Position Title: Program Coordinator
Location: Resolution Headquarters at 370 Lexington Avenue, Suite 302, New York, NY
Classification: Non-exempt, full-time
Reporting To: Assistant Director of Programs
Start Date: Immediate
Salary Range: $26.50-28/hour
Work Environment: Hybrid (one or two days a week in-office)
About Resolution Project
At Resolution Project, we see the spark of passion in young people. We work with them to build it into a lifetime of impact. People do not need decades of experience before they can start making a difference in the world. Especially while young, they have the energy, idealism, and ambition to address complex challenges—today. But they need a community that invests and believes in their leadership. Resolution provides this support to young innovators around the world so they can break barriers and ignite meaningful change.
The Resolution Fellowship is the core of our work. To become a Resolution Fellow, young people first compete in our Social Venture Challenge (SVC), pitching ideas for social enterprises in their communities. Those who are selected become Fellows, receiving seed funding and lifelong support. Resolution is there, even if they evolve or pivot from their original ideas, with global resources, mentorship, expertise, and community, along with a growing network of local partners. These components come together to form a proven model that identifies promising young leaders, launches their first ventures, and sticks with them as they grow.
Since our beginning in 2008, Resolution Project has launched and supported the growth of over 600 Fellows, working across six continents and in over 80 countries. Altogether, our Fellows have impacted the lives of more than 4.6 million people around the globe. Through Resolution Project, young leaders receive unmatched guidance and wisdom from a team of partners, volunteers, and innovative peers around the globe. We remain committed—today and always— to all of our Fellows and to expanding our outreach to lower-resourced communities.
Position Summary
The Program Coordinator will join a high-performing team to help ensure Resolution’s achievement of key objectives, specifically contributing to Resolution’s mission by supporting Resolution Fellows throughout the Fellowship lifecycle.
This is a new role working closely with both Assistant Directors of Programs to provide administrative support to Fellows as they onboard onto the program and facilitate access to venture-related, professional resources, opportunities, and educational engagement. The Program Coordinator will also be responsible for key data management tasks and helping to draft content and resources for Resolution’s global audience. This staff member will both support ongoing projects in existing systems and have opportunities to build out new structures.
The candidate must have a flexible schedule, be prepared to join meetings and conference calls earlier and later than regular business hours – including some weekends – with appropriate compensation and/or schedule adjustments, and be willing to occasionally travel when it is safe to do so.
Key Responsibilities
Work collaboratively with professional staff, Fellows, and volunteers to support programmatic goals and organizational growth as follows:
Fellow Relations
Serve as a primary point of contact and support for Resolution Fellows.
Coordinate and run Fellow Orientation calls to help new Fellows acclimate to the program.
Coordinate the initial introductions between Fellows and their volunteer mentors, whom we call Guides.
Provide administrative support to Fellows transitioning through various stages of the Fellowship, including Community Member and Subsequent Social Enterprise Fellows.
Fellow Opportunities and Resources Support
Draft Fellow recommendation letters and nominations for external opportunities.
Help Fellows access information by updating and enhancing the Resolution Resource Platform website, working alongside the Program Associate.
Assist the Program Associate with maintaining Instagram, WhatsApp, Facebook community, LinkedIn groups, and Community Platforms by posting opportunities and events, answering requests, and sharing resources.
Provide logistical support for Resolution’s Accelerating Impact Challenge.
Update and maintain records in Salesforce, generating reports, updating the website for newly cleared Fellows, and tracking in all relevant documents.
Event and Initiatives
Schedule office hours (accessible online meetings with Subject Matter Experts) with multiple corporate partners for Fellows alongside the Assistant Director of Programs.
Engage with the Fellow community, including organizing occasional in-person and virtual events focused on educational engagement, sending reminders and notes, supporting logistics, and tracking attendance for reporting.
Help schedule and provide logistical support to speakers, panelists, partner attendees, and guests for in-person and virtual events.
Edit video content from existing event/initiative recordings for Resolution’s internal YouTube page and social media platforms.
Program Team Support
Coordination related to scheduling calls, setting up meetings, and, as needed, drafting agendas and taking meeting notes.
Work with the Program team to ensure effective data management.
Draft content for the monthly Resolution Community newsletter.
Other programmatic and general office administrative tasks as needed.
Other related duties, as requested.
Qualifications
At least one year of relevant work or strong internship experience.
Highly organized with meticulous attention to detail and follow through.
Ability to work well independently and seek support and points of escalation when needed.
High level of professional communication with good interpersonal skills to work closely with staff, volunteers, and international Fellows.
Proficient in Microsoft Office and Google Application Suites with a high level of general computer competency.
Commitment to the principles of Inclusion, Diversity, Equity, Access, and Learning (outlined here in our DEI statement: https://resolutionproject.org/dei-statement/)
Commitment to protecting young people from abuse, per Resolution’s Youth Protection Policy.
Resolution requires that all staff be fully vaccinated with an FDA or WHO authorized vaccine (or approved for an exemption as a reasonable accommodation due to a medical reason or sincerely held religious belief). Resolution abides by each state’s requirements, and acknowledges those may change over time. If moved forward to the phone screen stage, you will have the chance to ask a team member more about this requirement.
Preferred
Experience managing relationships and problem-solving in a professional setting.
Experience in research, collecting data, and creating systems.
Familiarity/experience with Salesforce or other CRM (training available).
Passionate about young people making an impact, and commitment to social change and social entrepreneurship.
Benefits
Resolution does our best to provide a competitive benefits package to our team. We have standard 35-hour work weeks with the ability to schedule to work half-day Fridays year-round. Full-time Resolution staff members have access to a range of health plans as well as coverage for dental, vision, life, and disability insurance, 100% paid for full-time staff. Full-time staff also have access to generous paid time off, a 401k match, and robust professional development opportunities. In addition, employees may opt into FSA, HSA, TransitChek, and other voluntary insurance policies.
Feb 07, 2024
Full time
Position Title: Program Coordinator
Location: Resolution Headquarters at 370 Lexington Avenue, Suite 302, New York, NY
Classification: Non-exempt, full-time
Reporting To: Assistant Director of Programs
Start Date: Immediate
Salary Range: $26.50-28/hour
Work Environment: Hybrid (one or two days a week in-office)
About Resolution Project
At Resolution Project, we see the spark of passion in young people. We work with them to build it into a lifetime of impact. People do not need decades of experience before they can start making a difference in the world. Especially while young, they have the energy, idealism, and ambition to address complex challenges—today. But they need a community that invests and believes in their leadership. Resolution provides this support to young innovators around the world so they can break barriers and ignite meaningful change.
The Resolution Fellowship is the core of our work. To become a Resolution Fellow, young people first compete in our Social Venture Challenge (SVC), pitching ideas for social enterprises in their communities. Those who are selected become Fellows, receiving seed funding and lifelong support. Resolution is there, even if they evolve or pivot from their original ideas, with global resources, mentorship, expertise, and community, along with a growing network of local partners. These components come together to form a proven model that identifies promising young leaders, launches their first ventures, and sticks with them as they grow.
Since our beginning in 2008, Resolution Project has launched and supported the growth of over 600 Fellows, working across six continents and in over 80 countries. Altogether, our Fellows have impacted the lives of more than 4.6 million people around the globe. Through Resolution Project, young leaders receive unmatched guidance and wisdom from a team of partners, volunteers, and innovative peers around the globe. We remain committed—today and always— to all of our Fellows and to expanding our outreach to lower-resourced communities.
Position Summary
The Program Coordinator will join a high-performing team to help ensure Resolution’s achievement of key objectives, specifically contributing to Resolution’s mission by supporting Resolution Fellows throughout the Fellowship lifecycle.
This is a new role working closely with both Assistant Directors of Programs to provide administrative support to Fellows as they onboard onto the program and facilitate access to venture-related, professional resources, opportunities, and educational engagement. The Program Coordinator will also be responsible for key data management tasks and helping to draft content and resources for Resolution’s global audience. This staff member will both support ongoing projects in existing systems and have opportunities to build out new structures.
The candidate must have a flexible schedule, be prepared to join meetings and conference calls earlier and later than regular business hours – including some weekends – with appropriate compensation and/or schedule adjustments, and be willing to occasionally travel when it is safe to do so.
Key Responsibilities
Work collaboratively with professional staff, Fellows, and volunteers to support programmatic goals and organizational growth as follows:
Fellow Relations
Serve as a primary point of contact and support for Resolution Fellows.
Coordinate and run Fellow Orientation calls to help new Fellows acclimate to the program.
Coordinate the initial introductions between Fellows and their volunteer mentors, whom we call Guides.
Provide administrative support to Fellows transitioning through various stages of the Fellowship, including Community Member and Subsequent Social Enterprise Fellows.
Fellow Opportunities and Resources Support
Draft Fellow recommendation letters and nominations for external opportunities.
Help Fellows access information by updating and enhancing the Resolution Resource Platform website, working alongside the Program Associate.
Assist the Program Associate with maintaining Instagram, WhatsApp, Facebook community, LinkedIn groups, and Community Platforms by posting opportunities and events, answering requests, and sharing resources.
Provide logistical support for Resolution’s Accelerating Impact Challenge.
Update and maintain records in Salesforce, generating reports, updating the website for newly cleared Fellows, and tracking in all relevant documents.
Event and Initiatives
Schedule office hours (accessible online meetings with Subject Matter Experts) with multiple corporate partners for Fellows alongside the Assistant Director of Programs.
Engage with the Fellow community, including organizing occasional in-person and virtual events focused on educational engagement, sending reminders and notes, supporting logistics, and tracking attendance for reporting.
Help schedule and provide logistical support to speakers, panelists, partner attendees, and guests for in-person and virtual events.
Edit video content from existing event/initiative recordings for Resolution’s internal YouTube page and social media platforms.
Program Team Support
Coordination related to scheduling calls, setting up meetings, and, as needed, drafting agendas and taking meeting notes.
Work with the Program team to ensure effective data management.
Draft content for the monthly Resolution Community newsletter.
Other programmatic and general office administrative tasks as needed.
Other related duties, as requested.
Qualifications
At least one year of relevant work or strong internship experience.
Highly organized with meticulous attention to detail and follow through.
Ability to work well independently and seek support and points of escalation when needed.
High level of professional communication with good interpersonal skills to work closely with staff, volunteers, and international Fellows.
Proficient in Microsoft Office and Google Application Suites with a high level of general computer competency.
Commitment to the principles of Inclusion, Diversity, Equity, Access, and Learning (outlined here in our DEI statement: https://resolutionproject.org/dei-statement/)
Commitment to protecting young people from abuse, per Resolution’s Youth Protection Policy.
Resolution requires that all staff be fully vaccinated with an FDA or WHO authorized vaccine (or approved for an exemption as a reasonable accommodation due to a medical reason or sincerely held religious belief). Resolution abides by each state’s requirements, and acknowledges those may change over time. If moved forward to the phone screen stage, you will have the chance to ask a team member more about this requirement.
Preferred
Experience managing relationships and problem-solving in a professional setting.
Experience in research, collecting data, and creating systems.
Familiarity/experience with Salesforce or other CRM (training available).
Passionate about young people making an impact, and commitment to social change and social entrepreneurship.
Benefits
Resolution does our best to provide a competitive benefits package to our team. We have standard 35-hour work weeks with the ability to schedule to work half-day Fridays year-round. Full-time Resolution staff members have access to a range of health plans as well as coverage for dental, vision, life, and disability insurance, 100% paid for full-time staff. Full-time staff also have access to generous paid time off, a 401k match, and robust professional development opportunities. In addition, employees may opt into FSA, HSA, TransitChek, and other voluntary insurance policies.
About the Program:
There isn’t a silver bullet, or a single pressure point to solve the climate crisis. It will require an army of actors, a menu of pathways and an array of interventions in the right places. Tailoring approaches to these unique situations is the sweet spot for the Climate Program at World Resources Institute. We help policymakers, businesses, and civil society at the local, national, and international levels advance the deep structural shifts necessary to address climate change. Within the Global Climate Program, the National Climate Action (NCA) initiative works with countries to achieve their climate objectives, build strong and climate resilient economies that navigate a just transition to a more climate-aligned future, and help design long-term climate strategies to get key countries to net-zero emissions by 2050.
Job Highlight:
This position is remote-eligible and only for consideration within the United States, where WRI is state registered. Existing work authorization is required at the time of application submission. WRI is unable to sponsor any visa work sponsorship for this position.
WRI’s Climate Program requires an individual to help support a diverse team of experts as a Project Coordinator with the National Climate Action initiative. You will support the Long-Term Strategies project focused on shifting climate policies in five major emerging economies that account for nearly 40% of greenhouse gas emissions and strives to improve governments’ readiness to implement actions following the long-term transitions necessary to limit warming and achieve the goals of the Paris Agreement. In this role, you will support the financial and administrative operations of the Long-Term Strategies and other projects under the National Climate Action initiative. You will provide important support to senior managers and project teams. Specific responsibilities will include drafting and monitoring contracts and procurements, processing payments, facilitating outreach efforts and events, managing team meetings, tracking expenditures, and supporting budgets, financial proposals, and grant reports, and other tasks as assigned. Position available for work in the DC office or remote in select states in the US with manager approval.
What you will do:
Financial Management (35% time)
Prepare final financial report for project’s main donor and work with relevant departments to finalize report and accompany audit process
Update and maintain project budgets including shared grants, cost-share, and other project financial arrangements
Regularly review, update, and monitor all transactions, commitments, and revenue prospects for projects
Solicit, review and process invoices and other payments in compliance with established WRI policy
Follow WRI’s internal processes and deadlines related to funding, including quarterly reviews, monthly & annual closeouts, and future fiscal year annual budget submissions
Collaborate with other NCA-related projects across WRI to coordinate on staffing, fundraising, and financial management
Grant Management (25% time)
Support financial report for project management and external donors and work with relevant departments to document expenses and prepare for audits
Draft grant proposal budgets and support the collection and submission of formal proposals for team fundraising
Support donor and grants management by supporting upkeep of company database and other knowledge management systems
Monitor and advise team on maintaining compliance with terms and conditions of complex grant and contract agreements
Project Management (25% time)
Support project managers in coordinating with external partners, and provide close liaison with WRI staff across programs and departments, and operations teams at WRI international offices
Process contracts, procurement documents, work orders, and other formal documentation for project commitments
Prepare and maintain sub-agreements and contracts in collaboration with project team ensuring agreements are completed on time, including the accurate submission of progress and financial reports
Support partner management by reviewing and drafting language for contracts, reviewing interim and final reports, and ensuring all supporting documentation is accurate and provided; remind them of deadlines, and keep records of all their documents (reports, invoices, receipts, etc.)
Maintain project status tracker to gather relevant information and activity inputs to support required narrative reports
Administration & Events Management (15% time)
Coordinate team meetings and help coordinate team’s planning processes, including responsibilities for meeting notes, action items, etc.
Coordinate recruitment and manage onboarding of new team members members and interns
Keep electronic filing system for project documents including contracts, reports and relevant backup documentation, such as invoices and timesheets
Coordinate conference, webinars and event logistics for domestic and international meetings and workshops, including venue, catering, equipment, translators, travel, per diem and visa support for WRI staff and event participants
What you will need:
Education: Bachelor's degree required or sufficient work experience to demonstrate equivalent professional competency; 1+ years of relevant, full-time work experience, preferably including familiarity with financial management, grants or contract management, or nonprofit operations;
Experience: Demonstrated strong computer skills including high level of comfort with Microsoft Office (Excel, Word, PowerPoint, Outlook), web-based communications (Teams, Zoom), with CRM database (Salesforce) and budgeting preferred
Organized thinker with an interest in program operations, grant compliance, and financial management
Ability to work independently with minimal supervision, including proactively identifying problems and working with team members to develop solutions
Strong commitment to WRI’s mission and the values of integrity, innovation and respect that underpin all aspects of our operations
Requirements: Existing work authorization is required where this position is based. WRI is unable to authorize visa work authorization.
How to Apply:
Please submit a resume with cover letter . You must apply through the WRI Careers portal to be considered.
What we offer:
A competitive salary and generous PTO that increase with tenure.
Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the US.
Opportunity to provide impact and to develop your career within a mission driven organization with access to varied learning and training opportunities.
A workplace that focuses diversity, equity, and inclusion in our work.
The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
Long-term commitment to hybrid working model with flexible working hours.
About Us:
Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.
The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values:
WRI’s mission is to move human society to live in ways that protect our Earth’s natural resources and their capacity to provide for current and future generations.
Our values are shared ideals: Integrity, Innovation, Urgency, Independence, Respect.
Our culture:
WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. W e are committed to providing equal opportunities in employment, we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.
Human Resources carefully reviews all applications.
May 30, 2023
Full time
About the Program:
There isn’t a silver bullet, or a single pressure point to solve the climate crisis. It will require an army of actors, a menu of pathways and an array of interventions in the right places. Tailoring approaches to these unique situations is the sweet spot for the Climate Program at World Resources Institute. We help policymakers, businesses, and civil society at the local, national, and international levels advance the deep structural shifts necessary to address climate change. Within the Global Climate Program, the National Climate Action (NCA) initiative works with countries to achieve their climate objectives, build strong and climate resilient economies that navigate a just transition to a more climate-aligned future, and help design long-term climate strategies to get key countries to net-zero emissions by 2050.
Job Highlight:
This position is remote-eligible and only for consideration within the United States, where WRI is state registered. Existing work authorization is required at the time of application submission. WRI is unable to sponsor any visa work sponsorship for this position.
WRI’s Climate Program requires an individual to help support a diverse team of experts as a Project Coordinator with the National Climate Action initiative. You will support the Long-Term Strategies project focused on shifting climate policies in five major emerging economies that account for nearly 40% of greenhouse gas emissions and strives to improve governments’ readiness to implement actions following the long-term transitions necessary to limit warming and achieve the goals of the Paris Agreement. In this role, you will support the financial and administrative operations of the Long-Term Strategies and other projects under the National Climate Action initiative. You will provide important support to senior managers and project teams. Specific responsibilities will include drafting and monitoring contracts and procurements, processing payments, facilitating outreach efforts and events, managing team meetings, tracking expenditures, and supporting budgets, financial proposals, and grant reports, and other tasks as assigned. Position available for work in the DC office or remote in select states in the US with manager approval.
What you will do:
Financial Management (35% time)
Prepare final financial report for project’s main donor and work with relevant departments to finalize report and accompany audit process
Update and maintain project budgets including shared grants, cost-share, and other project financial arrangements
Regularly review, update, and monitor all transactions, commitments, and revenue prospects for projects
Solicit, review and process invoices and other payments in compliance with established WRI policy
Follow WRI’s internal processes and deadlines related to funding, including quarterly reviews, monthly & annual closeouts, and future fiscal year annual budget submissions
Collaborate with other NCA-related projects across WRI to coordinate on staffing, fundraising, and financial management
Grant Management (25% time)
Support financial report for project management and external donors and work with relevant departments to document expenses and prepare for audits
Draft grant proposal budgets and support the collection and submission of formal proposals for team fundraising
Support donor and grants management by supporting upkeep of company database and other knowledge management systems
Monitor and advise team on maintaining compliance with terms and conditions of complex grant and contract agreements
Project Management (25% time)
Support project managers in coordinating with external partners, and provide close liaison with WRI staff across programs and departments, and operations teams at WRI international offices
Process contracts, procurement documents, work orders, and other formal documentation for project commitments
Prepare and maintain sub-agreements and contracts in collaboration with project team ensuring agreements are completed on time, including the accurate submission of progress and financial reports
Support partner management by reviewing and drafting language for contracts, reviewing interim and final reports, and ensuring all supporting documentation is accurate and provided; remind them of deadlines, and keep records of all their documents (reports, invoices, receipts, etc.)
Maintain project status tracker to gather relevant information and activity inputs to support required narrative reports
Administration & Events Management (15% time)
Coordinate team meetings and help coordinate team’s planning processes, including responsibilities for meeting notes, action items, etc.
Coordinate recruitment and manage onboarding of new team members members and interns
Keep electronic filing system for project documents including contracts, reports and relevant backup documentation, such as invoices and timesheets
Coordinate conference, webinars and event logistics for domestic and international meetings and workshops, including venue, catering, equipment, translators, travel, per diem and visa support for WRI staff and event participants
What you will need:
Education: Bachelor's degree required or sufficient work experience to demonstrate equivalent professional competency; 1+ years of relevant, full-time work experience, preferably including familiarity with financial management, grants or contract management, or nonprofit operations;
Experience: Demonstrated strong computer skills including high level of comfort with Microsoft Office (Excel, Word, PowerPoint, Outlook), web-based communications (Teams, Zoom), with CRM database (Salesforce) and budgeting preferred
Organized thinker with an interest in program operations, grant compliance, and financial management
Ability to work independently with minimal supervision, including proactively identifying problems and working with team members to develop solutions
Strong commitment to WRI’s mission and the values of integrity, innovation and respect that underpin all aspects of our operations
Requirements: Existing work authorization is required where this position is based. WRI is unable to authorize visa work authorization.
How to Apply:
Please submit a resume with cover letter . You must apply through the WRI Careers portal to be considered.
What we offer:
A competitive salary and generous PTO that increase with tenure.
Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the US.
Opportunity to provide impact and to develop your career within a mission driven organization with access to varied learning and training opportunities.
A workplace that focuses diversity, equity, and inclusion in our work.
The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
Long-term commitment to hybrid working model with flexible working hours.
About Us:
Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.
The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values:
WRI’s mission is to move human society to live in ways that protect our Earth’s natural resources and their capacity to provide for current and future generations.
Our values are shared ideals: Integrity, Innovation, Urgency, Independence, Respect.
Our culture:
WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. W e are committed to providing equal opportunities in employment, we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.
Human Resources carefully reviews all applications.
This position will be based out of Washington DC and will be a hybrid model of remote and required in-office work. Existing work authorization is required at the time of application submission. WRI is unable to sponsor visa work authorization for this position.
About the Program:
Now is the time to move from commitments to action on climate change—WRI is at the forefront of this urgent transition. WRI has the knowledge, convening power and tools to drive change and its Individual Philanthropy Sector builds relationships with Individuals and Family Foundations to help the Institute deliver results and bring about a more equitable and sustainable world. The Individual Philanthropy Sector is part of WRI’s broader Global Development Program, which coordinates all fundraising for WRI. In this capacity, the Individual Philanthropy Team is part of a growing and evolving Individual Philanthropy program organized around principal gifts ($500,000+), major gifts ($10,000+), mid-level gifts ($1,000-$9,999), and annual fund gifts (<$1,000).
Job Highlight:
The Individual Philanthropy Coordinator will directly support a growing Individual Philanthropy Team as it engages with Individuals and Family Foundations who provide general and programmatic support to the Organization. In this role, you will support the Team with fundraising efforts and ensure it is working in coordination across the Individual Philanthropy pipeline as well as with its counterparts within the Global Development and Communications & Marketing departments. Your daily work will include administrative and operational tasks, including scheduling, budgeting and resources management. You will support the preparation of materials used for special events, donor acknowledgements and communications. You will also serve as the Individual team’s point person for internal communications. You will be supported by the Individual Philanthropy and Development Operations teams. You will report to the Senior Manager for Operations & Strategy and will have a dotted line to the Development Operations Manager. This position will be a hybrid model of remote and in-office. Candidates must be able to work from the DC office as needed to support cultivation & stewardship opportunities.
What will you do:
Donor and Prospect Engagement (40% time):
Provide all-around support for donor engagement and events, including identifying engagement opportunities across the Institute, tracking engagement in WRI’s CRM tool, Salesforce, and serving as point of contact for the communications, core development, and program teams
Manage logistics for Individual sector-led events, including event guestlists, vendor and consultant coordination, technology, guest communications and event staffing; coordinate and support event planning and follow-up activities; and assist with multi-sector events
Support digital donor engagement by generating communication lists from Salesforce reports; creating and sending email updates and appeals through the bulk email platform; and through routine data maintenance of donor contact information and engagement preferences
Support in-house fundraising and stewardship mailings, coordinate with the communications team to outsource bulk mailings, and process all returned mail
Coordinate team inputs and develop content for internal communication vehicles and Management team meetings.
Project Management & Administrative Support (35% time):
Provide general administrative support for the Individual Philanthropy team such as scheduling meetings, meeting preparation and follow-up, taking meeting notes, ordering office and IT supplies, arranging group travel, and other administrative tasks as needed
Process contracts, work orders, expense reports, and invoices to support the team’s various stewardship activities, including events, mailings, and digital outreach
Plan yearly mailing supply schedules, monitor office stocks, and place regular orders to fulfill in-house mailing needs
Follow fundraising support processes and contribute to the maintenance of the Individual Team Fundraising best practices manual
Budgeting and Financial Management (15% time):
Oversee day-to-day financial management of Individual Philanthropy Team project budgets; comply with all internal WRI budgeting and contract policies, processes and deadlines; monitor and update monthly expenses and outlook and keep budgets up to date in IBM TM1 budgeting software in coordination with Development Operations Manager
Prepare and deliver monthly budget updates for Development Operations and Individual Philanthropy Team leads
Conduct monthly, quarterly, and annual project financial closeout
What will you need:
Education: You have completed a Bachelor’s degree or equivalent.
Experience: You have 2+ years of experience with or knowledge of Microsoft Office 365, Asana, and Salesforce CRM.
Experience working in a development operation or prior fundraising experience preferred, but not required. Ability to track and monitor project progress, expenses, budgets, deadlines and project deliverables
Experience and comfort working independently, with attention to detail, and managing multiple priorities.
Languages: Proficiency in verbal and written English.
Requirements: Existing work authorization is required where this position is based. WRI is unable to authorize visa work authorization.
Potential Salary:
The salary range for this position is 57,000 USD - 64,000 USD if filled by a candidate located and legally able to work in the US. Salary is commensurate with experience and other compensable factors.
How to Apply:
Please submit a resume and a cover letter by 6 April, 2023. You must apply through the WRI Careers portal to be considered. What we offer:
A competitive salary
Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the US.
The chance to have an impact and to develop your career within a mission driven organization with access to varied learning and training opportunities.
A workplace that strives to put diversity and inclusion at the heart of our work.
The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
Long-term commitment to hybrid working model with flexible working hours.
Generous leave days that increase with tenure.
About Us:
Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions. The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values:
WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations.
Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence, Respect.
Our culture:
WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment, we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.
Our Human Resources team carefully reviews all applications.
Mar 08, 2023
Full time
This position will be based out of Washington DC and will be a hybrid model of remote and required in-office work. Existing work authorization is required at the time of application submission. WRI is unable to sponsor visa work authorization for this position.
About the Program:
Now is the time to move from commitments to action on climate change—WRI is at the forefront of this urgent transition. WRI has the knowledge, convening power and tools to drive change and its Individual Philanthropy Sector builds relationships with Individuals and Family Foundations to help the Institute deliver results and bring about a more equitable and sustainable world. The Individual Philanthropy Sector is part of WRI’s broader Global Development Program, which coordinates all fundraising for WRI. In this capacity, the Individual Philanthropy Team is part of a growing and evolving Individual Philanthropy program organized around principal gifts ($500,000+), major gifts ($10,000+), mid-level gifts ($1,000-$9,999), and annual fund gifts (<$1,000).
Job Highlight:
The Individual Philanthropy Coordinator will directly support a growing Individual Philanthropy Team as it engages with Individuals and Family Foundations who provide general and programmatic support to the Organization. In this role, you will support the Team with fundraising efforts and ensure it is working in coordination across the Individual Philanthropy pipeline as well as with its counterparts within the Global Development and Communications & Marketing departments. Your daily work will include administrative and operational tasks, including scheduling, budgeting and resources management. You will support the preparation of materials used for special events, donor acknowledgements and communications. You will also serve as the Individual team’s point person for internal communications. You will be supported by the Individual Philanthropy and Development Operations teams. You will report to the Senior Manager for Operations & Strategy and will have a dotted line to the Development Operations Manager. This position will be a hybrid model of remote and in-office. Candidates must be able to work from the DC office as needed to support cultivation & stewardship opportunities.
What will you do:
Donor and Prospect Engagement (40% time):
Provide all-around support for donor engagement and events, including identifying engagement opportunities across the Institute, tracking engagement in WRI’s CRM tool, Salesforce, and serving as point of contact for the communications, core development, and program teams
Manage logistics for Individual sector-led events, including event guestlists, vendor and consultant coordination, technology, guest communications and event staffing; coordinate and support event planning and follow-up activities; and assist with multi-sector events
Support digital donor engagement by generating communication lists from Salesforce reports; creating and sending email updates and appeals through the bulk email platform; and through routine data maintenance of donor contact information and engagement preferences
Support in-house fundraising and stewardship mailings, coordinate with the communications team to outsource bulk mailings, and process all returned mail
Coordinate team inputs and develop content for internal communication vehicles and Management team meetings.
Project Management & Administrative Support (35% time):
Provide general administrative support for the Individual Philanthropy team such as scheduling meetings, meeting preparation and follow-up, taking meeting notes, ordering office and IT supplies, arranging group travel, and other administrative tasks as needed
Process contracts, work orders, expense reports, and invoices to support the team’s various stewardship activities, including events, mailings, and digital outreach
Plan yearly mailing supply schedules, monitor office stocks, and place regular orders to fulfill in-house mailing needs
Follow fundraising support processes and contribute to the maintenance of the Individual Team Fundraising best practices manual
Budgeting and Financial Management (15% time):
Oversee day-to-day financial management of Individual Philanthropy Team project budgets; comply with all internal WRI budgeting and contract policies, processes and deadlines; monitor and update monthly expenses and outlook and keep budgets up to date in IBM TM1 budgeting software in coordination with Development Operations Manager
Prepare and deliver monthly budget updates for Development Operations and Individual Philanthropy Team leads
Conduct monthly, quarterly, and annual project financial closeout
What will you need:
Education: You have completed a Bachelor’s degree or equivalent.
Experience: You have 2+ years of experience with or knowledge of Microsoft Office 365, Asana, and Salesforce CRM.
Experience working in a development operation or prior fundraising experience preferred, but not required. Ability to track and monitor project progress, expenses, budgets, deadlines and project deliverables
Experience and comfort working independently, with attention to detail, and managing multiple priorities.
Languages: Proficiency in verbal and written English.
Requirements: Existing work authorization is required where this position is based. WRI is unable to authorize visa work authorization.
Potential Salary:
The salary range for this position is 57,000 USD - 64,000 USD if filled by a candidate located and legally able to work in the US. Salary is commensurate with experience and other compensable factors.
How to Apply:
Please submit a resume and a cover letter by 6 April, 2023. You must apply through the WRI Careers portal to be considered. What we offer:
A competitive salary
Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the US.
The chance to have an impact and to develop your career within a mission driven organization with access to varied learning and training opportunities.
A workplace that strives to put diversity and inclusion at the heart of our work.
The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
Long-term commitment to hybrid working model with flexible working hours.
Generous leave days that increase with tenure.
About Us:
Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions. The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values:
WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations.
Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence, Respect.
Our culture:
WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment, we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.
Our Human Resources team carefully reviews all applications.
The Travel Coordinator collaborates directly with the Admissions and Staffing Departments, overseeing student and instructor flight and travel arrangements for Dragons’ international programming.
Terms and Remuneration
Remote position
Part-time, about 10-25 hours/week. Hours are variable depending on the time of year. Potential to increase hours over time through additional opportunities.
Compensation is hourly based on experience ($22-$25/hr)
Responsibilities – Responsibilities include the following ongoing tasks and projects:
Instructor Travel
Book and coordinate instructor travel logistics (flights, lodging, stipends, etc.) for orientations and courses (about 50-60 programs throughout the year)
Support Summer Orientation travel logistics (van rentals, group hotel accommodations, stipends, documentation of travel details and deadlines, etc.)
Student Travel Coordinator
Source group flights through established relationship with travel agency
Track all utilization deadlines, seat reductions, ticketing deadlines and refunds
Manage individual deviation and change date requests with travel agency
Produce flight sheets with all student flight information for instructors and Program Directors
Oversee student travel days for summer and semester programs (provide necessary flight information to flight chaperones and airport travel day managers, arrange meeting spaces, organize hotels for students, etc.)
Skills – The Travel Coordinator should demonstrate the following:
A passion for, and experience with, travel planning and logistics
Impeccable attention to detail
Excellent communication skills—both written and verbal
Strong familiarity with common administrative systems and technologies (spreadsheets, cloud-based file sharing, SalesForce, etc.)
Preferable: Experience working with international education programs
How to Apply
Interested candidates should email a cover letter and resume to travel@wheretherebedragons.com with subject line: Travel Coordinator Position .
Application deadline: December 4, 2022
Nov 07, 2022
Part time
The Travel Coordinator collaborates directly with the Admissions and Staffing Departments, overseeing student and instructor flight and travel arrangements for Dragons’ international programming.
Terms and Remuneration
Remote position
Part-time, about 10-25 hours/week. Hours are variable depending on the time of year. Potential to increase hours over time through additional opportunities.
Compensation is hourly based on experience ($22-$25/hr)
Responsibilities – Responsibilities include the following ongoing tasks and projects:
Instructor Travel
Book and coordinate instructor travel logistics (flights, lodging, stipends, etc.) for orientations and courses (about 50-60 programs throughout the year)
Support Summer Orientation travel logistics (van rentals, group hotel accommodations, stipends, documentation of travel details and deadlines, etc.)
Student Travel Coordinator
Source group flights through established relationship with travel agency
Track all utilization deadlines, seat reductions, ticketing deadlines and refunds
Manage individual deviation and change date requests with travel agency
Produce flight sheets with all student flight information for instructors and Program Directors
Oversee student travel days for summer and semester programs (provide necessary flight information to flight chaperones and airport travel day managers, arrange meeting spaces, organize hotels for students, etc.)
Skills – The Travel Coordinator should demonstrate the following:
A passion for, and experience with, travel planning and logistics
Impeccable attention to detail
Excellent communication skills—both written and verbal
Strong familiarity with common administrative systems and technologies (spreadsheets, cloud-based file sharing, SalesForce, etc.)
Preferable: Experience working with international education programs
How to Apply
Interested candidates should email a cover letter and resume to travel@wheretherebedragons.com with subject line: Travel Coordinator Position .
Application deadline: December 4, 2022
All Hands and Hearts - Smart Response, Inc.
LaPlace, Louisiana
Position Purpose
A versatile position within a dynamic non-profit organization that provides relief to survivors of natural disasters. This position is responsible for managing and supporting volunteers while on program, promoting peer-to-peer fundraising among the volunteer population and facilitating a positive, productive and impactful volunteer experience. The position is also responsible for overseeing the base management team.
Reporting Relationships
Reports to Volunteer Relations and Engagement Managers
Roles reporting to position None
Approximate number of reports 0
Essential Functions
Coordinate the arrival and departure schedules of all residential and day volunteers in liaison with the Logistics Coordinator to match the needs of the work
Update and manage the volunteer tracking database daily
Manages communication with incoming volunteers and provides assistance and guidance where necessary including promoting fundraising
Ensure all new volunteers are settled, oriented and have completed all the relevant paperwork
Conduct exit interviews with departing volunteers, and communicates this feedback to the program staff as well as the Volunteer Coordination Manager
Recruit, train and schedule volunteer base managers as needed
Provide day to day direction and feedback to base managers
Responsible for meeting a monthly fundraising target through active communication and promotion of fundraising.
Implement the Volunteer Engagement Strategy in a positive and authentic way, with the volunteer experience at the forefront.
Provide direct support to volunteers and staff to assist them with setting up and managing their personal fundraising pages.
Communicating regularly the importance and impact of volunteer fundraising on the work that we can complete. Motivate, empower and inspire volunteers to fundraise and advocate for the program.
Develop, organize and oversee on-site fundraising activities and events.
Update and maintain the tracking systems of cash and in-kind gifts on program as well as personal fundraising pages.
Compile and deliver accurate weekly and monthly financial reporting to the Volunteer Engagement Manager.
We understand vaccination is the best way to protect our beneficiaries, community members, staff and volunteers, therefore we require all of our on program staff members to be fully vaccinated against COVID-19. To be considered for this position you must be fully vaccinated. Subject to applicable guidance, the term fully vaccinated currently refers to when an individual has received either a single-shot vaccine or both doses of a two-shot vaccine, and two weeks have elapsed since the final dose.
Perform other duties as required
Financial Responsibilities
Is this position responsible for the operating budget of the associated department? No
Does this position have any other financial responsibilities? No
Position Requirements
Education High School Diploma
Related Experience Previous experience working with All Hands and Hearts or with an organization managing logistics. Volunteer experience and international travel experience preferred.
Special Competencies/Certifications Must have good written and oral communication skills. Must be confident working with Microsoft Office, Google Suite, and Salesforce. Needs to be well organized and able to prioritize and manage multiple concurrent tasks. Strong leadership skills with a proactive approach to identifying and solving problems. Able to manage a large workload and perform in a fast-paced environment.
Work Environment/Conditions Communal living environment. High-stress situations.
Compensation & Benefits
Pay rate is $11.70 USD/ hour and up, based on position, skills and experience
Room & board included
Monthly R&R breaks
Travel to and from program location
Health insurance
401K with safe harbor match
Oct 04, 2022
Full time
Position Purpose
A versatile position within a dynamic non-profit organization that provides relief to survivors of natural disasters. This position is responsible for managing and supporting volunteers while on program, promoting peer-to-peer fundraising among the volunteer population and facilitating a positive, productive and impactful volunteer experience. The position is also responsible for overseeing the base management team.
Reporting Relationships
Reports to Volunteer Relations and Engagement Managers
Roles reporting to position None
Approximate number of reports 0
Essential Functions
Coordinate the arrival and departure schedules of all residential and day volunteers in liaison with the Logistics Coordinator to match the needs of the work
Update and manage the volunteer tracking database daily
Manages communication with incoming volunteers and provides assistance and guidance where necessary including promoting fundraising
Ensure all new volunteers are settled, oriented and have completed all the relevant paperwork
Conduct exit interviews with departing volunteers, and communicates this feedback to the program staff as well as the Volunteer Coordination Manager
Recruit, train and schedule volunteer base managers as needed
Provide day to day direction and feedback to base managers
Responsible for meeting a monthly fundraising target through active communication and promotion of fundraising.
Implement the Volunteer Engagement Strategy in a positive and authentic way, with the volunteer experience at the forefront.
Provide direct support to volunteers and staff to assist them with setting up and managing their personal fundraising pages.
Communicating regularly the importance and impact of volunteer fundraising on the work that we can complete. Motivate, empower and inspire volunteers to fundraise and advocate for the program.
Develop, organize and oversee on-site fundraising activities and events.
Update and maintain the tracking systems of cash and in-kind gifts on program as well as personal fundraising pages.
Compile and deliver accurate weekly and monthly financial reporting to the Volunteer Engagement Manager.
We understand vaccination is the best way to protect our beneficiaries, community members, staff and volunteers, therefore we require all of our on program staff members to be fully vaccinated against COVID-19. To be considered for this position you must be fully vaccinated. Subject to applicable guidance, the term fully vaccinated currently refers to when an individual has received either a single-shot vaccine or both doses of a two-shot vaccine, and two weeks have elapsed since the final dose.
Perform other duties as required
Financial Responsibilities
Is this position responsible for the operating budget of the associated department? No
Does this position have any other financial responsibilities? No
Position Requirements
Education High School Diploma
Related Experience Previous experience working with All Hands and Hearts or with an organization managing logistics. Volunteer experience and international travel experience preferred.
Special Competencies/Certifications Must have good written and oral communication skills. Must be confident working with Microsoft Office, Google Suite, and Salesforce. Needs to be well organized and able to prioritize and manage multiple concurrent tasks. Strong leadership skills with a proactive approach to identifying and solving problems. Able to manage a large workload and perform in a fast-paced environment.
Work Environment/Conditions Communal living environment. High-stress situations.
Compensation & Benefits
Pay rate is $11.70 USD/ hour and up, based on position, skills and experience
Room & board included
Monthly R&R breaks
Travel to and from program location
Health insurance
401K with safe harbor match
Resolution Project
420 Lexington Ave New Yok, NY 10170
Compensation: $24.50-$26.50/hr
Reporting To: Program Manager, Partnerships and Resources
Start Date: May 2022 (as soon as possible)
Work Environment : Hybrid (in NYC office at least 2 days per week)
About Resolution Project
At Resolution Project, we see the spark of passion in young people. We work with them to build it into a lifetime of impact. People do not need decades of experience before they can start making a difference in the world. Especially while young, they have the energy, idealism, and ambition to address complex challenges—today. But they need a community that invests and believes in their leadership. Resolution provides this support to young innovators around the world so they can break barriers and ignite meaningful change.
The Resolution Fellowship is the core of our work. To become a Resolution Fellow, young people first compete in our Social Venture Challenge (SVC), pitching ideas for social enterprises in their communities. Those who are selected become Fellows, receiving seed funding and lifelong support. Resolution is there, even if they evolve or pivot from their original ideas, with global resources, mentorship, expertise, and community, along with a growing network of local partners. These components come together to form a proven model that identifies promising young leaders, launches their first ventures, and sticks with them as they grow.
Since our beginning in 2008, Resolution Project has launched and supported the growth of over 500 Fellows, working across six continents and in over 80 countries. Altogether, our Fellows have impacted the lives of more than 4.6 million people around the globe. Through Resolution Project, young leaders receive unmatched guidance and wisdom from a team of partners, volunteers, and innovative peers around the globe. We remain committed—today and always— to all of our Fellows and to expanding our outreach to lower-resourced communities.
Position summary
The Program Coordinator, Partnerships and Resources will join a high-performing team to help ensure Resolution’s achievement of key objectives to further Resolution’s mission. This is a new role working closely with the Program Manager, Partnerships and Resources to provide administrative support to Fellows accessing venture-related and professional resources, opportunities, and educational engagement. The Program Coordinator, Partnerships & Resources will be responsible for supporting the Resolution Innovation Hubs, a space for local entrepreneurs in communities where Resolution Fellows meet, collaborate, and partner with community members to build local innovation ecosystems. This staff member will both support ongoing projects in existing systems and have opportunities to build out new structures.
The Program Coordinator, Partnerships and Resources will be part of a collaborative team in a role where they will be working closely with our inspiring Resolution Fellows, volunteers, and small, high-performing staff. We are currently hiring for three different Program Coordinators, each focused on different work streams within the Program Department and reporting to different managers. We hope to be able to onboard all three Program Coordinators around the same time, allowing for a shared experience during the introductory period in their new roles. All Program Coordinators should expect lots of hands-on work, learning opportunities, and daily interactions with other members of the incredible Resolution community.
The candidate must have a flexible schedule, be prepared to join meetings and conference calls earlier and later than regular business hours – including some weekends – with appropriate compensation and/or schedule adjustments, and be willing to occasionally travel when it is safe to do so.
Key responsibilities
Work collaboratively with professional staff, Fellows, and volunteers to support programmatic goals and organizational growth as follows:
Fellow Opportunities and Resources Support
Work with the Program team to disseminate information about available opportunities and resources to Fellows and track Fellow participation in SalesForce.
Help Fellows access information by updating and enhancing the Resolution Resource Portal website, working alongside the Program team.
Prepare and send weekly opportunities summary.
Assist the Program Manager with maintaining Facebook community and LinkedIn groups by posting opportunities and events, answering requests, and sharing resources.
Support the Senior Program Associate in onboarding Social Venture Challenge Winners by identifying Subject Matter Experts.
Draft Fellow recommendation letters.
Fellow Education Engagement
Schedule office hours (accessible online meetings with Subject Matter Experts) with corporate partners for Fellows alongside the Program Manager.
Engage with the Fellow community, including organizing occasional in-person and virtual events focused on educational engagement, sending reminders and notes, and supporting logistics as needed.
Help schedule and provide logistical support to speakers, panelists, partner attendees, and guests for in-person and virtual events.
Hub Engagement
Serve as a primary point of contact and support for Resolution Hub team members and Fellows for our partners in Rwanda, Kenya, and Singapore.
Engage with the Hub teams, including attending monthly Hub meetings, scheduling in-person and virtual events, sending reminders and notes, and supporting activities as needed.
Keep the Hub community members engaged by connecting and sharing resources, conversations, and events via WhatsApp and other relevant channels.
Support in content creation and management of the Resolution Hubs Instagram account to help build an online community.
Support the identification and launch of any new Resolution Hubs.
Work with Fellow leads to schedule and support speakers, panelists, partner attendees, and guests for in-person and virtual Hub events.
Use Canva to design Hub event promotional materials (training provided).
Program Team Support
Coordination related to scheduling calls, setting up meetings, and, as needed, drafting agendas and taking meeting notes.
Work with the Program team to ensure effective data management, including updating records in Salesforce, generating reports, updating the website, and handling tracking in all relevant documents.
Draft content for the monthly Resolution Community newsletter.
Other programmatic and general office administrative tasks as needed.
Qualifications
At least one year of relevant work or strong internship experience.
Extremely organized with meticulous attention to detail and follow-through.
Ability to both work well independently and seek support and points of escalation when needed.
High level of professional and culturally-competent communication with good interpersonal skills to work closely with staff, volunteers, partners, and international Fellows.
Proficient in Microsoft Office and Google Application Suites with a high level of general computer competency.
Commitment to the principles of Inclusion, Diversity, Equity, Access, and Learning (outlined here in our DEI statement: https://resolutionproject.org/deistatement/ ).
Resolution requires that all staff be fully vaccinated with an FDA or WHO authorized vaccine (or approved for an exemption as a reasonable accommodation due to a medical reason or sincerely held religious belief). Resolution abides by each state’s requirements and acknowledges those may change over time. If moved forward to the phone screen stage, you will have the chance to ask a team member more about this requirement.
Preferred
Experience in relationship management, especially with partners, volunteers, and/or constituents.
Familiarity/experience with Salesforce or other CRM (training available).
Experience in research, collecting data, and creating systems.
Passionate about young people making an impact, and commitment to social change and social entrepreneurship.
Benefits
Resolution does our best to provide a competitive benefits package to our team. Full-time Resolution staff members have access to a range of health plans as well as coverage for dental, vision, life, and disability insurance, covered at 100% for the employee. Full-time staff also have access to generous paid time off and robust professional development opportunities. In addition, employees may opt into FSA, HSA, transit check, and other voluntary insurance policies.
Resolution is an equal opportunity employer. The organization does not engage in and prohibits discrimination in employment opportunities or practices on the basis of race or ethnicity, color, national origin, ancestry, gender identity, sex or gender (including pregnancy), LGBTQ+ status or sexual orientation, age, religion, creed, physical or mental disability, marital or partnership status, veteran status, military service status, or any other characteristic protected by state, local or federal law.
Mar 18, 2022
Full time
Compensation: $24.50-$26.50/hr
Reporting To: Program Manager, Partnerships and Resources
Start Date: May 2022 (as soon as possible)
Work Environment : Hybrid (in NYC office at least 2 days per week)
About Resolution Project
At Resolution Project, we see the spark of passion in young people. We work with them to build it into a lifetime of impact. People do not need decades of experience before they can start making a difference in the world. Especially while young, they have the energy, idealism, and ambition to address complex challenges—today. But they need a community that invests and believes in their leadership. Resolution provides this support to young innovators around the world so they can break barriers and ignite meaningful change.
The Resolution Fellowship is the core of our work. To become a Resolution Fellow, young people first compete in our Social Venture Challenge (SVC), pitching ideas for social enterprises in their communities. Those who are selected become Fellows, receiving seed funding and lifelong support. Resolution is there, even if they evolve or pivot from their original ideas, with global resources, mentorship, expertise, and community, along with a growing network of local partners. These components come together to form a proven model that identifies promising young leaders, launches their first ventures, and sticks with them as they grow.
Since our beginning in 2008, Resolution Project has launched and supported the growth of over 500 Fellows, working across six continents and in over 80 countries. Altogether, our Fellows have impacted the lives of more than 4.6 million people around the globe. Through Resolution Project, young leaders receive unmatched guidance and wisdom from a team of partners, volunteers, and innovative peers around the globe. We remain committed—today and always— to all of our Fellows and to expanding our outreach to lower-resourced communities.
Position summary
The Program Coordinator, Partnerships and Resources will join a high-performing team to help ensure Resolution’s achievement of key objectives to further Resolution’s mission. This is a new role working closely with the Program Manager, Partnerships and Resources to provide administrative support to Fellows accessing venture-related and professional resources, opportunities, and educational engagement. The Program Coordinator, Partnerships & Resources will be responsible for supporting the Resolution Innovation Hubs, a space for local entrepreneurs in communities where Resolution Fellows meet, collaborate, and partner with community members to build local innovation ecosystems. This staff member will both support ongoing projects in existing systems and have opportunities to build out new structures.
The Program Coordinator, Partnerships and Resources will be part of a collaborative team in a role where they will be working closely with our inspiring Resolution Fellows, volunteers, and small, high-performing staff. We are currently hiring for three different Program Coordinators, each focused on different work streams within the Program Department and reporting to different managers. We hope to be able to onboard all three Program Coordinators around the same time, allowing for a shared experience during the introductory period in their new roles. All Program Coordinators should expect lots of hands-on work, learning opportunities, and daily interactions with other members of the incredible Resolution community.
The candidate must have a flexible schedule, be prepared to join meetings and conference calls earlier and later than regular business hours – including some weekends – with appropriate compensation and/or schedule adjustments, and be willing to occasionally travel when it is safe to do so.
Key responsibilities
Work collaboratively with professional staff, Fellows, and volunteers to support programmatic goals and organizational growth as follows:
Fellow Opportunities and Resources Support
Work with the Program team to disseminate information about available opportunities and resources to Fellows and track Fellow participation in SalesForce.
Help Fellows access information by updating and enhancing the Resolution Resource Portal website, working alongside the Program team.
Prepare and send weekly opportunities summary.
Assist the Program Manager with maintaining Facebook community and LinkedIn groups by posting opportunities and events, answering requests, and sharing resources.
Support the Senior Program Associate in onboarding Social Venture Challenge Winners by identifying Subject Matter Experts.
Draft Fellow recommendation letters.
Fellow Education Engagement
Schedule office hours (accessible online meetings with Subject Matter Experts) with corporate partners for Fellows alongside the Program Manager.
Engage with the Fellow community, including organizing occasional in-person and virtual events focused on educational engagement, sending reminders and notes, and supporting logistics as needed.
Help schedule and provide logistical support to speakers, panelists, partner attendees, and guests for in-person and virtual events.
Hub Engagement
Serve as a primary point of contact and support for Resolution Hub team members and Fellows for our partners in Rwanda, Kenya, and Singapore.
Engage with the Hub teams, including attending monthly Hub meetings, scheduling in-person and virtual events, sending reminders and notes, and supporting activities as needed.
Keep the Hub community members engaged by connecting and sharing resources, conversations, and events via WhatsApp and other relevant channels.
Support in content creation and management of the Resolution Hubs Instagram account to help build an online community.
Support the identification and launch of any new Resolution Hubs.
Work with Fellow leads to schedule and support speakers, panelists, partner attendees, and guests for in-person and virtual Hub events.
Use Canva to design Hub event promotional materials (training provided).
Program Team Support
Coordination related to scheduling calls, setting up meetings, and, as needed, drafting agendas and taking meeting notes.
Work with the Program team to ensure effective data management, including updating records in Salesforce, generating reports, updating the website, and handling tracking in all relevant documents.
Draft content for the monthly Resolution Community newsletter.
Other programmatic and general office administrative tasks as needed.
Qualifications
At least one year of relevant work or strong internship experience.
Extremely organized with meticulous attention to detail and follow-through.
Ability to both work well independently and seek support and points of escalation when needed.
High level of professional and culturally-competent communication with good interpersonal skills to work closely with staff, volunteers, partners, and international Fellows.
Proficient in Microsoft Office and Google Application Suites with a high level of general computer competency.
Commitment to the principles of Inclusion, Diversity, Equity, Access, and Learning (outlined here in our DEI statement: https://resolutionproject.org/deistatement/ ).
Resolution requires that all staff be fully vaccinated with an FDA or WHO authorized vaccine (or approved for an exemption as a reasonable accommodation due to a medical reason or sincerely held religious belief). Resolution abides by each state’s requirements and acknowledges those may change over time. If moved forward to the phone screen stage, you will have the chance to ask a team member more about this requirement.
Preferred
Experience in relationship management, especially with partners, volunteers, and/or constituents.
Familiarity/experience with Salesforce or other CRM (training available).
Experience in research, collecting data, and creating systems.
Passionate about young people making an impact, and commitment to social change and social entrepreneurship.
Benefits
Resolution does our best to provide a competitive benefits package to our team. Full-time Resolution staff members have access to a range of health plans as well as coverage for dental, vision, life, and disability insurance, covered at 100% for the employee. Full-time staff also have access to generous paid time off and robust professional development opportunities. In addition, employees may opt into FSA, HSA, transit check, and other voluntary insurance policies.
Resolution is an equal opportunity employer. The organization does not engage in and prohibits discrimination in employment opportunities or practices on the basis of race or ethnicity, color, national origin, ancestry, gender identity, sex or gender (including pregnancy), LGBTQ+ status or sexual orientation, age, religion, creed, physical or mental disability, marital or partnership status, veteran status, military service status, or any other characteristic protected by state, local or federal law.
Resolution Project
420 Lexington Ave New York, NY 10170
Compensation: $24.50-$26.50/hr
Reporting To: Program Manager, Fellow Experience
Start Date: May 2022 (as soon as possible)
Work Environment: Hybrid (in NYC office at least 2 days per week)
About Resolution Project
At Resolution Project, we see the spark of passion in young people. We work with them to build it into a lifetime of impact. People do not need decades of experience before they can start making a difference in the world. Especially while young, they have the energy, idealism, and ambition to address complex challenges—today. But they need a community that invests and believes in their leadership. Resolution provides this support to young innovators around the world so they can break barriers and ignite meaningful change.
The Resolution Fellowship is the core of our work. To become a Resolution Fellow, young people first compete in our Social Venture Challenge (SVC), pitching ideas for social enterprises in their communities. Those who are selected become Fellows, receiving seed funding and lifelong support. Resolution is there, even if they evolve or pivot from their original ideas, with global resources, mentorship, expertise, and community, along with a growing network of local partners. These components come together to form a proven model that identifies promising young leaders, launches their first ventures, and sticks with them as they grow.
Since our beginning in 2008, Resolution Project has launched and supported the growth of over 500 Fellows, working across six continents and in over 80 countries. Altogether, our Fellows have impacted the lives of more than 4.6 million people around the globe. Through Resolution Project, young leaders receive unmatched guidance and wisdom from a team of partners, volunteers, and innovative peers around the globe. We remain committed—today and always— to all of our Fellows and to expanding our outreach to lower-resourced communities.
Position summary
The Program Coordinator, Fellowship Support is the external marketing name for our internal role, Program Coordinator, Fellow Experience. The Program Coordinator, Fellow Experience will join a high-performing team to help ensure Resolution’s achievement of key objectives, specifically contributing to Resolution’s mission by supporting Resolution Fellows throughout the Fellowship lifecycle. This role focuses on working alongside the Program Manager, Fellow Experience to enhance the Fellowship experience through administrative support for community-building initiatives and relationship management. This Program Coordinator will also be responsible for supporting Resolution’s Fellow Council, a group of dedicated Fellows who act as sounding boards for the organization regarding all things related to the Fellowship.
The Program Coordinator, Fellow Experience will be part of a collaborative team in a role where they will be working closely with our inspiring Resolution Fellows, volunteers, and small, high-performing staff. We are currently hiring for three different Program Coordinators, all focused on different work streams within the Program Department and reporting to different managers. We hope to be able to onboard all three Program Coordinators around the same time, allowing for a shared experience during the introductory period in their new roles. All Program Coordinators should expect lots of hands-on work, learning opportunities, and daily interactions with other members of the incredible Resolution community.
The candidate must have a flexible schedule, be prepared to join meetings and conference calls earlier and later than regular business hours – including some weekends – with appropriate compensation and/or schedule adjustments, and be willing to occasionally travel when it is safe to do so.
Key responsibilities
Work collaboratively with professional staff, Fellows, and volunteers to support programmatic goals and organizational growth as follows:
Fellow Relations
Serve as a primary point of contact and support for Resolution Fellows.
Coordinate and run Fellow Orientation calls to help new Fellows acclimate to the program.
Work with the Program Manager, Fellow Experience to support Fellows through the review of monthly and semi-annual reports, problem-solving, and frequent follow-up.
Update and enhance the Resolution Resource Portal website, working alongside the Program team, to help Fellows access information.
Coordinate the initial introductions between Fellows and their volunteer mentors, who we call Guides.
Provide administrative support to Fellows transitioning through various stages of the Fellowship.
Community Engagement
Coordinate logistics for monthly Fellow Council meetings including setting up meetings, sending reminders, and taking meeting minutes as needed.
Support Fellow Council Members to organize and launch community-building initiatives.
Engage with the Fellow community, including organizing in-person and virtual events focused on community engagement, sending reminders and notes, and supporting logistics as needed.
Coordinate virtual Social Venture Challenge Awards and Celebrations alongside the Program Manager, Fellow Experience.
Help schedule and support speakers, panelists, partner attendees, Fellows, and guests for various in-person and virtual events.
Program Team Support
Coordination related to scheduling calls, setting up meetings, and, as needed, drafting agendas and taking meeting notes.
Assist the Director of Finance with the distribution and management of Fellow grants.
Work with the Program team to ensure effective data management, primarily using Salesforce.
Assist with generating reports, updating the website, and handling tracking in all relevant documents.
Draft content for the monthly Resolution Community newsletter.
Other programmatic and general office administrative tasks as needed.
Qualifications
At least one year of relevant work or strong internship experience.
Extremely organized with meticulous attention to detail and follow through.
Ability to both work well independently and seek support and points of escalation when needed.
High level of professional communication with good interpersonal skills to work closely with staff, volunteers, and international Fellows.
Commitment to the principles of Inclusion, Diversity, Equity, Access, and Learning (outlined here in our DEI statement: https://resolutionproject.org/deistatement/ ).
Proficient in Microsoft Office and Google Application Suites with a high level of general computer competency.
Resolution requires that all staff be fully vaccinated with an FDA or WHO authorized vaccine (or approved for an exemption as a reasonable accommodation due to a medical reason or sincerely held religious belief). Resolution abides by each state’s requirements and acknowledges those may change over time. If moved forward to the phone screen stage, you will have the chance to ask a team member more about this requirement.
Preferred
Experience managing relationships and problem-solving in a professional setting.
Enthusiasm for community building initiatives.
Familiarity/experience with Salesforce or other CRM (training available).
Passionate about young people making an impact, and commitment to social change and social entrepreneurship.
Benefits
Resolution does our best to provide a competitive benefits package to our team. Full-time Resolution staff members have access to a range of health plans as well as coverage for dental, vision, life, and disability insurance, covered at 100% for the employee. Full time staff also have access to generous paid time off and robust professional development opportunities. In addition, employees may opt into FSA, HSA, transit check, and other voluntary insurance policies.
Resolution is an equal opportunity employer. The organization does not engage in and prohibits discrimination in employment opportunities or practices on the basis of race or ethnicity, color, national origin, ancestry, gender identity, sex or gender (including pregnancy), LGBTQ+ status or sexual orientation, age, religion, creed, physical or mental disability, marital or partnership status, veteran status, military service status, or any other characteristic protected by state, local or federal law.
Mar 18, 2022
Full time
Compensation: $24.50-$26.50/hr
Reporting To: Program Manager, Fellow Experience
Start Date: May 2022 (as soon as possible)
Work Environment: Hybrid (in NYC office at least 2 days per week)
About Resolution Project
At Resolution Project, we see the spark of passion in young people. We work with them to build it into a lifetime of impact. People do not need decades of experience before they can start making a difference in the world. Especially while young, they have the energy, idealism, and ambition to address complex challenges—today. But they need a community that invests and believes in their leadership. Resolution provides this support to young innovators around the world so they can break barriers and ignite meaningful change.
The Resolution Fellowship is the core of our work. To become a Resolution Fellow, young people first compete in our Social Venture Challenge (SVC), pitching ideas for social enterprises in their communities. Those who are selected become Fellows, receiving seed funding and lifelong support. Resolution is there, even if they evolve or pivot from their original ideas, with global resources, mentorship, expertise, and community, along with a growing network of local partners. These components come together to form a proven model that identifies promising young leaders, launches their first ventures, and sticks with them as they grow.
Since our beginning in 2008, Resolution Project has launched and supported the growth of over 500 Fellows, working across six continents and in over 80 countries. Altogether, our Fellows have impacted the lives of more than 4.6 million people around the globe. Through Resolution Project, young leaders receive unmatched guidance and wisdom from a team of partners, volunteers, and innovative peers around the globe. We remain committed—today and always— to all of our Fellows and to expanding our outreach to lower-resourced communities.
Position summary
The Program Coordinator, Fellowship Support is the external marketing name for our internal role, Program Coordinator, Fellow Experience. The Program Coordinator, Fellow Experience will join a high-performing team to help ensure Resolution’s achievement of key objectives, specifically contributing to Resolution’s mission by supporting Resolution Fellows throughout the Fellowship lifecycle. This role focuses on working alongside the Program Manager, Fellow Experience to enhance the Fellowship experience through administrative support for community-building initiatives and relationship management. This Program Coordinator will also be responsible for supporting Resolution’s Fellow Council, a group of dedicated Fellows who act as sounding boards for the organization regarding all things related to the Fellowship.
The Program Coordinator, Fellow Experience will be part of a collaborative team in a role where they will be working closely with our inspiring Resolution Fellows, volunteers, and small, high-performing staff. We are currently hiring for three different Program Coordinators, all focused on different work streams within the Program Department and reporting to different managers. We hope to be able to onboard all three Program Coordinators around the same time, allowing for a shared experience during the introductory period in their new roles. All Program Coordinators should expect lots of hands-on work, learning opportunities, and daily interactions with other members of the incredible Resolution community.
The candidate must have a flexible schedule, be prepared to join meetings and conference calls earlier and later than regular business hours – including some weekends – with appropriate compensation and/or schedule adjustments, and be willing to occasionally travel when it is safe to do so.
Key responsibilities
Work collaboratively with professional staff, Fellows, and volunteers to support programmatic goals and organizational growth as follows:
Fellow Relations
Serve as a primary point of contact and support for Resolution Fellows.
Coordinate and run Fellow Orientation calls to help new Fellows acclimate to the program.
Work with the Program Manager, Fellow Experience to support Fellows through the review of monthly and semi-annual reports, problem-solving, and frequent follow-up.
Update and enhance the Resolution Resource Portal website, working alongside the Program team, to help Fellows access information.
Coordinate the initial introductions between Fellows and their volunteer mentors, who we call Guides.
Provide administrative support to Fellows transitioning through various stages of the Fellowship.
Community Engagement
Coordinate logistics for monthly Fellow Council meetings including setting up meetings, sending reminders, and taking meeting minutes as needed.
Support Fellow Council Members to organize and launch community-building initiatives.
Engage with the Fellow community, including organizing in-person and virtual events focused on community engagement, sending reminders and notes, and supporting logistics as needed.
Coordinate virtual Social Venture Challenge Awards and Celebrations alongside the Program Manager, Fellow Experience.
Help schedule and support speakers, panelists, partner attendees, Fellows, and guests for various in-person and virtual events.
Program Team Support
Coordination related to scheduling calls, setting up meetings, and, as needed, drafting agendas and taking meeting notes.
Assist the Director of Finance with the distribution and management of Fellow grants.
Work with the Program team to ensure effective data management, primarily using Salesforce.
Assist with generating reports, updating the website, and handling tracking in all relevant documents.
Draft content for the monthly Resolution Community newsletter.
Other programmatic and general office administrative tasks as needed.
Qualifications
At least one year of relevant work or strong internship experience.
Extremely organized with meticulous attention to detail and follow through.
Ability to both work well independently and seek support and points of escalation when needed.
High level of professional communication with good interpersonal skills to work closely with staff, volunteers, and international Fellows.
Commitment to the principles of Inclusion, Diversity, Equity, Access, and Learning (outlined here in our DEI statement: https://resolutionproject.org/deistatement/ ).
Proficient in Microsoft Office and Google Application Suites with a high level of general computer competency.
Resolution requires that all staff be fully vaccinated with an FDA or WHO authorized vaccine (or approved for an exemption as a reasonable accommodation due to a medical reason or sincerely held religious belief). Resolution abides by each state’s requirements and acknowledges those may change over time. If moved forward to the phone screen stage, you will have the chance to ask a team member more about this requirement.
Preferred
Experience managing relationships and problem-solving in a professional setting.
Enthusiasm for community building initiatives.
Familiarity/experience with Salesforce or other CRM (training available).
Passionate about young people making an impact, and commitment to social change and social entrepreneurship.
Benefits
Resolution does our best to provide a competitive benefits package to our team. Full-time Resolution staff members have access to a range of health plans as well as coverage for dental, vision, life, and disability insurance, covered at 100% for the employee. Full time staff also have access to generous paid time off and robust professional development opportunities. In addition, employees may opt into FSA, HSA, transit check, and other voluntary insurance policies.
Resolution is an equal opportunity employer. The organization does not engage in and prohibits discrimination in employment opportunities or practices on the basis of race or ethnicity, color, national origin, ancestry, gender identity, sex or gender (including pregnancy), LGBTQ+ status or sexual orientation, age, religion, creed, physical or mental disability, marital or partnership status, veteran status, military service status, or any other characteristic protected by state, local or federal law.
Resolution Project
420 Lexington Ave New York, NY 10170
Compensation: $24.50-$26.50/hr
Reporting To: Program Manager, Guide Program
Start Date: May 2022 (as soon as possible)
Work Environment : Hybrid (in NYC office at least 2 days per week)
About Resolution Project
At Resolution Project, we see the spark of passion in young people. We work with them to build it into a lifetime of impact. People do not need decades of experience before they can start making a difference in the world. Especially while young, they have the energy, idealism, and ambition to address complex challenges—today. But they need a community that invests and believes in their leadership. Resolution provides this support to young innovators around the world so they can break barriers and ignite meaningful change.
The Resolution Fellowship is the core of our work. To become a Resolution Fellow, young people first compete in our Social Venture Challenge (SVC), pitching ideas for social enterprises in their communities. Those who are selected become Fellows, receiving seed funding and lifelong support. Resolution is there, even if they evolve or pivot from their original ideas, with global resources, mentorship, expertise, and community, along with a growing network of local partners. These components come together to form a proven model that identifies promising young leaders, launches their first ventures, and sticks with them as they grow.
Since our beginning in 2008, Resolution Project has launched and supported the growth of over 500 Fellows, working across six continents and in over 80 countries. Altogether, our Fellows have impacted the lives of more than 4.6 million people around the globe. Through Resolution Project, young leaders receive unmatched guidance and wisdom from a team of partners, volunteers, and innovative peers around the globe. We remain committed—today and always— to all of our Fellows and to expanding our outreach to lower-resourced communities.
Position summary
The Program Coordinator, Volunteer Program is the external marketing name for our internal role, Program Coordinator, Guide Program. The Program Coordinator, Guide Program will join a high-performing team to help ensure Resolution’s achievement of key objectives, with specific duties related to the successful management of the Resolution Guide Program. This is a new role working closely with the Program Manager, Guide Program actively recruit, onboard and manage virtual volunteers called Resolution Guides. Guides support Resolution Fellows throughout the implementation of their social ventures and provide professional and personal support to the Fellows they work with. This role will also provide the opportunity for the Program Coordinator, Guide Program to lead in communication strategies to build Guide community and support volunteer engagement initiatives to recognize volunteers for their contributions to supporting Resolution Fellows and our mission.
The Program Coordinator, Guide Program will be part of a collaborative team in a role where they will be working closely with our inspiring Resolution Fellows, volunteers, and small, high-performing staff. We are currently hiring for three different Program Coordinators, all focused on different work streams within the Program Department and reporting to different managers. We hope to be able to onboard all three Program Coordinators around the same time, allowing for a shared experience during the introductory period in their new roles. All Program Coordinators should expect lots of hands-on work, learning opportunities, and daily interactions with other members of the incredible Resolution community.
The candidate must have a flexible schedule, be prepared to join meetings and conference calls earlier and later than regular business hours – including some weekends – with appropriate compensation and/or schedule adjustments, and be willing to occasionally travel when it is safe to do so.
Key Responsibilities
Work collaboratively with professional staff, Fellows, and volunteers to support programmatic goals and organizational growth as follows:
Guide Recruitment and Onboarding
Actively recruit volunteer candidates who are interested in the Guide role.
Develop marketing content and update volunteer postings to promote the Guide Program, working alongside the Program Manager and Assistant Director of Communications.
Screen and process new Guide applications for review by the Program Manager.
Schedule Guide interviews and training calls.
Update and maintain records to ensure a smooth process for matching Guides with Fellow teams.
Coordinate the introduction of Resolution Guides to Fellow teams in collaboration with other Program staff.
Volunteer Engagement
Engage with the Guide community through organizing occasional in-person and virtual events focused on community engagement, sending reminders and notes, and supporting logistics as needed.
Assist the Program Manager, Guide Program with developing strategies to recognize volunteer contributions.
Maintain the Guide community Facebook and LinkedIn groups by adding members and posting engaging content.
Guide Administrative Support
Schedule and send Monthly Guide Report reminders in Salesforce.
Assist the Program Manager with supporting Guide Leaders (volunteer leaders who provide support to Resolution Guides)by helping with tracking, scheduling, and attending meetings.
Update and maintain volunteer records in Salesforce and other volunteer management systems.
Program Team Support
Coordination related to scheduling calls, setting up meetings, and, as needed, drafting agendas and taking meeting notes.
Work with the Program team to ensure effective data management, including updating records in Salesforce, generating reports, updating the website, and handling tracking in all relevant documents.
Help schedule and support speakers, panelists, partner attendees, Guides, and guests for various in-person and virtual events.
Draft content for the monthly Resolution Community newsletter.
Other programmatic and general office administrative tasks as needed.
Qualifications
At least one year of relevant work or strong internship experience.
Extremely organized with meticulous attention to detail and follow through.
Ability to both work well independently and seek support and points of escalation when needed.
High level of professional written and verbal communication with good interpersonal skills to work closely with volunteers, staff, and international Fellows.
Proficient in Microsoft Office and Google Application Suites with a high level of general computer competency.
Commitment to the principles of Inclusion, Diversity, Equity, Access, and Learning (outlined here in our DEI statement: https://resolutionproject.org/deistatement/ ).
Resolution requires that all staff be fully vaccinated with an FDA or WHO authorized vaccine (or approved for an exemption as a reasonable accommodation due to a medical reason or sincerely held religious belief). Resolution abides by each state’s requirements and acknowledges those may change over time. If moved forward to the phone screen stage, you will have the chance to ask a team member more about this requirement.
Preferred
Experience recruiting and/or managing volunteers.
Experience with social media and/or community organizing.
Familiarity/experience with Salesforce or other CRM (training available).
Passionate about young people making an impact, and commitment to social change and social entrepreneurship.
Benefits
Resolution does our best to provide a competitive benefits package to our team. Full-time Resolution staff members have access to a range of health plans as well as coverage for dental, vision, life, and disability insurance, covered at 100% for the employee. Full time staff also have access to generous paid time off and robust professional development opportunities. In addition, employees may opt into FSA, HSA, transit check, and other voluntary insurance policies.
Resolution is an equal opportunity employer. The organization does not engage in and prohibits discrimination in employment opportunities or practices on the basis of race or ethnicity, color, national origin, ancestry, gender identity, sex or gender (including pregnancy), LGBTQ+ status or sexual orientation, age, religion, creed, physical or mental disability, marital or partnership status, veteran status, military service status, or any other characteristic protected by state, local or federal law.
Mar 18, 2022
Full time
Compensation: $24.50-$26.50/hr
Reporting To: Program Manager, Guide Program
Start Date: May 2022 (as soon as possible)
Work Environment : Hybrid (in NYC office at least 2 days per week)
About Resolution Project
At Resolution Project, we see the spark of passion in young people. We work with them to build it into a lifetime of impact. People do not need decades of experience before they can start making a difference in the world. Especially while young, they have the energy, idealism, and ambition to address complex challenges—today. But they need a community that invests and believes in their leadership. Resolution provides this support to young innovators around the world so they can break barriers and ignite meaningful change.
The Resolution Fellowship is the core of our work. To become a Resolution Fellow, young people first compete in our Social Venture Challenge (SVC), pitching ideas for social enterprises in their communities. Those who are selected become Fellows, receiving seed funding and lifelong support. Resolution is there, even if they evolve or pivot from their original ideas, with global resources, mentorship, expertise, and community, along with a growing network of local partners. These components come together to form a proven model that identifies promising young leaders, launches their first ventures, and sticks with them as they grow.
Since our beginning in 2008, Resolution Project has launched and supported the growth of over 500 Fellows, working across six continents and in over 80 countries. Altogether, our Fellows have impacted the lives of more than 4.6 million people around the globe. Through Resolution Project, young leaders receive unmatched guidance and wisdom from a team of partners, volunteers, and innovative peers around the globe. We remain committed—today and always— to all of our Fellows and to expanding our outreach to lower-resourced communities.
Position summary
The Program Coordinator, Volunteer Program is the external marketing name for our internal role, Program Coordinator, Guide Program. The Program Coordinator, Guide Program will join a high-performing team to help ensure Resolution’s achievement of key objectives, with specific duties related to the successful management of the Resolution Guide Program. This is a new role working closely with the Program Manager, Guide Program actively recruit, onboard and manage virtual volunteers called Resolution Guides. Guides support Resolution Fellows throughout the implementation of their social ventures and provide professional and personal support to the Fellows they work with. This role will also provide the opportunity for the Program Coordinator, Guide Program to lead in communication strategies to build Guide community and support volunteer engagement initiatives to recognize volunteers for their contributions to supporting Resolution Fellows and our mission.
The Program Coordinator, Guide Program will be part of a collaborative team in a role where they will be working closely with our inspiring Resolution Fellows, volunteers, and small, high-performing staff. We are currently hiring for three different Program Coordinators, all focused on different work streams within the Program Department and reporting to different managers. We hope to be able to onboard all three Program Coordinators around the same time, allowing for a shared experience during the introductory period in their new roles. All Program Coordinators should expect lots of hands-on work, learning opportunities, and daily interactions with other members of the incredible Resolution community.
The candidate must have a flexible schedule, be prepared to join meetings and conference calls earlier and later than regular business hours – including some weekends – with appropriate compensation and/or schedule adjustments, and be willing to occasionally travel when it is safe to do so.
Key Responsibilities
Work collaboratively with professional staff, Fellows, and volunteers to support programmatic goals and organizational growth as follows:
Guide Recruitment and Onboarding
Actively recruit volunteer candidates who are interested in the Guide role.
Develop marketing content and update volunteer postings to promote the Guide Program, working alongside the Program Manager and Assistant Director of Communications.
Screen and process new Guide applications for review by the Program Manager.
Schedule Guide interviews and training calls.
Update and maintain records to ensure a smooth process for matching Guides with Fellow teams.
Coordinate the introduction of Resolution Guides to Fellow teams in collaboration with other Program staff.
Volunteer Engagement
Engage with the Guide community through organizing occasional in-person and virtual events focused on community engagement, sending reminders and notes, and supporting logistics as needed.
Assist the Program Manager, Guide Program with developing strategies to recognize volunteer contributions.
Maintain the Guide community Facebook and LinkedIn groups by adding members and posting engaging content.
Guide Administrative Support
Schedule and send Monthly Guide Report reminders in Salesforce.
Assist the Program Manager with supporting Guide Leaders (volunteer leaders who provide support to Resolution Guides)by helping with tracking, scheduling, and attending meetings.
Update and maintain volunteer records in Salesforce and other volunteer management systems.
Program Team Support
Coordination related to scheduling calls, setting up meetings, and, as needed, drafting agendas and taking meeting notes.
Work with the Program team to ensure effective data management, including updating records in Salesforce, generating reports, updating the website, and handling tracking in all relevant documents.
Help schedule and support speakers, panelists, partner attendees, Guides, and guests for various in-person and virtual events.
Draft content for the monthly Resolution Community newsletter.
Other programmatic and general office administrative tasks as needed.
Qualifications
At least one year of relevant work or strong internship experience.
Extremely organized with meticulous attention to detail and follow through.
Ability to both work well independently and seek support and points of escalation when needed.
High level of professional written and verbal communication with good interpersonal skills to work closely with volunteers, staff, and international Fellows.
Proficient in Microsoft Office and Google Application Suites with a high level of general computer competency.
Commitment to the principles of Inclusion, Diversity, Equity, Access, and Learning (outlined here in our DEI statement: https://resolutionproject.org/deistatement/ ).
Resolution requires that all staff be fully vaccinated with an FDA or WHO authorized vaccine (or approved for an exemption as a reasonable accommodation due to a medical reason or sincerely held religious belief). Resolution abides by each state’s requirements and acknowledges those may change over time. If moved forward to the phone screen stage, you will have the chance to ask a team member more about this requirement.
Preferred
Experience recruiting and/or managing volunteers.
Experience with social media and/or community organizing.
Familiarity/experience with Salesforce or other CRM (training available).
Passionate about young people making an impact, and commitment to social change and social entrepreneurship.
Benefits
Resolution does our best to provide a competitive benefits package to our team. Full-time Resolution staff members have access to a range of health plans as well as coverage for dental, vision, life, and disability insurance, covered at 100% for the employee. Full time staff also have access to generous paid time off and robust professional development opportunities. In addition, employees may opt into FSA, HSA, transit check, and other voluntary insurance policies.
Resolution is an equal opportunity employer. The organization does not engage in and prohibits discrimination in employment opportunities or practices on the basis of race or ethnicity, color, national origin, ancestry, gender identity, sex or gender (including pregnancy), LGBTQ+ status or sexual orientation, age, religion, creed, physical or mental disability, marital or partnership status, veteran status, military service status, or any other characteristic protected by state, local or federal law.
About CRS
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
Background
CRS’s Mission & Mobilization Division is building a movement of millions of people in the United States to increase the Church’s impact and influence in combatting global poverty, violence and injustice. Animated by our Catholic faith’s call to action to alleviate suffering and work to create a more just world for the world’s poorest, most marginalized and vulnerable people, CRS’ Movement Building strategy is the outward expression of missionary discipleship—calling forth leaders who have encountered Christ in the face of the poor, becoming prophetic advocates for justice and the common good.
Job Summary
The primary responsibilities of the Bilingual Administrative Coordinator II are to provide overall support to the Movement-Building and Issue-Based Campaign team within CRS’ Mission & Mobilization (M2) division. This includes administrative and project support relevant to the Movement-Building and Issue-Based Campaigning department, sharing pertinent information, and report preparation.
This position is responsible for coordinating projects that involve working with staff at all levels and supporters.
The Bilingual Administrative Coordinator II is responsible for virtual and in-person event planning, calendar management, travel arrangements and logistical support, translation and interpretation (English/Spanish), and budget.
Roles and Key Responsibilities
Event Planning and Travel Logistics for Chapter Management, Campaigns and Hispanic Engagement
Plans agendas, schedules, and coordinates logistics for internal/external meetings and events for the Director, Movement-building & Issue-based Campaigns, for the Director of the Campaign Team, and three (3) National Advisors
Arranges travel for the Director, Movement-building & Issue-based Campaigns, for the Director of the Campaign Team, and (3) National Advisors including but not limited to coordination of tickets, visas, processing travel-expense reporting and reimbursements.
Provides travel support for international immersion trips, speakers tours and advocacy Hill days
Serves on M2’s virtual production team handling all aspects of some virtual events, including video recording, production and publishing
Finance & Budget
Collaborates with Executive Assistant to manage departmental financial matters, including ongoing monitoring of budgets across all units, credit card reconciliation, payment processing, and guidance regarding financial systems and processes
Data and Communications Platforms
Manages content for relevant SharePoint sites and Microsoft (MS) Teams channels, including posting documents, sharing relevant communications, and organizing information
Updates Gateway data and runs Gateway reports
Update and curate bilingual content for constituent digital platforms, including, Gateway Communities
Translation Interpretation & Support
Translates (English/Spanish) materials for a variety of audiences: internal and external
Interprets (English/Spanish) for M2 events as necessary
Provides translation support for telephone inquiries as needed
Administrative Support
Facilitates engagement of consultants, and hiring of interns and/or summer hires as needed
Formats, edits, proofreads, reproduces, and distributes materials, including PowerPoint presentations, spreadsheets, reports, and other documents in English and Spanish as needed
Attends meetings and produces meeting minutes and notes as needed
Manages departmental timesheets and monitors leave requests
Orders supplies and equipment as needed
Serves as the department’s CRS brand ambassador to ensure adherence to CRS guidelines in collaboration with Marketing and Communication (MARCOM)
Manages routine inquiries received by the department and Director II, Movement-building & Issue-based Campaign team (English/Spanish)
Conducts research as necessary for various projects
Supports other units within Mission & Mobilization as needed
Qualifications
Basic Qualifications
Education and Experience
Required: Associates degree in a related field. Bachelor’s degree a plus
3+ years of administrative experience in a fast-paced office environment
Required Languages – Bilingual (English, Spanish)
Work hours : Regular core hours plus must be available to work limited (no more than 5 hours per month) weeknight hours and limited weekend hours (no more than 3 hours per month).
Travel : Not applicable
Knowledge, Skills and Abilities (SKAs)
Strong communication skills, both oral and written
Excellent organizational skills and strong attention to detail
Proactive approach to responsibility and team building
Creative approach to work with emphasis on systems efficiency
Proficiency with MS Office 365 Suite including Outlook, Word, Excel and Power Point; familiarity with SharePoint
Financial or budget experience a plus
Ability to work under pressure, handle demands of multiple people and priorities, functioning independently or in coordination with others
Ability to handle routine work as well as special assignments; willingness to develop new skills
Consistently exercises good judgment regarding priorities and workflow
Ability to initiate projects, consulting with appropriate staff as needed and see tasks through to completion
Preferred Qualifications
Working knowledge of Catholic Church structure
Familiarity with customer relations databases or previous experience with constituent relationship management (CRM) database such as Salesforce
Agency-wide Competencies
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
Integrity
Continuous Improvement & Innovation
Builds Relationships
Develops Talent
Strategic Mindset
Accountability & Stewardship
Supervisory Responsibilities As needed: interns and summer-hires
What we offer
CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.
***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
NOTE: All interested applicants must be authorized to work in the U.S. at the time of application.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
EOE/M/F/D/V - CRS is an Equal Opportunity Employer.
Sep 20, 2021
Full time
About CRS
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
Background
CRS’s Mission & Mobilization Division is building a movement of millions of people in the United States to increase the Church’s impact and influence in combatting global poverty, violence and injustice. Animated by our Catholic faith’s call to action to alleviate suffering and work to create a more just world for the world’s poorest, most marginalized and vulnerable people, CRS’ Movement Building strategy is the outward expression of missionary discipleship—calling forth leaders who have encountered Christ in the face of the poor, becoming prophetic advocates for justice and the common good.
Job Summary
The primary responsibilities of the Bilingual Administrative Coordinator II are to provide overall support to the Movement-Building and Issue-Based Campaign team within CRS’ Mission & Mobilization (M2) division. This includes administrative and project support relevant to the Movement-Building and Issue-Based Campaigning department, sharing pertinent information, and report preparation.
This position is responsible for coordinating projects that involve working with staff at all levels and supporters.
The Bilingual Administrative Coordinator II is responsible for virtual and in-person event planning, calendar management, travel arrangements and logistical support, translation and interpretation (English/Spanish), and budget.
Roles and Key Responsibilities
Event Planning and Travel Logistics for Chapter Management, Campaigns and Hispanic Engagement
Plans agendas, schedules, and coordinates logistics for internal/external meetings and events for the Director, Movement-building & Issue-based Campaigns, for the Director of the Campaign Team, and three (3) National Advisors
Arranges travel for the Director, Movement-building & Issue-based Campaigns, for the Director of the Campaign Team, and (3) National Advisors including but not limited to coordination of tickets, visas, processing travel-expense reporting and reimbursements.
Provides travel support for international immersion trips, speakers tours and advocacy Hill days
Serves on M2’s virtual production team handling all aspects of some virtual events, including video recording, production and publishing
Finance & Budget
Collaborates with Executive Assistant to manage departmental financial matters, including ongoing monitoring of budgets across all units, credit card reconciliation, payment processing, and guidance regarding financial systems and processes
Data and Communications Platforms
Manages content for relevant SharePoint sites and Microsoft (MS) Teams channels, including posting documents, sharing relevant communications, and organizing information
Updates Gateway data and runs Gateway reports
Update and curate bilingual content for constituent digital platforms, including, Gateway Communities
Translation Interpretation & Support
Translates (English/Spanish) materials for a variety of audiences: internal and external
Interprets (English/Spanish) for M2 events as necessary
Provides translation support for telephone inquiries as needed
Administrative Support
Facilitates engagement of consultants, and hiring of interns and/or summer hires as needed
Formats, edits, proofreads, reproduces, and distributes materials, including PowerPoint presentations, spreadsheets, reports, and other documents in English and Spanish as needed
Attends meetings and produces meeting minutes and notes as needed
Manages departmental timesheets and monitors leave requests
Orders supplies and equipment as needed
Serves as the department’s CRS brand ambassador to ensure adherence to CRS guidelines in collaboration with Marketing and Communication (MARCOM)
Manages routine inquiries received by the department and Director II, Movement-building & Issue-based Campaign team (English/Spanish)
Conducts research as necessary for various projects
Supports other units within Mission & Mobilization as needed
Qualifications
Basic Qualifications
Education and Experience
Required: Associates degree in a related field. Bachelor’s degree a plus
3+ years of administrative experience in a fast-paced office environment
Required Languages – Bilingual (English, Spanish)
Work hours : Regular core hours plus must be available to work limited (no more than 5 hours per month) weeknight hours and limited weekend hours (no more than 3 hours per month).
Travel : Not applicable
Knowledge, Skills and Abilities (SKAs)
Strong communication skills, both oral and written
Excellent organizational skills and strong attention to detail
Proactive approach to responsibility and team building
Creative approach to work with emphasis on systems efficiency
Proficiency with MS Office 365 Suite including Outlook, Word, Excel and Power Point; familiarity with SharePoint
Financial or budget experience a plus
Ability to work under pressure, handle demands of multiple people and priorities, functioning independently or in coordination with others
Ability to handle routine work as well as special assignments; willingness to develop new skills
Consistently exercises good judgment regarding priorities and workflow
Ability to initiate projects, consulting with appropriate staff as needed and see tasks through to completion
Preferred Qualifications
Working knowledge of Catholic Church structure
Familiarity with customer relations databases or previous experience with constituent relationship management (CRM) database such as Salesforce
Agency-wide Competencies
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
Integrity
Continuous Improvement & Innovation
Builds Relationships
Develops Talent
Strategic Mindset
Accountability & Stewardship
Supervisory Responsibilities As needed: interns and summer-hires
What we offer
CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.
***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
NOTE: All interested applicants must be authorized to work in the U.S. at the time of application.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
EOE/M/F/D/V - CRS is an Equal Opportunity Employer.