate within the organization for effective and winning business development approaches.
Sep 09, 2024
Full time
Location: Washington D.C, or US Remote
Position Status: Exempt, Full time, Regular
Salary Level: US Starting Salary for this role will be USD $76,800 to $91,200 commensurate on experience.
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have a long-term impact.
Program / Department Summary
The Institutional Donor Engagement (IDE) department provides a unified, agile, and innovative vision of partnership with key donor communities, and promotes the public profile, brand recognition, and voice of Mercy Corps while championing its work across the globe. IDE aims to position Mercy Corps as a leader in the development and humanitarian sectors by spearheading its global business development strategy, ensuring the institutional donor relations and business development teams apply consistent practices across all levels (Country, Regional and Global). IDE works to maintain productive relationships with existing institutional donors, including key North American and European governments, while expanding and diversifying the portfolio of institutional donors around the world.
Within IDE, the New Initiatives (NI) team is responsible for supporting and enhancing Business Development. The NI team: 1) leads the development of proposal submissions to institutional donors and 2) carries out initiatives that enhance competitiveness across the organization. Team members lead and support strategic, high-priority proposals by: assisting country teams with pre-positioning activities; assembling proposal teams; leading the proposal planning process; conducting on-site participatory assessment and design work; writing and editing technical proposals; reviewing proposals to assess clarity and competitiveness; and more. The team enhances overall competitiveness through the development of tools and processes to improve proposal quality across the organization.
General Position Summary
The Program Development Manager USG Contracts will be a full-time member of the New Initiatives team based in the Washington, DC office. He/she will support strategic program development efforts focused on US Government Contracts by: 1) supporting prime and subcontract prepositioning efforts; 2) leading and/or supporting contract proposal development processes; 3) writing, editing and reviewing proposal documents. He/she will be a key contributor to Mercy Corps’ efforts to enter the USG contracting space by developing key tools, templates and training materials relevant to contract proposals; and 4) Providing mentorship and guidance on USG contracts new business development to other members of the New Initiatives Team, MC country teams, and other stakeholders.
Essential Job Responsibilities
PROGRAM & PROPOSAL DEVELOPMENT (APPROXIMATELY 70% TIME)
Program/Proposal Design and Development: Responsible for leading and supporting the development of strategic USG contract proposals, applying the agency’s best practices in proposal development for institutional donors. At first, these will be subcontracting opportunities, with future plans to move toward prime proposals. Responsible for managing large and dispersed proposal teams with many actors including coordination between HQ and country offices. Responsible for overseeing negotiations with numerous actors (local and international) both for prime and sub positions for the organization. Works closely with the Cost & Pricing team to manage budget development process and ensure adequate coordination between technical design and budget development processes.
Strategic Pre-Positioning: Assist country teams in efforts to pro-actively prepare for strategic opportunities and influence donor strategies. This may include activities such as 1) support for targeted assessments that will help create funding opportunities or increase competitiveness of the agency in solicitations; 2) facilitating strategic planning sessions with country programs. Helps promote good pre-positioning practices amongst country and desk teams.
Donor and Partner Engagement: Regularly attend events in Washington, DC and country offices to represent Mercy Corps with key donor agencies, especially USAID. Additionally, cultivate relationships with potential partner organizations for future opportunities.
CONTRIBUTE TO ACTIVITIES THAT RAISE OVERALL COMPETITIVENESS AND CONTRACT READINESS (APPROXIMATELY 25%)
Mercy Corps has made a long-term strategic decision to pursue USG Contracts. The Contracts PDM will work closely with representatives from various teams to develop necessary tools, templates and guidance specifically for USAID contract proposals where these differ significantly from existing resources.
The Contracts PDM will also develop and deliver trainings to headquarters and country office staff on contract proposal development.
Keep up to date on relevant donor strategies being developed or applied by significant governmental, academic, and non-profit groups. Work with Mercy Corps to determine how the agency can best work with and/or influence such materials.
SAFEGUARDING RESPONSIBILITIES
Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.
Supervisory Responsibility:
The Program Development Manager – USG Contracts has no supervisory responsibility.
Accountability
Reports Directly To: Sr. Director, New Initiatives
Works Directly With: Contracts and Grants Compliance, Cost & Pricing, International Finance, Human Resources, Technical Resources and Quality, and Award Management Teams; along with Regional and Country Teams
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
Bachelor’s degree (or equivalent) in International Development, International Relations or related field is preferred.
5+ years of professional experience in International Development highly preferred, including experience living and/or working overseas.
Successful track record in program design and proposal development for USG/USAID contracts in various sectors and locations.
Fluency in spoken and written English is required.
Exceptional writing skills. Finalist candidates will be asked to provide writing samples.
Proven ability to work productively with a wide variety of stakeholders to run both participatory processes and meet tight deadlines with an emphasis on producing quality products.
Strong negotiation skills and experience developing and negotiating multiple-partnership arrangements for proposal development.
Strong understanding of personnel and staffing requirements for USAID and other institutional donor proposals.
Experience developing budget and cost proposal submissions for USAID and/or other institutional donors.
Experience with professional representation (e.g. donors, partner agencies, host governments, etc.).
Willingness and ability to travel frequently to Mercy Corps project sites and field locations, including traveling to insecure environments, is required.
Familiarity with at least one of Mercy Corps' technical sectors (Food Security, Water Security, Peace and Good Governance, Economic Opportunity) and geographic locations is required.
Success Factors
The Contracts PDM will demonstrate a winning track record in program development, and bring flexibility, creativity, and enthusiasm to every project they undertake. The individual must have exceptional writing skills and the ability to multi-task, set priorities, pay attention to detail, and work under tight deadlines within complex team environments. The PDM will have a love of writing, strong interpersonal skills, and a healthy competitive spirit, and have the drive and initiative to contribute to internal team efforts. Being aware and sensitive to international development issues and diverse cultures is critical. The PDM will have strong leadership qualities and ability to lead a diverse team from across the agency through a complex and stressful proposal process and also be a strong advocate within the organization for effective and winning business development approaches.
