Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Develop and execute broad-based recruitment strategies to identify and attract volunteers. Provide coaching, guidance and subject-matter-expertise related to recruitment activities of prospective volunteers to effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. The candidate must live in Chester, Delaware or Montgomery County. No more than 45 minutes from the Delaware Chapter. A current, valid driver's license with good driving record is required. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics, effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs. Conduct general and targeted outreach and recruiting activities through various resource pools, networks and social media to obtain volunteer applicants tracked to referral and approval. Leverage recruitment venues, in-person presentations, social media campaigns, user groups and professional associations to identify and attract to qualified candidates. Identify, cultivate, and maintain relationships with key volunteer recruitment agencies/organizations, market segments, and populations to create a robust network and strong candidate pipeline for future needs. Partner with assigned staff to strengthen existing relationships, and identify and evaluate prospective volunteer recruitment sources and partnerships. Evaluate and modify recruitment strategies based on lessons-learned. Support the development and ongoing refinement of the Volunteer Recruitment Plan to include both in-person and digital strategies. Provide coaching and guidance to volunteer recruitment teams (paid and volunteers), and foster a culture of volunteerism that supports recruitment strategies. Collaborate with marketing and communications teams to leverage existing or develop new recruitment materials. Create presentations to ensure maximum effectiveness for online and in-person targeted recruitment efforts Maintain accurate records of all potential and actual volunteer leads through the appropriate tools. Produce status reports as directed. Support volunteer programs and services to meet established goals and objectives. May assist in scheduling and coordinating volunteer orientations, placements, meetings and events. Individual contributor that is fully proficient in applying subject matter knowledge; knowledge based acquired from several years of experience in particular area. Works independently; may instruct or coach other professionals. WHAT YOU NEED TO SUCCEED (Minimum Qualifications ): Education: Bachelor's degree required Minimum of 5 years of related experience. Management Experience: N/A Ability to work on a team. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Good organizational skills and the ability to handle multiple and continuously evolving priorities effectively. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. . The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Bilingual English/Spanish Computer savvy Sales or recruiting background Management experience Building and managing volunteer teams. Team building BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Develop and execute broad-based recruitment strategies to identify and attract volunteers. Provide coaching, guidance and subject-matter-expertise related to recruitment activities of prospective volunteers to effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. The candidate must live in Chester, Delaware or Montgomery County. No more than 45 minutes from the Delaware Chapter. A current, valid driver's license with good driving record is required. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics, effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs. Conduct general and targeted outreach and recruiting activities through various resource pools, networks and social media to obtain volunteer applicants tracked to referral and approval. Leverage recruitment venues, in-person presentations, social media campaigns, user groups and professional associations to identify and attract to qualified candidates. Identify, cultivate, and maintain relationships with key volunteer recruitment agencies/organizations, market segments, and populations to create a robust network and strong candidate pipeline for future needs. Partner with assigned staff to strengthen existing relationships, and identify and evaluate prospective volunteer recruitment sources and partnerships. Evaluate and modify recruitment strategies based on lessons-learned. Support the development and ongoing refinement of the Volunteer Recruitment Plan to include both in-person and digital strategies. Provide coaching and guidance to volunteer recruitment teams (paid and volunteers), and foster a culture of volunteerism that supports recruitment strategies. Collaborate with marketing and communications teams to leverage existing or develop new recruitment materials. Create presentations to ensure maximum effectiveness for online and in-person targeted recruitment efforts Maintain accurate records of all potential and actual volunteer leads through the appropriate tools. Produce status reports as directed. Support volunteer programs and services to meet established goals and objectives. May assist in scheduling and coordinating volunteer orientations, placements, meetings and events. Individual contributor that is fully proficient in applying subject matter knowledge; knowledge based acquired from several years of experience in particular area. Works independently; may instruct or coach other professionals. WHAT YOU NEED TO SUCCEED (Minimum Qualifications ): Education: Bachelor's degree required Minimum of 5 years of related experience. Management Experience: N/A Ability to work on a team. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Good organizational skills and the ability to handle multiple and continuously evolving priorities effectively. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. . The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Bilingual English/Spanish Computer savvy Sales or recruiting background Management experience Building and managing volunteer teams. Team building BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Customer Service Representative (Williamsburg Area Transit Authority)
$15.76 / hour + Part-Time County Benefits . Part Time Positions Available (20 hours per week).
The Williamsburg Area Transit Authority seeks an individual to perform responsible administrative and customer service-related work in support of the Williamsburg Area Transit Authority (WATA) transit operations.
Responsibilities:
Provides strong customer service to the public and internal customers, in-person and over the telephone; provides information, responds to questions, comments, paratransit scheduling requests and complaints regarding WATA Services via phone and in person; and directs customers as required.
Opens and/or closes the WATA Customer Service Center and Store; maintains the cleanliness of the facility including but not limited to emptying trash cans and cleaning the main and break area.
Utilizes and monitors radio and dispatch messages for service.
Responsible for the sale of bus tickets and issues passes in accordance with established procedures; accepts fees and maintains appropriate records.
Reconciles daily fare collection and maintains related paperwork and system files.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some work experience which shall have involved assisting the public, handling money, customer service and/or sales.
Must possess reliable transportation to work site(s).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services; knowledge of concepts related to public and independent transit travel; including those with physical and mental issues; knowledge of fixed route public transportation services.
Skill in use of computer software including Microsoft Office Suite.
Ability to communicate with the public and coworkers in an effective professional, and courteous manner at all times; explain fares, the transit system and policies in an effective manner; operate a cash register, credit card machines, general office equipment, computers, fare equipment and other systems as required to accomplish the work assigned; handle money and maintain related fiscal records; independently apply and carry out policies and procedures within assigned area of responsibility; make mathematical computations with accuracy; follow verbal and written instructions; make independent decision in accordance with established policies and procedures.
Click here for full job description. Accepting applications until 11:59PM EST on 01/18/2024. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Dec 28, 2023
Part time
Customer Service Representative (Williamsburg Area Transit Authority)
$15.76 / hour + Part-Time County Benefits . Part Time Positions Available (20 hours per week).
The Williamsburg Area Transit Authority seeks an individual to perform responsible administrative and customer service-related work in support of the Williamsburg Area Transit Authority (WATA) transit operations.
Responsibilities:
Provides strong customer service to the public and internal customers, in-person and over the telephone; provides information, responds to questions, comments, paratransit scheduling requests and complaints regarding WATA Services via phone and in person; and directs customers as required.
Opens and/or closes the WATA Customer Service Center and Store; maintains the cleanliness of the facility including but not limited to emptying trash cans and cleaning the main and break area.
Utilizes and monitors radio and dispatch messages for service.
Responsible for the sale of bus tickets and issues passes in accordance with established procedures; accepts fees and maintains appropriate records.
Reconciles daily fare collection and maintains related paperwork and system files.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some work experience which shall have involved assisting the public, handling money, customer service and/or sales.
Must possess reliable transportation to work site(s).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services; knowledge of concepts related to public and independent transit travel; including those with physical and mental issues; knowledge of fixed route public transportation services.
Skill in use of computer software including Microsoft Office Suite.
Ability to communicate with the public and coworkers in an effective professional, and courteous manner at all times; explain fares, the transit system and policies in an effective manner; operate a cash register, credit card machines, general office equipment, computers, fare equipment and other systems as required to accomplish the work assigned; handle money and maintain related fiscal records; independently apply and carry out policies and procedures within assigned area of responsibility; make mathematical computations with accuracy; follow verbal and written instructions; make independent decision in accordance with established policies and procedures.
Click here for full job description. Accepting applications until 11:59PM EST on 01/18/2024. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Provide customer service for Regional Fleet Management. Assist with the management of fleet operation for the Region. Manage the Regional Fleet Programs for motor vehicle registrations, operational and organizational maintenance, vehicle emergency safety equipment, issue, use, and inventory. Accountable for ARC gasoline and minor maintenance cards, enforcement of authorized use of ARC vehicle, vehicle sales, accident, recovery and claims, and formulation and compliance of fleet budgets. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. We are seeking a Maintenance Technician II for our Douglasville, Ga Office. The work schedule is Mon-Fri 7:30am-4:30. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Responsibilities: 1. Maintain and repair organization's facilities and properties involving routine tasks and responsibilities. 2. Install and correct minor electrical, plumbing, carpentry, and structural problems. 3. Repairs appliances and equipment. 4. Paint structures and equipment as needed. 5. May move and store furniture and equipment. 6. Perform all work in accordance with established safety procedures. 7. Operate and service boilers, chillers, motors, fans, pumps and related mechanical equipment. 8. Estimate time and material costs of various projects. Requisition new supplies and equipment. 9. May drive vehicle to other locations. 10. Document installation and repairs as required by regulatory agencies. 11. May plant and tend flowerbeds. Prune shrubs and trees to enhance growth and apprearance. 12. May water lawns, shrubs and flowerbeds. 13. May spray trees, lawns, shrubs and flower beds with fertilizer and insecticides. 14. May rake and remove fallen leaves. 15. May sweep external walkways and staircases. 16. May remove snow using power removal equipment or shovel. Apply snow-melting chemical when necessary on company roads, walkways and outside staircases. 17. May keep drainage ditches and culverts free of obstructions 18. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Interact with all levels of management and staff. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: High School or equivalent required. Qualifications: High school diploma plus one to three years related experience or equivalent combination of education and experience required. Related experience includes skill and knowledge of painting, HVAC, carpentry, plumbing, masonry and electrical work is required. May require a trade license, a valid driver's license and clean DMV record. Must have basic writing and communication skills. May be required to have basic computer skills Experience: Minimum 1 years of related experience or equivalent combination of education and related experience required. Related experience includes skill and knowledge of painting, HVAC, carpentry, pluming, masonry and electrical work is required. Management Experience: N/A Skills & Abilities: May require a valid driver's license and clean DMV record. May be required to have basic computer skills. Exemplary interpersonal, verbal and written communications skills. Skills and knowledge of painting, HVAC, carpentry, plumbing, masonry and electrical work is required. May have on-call duties. Ability to work on a team. Travel: Travel requires up to 20%. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Essential Functions/Physical Requirements The duties are representative of the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Must be able to lift or move up to 75 pounds of weight; reach, bend, kneel, climb, push and pull; work in tight spaces. Ability to use a variety of hand and power tools and work with a variety of chemicals and solvents. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an Exposure Determination 2 in view of the fact that the incumbent occasionally, on an unplanned basis, is required to work under conditions where the potential exists for the incumbent to make contact with blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Provide customer service for Regional Fleet Management. Assist with the management of fleet operation for the Region. Manage the Regional Fleet Programs for motor vehicle registrations, operational and organizational maintenance, vehicle emergency safety equipment, issue, use, and inventory. Accountable for ARC gasoline and minor maintenance cards, enforcement of authorized use of ARC vehicle, vehicle sales, accident, recovery and claims, and formulation and compliance of fleet budgets. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. We are seeking a Maintenance Technician II for our Douglasville, Ga Office. The work schedule is Mon-Fri 7:30am-4:30. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Responsibilities: 1. Maintain and repair organization's facilities and properties involving routine tasks and responsibilities. 2. Install and correct minor electrical, plumbing, carpentry, and structural problems. 3. Repairs appliances and equipment. 4. Paint structures and equipment as needed. 5. May move and store furniture and equipment. 6. Perform all work in accordance with established safety procedures. 7. Operate and service boilers, chillers, motors, fans, pumps and related mechanical equipment. 8. Estimate time and material costs of various projects. Requisition new supplies and equipment. 9. May drive vehicle to other locations. 10. Document installation and repairs as required by regulatory agencies. 11. May plant and tend flowerbeds. Prune shrubs and trees to enhance growth and apprearance. 12. May water lawns, shrubs and flowerbeds. 13. May spray trees, lawns, shrubs and flower beds with fertilizer and insecticides. 14. May rake and remove fallen leaves. 15. May sweep external walkways and staircases. 16. May remove snow using power removal equipment or shovel. Apply snow-melting chemical when necessary on company roads, walkways and outside staircases. 17. May keep drainage ditches and culverts free of obstructions 18. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Interact with all levels of management and staff. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: High School or equivalent required. Qualifications: High school diploma plus one to three years related experience or equivalent combination of education and experience required. Related experience includes skill and knowledge of painting, HVAC, carpentry, plumbing, masonry and electrical work is required. May require a trade license, a valid driver's license and clean DMV record. Must have basic writing and communication skills. May be required to have basic computer skills Experience: Minimum 1 years of related experience or equivalent combination of education and related experience required. Related experience includes skill and knowledge of painting, HVAC, carpentry, pluming, masonry and electrical work is required. Management Experience: N/A Skills & Abilities: May require a valid driver's license and clean DMV record. May be required to have basic computer skills. Exemplary interpersonal, verbal and written communications skills. Skills and knowledge of painting, HVAC, carpentry, plumbing, masonry and electrical work is required. May have on-call duties. Ability to work on a team. Travel: Travel requires up to 20%. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Essential Functions/Physical Requirements The duties are representative of the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Must be able to lift or move up to 75 pounds of weight; reach, bend, kneel, climb, push and pull; work in tight spaces. Ability to use a variety of hand and power tools and work with a variety of chemicals and solvents. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an Exposure Determination 2 in view of the fact that the incumbent occasionally, on an unplanned basis, is required to work under conditions where the potential exists for the incumbent to make contact with blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Sykes and Sitel are now Foundever™
At Foundever, we believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. We have more than 20 years of experience hiring for our customer support roles. Our modernized application technology benefits our customers and you!
¿Te gusta ayudar a los demás? ¿ Eres fluido en inglés y español? Become a Bilingual Financial Customer Service Representatives by joining an elite team that supports industry-leading financial services clients. Start your career with the pioneers of bringing passionate, innovative customer service professionals to represent the world’s top brands. In this position, you will:
Problem-solve and connect with customers by phone via inbound calls; no sales
Speak Fluent English and Spanish
Strive to meet and exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat and/or email communications
Navigate through multiple digital systems
Read client legal disclosures verbatim
Work with Us and You’ll Enjoy:
Pay: Starting at $18.00/hr
100% Paid Professional Training at $15 per hour
Health Benefits
Medical
Dental
Vision
Employee Assistance Program (EAP)
401K retirement plan with company match
Employee discounts
Referral bonuses
Everbetter wellness program
Internal Mobility (84% of our managers are promoted within)
You are perfect for this role if you have
A high school diploma or GED equivalent
An ability to connect with customers, and offer helpful solutions, with empathy
Excellent listening, verbal and written communication skills
Basic PC navigation skills, including search engine experience, browser navigation, typing in URL’s, completing online forms, etc.
An ability to work evening and weekend shifts
You work well with a team or independently
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Get to know us at www.foundever.com and connect with us on Facebook , LinkedIn and Twitter .
Location Requirements:
Location Requirements: Must reside within driving distance of our Deland, FL location. You will be working onsite at 1398 S Woodland Blvd, DeLand, FL 32720.
Meet the recruiters and tell us your career goals! We’ll match you with the work that fits you. Please don't miss the great opportunity for our on-site interviews available Monday-Friday!
At this time, Foundever does not offer employment to individuals located in the following states: Alaska, California, Connecticut, Delaware, Hawaii, Illinois, Maine, Maryland, Massachusetts, Montana, New Hampshire, New York, Oregon, Rhode Island, Vermont, Washington, DC, Puerto Rico, US Virgin Islands.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Feb 02, 2023
Full time
Sykes and Sitel are now Foundever™
At Foundever, we believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. We have more than 20 years of experience hiring for our customer support roles. Our modernized application technology benefits our customers and you!
¿Te gusta ayudar a los demás? ¿ Eres fluido en inglés y español? Become a Bilingual Financial Customer Service Representatives by joining an elite team that supports industry-leading financial services clients. Start your career with the pioneers of bringing passionate, innovative customer service professionals to represent the world’s top brands. In this position, you will:
Problem-solve and connect with customers by phone via inbound calls; no sales
Speak Fluent English and Spanish
Strive to meet and exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat and/or email communications
Navigate through multiple digital systems
Read client legal disclosures verbatim
Work with Us and You’ll Enjoy:
Pay: Starting at $18.00/hr
100% Paid Professional Training at $15 per hour
Health Benefits
Medical
Dental
Vision
Employee Assistance Program (EAP)
401K retirement plan with company match
Employee discounts
Referral bonuses
Everbetter wellness program
Internal Mobility (84% of our managers are promoted within)
You are perfect for this role if you have
A high school diploma or GED equivalent
An ability to connect with customers, and offer helpful solutions, with empathy
Excellent listening, verbal and written communication skills
Basic PC navigation skills, including search engine experience, browser navigation, typing in URL’s, completing online forms, etc.
An ability to work evening and weekend shifts
You work well with a team or independently
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Get to know us at www.foundever.com and connect with us on Facebook , LinkedIn and Twitter .
Location Requirements:
Location Requirements: Must reside within driving distance of our Deland, FL location. You will be working onsite at 1398 S Woodland Blvd, DeLand, FL 32720.
Meet the recruiters and tell us your career goals! We’ll match you with the work that fits you. Please don't miss the great opportunity for our on-site interviews available Monday-Friday!
At this time, Foundever does not offer employment to individuals located in the following states: Alaska, California, Connecticut, Delaware, Hawaii, Illinois, Maine, Maryland, Massachusetts, Montana, New Hampshire, New York, Oregon, Rhode Island, Vermont, Washington, DC, Puerto Rico, US Virgin Islands.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
REQ-93569
Application Deadline : 2/5/2023
Salary Range: $2,823 - $3,737 Monthly
Work Location: On-Site. Portland, OR
The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Vital Statistics has a career opportunity for a Customer Service Representative (Public Service Representative 2) to provide in-office customer service in the Certification Unit which is responsible for processing and issuing certified copies of vital records. This position is located at the Oregon Health Public Health Division, 800 NE Oregon St, Portland, OR 97232.
This is a full-time, limited duration, classified position which is represented by a union. In limited duration positions, you are eligible for benefits (see below). The duration of this position is expected to last 12 months.
What will you do?
As a Customer Service Representative for the Certification Unit, you will provide in-person and telephone customer support to customers regarding procedures for ordering vital records, eligibility for ordering records, and other miscellaneous information related to vital records and the Public Health Division. You will also refer telephone calls to other departments within the CHS and to the county, state, and federal offices.
Responsibilities include:
Receiving multiple telephone calls from the public per day.
Answering a wide variety of customer questions.
Troubleshooting skills to assist callers who have questions about their orders.
Assisting walk-in customers by explaining the ordering process and using the computer kiosks.
Locating and verifying confidential personal information.
Screening orders for accuracy.
Providing backup to other areas as needed.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
Benefits:
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and Retirement plans
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs, and
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
What we are looking for:
Minimum Requirements: One year of public contact experience (such as in public service representative, salesperson, or receptionist positions) which included answering questions and providing information.
Requested Skills
Bilingual (English/Spanish) is preferred but not required.
Experience in performing office clerical work that involves communicating with a variety of people on the telephone and in-person to exchange or provide information.
Experience working with a high volume of tasks and efficiently completing assignments that require accuracy and attention to detail.
Experience serving customers and callers in a diplomatic, friendly, and professional manner.
Experience representing an agency, organization, or company, to the public.
Experience reviewing and approving applications or documents for completeness.
Ability to help customers solve ordering problems, while also following policies and procedures
Experience handling confidential information.
Experience reviewing and approving applications or documents for completeness.
Ability to provide diplomatic, friendly, and professional customer service.
Minimum typing speed of 65 wpm with a high degree of accuracy. https://official-typing-test.com
Team player with the ability to build and maintain positive working relationships.
Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.
Working Conditions:
The work of this position is performed on-site at the Oregon Health Authority Public Health Division, 800 NE Oregon St, Portland, OR 97232.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
Jan 31, 2023
Full time
REQ-93569
Application Deadline : 2/5/2023
Salary Range: $2,823 - $3,737 Monthly
Work Location: On-Site. Portland, OR
The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Vital Statistics has a career opportunity for a Customer Service Representative (Public Service Representative 2) to provide in-office customer service in the Certification Unit which is responsible for processing and issuing certified copies of vital records. This position is located at the Oregon Health Public Health Division, 800 NE Oregon St, Portland, OR 97232.
This is a full-time, limited duration, classified position which is represented by a union. In limited duration positions, you are eligible for benefits (see below). The duration of this position is expected to last 12 months.
What will you do?
As a Customer Service Representative for the Certification Unit, you will provide in-person and telephone customer support to customers regarding procedures for ordering vital records, eligibility for ordering records, and other miscellaneous information related to vital records and the Public Health Division. You will also refer telephone calls to other departments within the CHS and to the county, state, and federal offices.
Responsibilities include:
Receiving multiple telephone calls from the public per day.
Answering a wide variety of customer questions.
Troubleshooting skills to assist callers who have questions about their orders.
Assisting walk-in customers by explaining the ordering process and using the computer kiosks.
Locating and verifying confidential personal information.
Screening orders for accuracy.
Providing backup to other areas as needed.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
Benefits:
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and Retirement plans
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs, and
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
What we are looking for:
Minimum Requirements: One year of public contact experience (such as in public service representative, salesperson, or receptionist positions) which included answering questions and providing information.
Requested Skills
Bilingual (English/Spanish) is preferred but not required.
Experience in performing office clerical work that involves communicating with a variety of people on the telephone and in-person to exchange or provide information.
Experience working with a high volume of tasks and efficiently completing assignments that require accuracy and attention to detail.
Experience serving customers and callers in a diplomatic, friendly, and professional manner.
Experience representing an agency, organization, or company, to the public.
Experience reviewing and approving applications or documents for completeness.
Ability to help customers solve ordering problems, while also following policies and procedures
Experience handling confidential information.
Experience reviewing and approving applications or documents for completeness.
Ability to provide diplomatic, friendly, and professional customer service.
Minimum typing speed of 65 wpm with a high degree of accuracy. https://official-typing-test.com
Team player with the ability to build and maintain positive working relationships.
Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.
Working Conditions:
The work of this position is performed on-site at the Oregon Health Authority Public Health Division, 800 NE Oregon St, Portland, OR 97232.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism, and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial, and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
Waste Management has an exciting career opportunity for an Area Director of Finance / Business Partner II within the New England market area. The market area is comprised of MA, Upstate NY, RI, NH & ME. This is a high-level financial position with visibility to corporate. The positions reports directly to the VP Business Partner of Operations with a dotted line the Area Vice President of New England. This is a hybrid role, but can have an office in Foxborough, MA. Travel will vary, but can be up to 50% within the market area
I. Job Summary
The Area Director of Finance and Business Partner is the leader of the finance organization for the Area and the business partner to the Area Vice President and his/her leadership team. This role is a key member of the Area’s leadership team, providing financial reporting, forecasting, budgeting, profitability analysis, M&A valuation, and integration planning, capital investment support, market planning and accounting, for the Area. The role also partners with sales, pricing, public sector, and operations team members in influencing short-term and long-term Area strategy and making key people decisions. The New England Area at WM generates about $900 million in annual revenue and is an integrated business providing collection, disposal, recycling, and other services across the region.
Working with the Area Vice President and the area leadership team, this role assists in creating and directing the Area’s business strategy and ensures that resources are allocated effectively to execute upon the strategy. The Area Director of Finance has a deep understanding of WM’s strategic priorities, its tools, resources, and operating practices and uses these skills along with sound financial and business acumen to ensure that the Area’s strategy is well aligned with broader organization priorities.
The Area Director of Finance also provides functional leadership for all Area finance and accounting employees. Leadership, professional development, coaching and building high-functioning teams are key elements of the role. Given that WM is a decentralized organization, the Area Director of Finance must drive the priorities of both the Area and of the WM Finance organization. In its capacity as a leader of the WM Finance function, the Area Director of Finance is actively engaged in supporting and advancing the strategic priorities of the Finance team. This requires strategic engagement with corporate finance functions including: Corporate FP&A, Treasury, Accounting, Investor Relations, Tax, Internal Audit & Controls, Finance Technology & Process Automation, Shared Services and Supply Chain.
II. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
• Continuously build an intimate knowledge of the business – its customers, profit drivers, operational capabilities (including organic growth drivers, innovation opportunities, supply chain dynamics, etc.) – and how competitive and market dynamics drive strategy and operating results.
• Actively partner with the AVP and the Area Leadership team in setting and executing their strategies and operating plans by providing timely financial information and business performance evaluation as well as insightful and focused analysis. Sees around corners, anticipates trends and finds new opportunities for differentiated performance.
• With the AVP and their team, actively engage in the overall strategy development, including actionable business strategies with clear accountability, financial strategy and overall portfolio management enabled by corporate business development.
• Build and communicate logical annual operating and long-range plans consistent with near-term requirements and long-term strategic requirements. Assure forecast accuracy and accountable action plans to deliver planned results and to mitigate risk.
• Develop and execute a compelling and logical strategy for the Area and the Finance function that is aligned with WM’s broader Finance function’s priorities as well as enterprise strategy. Ensures achievement of business plans/financials.
• Establish a strong “tone at the top” related to WM’s commitments and values. Ensure that a strong framework for financial controls and business ethics is reinforced when carrying out all responsibilities.
• Provide energizing functional leadership with a focus on attracting, retaining, and developing top talent. Build and lead a value-add and focused finance team that is integrally involved with the day-to-day plans and operations of the business. Select and develop diverse, world-class talent for the Area.
• Continuously improve the function, looking for process standardization and automation opportunities, culling unnecessary work to free team members’ time for higher-value work and encouraging the delivery of business insights over report creation.
• Inspire teamwork across the Area, including the finance function and other business groups to maximize the WM opportunity and talent development. Ensure that the team has the required technical skills and abilities to produce accurate, complete, and timely financial statements.
• Be an engaged and respected member of WM’s Area and Corporate Finance leadership teams. Build relationships and partner to ensure effective team operations, transparency of reporting and decision-making and continuous high quality, strategic dialogue.
Desired experience and leadership traits:
• A clear, strategic thinker capable of simplifying strategy into business objectives/actions and drives them with clear metrics and accountability.
• Has capacity to sift through complex information and communicates messages clearly and concisely.
• Energizes team through inclusiveness and connection with people … flexible in approach to motivate and retain. Builds a connection with the team through personal involvement and trust … engages people to want to perform. Can coach and communicate in simple impactful terms.
• Knows how to create and lead a financial agenda for a large organization. Strong financial/technical expertise and analytical acumen. Demonstrated leadership through different business cycles. Understands financial and operational linkages and knows how to manage and control costs.
• Ability to combine analytical reasoning, creativity and judgment. A results-oriented, prudent risk-taker that ensures economic value is paramount in decision making.
• Quick learner, comfortable with steep learning curves and able to handle simultaneous complex matters. Deals effectively with both strategic and tactical operational issues. Loves the best ideas, not his/her own ideas.
• Self-motivated, high energy, resourceful and confident (yet, humble) with positive can-do attitude. High level of commitment to the job and delivering outstanding work.
• Challenges the status quo and drives positive change using a data driven and fact-based approach to decision making.
• Puts the need of the WM enterprise and business ahead of him/herself. Operates in a transparent manner with no hidden agenda. Owns misses and learns from failures and adversity.
III. Supervisory Responsibilities
• Direct supervision of 6 full-time managers, including:
• Indirect supervision of 19+ full-time employees.
IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
• Minimum of 15 years of applicable financial management experience in progressively responsible assignments preferably in public companies
• Experience reporting to a senior line executive responsible for the profit and loss of a business unit preferred.
• Has interacted with senior management teams, preparing management-level presentations and actively participating in the presentation of results and strategic priorities and financial plans.
• Experience negotiating with external parties including customers and suppliers, as well as with business partners and internal executive stakeholders.
• Undergraduate degree required, an advanced degree (e.g. MBA, CPA) and/or Fortune 500 finance training program is desirable.
B. Certificates, Licenses, Registrations or Other Requirements
Preferred: Certified Public Accountant, or equivalent
C. Other Knowledge, Skills or Abilities Required
Microsoft Office Suite and GAAP requirements
V. Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
• Required to exert physical effort in handling objects less than 30 pounds rarely;
• Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
• Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
• Normal setting for this job is: hybrid, office setting, but travel will be required throughout the Area.
Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click "Apply.”
Oct 11, 2021
Full time
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism, and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial, and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
Waste Management has an exciting career opportunity for an Area Director of Finance / Business Partner II within the New England market area. The market area is comprised of MA, Upstate NY, RI, NH & ME. This is a high-level financial position with visibility to corporate. The positions reports directly to the VP Business Partner of Operations with a dotted line the Area Vice President of New England. This is a hybrid role, but can have an office in Foxborough, MA. Travel will vary, but can be up to 50% within the market area
I. Job Summary
The Area Director of Finance and Business Partner is the leader of the finance organization for the Area and the business partner to the Area Vice President and his/her leadership team. This role is a key member of the Area’s leadership team, providing financial reporting, forecasting, budgeting, profitability analysis, M&A valuation, and integration planning, capital investment support, market planning and accounting, for the Area. The role also partners with sales, pricing, public sector, and operations team members in influencing short-term and long-term Area strategy and making key people decisions. The New England Area at WM generates about $900 million in annual revenue and is an integrated business providing collection, disposal, recycling, and other services across the region.
Working with the Area Vice President and the area leadership team, this role assists in creating and directing the Area’s business strategy and ensures that resources are allocated effectively to execute upon the strategy. The Area Director of Finance has a deep understanding of WM’s strategic priorities, its tools, resources, and operating practices and uses these skills along with sound financial and business acumen to ensure that the Area’s strategy is well aligned with broader organization priorities.
The Area Director of Finance also provides functional leadership for all Area finance and accounting employees. Leadership, professional development, coaching and building high-functioning teams are key elements of the role. Given that WM is a decentralized organization, the Area Director of Finance must drive the priorities of both the Area and of the WM Finance organization. In its capacity as a leader of the WM Finance function, the Area Director of Finance is actively engaged in supporting and advancing the strategic priorities of the Finance team. This requires strategic engagement with corporate finance functions including: Corporate FP&A, Treasury, Accounting, Investor Relations, Tax, Internal Audit & Controls, Finance Technology & Process Automation, Shared Services and Supply Chain.
II. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
• Continuously build an intimate knowledge of the business – its customers, profit drivers, operational capabilities (including organic growth drivers, innovation opportunities, supply chain dynamics, etc.) – and how competitive and market dynamics drive strategy and operating results.
• Actively partner with the AVP and the Area Leadership team in setting and executing their strategies and operating plans by providing timely financial information and business performance evaluation as well as insightful and focused analysis. Sees around corners, anticipates trends and finds new opportunities for differentiated performance.
• With the AVP and their team, actively engage in the overall strategy development, including actionable business strategies with clear accountability, financial strategy and overall portfolio management enabled by corporate business development.
• Build and communicate logical annual operating and long-range plans consistent with near-term requirements and long-term strategic requirements. Assure forecast accuracy and accountable action plans to deliver planned results and to mitigate risk.
• Develop and execute a compelling and logical strategy for the Area and the Finance function that is aligned with WM’s broader Finance function’s priorities as well as enterprise strategy. Ensures achievement of business plans/financials.
• Establish a strong “tone at the top” related to WM’s commitments and values. Ensure that a strong framework for financial controls and business ethics is reinforced when carrying out all responsibilities.
• Provide energizing functional leadership with a focus on attracting, retaining, and developing top talent. Build and lead a value-add and focused finance team that is integrally involved with the day-to-day plans and operations of the business. Select and develop diverse, world-class talent for the Area.
• Continuously improve the function, looking for process standardization and automation opportunities, culling unnecessary work to free team members’ time for higher-value work and encouraging the delivery of business insights over report creation.
• Inspire teamwork across the Area, including the finance function and other business groups to maximize the WM opportunity and talent development. Ensure that the team has the required technical skills and abilities to produce accurate, complete, and timely financial statements.
• Be an engaged and respected member of WM’s Area and Corporate Finance leadership teams. Build relationships and partner to ensure effective team operations, transparency of reporting and decision-making and continuous high quality, strategic dialogue.
Desired experience and leadership traits:
• A clear, strategic thinker capable of simplifying strategy into business objectives/actions and drives them with clear metrics and accountability.
• Has capacity to sift through complex information and communicates messages clearly and concisely.
• Energizes team through inclusiveness and connection with people … flexible in approach to motivate and retain. Builds a connection with the team through personal involvement and trust … engages people to want to perform. Can coach and communicate in simple impactful terms.
• Knows how to create and lead a financial agenda for a large organization. Strong financial/technical expertise and analytical acumen. Demonstrated leadership through different business cycles. Understands financial and operational linkages and knows how to manage and control costs.
• Ability to combine analytical reasoning, creativity and judgment. A results-oriented, prudent risk-taker that ensures economic value is paramount in decision making.
• Quick learner, comfortable with steep learning curves and able to handle simultaneous complex matters. Deals effectively with both strategic and tactical operational issues. Loves the best ideas, not his/her own ideas.
• Self-motivated, high energy, resourceful and confident (yet, humble) with positive can-do attitude. High level of commitment to the job and delivering outstanding work.
• Challenges the status quo and drives positive change using a data driven and fact-based approach to decision making.
• Puts the need of the WM enterprise and business ahead of him/herself. Operates in a transparent manner with no hidden agenda. Owns misses and learns from failures and adversity.
III. Supervisory Responsibilities
• Direct supervision of 6 full-time managers, including:
• Indirect supervision of 19+ full-time employees.
IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
• Minimum of 15 years of applicable financial management experience in progressively responsible assignments preferably in public companies
• Experience reporting to a senior line executive responsible for the profit and loss of a business unit preferred.
• Has interacted with senior management teams, preparing management-level presentations and actively participating in the presentation of results and strategic priorities and financial plans.
• Experience negotiating with external parties including customers and suppliers, as well as with business partners and internal executive stakeholders.
• Undergraduate degree required, an advanced degree (e.g. MBA, CPA) and/or Fortune 500 finance training program is desirable.
B. Certificates, Licenses, Registrations or Other Requirements
Preferred: Certified Public Accountant, or equivalent
C. Other Knowledge, Skills or Abilities Required
Microsoft Office Suite and GAAP requirements
V. Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
• Required to exert physical effort in handling objects less than 30 pounds rarely;
• Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
• Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
• Normal setting for this job is: hybrid, office setting, but travel will be required throughout the Area.
Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click "Apply.”