Are you looking for a meaningful career that has a positive impact on the community? If you answered YES, come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire one (1) Police Records Supervisor in the Police Services Division of the Sparks Police Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer This position will close on Thursday, May 9, 2024 at 4:00 PM pacific time, OR when the first 25 qualified applications have been received by Human Resources, WHICHEVER COMES FIRST . Civil Service Testing : Candidates who meet the minimum qualifications will be invited to participate in an Oral Board exam tentatively scheduled the week of May 20, 2024. Candidates will be notified via email of the exact examination date, time and location. DESCRIPTION Under limited supervision communicate and coordinate with command staff, perform difficult, complex or specialized police records office support work, and plan, organize, coordinate, and supervise police records office support staff. DISTINGUISHING CHARACTERISTICS This is the supervisory level in the police records office support series.
Qualifications
Applicants must possess the following minimum qualifications to continue in the recruitment process: Education and Experience: Associate’s degree in business administration, public administration, criminal justice or a related field and three (3) years of experience in the areas of fingerprinting, criminal history checks, processing records and records management, and/or evidence collection and issuing citations with a law enforcement agency. or High School Diploma or equivalent and five (5) years of experience providing support in the areas of fingerprinting, criminal history checks, records and records management, and/or evidence collection and issuing citations with a law enforcement agency. Licenses and Certificates: Must obtain within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification. Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain within six (6) months of hire and maintain throughout employment, a valid Nevada Notary certification.
Examples of Essential Duties
Plan, schedule, assign, coordinate, review, train, evaluate and supervise the work of police records staff. Mentor, coach, train and develop staff in work policy and procedures. Assist in developing goals, objectives, standards, procedures for the records division and in compiling the division budget. Schedule, and maintain appropriate staffing levels, and arrange overtime when necessary. Schedule and conduct regular team and individual meetings with records personnel to ensure effective communication with the department and to facilitate the evaluation of individual and division performance. Conduct employee performance evaluations, investigations, make disciplinary action recommendations, resolve problems and complaints within established guidelines, and provide corrective counseling. Organize, research, and maintain various departmental files. Implement records retention procedures, and research and complete Subpoenas Duces Tecum. Process reports, forms, and records including but not limited to payroll records, timecards, purchase requisitions and orders, court order sealing of records, and intensive public records requests. Perform difficult or specialized police records office work and prepare a variety of legal documents and statistical reports for internal use. Type, compile, enter, and retrieve correspondence, reports, forms, data, and specialized documents such as but not limited to drafts, notes, dictated tapes or brief instructions. Review police case reports for accuracy and coordinate fixing police errors with patrol supervision. Testify in court as a criminal records and procedures, subject matter expert, as required. Perform a variety of administrative duties such as but not limited to inventory, ordering, stocking supplies, arranging for the repair of equipment, preparing and shipping department parcels, transmitting information, and keeping reference materials up to date. Receive referrals of visitors and telephone calls and direct the customer to the proper person or personally handle the situation or problem presented. Audit and validate crime data for National Incident-Based Reporting System (NIBRS) submittal to the State of Nevada. Complete ATAC functions, such as entering warrants, completing validations, and conducting offline searches. Participate in the recruiting and hiring process for assigned areas. Serve as the department’s Volunteer Program Coordinator which includes the responsibility to interview, hire and oversee volunteers, their training, job duties and department activities. Perform related duties and responsibilities as required and other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of federal, state, and local laws and regulations related to the work
Knowledge of techniques for training staff in work procedures
Knowledge of basic supervisory principles and practices
Knowledge of policies and procedures related to police records and the criminal justice system
Knowledge of principles of shift coverage and twenty?four (24) hour staffing
Knowledge of office management practices and procedures including but not limited to filing and basic records management and retention procedures
Knowledge of police case reporting
Knowledge of business math
Knowledge of and ability to use and apply basic law enforcement terminology
Knowledge of and ability to correctly use the English language in spelling, grammar, and punctuation
Knowledge of and ability to follow confidentiality rules and procedures and maintain confidentiality with highly sensitive matters
Ability to read and interpret rules, policies, and procedures
Ability to solve problems and find solutions
Ability to compose routine correspondence from brief instructions
Ability to use computer software and applications related to the work including but not limited to, Microsoft Office
Ability to use initiative and sound independent judgment within procedural guidelines
Ability to establish and maintain effective working relationships with those contacted during work
Ability to have direct and tough conversations as needed
Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under all circumstances, and to interact effectively with people in a positive manner that engenders confidence and trust
Ability to train others in work procedures
Physical Demands: Must be able walk, stand or sit for prolonged periods of time and involves frequent bending, twisting, and reaching below shoulder level. Requires repetitive use of both hands, including gripping, grasping, fine manipulation and the ability to lift and carry up to 20lbs. Aside from working in a general office environment, in which the majority of the work is sedentary in nature with major exposure to a computer and/or many computer screens, the person in this position will be expected to be effective in the face of workplace stressors such as, but not limited to, exposure to information that may be sensitive and graphic and may be emotionally difficult to process, customer service complaints, maintaining the security of information, people and property, competing priorities of reasonable or high significance to the successful function of the department, etc. SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Police Services Manager
Supervision exercised: Supervise the work of support staff
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information
Recruitment Communication : Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 25, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community? If you answered YES, come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire one (1) Police Records Supervisor in the Police Services Division of the Sparks Police Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer This position will close on Thursday, May 9, 2024 at 4:00 PM pacific time, OR when the first 25 qualified applications have been received by Human Resources, WHICHEVER COMES FIRST . Civil Service Testing : Candidates who meet the minimum qualifications will be invited to participate in an Oral Board exam tentatively scheduled the week of May 20, 2024. Candidates will be notified via email of the exact examination date, time and location. DESCRIPTION Under limited supervision communicate and coordinate with command staff, perform difficult, complex or specialized police records office support work, and plan, organize, coordinate, and supervise police records office support staff. DISTINGUISHING CHARACTERISTICS This is the supervisory level in the police records office support series.
Qualifications
Applicants must possess the following minimum qualifications to continue in the recruitment process: Education and Experience: Associate’s degree in business administration, public administration, criminal justice or a related field and three (3) years of experience in the areas of fingerprinting, criminal history checks, processing records and records management, and/or evidence collection and issuing citations with a law enforcement agency. or High School Diploma or equivalent and five (5) years of experience providing support in the areas of fingerprinting, criminal history checks, records and records management, and/or evidence collection and issuing citations with a law enforcement agency. Licenses and Certificates: Must obtain within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification. Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain within six (6) months of hire and maintain throughout employment, a valid Nevada Notary certification.
Examples of Essential Duties
Plan, schedule, assign, coordinate, review, train, evaluate and supervise the work of police records staff. Mentor, coach, train and develop staff in work policy and procedures. Assist in developing goals, objectives, standards, procedures for the records division and in compiling the division budget. Schedule, and maintain appropriate staffing levels, and arrange overtime when necessary. Schedule and conduct regular team and individual meetings with records personnel to ensure effective communication with the department and to facilitate the evaluation of individual and division performance. Conduct employee performance evaluations, investigations, make disciplinary action recommendations, resolve problems and complaints within established guidelines, and provide corrective counseling. Organize, research, and maintain various departmental files. Implement records retention procedures, and research and complete Subpoenas Duces Tecum. Process reports, forms, and records including but not limited to payroll records, timecards, purchase requisitions and orders, court order sealing of records, and intensive public records requests. Perform difficult or specialized police records office work and prepare a variety of legal documents and statistical reports for internal use. Type, compile, enter, and retrieve correspondence, reports, forms, data, and specialized documents such as but not limited to drafts, notes, dictated tapes or brief instructions. Review police case reports for accuracy and coordinate fixing police errors with patrol supervision. Testify in court as a criminal records and procedures, subject matter expert, as required. Perform a variety of administrative duties such as but not limited to inventory, ordering, stocking supplies, arranging for the repair of equipment, preparing and shipping department parcels, transmitting information, and keeping reference materials up to date. Receive referrals of visitors and telephone calls and direct the customer to the proper person or personally handle the situation or problem presented. Audit and validate crime data for National Incident-Based Reporting System (NIBRS) submittal to the State of Nevada. Complete ATAC functions, such as entering warrants, completing validations, and conducting offline searches. Participate in the recruiting and hiring process for assigned areas. Serve as the department’s Volunteer Program Coordinator which includes the responsibility to interview, hire and oversee volunteers, their training, job duties and department activities. Perform related duties and responsibilities as required and other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of federal, state, and local laws and regulations related to the work
Knowledge of techniques for training staff in work procedures
Knowledge of basic supervisory principles and practices
Knowledge of policies and procedures related to police records and the criminal justice system
Knowledge of principles of shift coverage and twenty?four (24) hour staffing
Knowledge of office management practices and procedures including but not limited to filing and basic records management and retention procedures
Knowledge of police case reporting
Knowledge of business math
Knowledge of and ability to use and apply basic law enforcement terminology
Knowledge of and ability to correctly use the English language in spelling, grammar, and punctuation
Knowledge of and ability to follow confidentiality rules and procedures and maintain confidentiality with highly sensitive matters
Ability to read and interpret rules, policies, and procedures
Ability to solve problems and find solutions
Ability to compose routine correspondence from brief instructions
Ability to use computer software and applications related to the work including but not limited to, Microsoft Office
Ability to use initiative and sound independent judgment within procedural guidelines
Ability to establish and maintain effective working relationships with those contacted during work
Ability to have direct and tough conversations as needed
Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under all circumstances, and to interact effectively with people in a positive manner that engenders confidence and trust
Ability to train others in work procedures
Physical Demands: Must be able walk, stand or sit for prolonged periods of time and involves frequent bending, twisting, and reaching below shoulder level. Requires repetitive use of both hands, including gripping, grasping, fine manipulation and the ability to lift and carry up to 20lbs. Aside from working in a general office environment, in which the majority of the work is sedentary in nature with major exposure to a computer and/or many computer screens, the person in this position will be expected to be effective in the face of workplace stressors such as, but not limited to, exposure to information that may be sensitive and graphic and may be emotionally difficult to process, customer service complaints, maintaining the security of information, people and property, competing priorities of reasonable or high significance to the successful function of the department, etc. SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Police Services Manager
Supervision exercised: Supervise the work of support staff
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information
Recruitment Communication : Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Department Information
This mission of the Colorado Energy Office (CEO) is to reduce greenhouse gas emissions and consumer energy costs by advancing clean energy, energy efficiency and zero emission vehicles to benefit all Coloradans. The Colorado Energy Office is a great place to work, with collaborative and talented employees who are passionate about our mission and a flexible hybrid (work from home/work from office) atmosphere. Employees report high satisfaction with their work, their colleagues and manager, and CEO leadership. Join us!
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.
Description of Job
Starting Salary Range: $80,000.18 - $90,000.04
The Colorado Energy Office leads and coordinates climate action for the State of Colorado. Since 2020, the Energy Office has seen significant growth in the number, size, and breadth of programs it operates to support the reduction of greenhouse gas emissions to benefit all Coloradans. This growth has been the result of nation-leading legislation in Colorado to create new policies and programs, as well as significant and historic investments at the Federal level through the Inflation Reduction Act (IRA) and Infrastructure Investment and Jobs Act (IIJA).
This position is a key ally for the leadership of the Energy Office and the teams working across the office on innovative programs to reduce emissions and serve the people of Colorado. The Operations team is a crucial resource for the program teams as they apply for, administer, and report on both federal and state funding and grants. The Operations team is seeking a detail-oriented team player who can support program managers and Directors throughout the Energy Office in their work, particularly with new federal grants from the IRA and IIJA.
The ideal candidate will enjoy spending time in a big spreadsheet, like budgets to reconcile down to the last penny, and look forward to being the trusted budget advisor for the talented and passionate team at the Energy Office. This role will work daily with staff running programs ranging from transportation electrification, to weatherization for low income Coloradans to carbon management and geothermal. Our office is in downtown Denver, but we offer a flexible workplace with work from home/work from office options, and the possibility of a permanently remote position anywhere in Colorado.
Support CEO’s program teams in managing Federal grants- Review all federal grant opportunities, provide analysis and recommendations
Coordinate and submit federal budgets & budget modifications for federal grants
Work with Sr Budget Analyst to ensure federal budget or budget modifications coordinates with the officewide budget
Use PAGE federal grant reporting system to help project teams administer federal grants-
Prepare and submit annual budgets, budget changes & updates
Quarterly financial and performance reports
Annual & semi annual Davis Bacon Act and other reports as needed
Reconcile grant expenditures, revenue, and receivable each month
Work with Accounting to correct general ledger coding
Calculate and reconcile monthly federal grant cash draws
Collaborate with project staff across the Energy office to prioritize and manage competitive grant applications
Identify grant opportunities that may be relevant to CEO
Track and alert program staff when a competitive grant is due
Manage CEO Indirect federal grants budget and payments to Gov Office
Assist Gov Office in calculating Indirect cost for the Long Bill
Assist Gov Office to negotiate the Indirect Cost Rate with federal cognizant agency
Manage the budgets for all federal grants
Work with Program staff and Directors to develop and balance grant budgets
Ensure budget meets grant requirements (ie admin, payroll, etc)
Monitor and communicate grant expenditure progress
Calculate and book carryforward spending authority
Manage allowability of grant expenditures (grant requirements)
Manage certified payrolls
Maintain CEO Payroll Distribution forecast
Ensure payroll documents are updated
Prepare and submit annual, new hire, separation
Input grant documents into the state accounting system
Act as Energy Office representative to Statewide Grant Manager’s Group at the Office of the State Controller (OSC)
Work closely with OSC for reporting on grant and stimulus progress
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
At least one year experience working with federal grants.
Experience should be related to grant budget, applications, grant accounting , audit & monitoring.
A bachelor’s degree in a related field (business administration, public administration, public policy, accounting, or a related field),
or 1-2 years of related work experience in policy, budgeting, or data management and analysis.
Candidates must have demonstrated experience successfully completing quantitative and qualitative analysis projects, including synthesizing complex data and information from a wide variety of sources into easy-to-navigate datasets
Candidates must have strong written and oral communication skills, especially with an ability to express complex ideas clearly and concisely
Candidates must have excellent time management skills and ability to balance competing deadlines and priorities for both independent and team-based projects
Friendly, approachable and team oriented, ready and willing to pitch in on big federal applications and other projects with CEO’s talented program teams
Supplemental Information
To Apply:
A cover letter and resume must be submitted with the application for consideration. Your cover letter and resume must provide sufficient detail about your background and experience to allow the screening panel to properly assess your experience in the required elements, including your experience and achievements.
The State of Colorado/Office of the Governor offers a generous benefits package including:
Annual leave accrued at 13.33 hours per month (4 weeks a year)
Sick leave accrued at 6.66 hours a month (10 days a year)
12 paid holidays per year
Medical and dental plans
State paid life insurance policy of $50,000
Choice of 2 retirement plans
401K and 457 plans
State paid Short Term Disability coverage
Additional optional life and disability plans
Credit Union Membership
RTD pass
Training and professional development
To learn more about State of Colorado benefits visit: https://www.colorado.gov/dhr/benefits .
Equity, Diversity and Inclusion
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
ADAAA Accommodations
The Office of the Governor is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Staffing Coordinator (the Director of Human Resources) at gov_hr@state.co.us.
Conditions of Employment
Applicants must pass a thorough background check prior to employment.
Apr 22, 2024
Full time
Department Information
This mission of the Colorado Energy Office (CEO) is to reduce greenhouse gas emissions and consumer energy costs by advancing clean energy, energy efficiency and zero emission vehicles to benefit all Coloradans. The Colorado Energy Office is a great place to work, with collaborative and talented employees who are passionate about our mission and a flexible hybrid (work from home/work from office) atmosphere. Employees report high satisfaction with their work, their colleagues and manager, and CEO leadership. Join us!
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.
Description of Job
Starting Salary Range: $80,000.18 - $90,000.04
The Colorado Energy Office leads and coordinates climate action for the State of Colorado. Since 2020, the Energy Office has seen significant growth in the number, size, and breadth of programs it operates to support the reduction of greenhouse gas emissions to benefit all Coloradans. This growth has been the result of nation-leading legislation in Colorado to create new policies and programs, as well as significant and historic investments at the Federal level through the Inflation Reduction Act (IRA) and Infrastructure Investment and Jobs Act (IIJA).
This position is a key ally for the leadership of the Energy Office and the teams working across the office on innovative programs to reduce emissions and serve the people of Colorado. The Operations team is a crucial resource for the program teams as they apply for, administer, and report on both federal and state funding and grants. The Operations team is seeking a detail-oriented team player who can support program managers and Directors throughout the Energy Office in their work, particularly with new federal grants from the IRA and IIJA.
The ideal candidate will enjoy spending time in a big spreadsheet, like budgets to reconcile down to the last penny, and look forward to being the trusted budget advisor for the talented and passionate team at the Energy Office. This role will work daily with staff running programs ranging from transportation electrification, to weatherization for low income Coloradans to carbon management and geothermal. Our office is in downtown Denver, but we offer a flexible workplace with work from home/work from office options, and the possibility of a permanently remote position anywhere in Colorado.
Support CEO’s program teams in managing Federal grants- Review all federal grant opportunities, provide analysis and recommendations
Coordinate and submit federal budgets & budget modifications for federal grants
Work with Sr Budget Analyst to ensure federal budget or budget modifications coordinates with the officewide budget
Use PAGE federal grant reporting system to help project teams administer federal grants-
Prepare and submit annual budgets, budget changes & updates
Quarterly financial and performance reports
Annual & semi annual Davis Bacon Act and other reports as needed
Reconcile grant expenditures, revenue, and receivable each month
Work with Accounting to correct general ledger coding
Calculate and reconcile monthly federal grant cash draws
Collaborate with project staff across the Energy office to prioritize and manage competitive grant applications
Identify grant opportunities that may be relevant to CEO
Track and alert program staff when a competitive grant is due
Manage CEO Indirect federal grants budget and payments to Gov Office
Assist Gov Office in calculating Indirect cost for the Long Bill
Assist Gov Office to negotiate the Indirect Cost Rate with federal cognizant agency
Manage the budgets for all federal grants
Work with Program staff and Directors to develop and balance grant budgets
Ensure budget meets grant requirements (ie admin, payroll, etc)
Monitor and communicate grant expenditure progress
Calculate and book carryforward spending authority
Manage allowability of grant expenditures (grant requirements)
Manage certified payrolls
Maintain CEO Payroll Distribution forecast
Ensure payroll documents are updated
Prepare and submit annual, new hire, separation
Input grant documents into the state accounting system
Act as Energy Office representative to Statewide Grant Manager’s Group at the Office of the State Controller (OSC)
Work closely with OSC for reporting on grant and stimulus progress
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
At least one year experience working with federal grants.
Experience should be related to grant budget, applications, grant accounting , audit & monitoring.
A bachelor’s degree in a related field (business administration, public administration, public policy, accounting, or a related field),
or 1-2 years of related work experience in policy, budgeting, or data management and analysis.
Candidates must have demonstrated experience successfully completing quantitative and qualitative analysis projects, including synthesizing complex data and information from a wide variety of sources into easy-to-navigate datasets
Candidates must have strong written and oral communication skills, especially with an ability to express complex ideas clearly and concisely
Candidates must have excellent time management skills and ability to balance competing deadlines and priorities for both independent and team-based projects
Friendly, approachable and team oriented, ready and willing to pitch in on big federal applications and other projects with CEO’s talented program teams
Supplemental Information
To Apply:
A cover letter and resume must be submitted with the application for consideration. Your cover letter and resume must provide sufficient detail about your background and experience to allow the screening panel to properly assess your experience in the required elements, including your experience and achievements.
The State of Colorado/Office of the Governor offers a generous benefits package including:
Annual leave accrued at 13.33 hours per month (4 weeks a year)
Sick leave accrued at 6.66 hours a month (10 days a year)
12 paid holidays per year
Medical and dental plans
State paid life insurance policy of $50,000
Choice of 2 retirement plans
401K and 457 plans
State paid Short Term Disability coverage
Additional optional life and disability plans
Credit Union Membership
RTD pass
Training and professional development
To learn more about State of Colorado benefits visit: https://www.colorado.gov/dhr/benefits .
Equity, Diversity and Inclusion
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
ADAAA Accommodations
The Office of the Governor is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Staffing Coordinator (the Director of Human Resources) at gov_hr@state.co.us.
Conditions of Employment
Applicants must pass a thorough background check prior to employment.
(Updated Minimum Qualifications)
Job Summary
Do you enjoy tending to construction, overseeing building maintenance and various facility projects? Do you enjoy working in an ever-changing environment and not sitting at a desk day in and day out? If so, Hawkeye Community College has a great opportunity for you!
As our Director of Facilities, you are responsible for the oversight of daily maintenance of campus buildings and systems which include HVAC, water, campus primary building electrical, central steam plant, and chilled water system. Additionally, you are managing the physical plant including planning, organizing, and administering all activities and services. Furthermore, as the Director of Facilities, you are responsible for providing guidance and oversight of the regulatory compliance program of the college for City of Waterloo, Waterloo Fire Dept., State of Iowa, including the DNR, EPA and OSHA. In our position, you will be out and about on campus working with many college personnel, vendors and various community organizations.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Manages department operations for procurement, maintenance, custodial activities, and construction projects.
Interprets, implements, and maintains compliance with all governmental and accreditation regulations.
Manages inventory on maintenance and custodial equipment and supplies. Researches replacement and upgrades in accordance to purchasing guidelines.
Conducts training for staff and contractors concerning safety procedures, safe operation of equipment, and machinery, materials handling and emergency issues.
Oversees snow removal and lawn maintenance operations on College property.
Manages annual physical plant budget to ensure efficiency in staffing and in use of materials and equipment.
Hires, trains, supervises and evaluates staff as well as manages contracted services.
Schedules and directs testing for fire prevention and safety as required by Local, State and Federal regulations.
Manages the College’s vehicle fleet, fuel system, and driving records of all employees that use fleet vehicles.
Partners with various College departments and divisions to prepare buildings and grounds for scheduled activities.
Receives, processes, and coordinates work requests for all facilities repair, maintenance, and custodial requests.
Monitors information sources regarding inclement weather and hazardous road conditions. Consults with the Vice President of Administration & Finance to make recommendations on College cancellations, late starts, and early dismissals.
Maintains records, files, maintenance agreements, contracts, and warranty information for equipment and mechanical systems.
Serves as liaison with architects, engineers, and contractors regarding new construction, major renovations, and remodeling.
Facilitates projects to ensure they are completed within time, design, and budget specifications.
Develops and implements short and long-range maintenance plans to ensure resources are effectively utilized.
Participates in College safety planning to ensure staff are educated on the regulations of state and local codes.
Oversees recycling and garbage disposal for entire campus as well as driving new green initiatives.
Evaluates and implements energy conservation methods.
Participates in reviews for ADA, EPA, DNR, OSHA requirements related to the college's campus and buildings.
Participates in campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Bachelor’s degree in Engineering, Business Management or Technology Management or related field.
Three (3) years of experience in the operations, the maintenance, and the support of commercial buildings OR a combination of related education and experience to total seven (7) years.
Must possess a current driver’s license valid in the State of Iowa and a driving record insurable by the College’s insurer. Must be able to obtain additional endorsements as needed.
Ability to obtain an OSHA 30-hour card for General Industry within twelve (12) months of hire.
Experience with commercial building construction, building systems and the required maintenance procedures for HVAC, electrical, plumbing, fire suppression systems, low voltage systems (security/camera).
Knowledge of financial rules, required compliance regulations, laws, and procedures.
Must possess supervisory skills.
Knowledge of budget management and fiscal monitoring.
Knowledge of state and local building, safety, ADA, and health codes.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Ability to demonstrate strong interpersonal communication.
Skilled in PDF applications, Microsoft Office Suite, Google applications, and video conferencing technology.
Has knowledge or experience working with low pressure steam systems.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
Experience working for a public/governmental entity.
Working Conditions
Anticipated schedule is Monday through Friday 8:00 am – 4:30 pm with occasional hours during the evening or weekends as need arises.
Work is performed either in or a combination of an office setting and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will commensurate with the candidate’s education and experience.
The salary range for this position begins at $97,400.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Apr 17, 2024
Full time
(Updated Minimum Qualifications)
Job Summary
Do you enjoy tending to construction, overseeing building maintenance and various facility projects? Do you enjoy working in an ever-changing environment and not sitting at a desk day in and day out? If so, Hawkeye Community College has a great opportunity for you!
As our Director of Facilities, you are responsible for the oversight of daily maintenance of campus buildings and systems which include HVAC, water, campus primary building electrical, central steam plant, and chilled water system. Additionally, you are managing the physical plant including planning, organizing, and administering all activities and services. Furthermore, as the Director of Facilities, you are responsible for providing guidance and oversight of the regulatory compliance program of the college for City of Waterloo, Waterloo Fire Dept., State of Iowa, including the DNR, EPA and OSHA. In our position, you will be out and about on campus working with many college personnel, vendors and various community organizations.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Manages department operations for procurement, maintenance, custodial activities, and construction projects.
Interprets, implements, and maintains compliance with all governmental and accreditation regulations.
Manages inventory on maintenance and custodial equipment and supplies. Researches replacement and upgrades in accordance to purchasing guidelines.
Conducts training for staff and contractors concerning safety procedures, safe operation of equipment, and machinery, materials handling and emergency issues.
Oversees snow removal and lawn maintenance operations on College property.
Manages annual physical plant budget to ensure efficiency in staffing and in use of materials and equipment.
Hires, trains, supervises and evaluates staff as well as manages contracted services.
Schedules and directs testing for fire prevention and safety as required by Local, State and Federal regulations.
Manages the College’s vehicle fleet, fuel system, and driving records of all employees that use fleet vehicles.
Partners with various College departments and divisions to prepare buildings and grounds for scheduled activities.
Receives, processes, and coordinates work requests for all facilities repair, maintenance, and custodial requests.
Monitors information sources regarding inclement weather and hazardous road conditions. Consults with the Vice President of Administration & Finance to make recommendations on College cancellations, late starts, and early dismissals.
Maintains records, files, maintenance agreements, contracts, and warranty information for equipment and mechanical systems.
Serves as liaison with architects, engineers, and contractors regarding new construction, major renovations, and remodeling.
Facilitates projects to ensure they are completed within time, design, and budget specifications.
Develops and implements short and long-range maintenance plans to ensure resources are effectively utilized.
Participates in College safety planning to ensure staff are educated on the regulations of state and local codes.
Oversees recycling and garbage disposal for entire campus as well as driving new green initiatives.
Evaluates and implements energy conservation methods.
Participates in reviews for ADA, EPA, DNR, OSHA requirements related to the college's campus and buildings.
Participates in campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Bachelor’s degree in Engineering, Business Management or Technology Management or related field.
Three (3) years of experience in the operations, the maintenance, and the support of commercial buildings OR a combination of related education and experience to total seven (7) years.
Must possess a current driver’s license valid in the State of Iowa and a driving record insurable by the College’s insurer. Must be able to obtain additional endorsements as needed.
Ability to obtain an OSHA 30-hour card for General Industry within twelve (12) months of hire.
Experience with commercial building construction, building systems and the required maintenance procedures for HVAC, electrical, plumbing, fire suppression systems, low voltage systems (security/camera).
Knowledge of financial rules, required compliance regulations, laws, and procedures.
Must possess supervisory skills.
Knowledge of budget management and fiscal monitoring.
Knowledge of state and local building, safety, ADA, and health codes.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Ability to demonstrate strong interpersonal communication.
Skilled in PDF applications, Microsoft Office Suite, Google applications, and video conferencing technology.
Has knowledge or experience working with low pressure steam systems.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
Experience working for a public/governmental entity.
Working Conditions
Anticipated schedule is Monday through Friday 8:00 am – 4:30 pm with occasional hours during the evening or weekends as need arises.
Work is performed either in or a combination of an office setting and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will commensurate with the candidate’s education and experience.
The salary range for this position begins at $97,400.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
The primary purpose of this position is to provide administrative support to the Traditional Health Worker (THW) Program. Key tasks include: 1) Provide administrative and staffing support to advisory councils and working committees established to develop and guide language access services and traditional health worker certification processes conducted by the Oregon Health Authority; 2) Enter data into the traditional health worker registry and produce registry reports; 3) Respond to inquiries regarding traditional health worker services, including testing and certification processes of traditional health workers.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing efficient processing of THW applications and certifications with meticulous attention to detail.
Familiarity with accurately entering THW registration information into program databases, ensuring data accuracy and completeness.
Proficient at collaborating with Manager, Coordinator, and technical support staff to identify and implement improvements to registries, resulting in enhanced efficiency and effectiveness.
Experience demonstrating expertise in THW registration processes, consistently meeting or surpassing established performance metrics.
Proven track record of managing all related correspondence promptly and effectively, fostering clear communication channels with stakeholders. Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer service.
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheets, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: The position is a hybrid mix of 3 days or more in office/remote work. Work is primarily performed within an office environment, with some contact with the public. Occasional extended hours may be required. Access to sensitive materials/information and confidentiality is required. Occasional travel for meetings may be required, primarily between Salem and Portland.
What's in it for you?
The Equity & Inclusion division is a team of passionate individuals working to identify and address health inequities. You will receive a comprehensive, competitive, and affordable benefits, leave, and wellness package, including:
medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151450
Deadline: 3/24/24
Mar 14, 2024
Full time
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
The primary purpose of this position is to provide administrative support to the Traditional Health Worker (THW) Program. Key tasks include: 1) Provide administrative and staffing support to advisory councils and working committees established to develop and guide language access services and traditional health worker certification processes conducted by the Oregon Health Authority; 2) Enter data into the traditional health worker registry and produce registry reports; 3) Respond to inquiries regarding traditional health worker services, including testing and certification processes of traditional health workers.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing efficient processing of THW applications and certifications with meticulous attention to detail.
Familiarity with accurately entering THW registration information into program databases, ensuring data accuracy and completeness.
Proficient at collaborating with Manager, Coordinator, and technical support staff to identify and implement improvements to registries, resulting in enhanced efficiency and effectiveness.
Experience demonstrating expertise in THW registration processes, consistently meeting or surpassing established performance metrics.
Proven track record of managing all related correspondence promptly and effectively, fostering clear communication channels with stakeholders. Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer service.
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheets, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: The position is a hybrid mix of 3 days or more in office/remote work. Work is primarily performed within an office environment, with some contact with the public. Occasional extended hours may be required. Access to sensitive materials/information and confidentiality is required. Occasional travel for meetings may be required, primarily between Salem and Portland.
What's in it for you?
The Equity & Inclusion division is a team of passionate individuals working to identify and address health inequities. You will receive a comprehensive, competitive, and affordable benefits, leave, and wellness package, including:
medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151450
Deadline: 3/24/24
Position Title Student Development - Residential Life Coordinator
Classification Title Administrative Full Time (.75-1.0 FTE)
Benefits Eligibility Benefits Eligibility
Department Student Development
Job Description
The Residential Life Coordinator (RLC) at Hope College oversees one of our largest residential halls or neighborhoods, and creates community by engaging students in a dynamic environment. We strive to create opportunities that develop, foster, and promote academic success, personal growth, intercultural competence, and exploration of faith. The RLC also serves on the Residential Life Leadership Team collaboratively developing and implementing the mission, objectives, and program for the Office of Residential Life and Education in alignment with the missions of Student Development and the college. Hope offers robust hall, house, and apartment living options and employs over 150 Resident Assistants (RAs), 4 RLCs, and nine part-time professional staff Resident Directors (RDs). RLCs provide leadership and oversight to either a cluster of halls or neighborhoods made up of upperclassmen in houses or apartments. RLCs also supervise their own RA staff. RLCs are provided with a competitive salary and benefits; spacious furnished apartment; academic year meal plan; and access to ongoing professional development opportunities. Specific responsibilities include:
Relationship-Building
Develop relationships with students, colleagues, faculty, and staff that are based in belonging, growth, dignity, respect, and care
Assess and respond to needs of Resident Directors, Student Leadership Team members, Resident Assistants, and the campus community
Student Development
Present educational programs that respond to the developmental needs of residents
Link theory and practice in interactions with students, parents, colleagues, and other constituencies
Engage in developmental conversations with students and make referrals to other agencies as appropriate
Oversee operation of residence hall or neighborhood including, but not limited to, supervision of RAs, student engagement, community development, and addressing facility needs
Serve as Judicial Hearing Officer within an education-based campus judicial process
Confront policy violations and take appropriate, timely, and developmental-based action
Actively seek ways to integrate in-classroom and out-of-classroom experiences within the context of a Christian, residential, liberal arts college
Community Development
Create a community that fosters the development of relationships between members steeped in understanding and respect
Teach students and colleagues in areas such as ethical decision-making, vocation and calling, conflict transformation, collaboration, intercultural competence, and faith exploration/formation/engagement
Develop and implement specific programs and events to celebrate the richness of diversity and promote the active engagement of all students
Meet regularly with individual staff members, groups of staff members, or entire staff to solve problems, implement programs, and address emergent issues
Mediate conflicts within floors, neighbors, roommates; utilize a variety of approaches to effectively address emergent conflicts (e.g., roommate agreements, behavior contracts)
Interpret policy and procedures for students, staff, parents, and others
Participate in a rotation of on-call professionals to address residential/student crisis and concerns during evenings and weekends
Supervision
Supervise Resident Assistants and Student Leadership Team members. Student Leadership Team members are RAs who oversee the work of other student staff members. Resident Assistants are students who work directly with residents of a particular living community.
Oversee and support the planning, implementation, and evaluation of educational programs by RAs throughout the academic year
Assist in the design and implementation of pre-service and on-the-job training covering a variety of topics pertinent to residential life and student development for RDs and RAs (e.g., policies and procedures, campus resources, leadership development)
Manage programming budget for individual hall as well as budgets for residence halls within supervision area
Institutional Citizenship
Serve on division-level and campus-wide committees
Assist with and/or support divisional programs and events (e.g., Advising student groups, judging the Pull or Nykerk Cup competition, staffing Student Life events)
Engage with the life of the College (e.g., attend institutional events such as speakers, performances, athletic contests, student programs and initiatives, and worship services)
Be present in the College community allowing for the development of planned and unplanned relationships with students and colleagues
Support the strategic vision of Hope Forward by engaging in departmental initiatives to cultivate generosity, accessibility and community for all students.
Qualifications
Master’s Degree in College Student Personnel, Counseling, or a related field preferred. Residential life experience strongly preferred.
Physical Demands
This position requires remaining in a sitting or standing position for frequent periods of time; uses office machinery such as a computers, printers, copy machines; Occasionally involves moving items over 10 pounds; frequently will move between different offices/workspaces/buildings; and requires effective communication abilities. In the case of temporary or permanent condition(s) that require(s) accommodation(s), reasonable accommodation(s) may be requested.
Pre-employment Screenings
All offers of employment are contingent upon a background check. Some positions may have position specific requirements, such as education/licensure/certification verification, a physical, drug screening, credit checks and/or transportation record review.
Posting Detail Information
Posting Number 2023-210SRJob Posting Open Date 03/01/2024Job Posting Close Date 03/18/2024Open Until Filled NoIs this position available for sponsorship No Special Instructions to Applicants
Mar 14, 2024
Full time
Position Title Student Development - Residential Life Coordinator
Classification Title Administrative Full Time (.75-1.0 FTE)
Benefits Eligibility Benefits Eligibility
Department Student Development
Job Description
The Residential Life Coordinator (RLC) at Hope College oversees one of our largest residential halls or neighborhoods, and creates community by engaging students in a dynamic environment. We strive to create opportunities that develop, foster, and promote academic success, personal growth, intercultural competence, and exploration of faith. The RLC also serves on the Residential Life Leadership Team collaboratively developing and implementing the mission, objectives, and program for the Office of Residential Life and Education in alignment with the missions of Student Development and the college. Hope offers robust hall, house, and apartment living options and employs over 150 Resident Assistants (RAs), 4 RLCs, and nine part-time professional staff Resident Directors (RDs). RLCs provide leadership and oversight to either a cluster of halls or neighborhoods made up of upperclassmen in houses or apartments. RLCs also supervise their own RA staff. RLCs are provided with a competitive salary and benefits; spacious furnished apartment; academic year meal plan; and access to ongoing professional development opportunities. Specific responsibilities include:
Relationship-Building
Develop relationships with students, colleagues, faculty, and staff that are based in belonging, growth, dignity, respect, and care
Assess and respond to needs of Resident Directors, Student Leadership Team members, Resident Assistants, and the campus community
Student Development
Present educational programs that respond to the developmental needs of residents
Link theory and practice in interactions with students, parents, colleagues, and other constituencies
Engage in developmental conversations with students and make referrals to other agencies as appropriate
Oversee operation of residence hall or neighborhood including, but not limited to, supervision of RAs, student engagement, community development, and addressing facility needs
Serve as Judicial Hearing Officer within an education-based campus judicial process
Confront policy violations and take appropriate, timely, and developmental-based action
Actively seek ways to integrate in-classroom and out-of-classroom experiences within the context of a Christian, residential, liberal arts college
Community Development
Create a community that fosters the development of relationships between members steeped in understanding and respect
Teach students and colleagues in areas such as ethical decision-making, vocation and calling, conflict transformation, collaboration, intercultural competence, and faith exploration/formation/engagement
Develop and implement specific programs and events to celebrate the richness of diversity and promote the active engagement of all students
Meet regularly with individual staff members, groups of staff members, or entire staff to solve problems, implement programs, and address emergent issues
Mediate conflicts within floors, neighbors, roommates; utilize a variety of approaches to effectively address emergent conflicts (e.g., roommate agreements, behavior contracts)
Interpret policy and procedures for students, staff, parents, and others
Participate in a rotation of on-call professionals to address residential/student crisis and concerns during evenings and weekends
Supervision
Supervise Resident Assistants and Student Leadership Team members. Student Leadership Team members are RAs who oversee the work of other student staff members. Resident Assistants are students who work directly with residents of a particular living community.
Oversee and support the planning, implementation, and evaluation of educational programs by RAs throughout the academic year
Assist in the design and implementation of pre-service and on-the-job training covering a variety of topics pertinent to residential life and student development for RDs and RAs (e.g., policies and procedures, campus resources, leadership development)
Manage programming budget for individual hall as well as budgets for residence halls within supervision area
Institutional Citizenship
Serve on division-level and campus-wide committees
Assist with and/or support divisional programs and events (e.g., Advising student groups, judging the Pull or Nykerk Cup competition, staffing Student Life events)
Engage with the life of the College (e.g., attend institutional events such as speakers, performances, athletic contests, student programs and initiatives, and worship services)
Be present in the College community allowing for the development of planned and unplanned relationships with students and colleagues
Support the strategic vision of Hope Forward by engaging in departmental initiatives to cultivate generosity, accessibility and community for all students.
Qualifications
Master’s Degree in College Student Personnel, Counseling, or a related field preferred. Residential life experience strongly preferred.
Physical Demands
This position requires remaining in a sitting or standing position for frequent periods of time; uses office machinery such as a computers, printers, copy machines; Occasionally involves moving items over 10 pounds; frequently will move between different offices/workspaces/buildings; and requires effective communication abilities. In the case of temporary or permanent condition(s) that require(s) accommodation(s), reasonable accommodation(s) may be requested.
Pre-employment Screenings
All offers of employment are contingent upon a background check. Some positions may have position specific requirements, such as education/licensure/certification verification, a physical, drug screening, credit checks and/or transportation record review.
Posting Detail Information
Posting Number 2023-210SRJob Posting Open Date 03/01/2024Job Posting Close Date 03/18/2024Open Until Filled NoIs this position available for sponsorship No Special Instructions to Applicants
The Oregon Health Authority has a fantastic opportunity for a Business Operations Manager 2 to join an excellent team.
What you will do!
The purpose of the Business Operations Manager 2 position is to manage operational processes for the division, manage large scale projects, and manage process improvement projects relating to operations. This position will build the project improvement portfolio for the divisions operational processes and direct the team who will implement, manage, and provide direction to operations staff managing the divisions staffing resources, workforce strategy, and manage positions management for the division. This position will also manage the grants management function for the division. This management position will maintain the business continuity of operations for the division and other risk management deliverables. This position will play a key role in building and maintaining equity in our operations team and in the division through partnering with outside entities to improve equity in our hiring practices. This manager will also lead equity-based projects to contribute to the achievement of the OHA 2030 goal of eliminating health inequities.
Work Location: The work location for this position can include hybrid/remote options and will primarily be based in Portland or Salem, Oregon.
What's in it for you?
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office and/or work remotely with a team a team of bright individuals who work in remote locations. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and eleven paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths, and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision, and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law.
Salary Range: $6,901 - $10,674 / monthly
What we are looking for:
A Bachelor’s degree in in Business Administration, Management, Public Administration, or closely related field and three years of professional level experience; OR
Six years of supervision, management, progressively managing resources and operations and achieve outcomes through the management of more diversified functions, or a single, large, and complex function, or a combination of classifications with competing or diversified use of resources.
Desired Attributes:
Demonstrated ability in developing strategies for effective and efficient execution of operational processes.
Track record of providing direction and oversight of operations coordinators and managers in deploying operational strategies for the division.
Demonstrated skill in providing direction to operations coordinators in developing consistent and standard operating procedures and processes.
Extensive experience in working across organizations to develop systems, tools and procedures to assist staff and managers in achieving divisional and organizational objectives.
Proficient in overseeing recruitment, hiring, staffing, and onboarding processes.
Demonstrated ability in collaborating with the Director of Operations and other division leaders to develop and manage the workforce strategy for the division.
Track record of ensuring the establishment and maintenance of an equitable hiring process and supporting toolset.
Demonstrated skill in partnering with hiring managers to evolve equitable hiring processes with advancements in equity practices.
Proven experience in overseeing the consistent use of the hiring process, ensuring appropriate documentation and archiving.
Extensive experience in developing and managing tracking practices to monitor trends for updating and improving hiring and position management processes.
Skill in managing operations coordination staff in the onboarding of new staff members.
Collaboration skills in developing onboarding tools and processes for efficient and equitable onboarding of employees hired into the division.
Proficient in providing guidance to division leaders on appropriate number and classification use of qualified staff to ensure workload balances in program areas.
Proven experience in maintaining responsibility for the division's continuity of operations plan following agency-wide and statewide standards.
Skill in prioritizing projects in the portfolio based on division need and input from program directors in the division.
Collaboration skills in managing operations and project staff members.
Proficient in providing leadership in the development of risk management practices for contracting, financial and budget, and other operations processes.
Demonstrated ability in overseeing and directing all division grant application submissions and periodically reviewing for compliance.
Track record of overseeing all grant-related contract development and negotiations with contracted parties.
Skill in building and maintaining the operational project management portfolio for the division.
Collaboration skills in providing oversight to ensure that projects are completed on time, within scope, and within budget.
Demonstrated skill in developing best practices and tools for project management using industry tools.
Proven experience in managing division project managers and project coordinators.
Proven experience in delivering effective presentations of project goals, vision, timeline, and implementation processes to internal and external partners, ensuring clarity and alignment with project objectives.
How to Apply:
Complete the online application at oregonjobs.org using job number REQ-150508
Application Deadline: 03/15/2024
Mar 08, 2024
Full time
The Oregon Health Authority has a fantastic opportunity for a Business Operations Manager 2 to join an excellent team.
What you will do!
The purpose of the Business Operations Manager 2 position is to manage operational processes for the division, manage large scale projects, and manage process improvement projects relating to operations. This position will build the project improvement portfolio for the divisions operational processes and direct the team who will implement, manage, and provide direction to operations staff managing the divisions staffing resources, workforce strategy, and manage positions management for the division. This position will also manage the grants management function for the division. This management position will maintain the business continuity of operations for the division and other risk management deliverables. This position will play a key role in building and maintaining equity in our operations team and in the division through partnering with outside entities to improve equity in our hiring practices. This manager will also lead equity-based projects to contribute to the achievement of the OHA 2030 goal of eliminating health inequities.
Work Location: The work location for this position can include hybrid/remote options and will primarily be based in Portland or Salem, Oregon.
What's in it for you?
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office and/or work remotely with a team a team of bright individuals who work in remote locations. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and eleven paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths, and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision, and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law.
Salary Range: $6,901 - $10,674 / monthly
What we are looking for:
A Bachelor’s degree in in Business Administration, Management, Public Administration, or closely related field and three years of professional level experience; OR
Six years of supervision, management, progressively managing resources and operations and achieve outcomes through the management of more diversified functions, or a single, large, and complex function, or a combination of classifications with competing or diversified use of resources.
Desired Attributes:
Demonstrated ability in developing strategies for effective and efficient execution of operational processes.
Track record of providing direction and oversight of operations coordinators and managers in deploying operational strategies for the division.
Demonstrated skill in providing direction to operations coordinators in developing consistent and standard operating procedures and processes.
Extensive experience in working across organizations to develop systems, tools and procedures to assist staff and managers in achieving divisional and organizational objectives.
Proficient in overseeing recruitment, hiring, staffing, and onboarding processes.
Demonstrated ability in collaborating with the Director of Operations and other division leaders to develop and manage the workforce strategy for the division.
Track record of ensuring the establishment and maintenance of an equitable hiring process and supporting toolset.
Demonstrated skill in partnering with hiring managers to evolve equitable hiring processes with advancements in equity practices.
Proven experience in overseeing the consistent use of the hiring process, ensuring appropriate documentation and archiving.
Extensive experience in developing and managing tracking practices to monitor trends for updating and improving hiring and position management processes.
Skill in managing operations coordination staff in the onboarding of new staff members.
Collaboration skills in developing onboarding tools and processes for efficient and equitable onboarding of employees hired into the division.
Proficient in providing guidance to division leaders on appropriate number and classification use of qualified staff to ensure workload balances in program areas.
Proven experience in maintaining responsibility for the division's continuity of operations plan following agency-wide and statewide standards.
Skill in prioritizing projects in the portfolio based on division need and input from program directors in the division.
Collaboration skills in managing operations and project staff members.
Proficient in providing leadership in the development of risk management practices for contracting, financial and budget, and other operations processes.
Demonstrated ability in overseeing and directing all division grant application submissions and periodically reviewing for compliance.
Track record of overseeing all grant-related contract development and negotiations with contracted parties.
Skill in building and maintaining the operational project management portfolio for the division.
Collaboration skills in providing oversight to ensure that projects are completed on time, within scope, and within budget.
Demonstrated skill in developing best practices and tools for project management using industry tools.
Proven experience in managing division project managers and project coordinators.
Proven experience in delivering effective presentations of project goals, vision, timeline, and implementation processes to internal and external partners, ensuring clarity and alignment with project objectives.
How to Apply:
Complete the online application at oregonjobs.org using job number REQ-150508
Application Deadline: 03/15/2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment, and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records, and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment, and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records, and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Specialist! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Great time management skills. Ability to multi-task. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Specialist! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Great time management skills. Ability to multi-task. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE WILL: Act as a liaison between sponsor groups, donor recruitment staff and customers to promote and support blood drives. Provide support, development and/or leadership guidance to all volunteers. WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Great time management skills. Ability to multi-task. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE WILL: Act as a liaison between sponsor groups, donor recruitment staff and customers to promote and support blood drives. Provide support, development and/or leadership guidance to all volunteers. WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Great time management skills. Ability to multi-task. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Specialist! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Great time management skills. Ability to multi-task. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Specialist! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Great time management skills. Ability to multi-task. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate ! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment , and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff . Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records , and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required . Excellent oral and written communications skills, including training and presentation skills is required . A current valid driver's license and good driving record is required . Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Compensation Range : $46,000.00 - $50,000.00 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate ! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment , and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff . Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records , and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required . Excellent oral and written communications skills, including training and presentation skills is required . A current valid driver's license and good driving record is required . Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Compensation Range : $46,000.00 - $50,000.00 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate ! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment , and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff . Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records , and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required . Excellent oral and written communications skills, including training and presentation skills is required . A current valid driver's license and good driving record is required . Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Compensation Range : $63,000.00 - $70,000.00 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate ! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment , and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff . Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records , and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required . Excellent oral and written communications skills, including training and presentation skills is required . A current valid driver's license and good driving record is required . Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Compensation Range : $63,000.00 - $70,000.00 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment, and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records, and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School Diploma/Bachelor's degree in marketing, sales, communications, or related field; or an equivalent combination of related education and experience required. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Familiar or live on the E ast side of route 91 Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment, and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records, and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School Diploma/Bachelor's degree in marketing, sales, communications, or related field; or an equivalent combination of related education and experience required. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Familiar or live on the E ast side of route 91 Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment, and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records, and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School Diploma/Bachelor's degree in marketing, sales, communications, or related field; or an equivalent combination of related education and experience required. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment, and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records, and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School Diploma/Bachelor's degree in marketing, sales, communications, or related field; or an equivalent combination of related education and experience required. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! In this role, you’ll function as a liaison between sponsor groups and donor recruitment staff. Serves as primary inside sales support for assigned Donor Recruitment District and a team of Account Representatives and 1 District Manager. You will provide software support to assigned district to include confirmation of upcoming blood drives. Produce confidential correspondence and inter-departmental communications, handle incoming calls, distribute incoming and outgoing mail, and coordinate meeting arrangements and regular correspondence with sponsors. Ensure district has appropriate sales collateral and blood drive collateral kits. WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Project Management Experience Non-Profit Experience Community Outreach Experience Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! In this role, you’ll function as a liaison between sponsor groups and donor recruitment staff. Serves as primary inside sales support for assigned Donor Recruitment District and a team of Account Representatives and 1 District Manager. You will provide software support to assigned district to include confirmation of upcoming blood drives. Produce confidential correspondence and inter-departmental communications, handle incoming calls, distribute incoming and outgoing mail, and coordinate meeting arrangements and regular correspondence with sponsors. Ensure district has appropriate sales collateral and blood drive collateral kits. WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Project Management Experience Non-Profit Experience Community Outreach Experience Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! In this role, you’ll function as a liaison between sponsor groups and donor recruitment staff. Serves as primary inside sales support for assigned Donor Recruitment District and a team of Account Representatives and 1 District Manager. You will provide software support to assigned district to include confirmation of upcoming blood drives. Produce confidential correspondence and inter-departmental communications, handle incoming calls, distribute incoming and outgoing mail, and coordinate meeting arrangements and regular correspondence with sponsors. Ensure district has appropriate sales collateral and blood drive collateral kits. WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Compensation Range: 17.31 - 23.08 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! In this role, you’ll function as a liaison between sponsor groups and donor recruitment staff. Serves as primary inside sales support for assigned Donor Recruitment District and a team of Account Representatives and 1 District Manager. You will provide software support to assigned district to include confirmation of upcoming blood drives. Produce confidential correspondence and inter-departmental communications, handle incoming calls, distribute incoming and outgoing mail, and coordinate meeting arrangements and regular correspondence with sponsors. Ensure district has appropriate sales collateral and blood drive collateral kits. WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Compensation Range: 17.31 - 23.08 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment, and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records, and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School Diploma/Bachelor's degree in marketing, sales, communications, or related field; or an equivalent combination of related education and experience required. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Project Management Experience Non-Profit Experience Community Outreach Experience Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment, and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records, and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School Diploma/Bachelor's degree in marketing, sales, communications, or related field; or an equivalent combination of related education and experience required. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Project Management Experience Non-Profit Experience Community Outreach Experience Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Clark College
Clark College, 1933 Fort Vancouver Way, Vancouver, Washington 98663
Clark College is currently accepting applications for a full-time, permanent, 12-month classified Program Coordinator in the Student Affairs unit. This position is a grant-funded position with an expected duration through January 1, 2025; renewal is dependent upon continued grant funding. The Program Coordinator reports to the Associate Director of Dual Enrollment. This position will work with students to provide support and resources. Work includes providing support in accessing educational and skill-building activities through events and workshops. This position will assist with programming and staffing the Penguin Early College (PEC) Center. The schedule for this position is Monday through Friday from 8 am – 5 pm. The Program Coordinator position is required to work fully in-person, with no opportunity for hybrid work as this role will be the primary staff member dedicated to the PEC student space. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITES:
Provide outreach, follow up and ongoing support to students for campus and community resources.
Help facilitate wrap-around services for students.
Collaborate with Student Leaders, Student Affairs staff and other college employees to better assist and serve students. Lead efforts to develop a community on campus
Participate in college-wide efforts to support student access, persistence, and completion.
Create marketing materials to promote the PEC Center
Maintain student education records confidentiality and comply with FERPA regulations.
Participate in ongoing evaluation and revision efforts to ensure appropriate and effective supports for prioritizing running start and dual enrolled students.
Conduct outreach to running start and dual enrolled students for academic support and resource connection.
Focus on event planning for the PEC Center, including success events, connection and community building events, and study/academic activities.
Assist with continuing to develop and maintain the PEC Center programming and lounge space.
Perform related duties as required.
POSITION REQUIREMENTS AND COMPETENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
High School graduation or equivalent AND two (2) years’ experience in an office setting preferably working with students OR equivalent education/experience.
One (1) year of experience using Microsoft Office suite, including Word, Excel, Teams, Outlook and experience with Zoom.
Two (2) years of experience in any of the three key areas listed below:
Providing customer service to diverse populations
Working with confidential information and adhering to confidentiality
Project coordination and problem solving.
JOB READINESS/WORKING CONDITIONS:
Ability to manage multiple priorities and attention to detail.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
This position is represented by Washington Public Employees Association.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events.
SALARY/BENEFITS : Salary Range: $3,376-$4,497/month | Step A-M (commensurate with qualifications and experience) | Range: 40 | Code: 107N Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver . APPLICATION DEADLINE : Required application materials must be completed and submitted online by 3 p.m., January 2, 2024. REQUIRED ONLINE APPLICATION MATERIALS:
Clark College online application
Current resume, with a minimum of three (3) references listed
Cover letter describing background and experience related to qualifications and responsibilities of the position
Responses to the supplemental questions included in the online application process
Please apply online at www.clark.edu/jobs . To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu . DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources December 19, 2023 23-00140
Dec 19, 2023
Full time
Clark College is currently accepting applications for a full-time, permanent, 12-month classified Program Coordinator in the Student Affairs unit. This position is a grant-funded position with an expected duration through January 1, 2025; renewal is dependent upon continued grant funding. The Program Coordinator reports to the Associate Director of Dual Enrollment. This position will work with students to provide support and resources. Work includes providing support in accessing educational and skill-building activities through events and workshops. This position will assist with programming and staffing the Penguin Early College (PEC) Center. The schedule for this position is Monday through Friday from 8 am – 5 pm. The Program Coordinator position is required to work fully in-person, with no opportunity for hybrid work as this role will be the primary staff member dedicated to the PEC student space. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITES:
Provide outreach, follow up and ongoing support to students for campus and community resources.
Help facilitate wrap-around services for students.
Collaborate with Student Leaders, Student Affairs staff and other college employees to better assist and serve students. Lead efforts to develop a community on campus
Participate in college-wide efforts to support student access, persistence, and completion.
Create marketing materials to promote the PEC Center
Maintain student education records confidentiality and comply with FERPA regulations.
Participate in ongoing evaluation and revision efforts to ensure appropriate and effective supports for prioritizing running start and dual enrolled students.
Conduct outreach to running start and dual enrolled students for academic support and resource connection.
Focus on event planning for the PEC Center, including success events, connection and community building events, and study/academic activities.
Assist with continuing to develop and maintain the PEC Center programming and lounge space.
Perform related duties as required.
POSITION REQUIREMENTS AND COMPETENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
High School graduation or equivalent AND two (2) years’ experience in an office setting preferably working with students OR equivalent education/experience.
One (1) year of experience using Microsoft Office suite, including Word, Excel, Teams, Outlook and experience with Zoom.
Two (2) years of experience in any of the three key areas listed below:
Providing customer service to diverse populations
Working with confidential information and adhering to confidentiality
Project coordination and problem solving.
JOB READINESS/WORKING CONDITIONS:
Ability to manage multiple priorities and attention to detail.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
This position is represented by Washington Public Employees Association.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events.
SALARY/BENEFITS : Salary Range: $3,376-$4,497/month | Step A-M (commensurate with qualifications and experience) | Range: 40 | Code: 107N Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver . APPLICATION DEADLINE : Required application materials must be completed and submitted online by 3 p.m., January 2, 2024. REQUIRED ONLINE APPLICATION MATERIALS:
Clark College online application
Current resume, with a minimum of three (3) references listed
Cover letter describing background and experience related to qualifications and responsibilities of the position
Responses to the supplemental questions included in the online application process
Please apply online at www.clark.edu/jobs . To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu . DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources December 19, 2023 23-00140
Job Summary
Program Manager I positions manage and coordinate programs of limited impact to major programs and/or department divisions/sections or units involving one or more of the following: Operations analysis, budgeting, management and organization, work flow and staffing, systems development, program planning and evaluation, policy and procedure development, departmental administration or personnel operations. Incumbents plan, develop and implement strategies and programs to accomplish goals, priorities and objectives including: managing and coordinating department resources; developing, interpreting, monitoring, adjusting and implementing policies and procedures; managing daily operations; and serving as a technical and administrative advisor. Program Manager I incumbents establishes precedent for the work of the program of the assigned County department. Specific duties vary based on department of assignment and range of responsibilities. The Weatherization Program is complete grant funded and heavily regulated. The candidate will need to be proficient in the ability to manage multiple grants, maintain compliance with federal and state regulations, as well as compliance audits
Qualifications
Program Manager I is the first level of the Program Manager classification series. It is distinguished from the Program Coordinator II by exercising considerable independence in decision making on complex and significant issues. Program Manager I decisions may impact funding choices and spending, hiring and distribution of work, and may involve others external to the County.
Program Manager I classification is distinguished from Program Manager II by having less complexity, scope, and overall organizational impact. Sensitivity to community awareness and handling political environment tactfully is a function of all Program Manager positions, and the extent of the responsibility is based on the depth and breadth of the position.
Education and Experience: Program Manager I positions typically require a job related Bachelor’s degree or Master’s Degree; and/or a combination of experience and specialized training which includes a minimum of four (4) years experience within the assigned area.
Knowledge of: The principles and practices of public sector organization and program operations; project management, including planning, scheduling, monitoring, and problem solving; methods and procedures of budget development and justification; application and interpretation of County, state and federal laws and regulations relevant to the program area; analysis and evaluation of policies, procedures, public information, and service delivery issues; local and state lawmaking processes; research methods and techniques; trends and practices within the specialized area; and personal computer applications and usage.
Ability to: Effectively plan, direct, and delegate program components; assign, supervise and evaluate the work of subordinates; delegate responsibility and authority to carry out policy directives of the governing authority in an effective and timely manner; write clear and concise reports, memoranda, and letters; analyze problems, identify alternative solutions, project consequences of proposed actions, and formulate recommendations; utilize various PC applications at an advanced level; interpret and explain policies, procedures, laws, and regulations; establish and maintain effective working relationships with the public, other governmental jurisdictions, contractors, and other County staff.
Other Special Requirements: Some positions require a valid driver’s license and a successful criminal background check as required by law.
SELECTION PROCESS:
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position will remain open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Plans, develops and implements strategies and programs to accomplish department goals, priorities and objectives.
Supervise staff; prioritizes, assigns and monitors work; evaluates performance; initiates and implements decisions regarding employee selection and discipline; ensures resources are available for department operations and provides staff training and cross-training.
Coordinates department resources; developing, interpreting, monitoring, adjusting and implementing policies and procedures; managing daily operations; and serving as administrative adviser to department head and/or elected official.
Represents the department at various events such as: meetings, hearings, training, and bid openings; and ensures that department goals, views and positions are presented.
Confers with elected officials, department heads, local and state officials; coordinate activities with community groups; explains and promotes programs to the general public and population served.
Evaluates department program(s); analyzes overall work load; ensures that activities are goal directed by prioritizing work assignments and adjusting resource allocation; and determines the need for additional resources or contract services.
Prepares and administers operating and capital improvement budgets; estimates revenue and approves expenditures; researches additional funding sources; and writes grant proposals.
Direct, coordinate and review the program work plan: meet with staff to identify and resolve problems; assign work activities and projects; monitor work flow; review and evaluate work products, methods and procedures.
Participates in community outreach efforts and activities as a community partner/agent of the County as applicable to the department assigned.
Performs other related duties as required.
Salary Grade
M2.202
Salary Range
$6,577.00 - $9,207.00- per month
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Dec 13, 2023
Full time
Job Summary
Program Manager I positions manage and coordinate programs of limited impact to major programs and/or department divisions/sections or units involving one or more of the following: Operations analysis, budgeting, management and organization, work flow and staffing, systems development, program planning and evaluation, policy and procedure development, departmental administration or personnel operations. Incumbents plan, develop and implement strategies and programs to accomplish goals, priorities and objectives including: managing and coordinating department resources; developing, interpreting, monitoring, adjusting and implementing policies and procedures; managing daily operations; and serving as a technical and administrative advisor. Program Manager I incumbents establishes precedent for the work of the program of the assigned County department. Specific duties vary based on department of assignment and range of responsibilities. The Weatherization Program is complete grant funded and heavily regulated. The candidate will need to be proficient in the ability to manage multiple grants, maintain compliance with federal and state regulations, as well as compliance audits
Qualifications
Program Manager I is the first level of the Program Manager classification series. It is distinguished from the Program Coordinator II by exercising considerable independence in decision making on complex and significant issues. Program Manager I decisions may impact funding choices and spending, hiring and distribution of work, and may involve others external to the County.
Program Manager I classification is distinguished from Program Manager II by having less complexity, scope, and overall organizational impact. Sensitivity to community awareness and handling political environment tactfully is a function of all Program Manager positions, and the extent of the responsibility is based on the depth and breadth of the position.
Education and Experience: Program Manager I positions typically require a job related Bachelor’s degree or Master’s Degree; and/or a combination of experience and specialized training which includes a minimum of four (4) years experience within the assigned area.
Knowledge of: The principles and practices of public sector organization and program operations; project management, including planning, scheduling, monitoring, and problem solving; methods and procedures of budget development and justification; application and interpretation of County, state and federal laws and regulations relevant to the program area; analysis and evaluation of policies, procedures, public information, and service delivery issues; local and state lawmaking processes; research methods and techniques; trends and practices within the specialized area; and personal computer applications and usage.
Ability to: Effectively plan, direct, and delegate program components; assign, supervise and evaluate the work of subordinates; delegate responsibility and authority to carry out policy directives of the governing authority in an effective and timely manner; write clear and concise reports, memoranda, and letters; analyze problems, identify alternative solutions, project consequences of proposed actions, and formulate recommendations; utilize various PC applications at an advanced level; interpret and explain policies, procedures, laws, and regulations; establish and maintain effective working relationships with the public, other governmental jurisdictions, contractors, and other County staff.
Other Special Requirements: Some positions require a valid driver’s license and a successful criminal background check as required by law.
SELECTION PROCESS:
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position will remain open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Plans, develops and implements strategies and programs to accomplish department goals, priorities and objectives.
Supervise staff; prioritizes, assigns and monitors work; evaluates performance; initiates and implements decisions regarding employee selection and discipline; ensures resources are available for department operations and provides staff training and cross-training.
Coordinates department resources; developing, interpreting, monitoring, adjusting and implementing policies and procedures; managing daily operations; and serving as administrative adviser to department head and/or elected official.
Represents the department at various events such as: meetings, hearings, training, and bid openings; and ensures that department goals, views and positions are presented.
Confers with elected officials, department heads, local and state officials; coordinate activities with community groups; explains and promotes programs to the general public and population served.
Evaluates department program(s); analyzes overall work load; ensures that activities are goal directed by prioritizing work assignments and adjusting resource allocation; and determines the need for additional resources or contract services.
Prepares and administers operating and capital improvement budgets; estimates revenue and approves expenditures; researches additional funding sources; and writes grant proposals.
Direct, coordinate and review the program work plan: meet with staff to identify and resolve problems; assign work activities and projects; monitor work flow; review and evaluate work products, methods and procedures.
Participates in community outreach efforts and activities as a community partner/agent of the County as applicable to the department assigned.
Performs other related duties as required.
Salary Grade
M2.202
Salary Range
$6,577.00 - $9,207.00- per month
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
POSITION SUMMARY:
Under the direction of the Clinic Director II/GCHC, the Call Center Manager is responsible for the daily operations of the call center and supervision of the call center agents. Their duties include hiring and training Call Center Specialists, establishing goals for call center staff to follow and resolving any customer issues or other call center problems that occur.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Hire, onboard, and train call center personnel.
Plan, organize, implement, and monitor call center operations, including but not limited to, the following areas:
Customer service
Appointment Scheduling
Communication with patients/clients, external agencies (e.g. MedPOINT, HCLA IPA, Regal IPA, etc.), and/or staff.
Coach call center staff through challenging customer service issues.
Manage staff by assigning and delegating tasks as needed.
Monitor, coach, and appropriately discipline under-performing staff
Oversee staffing including attendance, tardiness and time off requests and review accuracy and ensure that all direct reports are recording time worked accurately in the PayCom system.
Provide phone coverage due to staff shortages as a result of call outs, vacations, etc.
Analyze call center data and prepare reports for clinic/upper management.
Evaluate staff effectiveness and perform regular check-ins and performance evaluations with direct reports annually and on an as-needed basis.
Lead team meetings and give presentations to clinic management.
Analyze, establish, implement, and monitor operational goals using statistical data to determine workload, productivity, and effectiveness of team.
Develop monthly, quarterly, and annual call center goals and action plans.
Prepare work schedule to ensure efficient coverage.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Create personnel and supply budgets for approval.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist and/or patient ambassador to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Submit and follow-up on maintenance requests with the Facilities department to maintain working condition of equipment, cleanliness, and orderliness of the Call Center.
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep data safe and secure.
Assist with emergency management and preparedness plans and tasks.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. On occasion, based on business necessity, staff may be required to work a non-standard schedule.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required. A bachelors’ degree in communications, business management or a related field strongly preferred.
4 years’ experience working in customer service and/or personnel management.
4 years’ experience supervising in a Call Center.
Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the call center team.
Ability to stay calm in stressful situations.
Experience working in a Federally Qualified Health Center preferred.
Bilingual English/Spanish preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite), and phone systems, i.e., RingCentral
Call Center operations management
HIPAA and OSHA guidelines
Quality management and performance improvement
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility and authorization process
Healthcare billing processes and insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Possess active listening skills
Communicate effectively with patients, staff, peers, and superiors
Maintain strictest confidentiality of patients
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
Oct 24, 2023
Full time
POSITION SUMMARY:
Under the direction of the Clinic Director II/GCHC, the Call Center Manager is responsible for the daily operations of the call center and supervision of the call center agents. Their duties include hiring and training Call Center Specialists, establishing goals for call center staff to follow and resolving any customer issues or other call center problems that occur.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Hire, onboard, and train call center personnel.
Plan, organize, implement, and monitor call center operations, including but not limited to, the following areas:
Customer service
Appointment Scheduling
Communication with patients/clients, external agencies (e.g. MedPOINT, HCLA IPA, Regal IPA, etc.), and/or staff.
Coach call center staff through challenging customer service issues.
Manage staff by assigning and delegating tasks as needed.
Monitor, coach, and appropriately discipline under-performing staff
Oversee staffing including attendance, tardiness and time off requests and review accuracy and ensure that all direct reports are recording time worked accurately in the PayCom system.
Provide phone coverage due to staff shortages as a result of call outs, vacations, etc.
Analyze call center data and prepare reports for clinic/upper management.
Evaluate staff effectiveness and perform regular check-ins and performance evaluations with direct reports annually and on an as-needed basis.
Lead team meetings and give presentations to clinic management.
Analyze, establish, implement, and monitor operational goals using statistical data to determine workload, productivity, and effectiveness of team.
Develop monthly, quarterly, and annual call center goals and action plans.
Prepare work schedule to ensure efficient coverage.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Create personnel and supply budgets for approval.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist and/or patient ambassador to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Submit and follow-up on maintenance requests with the Facilities department to maintain working condition of equipment, cleanliness, and orderliness of the Call Center.
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep data safe and secure.
Assist with emergency management and preparedness plans and tasks.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. On occasion, based on business necessity, staff may be required to work a non-standard schedule.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required. A bachelors’ degree in communications, business management or a related field strongly preferred.
4 years’ experience working in customer service and/or personnel management.
4 years’ experience supervising in a Call Center.
Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the call center team.
Ability to stay calm in stressful situations.
Experience working in a Federally Qualified Health Center preferred.
Bilingual English/Spanish preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite), and phone systems, i.e., RingCentral
Call Center operations management
HIPAA and OSHA guidelines
Quality management and performance improvement
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility and authorization process
Healthcare billing processes and insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Possess active listening skills
Communicate effectively with patients, staff, peers, and superiors
Maintain strictest confidentiality of patients
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.