Click here to access a PDF version of this job listing.
Basics
Posted: April 26, 2024
Job title: Major Gifts Officer
Department: Development
Application deadline: 9 am ET Tuesday, May 28, 2024
Application materials:
Please submit an application using this form . You are welcome to preview all questions before beginning. We estimate that completing the application form will take you no longer than 1 hour, but there is no time limit.
If you’re interested, this academic paper provides an overview of the reasons to favor application forms that collect specific kinds of information over resumes and cover letters.
The form will ask you to provide the following:
Answers to multiple choice and restricted answer questions regarding your skills.
Short answer replies relating to your previous work experience and interests related to the qualifications listed for this role.
Application process timeline:
Phone screening: early to mid-June 2024
Skills assessment: mid-June 2024
Video interview: late June 2024
Target start date: July 2024
Terms of employment
Location:
Full-time remote; exempt position.
Accepting applicants based in the United States, United Kingdom, or Germany only. All applicants must be able to maintain the schedule requirements below.
Must be able to meet with colleagues in Eastern Time (US) (GMT-4) and Mountain Time (US) (GMT-6) most days of the week, as well as communicate with donors based in various US time zones every day to every few days. Additionally, the role may involve occasional meetings with colleagues in Pacific Time (US) (GMT-7) and European time zones (GMT+1 & GMT+2). Due to the global nature of our operations, some meetings may fall outside of local business hours.
Note: We do not sponsor work visas. We are only considering applicants eligible to work in the country where they plan to reside and work.
Public health:
We prioritize public health in how we do our work. We encourage measures to prevent the spread of infectious diseases including but not limited to COVID-19. These may include vaccinations recommended by public health authorities.
In times of elevated public health risk, such as outbreaks or pandemics, we expect employees to cooperate with precautionary measures recommended by public health authorities. These may include regular testing, masking, social distancing, or other safety protocols aimed at reducing the risk of transmission.
When there are recommendations made by public health authorities regarding vaccinations, we will consider requests for reasonable accommodation based on medical or religious reasons, in accordance with our policy and applicable law.
Expected start date:
July 2024 (exact date flexible)
Expected Salary:
$83,524.42–$91,876.86, depending on the approximate cost of living in your area.
For a complete description of how we set and raise salaries, see our salary algorithm .
Benefits :
US only: Comprehensive health and dental insurance with vision insurance available.
Generous paid time off and leave policies. The typical structure includes:
Four weeks of paid vacation, 13 holidays, plus a two-week paid organization-wide break in late December.
Two weeks of paid sick leave, which may also be used for caring for human or non-human family members.
Note: Leave policies vary slightly by country of employment due to local regulations.
A remote framework that allows you to balance work and personal commitments, along with a technology stipend to cover associated costs.
A friendly, open culture that encourages feedback, collaboration, experimentation, and evidence-based innovation.
Opportunities for advancement as our team and programs continue their growth trajectory.
Dedicated leadership and colleagues committed to justice, equity, diversity, and inclusion. We have an internal JEDI committee, provide annual staff and manager training to learn about biases at work, and support employees with visible and invisible disabilities.
Reimbursement for books you buy and read for professional development.
Reports to:
Development Director Casey Darnley (he/him)
Travel:
We estimate approximately five weeks of travel is required for:
Annual staff retreats: Maximum of two per year, alternating between locations in the United States and Europe.
Annual team meetings: Predominantly held in the United States for the Development team, occurring once per year.
Donor meetings within the United States.
Professional Development: Attending in-person conferences or training workshops, subject to approval.
Ability to self-organize travel in the United States and Europe; travel by either car, train, bus, or plane for extended durations is required.
Must be able to obtain legal permission to make such trips (e.g., by having a valid passport and obtaining any necessary visas for travel).
Responsibilities
Position mission statement:
As Wild Animal Initiative’s first Major Gifts Officer, you will lead the development and execution of strategic initiatives to nurture current donors, identify prospective major donors, foster relationships, and drive fundraising efforts. You will join a growing Development team and be our first staff member dedicated to personally cultivating relationships with new and current donors to solicit the gifts that make our work possible.
You will use a donor-centric and moves-management approach to set a major gifts strategy and meet annual and long-term fundraising goals. This means that you will focus on perceiving our donors' needs, interests, and motivations and strategically guide them through various stages of engagement and solicitation. The ultimate goal is to increase funding by carefully nurturing connections and aligning donor interests with the goals of Wild Animal Initiative (WAI).
You will develop and implement strategies that foster strong donor relations and ensure that our supporters feel valued, engaged, and connected to what we're doing. You will have the opportunity to work collaboratively with other Wild Animal Initiative departments, using your communication skills to cultivate partnerships and drive support.
You should consider applying for this role if you are a proven, clear, and compelling communicator with a passion for our mission of understanding and improving the lives of wild animals, and a demonstrated ability to pursue and nurture relationships with donors.
Supervisory responsibilities:
None currently, but as the Development team grows, there may be opportunities to manage staff in the future.
Core responsibilities:
Donor discovery and research
Prospect research: Gather data on potential donors and various donor communities. Identify their interests, financial capacity, access, and giving history, and identify how best to ask for support from these prospects.
Data management and engagement coordination: Efficiently manage donor data, including contact information, donor meeting notes, and relevant details. Assign follow-up steps and ownership to yourself or other staff as necessary.
Strategic engagement: Proactively seek out and maintain up-to-date knowledge of Wild Animal Welfare (WAW) developments by engaging with key contacts (donors, researchers, influencers) to gather insights, understand trends, and identify emerging players in the field to inform decision-making, foster collaboration, and contribute to WAI's strategic objectives.
Relationship cultivation
Donor relationship building: Cultivate meaningful connections with potential donors, fostering trust and engagement in alignment with organizational values. Engage with and build relationships with donors within a remote framework and travel to meet with donors in person as necessary.
Strategic donor engagement: Own the development and implementation of major donor and planned giving engagement strategies. Proactively manage and grow a robust portfolio of prospective and existing major donors to solidify relationships and maximize giving potential.
Coordination and delegation: Work with the Executive Director, Development Director, and others to coordinate engagement efforts to ensure a seamless and personalized donor experience. Efficiently schedule, prepare for, and facilitate donor meetings.
Coaching: Provide necessary coaching to colleagues, enhancing confidence for successful donor interactions, strengthening relationships, and advancing WAI’s fundraising goals.
Gift acquisition and acknowledgment
Strategic fundraising solicitation: Execute targeted fundraising solicitations through persuasive conversations and the ability to contextualize WAI’s programmatic achievements and organizational goals, focusing on securing gifts of $5,000 and above to drive organizational growth and impact.
Donor alignment : Develop pitch decks and cases for support that resonate with various donors and donor communities, enhancing donor engagement and satisfaction.
Major gift fundraising: Secure five- and six-figure gifts from existing and new donors. Independently develop strategies that drive increased contributions and long-term support for organizational initiatives.
Prospect engagement strategy: Develop self-directed and tailored approaches to engaging high-impact donors, utilizing major gifts, planned giving, and event-based methods as appropriate.
Gratitude and acknowledgment management: Express gratitude to donors through thoughtful and personalized communications, ensuring donors feel valued and appreciated for their gifts. Manage appropriate delegation of this task to designated staff, such as the Development Director, the Executive Director, or Board members.
Other duties: As a young nonprofit, our organization's needs are still evolving, necessitating flexibility and openness to new duties as they may be assigned on short notice. We're seeking someone adaptable and responsive to changing requirements.
Qualifications
Note that we do not require any specific academic credentials or prior work experience for you to be considered for this position, as research shows that such requirements can diminish the quality of candidate pools by deterring individuals from applying who would otherwise be a great fit for a role. If you’re not sure whether you have the right qualifications, we encourage you to apply anyway. We’d love the chance to consider your application.
This role will require you to have the following qualifications:
Interpersonal awareness: Demonstrate empathy, concern for others, cooperation, and positive relationship-building. Show sensitivity to cultural differences, curiosity, and respect for others' perspectives and feelings.
Integrity: Maintain unwavering integrity in all professional activities. Uphold honesty and ethical principles, ensuring transparency and trust in donor relationships.
Justice, Equity, Diversity, and Inclusion (JEDI): Motivated to understand and counteract the ways that personal biases, cultural differences, and systemic inequities can hinder our decision-making, work culture, and programmatic effectiveness. A basic awareness of justice, equity, diversity, and inclusion concepts, including their relevance to the workplace.
Independence: Capable of thriving in a remote work environment within a supportive team: adept at independent work, dependable in meeting commitments, and proactive in taking initiative without constant supervision. Able to autonomously manage donor relationships, drive fundraising initiatives, and implement strategic engagement tactics to achieve major gifts and organizational objectives.
Software: Ability to utilize various software and technology tools such as CRM systems (e.g., Salesforce), project management platforms (e.g., Asana), and productivity tools (e.g., Google Workspace) to streamline fundraising processes and increase efficiency.
Communication skills: Clearly and respectfully express oneself in both written and verbal communication; demonstrate active listening. Tailor communication to meet the needs of diverse audiences and utilize strong networking abilities to engage high-net-worth individuals and key stakeholders effectively.
Writing: Ability to write effectively for various formats, such as emails, proposals, fact sheets, presentations, etc. You will collaborate with our Communications department on evergreen pieces like cases for support and template pitch decks, but you will need to have the ability to write at a high volume, producing clear and compelling correspondence that effectively communicates our mission and work to donors and other stakeholders.
Donor alignment: Demonstrated ability to conduct thorough research and analysis to gain insights into donor interests, ensure alignment with organizational priorities, and foster strategic engagement. Demonstrated success in making persuasive presentations and negotiations to garner support or alignment.
Critical thinking: Ability to use logic and reasoning to evaluate alternative solutions, conclusions, or approaches. Strategically assess donor engagement opportunities and navigate complex fundraising solicitation processes.
Persuasion skills: Demonstrated ability to passionately advocate for our mission verbally and in writing in order to effectively tailor our message to diverse audiences, anticipate objections, and inspire donors through compelling storytelling and data-driven evidence.
Resourcefulness: Proven creative problem-solving, adaptability, and persistence, even in challenging situations. Quickly grasp our organization's mission, values, and guiding philosophies to communicate confidently. Understand donor motivations and identify connections with diverse communities.
This role might also benefit from you having some of the following qualifications. You could still be a highly competitive candidate even if you don’t have any of these qualifications.
CRM familiarity: Preferred candidates will have a basic grasp of CRM software, particularly Salesforce. While prior experience in using Salesforce to track interactions is not required, adaptability and a willingness to learn our specific CRM processes are valued attributes. We recognize that CRM systems can vary in their implementation, and candidates' familiarity with CRM software can be supplemented through training.
Environmental, wildlife, and conservation advocacy community engagement: Preferred candidates will exhibit an appreciation of community motivations, norms, and culture within these spheres. They should demonstrate a nuanced approach to animal welfare fundraising, acknowledging donors' emotional connections to animals. This involves understanding various animal welfare causes and promoting compassion toward animals. Candidates skilled in navigating these complexities and building connections with diverse philanthropic communities are highly valued.
Familiarity with effective altruism: Most of our current major donors are influenced by effective altruism. Although membership in the effective altruism community is not required, we want to recognize that perceiving and meeting the needs of those donors will be aided by familiarity with the movement’s core concepts (e.g., cause prioritization, counterfactual impact), common norms (e.g., calibrated confidence estimates, openness about failures), and related cause areas (farmed animal advocacy and longtermism). Candidates willing to learn and adapt are encouraged to apply.
Adaptability in fundraising techniques: Candidates with cause-based, academic, or research fundraising experience may find their skills more readily applicable. Traditional engagement methods like site tours won’t be standard in our remote, research-focused model, so we encourage applicants to consider how their skills can translate creatively. Effective communication of our research impact to donors is key in our organization.
About our mission
Wild Animal Initiative is a remote 501(c)(3) nonprofit dedicated to accelerating science that helps wild animals. We conduct original research, fund cutting-edge research projects at other institutions, and support the global network of scientists in our field with services and training.
We are looking to work with people who approach our mission as an inherently inclusive endeavor and celebrate the differences of others. We strongly encourage Black, Brown, Indigenous, Latino/a/x, and people of other historically marginalized communities to apply and welcome applicants of any religion, age, origin, class, citizenship, parental status, disability status, genetics, veteran status, sexual orientation, and gender. We view a diversity of backgrounds, experiences, and ways of understanding the world and wild animals as an asset that can improve the performance, collective intelligence, innovation, and quality of science at Wild Animal Initiative while also addressing the exclusionary aspects of the spaces we operate in. We integrate these values into all aspects of our work and seek to constantly improve our implementation of them. We seek to benefit and share power with everyone at Wild Animal Initiative.
Please note that we are unable to sponsor work visas at this time. Candidates must be eligible to work in their respective jurisdictions.
If you have any questions about our hiring process or open positions, or if you would like to recommend excellent candidates, please reach out to us at hiring@wildanimalinitiative.org.
To express your interest in working with us in a capacity not currently open, please submit your information via our Job Interest Form . By doing so, you will be added to our talent database, which we consult for new roles, and when recommending candidates to other mission-aligned organizations.
Thank you for considering Wild Animal Initiative as the next part of your vocational journey. We hope to hear from you!
Requests for accommodation: If you are a qualified individual with a disability, we welcome requests for reasonable accommodations if you are unable or limited in your ability to apply for this job as a result of your disability. You can request reasonable accommodations by contacting Hiring Manager Emily Sharp at emily.sharp@wildanimalinitiative.org.
May 01, 2024
Full time
Click here to access a PDF version of this job listing.
Basics
Posted: April 26, 2024
Job title: Major Gifts Officer
Department: Development
Application deadline: 9 am ET Tuesday, May 28, 2024
Application materials:
Please submit an application using this form . You are welcome to preview all questions before beginning. We estimate that completing the application form will take you no longer than 1 hour, but there is no time limit.
If you’re interested, this academic paper provides an overview of the reasons to favor application forms that collect specific kinds of information over resumes and cover letters.
The form will ask you to provide the following:
Answers to multiple choice and restricted answer questions regarding your skills.
Short answer replies relating to your previous work experience and interests related to the qualifications listed for this role.
Application process timeline:
Phone screening: early to mid-June 2024
Skills assessment: mid-June 2024
Video interview: late June 2024
Target start date: July 2024
Terms of employment
Location:
Full-time remote; exempt position.
Accepting applicants based in the United States, United Kingdom, or Germany only. All applicants must be able to maintain the schedule requirements below.
Must be able to meet with colleagues in Eastern Time (US) (GMT-4) and Mountain Time (US) (GMT-6) most days of the week, as well as communicate with donors based in various US time zones every day to every few days. Additionally, the role may involve occasional meetings with colleagues in Pacific Time (US) (GMT-7) and European time zones (GMT+1 & GMT+2). Due to the global nature of our operations, some meetings may fall outside of local business hours.
Note: We do not sponsor work visas. We are only considering applicants eligible to work in the country where they plan to reside and work.
Public health:
We prioritize public health in how we do our work. We encourage measures to prevent the spread of infectious diseases including but not limited to COVID-19. These may include vaccinations recommended by public health authorities.
In times of elevated public health risk, such as outbreaks or pandemics, we expect employees to cooperate with precautionary measures recommended by public health authorities. These may include regular testing, masking, social distancing, or other safety protocols aimed at reducing the risk of transmission.
When there are recommendations made by public health authorities regarding vaccinations, we will consider requests for reasonable accommodation based on medical or religious reasons, in accordance with our policy and applicable law.
Expected start date:
July 2024 (exact date flexible)
Expected Salary:
$83,524.42–$91,876.86, depending on the approximate cost of living in your area.
For a complete description of how we set and raise salaries, see our salary algorithm .
Benefits :
US only: Comprehensive health and dental insurance with vision insurance available.
Generous paid time off and leave policies. The typical structure includes:
Four weeks of paid vacation, 13 holidays, plus a two-week paid organization-wide break in late December.
Two weeks of paid sick leave, which may also be used for caring for human or non-human family members.
Note: Leave policies vary slightly by country of employment due to local regulations.
A remote framework that allows you to balance work and personal commitments, along with a technology stipend to cover associated costs.
A friendly, open culture that encourages feedback, collaboration, experimentation, and evidence-based innovation.
Opportunities for advancement as our team and programs continue their growth trajectory.
Dedicated leadership and colleagues committed to justice, equity, diversity, and inclusion. We have an internal JEDI committee, provide annual staff and manager training to learn about biases at work, and support employees with visible and invisible disabilities.
Reimbursement for books you buy and read for professional development.
Reports to:
Development Director Casey Darnley (he/him)
Travel:
We estimate approximately five weeks of travel is required for:
Annual staff retreats: Maximum of two per year, alternating between locations in the United States and Europe.
Annual team meetings: Predominantly held in the United States for the Development team, occurring once per year.
Donor meetings within the United States.
Professional Development: Attending in-person conferences or training workshops, subject to approval.
Ability to self-organize travel in the United States and Europe; travel by either car, train, bus, or plane for extended durations is required.
Must be able to obtain legal permission to make such trips (e.g., by having a valid passport and obtaining any necessary visas for travel).
Responsibilities
Position mission statement:
As Wild Animal Initiative’s first Major Gifts Officer, you will lead the development and execution of strategic initiatives to nurture current donors, identify prospective major donors, foster relationships, and drive fundraising efforts. You will join a growing Development team and be our first staff member dedicated to personally cultivating relationships with new and current donors to solicit the gifts that make our work possible.
You will use a donor-centric and moves-management approach to set a major gifts strategy and meet annual and long-term fundraising goals. This means that you will focus on perceiving our donors' needs, interests, and motivations and strategically guide them through various stages of engagement and solicitation. The ultimate goal is to increase funding by carefully nurturing connections and aligning donor interests with the goals of Wild Animal Initiative (WAI).
You will develop and implement strategies that foster strong donor relations and ensure that our supporters feel valued, engaged, and connected to what we're doing. You will have the opportunity to work collaboratively with other Wild Animal Initiative departments, using your communication skills to cultivate partnerships and drive support.
You should consider applying for this role if you are a proven, clear, and compelling communicator with a passion for our mission of understanding and improving the lives of wild animals, and a demonstrated ability to pursue and nurture relationships with donors.
Supervisory responsibilities:
None currently, but as the Development team grows, there may be opportunities to manage staff in the future.
Core responsibilities:
Donor discovery and research
Prospect research: Gather data on potential donors and various donor communities. Identify their interests, financial capacity, access, and giving history, and identify how best to ask for support from these prospects.
Data management and engagement coordination: Efficiently manage donor data, including contact information, donor meeting notes, and relevant details. Assign follow-up steps and ownership to yourself or other staff as necessary.
Strategic engagement: Proactively seek out and maintain up-to-date knowledge of Wild Animal Welfare (WAW) developments by engaging with key contacts (donors, researchers, influencers) to gather insights, understand trends, and identify emerging players in the field to inform decision-making, foster collaboration, and contribute to WAI's strategic objectives.
Relationship cultivation
Donor relationship building: Cultivate meaningful connections with potential donors, fostering trust and engagement in alignment with organizational values. Engage with and build relationships with donors within a remote framework and travel to meet with donors in person as necessary.
Strategic donor engagement: Own the development and implementation of major donor and planned giving engagement strategies. Proactively manage and grow a robust portfolio of prospective and existing major donors to solidify relationships and maximize giving potential.
Coordination and delegation: Work with the Executive Director, Development Director, and others to coordinate engagement efforts to ensure a seamless and personalized donor experience. Efficiently schedule, prepare for, and facilitate donor meetings.
Coaching: Provide necessary coaching to colleagues, enhancing confidence for successful donor interactions, strengthening relationships, and advancing WAI’s fundraising goals.
Gift acquisition and acknowledgment
Strategic fundraising solicitation: Execute targeted fundraising solicitations through persuasive conversations and the ability to contextualize WAI’s programmatic achievements and organizational goals, focusing on securing gifts of $5,000 and above to drive organizational growth and impact.
Donor alignment : Develop pitch decks and cases for support that resonate with various donors and donor communities, enhancing donor engagement and satisfaction.
Major gift fundraising: Secure five- and six-figure gifts from existing and new donors. Independently develop strategies that drive increased contributions and long-term support for organizational initiatives.
Prospect engagement strategy: Develop self-directed and tailored approaches to engaging high-impact donors, utilizing major gifts, planned giving, and event-based methods as appropriate.
Gratitude and acknowledgment management: Express gratitude to donors through thoughtful and personalized communications, ensuring donors feel valued and appreciated for their gifts. Manage appropriate delegation of this task to designated staff, such as the Development Director, the Executive Director, or Board members.
Other duties: As a young nonprofit, our organization's needs are still evolving, necessitating flexibility and openness to new duties as they may be assigned on short notice. We're seeking someone adaptable and responsive to changing requirements.
Qualifications
Note that we do not require any specific academic credentials or prior work experience for you to be considered for this position, as research shows that such requirements can diminish the quality of candidate pools by deterring individuals from applying who would otherwise be a great fit for a role. If you’re not sure whether you have the right qualifications, we encourage you to apply anyway. We’d love the chance to consider your application.
This role will require you to have the following qualifications:
Interpersonal awareness: Demonstrate empathy, concern for others, cooperation, and positive relationship-building. Show sensitivity to cultural differences, curiosity, and respect for others' perspectives and feelings.
Integrity: Maintain unwavering integrity in all professional activities. Uphold honesty and ethical principles, ensuring transparency and trust in donor relationships.
Justice, Equity, Diversity, and Inclusion (JEDI): Motivated to understand and counteract the ways that personal biases, cultural differences, and systemic inequities can hinder our decision-making, work culture, and programmatic effectiveness. A basic awareness of justice, equity, diversity, and inclusion concepts, including their relevance to the workplace.
Independence: Capable of thriving in a remote work environment within a supportive team: adept at independent work, dependable in meeting commitments, and proactive in taking initiative without constant supervision. Able to autonomously manage donor relationships, drive fundraising initiatives, and implement strategic engagement tactics to achieve major gifts and organizational objectives.
Software: Ability to utilize various software and technology tools such as CRM systems (e.g., Salesforce), project management platforms (e.g., Asana), and productivity tools (e.g., Google Workspace) to streamline fundraising processes and increase efficiency.
Communication skills: Clearly and respectfully express oneself in both written and verbal communication; demonstrate active listening. Tailor communication to meet the needs of diverse audiences and utilize strong networking abilities to engage high-net-worth individuals and key stakeholders effectively.
Writing: Ability to write effectively for various formats, such as emails, proposals, fact sheets, presentations, etc. You will collaborate with our Communications department on evergreen pieces like cases for support and template pitch decks, but you will need to have the ability to write at a high volume, producing clear and compelling correspondence that effectively communicates our mission and work to donors and other stakeholders.
Donor alignment: Demonstrated ability to conduct thorough research and analysis to gain insights into donor interests, ensure alignment with organizational priorities, and foster strategic engagement. Demonstrated success in making persuasive presentations and negotiations to garner support or alignment.
Critical thinking: Ability to use logic and reasoning to evaluate alternative solutions, conclusions, or approaches. Strategically assess donor engagement opportunities and navigate complex fundraising solicitation processes.
Persuasion skills: Demonstrated ability to passionately advocate for our mission verbally and in writing in order to effectively tailor our message to diverse audiences, anticipate objections, and inspire donors through compelling storytelling and data-driven evidence.
Resourcefulness: Proven creative problem-solving, adaptability, and persistence, even in challenging situations. Quickly grasp our organization's mission, values, and guiding philosophies to communicate confidently. Understand donor motivations and identify connections with diverse communities.
This role might also benefit from you having some of the following qualifications. You could still be a highly competitive candidate even if you don’t have any of these qualifications.
CRM familiarity: Preferred candidates will have a basic grasp of CRM software, particularly Salesforce. While prior experience in using Salesforce to track interactions is not required, adaptability and a willingness to learn our specific CRM processes are valued attributes. We recognize that CRM systems can vary in their implementation, and candidates' familiarity with CRM software can be supplemented through training.
Environmental, wildlife, and conservation advocacy community engagement: Preferred candidates will exhibit an appreciation of community motivations, norms, and culture within these spheres. They should demonstrate a nuanced approach to animal welfare fundraising, acknowledging donors' emotional connections to animals. This involves understanding various animal welfare causes and promoting compassion toward animals. Candidates skilled in navigating these complexities and building connections with diverse philanthropic communities are highly valued.
Familiarity with effective altruism: Most of our current major donors are influenced by effective altruism. Although membership in the effective altruism community is not required, we want to recognize that perceiving and meeting the needs of those donors will be aided by familiarity with the movement’s core concepts (e.g., cause prioritization, counterfactual impact), common norms (e.g., calibrated confidence estimates, openness about failures), and related cause areas (farmed animal advocacy and longtermism). Candidates willing to learn and adapt are encouraged to apply.
Adaptability in fundraising techniques: Candidates with cause-based, academic, or research fundraising experience may find their skills more readily applicable. Traditional engagement methods like site tours won’t be standard in our remote, research-focused model, so we encourage applicants to consider how their skills can translate creatively. Effective communication of our research impact to donors is key in our organization.
About our mission
Wild Animal Initiative is a remote 501(c)(3) nonprofit dedicated to accelerating science that helps wild animals. We conduct original research, fund cutting-edge research projects at other institutions, and support the global network of scientists in our field with services and training.
We are looking to work with people who approach our mission as an inherently inclusive endeavor and celebrate the differences of others. We strongly encourage Black, Brown, Indigenous, Latino/a/x, and people of other historically marginalized communities to apply and welcome applicants of any religion, age, origin, class, citizenship, parental status, disability status, genetics, veteran status, sexual orientation, and gender. We view a diversity of backgrounds, experiences, and ways of understanding the world and wild animals as an asset that can improve the performance, collective intelligence, innovation, and quality of science at Wild Animal Initiative while also addressing the exclusionary aspects of the spaces we operate in. We integrate these values into all aspects of our work and seek to constantly improve our implementation of them. We seek to benefit and share power with everyone at Wild Animal Initiative.
Please note that we are unable to sponsor work visas at this time. Candidates must be eligible to work in their respective jurisdictions.
If you have any questions about our hiring process or open positions, or if you would like to recommend excellent candidates, please reach out to us at hiring@wildanimalinitiative.org.
To express your interest in working with us in a capacity not currently open, please submit your information via our Job Interest Form . By doing so, you will be added to our talent database, which we consult for new roles, and when recommending candidates to other mission-aligned organizations.
Thank you for considering Wild Animal Initiative as the next part of your vocational journey. We hope to hear from you!
Requests for accommodation: If you are a qualified individual with a disability, we welcome requests for reasonable accommodations if you are unable or limited in your ability to apply for this job as a result of your disability. You can request reasonable accommodations by contacting Hiring Manager Emily Sharp at emily.sharp@wildanimalinitiative.org.
Position: SENIOR VICE PRESIDENT OF OPERATIONS
Reports To: Chief Executive Officer (CEO)
Salary: Dependent on experience
Location: On-Site
ABOUT THE LOVELAND LIVING PLANET AQUARIUM
Loveland Living Planet Aquarium (LLPA) is a 501(c) (3) nonprofit organization that inspires people to explore, discover, and learn about Earth’s diverse ecosystems. A world-class facility, the Aquarium provides learning opportunities for all levels, interests, and ages. Since opening its new facility in Draper in March 2014, the Aquarium has welcomed over eight million visitors. Home to more than 4,000 animals representing 650 species, the Aquarium showcases ecosystems from around the planet including kelp forests, coral reefs, the deep ocean, Antarctic waters, Asian cloud forests, South American rain forests, and the waterways of our home state of Utah. The Rio Tinto Kennecott Plaza includes an outdoor, nine-acre space, virtual reality experience, peaceful gardens, artistic sculptures, and unique event facility. The Aquarium is expanding to create a new 120,000 square foot Science Learning Center to further our mission. Loveland Living Planet Aquarium is accredited by the Association of Zoos and Aquariums (AZA).
JOB SUMMARY
LLPA is seeking a Senior Vice President of Operations to oversee the aquarium’s business performance. The SVP of Operations will be responsible for all aspects of the daily operations of the Loveland Living Planet Aquarium. This position will evaluate the short- and long-term success of LLPA’s exhibits, events, and conservation efforts. The Senior Vice President of Operations will work alongside a senior leadership team to develop and execute long-term financial and strategic goals. This role will leverage procurement and community partnerships to optimize the day-to-day business practices of the aquarium. This role will also ensure daily business practices effectively contribute to long-term aquarium goals, produce maximum efficiency, and adhere to relevant laws, regulations, policies, and accreditation standards.
ESSENTIAL DUTIES & RESPONSIBILITIES
Strategic Leadership
Establish, implement, and communicate the strategic direction of the aquarium’s operations division
Collaborate with senior leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems
Guide the development, tracking, and reporting of guest and market research to deliver actionable KPIs
Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
Ascertain departmental decisions and project plans such as those for staffing, development, material efficiency, hardware acquisitions, and facilities are in line with the organization's business plan and vision
Establish, communicate, and implement operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution
Review and approve cost-control reports, cost estimates, and staffing requirements for projects
Present periodic performance reports and metrics to the chief executive officer and other leadership
Maintain knowledge of emerging technologies and trends in operations management
Identify training needs and ensure proper training is developed and provided
Develop short- and long-range goals; evaluate results and provide regular reporting of progress towards such goals
Ensure systems and standard operating procedures are up to date; assist in company policy development and documentation
Financial and Contract Management
Manage $15 million+ in operations
Analyze financial statements and establish controls to safeguard funds; review income and costs relative to goals; take corrective action as necessary
Oversee preparation of annual budget for each department managed
Seek additional revenue opportunities and business growth to increase the Aquarium's market share in General Attendance, Membership and Group Sales
Work closely with cafe, facility rental, and gift shop partners to ensure continuity of brand compliance, guest experience, and optimal revenue generation
Manage vendor performance and negotiate vendor contracts
Team and Guest Experience
Train team members on the importance of, and techniques in, providing world-class guest service
Work with Human Resources to drive a diverse and inclusive culture, enhanced with team member engagement, growth, development, etc.; ensure that performance of all department personnel is evaluated regularly and new team members are appropriately trained
Identify opportunities for staff growth and development, and mentor staff to realize the opportunities
Create new, and improve upon current, product and programs for our guests
Work with Marketing Department in advertising opportunities in Utah and other surrounding markets
Continuous Improvement
Ensure best practices in husbandry are in place and that animal collection is healthy and secure
Oversee preparation for and ensure successful AZA accreditation and maintenance of accredited status
Interface with other local attraction associations and attend professional networking meetings to keep up-to-date on current information and developments in the industry
Work closely with vendors and IT staff to develop and customize ticketing software, address hardware needs and to oversee use of the system
Partner with IT to ensure network function and security
Ensure systems and standard operating procedures are up to date
Oversee regulatory compliance with all policies and procedures and monitor the internal control environment of departments
Maintain emergency response and safety preparedness and procedures
REQUIRED QUALIFICATIONS
Education
Bachelor’s degree in an industry-related field, such as (but not limited to) Business Administration, Hospitality Management, Economics, Finance, or Organizational Leadership
Experience
10 years of professional, on-the -job experience, at least 5 of those years must be in aquariums, zoos, or hospitality and attractions
Skills and Abilities
Strong administrative skills
Ability to lead, motivate, delegate, upskill, coach, and resolve conflict among direct reports, team members and peers
Creative problem-solver with the capability to improve the quality of current practices and procedures
Skilled analyst of records and trends in order to create an effective data-driven strategy
Out-of-the-box thinker who understands the power of marketing/public relations and has a successful track record in driving the adoption of technology products and services
An energetic, creative, and credible leader with high ethical standards
Proven ability to cope with conflict, stress, and crisis situations
Thorough knowledge of animal wellness standards
Excellent verbal and written communication skills
Capable of meeting performance standards and deadlines even in high-pressure situations
Proficient with digital workplace solutions including, but not limited to, Microsoft Office, Adobe Creative Cloud, accounting and ticketing software
Physical Requirements :
A successful candidate will be able to perform the following physical requirements with or without reasonable accommodation
Travel in- and outside the facility to conduct safety inspections
Prolonged periods sitting at a desk and working on a computer
Stand, stoop, kneel, crouch, crawl, and run
Close vision, distance vision, peripheral vision, and depth perception
Routinely lift and move up to 50 pounds
Working hours may include evenings, holidays, and weekends
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Aug 29, 2023
Full time
Position: SENIOR VICE PRESIDENT OF OPERATIONS
Reports To: Chief Executive Officer (CEO)
Salary: Dependent on experience
Location: On-Site
ABOUT THE LOVELAND LIVING PLANET AQUARIUM
Loveland Living Planet Aquarium (LLPA) is a 501(c) (3) nonprofit organization that inspires people to explore, discover, and learn about Earth’s diverse ecosystems. A world-class facility, the Aquarium provides learning opportunities for all levels, interests, and ages. Since opening its new facility in Draper in March 2014, the Aquarium has welcomed over eight million visitors. Home to more than 4,000 animals representing 650 species, the Aquarium showcases ecosystems from around the planet including kelp forests, coral reefs, the deep ocean, Antarctic waters, Asian cloud forests, South American rain forests, and the waterways of our home state of Utah. The Rio Tinto Kennecott Plaza includes an outdoor, nine-acre space, virtual reality experience, peaceful gardens, artistic sculptures, and unique event facility. The Aquarium is expanding to create a new 120,000 square foot Science Learning Center to further our mission. Loveland Living Planet Aquarium is accredited by the Association of Zoos and Aquariums (AZA).
JOB SUMMARY
LLPA is seeking a Senior Vice President of Operations to oversee the aquarium’s business performance. The SVP of Operations will be responsible for all aspects of the daily operations of the Loveland Living Planet Aquarium. This position will evaluate the short- and long-term success of LLPA’s exhibits, events, and conservation efforts. The Senior Vice President of Operations will work alongside a senior leadership team to develop and execute long-term financial and strategic goals. This role will leverage procurement and community partnerships to optimize the day-to-day business practices of the aquarium. This role will also ensure daily business practices effectively contribute to long-term aquarium goals, produce maximum efficiency, and adhere to relevant laws, regulations, policies, and accreditation standards.
ESSENTIAL DUTIES & RESPONSIBILITIES
Strategic Leadership
Establish, implement, and communicate the strategic direction of the aquarium’s operations division
Collaborate with senior leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems
Guide the development, tracking, and reporting of guest and market research to deliver actionable KPIs
Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
Ascertain departmental decisions and project plans such as those for staffing, development, material efficiency, hardware acquisitions, and facilities are in line with the organization's business plan and vision
Establish, communicate, and implement operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution
Review and approve cost-control reports, cost estimates, and staffing requirements for projects
Present periodic performance reports and metrics to the chief executive officer and other leadership
Maintain knowledge of emerging technologies and trends in operations management
Identify training needs and ensure proper training is developed and provided
Develop short- and long-range goals; evaluate results and provide regular reporting of progress towards such goals
Ensure systems and standard operating procedures are up to date; assist in company policy development and documentation
Financial and Contract Management
Manage $15 million+ in operations
Analyze financial statements and establish controls to safeguard funds; review income and costs relative to goals; take corrective action as necessary
Oversee preparation of annual budget for each department managed
Seek additional revenue opportunities and business growth to increase the Aquarium's market share in General Attendance, Membership and Group Sales
Work closely with cafe, facility rental, and gift shop partners to ensure continuity of brand compliance, guest experience, and optimal revenue generation
Manage vendor performance and negotiate vendor contracts
Team and Guest Experience
Train team members on the importance of, and techniques in, providing world-class guest service
Work with Human Resources to drive a diverse and inclusive culture, enhanced with team member engagement, growth, development, etc.; ensure that performance of all department personnel is evaluated regularly and new team members are appropriately trained
Identify opportunities for staff growth and development, and mentor staff to realize the opportunities
Create new, and improve upon current, product and programs for our guests
Work with Marketing Department in advertising opportunities in Utah and other surrounding markets
Continuous Improvement
Ensure best practices in husbandry are in place and that animal collection is healthy and secure
Oversee preparation for and ensure successful AZA accreditation and maintenance of accredited status
Interface with other local attraction associations and attend professional networking meetings to keep up-to-date on current information and developments in the industry
Work closely with vendors and IT staff to develop and customize ticketing software, address hardware needs and to oversee use of the system
Partner with IT to ensure network function and security
Ensure systems and standard operating procedures are up to date
Oversee regulatory compliance with all policies and procedures and monitor the internal control environment of departments
Maintain emergency response and safety preparedness and procedures
REQUIRED QUALIFICATIONS
Education
Bachelor’s degree in an industry-related field, such as (but not limited to) Business Administration, Hospitality Management, Economics, Finance, or Organizational Leadership
Experience
10 years of professional, on-the -job experience, at least 5 of those years must be in aquariums, zoos, or hospitality and attractions
Skills and Abilities
Strong administrative skills
Ability to lead, motivate, delegate, upskill, coach, and resolve conflict among direct reports, team members and peers
Creative problem-solver with the capability to improve the quality of current practices and procedures
Skilled analyst of records and trends in order to create an effective data-driven strategy
Out-of-the-box thinker who understands the power of marketing/public relations and has a successful track record in driving the adoption of technology products and services
An energetic, creative, and credible leader with high ethical standards
Proven ability to cope with conflict, stress, and crisis situations
Thorough knowledge of animal wellness standards
Excellent verbal and written communication skills
Capable of meeting performance standards and deadlines even in high-pressure situations
Proficient with digital workplace solutions including, but not limited to, Microsoft Office, Adobe Creative Cloud, accounting and ticketing software
Physical Requirements :
A successful candidate will be able to perform the following physical requirements with or without reasonable accommodation
Travel in- and outside the facility to conduct safety inspections
Prolonged periods sitting at a desk and working on a computer
Stand, stoop, kneel, crouch, crawl, and run
Close vision, distance vision, peripheral vision, and depth perception
Routinely lift and move up to 50 pounds
Working hours may include evenings, holidays, and weekends
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
At Rock Health, we’re making healthcare massively better by investing in the next generation of entrepreneurs, advising major corporations on what matters in digital health, and working to scale health equity for all humanity.
About Rock Health Advisory
Rock Health Advisory works with leading Fortune 500 companies—across healthcare, technology, retail, and more—on strategies to bridge the gap between entrepreneurial innovation and the status quo by improving their existing products and services and building new ones.
Within Rock Health Advisory, the Membership program empowers leaders at major corporations with the knowledge, resources, and community to drive digital innovation. Our Members—who include companies like CVS Health, GSK, and Banner Health—are a critical part of the digital health ecosystem, driving the adoption of new technologies and advancing innovation in healthcare at scale. Rock Health supports our Members by leveraging our research, data, and investing expertise to inform their digital innovation strategies, in addition to helping to grow their network and brand in healthcare innovation.
About the Role:
We’re hiring an Account Manager role as part of the Dedicated Advisor team within Memberships. You will support Rock Health’s customer relationships by helping to service, delight, renew, and grow relationships with existing Members.
Your success will be evaluated on three priority areas:
Renewing (and delighting!) a portfolio of Members as their Dedicated Advisor
Strategically growing Member relationships within your portfolio across Rock Health Advisory (e.g., through expanding price per Member, Consulting sales)
Leading development and execution of current Membership programming and processes that supports the growth of the program on the whole
This role will report to the Head of Memberships and work collaboratively with the Dedicated Advisor and Research teams.
This role will start remotely and be adherent to the COVID-related policies of Rock Health. Long-term, this role will preferably be based in San Francisco.
About You:
You’re a skilled relationship-builder who is interested in learning about every person you meet. You’re humble and care deeply about making a difference—ideally by having a massive impact in healthcare. You approach relationships prioritizing the long-term growth and opportunity for all parties—and can sniff out and avoid transactional scenarios that could ultimately harm relationships. You love delighting clients and closing deals and have the persistence, creativity, and humanity to get to “yes.” You recognize the value Rock Health provides and are skillful at communicating that vision to others. You’re also a creative, out-of-the-box thinker who, in the face of ambiguity, can identify and execute on new opportunities to drive value to Rock Health’s Member ecosystem.
Responsibilities:
Account Management of Portfolio
Independently own, build, and manage relationships with a portfolio of Rock Health Members, including leading regular check-in calls, Quarterly Business Reviews, and in-person meetings (when safe to do so)
The Manager will build strong relationships with Members and ensure they are bringing key constituents into the fold to expand Rock Health’s reach and impact within the organization
Demonstrate deep knowledge of Members’ business, strategy, and digital health-related initiatives—and act as the “voice of the member” in internal Rock Health team discussions, advocating for their point of view while balancing additional priorities of Rock Health
Optimize the capture and dissemination of this information among the Rock Health team (using the CRM and other tools as needed)
Business Development
Independently build and execute on plans to renew existing Member relationships and to upsell Members when appropriate, either for Consulting services or within the Membership program
Manage the contracting process for renewing members and negotiate key contract terms
Membership Services
Oversee execution of Member services (e.g., monthly memos, webinars) and look for opportunities for improvement from a value creation and efficiency standpoint
Work with other Memberships team members to plan biannual member retreats and dinners, and ensure Members have a valuable experience at all Rock Health events
Work with leadership of the Memberships team to ensure program offerings are consistently refreshed and exceeding the needs of Members—communicate to leadership key learnings from current portfolio Members, contribute to ideation sessions to evolve the products/services of Membership, and execute on new offerings
Work with the Research team to ensure smooth delivery (and feedback mechanisms) for all services, resources, events, and other deliverables
Membership Internal Processes
Maintain Membership-related information assets, including slide decks, and relevant portions of the Rock Health website—working in coordination with the brand/comms and research teams to ensure all information is always up to date
Ecosystem Collaboration in Service to Members
Proactively “connect the dots” between the strategies of Rock Health’s Members and those of portfolio companies, other startups, and deal flow companies
Maintain relationships with digital health entrepreneurs to keep a pulse on emerging technologies on behalf of Members
Other duties as needed and as assigned.
Qualifications & Skills:
3-5 years account management experience—healthcare-related field strongly preferred
Excellent written, oral communication, and presentation skills
Insatiable intellectual curiosity and fanatical attention to detail
Talent for networking—meeting new people and connecting people—and developing productive business relationships
Ability to work on multiple projects in parallel with consistent high quality
Self-starter who is able to navigate uncertainty and thrive with minimal management
Solid understanding of the healthcare industry and technology innovation
Ability to communicate thoughtfully, confidently, and succinctly with senior executives
Jun 03, 2022
Full time
At Rock Health, we’re making healthcare massively better by investing in the next generation of entrepreneurs, advising major corporations on what matters in digital health, and working to scale health equity for all humanity.
About Rock Health Advisory
Rock Health Advisory works with leading Fortune 500 companies—across healthcare, technology, retail, and more—on strategies to bridge the gap between entrepreneurial innovation and the status quo by improving their existing products and services and building new ones.
Within Rock Health Advisory, the Membership program empowers leaders at major corporations with the knowledge, resources, and community to drive digital innovation. Our Members—who include companies like CVS Health, GSK, and Banner Health—are a critical part of the digital health ecosystem, driving the adoption of new technologies and advancing innovation in healthcare at scale. Rock Health supports our Members by leveraging our research, data, and investing expertise to inform their digital innovation strategies, in addition to helping to grow their network and brand in healthcare innovation.
About the Role:
We’re hiring an Account Manager role as part of the Dedicated Advisor team within Memberships. You will support Rock Health’s customer relationships by helping to service, delight, renew, and grow relationships with existing Members.
Your success will be evaluated on three priority areas:
Renewing (and delighting!) a portfolio of Members as their Dedicated Advisor
Strategically growing Member relationships within your portfolio across Rock Health Advisory (e.g., through expanding price per Member, Consulting sales)
Leading development and execution of current Membership programming and processes that supports the growth of the program on the whole
This role will report to the Head of Memberships and work collaboratively with the Dedicated Advisor and Research teams.
This role will start remotely and be adherent to the COVID-related policies of Rock Health. Long-term, this role will preferably be based in San Francisco.
About You:
You’re a skilled relationship-builder who is interested in learning about every person you meet. You’re humble and care deeply about making a difference—ideally by having a massive impact in healthcare. You approach relationships prioritizing the long-term growth and opportunity for all parties—and can sniff out and avoid transactional scenarios that could ultimately harm relationships. You love delighting clients and closing deals and have the persistence, creativity, and humanity to get to “yes.” You recognize the value Rock Health provides and are skillful at communicating that vision to others. You’re also a creative, out-of-the-box thinker who, in the face of ambiguity, can identify and execute on new opportunities to drive value to Rock Health’s Member ecosystem.
Responsibilities:
Account Management of Portfolio
Independently own, build, and manage relationships with a portfolio of Rock Health Members, including leading regular check-in calls, Quarterly Business Reviews, and in-person meetings (when safe to do so)
The Manager will build strong relationships with Members and ensure they are bringing key constituents into the fold to expand Rock Health’s reach and impact within the organization
Demonstrate deep knowledge of Members’ business, strategy, and digital health-related initiatives—and act as the “voice of the member” in internal Rock Health team discussions, advocating for their point of view while balancing additional priorities of Rock Health
Optimize the capture and dissemination of this information among the Rock Health team (using the CRM and other tools as needed)
Business Development
Independently build and execute on plans to renew existing Member relationships and to upsell Members when appropriate, either for Consulting services or within the Membership program
Manage the contracting process for renewing members and negotiate key contract terms
Membership Services
Oversee execution of Member services (e.g., monthly memos, webinars) and look for opportunities for improvement from a value creation and efficiency standpoint
Work with other Memberships team members to plan biannual member retreats and dinners, and ensure Members have a valuable experience at all Rock Health events
Work with leadership of the Memberships team to ensure program offerings are consistently refreshed and exceeding the needs of Members—communicate to leadership key learnings from current portfolio Members, contribute to ideation sessions to evolve the products/services of Membership, and execute on new offerings
Work with the Research team to ensure smooth delivery (and feedback mechanisms) for all services, resources, events, and other deliverables
Membership Internal Processes
Maintain Membership-related information assets, including slide decks, and relevant portions of the Rock Health website—working in coordination with the brand/comms and research teams to ensure all information is always up to date
Ecosystem Collaboration in Service to Members
Proactively “connect the dots” between the strategies of Rock Health’s Members and those of portfolio companies, other startups, and deal flow companies
Maintain relationships with digital health entrepreneurs to keep a pulse on emerging technologies on behalf of Members
Other duties as needed and as assigned.
Qualifications & Skills:
3-5 years account management experience—healthcare-related field strongly preferred
Excellent written, oral communication, and presentation skills
Insatiable intellectual curiosity and fanatical attention to detail
Talent for networking—meeting new people and connecting people—and developing productive business relationships
Ability to work on multiple projects in parallel with consistent high quality
Self-starter who is able to navigate uncertainty and thrive with minimal management
Solid understanding of the healthcare industry and technology innovation
Ability to communicate thoughtfully, confidently, and succinctly with senior executives
At Rock Health, we’re making healthcare massively better by investing in the next generation of entrepreneurs, advising major corporations on what matters in digital health, and working to scale health equity for all humanity.
About Rock Health Advisory:
Rock Health Advisory works with leading Fortune 500 companies—across healthcare, technology, retail, and more—on strategies to bridge the gap between entrepreneurial innovation and the status quo by improving their existing products and services and building new ones.
Within Rock Health Advisory, the Membership program empowers leaders at major corporations with the knowledge, resources, and community to drive digital innovation. Our Members—who include companies like CVS Health, GSK, and Banner Health—are a critical part of the digital health ecosystem, driving the adoption of new technologies and advancing innovation in healthcare at scale. Rock Health supports our Members by leveraging our research, data, and investing expertise to inform their digital innovation strategies, in addition to helping to grow their network and brand in healthcare innovation.
About the Role:
We’re hiring an Associate to serve in a Dedicated Advisor role as part of the Memberships team. You will manage relationships with Rock Health’s external Members in the Rock Health Enterprise Membership Program. You’ll support Rock Health’s growth by servicing, delighting, and renewing existing members, while deepening Member relationships.
Your success will be evaluated on two priority areas:
Renewing (and delighting!) a portfolio of Members, as their Dedicated Advisor
Strategically growing Member relationships within your portfolio across Rock Health Advisory (e.g., through expanding price per Member, Consulting sales)
This role will report to the Head of Memberships and work collaboratively with the Dedicated Advisor and Research teams.
This role will start remotely and be adherent to the COVID-related policies of Rock Health. Long-term, this role will preferably be based in San Francisco.
About You:
You’re a skilled relationship-builder who is interested in learning about every person you meet. You’re humble and care deeply about making a difference—ideally by having a massive impact in healthcare. A natural networker, you thrive on making connections among people and organizations. You approach relationships prioritizing the long-term growth and opportunity for all parties—and can sniff out and avoid transactional scenarios that could ultimately harm relationships. You love delighting clients and closing deals and have the persistence, creativity, and humanity to get to “yes.” You recognize the value Rock Health provides and are skillful at communicating that vision to others. You’re also a creative, outside-of-the-box thinker who can identify and execute on new opportunities to drive value to Rock Health’s member ecosystem.
We know there are great candidates who may not fit into what we’ve described or who have important skills we haven’t thought of. If that’s you, don’t hesitate to apply and tell us about yourself.
Responsibilities:
Account Management
Build and manage relationships with Rock Health members, including leading regular check-in calls, Quarterly Business Reviews, and in-person meetings (when safe to do so)
Demonstrate deep knowledge of members’ business, strategy, and digital health-related initiatives and be the “voice of the member” in internal Rock Health team discussions, advocating for their point of view while balancing additional priorities of Rock Health
Capture and disseminate this information among the Rock Health team (using the CRM and other tools as needed)
Ensure Members receive all member benefits in a timely manner
Ensure delivery of membership goals and objectives with support from manager and/or the Rock Health research team
With support from manager, plan, coordinate, and lead meetings with Member senior executives
Business Development:
With support from Membership leadership, build and execute on plans to renew existing member relationships and to upsell members when appropriate, either for Consulting services, within the Membership program, or for event sponsorship
With leadership support, manage the contracting process for renewing members
Membership Services
Work with Memberships team to execute biannual Member retreats, roundtables, webinars, and other events
Membership Internal Processes
Support refinement of membership-related information assets working in coordination with other teams to ensure all information is always up to date
Ecosystem Collaboration in Service to Members
Proactively “connect the dots” between the strategies of Rock Health’s Members and those of portfolio companies, other startups, and deal flow companies
Other duties as needed and as assigned.
Qualifications & Skills
1-3 years account management experience—healthcare-related account management experience strongly preferred
Excellent written, oral communication, and presentation skills
Insatiable intellectual curiosity and fanatical attention to detail
Talent for networking—meeting new people and connecting people—and developing productive business relationships
Ability to deliver on multiple projects, ensuring consistent, high quality
Solid understanding of the healthcare industry and technology innovation
Ability to communicate thoughtfully and succinctly with senior executives
Jun 03, 2022
Full time
At Rock Health, we’re making healthcare massively better by investing in the next generation of entrepreneurs, advising major corporations on what matters in digital health, and working to scale health equity for all humanity.
About Rock Health Advisory:
Rock Health Advisory works with leading Fortune 500 companies—across healthcare, technology, retail, and more—on strategies to bridge the gap between entrepreneurial innovation and the status quo by improving their existing products and services and building new ones.
Within Rock Health Advisory, the Membership program empowers leaders at major corporations with the knowledge, resources, and community to drive digital innovation. Our Members—who include companies like CVS Health, GSK, and Banner Health—are a critical part of the digital health ecosystem, driving the adoption of new technologies and advancing innovation in healthcare at scale. Rock Health supports our Members by leveraging our research, data, and investing expertise to inform their digital innovation strategies, in addition to helping to grow their network and brand in healthcare innovation.
About the Role:
We’re hiring an Associate to serve in a Dedicated Advisor role as part of the Memberships team. You will manage relationships with Rock Health’s external Members in the Rock Health Enterprise Membership Program. You’ll support Rock Health’s growth by servicing, delighting, and renewing existing members, while deepening Member relationships.
Your success will be evaluated on two priority areas:
Renewing (and delighting!) a portfolio of Members, as their Dedicated Advisor
Strategically growing Member relationships within your portfolio across Rock Health Advisory (e.g., through expanding price per Member, Consulting sales)
This role will report to the Head of Memberships and work collaboratively with the Dedicated Advisor and Research teams.
This role will start remotely and be adherent to the COVID-related policies of Rock Health. Long-term, this role will preferably be based in San Francisco.
About You:
You’re a skilled relationship-builder who is interested in learning about every person you meet. You’re humble and care deeply about making a difference—ideally by having a massive impact in healthcare. A natural networker, you thrive on making connections among people and organizations. You approach relationships prioritizing the long-term growth and opportunity for all parties—and can sniff out and avoid transactional scenarios that could ultimately harm relationships. You love delighting clients and closing deals and have the persistence, creativity, and humanity to get to “yes.” You recognize the value Rock Health provides and are skillful at communicating that vision to others. You’re also a creative, outside-of-the-box thinker who can identify and execute on new opportunities to drive value to Rock Health’s member ecosystem.
We know there are great candidates who may not fit into what we’ve described or who have important skills we haven’t thought of. If that’s you, don’t hesitate to apply and tell us about yourself.
Responsibilities:
Account Management
Build and manage relationships with Rock Health members, including leading regular check-in calls, Quarterly Business Reviews, and in-person meetings (when safe to do so)
Demonstrate deep knowledge of members’ business, strategy, and digital health-related initiatives and be the “voice of the member” in internal Rock Health team discussions, advocating for their point of view while balancing additional priorities of Rock Health
Capture and disseminate this information among the Rock Health team (using the CRM and other tools as needed)
Ensure Members receive all member benefits in a timely manner
Ensure delivery of membership goals and objectives with support from manager and/or the Rock Health research team
With support from manager, plan, coordinate, and lead meetings with Member senior executives
Business Development:
With support from Membership leadership, build and execute on plans to renew existing member relationships and to upsell members when appropriate, either for Consulting services, within the Membership program, or for event sponsorship
With leadership support, manage the contracting process for renewing members
Membership Services
Work with Memberships team to execute biannual Member retreats, roundtables, webinars, and other events
Membership Internal Processes
Support refinement of membership-related information assets working in coordination with other teams to ensure all information is always up to date
Ecosystem Collaboration in Service to Members
Proactively “connect the dots” between the strategies of Rock Health’s Members and those of portfolio companies, other startups, and deal flow companies
Other duties as needed and as assigned.
Qualifications & Skills
1-3 years account management experience—healthcare-related account management experience strongly preferred
Excellent written, oral communication, and presentation skills
Insatiable intellectual curiosity and fanatical attention to detail
Talent for networking—meeting new people and connecting people—and developing productive business relationships
Ability to deliver on multiple projects, ensuring consistent, high quality
Solid understanding of the healthcare industry and technology innovation
Ability to communicate thoughtfully and succinctly with senior executives
Title: Seasonal Park Ranger Assistant – South Willamette
Job Number: REQ-90529
Salary: $2,723 – $3,439 per month
Would you enjoy working on a team where you can use your excellent customer service skills and develop hands-on experience in park maintenance and operations? Do you have landscaping or custodial experience, and wonder what it would be like to have a State Park as your work space?
If this sounds like you, come join our seasonal team as a Seasonal Park Ranger Assistant and support one of Oregon’s greatest resources – State Parks!
This recruitment announcement will be used to fill this vacancy and future vacancies for OPRD’s Southern Willamette Management Unit based in Lowell, Oregon.
This position falls under the classification Park Ranger Assistant .
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do:
As a Park Ranger Assistant, you will assist year-round State Park staff in the protection, maintenance, operation and repair of state park lands, natural and cultural resources, structures, facilities, equipment and systems.
In this role, you will perform basic tasks in a single area of park operations (e.g.: janitorial work, landscape maintenance, interpretation or visitor services), although some positions will require performing tasks in a variety of areas. Other responsibilities may include basic carpentry, electrical, plumbing, painting and/or maintenance.
Additionally, you may guide the work of individuals or teams composed of volunteers, seasonal, and/or temporary state park employees.
Minimum Qualifications:
(a) Six (6) months of experience (paid or unpaid) performing public contact or customer service duties (e.g. Teacher, Customer Service Representative, Salesperson, Receptionist, etc.) and/or maintenance experience (construction trades, landscaping, custodial, etc.).
OR
(b) Six (6) months of college in any discipline (24 quarter hours/16 semester hours).
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
What we are looking for (Desired Attributes):
Knowledge of basic park resource and facility operations and maintenance and/or resource interpretation.
Ability to listen to what people say, provide a welcoming presence, and ask appropriate questions to obtain needed information and resolve costumer issues.
Ability to maintain composure during emergency or emotionally charged situations.
Experience safely using of tools, material and equipment associated with landscape, building, facility and utility system maintenance.
Experience assisting with the performance of basic plumbing, carpentry, painting, groundskeeping tasks.
Familiarity with practices relating to conservation, preservation and protection of significant natural or scenic resources.
Experience in promoting a culturally competent and diverse work environment.
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals. And, you’ll receive a fantastic benefits packaging including:
Comprehensive medical, dental and vision plans for the employee and qualified family members
Paid sick leave, vacation, personal leave and 10 paid holidays per year
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
LINK TO OFFICIAL STATE APPLICATION (required):
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Lowell--OPRD--Valleys-Region---Willamette-District---MU-Southern-Willamette/Seasonal-Park-Ranger-Assistant---South-Willamette_REQ-90529
Mar 08, 2022
Full time
Title: Seasonal Park Ranger Assistant – South Willamette
Job Number: REQ-90529
Salary: $2,723 – $3,439 per month
Would you enjoy working on a team where you can use your excellent customer service skills and develop hands-on experience in park maintenance and operations? Do you have landscaping or custodial experience, and wonder what it would be like to have a State Park as your work space?
If this sounds like you, come join our seasonal team as a Seasonal Park Ranger Assistant and support one of Oregon’s greatest resources – State Parks!
This recruitment announcement will be used to fill this vacancy and future vacancies for OPRD’s Southern Willamette Management Unit based in Lowell, Oregon.
This position falls under the classification Park Ranger Assistant .
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do:
As a Park Ranger Assistant, you will assist year-round State Park staff in the protection, maintenance, operation and repair of state park lands, natural and cultural resources, structures, facilities, equipment and systems.
In this role, you will perform basic tasks in a single area of park operations (e.g.: janitorial work, landscape maintenance, interpretation or visitor services), although some positions will require performing tasks in a variety of areas. Other responsibilities may include basic carpentry, electrical, plumbing, painting and/or maintenance.
Additionally, you may guide the work of individuals or teams composed of volunteers, seasonal, and/or temporary state park employees.
Minimum Qualifications:
(a) Six (6) months of experience (paid or unpaid) performing public contact or customer service duties (e.g. Teacher, Customer Service Representative, Salesperson, Receptionist, etc.) and/or maintenance experience (construction trades, landscaping, custodial, etc.).
OR
(b) Six (6) months of college in any discipline (24 quarter hours/16 semester hours).
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
What we are looking for (Desired Attributes):
Knowledge of basic park resource and facility operations and maintenance and/or resource interpretation.
Ability to listen to what people say, provide a welcoming presence, and ask appropriate questions to obtain needed information and resolve costumer issues.
Ability to maintain composure during emergency or emotionally charged situations.
Experience safely using of tools, material and equipment associated with landscape, building, facility and utility system maintenance.
Experience assisting with the performance of basic plumbing, carpentry, painting, groundskeeping tasks.
Familiarity with practices relating to conservation, preservation and protection of significant natural or scenic resources.
Experience in promoting a culturally competent and diverse work environment.
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals. And, you’ll receive a fantastic benefits packaging including:
Comprehensive medical, dental and vision plans for the employee and qualified family members
Paid sick leave, vacation, personal leave and 10 paid holidays per year
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
LINK TO OFFICIAL STATE APPLICATION (required):
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Lowell--OPRD--Valleys-Region---Willamette-District---MU-Southern-Willamette/Seasonal-Park-Ranger-Assistant---South-Willamette_REQ-90529
Oregon Parks and Recreation
Silver Falls State Park
Title: Seasonal Park Ranger Assistant – Silver Falls
Job Number: REQ-88614
Salary: $2,723 – $3,439 per month
Location: Silver Falls State Park
Would you enjoy working on a team where you can use your excellent customer service skills and develop hands-on experience in park maintenance and operations? Do you have landscaping or custodial experience, and wonder what it would be like to have a State Park as your work space?
If this sounds like you, come join our seasonal team as a Park Ranger Assistant and support one of Oregon’s greatest resources – State Parks!
This recruitment announcement will be used to fill multiple vacancies and future vacancies for Silver Falls State Park .
This position falls under the classification Park Ranger Assistant .
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do:
As a Park Ranger Assistant at, Silver Falls State Park , you will assist year-round State Park staff in the protection, maintenance, operation and repair of state park lands, natural and cultural resources, structures, facilities, equipment and systems.
In this role, you will perform basic tasks in a single area of park operations (e.g.: janitorial work, landscape maintenance, interpretation or visitor services), although some positions will require performing tasks in a variety of areas. Some work may require the most elementary skills in building trades, including carpentry, electrical, plumbing, painting and landscape maintenance.
Additionally, specialized skills in basic park maintenance and operations may be required. On a task specific basis, you may guide the work of individuals or teams composed of volunteers, seasonal, and/or temporary state park employees.
Minimum Qualifications:
(a) Six (6) months of experience (paid or unpaid) performing public contact or customer service duties (e.g. Teacher, Customer Service Representative, Salesperson, Receptionist, etc.) and/or maintenance experience (construction trades, landscaping, custodial, etc.).
OR
(b) Six (6) months of college in any discipline.
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
What we are looking for (Desired Attributes):
Experience providing exceptional customer service.
Experience using computerized registration equipment and programs.
Experience making change and preparing simple cash reconciliation reports.
Experience safely using tools, material and equipment associated with landscape and building maintenance.
Experience assisting with the performance of basic plumbing, carpentry, painting, grounds keeping tasks.
Ability to work in a team setting.
Experience in promoting a culturally competent and diverse work environment.
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals. And, you’ll receive a fantastic benefits packaging including:
Comprehensive medical, dental and vision plans for the employee and qualified family members
Paid sick leave, vacation, personal leave and 10 paid holidays per year
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
LINK TO OFFICIAL STATE APPLICATION (required)
Feb 15, 2022
Seasonal
Title: Seasonal Park Ranger Assistant – Silver Falls
Job Number: REQ-88614
Salary: $2,723 – $3,439 per month
Location: Silver Falls State Park
Would you enjoy working on a team where you can use your excellent customer service skills and develop hands-on experience in park maintenance and operations? Do you have landscaping or custodial experience, and wonder what it would be like to have a State Park as your work space?
If this sounds like you, come join our seasonal team as a Park Ranger Assistant and support one of Oregon’s greatest resources – State Parks!
This recruitment announcement will be used to fill multiple vacancies and future vacancies for Silver Falls State Park .
This position falls under the classification Park Ranger Assistant .
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do:
As a Park Ranger Assistant at, Silver Falls State Park , you will assist year-round State Park staff in the protection, maintenance, operation and repair of state park lands, natural and cultural resources, structures, facilities, equipment and systems.
In this role, you will perform basic tasks in a single area of park operations (e.g.: janitorial work, landscape maintenance, interpretation or visitor services), although some positions will require performing tasks in a variety of areas. Some work may require the most elementary skills in building trades, including carpentry, electrical, plumbing, painting and landscape maintenance.
Additionally, specialized skills in basic park maintenance and operations may be required. On a task specific basis, you may guide the work of individuals or teams composed of volunteers, seasonal, and/or temporary state park employees.
Minimum Qualifications:
(a) Six (6) months of experience (paid or unpaid) performing public contact or customer service duties (e.g. Teacher, Customer Service Representative, Salesperson, Receptionist, etc.) and/or maintenance experience (construction trades, landscaping, custodial, etc.).
OR
(b) Six (6) months of college in any discipline.
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
What we are looking for (Desired Attributes):
Experience providing exceptional customer service.
Experience using computerized registration equipment and programs.
Experience making change and preparing simple cash reconciliation reports.
Experience safely using tools, material and equipment associated with landscape and building maintenance.
Experience assisting with the performance of basic plumbing, carpentry, painting, grounds keeping tasks.
Ability to work in a team setting.
Experience in promoting a culturally competent and diverse work environment.
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals. And, you’ll receive a fantastic benefits packaging including:
Comprehensive medical, dental and vision plans for the employee and qualified family members
Paid sick leave, vacation, personal leave and 10 paid holidays per year
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
LINK TO OFFICIAL STATE APPLICATION (required)
Oregon Parks and Recreation
Fort Stevens State Park
Title: Seasonal Park Ranger Assistant – Fort Stevens
Job Number: REQ-88487
Salary: $2,723 – $3,439
Location: Fort Stevens State Park
Would you enjoy working on a team where you can use your excellent customer service skills and develop hands-on experience in park maintenance and operations? Do you have landscaping or custodial experience, and wonder what it would be like to have a State Park as your work space?
If this sounds like you, come join our leadership team as a Park Ranger Assistant at Fort Stevens State Park and support one of Oregon’s greatest resources – State Parks!
This position falls under the classification Park Ranger Assistant
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do
As a Park Ranger Assistant, you will assist year-round State Park staff in the protection, maintenance, operation and repair of state park lands, natural and cultural resources, structures, facilities, equipment and systems. You will perform basic tasks in a single area of park operations (e.g.: janitorial work, landscape maintenance, interpretation or visitor services), although some positions will require performing tasks in a variety of areas.
In this role, you will need the most elementary skills in building trades, including carpentry, electrical, plumbing, painting and landscape maintenance. In addition, specialized skills in basic park maintenance and operations may be required. On a task specific basis, you may guide the work of individuals or teams composed of volunteers, seasonal, and/or temporary state park employees.
MINIMUM QUALIFICATIONS: (a) Six (6) months of experience (paid or unpaid) performing public contact or customer service duties (e.g. Teacher, Customer Service Representative, Salesperson, Receptionist, etc.) and/or maintenance experience (construction trades, landscaping, custodial, etc.);
OR
(b) Six (6) months of college in any discipline (24 quarter hours/16 semester hours).
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
Desired Attributes:
Excellent interpersonal skills and experience communicating well with others
Ability to use a computer to record and verify information
Skill in providing customers with information about facility rules and asking for customers to comply with facility rules
Skill in making change and preparing simple cash reconciliation reports
Skill in the safe use of tools, material and equipment associated with landscape and building maintenance
Skill in custodial duties including cleaning public restroom facilities
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals. And, you’ll receive a fantastic benefits packaging including:
Comprehensive medical, dental and vision plans for the employee and qualified family members
Paid sick leave, vacation, personal leave and 10 paid holidays per year
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
LINK TO OFFICIAL STATE APPLICATION (required)
Feb 15, 2022
Seasonal
Title: Seasonal Park Ranger Assistant – Fort Stevens
Job Number: REQ-88487
Salary: $2,723 – $3,439
Location: Fort Stevens State Park
Would you enjoy working on a team where you can use your excellent customer service skills and develop hands-on experience in park maintenance and operations? Do you have landscaping or custodial experience, and wonder what it would be like to have a State Park as your work space?
If this sounds like you, come join our leadership team as a Park Ranger Assistant at Fort Stevens State Park and support one of Oregon’s greatest resources – State Parks!
This position falls under the classification Park Ranger Assistant
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do
As a Park Ranger Assistant, you will assist year-round State Park staff in the protection, maintenance, operation and repair of state park lands, natural and cultural resources, structures, facilities, equipment and systems. You will perform basic tasks in a single area of park operations (e.g.: janitorial work, landscape maintenance, interpretation or visitor services), although some positions will require performing tasks in a variety of areas.
In this role, you will need the most elementary skills in building trades, including carpentry, electrical, plumbing, painting and landscape maintenance. In addition, specialized skills in basic park maintenance and operations may be required. On a task specific basis, you may guide the work of individuals or teams composed of volunteers, seasonal, and/or temporary state park employees.
MINIMUM QUALIFICATIONS: (a) Six (6) months of experience (paid or unpaid) performing public contact or customer service duties (e.g. Teacher, Customer Service Representative, Salesperson, Receptionist, etc.) and/or maintenance experience (construction trades, landscaping, custodial, etc.);
OR
(b) Six (6) months of college in any discipline (24 quarter hours/16 semester hours).
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
Desired Attributes:
Excellent interpersonal skills and experience communicating well with others
Ability to use a computer to record and verify information
Skill in providing customers with information about facility rules and asking for customers to comply with facility rules
Skill in making change and preparing simple cash reconciliation reports
Skill in the safe use of tools, material and equipment associated with landscape and building maintenance
Skill in custodial duties including cleaning public restroom facilities
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals. And, you’ll receive a fantastic benefits packaging including:
Comprehensive medical, dental and vision plans for the employee and qualified family members
Paid sick leave, vacation, personal leave and 10 paid holidays per year
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
LINK TO OFFICIAL STATE APPLICATION (required)