WSU is seeking a well-rounded Senior Network Analyst with a strong background in both network and security administration to join our growing team. We seek an adaptable individual who can stay abreast of the latest security solutions to ensure WSU remains at the forefront. If you have a background working in education, enterprise, or service provider networks with hands on experience configuring firewalls, VPN’s, routers, switches, and other networking devices then this position may be right for you. You will work on a wide range of projects that include implementing new technologies to adapt to the evolving security landscape and administering daily network and security tasks. You will be responsible for safeguarding our networks and systems from potential cyber threats, ensuring the confidentiality, integrity, and availability of our critical information assets. If you are up for these challenges apply promptly for the best opportunity. Duties Include:
Proactively monitors networks to provide stable, dependable network services across multiple platforms.
Configures and troubleshoots computer networks and participates in the capacity planning process for the network infrastructure.
Maintains LAN , WAN , wireless and security operations by working with a variety of hardware and software vendors to ensure timely problem resolution.
Maintains and utilizes network management applications to identify network faults, to ensure the provision of data or other telecommunications access to customers, and the movement of information from one location to the other.
Performs daily network administration tasks and may participate in a 24/7 on-call support rotation.
Monitors, analyzes, and resolves problems associated with the server infrastructure.
Provides 2nd/3rd level customer support to identify, explain, and resolve technical issues relating to the network infrastructure.
Participates in defining and implementing procedures as well as follows those established, ensuring the security of the university information assets.
Create and maintain network documentation.
Work in a ticketing system to resolve a wide variety of end user issues.
Respond to and mitigate evolving security threats.
Summary of Responsibilities
Provides administration and day-to-day operation of the University’s highly complex network environments.
Essential Functions
Leads the development, implementation and maintenance of policies, procedures and associated training plans for network resource administration, appropriate use, security controls and disaster recovery.
Ensures network performance through testing, monitoring, and statistics reporting. Manages and performs network systems software upgrades, including planning and scheduling, testing and coordination.
Participates in the evaluation of new products and technologies to determine those best meet business needs.
Conducts feasibility studies, assesses impacts on existing system configurations, and performs cost benefit analyses to support the selection and purchase of network hardware and software.
Liaises with others to resolve network issues and support network operations as needed.
Leads development projects and advises leadership and users on new or optimal technologies or methods to improve the functionality and/or efficiency. Coaches, trains, or mentors less experienced staff members.
Minimum Education
High school diploma or equivalent by hire date
Preferred Education
Relevant certifications such as CISSP , PCNSE , or CCNP Security
Minimum Experience
Eight (8) years of experience in network administration. Every 30 hours of college coursework can be substituted for one (1) year of experience.
Preferred Experience
Previous experience as a network engineer, security engineer, or senior network administrator.
Previous experience working across multi-vendor network infrastructure platforms such as Cisco, Extreme, Palo Alto or Ruckus
Hands on experience implementing, configuring, and maintaining next generation firewalls, ACL’s, VPNs, and IP Sec Tunnels.
Knowledge, Skills and Abilities
Demonstrated ability to introduce and integrate innovative technologies to drive efficiencies.
Strong problem-solving skills with the ability to recognize and remediate potential problems.
Advanced knowledge in network and security administration.
Ability to translate technical roadmaps and strategies into business solutions.
Ability to troubleshoot a complex security landscape and network issues of a various nature that serves a wide range of stakeholders, providing the root cause analysis.
Willingness to learn new vendor network and security solutions and technologies.
Collaborate with other engineers and teams to implement solutions in accordance with existing standards.
Pay Information
Range beginning point $76,000/yr, adjusted based on qualifications
May 16, 2024
Full time
WSU is seeking a well-rounded Senior Network Analyst with a strong background in both network and security administration to join our growing team. We seek an adaptable individual who can stay abreast of the latest security solutions to ensure WSU remains at the forefront. If you have a background working in education, enterprise, or service provider networks with hands on experience configuring firewalls, VPN’s, routers, switches, and other networking devices then this position may be right for you. You will work on a wide range of projects that include implementing new technologies to adapt to the evolving security landscape and administering daily network and security tasks. You will be responsible for safeguarding our networks and systems from potential cyber threats, ensuring the confidentiality, integrity, and availability of our critical information assets. If you are up for these challenges apply promptly for the best opportunity. Duties Include:
Proactively monitors networks to provide stable, dependable network services across multiple platforms.
Configures and troubleshoots computer networks and participates in the capacity planning process for the network infrastructure.
Maintains LAN , WAN , wireless and security operations by working with a variety of hardware and software vendors to ensure timely problem resolution.
Maintains and utilizes network management applications to identify network faults, to ensure the provision of data or other telecommunications access to customers, and the movement of information from one location to the other.
Performs daily network administration tasks and may participate in a 24/7 on-call support rotation.
Monitors, analyzes, and resolves problems associated with the server infrastructure.
Provides 2nd/3rd level customer support to identify, explain, and resolve technical issues relating to the network infrastructure.
Participates in defining and implementing procedures as well as follows those established, ensuring the security of the university information assets.
Create and maintain network documentation.
Work in a ticketing system to resolve a wide variety of end user issues.
Respond to and mitigate evolving security threats.
Summary of Responsibilities
Provides administration and day-to-day operation of the University’s highly complex network environments.
Essential Functions
Leads the development, implementation and maintenance of policies, procedures and associated training plans for network resource administration, appropriate use, security controls and disaster recovery.
Ensures network performance through testing, monitoring, and statistics reporting. Manages and performs network systems software upgrades, including planning and scheduling, testing and coordination.
Participates in the evaluation of new products and technologies to determine those best meet business needs.
Conducts feasibility studies, assesses impacts on existing system configurations, and performs cost benefit analyses to support the selection and purchase of network hardware and software.
Liaises with others to resolve network issues and support network operations as needed.
Leads development projects and advises leadership and users on new or optimal technologies or methods to improve the functionality and/or efficiency. Coaches, trains, or mentors less experienced staff members.
Minimum Education
High school diploma or equivalent by hire date
Preferred Education
Relevant certifications such as CISSP , PCNSE , or CCNP Security
Minimum Experience
Eight (8) years of experience in network administration. Every 30 hours of college coursework can be substituted for one (1) year of experience.
Preferred Experience
Previous experience as a network engineer, security engineer, or senior network administrator.
Previous experience working across multi-vendor network infrastructure platforms such as Cisco, Extreme, Palo Alto or Ruckus
Hands on experience implementing, configuring, and maintaining next generation firewalls, ACL’s, VPNs, and IP Sec Tunnels.
Knowledge, Skills and Abilities
Demonstrated ability to introduce and integrate innovative technologies to drive efficiencies.
Strong problem-solving skills with the ability to recognize and remediate potential problems.
Advanced knowledge in network and security administration.
Ability to translate technical roadmaps and strategies into business solutions.
Ability to troubleshoot a complex security landscape and network issues of a various nature that serves a wide range of stakeholders, providing the root cause analysis.
Willingness to learn new vendor network and security solutions and technologies.
Collaborate with other engineers and teams to implement solutions in accordance with existing standards.
Pay Information
Range beginning point $76,000/yr, adjusted based on qualifications
IsI is looking for an IT Support Technician Tier II to join our IT Support team. A Tier II Technician is responsible for resolving complex issues requiring detailed systems and applications knowledge that have been escalated from Tier I. This position reports to the IT Operations Manager.
Duties/Responsibilities:
Diagnose and resolve customer reported system incidents, problems, and events in accordance to SLA Goals
Document, track, and evaluate work completed on support request tickets
Install and configure hardware, software, and peripheral equipment for system users in accordance with organizational standards
Accept Ticket Escalations from Tier I technicians
Troubleshoot system hardware and software issues
Onboarding new employees
Monitor and report client-level computer system performance
Create SOP’s and KB Articles to assist with customer needs
Assist with onboarding & continuing education of all new technicians, and coach them on company processes and procedures
Take directions and manage tasks assigned from Team Leads
Ability to manage multiple service requests at a time
Collaborate with internal teams and members to deliver solutions that exceed client expectations
Assist with technical issue/risk management processes
Follow through on timelines and meet expectations for the support lifecycle
Train clients on support processes and procedures
Use judgment and discretion to recommend changes that result in increased efficiency in the migration process
Assist in the production of client-facing documentation
Work independently and as part of a team to deliver completed requests on time and under budget
Contribute to client knowledge base and assist in creation of SOPs
Provide guidance and coaching for all new technicians during the 90 Day onboarding period
Meet progress points outlined by Team Leads during 90 Onboarding Process
Collab with team members to evaluate and make changes to support desk processes & procedures as needed
Assist with asset inventory & stock
Troubleshoot Microsoft 365 Platform Services across all organizational levels.
Troubleshoot implementations and supporting Microsoft 365 Groups.
Analyze, and deliver operations solutions on the Microsoft 365 platform components.
Assist with the troubleshooting of Microsoft 365 Groups, Teams, OneDrive for Business, Exchange Online, SharePoint Online
Work to become a Subject Matter Expert on Microsoft 365 capabilities and dependencies.
Willingness to participate in after-hours (evenings and weekends) planned maintenance operations and troubleshooting of critical issues
Qualifications:
US Citizenship Required
3+ years troubleshooting and configuring hardware and software
3+ years customer service experience
Knowledge of NIST 800-53, NIST 800-171, NIST 800-172 and CMMC Levels 1, 2, and 3
Experience with infrastructure technology including public and private cloud concepts such as Software as a Service (SaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS), and Infrastructure as a Service (IaaS)
Experience with Microsoft 365 Applications
Experience with Microsoft 365 Commercial, Microsoft 365 Government Cloud (GCC/GCC-High), Exchange 2007-2016, Exchange Online, One Drive for Business, Microsoft Teams, Microsoft Intune
Experience with MS Azure Active Directory, Office 365 Suite Admin, Multifactor Authentication, Google G-Suite, Windows Server, DNS, VPN Connections, Ticketing Systems, Antivirus Software, Advanced Threat Management Tools, Privileged Access Management, Mobile Device Management, Apple Business Manager
Experience creating and managing SOPs
Experience with Service Level Agreements
Exhibit professionalism in the workplace
Excellent customer relationship skills
Excellent organizational skills, and attention to detail
Excellent oral and written communication skills
Ability to work independently and as part of a team
Excellent critical thinking skills, logical problem-solving ability, and a willingness to learn
Exhibit attention to detail and ability to work effectively in situations involving uncertainty or lack of information
Experience working in a high-paced environment
Experience prioritizing tasks with minimal guidance to meet/exceed deadlines
A willingness to think outside of the box to provide innovative solutions for clients
Experience solving challenging technical business problems
Preferred Qualifications:
BS Degree in Computer Science, or equivalent work or military experience
ITIL v 4.0, CompTIA A+, CompTIA Sec+, Net+ Certifications
Microsoft 365 Certified: M365 Fundamentals, Messaging Administrator Associate, Teams Administrator Associate, Security Administrator Associate, Teamwork Administrator Associate, Enterprise Administrator Expert, and Modern Desktop Administrator
What we offer:
The salary range for this role is $60,000-$75,000
Opportunity for Hybrid work
A competitive salary and benefits package
A casual, friendly, and relaxed work environment
Professional growth encouragement and support
Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.
May 10, 2024
Full time
IsI is looking for an IT Support Technician Tier II to join our IT Support team. A Tier II Technician is responsible for resolving complex issues requiring detailed systems and applications knowledge that have been escalated from Tier I. This position reports to the IT Operations Manager.
Duties/Responsibilities:
Diagnose and resolve customer reported system incidents, problems, and events in accordance to SLA Goals
Document, track, and evaluate work completed on support request tickets
Install and configure hardware, software, and peripheral equipment for system users in accordance with organizational standards
Accept Ticket Escalations from Tier I technicians
Troubleshoot system hardware and software issues
Onboarding new employees
Monitor and report client-level computer system performance
Create SOP’s and KB Articles to assist with customer needs
Assist with onboarding & continuing education of all new technicians, and coach them on company processes and procedures
Take directions and manage tasks assigned from Team Leads
Ability to manage multiple service requests at a time
Collaborate with internal teams and members to deliver solutions that exceed client expectations
Assist with technical issue/risk management processes
Follow through on timelines and meet expectations for the support lifecycle
Train clients on support processes and procedures
Use judgment and discretion to recommend changes that result in increased efficiency in the migration process
Assist in the production of client-facing documentation
Work independently and as part of a team to deliver completed requests on time and under budget
Contribute to client knowledge base and assist in creation of SOPs
Provide guidance and coaching for all new technicians during the 90 Day onboarding period
Meet progress points outlined by Team Leads during 90 Onboarding Process
Collab with team members to evaluate and make changes to support desk processes & procedures as needed
Assist with asset inventory & stock
Troubleshoot Microsoft 365 Platform Services across all organizational levels.
Troubleshoot implementations and supporting Microsoft 365 Groups.
Analyze, and deliver operations solutions on the Microsoft 365 platform components.
Assist with the troubleshooting of Microsoft 365 Groups, Teams, OneDrive for Business, Exchange Online, SharePoint Online
Work to become a Subject Matter Expert on Microsoft 365 capabilities and dependencies.
Willingness to participate in after-hours (evenings and weekends) planned maintenance operations and troubleshooting of critical issues
Qualifications:
US Citizenship Required
3+ years troubleshooting and configuring hardware and software
3+ years customer service experience
Knowledge of NIST 800-53, NIST 800-171, NIST 800-172 and CMMC Levels 1, 2, and 3
Experience with infrastructure technology including public and private cloud concepts such as Software as a Service (SaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS), and Infrastructure as a Service (IaaS)
Experience with Microsoft 365 Applications
Experience with Microsoft 365 Commercial, Microsoft 365 Government Cloud (GCC/GCC-High), Exchange 2007-2016, Exchange Online, One Drive for Business, Microsoft Teams, Microsoft Intune
Experience with MS Azure Active Directory, Office 365 Suite Admin, Multifactor Authentication, Google G-Suite, Windows Server, DNS, VPN Connections, Ticketing Systems, Antivirus Software, Advanced Threat Management Tools, Privileged Access Management, Mobile Device Management, Apple Business Manager
Experience creating and managing SOPs
Experience with Service Level Agreements
Exhibit professionalism in the workplace
Excellent customer relationship skills
Excellent organizational skills, and attention to detail
Excellent oral and written communication skills
Ability to work independently and as part of a team
Excellent critical thinking skills, logical problem-solving ability, and a willingness to learn
Exhibit attention to detail and ability to work effectively in situations involving uncertainty or lack of information
Experience working in a high-paced environment
Experience prioritizing tasks with minimal guidance to meet/exceed deadlines
A willingness to think outside of the box to provide innovative solutions for clients
Experience solving challenging technical business problems
Preferred Qualifications:
BS Degree in Computer Science, or equivalent work or military experience
ITIL v 4.0, CompTIA A+, CompTIA Sec+, Net+ Certifications
Microsoft 365 Certified: M365 Fundamentals, Messaging Administrator Associate, Teams Administrator Associate, Security Administrator Associate, Teamwork Administrator Associate, Enterprise Administrator Expert, and Modern Desktop Administrator
What we offer:
The salary range for this role is $60,000-$75,000
Opportunity for Hybrid work
A competitive salary and benefits package
A casual, friendly, and relaxed work environment
Professional growth encouragement and support
Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
The Ideal Candidate: The City's Information Technology Division is looking for an individual with a strong background in forensic lab practices and procedures, knowledge of evidence handling in a legal setting or law office, knowledge of discovery rules and/or rules of civil discovery and with the experience and ability to testify as an expert witness. This individual will work with City staff such as but not limited to the City Attorney's Office and City Clerk's office to perform work in support of the City's electronic discovery and public records needs. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NO T attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
While this position is open until 09/30/2024, depending on qualified candidates, multiple application review dates may occur sooner. The posting may be extended or close without notice if a sufficient number of applications are received and a hiring decision can be made before then. Therefore, individuals are encouraged to apply immediately. Only complete applications will be reviewed for minimum qualifications. The first review of applications will happen by May 7, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer.
DESCRIPTION
Forensic Data Analyst I
Under direct supervision, responsible for processing electronic discovery, public records analysis, data recovery, and forensic investigations. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Forensic Data Analyst series.
Forensic Data Analyst II Under limited supervision, responsible for processing electronic discovery, public records analysis, data recovery, and forensic investigations. DISTINGUISHING CHARACTERISTICS This is the experienced class in the Information Technology Forensic Data Analyst series. This class is distinguished from the Forensic Data Analyst I by performing extensive data analysis and recovery with a high degree of independence.
Qualifications:
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Forensic Data Analyst I
Education and Experience : Bachelor's Degree with major course work in computer science, information security or a related field and one (1) year of technical experience working in cybersecurity and/or data analysis. OR equivalent combination of education and experience. Licenses and Certificates : Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain within six (6) months of hire and maintain throughout employment, Network + and Security + certifications. Must obtain within six (6) months of hire and maintain throughout employment, Incident Command System (ICS) 100/200.
Forensic Data Analyst II
Education and Experience : Bachelor's Degree with major course work in computer science, information security or a related field and three (3) years of technical experience working in cybersecurity and/or data analysis. OR equivalent combination of education and experience. Licenses and Certificates : Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain at time of hire and maintain throughout employment, Network+ and Security+ certifications. Must obtain within six (6) months of hire and maintain throughout employment, Incident Command System (ICS) 100/200.
Examples of Essential Duties: Forensic Data Analyst I Work with City staff to perform regular and extensive data recovery and analysis functions in support of a variety of needs including but not limited to the City’s electronic discovery and public records needs, public records analysis, data recovery operations and forensic investigations. Assist the Security Administrator with the ongoing development of the City’s overall security platforms in relation to industry standard forensic practices, forensic data investigation, analysis, and recovery efforts in response to cybersecurity events. Maintain confidentiality handling highly sensitive and confidential matters and materials. Extract data using native tools and computer forensic tools from systems such as but not limited to Office 365, network shares, SQL databases, Windows servers, Windows desktops, and Linux systems. Conduct live analysis on networks, and multiple platforms. Provide subject matter expertise on data forensics by maintaining current technical knowledge and trends, industry best practices, and City policies and procedures related to the work. Review publications, attend trainings and workshops. Testify to authenticate records or as an expert witness as needed. Prepare operational documentation for use by City staff and conduct security assessments and exams on compromised computers and servers. Serve on various City committees and serves as a liaison with outside consultants, vendors and peer institution groups as needed. Work with internal customers and peer organizations to perform research, testing, evaluation and implementation of enterprise servers and systems. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of rules of discovery and/or rules of civil discovery
Knowledge of forensic lab practices and procedures and evidence handling
Knowledge of Active Directory, LDAP and Single Sign-On including support services and technologies such as but not limited to DNS, DHCP, Group Policy, OU structures and security delegation models
Knowledge of computer security procedures and best practices
Knowledge of basic accounting, statistical, business administration and office procedures
Knowledge of and ability to use computer applications, related software, and operating systems such as but not limited to Windows servers and desktops, macOS, iOS, Android, Linux and UNIX, Office 365, network shares, SQL databases, and native and computer forensic tools such as Exterro
Ability to understand and follow oral and written directions
Ability to organize and prioritize work schedule and handle multiple priorities, projects, and complex tasks
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing, maintain accurate logs and records
Ability to establish and maintain effective relationships with those contacted during work
Ability to follow and maintain confidentiality
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight frequently and to use assisted lifting techniques to lift50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes and controlled environments. SUPPLEMENTAL JOB POSTING INFORMATION
This position is Exempt under FLSA guidelines
This position is at-will and exempt from the Regulations of the Civil Service Commission
This position reports to the Information Technology Manager
Supervision exercised: None. May act as the Information Technology Security Administrator
Irregularities in the work schedule are expected and occur on a regular basis
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Forensic Data Analyst II Work with City staff to perform regular and extensive data recovery and analysis functions in support of a variety of needs including but not limited to the City’s electronic discovery and public records needs, public records analysis, data recovery operations and forensic investigations. Assist the Security Administrator with the ongoing development of the City’s overall security platforms in relation to industry standard forensic practices, forensic data investigation, analysis, and recovery efforts in response to cybersecurity events. Maintain confidentiality handling highly sensitive and confidential matters and materials. Extract data using native tools and computer forensic tools from systems such as but not limited to Office 365, network shares, SQL databases, Windows servers, Windows desktops, and Linux systems. Conduct live analysis on networks, and multiple platforms. Provide subject matter expertise on data forensics by maintaining current technical knowledge and trends, industry best practices, and City policies and procedures related to the work. Review publications, attend trainings and workshops. Testify to authenticate records or as an expert witness as needed. Prepare operational documentation for use by city staff and conduct security assessments and exams on compromised computers and servers. Serve on various city committees and serves as a liaison with outside consultants, vendors and peer institution groups as needed. Works with internal customers and peer organizations to perform research, testing, evaluation and implementation of enterprise servers and systems. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of discovery rules and/or rules of civil discovery
Knowledge of forensic lab practices and procedures and evidence handling
Knowledge of Active Directory, LDAP and Single Sign-On including support services and technologies such as but not limited to DNS, DHCP, Group Policy, OU structures and security delegation models
Knowledge of computer security procedures and best practices
Knowledge of basic accounting, statistical, business administration and office procedures
Knowledge of and ability to use computer applications, related software, and operating systems such as but not limited to Windows servers and desktops, macOS, iOS, Android, Linux and UNIX, Office 365, network shares, SQL databases, and native and computer forensic tools such as Exterro
Ability to understand and follow oral and written directions
Ability to organize and prioritize work schedule and handle multiple priorities, projects, and complex tasks
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing, maintain accurate logs and records
Ability to establish and maintain effective relationships with those contacted during work
Ability to follow and maintain confidentiality
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight frequently and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes and controlled environments. SUPPLEMENTAL JOB POSTING INFORMATION
This position is Exempt under FLSA guidelines
This position is at-will and exempt from the Regulations of the Civil Service Commission
This position reports to the Information Technology Manager
Supervision exercised: None. May act as the Information Technology Security Administrator
Irregularities in the work schedule are expected and occur on a regular basis
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information:You are required to submit any required documents as requested above, at time of application for further consideration. Failure to submit the required and/or requested information may result in rejection of your application. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 23, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
The Ideal Candidate: The City's Information Technology Division is looking for an individual with a strong background in forensic lab practices and procedures, knowledge of evidence handling in a legal setting or law office, knowledge of discovery rules and/or rules of civil discovery and with the experience and ability to testify as an expert witness. This individual will work with City staff such as but not limited to the City Attorney's Office and City Clerk's office to perform work in support of the City's electronic discovery and public records needs. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NO T attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
While this position is open until 09/30/2024, depending on qualified candidates, multiple application review dates may occur sooner. The posting may be extended or close without notice if a sufficient number of applications are received and a hiring decision can be made before then. Therefore, individuals are encouraged to apply immediately. Only complete applications will be reviewed for minimum qualifications. The first review of applications will happen by May 7, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer.
DESCRIPTION
Forensic Data Analyst I
Under direct supervision, responsible for processing electronic discovery, public records analysis, data recovery, and forensic investigations. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Forensic Data Analyst series.
Forensic Data Analyst II Under limited supervision, responsible for processing electronic discovery, public records analysis, data recovery, and forensic investigations. DISTINGUISHING CHARACTERISTICS This is the experienced class in the Information Technology Forensic Data Analyst series. This class is distinguished from the Forensic Data Analyst I by performing extensive data analysis and recovery with a high degree of independence.
Qualifications:
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Forensic Data Analyst I
Education and Experience : Bachelor's Degree with major course work in computer science, information security or a related field and one (1) year of technical experience working in cybersecurity and/or data analysis. OR equivalent combination of education and experience. Licenses and Certificates : Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain within six (6) months of hire and maintain throughout employment, Network + and Security + certifications. Must obtain within six (6) months of hire and maintain throughout employment, Incident Command System (ICS) 100/200.
Forensic Data Analyst II
Education and Experience : Bachelor's Degree with major course work in computer science, information security or a related field and three (3) years of technical experience working in cybersecurity and/or data analysis. OR equivalent combination of education and experience. Licenses and Certificates : Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain at time of hire and maintain throughout employment, Network+ and Security+ certifications. Must obtain within six (6) months of hire and maintain throughout employment, Incident Command System (ICS) 100/200.
Examples of Essential Duties: Forensic Data Analyst I Work with City staff to perform regular and extensive data recovery and analysis functions in support of a variety of needs including but not limited to the City’s electronic discovery and public records needs, public records analysis, data recovery operations and forensic investigations. Assist the Security Administrator with the ongoing development of the City’s overall security platforms in relation to industry standard forensic practices, forensic data investigation, analysis, and recovery efforts in response to cybersecurity events. Maintain confidentiality handling highly sensitive and confidential matters and materials. Extract data using native tools and computer forensic tools from systems such as but not limited to Office 365, network shares, SQL databases, Windows servers, Windows desktops, and Linux systems. Conduct live analysis on networks, and multiple platforms. Provide subject matter expertise on data forensics by maintaining current technical knowledge and trends, industry best practices, and City policies and procedures related to the work. Review publications, attend trainings and workshops. Testify to authenticate records or as an expert witness as needed. Prepare operational documentation for use by City staff and conduct security assessments and exams on compromised computers and servers. Serve on various City committees and serves as a liaison with outside consultants, vendors and peer institution groups as needed. Work with internal customers and peer organizations to perform research, testing, evaluation and implementation of enterprise servers and systems. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of rules of discovery and/or rules of civil discovery
Knowledge of forensic lab practices and procedures and evidence handling
Knowledge of Active Directory, LDAP and Single Sign-On including support services and technologies such as but not limited to DNS, DHCP, Group Policy, OU structures and security delegation models
Knowledge of computer security procedures and best practices
Knowledge of basic accounting, statistical, business administration and office procedures
Knowledge of and ability to use computer applications, related software, and operating systems such as but not limited to Windows servers and desktops, macOS, iOS, Android, Linux and UNIX, Office 365, network shares, SQL databases, and native and computer forensic tools such as Exterro
Ability to understand and follow oral and written directions
Ability to organize and prioritize work schedule and handle multiple priorities, projects, and complex tasks
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing, maintain accurate logs and records
Ability to establish and maintain effective relationships with those contacted during work
Ability to follow and maintain confidentiality
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight frequently and to use assisted lifting techniques to lift50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes and controlled environments. SUPPLEMENTAL JOB POSTING INFORMATION
This position is Exempt under FLSA guidelines
This position is at-will and exempt from the Regulations of the Civil Service Commission
This position reports to the Information Technology Manager
Supervision exercised: None. May act as the Information Technology Security Administrator
Irregularities in the work schedule are expected and occur on a regular basis
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Forensic Data Analyst II Work with City staff to perform regular and extensive data recovery and analysis functions in support of a variety of needs including but not limited to the City’s electronic discovery and public records needs, public records analysis, data recovery operations and forensic investigations. Assist the Security Administrator with the ongoing development of the City’s overall security platforms in relation to industry standard forensic practices, forensic data investigation, analysis, and recovery efforts in response to cybersecurity events. Maintain confidentiality handling highly sensitive and confidential matters and materials. Extract data using native tools and computer forensic tools from systems such as but not limited to Office 365, network shares, SQL databases, Windows servers, Windows desktops, and Linux systems. Conduct live analysis on networks, and multiple platforms. Provide subject matter expertise on data forensics by maintaining current technical knowledge and trends, industry best practices, and City policies and procedures related to the work. Review publications, attend trainings and workshops. Testify to authenticate records or as an expert witness as needed. Prepare operational documentation for use by city staff and conduct security assessments and exams on compromised computers and servers. Serve on various city committees and serves as a liaison with outside consultants, vendors and peer institution groups as needed. Works with internal customers and peer organizations to perform research, testing, evaluation and implementation of enterprise servers and systems. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of discovery rules and/or rules of civil discovery
Knowledge of forensic lab practices and procedures and evidence handling
Knowledge of Active Directory, LDAP and Single Sign-On including support services and technologies such as but not limited to DNS, DHCP, Group Policy, OU structures and security delegation models
Knowledge of computer security procedures and best practices
Knowledge of basic accounting, statistical, business administration and office procedures
Knowledge of and ability to use computer applications, related software, and operating systems such as but not limited to Windows servers and desktops, macOS, iOS, Android, Linux and UNIX, Office 365, network shares, SQL databases, and native and computer forensic tools such as Exterro
Ability to understand and follow oral and written directions
Ability to organize and prioritize work schedule and handle multiple priorities, projects, and complex tasks
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing, maintain accurate logs and records
Ability to establish and maintain effective relationships with those contacted during work
Ability to follow and maintain confidentiality
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight frequently and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes and controlled environments. SUPPLEMENTAL JOB POSTING INFORMATION
This position is Exempt under FLSA guidelines
This position is at-will and exempt from the Regulations of the Civil Service Commission
This position reports to the Information Technology Manager
Supervision exercised: None. May act as the Information Technology Security Administrator
Irregularities in the work schedule are expected and occur on a regular basis
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information:You are required to submit any required documents as requested above, at time of application for further consideration. Failure to submit the required and/or requested information may result in rejection of your application. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Reports to: Senior Director, Enterprise Applications and Procurement Staff reporting to this position: None Department: Administration Position classification: Exempt, full time; Nonunion - Level 6 Minimum compensation: $77,000 Work site: Hybrid (on-site two days per week, Washington, D.C., office)
Summary
American Progress has an immediate opening for a Salesforce Administrator to join the Enterprise Data subteam of the Information Technology Services team. Salesforce is integrated into every phase of American Progress’ product life cycle—from fundraising, to billing time, to tracking work products, to outreach and analytics. Salesforce is also used for back-office processes such as onboarding, offboarding, and inventory.
Working as part of a team, the Salesforce Administrator will oversee the management and enhancement of the platform, as well as contribute to the development and rollout of Salesforce-based solutions. This position is an excellent opportunity for a technologist who is interested in applying innovation to help further progressive policies and ideals.
The ideal candidate is a team player with strong technical abilities and good judgment about which approach to take. They enjoy sharing that knowledge and wisdom with the team and customers to deliver streamlined processes that improve the efficiency of staff members and the organization.
Responsibilities:
Work with staff across the organization who use Salesforce, providing training and continued support.
Work with staff to improve the Salesforce system to better meet their needs and streamline processes.
Oversee day-to-day activities and operations of a complex, highly customized Salesforce implementation.
Manage and participate in projects to improve the organization’s use of Salesforce, working with staff and external consultants to implement enhancements to the system.
Design and develop solutions in accordance with business requirements, which involves customizing configurations, creating workflows, and building custom apps.
Use Apex, Visualforce, and Lightning Components to develop tailored solutions that enhance user experience and business processes.
Conduct testing of Salesforce applications to identify and fix bugs, ensuring high-quality standards are met.
Manage user roles, security, profiles, workflow rules, and other configuration options.
Manage data loads and clean up data as needed, as well as create customized reports and dashboards.
Keep up to date with new Salesforce.com features, best practices, and releases through Salesforce and its community.
Perform other duties as assigned.
Requirements and qualifications:
Bachelor’s degree or equivalent combination of education and experience.
At least two years of experience as Salesforce administrator for a large, multifaceted organization—ideally a nonprofit or government agency.
Strong drive to elicit customers’ problems and opportunities and to make rapid and incremental improvements.
Experience training and supporting nontechnical staff in the use of Salesforce or other server-based software.
Strong technical skills, including mastery of workflows, formula fields, validation rules, s-controls, and custom buttons.
Ability to learn quickly as Salesforce rolls out new features and when using existing features for the first time or in a new way.
Proficient with the basic Salesforce tools, including roles, profiles, page layouts, custom objects, and record types—and good judgement deciding what tool to use.
Proficient with data export, import, and use of Microsoft Excel to facilitate uploads and data transformations.
Proficient with the Data Loader tool.
Proficient at migrating data between objects or fields.
Demonstrated analytical and problem-solving skills, as well as troubleshooting expertise.
Ability to prioritize effectively and escalate issues as required.
Good team player who helps the team succeed and learn, while taking advantage of opportunities to learn.
Exceptional oral and written communication skills.
Proficiency in Microsoft Office, with a strong knowledge of Microsoft Excel and Word.
Experience with marketing automation platforms such as Engaging Networks—particularly experience with managing the integrations between systems—is a plus.
Process Builder skills are a big plus.
Salesforce.com Certified Administrator is a plus.
Understanding of nonprofit organizations is a plus.
Commitment to the values and ideals advanced by American Progress.
American Progress offers a full and competitive benefits package. Candidates from diverse backgrounds are strongly encouraged to apply. This position is not represented by a union and has a minimum salary of $77,000.
American Progress’ hybrid work policy is posted on our Jobs page. Please visit this page for updates. Any changes to this policy will also be communicated at the time of hire.
Apr 16, 2024
Full time
Reports to: Senior Director, Enterprise Applications and Procurement Staff reporting to this position: None Department: Administration Position classification: Exempt, full time; Nonunion - Level 6 Minimum compensation: $77,000 Work site: Hybrid (on-site two days per week, Washington, D.C., office)
Summary
American Progress has an immediate opening for a Salesforce Administrator to join the Enterprise Data subteam of the Information Technology Services team. Salesforce is integrated into every phase of American Progress’ product life cycle—from fundraising, to billing time, to tracking work products, to outreach and analytics. Salesforce is also used for back-office processes such as onboarding, offboarding, and inventory.
Working as part of a team, the Salesforce Administrator will oversee the management and enhancement of the platform, as well as contribute to the development and rollout of Salesforce-based solutions. This position is an excellent opportunity for a technologist who is interested in applying innovation to help further progressive policies and ideals.
The ideal candidate is a team player with strong technical abilities and good judgment about which approach to take. They enjoy sharing that knowledge and wisdom with the team and customers to deliver streamlined processes that improve the efficiency of staff members and the organization.
Responsibilities:
Work with staff across the organization who use Salesforce, providing training and continued support.
Work with staff to improve the Salesforce system to better meet their needs and streamline processes.
Oversee day-to-day activities and operations of a complex, highly customized Salesforce implementation.
Manage and participate in projects to improve the organization’s use of Salesforce, working with staff and external consultants to implement enhancements to the system.
Design and develop solutions in accordance with business requirements, which involves customizing configurations, creating workflows, and building custom apps.
Use Apex, Visualforce, and Lightning Components to develop tailored solutions that enhance user experience and business processes.
Conduct testing of Salesforce applications to identify and fix bugs, ensuring high-quality standards are met.
Manage user roles, security, profiles, workflow rules, and other configuration options.
Manage data loads and clean up data as needed, as well as create customized reports and dashboards.
Keep up to date with new Salesforce.com features, best practices, and releases through Salesforce and its community.
Perform other duties as assigned.
Requirements and qualifications:
Bachelor’s degree or equivalent combination of education and experience.
At least two years of experience as Salesforce administrator for a large, multifaceted organization—ideally a nonprofit or government agency.
Strong drive to elicit customers’ problems and opportunities and to make rapid and incremental improvements.
Experience training and supporting nontechnical staff in the use of Salesforce or other server-based software.
Strong technical skills, including mastery of workflows, formula fields, validation rules, s-controls, and custom buttons.
Ability to learn quickly as Salesforce rolls out new features and when using existing features for the first time or in a new way.
Proficient with the basic Salesforce tools, including roles, profiles, page layouts, custom objects, and record types—and good judgement deciding what tool to use.
Proficient with data export, import, and use of Microsoft Excel to facilitate uploads and data transformations.
Proficient with the Data Loader tool.
Proficient at migrating data between objects or fields.
Demonstrated analytical and problem-solving skills, as well as troubleshooting expertise.
Ability to prioritize effectively and escalate issues as required.
Good team player who helps the team succeed and learn, while taking advantage of opportunities to learn.
Exceptional oral and written communication skills.
Proficiency in Microsoft Office, with a strong knowledge of Microsoft Excel and Word.
Experience with marketing automation platforms such as Engaging Networks—particularly experience with managing the integrations between systems—is a plus.
Process Builder skills are a big plus.
Salesforce.com Certified Administrator is a plus.
Understanding of nonprofit organizations is a plus.
Commitment to the values and ideals advanced by American Progress.
American Progress offers a full and competitive benefits package. Candidates from diverse backgrounds are strongly encouraged to apply. This position is not represented by a union and has a minimum salary of $77,000.
American Progress’ hybrid work policy is posted on our Jobs page. Please visit this page for updates. Any changes to this policy will also be communicated at the time of hire.
Entravision is a leading global advertising, media and ad-tech solutions company connecting brands to consumers by representing top platforms and publishers. Our service portfolio enables high-performance campaigns while using highly competitive audience reach, cutting-edge mobile programmatic solutions, machine-learned bidding algorithms and demand-side platforms on a global scale.
In the US, Entravision is a leader in Hispanic marketing & media solutions serving both local and national Clients for more than 25 years. Our unique portfolio includes primarily Spanish language TV & Radio broadcast assets across 35 markets, an exclusive audio network & streaming platform, and a robust mix of curated digital & social media content solutions.
IT Support Specialist
Santa Monica, CA | Full Time
Summary Entravision Communications Corporation (NYSE: EVC) one of the fastest growing Hispanic multi-media companies seeks an IT Support Specialist to join our team. The IT Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level.
Responsibilities
Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position.
Administers servers and network equipment as directed by the Sr. Administrators.
Assists with administration of all applications and VoIP system.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.
Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
Maintains system capability by testing computer components.
Maintains historical records by documenting hardware and software changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Competencies
Technical Capability.
Strategic Thinking.
Effective Communication Skills.
Leadership.
Teamwork.
Desired Skills and Experience:
AA degree or higher in Information Systems or a related major preferred, or equivalent years of experience, or certifications.
Must have more than 4 years of IT Support experience in an IT Support position
Thorough knowledge of Microsoft Office Suite, Microsoft Operating Systems Experience with G-Suite and other cloud system administration.
Experience providing local and remote support to a diverse user base.
Ambitious,/Motivated Self-starter with the ability to complete work independently and within a team environment.'
Ability to multi-task multiple projects, provide support with a high level of Customer Service.
Ability to learn new technologies to implement and support in a dynamic environment.
Enthusiastic, committed, proactive and resourceful; can be counted on to get the job done.
Able to work autonomously as well as being a good team player.
The following skills are a plus:
Experience with Macintosh systems (Mac OSX)
Experience troubleshooting and maintaining telephony systems
Experience maintaining local and wide area network hardware.
POSITION TYPE/EXPECTED HOURS OF WORK This is a Full Time position. Actual schedule and hours may vary. SUPERVISORY RESPONSIBILITY Reports directly to IT Manager Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees. Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply
Apr 02, 2024
Full time
Entravision is a leading global advertising, media and ad-tech solutions company connecting brands to consumers by representing top platforms and publishers. Our service portfolio enables high-performance campaigns while using highly competitive audience reach, cutting-edge mobile programmatic solutions, machine-learned bidding algorithms and demand-side platforms on a global scale.
In the US, Entravision is a leader in Hispanic marketing & media solutions serving both local and national Clients for more than 25 years. Our unique portfolio includes primarily Spanish language TV & Radio broadcast assets across 35 markets, an exclusive audio network & streaming platform, and a robust mix of curated digital & social media content solutions.
IT Support Specialist
Santa Monica, CA | Full Time
Summary Entravision Communications Corporation (NYSE: EVC) one of the fastest growing Hispanic multi-media companies seeks an IT Support Specialist to join our team. The IT Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level.
Responsibilities
Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position.
Administers servers and network equipment as directed by the Sr. Administrators.
Assists with administration of all applications and VoIP system.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.
Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
Maintains system capability by testing computer components.
Maintains historical records by documenting hardware and software changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Competencies
Technical Capability.
Strategic Thinking.
Effective Communication Skills.
Leadership.
Teamwork.
Desired Skills and Experience:
AA degree or higher in Information Systems or a related major preferred, or equivalent years of experience, or certifications.
Must have more than 4 years of IT Support experience in an IT Support position
Thorough knowledge of Microsoft Office Suite, Microsoft Operating Systems Experience with G-Suite and other cloud system administration.
Experience providing local and remote support to a diverse user base.
Ambitious,/Motivated Self-starter with the ability to complete work independently and within a team environment.'
Ability to multi-task multiple projects, provide support with a high level of Customer Service.
Ability to learn new technologies to implement and support in a dynamic environment.
Enthusiastic, committed, proactive and resourceful; can be counted on to get the job done.
Able to work autonomously as well as being a good team player.
The following skills are a plus:
Experience with Macintosh systems (Mac OSX)
Experience troubleshooting and maintaining telephony systems
Experience maintaining local and wide area network hardware.
POSITION TYPE/EXPECTED HOURS OF WORK This is a Full Time position. Actual schedule and hours may vary. SUPERVISORY RESPONSIBILITY Reports directly to IT Manager Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees. Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply
Messaging and Communications Consultant
Position Type: Consultant; anticipated 4 - 6 month timeline
Location: NYC preferred
About NYC Public Schools
New York City Public Schools (NYCPS) is the largest school district in the United States with nearly 1 million students— from pre-kindergarten to grade 12— across the City’s five boroughs. Of those students, 13.9 percent are English Language/Multilingual Learners, 20.6 percent are students with disabilities, and 71.9 percent are economically disadvantaged. Chancellor David C. Banks has set a goal for the district of preparing every student for a path to a rewarding career, aligned with their passion and purpose and offering long-term economic security and a choice-filled life.
The Adams-Banks administration has outlined a bold vision to reimagine the educational experience for all New York City public school students so they graduate with real-world skills and experience, a head start on postsecondary, and a strong plan to put them on a path to a rewarding career and long-term economic security. Within the context of this vision, the Office of Student Pathways focuses on the alignment of school curriculum, instruction, and operations to ensure that all students graduate with real-world skills and experience, a head start on life after high school, and a strong plan to put them on a path to a rewarding career and long-term economic security. Student Pathways provides leadership and implementation support for the NYC Public Schools Student Pathways to Economic Security Initiative.
About the Role + Key Elements of the Scope
NYC Public Schools is seeking a consultant to serve as the Deputy Director of Pathways Messaging, a role dedicated to enhancing the communication strategies that support the educational and career pathways for students. Our audiences are substantial and diverse; our existing channels include email, social, SMS, web, and press to reach educators, industry and community partners, families, and students. This role requires embedded membership in several teams within the Office of Student Pathways as well as robust partnership with the Central NYCPS Communications team to align priorities, ensuring consistent messaging across these platforms.
The scope will involve:
Developing Strategic Communication Plans : Crafting and leading the execution of comprehensive messaging plans and strategies that align with the objectives of the Pathways initiative.
Collaborating Across Teams : Working in close partnership with the Central NYCPS Communications team and other stakeholders to ensure messaging consistency and alignment with broader educational goals.
Managing Comprehensive Messaging Strategy : Overseeing the creation and implementation of two to four campaigns that effectively communicate Pathways resources and initiatives to a diverse audience: one centering student enrollment, another on financial literacy, and a last on personalized advising.
Ensuring Inclusive and Diverse Content : Developing content that reflects the diversity of NYC public school students and supports inclusivity across all communications.
Aligning with NYCPS Values : Ensuring all messaging and communications are in line with the values and mission of NYC Public Schools, promoting a cohesive and positive narrative around student pathways.
This lead will play an important role in moving forward the Adams-Banks administration to transform the educational experience for NYC public school students. It will work within the Office of Student Pathways at New York City Public Schools, which is leading efforts to transform education to be career connected and relevant to students' lives.
Desired Experience, Skills, And Mindsets
Experience
Communication Strategy Development : Experience in crafting and leading the execution of communication strategies integrating web, social, press, and email within educational or public sectors.
Marketing Funnel Utilization : Measurable success improving and automating audience conversion from lead generation to brand loyalty.
Team Management and Media Relations : Proven ability to oversee communications teams and handle media inquiries effectively.
Organizational Branding : Demonstrated skill in developing branding and messaging that promote organizational objectives and values.
Skills
Messaging Strategy Execution : Expertise in deploying messaging strategies across multiple channels to engage diverse audiences.
Leadership and Lateral Management : Strong leadership skills, capable of guiding teams and managing external communications in the context of influential lateral partnership (as opposed to formal directional authority).
Stakeholder Collaboration : Strong interpersonal and communication skills to collaborate effectively with diverse stakeholders, including educators, administrators, parents, and community members.
Analytical and Feedback Integration : Ability to analyze engagement metrics and integrate feedback to optimize communication efforts.
Mindsets
Equity and Inclusion : A commitment to promoting equity and inclusion in education, ensuring that student pathways are designed to address the needs of all students, regardless of background or ability.
Strategic and Values-Aligned Thinking : A strategic thinker with a commitment to aligning messaging with organizational values and missions.
Adaptability : Flexibility and adaptability to navigate the dynamic nature of education, responding effectively to changing circumstances, policies, and community needs.
Collaborative Leadership : A collaborative approach to work closely with various stakeholders to refine and implement effective communication plans.
Compensation
The budget for this work is between $60,000 and $100,000. The consultant will be compensated an amount within this range based on the finalized scope of work and deliverables.
How to Apply
Please submit your application here . The preferred application deadline for this position is April 1, 2024. Please note that we do not guarantee review of applications after this date.
Mar 12, 2024
Contractor
Messaging and Communications Consultant
Position Type: Consultant; anticipated 4 - 6 month timeline
Location: NYC preferred
About NYC Public Schools
New York City Public Schools (NYCPS) is the largest school district in the United States with nearly 1 million students— from pre-kindergarten to grade 12— across the City’s five boroughs. Of those students, 13.9 percent are English Language/Multilingual Learners, 20.6 percent are students with disabilities, and 71.9 percent are economically disadvantaged. Chancellor David C. Banks has set a goal for the district of preparing every student for a path to a rewarding career, aligned with their passion and purpose and offering long-term economic security and a choice-filled life.
The Adams-Banks administration has outlined a bold vision to reimagine the educational experience for all New York City public school students so they graduate with real-world skills and experience, a head start on postsecondary, and a strong plan to put them on a path to a rewarding career and long-term economic security. Within the context of this vision, the Office of Student Pathways focuses on the alignment of school curriculum, instruction, and operations to ensure that all students graduate with real-world skills and experience, a head start on life after high school, and a strong plan to put them on a path to a rewarding career and long-term economic security. Student Pathways provides leadership and implementation support for the NYC Public Schools Student Pathways to Economic Security Initiative.
About the Role + Key Elements of the Scope
NYC Public Schools is seeking a consultant to serve as the Deputy Director of Pathways Messaging, a role dedicated to enhancing the communication strategies that support the educational and career pathways for students. Our audiences are substantial and diverse; our existing channels include email, social, SMS, web, and press to reach educators, industry and community partners, families, and students. This role requires embedded membership in several teams within the Office of Student Pathways as well as robust partnership with the Central NYCPS Communications team to align priorities, ensuring consistent messaging across these platforms.
The scope will involve:
Developing Strategic Communication Plans : Crafting and leading the execution of comprehensive messaging plans and strategies that align with the objectives of the Pathways initiative.
Collaborating Across Teams : Working in close partnership with the Central NYCPS Communications team and other stakeholders to ensure messaging consistency and alignment with broader educational goals.
Managing Comprehensive Messaging Strategy : Overseeing the creation and implementation of two to four campaigns that effectively communicate Pathways resources and initiatives to a diverse audience: one centering student enrollment, another on financial literacy, and a last on personalized advising.
Ensuring Inclusive and Diverse Content : Developing content that reflects the diversity of NYC public school students and supports inclusivity across all communications.
Aligning with NYCPS Values : Ensuring all messaging and communications are in line with the values and mission of NYC Public Schools, promoting a cohesive and positive narrative around student pathways.
This lead will play an important role in moving forward the Adams-Banks administration to transform the educational experience for NYC public school students. It will work within the Office of Student Pathways at New York City Public Schools, which is leading efforts to transform education to be career connected and relevant to students' lives.
Desired Experience, Skills, And Mindsets
Experience
Communication Strategy Development : Experience in crafting and leading the execution of communication strategies integrating web, social, press, and email within educational or public sectors.
Marketing Funnel Utilization : Measurable success improving and automating audience conversion from lead generation to brand loyalty.
Team Management and Media Relations : Proven ability to oversee communications teams and handle media inquiries effectively.
Organizational Branding : Demonstrated skill in developing branding and messaging that promote organizational objectives and values.
Skills
Messaging Strategy Execution : Expertise in deploying messaging strategies across multiple channels to engage diverse audiences.
Leadership and Lateral Management : Strong leadership skills, capable of guiding teams and managing external communications in the context of influential lateral partnership (as opposed to formal directional authority).
Stakeholder Collaboration : Strong interpersonal and communication skills to collaborate effectively with diverse stakeholders, including educators, administrators, parents, and community members.
Analytical and Feedback Integration : Ability to analyze engagement metrics and integrate feedback to optimize communication efforts.
Mindsets
Equity and Inclusion : A commitment to promoting equity and inclusion in education, ensuring that student pathways are designed to address the needs of all students, regardless of background or ability.
Strategic and Values-Aligned Thinking : A strategic thinker with a commitment to aligning messaging with organizational values and missions.
Adaptability : Flexibility and adaptability to navigate the dynamic nature of education, responding effectively to changing circumstances, policies, and community needs.
Collaborative Leadership : A collaborative approach to work closely with various stakeholders to refine and implement effective communication plans.
Compensation
The budget for this work is between $60,000 and $100,000. The consultant will be compensated an amount within this range based on the finalized scope of work and deliverables.
How to Apply
Please submit your application here . The preferred application deadline for this position is April 1, 2024. Please note that we do not guarantee review of applications after this date.
Clark College
Clark College, 1933 Fort Vancouver Way, Vancouver, WA 98663
Clark College is currently accepting applications for a full-time, 12-month, exempt Title III Career Connected Curriculum Liaison position in the Office of Instruction. The Title III Career Connected Curriculum Liaison plays a pivotal role in enhancing career oriented and embedded learning opportunities for students with responsibilities in CareerHub coordination, curriculum coordination and research, communication and marketing, professional development delivery, assessment activities, and, crucially, industry partnerships. They will collaborate with staff, faculty, employers, and community members to design, implement, and assess programs that bridge academic coursework with real-world applications, preparing students for successful transitions into the workforce. The Title III Career Connected Curriculum Liaison reports to the Director of Guided Pathways. The successful candidate will have a strong background in instruction or instructional design, career development, and a passion for fostering connections between education and industry. Additionally, the individual will ensure achievement of grant outcome goals. This grant-funded position is expected to last 5 years. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITIES: Career Hub Coordination
In partnership with campus stakeholders, this position will build out business processes for the “Career Hub” virtual space in alignment with other departments and Clark College’s strategic plan.
Develop and manage the “Career Hub” to house all career-connected learning and curriculum development tools for staff and faculty to access, including supporting or developing events with campus partners, maintaining a calendar, and ensuring that the “Career Hub” becomes the primary point of contact for external partners to learn about opportunities at Clark related to career-connected learning.
Serve as a lead coordinator for ensuring Title III outcomes are achieved according to grant deadlines.
Curriculum Coordination and Research
Facilitate and serve as a content expert for career-connected learning development, curriculum designer, and curriculum implementation across all academic programs at Clark College by researching best practices for career connected learning for curriculum integration in community colleges.
Collaborate with faculty, TLC staff, Career Services staff, Instructional staff, and the Outcomes Assessment Team to develop and ensure engaging and interactive learning materials, including workshops, seminars, and online resources that infuse career-connected learning concepts into existing courses that align with academic curricula and industry needs.
Ensure that Title III outcomes goals are achieved related to program maps and demonstration of career-connected learning in curriculum, as well as making recommendations to the Director of Guided Pathways, Partnerships, Instructional Deans about career-connected curriculum needs in programs.
Communication and Marketing
Collaborate with the Communication and Marketing teams to establish both internal-focused and external-focused communication about career-connected curriculum at Clark College, as well as highlighting career-connected learning opportunities and marketing strategies to increase student enrollment.
Lead, maintain and keep active social media accounts related to career-connected learning and career-related events across campus.
Professional Development and Collaboration
Collaborate with the Teaching and Learning Center to offer training on topics related to embedding career-connected learning into curriculum in addition to providing professional development opportunities for faculty and staff related to career-connected learning, as well as attending relevant staff meetings in Instruction and Student Affairs to promote collaboration and connection.
Provide high-level campus leadership and expertise related to infusing career connected learning opportunities into students’ career pathways.
Stay abreast of industry trends, educational innovations, and best practices in career development and career integration for academic curriculum.
Data Analysis and Assessment
Create and maintain a database for all career-connected curriculum and work-based learning embedded in curriculum at Clark College
Support the AIR Department and Outcomes Assessment Committee to collect, track, and analyze data to assess the effectiveness of career-connected learning initiatives in curriculum.
Utilize feedback and metrics to make data-driven recommendations for courses and programs.
Industry Partnerships
Partner with Career Services and other staff to develop relationships and identify opportunities with local employers, industry professionals, and community organizations to facilitate internship opportunities, mentorship programs, and other experiential learning experiences.
Collaborate with faculty to integrate industry insights and trends into academic coursework.
Serve as a lead point of contact to assist faculty and academic programs with making connections with local businesses and industry to develop career connected learning opportunities.
MINIMUM QUALIFICATIONS:
Bachelor’s degree from an accredited institution AND five (5) years of work experience in education, economic development, or workforce development OR Master’s degree from an accredited institution AND two (2) years of work experience in education, economic development, or workforce development.
Proven experience in designing and delivering experiential learning curriculum.
Strong understanding of industry trends and workforce demands.
Excellent communication and interpersonal skills.
Ability to work collaboratively with diverse stakeholders.
Familiarity with educational technologies and online learning platforms.
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events.
SALARY RANGE: $60,962-$70,587 annually (commensurate with qualifications and experience). Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver. APPLICATION PROCESS Required Online Application Materials:
Clark College Online Application
Current resume, with a minimum of three (3) references listed.
Cover letter describing background and experience related to qualifications and responsibilities of the position.
Responses to the supplemental questions included in the online application process.
Please apply online at www.clark.edu/jobs . To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu . APPLICATION DEADLINE: Required application materials must be completed and submitted online by 3 p.m., April 1, 2024. CONDITION OF EMPLOYMENT: Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Completion of academic degrees will also be verified through receipt of official transcripts. DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360)992-2105 or by video phone at (360)991-0901. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources March 8, 2024 24-00033
Mar 08, 2024
Full time
Clark College is currently accepting applications for a full-time, 12-month, exempt Title III Career Connected Curriculum Liaison position in the Office of Instruction. The Title III Career Connected Curriculum Liaison plays a pivotal role in enhancing career oriented and embedded learning opportunities for students with responsibilities in CareerHub coordination, curriculum coordination and research, communication and marketing, professional development delivery, assessment activities, and, crucially, industry partnerships. They will collaborate with staff, faculty, employers, and community members to design, implement, and assess programs that bridge academic coursework with real-world applications, preparing students for successful transitions into the workforce. The Title III Career Connected Curriculum Liaison reports to the Director of Guided Pathways. The successful candidate will have a strong background in instruction or instructional design, career development, and a passion for fostering connections between education and industry. Additionally, the individual will ensure achievement of grant outcome goals. This grant-funded position is expected to last 5 years. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITIES: Career Hub Coordination
In partnership with campus stakeholders, this position will build out business processes for the “Career Hub” virtual space in alignment with other departments and Clark College’s strategic plan.
Develop and manage the “Career Hub” to house all career-connected learning and curriculum development tools for staff and faculty to access, including supporting or developing events with campus partners, maintaining a calendar, and ensuring that the “Career Hub” becomes the primary point of contact for external partners to learn about opportunities at Clark related to career-connected learning.
Serve as a lead coordinator for ensuring Title III outcomes are achieved according to grant deadlines.
Curriculum Coordination and Research
Facilitate and serve as a content expert for career-connected learning development, curriculum designer, and curriculum implementation across all academic programs at Clark College by researching best practices for career connected learning for curriculum integration in community colleges.
Collaborate with faculty, TLC staff, Career Services staff, Instructional staff, and the Outcomes Assessment Team to develop and ensure engaging and interactive learning materials, including workshops, seminars, and online resources that infuse career-connected learning concepts into existing courses that align with academic curricula and industry needs.
Ensure that Title III outcomes goals are achieved related to program maps and demonstration of career-connected learning in curriculum, as well as making recommendations to the Director of Guided Pathways, Partnerships, Instructional Deans about career-connected curriculum needs in programs.
Communication and Marketing
Collaborate with the Communication and Marketing teams to establish both internal-focused and external-focused communication about career-connected curriculum at Clark College, as well as highlighting career-connected learning opportunities and marketing strategies to increase student enrollment.
Lead, maintain and keep active social media accounts related to career-connected learning and career-related events across campus.
Professional Development and Collaboration
Collaborate with the Teaching and Learning Center to offer training on topics related to embedding career-connected learning into curriculum in addition to providing professional development opportunities for faculty and staff related to career-connected learning, as well as attending relevant staff meetings in Instruction and Student Affairs to promote collaboration and connection.
Provide high-level campus leadership and expertise related to infusing career connected learning opportunities into students’ career pathways.
Stay abreast of industry trends, educational innovations, and best practices in career development and career integration for academic curriculum.
Data Analysis and Assessment
Create and maintain a database for all career-connected curriculum and work-based learning embedded in curriculum at Clark College
Support the AIR Department and Outcomes Assessment Committee to collect, track, and analyze data to assess the effectiveness of career-connected learning initiatives in curriculum.
Utilize feedback and metrics to make data-driven recommendations for courses and programs.
Industry Partnerships
Partner with Career Services and other staff to develop relationships and identify opportunities with local employers, industry professionals, and community organizations to facilitate internship opportunities, mentorship programs, and other experiential learning experiences.
Collaborate with faculty to integrate industry insights and trends into academic coursework.
Serve as a lead point of contact to assist faculty and academic programs with making connections with local businesses and industry to develop career connected learning opportunities.
MINIMUM QUALIFICATIONS:
Bachelor’s degree from an accredited institution AND five (5) years of work experience in education, economic development, or workforce development OR Master’s degree from an accredited institution AND two (2) years of work experience in education, economic development, or workforce development.
Proven experience in designing and delivering experiential learning curriculum.
Strong understanding of industry trends and workforce demands.
Excellent communication and interpersonal skills.
Ability to work collaboratively with diverse stakeholders.
Familiarity with educational technologies and online learning platforms.
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events.
SALARY RANGE: $60,962-$70,587 annually (commensurate with qualifications and experience). Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver. APPLICATION PROCESS Required Online Application Materials:
Clark College Online Application
Current resume, with a minimum of three (3) references listed.
Cover letter describing background and experience related to qualifications and responsibilities of the position.
Responses to the supplemental questions included in the online application process.
Please apply online at www.clark.edu/jobs . To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu . APPLICATION DEADLINE: Required application materials must be completed and submitted online by 3 p.m., April 1, 2024. CONDITION OF EMPLOYMENT: Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Completion of academic degrees will also be verified through receipt of official transcripts. DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360)992-2105 or by video phone at (360)991-0901. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources March 8, 2024 24-00033
The Central Administrative Office of Legal Aid Services of Oregon (LASO) is seeking full-time Executive Administrator. This position is based in Portland and is eligible for partial remote work. Background LASO is a non-profit law firm that represents low-income Oregonians in civil cases. LASO’s eight regional offices serve the general low-income population throughout the state and two specialized statewide programs focus on services to farmworkers and on issues impacting Native Americans. Our Central Administrative office provides administrative oversight and support for those statewide offices. LASO is an effective, high-quality legal services law firm that is committed to advocacy strategies having the broadest possible impact on client community problems. LASO is actively working to build an inclusive organizational culture that centers on racial equity. LASO is committed to recruiting and retaining a diverse workforce and providing a welcoming and culturally responsive environment for our staff and clients. Job Summary We are in search of a highly organized and detail-oriented Executive Administrator to deliver indispensable support to our executive team, overseeing the operations of a prominent statewide non-profit law firm. The ideal candidate will demonstrate excellence in managing the day-to-day administrative activities inherent to a legal environment, all while upholding a steadfast commitment to diversity and justice. A crucial aspect of this role involves maintaining the utmost standards of confidentiality, as mandated by both the Oregon State Bar and relevant laws and regulations. Responsibilities 1. Calendars, Communication and Confidential Information Handling:
Efficiently manage executive calendars, schedules, and appointments.
Facilitate seamless office communication and handle confidential information with discretion.
2. Office Management:
Coordinate travel for executive staff and board members.
Process mail, document checks, and maintain an electronic check log.
Manage office supply inventory, ordering, and demonstrate proficiency in database management.
3. Document Formatting, Presentations, and Executive Financial Duties:
Utilize Microsoft Office suite and Excel for creating reports and presentations.
Assist with formatting issues in documents.
Prepare drafts of internal memos, policies, and other documents.
Assist with payroll tasks and manage office and statewide subscriptions and invoices.
4. Human Resources Support:
Assist in drafting, posting, and developing job postings.
Maintain organized personnel files and coordinate administrative tasks related to HR processes.
Coordinate LASO’s participation in job fairs and recruiting events.
5. Event Coordination:
Create, coordinate, and attend events that elevate LASO’s reputation, morale, and/or development.
6. Board Meetings and Virtual Platforms:
Schedule, email and prepare for general and executive committee board meeting notices, and other associated materials.
Provide transcription services as needed for the recording and creation of meeting minutes.
Qualifications
Proven experience as an Office Administrator or in a similar role.
High level administrative and organizational skills with excellent attention to detail.
Strong organizational and multitasking abilities.
Ability to work collaboratively as part of a team.
Excellent clerical skills including transcription services and file management.
Strong skills with various software programs including Word, Excel, Acrobat Pro and database management.
Excellent written and verbal communication skills. Familiarity with both Zoom and Microsoft Teams platforms.
Good judgment, ability to handle stress, and initiative.
Demonstrated ability to troubleshoot problems and provide solutions for streamlined processes.
Demonstrated commitment to justice for low-income communities.
Demonstrated commitment to anti-bias principles, cultural competency and addressing systemic racism and other forms of oppression.
Salary/ Benefits Compensation is based on a 35-hour work week. Salary range is $55,200 – 61,200 for 0-5 years' experience; $62,400 - 67,200 for 6-10 years’ experience; and $68,400 - $79,200 for 11-30 years' experience annually; salaries are determined by relevant work experience. An additional $4,300 to $5,700 annually for bilingual ability, depending on proficiency. Full benefits package including individual and family health, vision, and dental insurance coverage; 6% employer retirement contribution; generous paid holidays, vacation, and sick leave; and up to $2000 for moving expenses. Closing Date Review of resumes to begin 03/18/2024. Applications will be accepted until position is filled. Applications Send resume, references, and letter of interest by email to: Jeremy Aliason Legal Aid Services of Oregon 520 SW Sixth Avenue, Suite 1130 Portland, OR 97204 Centraljobs@lasoregon.org Supplemental question Please provide a written response to the following question and submit it as part of your application materials. Limit response to 500 words. LASO is committed to achieving justice for the low-income communities of Oregon. Our client communities include people of color, farmworkers, LGBTQ+ people, immigrants, seniors, people with lived experiences of homelessness, veterans, people with disabilities, and people from other underrepresented groups. It is essential to our mission that we also work to create an inclusive and respectful workplace environment in which differences are acknowledged and valued. How do you think your personal background or experiences, professional or otherwise, have prepared you to: (1) serve our diverse client communities effectively, (2) work effectively with colleagues from backgrounds different than your own, (3) acknowledge the systemic barriers that our clients face, and (4) contribute to our efforts to achieve racial justice? Feel free to provide examples and apply various aspects of your life and personal experiences in your response. We celebrate diversity. LASO is committed to being an organization that reflects the communities we serve and is diverse in race, color, national origin, sex, age, religion, marital status, veteran status, sexual orientation, gender identity, ancestry, national origin, or sensory, mental and physical abilities, work background, experience and education. We believe that the outcome of such diversity is our greatest strength and a matter of basic human fairness. It is to this end that we strongly encourage applications from people of color and people from any other underrepresented and historically marginalized group to apply for this position.
Feb 23, 2024
Full time
The Central Administrative Office of Legal Aid Services of Oregon (LASO) is seeking full-time Executive Administrator. This position is based in Portland and is eligible for partial remote work. Background LASO is a non-profit law firm that represents low-income Oregonians in civil cases. LASO’s eight regional offices serve the general low-income population throughout the state and two specialized statewide programs focus on services to farmworkers and on issues impacting Native Americans. Our Central Administrative office provides administrative oversight and support for those statewide offices. LASO is an effective, high-quality legal services law firm that is committed to advocacy strategies having the broadest possible impact on client community problems. LASO is actively working to build an inclusive organizational culture that centers on racial equity. LASO is committed to recruiting and retaining a diverse workforce and providing a welcoming and culturally responsive environment for our staff and clients. Job Summary We are in search of a highly organized and detail-oriented Executive Administrator to deliver indispensable support to our executive team, overseeing the operations of a prominent statewide non-profit law firm. The ideal candidate will demonstrate excellence in managing the day-to-day administrative activities inherent to a legal environment, all while upholding a steadfast commitment to diversity and justice. A crucial aspect of this role involves maintaining the utmost standards of confidentiality, as mandated by both the Oregon State Bar and relevant laws and regulations. Responsibilities 1. Calendars, Communication and Confidential Information Handling:
Efficiently manage executive calendars, schedules, and appointments.
Facilitate seamless office communication and handle confidential information with discretion.
2. Office Management:
Coordinate travel for executive staff and board members.
Process mail, document checks, and maintain an electronic check log.
Manage office supply inventory, ordering, and demonstrate proficiency in database management.
3. Document Formatting, Presentations, and Executive Financial Duties:
Utilize Microsoft Office suite and Excel for creating reports and presentations.
Assist with formatting issues in documents.
Prepare drafts of internal memos, policies, and other documents.
Assist with payroll tasks and manage office and statewide subscriptions and invoices.
4. Human Resources Support:
Assist in drafting, posting, and developing job postings.
Maintain organized personnel files and coordinate administrative tasks related to HR processes.
Coordinate LASO’s participation in job fairs and recruiting events.
5. Event Coordination:
Create, coordinate, and attend events that elevate LASO’s reputation, morale, and/or development.
6. Board Meetings and Virtual Platforms:
Schedule, email and prepare for general and executive committee board meeting notices, and other associated materials.
Provide transcription services as needed for the recording and creation of meeting minutes.
Qualifications
Proven experience as an Office Administrator or in a similar role.
High level administrative and organizational skills with excellent attention to detail.
Strong organizational and multitasking abilities.
Ability to work collaboratively as part of a team.
Excellent clerical skills including transcription services and file management.
Strong skills with various software programs including Word, Excel, Acrobat Pro and database management.
Excellent written and verbal communication skills. Familiarity with both Zoom and Microsoft Teams platforms.
Good judgment, ability to handle stress, and initiative.
Demonstrated ability to troubleshoot problems and provide solutions for streamlined processes.
Demonstrated commitment to justice for low-income communities.
Demonstrated commitment to anti-bias principles, cultural competency and addressing systemic racism and other forms of oppression.
Salary/ Benefits Compensation is based on a 35-hour work week. Salary range is $55,200 – 61,200 for 0-5 years' experience; $62,400 - 67,200 for 6-10 years’ experience; and $68,400 - $79,200 for 11-30 years' experience annually; salaries are determined by relevant work experience. An additional $4,300 to $5,700 annually for bilingual ability, depending on proficiency. Full benefits package including individual and family health, vision, and dental insurance coverage; 6% employer retirement contribution; generous paid holidays, vacation, and sick leave; and up to $2000 for moving expenses. Closing Date Review of resumes to begin 03/18/2024. Applications will be accepted until position is filled. Applications Send resume, references, and letter of interest by email to: Jeremy Aliason Legal Aid Services of Oregon 520 SW Sixth Avenue, Suite 1130 Portland, OR 97204 Centraljobs@lasoregon.org Supplemental question Please provide a written response to the following question and submit it as part of your application materials. Limit response to 500 words. LASO is committed to achieving justice for the low-income communities of Oregon. Our client communities include people of color, farmworkers, LGBTQ+ people, immigrants, seniors, people with lived experiences of homelessness, veterans, people with disabilities, and people from other underrepresented groups. It is essential to our mission that we also work to create an inclusive and respectful workplace environment in which differences are acknowledged and valued. How do you think your personal background or experiences, professional or otherwise, have prepared you to: (1) serve our diverse client communities effectively, (2) work effectively with colleagues from backgrounds different than your own, (3) acknowledge the systemic barriers that our clients face, and (4) contribute to our efforts to achieve racial justice? Feel free to provide examples and apply various aspects of your life and personal experiences in your response. We celebrate diversity. LASO is committed to being an organization that reflects the communities we serve and is diverse in race, color, national origin, sex, age, religion, marital status, veteran status, sexual orientation, gender identity, ancestry, national origin, or sensory, mental and physical abilities, work background, experience and education. We believe that the outcome of such diversity is our greatest strength and a matter of basic human fairness. It is to this end that we strongly encourage applications from people of color and people from any other underrepresented and historically marginalized group to apply for this position.
American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a Salesforce Release Manager to support the Training Services application. The Training Services Salesforce instance is a combination of multiple clouds (Sales, Service, Experience, etc.) and integrations that come together to serve the larger American Red Cross organization through the delivery of training (E.g. First Aid, CPR and AED) and products. The Training Services Salesforce team utilizes multiple lower sandbox environments for it’s sprint cycles and project needs. Development, Testing, User Acceptance Testing, Staging and Training are just a few of those environments. A successful candidate will play a key role in all the release related work across the Salesforce cloud platforms. This position owns the bi-weekly releases in the Salesforce environments for all of Training Services as well as project-specific releases. The Salesforce Release Manager will also: • Develop and maintain software configuration management tools (I.e. Flosum) to support configuration identification, control, reporting, and delivery of both internally developed and externally purchased software products within our Salesforce application. • Maintain all Salesforce sandboxes and their refresh schedules. • Apply specialized technical expertise to resolve code conflicts amongst environments and validate release packages prior to implementation. • Serve as the “release management” lead on projects, provide training and guidance to other staff. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States but must work an east coast schedule. (Core Working Hours 9:00am-5:00pm Eastern) WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): • Perform configuration management and release engineering tasks to ensure new software product operating parameters are documented, comply with standard hardware configurations, and are logistically sustainable. • Design, develop, automate, and maintain productivity tools using programming, database or scripting languages to improve software modeling and development. • Design and implement build procedures that are used to support software product development and use. • Track and maintain the project Change Requests, Impact Assessments, Incident Reports, and Software Change Notices on a continuous basis. • Develop software configuration standards within the Training Services Salesforce team. • Serve as a project lead. Provide training and guidance to other staff. Contribute technical expertise to projects. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Education: Bachelor's degree required. • Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required. • Hands on daily experience working with Release Management, DevOps or DevSecOps and working with a release tool like Flosum, Gearset or Copado are required. • Salesforce Administrator or Developer certification – nice to have • Flosum Certified Professional or Flosum Certified Expert – nice to have • Skills & Abilities: Ability to work on a team. Ability to be 24-hour on-call during for post-release support. Ability to communicate highly technical information effectively to various audiences. Ability to support 10pm (eastern) releases every other Thursday night. WHAT WILL GIVE YOU A COMPETITIVE EDGE (preferred qualifications): • Attention to detail. • Highly organized • A lover of lists • And a juggler all of the Salesforce environments in Training Services. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $90K - $115K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a Salesforce Release Manager to support the Training Services application. The Training Services Salesforce instance is a combination of multiple clouds (Sales, Service, Experience, etc.) and integrations that come together to serve the larger American Red Cross organization through the delivery of training (E.g. First Aid, CPR and AED) and products. The Training Services Salesforce team utilizes multiple lower sandbox environments for it’s sprint cycles and project needs. Development, Testing, User Acceptance Testing, Staging and Training are just a few of those environments. A successful candidate will play a key role in all the release related work across the Salesforce cloud platforms. This position owns the bi-weekly releases in the Salesforce environments for all of Training Services as well as project-specific releases. The Salesforce Release Manager will also: • Develop and maintain software configuration management tools (I.e. Flosum) to support configuration identification, control, reporting, and delivery of both internally developed and externally purchased software products within our Salesforce application. • Maintain all Salesforce sandboxes and their refresh schedules. • Apply specialized technical expertise to resolve code conflicts amongst environments and validate release packages prior to implementation. • Serve as the “release management” lead on projects, provide training and guidance to other staff. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States but must work an east coast schedule. (Core Working Hours 9:00am-5:00pm Eastern) WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): • Perform configuration management and release engineering tasks to ensure new software product operating parameters are documented, comply with standard hardware configurations, and are logistically sustainable. • Design, develop, automate, and maintain productivity tools using programming, database or scripting languages to improve software modeling and development. • Design and implement build procedures that are used to support software product development and use. • Track and maintain the project Change Requests, Impact Assessments, Incident Reports, and Software Change Notices on a continuous basis. • Develop software configuration standards within the Training Services Salesforce team. • Serve as a project lead. Provide training and guidance to other staff. Contribute technical expertise to projects. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Education: Bachelor's degree required. • Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required. • Hands on daily experience working with Release Management, DevOps or DevSecOps and working with a release tool like Flosum, Gearset or Copado are required. • Salesforce Administrator or Developer certification – nice to have • Flosum Certified Professional or Flosum Certified Expert – nice to have • Skills & Abilities: Ability to work on a team. Ability to be 24-hour on-call during for post-release support. Ability to communicate highly technical information effectively to various audiences. Ability to support 10pm (eastern) releases every other Thursday night. WHAT WILL GIVE YOU A COMPETITIVE EDGE (preferred qualifications): • Attention to detail. • Highly organized • A lover of lists • And a juggler all of the Salesforce environments in Training Services. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $90K - $115K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
America Needs You
The position is hybrid and can be based in New York City, NY, Northern, NJ, or Chicago, IL.
Are you ready to directly impact the lives of first-generation college students and champion economic mobility for all?
About Us
Did you know that only 21% of low income, first-generation students in the U.S. graduate from college within six years? Those who do graduate have a median household income 27% lower than their peers. While there are a multitude of college access programs for high school seniors and job assistance programs for low-wage earners, there are few programs that ensure first-generation students stay in school and build the skills necessary to prepare for long-term careers. This is where America Needs You (ANY) comes in.
ANY fights for economic mobility for ambitious, first-generation college students by providing transformative mentorship and intensive career development. Founded in 2009 and headquartered in New York City, ANY expanded to New Jersey in 2012, Illinois in 2015, and California in 2016, growing from serving 50 students to nearly 600 students annually. In 2021, ANY launched FirstGenU, a new virtual program designed to help 10,000 first-generation college students navigate their careers. Visit www.americaneedsyou.org to learn more.
Position Description
Reporting to the Chief Operating Officer, the Salesforce and Data Evaluation Director is a critical member of the national operations team and plays a key role in ensuring the effectiveness of our growing organization. The Salesforce and Data Evaluation Director is responsible for leading ANY and its staff in using data to inform the development and implementation of ANY programs and services. The Director will own the collection, analysis, compliance, audit, dissemination and utilization of all ANY data and systems.
The Director will own the administration of ANY’s CRM database – Salesforce. The role will create, update, and manage Salesforce solutions that ensure the successful operation of all programs, will improve all user experiences, and ensure that all ANY staff can reliably and accurately collect and report programmatic data. The Director will serve as a technical project manager and database administrator, and will be responsible for day-to-day support, training, maintenance, and improvement of Salesforce at ANY.
This position will also oversee all evaluation activities of the organization and coordinate with all local program sites regarding implementing and maintaining uniform data collection, reporting, utilization and evaluation protocols. The Director will cultivate relationships and position themselves as a proactive manager and thought leader on data, evaluation, and systems excellence at ANY.
Responsibilities include:
Data Management and Evaluation:
Lead data-driven program insights, monitoring, and quality control
Oversee the data evaluation plan for FirstGenU, ensuring that we are collecting, storing, and analyzing data accurately to demonstrate the impact of our program
Create, roll-out, and maintain a data collection plan across all existing systems specific to previously determined program outcomes, including training and capacity building of all staff
Establish, implement, and maintain comprehensive data collection standards, policies, procedures, and training to support efficient, accurate, and timely data tracking and to ensure data quality and integrity
Create timelines and processes for data quality review, reporting accuracy, and quality assurance; ensure program teams have the most up to date knowledge about all systems
Create expectations and best practices around data utilization and data-driven management all staff
Execute strategies to ensure that collected data is used to improve implementation, modify programs, hold ANY accountable, and share outcomes with external parties as needed
Prepare and deliver periodic updates and customized reports on the progress of the ANY programs to the organization’s board of directors, funders, partners, leadership and program teams as needed
Partner with senior leadership and program staff to establish evaluation priorities for all program areas and the organization overall
Salesforce Administration
Work closely with the COO and the national operations team to review operational processes, identify opportunities for automation, and prioritize and resolve technical issues
Develop CRM solutions to existing and new data collection and reporting challenges
Implement and refine various Salesforce solutions, custom objects and fields, forms, application forms, validation rules, page layouts, reports, dashboards, user account maintenance, profiles, permission sets, sharing rules, and email templates and triggers
Manage external platforms, apps, and projects that interact with ANY’s Salesforce CRM
Transition Salesforce processes to the new solution – Flows, and ensure all automation architecture and functions are updated
Oversee all Salesforce needs for FirstGenU including preparing and completing bulk uploads/edits as well as creating and managing a program dashboard.
Design mockups, test, and implement iterative User Interface (UI) improvements
Research customized and cost-effective solutions using the full Salesforce toolset and collaborate with internal teams as well as external developer to implement
Provide staff training and support; create training materials and training guides for staff
Employ strategies that achieve high data quality by reducing duplicate, incomplete, and orphaned records
Improve the security of the platform with effective access control solutions (roles, permissions, profiles, sharing rules)
Systems/Platforms and Vendor Management:
Develop and deliver regular trainings and testing to ensure ANY’s knowledge is on par with intermediate to advanced level utilization of all systems
Manage all vendor relationships, consultants for systems, and conduct sourcing, system upgrades and proposal development as needed for all existing and new systems
Provide day-to-day administration, user profile creation, license renewals, customization/architecture (adding new fields/formulas), template reports and troubleshooting, and updates for Salesforce, Classy, and all other data collection, evaluation, and survey tools
Recommend new solutions and execute organizational change as needed to utilize new platforms
Research and assess new software to increase organizational efficiency (i.e., collaborate with teams on finding better peer fundraising platform, file sharing system, etc.), manage software licenses/purchases/training (Adobe, iContact, etc.).
Identify, assess and analyze new organizational needs and find solutions to meet those needs.
Other:
Manage meetings, follow up, projects, and the management of ANY’s Data Committee
Attend Saturday workshops Quarterly
Maintain regular interaction with our Fellows, Mentor Coaches and staff to evaluate how technology can help with service delivery
Other tasks as assigned
Skills and Qualifications:
Bachelor’s Degree required – all majors and professionals backgrounds are welcome to apply
At least 2+ years as a Salesforce administrator
Data evaluation experience interacting with multiple systems in a related role
Advanced Excel proficiency required
Strong task and project management skills, including the ability to integrate big picture goals with specific tasks needed to move complex projects forward effectively
Ability to build relationships and create alignment with individuals from a wide range of perspectives and backgrounds
Ability to be creative and engage in proactive system-level problem solving
The ideal candidate has a record of supporting end-users and improving processes and adoption using the platform
Microsoft Office proficiency and comfort learning new online systems
To Apply
Please submit a cover letter and resume to jobs@americaneedsyou.org (subject line: Salesforce and Data Evaluation Director – Last_Name, First_Name). Please note that your application will not be considered without a cover letter. No phone calls please.
America Needs You offers a competitive salary and benefits package. ANY employees receive ample vacation time and the opportunity to work with a talented team on projects that have a real impact in their community.
Salary is in the low-$80K range and commensurate with experience. The position is hybrid and can be based in New York City, NY, Northern, NJ, or Chicago, IL.
Nov 13, 2023
Full time
Are you ready to directly impact the lives of first-generation college students and champion economic mobility for all?
About Us
Did you know that only 21% of low income, first-generation students in the U.S. graduate from college within six years? Those who do graduate have a median household income 27% lower than their peers. While there are a multitude of college access programs for high school seniors and job assistance programs for low-wage earners, there are few programs that ensure first-generation students stay in school and build the skills necessary to prepare for long-term careers. This is where America Needs You (ANY) comes in.
ANY fights for economic mobility for ambitious, first-generation college students by providing transformative mentorship and intensive career development. Founded in 2009 and headquartered in New York City, ANY expanded to New Jersey in 2012, Illinois in 2015, and California in 2016, growing from serving 50 students to nearly 600 students annually. In 2021, ANY launched FirstGenU, a new virtual program designed to help 10,000 first-generation college students navigate their careers. Visit www.americaneedsyou.org to learn more.
Position Description
Reporting to the Chief Operating Officer, the Salesforce and Data Evaluation Director is a critical member of the national operations team and plays a key role in ensuring the effectiveness of our growing organization. The Salesforce and Data Evaluation Director is responsible for leading ANY and its staff in using data to inform the development and implementation of ANY programs and services. The Director will own the collection, analysis, compliance, audit, dissemination and utilization of all ANY data and systems.
The Director will own the administration of ANY’s CRM database – Salesforce. The role will create, update, and manage Salesforce solutions that ensure the successful operation of all programs, will improve all user experiences, and ensure that all ANY staff can reliably and accurately collect and report programmatic data. The Director will serve as a technical project manager and database administrator, and will be responsible for day-to-day support, training, maintenance, and improvement of Salesforce at ANY.
This position will also oversee all evaluation activities of the organization and coordinate with all local program sites regarding implementing and maintaining uniform data collection, reporting, utilization and evaluation protocols. The Director will cultivate relationships and position themselves as a proactive manager and thought leader on data, evaluation, and systems excellence at ANY.
Responsibilities include:
Data Management and Evaluation:
Lead data-driven program insights, monitoring, and quality control
Oversee the data evaluation plan for FirstGenU, ensuring that we are collecting, storing, and analyzing data accurately to demonstrate the impact of our program
Create, roll-out, and maintain a data collection plan across all existing systems specific to previously determined program outcomes, including training and capacity building of all staff
Establish, implement, and maintain comprehensive data collection standards, policies, procedures, and training to support efficient, accurate, and timely data tracking and to ensure data quality and integrity
Create timelines and processes for data quality review, reporting accuracy, and quality assurance; ensure program teams have the most up to date knowledge about all systems
Create expectations and best practices around data utilization and data-driven management all staff
Execute strategies to ensure that collected data is used to improve implementation, modify programs, hold ANY accountable, and share outcomes with external parties as needed
Prepare and deliver periodic updates and customized reports on the progress of the ANY programs to the organization’s board of directors, funders, partners, leadership and program teams as needed
Partner with senior leadership and program staff to establish evaluation priorities for all program areas and the organization overall
Salesforce Administration
Work closely with the COO and the national operations team to review operational processes, identify opportunities for automation, and prioritize and resolve technical issues
Develop CRM solutions to existing and new data collection and reporting challenges
Implement and refine various Salesforce solutions, custom objects and fields, forms, application forms, validation rules, page layouts, reports, dashboards, user account maintenance, profiles, permission sets, sharing rules, and email templates and triggers
Manage external platforms, apps, and projects that interact with ANY’s Salesforce CRM
Transition Salesforce processes to the new solution – Flows, and ensure all automation architecture and functions are updated
Oversee all Salesforce needs for FirstGenU including preparing and completing bulk uploads/edits as well as creating and managing a program dashboard.
Design mockups, test, and implement iterative User Interface (UI) improvements
Research customized and cost-effective solutions using the full Salesforce toolset and collaborate with internal teams as well as external developer to implement
Provide staff training and support; create training materials and training guides for staff
Employ strategies that achieve high data quality by reducing duplicate, incomplete, and orphaned records
Improve the security of the platform with effective access control solutions (roles, permissions, profiles, sharing rules)
Systems/Platforms and Vendor Management:
Develop and deliver regular trainings and testing to ensure ANY’s knowledge is on par with intermediate to advanced level utilization of all systems
Manage all vendor relationships, consultants for systems, and conduct sourcing, system upgrades and proposal development as needed for all existing and new systems
Provide day-to-day administration, user profile creation, license renewals, customization/architecture (adding new fields/formulas), template reports and troubleshooting, and updates for Salesforce, Classy, and all other data collection, evaluation, and survey tools
Recommend new solutions and execute organizational change as needed to utilize new platforms
Research and assess new software to increase organizational efficiency (i.e., collaborate with teams on finding better peer fundraising platform, file sharing system, etc.), manage software licenses/purchases/training (Adobe, iContact, etc.).
Identify, assess and analyze new organizational needs and find solutions to meet those needs.
Other:
Manage meetings, follow up, projects, and the management of ANY’s Data Committee
Attend Saturday workshops Quarterly
Maintain regular interaction with our Fellows, Mentor Coaches and staff to evaluate how technology can help with service delivery
Other tasks as assigned
Skills and Qualifications:
Bachelor’s Degree required – all majors and professionals backgrounds are welcome to apply
At least 2+ years as a Salesforce administrator
Data evaluation experience interacting with multiple systems in a related role
Advanced Excel proficiency required
Strong task and project management skills, including the ability to integrate big picture goals with specific tasks needed to move complex projects forward effectively
Ability to build relationships and create alignment with individuals from a wide range of perspectives and backgrounds
Ability to be creative and engage in proactive system-level problem solving
The ideal candidate has a record of supporting end-users and improving processes and adoption using the platform
Microsoft Office proficiency and comfort learning new online systems
To Apply
Please submit a cover letter and resume to jobs@americaneedsyou.org (subject line: Salesforce and Data Evaluation Director – Last_Name, First_Name). Please note that your application will not be considered without a cover letter. No phone calls please.
America Needs You offers a competitive salary and benefits package. ANY employees receive ample vacation time and the opportunity to work with a talented team on projects that have a real impact in their community.
Salary is in the low-$80K range and commensurate with experience. The position is hybrid and can be based in New York City, NY, Northern, NJ, or Chicago, IL.
The Camera Culture group focuses on making the invisible visible—inside our bodies, around us, and beyond—for health, work, and connection. The goal is to create an entirely new class of computational and sensory platforms that have an understanding of the world that far exceeds human ability and produce meaningful abstractions that are well within human comprehensibility.
The Administrative Assistant will manage complex administrative matters for the Camera Culture research group and associate director of the Media Lab, Ramesh Raskar, function as a high-level coordinator of the Decentralized Society + Web3 Project, and serve as an information resource on all projects and productions.
The Media Lab is currently working on a hybrid work schedule - 60% on campus in Cambridge, 40% remote.
Project Coordination 50% (20 hours per week)
Support the Decentralized Society + Web3 Project under the direction of Ramesh Raskar, Alex 'Sandy' Pentland, Neha Narula focusing on three emerging areas: (1) digital currencies, (2) decentralized AI, and (3) computational privacy and security.
● Develop integrated project plans and archives;
● Coordinate logistics including budgets, contracts, timelines, reporting, and liaising with partners;
● Manage, organize, and execute large (200+) to small (10-20) events for innovators, students, alumni, and distinguished guests; solicit competitive bids and negotiate contract/pricing with vendors.
● provide administrative and production assistance for academic course;
● Ensure all messaging and visuals are consistent and tailored for intended audience; draft and/or edit communications, including event invitations, newsletter, social media content, and emails, take rough drafts of blogs and bring them to a version suitable for final edits, and explain fundraising aspect of participation in projects to keep sponsor companies informed of group activities;
● Write reports, including post-meeting write ups and follow ups, create slides for presentations for external partners and internal meetings;
Administrative Support for Camera Culture 50% (20 hours per week)
Financial 25%
● Manage day-to-day spending for group according Media Lab Finance and MIT procedure and compliance policy, such as
○ reconciliations of expenses, expense reimbursements, complex purchase orders and contracts, independent contractor coordination, Financial Review & Control (FRC) reports, accounts payables, maintain all records, invoices, receipts, and the like according to MIT’s record retention policy, etc.;
○ Responsible for use of MIT Procurement and Travel credit cards for group according to Media Lab Finance and MIT procedure and compliance policy;
● Initiate PIPI form for grant applications
● Work with the Fiscal Officer to review budgets and spending regularly.
Administrative 25%
● Schedule and coordinate PI and group calendars; including monitoring deadlines and important events;
● Coordinate travel logistics, reservations, detailed travel itineraries and coordinate/process reimbursement for travel expenses;
● Coordinating and arranging meetings, workshops, conferences to include: logistics such as securing space, initiating and coordinating online conferencing, catering set up and breakdown, scheduling, workshop materials ordering and shipping, support event activities and such;
● Maintain, update, and ensure group’s team and project web pages are up to date;
● Draft, proofread and edit documents, such as letters of recommendation;
● Coordinating and facilitating communications (in-person, virtual, telephone, etc.) and meetings with collaborators, both domestic and international.
● Serve as an information resource for group members;
● Maintain records and contacts related to UROP (Undergraduate Research Opportunities Program), and other affiliated staff;
● Supports onboarding activities for new group members such as keys, mailing lists, etc.
● Handling general office duties as needed and assigned.
Qualifications & Skills:
REQUIRED:
● High School diploma or equivalent;
● Five years’ experience as an administrative assistant or related experience;
● Excellent organizational and verbal and written communication skills;
● Ability to work collaboratively and effectively with a creative and diverse group of people including researchers, students, corporate sponsors, and administrators;
● Strong organizational and customer service skills;
● Effective communicator with excellent verbal and written communications skills;
● Exercises discretion, diplomacy, and tact;
● Adept at using communication tools such as Slack;
● Excellent computer skills including proficiency with Google Workspace, and comfortable learning new software.
PREFERRED:
● Associate or Bachelor's degree
● MIT business apps: Microsoft Office, SAPgui, Concur, Google Workspace, Dropbox
This is a full-time hybrid position working at least three days on campus, including Wednesdays.
This is a one-year appointment, with the possibility of extension based on funding and the course of the research.
Application material must include a cover letter.
To apply, please visit MIT's careers at https://hr.mit.edu/careers and search for job ID number #22870
Jul 13, 2023
Full time
The Camera Culture group focuses on making the invisible visible—inside our bodies, around us, and beyond—for health, work, and connection. The goal is to create an entirely new class of computational and sensory platforms that have an understanding of the world that far exceeds human ability and produce meaningful abstractions that are well within human comprehensibility.
The Administrative Assistant will manage complex administrative matters for the Camera Culture research group and associate director of the Media Lab, Ramesh Raskar, function as a high-level coordinator of the Decentralized Society + Web3 Project, and serve as an information resource on all projects and productions.
The Media Lab is currently working on a hybrid work schedule - 60% on campus in Cambridge, 40% remote.
Project Coordination 50% (20 hours per week)
Support the Decentralized Society + Web3 Project under the direction of Ramesh Raskar, Alex 'Sandy' Pentland, Neha Narula focusing on three emerging areas: (1) digital currencies, (2) decentralized AI, and (3) computational privacy and security.
● Develop integrated project plans and archives;
● Coordinate logistics including budgets, contracts, timelines, reporting, and liaising with partners;
● Manage, organize, and execute large (200+) to small (10-20) events for innovators, students, alumni, and distinguished guests; solicit competitive bids and negotiate contract/pricing with vendors.
● provide administrative and production assistance for academic course;
● Ensure all messaging and visuals are consistent and tailored for intended audience; draft and/or edit communications, including event invitations, newsletter, social media content, and emails, take rough drafts of blogs and bring them to a version suitable for final edits, and explain fundraising aspect of participation in projects to keep sponsor companies informed of group activities;
● Write reports, including post-meeting write ups and follow ups, create slides for presentations for external partners and internal meetings;
Administrative Support for Camera Culture 50% (20 hours per week)
Financial 25%
● Manage day-to-day spending for group according Media Lab Finance and MIT procedure and compliance policy, such as
○ reconciliations of expenses, expense reimbursements, complex purchase orders and contracts, independent contractor coordination, Financial Review & Control (FRC) reports, accounts payables, maintain all records, invoices, receipts, and the like according to MIT’s record retention policy, etc.;
○ Responsible for use of MIT Procurement and Travel credit cards for group according to Media Lab Finance and MIT procedure and compliance policy;
● Initiate PIPI form for grant applications
● Work with the Fiscal Officer to review budgets and spending regularly.
Administrative 25%
● Schedule and coordinate PI and group calendars; including monitoring deadlines and important events;
● Coordinate travel logistics, reservations, detailed travel itineraries and coordinate/process reimbursement for travel expenses;
● Coordinating and arranging meetings, workshops, conferences to include: logistics such as securing space, initiating and coordinating online conferencing, catering set up and breakdown, scheduling, workshop materials ordering and shipping, support event activities and such;
● Maintain, update, and ensure group’s team and project web pages are up to date;
● Draft, proofread and edit documents, such as letters of recommendation;
● Coordinating and facilitating communications (in-person, virtual, telephone, etc.) and meetings with collaborators, both domestic and international.
● Serve as an information resource for group members;
● Maintain records and contacts related to UROP (Undergraduate Research Opportunities Program), and other affiliated staff;
● Supports onboarding activities for new group members such as keys, mailing lists, etc.
● Handling general office duties as needed and assigned.
Qualifications & Skills:
REQUIRED:
● High School diploma or equivalent;
● Five years’ experience as an administrative assistant or related experience;
● Excellent organizational and verbal and written communication skills;
● Ability to work collaboratively and effectively with a creative and diverse group of people including researchers, students, corporate sponsors, and administrators;
● Strong organizational and customer service skills;
● Effective communicator with excellent verbal and written communications skills;
● Exercises discretion, diplomacy, and tact;
● Adept at using communication tools such as Slack;
● Excellent computer skills including proficiency with Google Workspace, and comfortable learning new software.
PREFERRED:
● Associate or Bachelor's degree
● MIT business apps: Microsoft Office, SAPgui, Concur, Google Workspace, Dropbox
This is a full-time hybrid position working at least three days on campus, including Wednesdays.
This is a one-year appointment, with the possibility of extension based on funding and the course of the research.
Application material must include a cover letter.
To apply, please visit MIT's careers at https://hr.mit.edu/careers and search for job ID number #22870
Legal Aid Services of Oregon (LASO), is seeking a full-time Bilingual English/Spanish Intake Specialist for its downtown Portland office. While the person in this position will generally work from the Portland Office, we do offer the option of a remote work schedule. Background LASO is a non-profit organization that represents low-income clients in civil cases. LASO’s eight regional offices serve the general low-income population throughout the state and two specialized statewide programs provide services to farmworkers and representation on Native American issues. LASO is an effective, high-quality legal services program committed to advocacy strategies that will have a demonstrable effect on community problems. The Portland Regional Office of LASO (LASO-PRO) serves a poverty population of more than 220,000. The office serves Multnomah, Clackamas, Hood River, Sherman and Wasco counties, a diverse service area requiring the ability to work effectively with individuals from different cultures and backgrounds. The Portland Office has adopted a race equity agenda to guide its work with clients as well as its internal operations. The office has a strong commitment to building an inclusive, diverse workplace. Responsibilities
Answer a high volume of incoming calls using a robust phone system and work with walk-in clients.
Screen potential clients and perform screening interviews for consultations.
Provide detailed referrals and general legal information.
Identify legal issues.
Maintain a calm demeanor in a demanding environment.
Other receptionist / office support tasks as needed.
Qualifications 0–6 years of experience. The ideal candidate has strong interpersonal and stress management skills, is highly organized and has experience with phone systems / reception tasks. Individuals committed to advocacy for the legal rights of low-income and other vulnerable populations are encouraged to apply. Applicants must be fluent in written and oral Spanish and English and be able to speak Spanish fluently in a professional environment. Salary/Benefits Compensation is based on a 35-hour work week. Salary range is $44.2K – 49.7K for 0-5 years’ experience; $50.8K - 55.2K for 6-10 years’ experience and $56.3K-66.2K for 11-20 years’ experience annually; salaries are determined by relevant work experience and our Collective Bargaining Agreement. Additional $4.3K annually for bilingual ability. Full benefits package including individual and family health, vision and dental insurance coverage; 6% employer retirement contribution; generous paid holidays, vacation and sick leave; and paid moving expenses. Closing Date Review of resumes to begin September 15, 2023. Applications Send cover letter and resume to: Ada Sprengelmeyer, Administrator Legal Aid Services of Oregon projobs@lasoregon.org As part of your cover letter, please address the following: LASO PRO is committed to building a culturally diverse workplace centered on equity and providing an inclusive, welcoming, and culturally responsive environment for all members of our staff and clients. Please address how your personal background and experiences, professional or otherwise, have prepared you to contribute to our commitment to cultural responsiveness and diversity. Please note – we will only review applications received via email, and will not download applications submitted or recommended from employment platforms.
If you require reasonable accommodation for a disability during the application/hiring process, please contact Meghan Collins, Director of Administration, at Meghan.Collins@lasoregon.org. We celebrate diversity LASO is committed to being an organization that reflects the communities we serve and is diverse in race, color, national origin, sex, age, religion, marital status, veteran status, sexual orientation, gender identity, ancestry, national origin, or sensory, mental and physical abilities, work background, experience and education. We believe that the outcome of such diversity is our greatest strength and a matter of basic human fairness. It is to this end that we strongly encourage applications from people of color and people from any other underrepresented and historically marginalized group to apply for this position.
Jun 15, 2023
Full time
Legal Aid Services of Oregon (LASO), is seeking a full-time Bilingual English/Spanish Intake Specialist for its downtown Portland office. While the person in this position will generally work from the Portland Office, we do offer the option of a remote work schedule. Background LASO is a non-profit organization that represents low-income clients in civil cases. LASO’s eight regional offices serve the general low-income population throughout the state and two specialized statewide programs provide services to farmworkers and representation on Native American issues. LASO is an effective, high-quality legal services program committed to advocacy strategies that will have a demonstrable effect on community problems. The Portland Regional Office of LASO (LASO-PRO) serves a poverty population of more than 220,000. The office serves Multnomah, Clackamas, Hood River, Sherman and Wasco counties, a diverse service area requiring the ability to work effectively with individuals from different cultures and backgrounds. The Portland Office has adopted a race equity agenda to guide its work with clients as well as its internal operations. The office has a strong commitment to building an inclusive, diverse workplace. Responsibilities
Answer a high volume of incoming calls using a robust phone system and work with walk-in clients.
Screen potential clients and perform screening interviews for consultations.
Provide detailed referrals and general legal information.
Identify legal issues.
Maintain a calm demeanor in a demanding environment.
Other receptionist / office support tasks as needed.
Qualifications 0–6 years of experience. The ideal candidate has strong interpersonal and stress management skills, is highly organized and has experience with phone systems / reception tasks. Individuals committed to advocacy for the legal rights of low-income and other vulnerable populations are encouraged to apply. Applicants must be fluent in written and oral Spanish and English and be able to speak Spanish fluently in a professional environment. Salary/Benefits Compensation is based on a 35-hour work week. Salary range is $44.2K – 49.7K for 0-5 years’ experience; $50.8K - 55.2K for 6-10 years’ experience and $56.3K-66.2K for 11-20 years’ experience annually; salaries are determined by relevant work experience and our Collective Bargaining Agreement. Additional $4.3K annually for bilingual ability. Full benefits package including individual and family health, vision and dental insurance coverage; 6% employer retirement contribution; generous paid holidays, vacation and sick leave; and paid moving expenses. Closing Date Review of resumes to begin September 15, 2023. Applications Send cover letter and resume to: Ada Sprengelmeyer, Administrator Legal Aid Services of Oregon projobs@lasoregon.org As part of your cover letter, please address the following: LASO PRO is committed to building a culturally diverse workplace centered on equity and providing an inclusive, welcoming, and culturally responsive environment for all members of our staff and clients. Please address how your personal background and experiences, professional or otherwise, have prepared you to contribute to our commitment to cultural responsiveness and diversity. Please note – we will only review applications received via email, and will not download applications submitted or recommended from employment platforms.
If you require reasonable accommodation for a disability during the application/hiring process, please contact Meghan Collins, Director of Administration, at Meghan.Collins@lasoregon.org. We celebrate diversity LASO is committed to being an organization that reflects the communities we serve and is diverse in race, color, national origin, sex, age, religion, marital status, veteran status, sexual orientation, gender identity, ancestry, national origin, or sensory, mental and physical abilities, work background, experience and education. We believe that the outcome of such diversity is our greatest strength and a matter of basic human fairness. It is to this end that we strongly encourage applications from people of color and people from any other underrepresented and historically marginalized group to apply for this position.
Clark College
1933 Fort Vancouver Way, Vancouver, WA
Clark College is currently accepting applications for a part-time, temporary classified Program Coordinator in the Veterans Center of Excellence Department. to work approximately 17 hours a week. This position supports outreach and programs in the Veterans Center of Excellence. The ideal candidate will be an equity-minded, military-connected and/or a Veteran who is passionate about serving Veterans. They will have demonstrated organizational proficiency and project organization skills. The ideal candidate will be self-motivated, proactive, with the demonstrated ability to learn quickly and to work with a variety of topics and people. They will demonstrate strong project management and time management skills including operating independently, prioritizing tasks, and accomplishing complex initiatives within deadlines. The Program Coordinator will keep programs on schedule, within stated budgets and functioning smoothly. The Program Coordinator will build constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.
At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITES:
Represent the Veterans Center of Excellence at community events and networking opportunities to include career and college fairs and student orientations.
Ensure the Center provides a welcoming, safe environment for veteran students and military-connected students and community members.
Supports program growth and development by working with Center staff to maintain existing services and plan and initiate new services/programs to meet the needs of veteran students.
Interpret and explain processes, rules, and regulations specific to VA benefits process.
Implement strategies that lead to improved retention rates.
Participate in college committees, as requested.
Coordinate and promote Veterans Center programs both internally and externally while Collaborating with Communications and Marketing and Student Retention and Communications. Creates content for social media channels including but not limited to Facebook, Instagram and YouTube, including editing to ensure ADA accessibility and loading of photos and videos to college's social media sites.
Routes requests and inquiries, including those coming through social media, to appropriate individuals. Analyzes and determines how to best manage sensitive situations that may occur as a result of a comment, message, or other online interaction.
Create and maintain program records, reports, presentations, and proposals to include email newsletters and mailing lists. Selects and prioritizes content based on college needs.
Maintain working and networking relationships with community employers and organizations to identify opportunities for veterans to engage in career readiness activities.
Maintain records of activities and student participation and provide reports as requested related to program needs.
Embraces diversity and actively collaborates effectively with a variety of students, staff, and the public from diverse cultural, social, economic, and educational backgrounds.
Embraces, understands, and uses appropriate technology tools to accomplish job functions.
Provides high quality, effective service to internal and external customers through continuous improvement and adoption of lean office practices.
Manage multiple sub-projects with varying deadlines.
Point of contact for students, faculty, and outside partners involved with the program, and will coordinate student-centered educational, community-engagement, and career-development activities.
Other duties as assigned.
POSITION REQUIREMENTS:
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
Associate degree in Education, Human Services, Business, or related areas of study.
Military-connected and/or Veteran.
Experience maintaining records to document and/or update information in electronic form.
High proficiency in Microsoft Office (Excel, Word), Adobe Acrobat, and standard web interfaces.
Demonstrate the use of technology for program operations, such as video conferencing technology, presentation software and other communications technologies.
Proficient in social media software platforms such as Facebook, Instagram, and Twitter.
JOB READINESS/WORKING CONDITIONS:
Strong written and oral communication skills with the ability to clearly and effectively communicate with individuals and groups within and outside the college.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
This position is represented by Washington Public Employees Association.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
SALARY RANGE: $19.40 - $25.84 Hourly Range: 40 | Code: 107N
Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases.
Application Deadline: Open until filled.
REQUIRED ONLINE APPLICATION MATERIALS:
Clark College online application
Current resume, with a minimum of three (3) references listed.
Responses to the supplemental questions included in the online application process.
Please apply online at www.clark.edu/jobs .
To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu .
DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php .
ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.
CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office.
Our Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Clark College Human Resources
July 20, 2023 (updated)
23-00058
Jun 02, 2023
Part time
Clark College is currently accepting applications for a part-time, temporary classified Program Coordinator in the Veterans Center of Excellence Department. to work approximately 17 hours a week. This position supports outreach and programs in the Veterans Center of Excellence. The ideal candidate will be an equity-minded, military-connected and/or a Veteran who is passionate about serving Veterans. They will have demonstrated organizational proficiency and project organization skills. The ideal candidate will be self-motivated, proactive, with the demonstrated ability to learn quickly and to work with a variety of topics and people. They will demonstrate strong project management and time management skills including operating independently, prioritizing tasks, and accomplishing complex initiatives within deadlines. The Program Coordinator will keep programs on schedule, within stated budgets and functioning smoothly. The Program Coordinator will build constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.
At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITES:
Represent the Veterans Center of Excellence at community events and networking opportunities to include career and college fairs and student orientations.
Ensure the Center provides a welcoming, safe environment for veteran students and military-connected students and community members.
Supports program growth and development by working with Center staff to maintain existing services and plan and initiate new services/programs to meet the needs of veteran students.
Interpret and explain processes, rules, and regulations specific to VA benefits process.
Implement strategies that lead to improved retention rates.
Participate in college committees, as requested.
Coordinate and promote Veterans Center programs both internally and externally while Collaborating with Communications and Marketing and Student Retention and Communications. Creates content for social media channels including but not limited to Facebook, Instagram and YouTube, including editing to ensure ADA accessibility and loading of photos and videos to college's social media sites.
Routes requests and inquiries, including those coming through social media, to appropriate individuals. Analyzes and determines how to best manage sensitive situations that may occur as a result of a comment, message, or other online interaction.
Create and maintain program records, reports, presentations, and proposals to include email newsletters and mailing lists. Selects and prioritizes content based on college needs.
Maintain working and networking relationships with community employers and organizations to identify opportunities for veterans to engage in career readiness activities.
Maintain records of activities and student participation and provide reports as requested related to program needs.
Embraces diversity and actively collaborates effectively with a variety of students, staff, and the public from diverse cultural, social, economic, and educational backgrounds.
Embraces, understands, and uses appropriate technology tools to accomplish job functions.
Provides high quality, effective service to internal and external customers through continuous improvement and adoption of lean office practices.
Manage multiple sub-projects with varying deadlines.
Point of contact for students, faculty, and outside partners involved with the program, and will coordinate student-centered educational, community-engagement, and career-development activities.
Other duties as assigned.
POSITION REQUIREMENTS:
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
Associate degree in Education, Human Services, Business, or related areas of study.
Military-connected and/or Veteran.
Experience maintaining records to document and/or update information in electronic form.
High proficiency in Microsoft Office (Excel, Word), Adobe Acrobat, and standard web interfaces.
Demonstrate the use of technology for program operations, such as video conferencing technology, presentation software and other communications technologies.
Proficient in social media software platforms such as Facebook, Instagram, and Twitter.
JOB READINESS/WORKING CONDITIONS:
Strong written and oral communication skills with the ability to clearly and effectively communicate with individuals and groups within and outside the college.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
This position is represented by Washington Public Employees Association.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
SALARY RANGE: $19.40 - $25.84 Hourly Range: 40 | Code: 107N
Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases.
Application Deadline: Open until filled.
REQUIRED ONLINE APPLICATION MATERIALS:
Clark College online application
Current resume, with a minimum of three (3) references listed.
Responses to the supplemental questions included in the online application process.
Please apply online at www.clark.edu/jobs .
To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu .
DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php .
ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.
CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office.
Our Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Clark College Human Resources
July 20, 2023 (updated)
23-00058
Americans with Disabilities Act (ADA) Administrative Coordinator (Human Resource Analyst 1) Remote and Hybrid options
Salary Range: $4,185 - $6,172/Month
Location: Salem, OR / Remote
Do you thrive in a fast-paced, and in an innovative environment? Do you enjoy working in a collaborative team environment with driven and passionate HR professionals dedicated to making a difference? This may be the career move for you!
The Oregon Health Authority (OHA) has a fantastic opportunity for an Americans with Disabilities Act (ADA) Administrative Coordinator to join an excellent team and support the (ADA) Program Administrators.
This is a full-time permanent opportunity for anyone to apply. This position is a Management Service – Non-supervisory position and not represented by a union.
The work of this role may be conducted remotely with full access to the needed operating systems and technology.
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs,
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
Click here to learn more about OHA’s mission, vision, and core values.
What's in it for you?
Medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month, eligible to be used after 6 months of service
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work
A healthy work/life balance, including fulltime remote options as well
What you will do!
Are you passionate about ensuring equal access for persons with disabilities? Do you have a knack for administrative tasks and technical duties? If so, we have an exciting opportunity for you! Our agency is seeking a dedicated individual to provide administrative assistance and support to our Americans with Disabilities Act (ADA) Program Administrators.
As our ADA Administrative Coordinator , you will be responsible for efficiently maintaining our ADA systems and record platforms. You will be tasked with ensuring that all ADA requests are processed effectively and in compliance with various federal and state laws, including the Americans with Disabilities (ADA) Act, the ADA Amendments Act of 2008 (ADAAA), the Rehabilitation Act of 1973, and EEOC guidance (e.g., U.S. Executive Order 13164).
You will play a crucial role in supporting our agency's mission to provide equal opportunities for individuals with disabilities. If you're a detail-oriented and organized individual with a passion for making a difference in people's lives, we encourage you to apply for this exciting opportunity!
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements and special qualifications in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
a) A Bachelor's degree in Human Resource Management, Organizational Behavior or Development, Business or Public Administration, the Applied Behavioral Sciences, Industrial Relations, or a job-related course of study determined by the appointing authority.
OR
b) Valid Certification as a Professional in Human Resource awarded by the Human Resource Certification Institute, and one-year Human Resource experience.
OR
c) Three years Human Resource paraprofessional or technical-level experience.
The State Certified Human Resources Professional (SCHRP) certification, awarded by the Oregon Chief Human Resources Office, substitutes for six months of human resource professional-level experience.
Valid Certification as a SHRM Certified Professional awarded by a nationally recognized organization, substitutes for one year of human resource professional-level experience.
Desired Attributes
Basic knowledge ADA processes, HIPPA regulations, and general HR functions.
Basic knowledge of federal and Oregon state human resource laws, rules, and regulations.
Skill in using a personal computer and the Microsoft 365 suite for enterprise (e.g., PowerPoint, Excel, Word, Outlook, Teams, etc.) and ancillary office productivity software.
Skill in using Apple iPhone products and related communication applications.
Ability to work independently and effectively prioritize work, set goals, and achieve objectives.
High degree of organizational ability.
Skill in communicating effectively, orally and in writing, with a variety of people to explain process and decision.
Ability to collaborate and mediate between individuals with competing interests.
Valid Oregon Driver's license or alternative. Position requires the ability to be CJIS cleared, LEDS certified.
How to Apply
To view the full job announcement and to apply visit:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Summer-Street/Americans-with-Disabilities-Act--ADA---Administrative-Coordinator--Human-Resource-Analyst-1--Remote-and-hybrid-work-options_REQ-128083
Application Deadline: 6/6/2023
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
May 17, 2023
Full time
Americans with Disabilities Act (ADA) Administrative Coordinator (Human Resource Analyst 1) Remote and Hybrid options
Salary Range: $4,185 - $6,172/Month
Location: Salem, OR / Remote
Do you thrive in a fast-paced, and in an innovative environment? Do you enjoy working in a collaborative team environment with driven and passionate HR professionals dedicated to making a difference? This may be the career move for you!
The Oregon Health Authority (OHA) has a fantastic opportunity for an Americans with Disabilities Act (ADA) Administrative Coordinator to join an excellent team and support the (ADA) Program Administrators.
This is a full-time permanent opportunity for anyone to apply. This position is a Management Service – Non-supervisory position and not represented by a union.
The work of this role may be conducted remotely with full access to the needed operating systems and technology.
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs,
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
Click here to learn more about OHA’s mission, vision, and core values.
What's in it for you?
Medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month, eligible to be used after 6 months of service
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work
A healthy work/life balance, including fulltime remote options as well
What you will do!
Are you passionate about ensuring equal access for persons with disabilities? Do you have a knack for administrative tasks and technical duties? If so, we have an exciting opportunity for you! Our agency is seeking a dedicated individual to provide administrative assistance and support to our Americans with Disabilities Act (ADA) Program Administrators.
As our ADA Administrative Coordinator , you will be responsible for efficiently maintaining our ADA systems and record platforms. You will be tasked with ensuring that all ADA requests are processed effectively and in compliance with various federal and state laws, including the Americans with Disabilities (ADA) Act, the ADA Amendments Act of 2008 (ADAAA), the Rehabilitation Act of 1973, and EEOC guidance (e.g., U.S. Executive Order 13164).
You will play a crucial role in supporting our agency's mission to provide equal opportunities for individuals with disabilities. If you're a detail-oriented and organized individual with a passion for making a difference in people's lives, we encourage you to apply for this exciting opportunity!
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements and special qualifications in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
a) A Bachelor's degree in Human Resource Management, Organizational Behavior or Development, Business or Public Administration, the Applied Behavioral Sciences, Industrial Relations, or a job-related course of study determined by the appointing authority.
OR
b) Valid Certification as a Professional in Human Resource awarded by the Human Resource Certification Institute, and one-year Human Resource experience.
OR
c) Three years Human Resource paraprofessional or technical-level experience.
The State Certified Human Resources Professional (SCHRP) certification, awarded by the Oregon Chief Human Resources Office, substitutes for six months of human resource professional-level experience.
Valid Certification as a SHRM Certified Professional awarded by a nationally recognized organization, substitutes for one year of human resource professional-level experience.
Desired Attributes
Basic knowledge ADA processes, HIPPA regulations, and general HR functions.
Basic knowledge of federal and Oregon state human resource laws, rules, and regulations.
Skill in using a personal computer and the Microsoft 365 suite for enterprise (e.g., PowerPoint, Excel, Word, Outlook, Teams, etc.) and ancillary office productivity software.
Skill in using Apple iPhone products and related communication applications.
Ability to work independently and effectively prioritize work, set goals, and achieve objectives.
High degree of organizational ability.
Skill in communicating effectively, orally and in writing, with a variety of people to explain process and decision.
Ability to collaborate and mediate between individuals with competing interests.
Valid Oregon Driver's license or alternative. Position requires the ability to be CJIS cleared, LEDS certified.
How to Apply
To view the full job announcement and to apply visit:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Summer-Street/Americans-with-Disabilities-Act--ADA---Administrative-Coordinator--Human-Resource-Analyst-1--Remote-and-hybrid-work-options_REQ-128083
Application Deadline: 6/6/2023
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
As the third-party administrator of the Flexible Housing Pool, the Center for Housing and Health (CHH) is charged with maintaining a portfolio of quality, readily accessible housing for program participants. The Flexible Housing Pool is a multisector investment in housing that aims to expand the number of units available to people in Chicago and Cook County experiencing homelessness.
The Landlord Engagement Manager will work closely with the Senior Program Manager to secure housing units across Cook County, with a focus on the City of Chicago. The manager will be responsible for securing units in varying neighborhoods with a special focus on landlords willing to work with people with justice histories and who have ADA-accessible units. The Landlord Engagement Manager will be responsible for developing and maintaining relationships with the largest property owners in the portfolio. The Manager will lead a team of staff who will help develop and maintain the portfolio. This position will primarily support FHP’s adult cohort (24+) but will work collaboratively with other FHP internal teams to meet program goals. The Landlord Engagement Manager will also coordinate with other client-facing FHP staff to ensure program participants experience a seamless and rapid transition to their permanent homes. CHH is a supporting organization of the AIDS Foundation Chicago.
The salary range for this role is $50,000 to $53,000.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Project Management:
Build landlord portfolio to meet and exceed the needs of the FHP’s annual housing goals throughout Cook County
Identify and secure a broad range of proper, safe, and affordable housing throughout the city of Chicago
Ensure unit portfolio aligns with racial equity values of CHH and FHP, in particular by having unit options in mobility areas, ADA-accessible units, and units for people with justice backgrounds
Establish new relationships with landlords and property owners
Assist in the development, and ongoing monitoring of customer relationship management database for unit portfolio
Provide subject-matter guidance and mentorship to other department professionals
Provide direct support to the Senior Program Manager with the planning and implementation of program-related projects
Support in ensuring adult cohort outcomes are met
Serve as the primary point of contact to project partners for landlord support, as well as to landlords themselves
Collect, review and correct data to ensure accuracy for reports delivered to public and private funders
Collaborate with FHP Managers, Youth Cohort, to standardize policies and procedures across both cohorts, as appropriate
Work in collaboration with the Reentry Manager to units are identified for individuals with unique justice backgrounds
PROJECT COORDINATION
Secure leases and unit agreements
Outreach to and engage landlords to identify housing units
Develop and implement housing inspection process, including housing quality standards
Monitor unit remediation and repair activities prior to move-in
Address any ongoing tenant/client, property, and community issues that arise during the course of FHP operations
On behalf of CHH, enter into a range of leasing agreements (e.g., master leasing, scattered site leasing, subleasing management)
Manage after-hours emergency line for Landlord issues
Intervene with landlords on serious repair or safety issues after tenant move-in
Plan and facilitate landlord engagement and appreciation events
Collaborate with additional Landlord Engagement Team to ensure consistency across processes and messaging and to provide a platform for resource sharing
Support the Program by identifying alternative affordable housing options for tenants
QUALITY ASSURANCE AND DATA MANAGEMENT
Ensure program policies and procedures are implemented and followed by partnering agency staff involved in the program
Support Senior Program Manager with collecting data needed for disbursement and other program reports
Ensure timely data entry in CHH database CaseWorthy personally and within the adult cohort Landlord Engagement team
Create and disseminate weekly, monthly, quarterly, and/or ad hoc reports to the FHP Senior Manager, FHP Director, funders, and partner agencies
Identify training needs for partner providers related to adult-specific needs and implement applicable trainings
Collaborate with the data services, quality management and housing stabilization team to optimize FHP cohesiveness across departments
Support FHP leadership in identifying programmatic areas for growth supported by data; request/promote changes as needed
MEETING AND TRAINING FACILITATION
Attend required conference/s, trainings, and webinars
Actively pursue professional development opportunities
Attend and participate in monthly Agency meetings (i.e., All Staff Meeting, Housing Department Meeting)
Participate in monthly supervisor Oversight meetings, lead portions of the agenda when applicable
Participate in applicable system-level external committees
Attend and participate in Program and Agency meetings (i.e., weekly FHP Team Meetings, Housing Department Meetings, Housing Specialist/Landlord Engagement Specialist weekly meetings, LES Team Meetings, LES Open Office Hours, All Staff Meetings)
OTHER
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES
Hire, train, mentor, and supervise assigned staff; assist in the recruitment and selection of team staff
Manage scheduling and job assignments; manage performance and, complete and communicate performance evaluations; recommend salary, disciplinary, and other personnel actions in accordance with personnel policies and procedures
EXPERIENCE AND EDUCATION
Minimum Qualifications
Bachelor's degree in Business Administration, Communications, Social Services or related field
and 1 or more years of Housing or Business/Real Estate experience
OR 3 or more years of Housing or Business/Real Estate experience
1 or more years of supervisory experience
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
OR
Master’s Degree Social Services, Healthcare, Public Health, Management and 2 years’ experience in Housing, Homelessness, and/or Healthcare. Or lived experience of homelessness.
Preferred Qualifications
2 or more years of Real Estate experience
1 or more years in Social Services, specifically in Housing and Homelessness
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to hold self and others accountable for rules and responsibilities
Knowledge of the different Chicago neighborhoods and how to navigate the varying environments
The ability to engage landlords to identify housing units across the Chicagoland area
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
The ability to provide efficient, quality service to both internal and external customers
The ability and willingness to respect and value the differences and perceptions of different groups/individuals
The ability to work productively and effectively when faced with stressful work situations and time constraints
The ability and willingness to lead tasks and people effectively
The ability to define, diagnose, and resolve problems
Knowledge of supervisory methods and practices, and the ability to provide supervision to others
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Mar 07, 2023
Full time
As the third-party administrator of the Flexible Housing Pool, the Center for Housing and Health (CHH) is charged with maintaining a portfolio of quality, readily accessible housing for program participants. The Flexible Housing Pool is a multisector investment in housing that aims to expand the number of units available to people in Chicago and Cook County experiencing homelessness.
The Landlord Engagement Manager will work closely with the Senior Program Manager to secure housing units across Cook County, with a focus on the City of Chicago. The manager will be responsible for securing units in varying neighborhoods with a special focus on landlords willing to work with people with justice histories and who have ADA-accessible units. The Landlord Engagement Manager will be responsible for developing and maintaining relationships with the largest property owners in the portfolio. The Manager will lead a team of staff who will help develop and maintain the portfolio. This position will primarily support FHP’s adult cohort (24+) but will work collaboratively with other FHP internal teams to meet program goals. The Landlord Engagement Manager will also coordinate with other client-facing FHP staff to ensure program participants experience a seamless and rapid transition to their permanent homes. CHH is a supporting organization of the AIDS Foundation Chicago.
The salary range for this role is $50,000 to $53,000.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Project Management:
Build landlord portfolio to meet and exceed the needs of the FHP’s annual housing goals throughout Cook County
Identify and secure a broad range of proper, safe, and affordable housing throughout the city of Chicago
Ensure unit portfolio aligns with racial equity values of CHH and FHP, in particular by having unit options in mobility areas, ADA-accessible units, and units for people with justice backgrounds
Establish new relationships with landlords and property owners
Assist in the development, and ongoing monitoring of customer relationship management database for unit portfolio
Provide subject-matter guidance and mentorship to other department professionals
Provide direct support to the Senior Program Manager with the planning and implementation of program-related projects
Support in ensuring adult cohort outcomes are met
Serve as the primary point of contact to project partners for landlord support, as well as to landlords themselves
Collect, review and correct data to ensure accuracy for reports delivered to public and private funders
Collaborate with FHP Managers, Youth Cohort, to standardize policies and procedures across both cohorts, as appropriate
Work in collaboration with the Reentry Manager to units are identified for individuals with unique justice backgrounds
PROJECT COORDINATION
Secure leases and unit agreements
Outreach to and engage landlords to identify housing units
Develop and implement housing inspection process, including housing quality standards
Monitor unit remediation and repair activities prior to move-in
Address any ongoing tenant/client, property, and community issues that arise during the course of FHP operations
On behalf of CHH, enter into a range of leasing agreements (e.g., master leasing, scattered site leasing, subleasing management)
Manage after-hours emergency line for Landlord issues
Intervene with landlords on serious repair or safety issues after tenant move-in
Plan and facilitate landlord engagement and appreciation events
Collaborate with additional Landlord Engagement Team to ensure consistency across processes and messaging and to provide a platform for resource sharing
Support the Program by identifying alternative affordable housing options for tenants
QUALITY ASSURANCE AND DATA MANAGEMENT
Ensure program policies and procedures are implemented and followed by partnering agency staff involved in the program
Support Senior Program Manager with collecting data needed for disbursement and other program reports
Ensure timely data entry in CHH database CaseWorthy personally and within the adult cohort Landlord Engagement team
Create and disseminate weekly, monthly, quarterly, and/or ad hoc reports to the FHP Senior Manager, FHP Director, funders, and partner agencies
Identify training needs for partner providers related to adult-specific needs and implement applicable trainings
Collaborate with the data services, quality management and housing stabilization team to optimize FHP cohesiveness across departments
Support FHP leadership in identifying programmatic areas for growth supported by data; request/promote changes as needed
MEETING AND TRAINING FACILITATION
Attend required conference/s, trainings, and webinars
Actively pursue professional development opportunities
Attend and participate in monthly Agency meetings (i.e., All Staff Meeting, Housing Department Meeting)
Participate in monthly supervisor Oversight meetings, lead portions of the agenda when applicable
Participate in applicable system-level external committees
Attend and participate in Program and Agency meetings (i.e., weekly FHP Team Meetings, Housing Department Meetings, Housing Specialist/Landlord Engagement Specialist weekly meetings, LES Team Meetings, LES Open Office Hours, All Staff Meetings)
OTHER
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES
Hire, train, mentor, and supervise assigned staff; assist in the recruitment and selection of team staff
Manage scheduling and job assignments; manage performance and, complete and communicate performance evaluations; recommend salary, disciplinary, and other personnel actions in accordance with personnel policies and procedures
EXPERIENCE AND EDUCATION
Minimum Qualifications
Bachelor's degree in Business Administration, Communications, Social Services or related field
and 1 or more years of Housing or Business/Real Estate experience
OR 3 or more years of Housing or Business/Real Estate experience
1 or more years of supervisory experience
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
OR
Master’s Degree Social Services, Healthcare, Public Health, Management and 2 years’ experience in Housing, Homelessness, and/or Healthcare. Or lived experience of homelessness.
Preferred Qualifications
2 or more years of Real Estate experience
1 or more years in Social Services, specifically in Housing and Homelessness
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to hold self and others accountable for rules and responsibilities
Knowledge of the different Chicago neighborhoods and how to navigate the varying environments
The ability to engage landlords to identify housing units across the Chicagoland area
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
The ability to provide efficient, quality service to both internal and external customers
The ability and willingness to respect and value the differences and perceptions of different groups/individuals
The ability to work productively and effectively when faced with stressful work situations and time constraints
The ability and willingness to lead tasks and people effectively
The ability to define, diagnose, and resolve problems
Knowledge of supervisory methods and practices, and the ability to provide supervision to others
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
The Oregon Health Authority (OHA) has a fantastic opportunity for a Platform Administrator to join an excellent team and work to advance their IT operations.
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence.
More information about the Office of Information Services and current job opportunities can be found here
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs,
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
Click here to learn more about OHA’s mission, vision, and core values.
This is a full-time permanent opportunity for anyone to apply. This position is a classified position represented by a union.
This position falls under the Information Systems Specialist 6 classification.
What's in it for you?
Medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month, eligible to be used after 6 months of service
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work
A healthy work/life balance, including fulltime remote options as well
What you will do!
Join our team as a Platform Administrator and play a pivotal role in driving the success of our information systems operations, maintenance, installation, and construction of projects. In this dynamic role, you will use your technical expertise to analyze and plan projects, provide recommendations for management decisions, and coordinate cross-functional activities.
As a Platform Administrator, you will be responsible for the life-cycle planning and implementation of new system developments and updates, as well as the administration and maintenance of existing systems. You will work closely with our staff and technical team to ensure the smooth operation of mission-critical applications, and will design and deploy ETL jobs, script automated software tests, and write reports using SQL and approved reporting software.
With the State of Oregon's adoption of a Cloud Forward strategy, you will have the opportunity to guide the analysis, design, and architecture of our systems using the latest principles and technologies. In this role, you will also support our customers in resolving system incidents and fulfilling requests, both in-person and remotely.
Bring your passion for problem-solving and technical expertise to our team and help drive the success of our information systems. Apply now to join our dynamic and dedicated team as a Platform Administrator!
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements and special qualifications in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Five (5) years of information systems experience in: Systems administration with a combination of the required attributed noted below.
OR (b) An Associate's degree in Computer Science, Information Technology, or related field,
OR completion of a two (2) year accredited vocational training program in information technology or related field; AND three (3) years of information systems experience in:
Systems administration with a combination of the required attributed noted below.
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field
AND
one (1) year of information systems experience in:
Systems administration with a combination of the required attributed noted below.
Required Knowledge/Skills/Experience:
Modern source control systems, testing practices, code and design review tools and processes such as Azure DevOps Server, Git, SonarQube, Burp, GitHub, Jira, Jenkins, Subversion.
Strong Knowledge of System Administration & Architecture, Windows Server 2012R2/2016/2019, IIS/Apache, Authorization & Authentication, SSL/Encryption.
Configuring commercial off-the-shelf (COTS) products and adding customized modules to extend the functionality of COTS products.
Ability to manage software versioning including installing patches and updates while considering dependencies and service impacts.
Proficiency with PowerShell or other scripting.
Ability to keep servers and platforms in compliance with agency disaster recovery policy.
Existing knowledge and/or willingness to learn current Information Technology frameworks such as ITIL, PMBOK, Agile, DevOps, SDLC, etc.
Resolve technical issues.
Understanding of software licensing including helping customers identify which licenses are needed to meet their requirements.
Excellent oral and written communication skills and the ability to work with and facilitate diverse groups and individuals. This includes the ability to prioritize workloads and the ability to analyze complex procedures, processes and polices. The person in this position must have experience coordinating projects with other Information Systems professionals, and in writing documentation according to established standards.
Desired Knowledge/Skills/Experience:
Troubleshooting DevOps and Continuous Integration/Continuous Delivery (CI/CD) related issues, such as builds, deployments and other automation-related issues.
Knowledge of at least one leading cloud computing platform such as Azure, GCP, or AWS. With a focus on Cloud native development, DevOps, Azure DevOps (or similar), PaaS/SaaS/LaaS solutions, configuration management tools, and/or other cloud computing platforms. Experience with cloud platform administration tools for identity management, cost management, resource management, monitoring tools, security controls, and compliance reporting.
Working with external vendors for support and licensing needs.
Familiarity with system performance monitoring and tuning techniques.
Sharing knowledge content using tools such as Stack Overflow.
Familiarity with Business Intelligence tools such as Tableau and Power
Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable, and underrepresented populations.
Working Conditions:
This position involves frequent contact with executives, management, and staff. It requires working with a variety of people and situations, which requires the incumbent to exercise diplomacy. Confidentiality of information must be maintained at all times. There can be frequent interruptions, demanding timeframes, and non-traditional working hours. This position requires the ability to work on multiple tasks simultaneously, sometimes within short time frames, and interface effectively with business partners.
The location of this position is in an office, cubicle and/or an agreed upon remote work environment with significant use of a computer and video conferencing. The base position will be located in Salem, Oregon with remote work capabilities for candidates who have full access to the needed technology. OHA promotes a flexible work environment. This position is eligible for 100% remote work. Work location may be changed at any time at the discretion of the hiring manager.
Feb 10, 2023
Full time
The Oregon Health Authority (OHA) has a fantastic opportunity for a Platform Administrator to join an excellent team and work to advance their IT operations.
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence.
More information about the Office of Information Services and current job opportunities can be found here
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs,
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
Click here to learn more about OHA’s mission, vision, and core values.
This is a full-time permanent opportunity for anyone to apply. This position is a classified position represented by a union.
This position falls under the Information Systems Specialist 6 classification.
What's in it for you?
Medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month, eligible to be used after 6 months of service
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work
A healthy work/life balance, including fulltime remote options as well
What you will do!
Join our team as a Platform Administrator and play a pivotal role in driving the success of our information systems operations, maintenance, installation, and construction of projects. In this dynamic role, you will use your technical expertise to analyze and plan projects, provide recommendations for management decisions, and coordinate cross-functional activities.
As a Platform Administrator, you will be responsible for the life-cycle planning and implementation of new system developments and updates, as well as the administration and maintenance of existing systems. You will work closely with our staff and technical team to ensure the smooth operation of mission-critical applications, and will design and deploy ETL jobs, script automated software tests, and write reports using SQL and approved reporting software.
With the State of Oregon's adoption of a Cloud Forward strategy, you will have the opportunity to guide the analysis, design, and architecture of our systems using the latest principles and technologies. In this role, you will also support our customers in resolving system incidents and fulfilling requests, both in-person and remotely.
Bring your passion for problem-solving and technical expertise to our team and help drive the success of our information systems. Apply now to join our dynamic and dedicated team as a Platform Administrator!
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements and special qualifications in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Five (5) years of information systems experience in: Systems administration with a combination of the required attributed noted below.
OR (b) An Associate's degree in Computer Science, Information Technology, or related field,
OR completion of a two (2) year accredited vocational training program in information technology or related field; AND three (3) years of information systems experience in:
Systems administration with a combination of the required attributed noted below.
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field
AND
one (1) year of information systems experience in:
Systems administration with a combination of the required attributed noted below.
Required Knowledge/Skills/Experience:
Modern source control systems, testing practices, code and design review tools and processes such as Azure DevOps Server, Git, SonarQube, Burp, GitHub, Jira, Jenkins, Subversion.
Strong Knowledge of System Administration & Architecture, Windows Server 2012R2/2016/2019, IIS/Apache, Authorization & Authentication, SSL/Encryption.
Configuring commercial off-the-shelf (COTS) products and adding customized modules to extend the functionality of COTS products.
Ability to manage software versioning including installing patches and updates while considering dependencies and service impacts.
Proficiency with PowerShell or other scripting.
Ability to keep servers and platforms in compliance with agency disaster recovery policy.
Existing knowledge and/or willingness to learn current Information Technology frameworks such as ITIL, PMBOK, Agile, DevOps, SDLC, etc.
Resolve technical issues.
Understanding of software licensing including helping customers identify which licenses are needed to meet their requirements.
Excellent oral and written communication skills and the ability to work with and facilitate diverse groups and individuals. This includes the ability to prioritize workloads and the ability to analyze complex procedures, processes and polices. The person in this position must have experience coordinating projects with other Information Systems professionals, and in writing documentation according to established standards.
Desired Knowledge/Skills/Experience:
Troubleshooting DevOps and Continuous Integration/Continuous Delivery (CI/CD) related issues, such as builds, deployments and other automation-related issues.
Knowledge of at least one leading cloud computing platform such as Azure, GCP, or AWS. With a focus on Cloud native development, DevOps, Azure DevOps (or similar), PaaS/SaaS/LaaS solutions, configuration management tools, and/or other cloud computing platforms. Experience with cloud platform administration tools for identity management, cost management, resource management, monitoring tools, security controls, and compliance reporting.
Working with external vendors for support and licensing needs.
Familiarity with system performance monitoring and tuning techniques.
Sharing knowledge content using tools such as Stack Overflow.
Familiarity with Business Intelligence tools such as Tableau and Power
Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable, and underrepresented populations.
Working Conditions:
This position involves frequent contact with executives, management, and staff. It requires working with a variety of people and situations, which requires the incumbent to exercise diplomacy. Confidentiality of information must be maintained at all times. There can be frequent interruptions, demanding timeframes, and non-traditional working hours. This position requires the ability to work on multiple tasks simultaneously, sometimes within short time frames, and interface effectively with business partners.
The location of this position is in an office, cubicle and/or an agreed upon remote work environment with significant use of a computer and video conferencing. The base position will be located in Salem, Oregon with remote work capabilities for candidates who have full access to the needed technology. OHA promotes a flexible work environment. This position is eligible for 100% remote work. Work location may be changed at any time at the discretion of the hiring manager.
As the third-party administrator of the Flexible Housing Pool, the Center for Housing and Health (CHH) is charged with maintaining a portfolio of quality, readily accessible housing for program participants. The Flexible Housing Pool is a multisector investment in housing that aims to expand the number of units available to people in Chicago and Cook County experiencing homelessness.
The Landlord Engagement Manager will work closely with the Senior Program Manager to secure housing units across Cook County, with a focus on the City of Chicago. The manager will be responsible for securing units in varying neighborhoods with a special focus on landlords willing to work with people with justice histories and who have ADA-accessible units. The Landlord Engagement Manager will be responsible for developing and maintaining relationships with the largest property owners in the portfolio. The Manager will lead a team of staff who will help develop and maintain the portfolio. This position will primarily support FHP’s adult cohort (24+) but will work collaboratively with other FHP internal teams to meet program goals. The Landlord Engagement Manager will also coordinate with other client-facing FHP staff to ensure program participants experience a seamless and rapid transition to their permanent homes. CHH is a supporting organization of the AIDS Foundation Chicago.
The salary range for this role is $50,000 to $53,000.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Project Management:
Build landlord portfolio to meet and exceed the needs of the FHP’s annual housing goals throughout Cook County
Identify and secure a broad range of proper, safe, and affordable housing throughout the city of Chicago
Ensure unit portfolio aligns with racial equity values of CHH and FHP, in particular by having unit options in mobility areas, ADA-accessible units, and units for people with justice backgrounds
Establish new relationships with landlords and property owners
Assist in the development, and ongoing monitoring of customer relationship management database for unit portfolio
Provide subject-matter guidance and mentorship to other department professionals
Provide direct support to the Senior Program Manager with the planning and implementation of program-related projects
Support in ensuring adult cohort outcomes are met
Serve as the primary point of contact to project partners for landlord support, as well as to landlords themselves
Collect, review and correct data to ensure accuracy for reports delivered to public and private funders
Collaborate with FHP Managers, Youth Cohort, to standardize policies and procedures across both cohorts, as appropriate
Work in collaboration with the Reentry Manager to units are identified for individuals with unique justice backgrounds
PROJECT COORDINATION
Secure leases and unit agreements
Outreach to and engage landlords to identify housing units
Develop and implement housing inspection process, including housing quality standards
Monitor unit remediation and repair activities prior to move-in
Address any ongoing tenant/client, property, and community issues that arise during the course of FHP operations
On behalf of CHH, enter into a range of leasing agreements (e.g., master leasing, scattered site leasing, subleasing management)
Manage after-hours emergency line for Landlord issues
Intervene with landlords on serious repair or safety issues after tenant move-in
Plan and facilitate landlord engagement and appreciation events
Collaborate with additional Landlord Engagement Team to ensure consistency across processes and messaging and to provide a platform for resource sharing
Support the Program by identifying alternative affordable housing options for tenants
QUALITY ASSURANCE AND DATA MANAGEMENT
Ensure program policies and procedures are implemented and followed by partnering agency staff involved in the program
Support Senior Program Manager with collecting data needed for disbursement and other program reports
Ensure timely data entry in CHH database CaseWorthy personally and within the adult cohort Landlord Engagement team
Create and disseminate weekly, monthly, quarterly, and/or ad hoc reports to the FHP Senior Manager, FHP Director, funders, and partner agencies
Identify training needs for partner providers related to adult-specific needs and implement applicable trainings
Collaborate with the data services, quality management and housing stabilization team to optimize FHP cohesiveness across departments
Support FHP leadership in identifying programmatic areas for growth supported by data; request/promote changes as needed
MEETING AND TRAINING FACILITATION
Attend required conference/s, trainings, and webinars
Actively pursue professional development opportunities
Attend and participate in monthly Agency meetings (i.e., All Staff Meeting, Housing Department Meeting)
Participate in monthly supervisor Oversight meetings, lead portions of the agenda when applicable
Participate in applicable system-level external committees
Attend and participate in Program and Agency meetings (i.e., weekly FHP Team Meetings, Housing Department Meetings, Housing Specialist/Landlord Engagement Specialist weekly meetings, LES Team Meetings, LES Open Office Hours, All Staff Meetings)
OTHER
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES
Hire, train, mentor, and supervise assigned staff; assist in the recruitment and selection of team staff
Manage scheduling and job assignments; manage performance and, complete and communicate performance evaluations; recommend salary, disciplinary, and other personnel actions in accordance with personnel policies and procedures
EXPERIENCE AND EDUCATION
Minimum Qualifications
Bachelor's degree in Business Administration, Communications, Social Services or related field
and 1 or more years of Housing or Business/Real Estate experience
OR 3 or more years of Housing or Business/Real Estate experience
1 or more years of supervisory experience
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
OR
Master’s Degree Social Services, Healthcare, Public Health, Management and 2 years’ experience in Housing, Homelessness, and/or Healthcare. Or lived experience of homelessness.
Preferred Qualifications
2 or more years of Real Estate experience
1 or more years in Social Services, specifically in Housing and Homelessness
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to hold self and others accountable for rules and responsibilities
Knowledge of the different Chicago neighborhoods and how to navigate the varying environments
The ability to engage landlords to identify housing units across the Chicagoland area
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
The ability to provide efficient, quality service to both internal and external customers
The ability and willingness to respect and value the differences and perceptions of different groups/individuals
The ability to work productively and effectively when faced with stressful work situations and time constraints
The ability and willingness to lead tasks and people effectively
The ability to define, diagnose, and resolve problems
Knowledge of supervisory methods and practices, and the ability to provide supervision to others
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Nov 03, 2022
Full time
As the third-party administrator of the Flexible Housing Pool, the Center for Housing and Health (CHH) is charged with maintaining a portfolio of quality, readily accessible housing for program participants. The Flexible Housing Pool is a multisector investment in housing that aims to expand the number of units available to people in Chicago and Cook County experiencing homelessness.
The Landlord Engagement Manager will work closely with the Senior Program Manager to secure housing units across Cook County, with a focus on the City of Chicago. The manager will be responsible for securing units in varying neighborhoods with a special focus on landlords willing to work with people with justice histories and who have ADA-accessible units. The Landlord Engagement Manager will be responsible for developing and maintaining relationships with the largest property owners in the portfolio. The Manager will lead a team of staff who will help develop and maintain the portfolio. This position will primarily support FHP’s adult cohort (24+) but will work collaboratively with other FHP internal teams to meet program goals. The Landlord Engagement Manager will also coordinate with other client-facing FHP staff to ensure program participants experience a seamless and rapid transition to their permanent homes. CHH is a supporting organization of the AIDS Foundation Chicago.
The salary range for this role is $50,000 to $53,000.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Project Management:
Build landlord portfolio to meet and exceed the needs of the FHP’s annual housing goals throughout Cook County
Identify and secure a broad range of proper, safe, and affordable housing throughout the city of Chicago
Ensure unit portfolio aligns with racial equity values of CHH and FHP, in particular by having unit options in mobility areas, ADA-accessible units, and units for people with justice backgrounds
Establish new relationships with landlords and property owners
Assist in the development, and ongoing monitoring of customer relationship management database for unit portfolio
Provide subject-matter guidance and mentorship to other department professionals
Provide direct support to the Senior Program Manager with the planning and implementation of program-related projects
Support in ensuring adult cohort outcomes are met
Serve as the primary point of contact to project partners for landlord support, as well as to landlords themselves
Collect, review and correct data to ensure accuracy for reports delivered to public and private funders
Collaborate with FHP Managers, Youth Cohort, to standardize policies and procedures across both cohorts, as appropriate
Work in collaboration with the Reentry Manager to units are identified for individuals with unique justice backgrounds
PROJECT COORDINATION
Secure leases and unit agreements
Outreach to and engage landlords to identify housing units
Develop and implement housing inspection process, including housing quality standards
Monitor unit remediation and repair activities prior to move-in
Address any ongoing tenant/client, property, and community issues that arise during the course of FHP operations
On behalf of CHH, enter into a range of leasing agreements (e.g., master leasing, scattered site leasing, subleasing management)
Manage after-hours emergency line for Landlord issues
Intervene with landlords on serious repair or safety issues after tenant move-in
Plan and facilitate landlord engagement and appreciation events
Collaborate with additional Landlord Engagement Team to ensure consistency across processes and messaging and to provide a platform for resource sharing
Support the Program by identifying alternative affordable housing options for tenants
QUALITY ASSURANCE AND DATA MANAGEMENT
Ensure program policies and procedures are implemented and followed by partnering agency staff involved in the program
Support Senior Program Manager with collecting data needed for disbursement and other program reports
Ensure timely data entry in CHH database CaseWorthy personally and within the adult cohort Landlord Engagement team
Create and disseminate weekly, monthly, quarterly, and/or ad hoc reports to the FHP Senior Manager, FHP Director, funders, and partner agencies
Identify training needs for partner providers related to adult-specific needs and implement applicable trainings
Collaborate with the data services, quality management and housing stabilization team to optimize FHP cohesiveness across departments
Support FHP leadership in identifying programmatic areas for growth supported by data; request/promote changes as needed
MEETING AND TRAINING FACILITATION
Attend required conference/s, trainings, and webinars
Actively pursue professional development opportunities
Attend and participate in monthly Agency meetings (i.e., All Staff Meeting, Housing Department Meeting)
Participate in monthly supervisor Oversight meetings, lead portions of the agenda when applicable
Participate in applicable system-level external committees
Attend and participate in Program and Agency meetings (i.e., weekly FHP Team Meetings, Housing Department Meetings, Housing Specialist/Landlord Engagement Specialist weekly meetings, LES Team Meetings, LES Open Office Hours, All Staff Meetings)
OTHER
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES
Hire, train, mentor, and supervise assigned staff; assist in the recruitment and selection of team staff
Manage scheduling and job assignments; manage performance and, complete and communicate performance evaluations; recommend salary, disciplinary, and other personnel actions in accordance with personnel policies and procedures
EXPERIENCE AND EDUCATION
Minimum Qualifications
Bachelor's degree in Business Administration, Communications, Social Services or related field
and 1 or more years of Housing or Business/Real Estate experience
OR 3 or more years of Housing or Business/Real Estate experience
1 or more years of supervisory experience
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
OR
Master’s Degree Social Services, Healthcare, Public Health, Management and 2 years’ experience in Housing, Homelessness, and/or Healthcare. Or lived experience of homelessness.
Preferred Qualifications
2 or more years of Real Estate experience
1 or more years in Social Services, specifically in Housing and Homelessness
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to hold self and others accountable for rules and responsibilities
Knowledge of the different Chicago neighborhoods and how to navigate the varying environments
The ability to engage landlords to identify housing units across the Chicagoland area
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
The ability to provide efficient, quality service to both internal and external customers
The ability and willingness to respect and value the differences and perceptions of different groups/individuals
The ability to work productively and effectively when faced with stressful work situations and time constraints
The ability and willingness to lead tasks and people effectively
The ability to define, diagnose, and resolve problems
Knowledge of supervisory methods and practices, and the ability to provide supervision to others
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Location: Portland OR
Position Status: Full-time, Exempt, Regular
Minimum Starting Salary: $80,000 commensurate with experience
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Information Technology Department Summary
The Information Technology Department ensures that Mercy Corps’ global workforce has the infrastructure, security, support, and technology they need to fulfill their critical missions.
The Position (IT Security Administrator)
The IT Security Administrator will work to strengthen the agency’s overall cybersecurity posture. This person will be a member of the Information Security team, leading on developing and maintaining global information security policies. This position will have a significant role in the formation and implementation of a global information security program based on the Center for Internet Security (CIS) controls and protocols. They will also develop, implement and maintain a Privilege Access Management system, acting as the subject matter expert providing the first line of support throughout the agency. The IT Security Administrator will work with our cybersecurity partner to oversee various services provided such as Threat Hunting and Response, Continual Vulnerability Scanning and Mitigation. This person will respond to all cyber security incidents, investigations, mitigations and reporting. This person will also work with M365 and SharePoint administrators to ensure effective security practices are in place around data access and sharing. This position must have a strong understanding of the security implications of Identity management and SSO technology.
This person should have a strong background in systems / network administration to provide backup support for network infrastructure administration including support of Linux and Windows servers. They will work to improve the availability, supportability, security of servers, networks, and applications, contribute in developing and administering Mercy Corps cloud hosted platforms.
Essential Responsibilities
Develop and implement Global Information Security policies and protocols based on CIS controls.
Monitor, report, and respond to security alerts in the M365/Intune environment (such as reporting around non-compliant devices, devices that are not encrypted, or other security related alerts / reports in our M365 tenant)
Determine security violations and vulnerabilities by conducting periodic audits.
Identify, report on and mitigate risk within the Mercy Corps Information Technology ecosystem
Implement security improvements by assessing current situations, evaluating trends, and anticipating requirements.
Improves system security by implementing and managing security controls
Prepare reports and action plans during security events
Reviews and coordinates remediation of vulnerabilities identified in Security Scans
Provide back-up support for administering and maintaining network equipment, including firewalls, routers, and switches.
Provide backup support for Virtual environments including computer storage and networking.
Ensure secure operation of all servers and services through the use of security and encryption tools such as SSH and SSL.
Monitor system logs and activity on all servers.
Document and log all changes to system software and configurations.
Identify, maintain, and use software tools for network operations and management as necessary.
Provide technical support for source code control system and issue tracking system.
Supervisory Responsibility
None
Accountability
Reports Directly To: Director, Global Infrastructure and Support
Works Directly With: Data Protection and Privacy Team, Data Services Team, Global Security Team
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
Bachelor's degree in Computer Science or related field or equivalent experience.
Proven experience in IT policy and procedure documentation
Knowledge of Information Security Frameworks (CIS, NIST or other similar framework)
2+ years experience in network security, threat protection and prevention
2+ years experience with cloud hosted platforms
5+ years experience with Linux server administration
5+ years experience with Windows server administration (AD, DNS, Group Policy)
2+ years experience with virtualization infrastructure, preferably VMware
2+ years experience with network and wireless administration, preferably Cisco Meraki
Familiarity with version control system, preferably Git
Must have strong understanding of cloud computing architecture
Proficiency in one or more scripting or programming languages strongly desired
Familiarity with Identity Management Tools, Okta preferred
Success Factors
The IT Security Administrator will be able to work independently and collaboratively with multi-disciplinary teams. They will be an effective verbal and written communicator, and have the ability to prioritize and manage work according to critical project timelines. They will be highly organized, detail oriented, and able to put big ideas into a tangible form. They will have strong technical and analytical skills and be able to develop new approaches to complex integration and interfacing problems. A sense of humor is greatly appreciated.
Living Conditions / Environmental Conditions
This position will be based in Portland, OR. Remote work possible. Travel will be limited.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme . We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times.
As a safeguarding measure, Mercy Corps screens all potential US-Based employees. Any offers of employment or continued employment are dependent on the successful completion of the screens which include, but are not limited to our Background Check and Interagency Misconduct Disclosure Scheme processes,
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Covid-19 Vaccine Policy for US-Based Employees
Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status.
This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.
For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with host-country requirements, including vaccinations. Failure to comply may impact your employment. Proof of vaccination or exemption must be provided.
Oct 11, 2022
Full time
Location: Portland OR
Position Status: Full-time, Exempt, Regular
Minimum Starting Salary: $80,000 commensurate with experience
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Information Technology Department Summary
The Information Technology Department ensures that Mercy Corps’ global workforce has the infrastructure, security, support, and technology they need to fulfill their critical missions.
The Position (IT Security Administrator)
The IT Security Administrator will work to strengthen the agency’s overall cybersecurity posture. This person will be a member of the Information Security team, leading on developing and maintaining global information security policies. This position will have a significant role in the formation and implementation of a global information security program based on the Center for Internet Security (CIS) controls and protocols. They will also develop, implement and maintain a Privilege Access Management system, acting as the subject matter expert providing the first line of support throughout the agency. The IT Security Administrator will work with our cybersecurity partner to oversee various services provided such as Threat Hunting and Response, Continual Vulnerability Scanning and Mitigation. This person will respond to all cyber security incidents, investigations, mitigations and reporting. This person will also work with M365 and SharePoint administrators to ensure effective security practices are in place around data access and sharing. This position must have a strong understanding of the security implications of Identity management and SSO technology.
This person should have a strong background in systems / network administration to provide backup support for network infrastructure administration including support of Linux and Windows servers. They will work to improve the availability, supportability, security of servers, networks, and applications, contribute in developing and administering Mercy Corps cloud hosted platforms.
Essential Responsibilities
Develop and implement Global Information Security policies and protocols based on CIS controls.
Monitor, report, and respond to security alerts in the M365/Intune environment (such as reporting around non-compliant devices, devices that are not encrypted, or other security related alerts / reports in our M365 tenant)
Determine security violations and vulnerabilities by conducting periodic audits.
Identify, report on and mitigate risk within the Mercy Corps Information Technology ecosystem
Implement security improvements by assessing current situations, evaluating trends, and anticipating requirements.
Improves system security by implementing and managing security controls
Prepare reports and action plans during security events
Reviews and coordinates remediation of vulnerabilities identified in Security Scans
Provide back-up support for administering and maintaining network equipment, including firewalls, routers, and switches.
Provide backup support for Virtual environments including computer storage and networking.
Ensure secure operation of all servers and services through the use of security and encryption tools such as SSH and SSL.
Monitor system logs and activity on all servers.
Document and log all changes to system software and configurations.
Identify, maintain, and use software tools for network operations and management as necessary.
Provide technical support for source code control system and issue tracking system.
Supervisory Responsibility
None
Accountability
Reports Directly To: Director, Global Infrastructure and Support
Works Directly With: Data Protection and Privacy Team, Data Services Team, Global Security Team
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
Bachelor's degree in Computer Science or related field or equivalent experience.
Proven experience in IT policy and procedure documentation
Knowledge of Information Security Frameworks (CIS, NIST or other similar framework)
2+ years experience in network security, threat protection and prevention
2+ years experience with cloud hosted platforms
5+ years experience with Linux server administration
5+ years experience with Windows server administration (AD, DNS, Group Policy)
2+ years experience with virtualization infrastructure, preferably VMware
2+ years experience with network and wireless administration, preferably Cisco Meraki
Familiarity with version control system, preferably Git
Must have strong understanding of cloud computing architecture
Proficiency in one or more scripting or programming languages strongly desired
Familiarity with Identity Management Tools, Okta preferred
Success Factors
The IT Security Administrator will be able to work independently and collaboratively with multi-disciplinary teams. They will be an effective verbal and written communicator, and have the ability to prioritize and manage work according to critical project timelines. They will be highly organized, detail oriented, and able to put big ideas into a tangible form. They will have strong technical and analytical skills and be able to develop new approaches to complex integration and interfacing problems. A sense of humor is greatly appreciated.
Living Conditions / Environmental Conditions
This position will be based in Portland, OR. Remote work possible. Travel will be limited.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme . We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times.
As a safeguarding measure, Mercy Corps screens all potential US-Based employees. Any offers of employment or continued employment are dependent on the successful completion of the screens which include, but are not limited to our Background Check and Interagency Misconduct Disclosure Scheme processes,
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Covid-19 Vaccine Policy for US-Based Employees
Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status.
This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.
For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with host-country requirements, including vaccinations. Failure to comply may impact your employment. Proof of vaccination or exemption must be provided.
SUMMARY:
NextGen America is currently seeking a creative, self-starting Distributed Organizing Associate to join our Distributed Organizing team. The distributed organizing team will work to build and grow strong digital communities to help engage with young voters, expand ballot access, and elect progressives up and down the ballot. We are looking for organizers to spread the #YouthVote across digital networks, recruit folks online into strong volunteer networks and lead volunteer teams in direct voter contact using peer-to-peer (P2P) texting, phone banks/predictive dialers and other distributed tools.
The ideal candidate has a passion for politics and a belief that young people will make the difference in politics. We are an equal opportunity employer, and we encourage people of diverse backgrounds and experiences to apply. We value and are committed to diversity, equity, and inclusion as an organization--in theory and in practice, and our culture reflects that value and commitment. We are committed to furthering issues like climate change, health care, and immigration from a progressive perspective, and we seek to engage the public in these areas as well as others. We also recognize the urgency of confronting institutional racism and inequity within our political system, and strive to make positive changes within our system as a result.
This is a fully remote position with no location requirement. We encourage candidates from all locations within the United States to apply.
FLSA Classification: Exempt
Remote Position: Yes
Union Position: No
Travel Requirements: 10-20%
End Date: 11/15/2022
RESPONSIBILITIES:
Manage a values-driven and data-informed distributed organizing program with a team that will recruit, train and organize remote volunteers to hit voter contact and mobilization goals in key 2022 races and states.
Run regular voter contact campaigns including data request, drafting, QA process, campaign launch, debrief and clean up.
Draft and edit training guides, memos, templates and toolkits to support volunteers’ direct voter contact over email, phone, text, Slack, and other platforms.
Lead trainings or workshops and coach our volunteers before, during, or after their shifts
Pull regular data metrics and write regular progress qualitative and quantitative reports on impact of direct voter contact.
Be a digital community manager and administrator.
Support field team in our states by joining for high capacity moments like voter registration deadlines or GOTV
Perform other duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Experience in either field or digital positions on political campaigns, training volunteers, OR have managed and grown active online communities.
Exceptional writing, copyediting and proofreading skills.
The candidate must have excellent organizational skills, and demonstrate a clear ability to adapt rapidly to evolving priorities and deadlines.
They must have a strong work ethic and demonstrate consistent attention to detail.
Love working in a dynamic team environment.
Be a positive team player that sets the tone for everyone to do their best work.
BONUS POINTS FOR:
Experience growing and managing digital volunteer teams.
Experience and comfortability with leading digital trainings and/or events
Proficiency with advocacy CRM tools such as Blue State Digital, NGPVAN, Convio or Salsa.
Familiarity administering and managing peer-to-peer texting or phonebanking campaigns on platforms such as Hustle, ThruText (formerly Relay), Spoke, ThruTalk, VPBConnect, or other.
Familiarity with HTML and CSS for email and script uploading/editing.
Familiarity with graphics and editing tools like the Canva or Adobe Creative Suite.
COMPENSATION:
Salary of $62,000/year plus a comprehensive benefits package.
ABOUT NEXTGEN AMERICA:
NextGen America is the leading national organization for engaging young people through voter education, registration and mobilization. We invite 18-to-35 year olds — the largest and most diverse generation in American history — into our democracy to ensure our government works for them and to find new solutions to the dire challenges facing our society and the world. Since 2013, NextGen America has registered more than 1.4 million young voters and educated many millions more, delivering more than the margin of victory for progressives in key races and building an electorate that will lead American politics for decades to come.
Sep 13, 2022
Full time
SUMMARY:
NextGen America is currently seeking a creative, self-starting Distributed Organizing Associate to join our Distributed Organizing team. The distributed organizing team will work to build and grow strong digital communities to help engage with young voters, expand ballot access, and elect progressives up and down the ballot. We are looking for organizers to spread the #YouthVote across digital networks, recruit folks online into strong volunteer networks and lead volunteer teams in direct voter contact using peer-to-peer (P2P) texting, phone banks/predictive dialers and other distributed tools.
The ideal candidate has a passion for politics and a belief that young people will make the difference in politics. We are an equal opportunity employer, and we encourage people of diverse backgrounds and experiences to apply. We value and are committed to diversity, equity, and inclusion as an organization--in theory and in practice, and our culture reflects that value and commitment. We are committed to furthering issues like climate change, health care, and immigration from a progressive perspective, and we seek to engage the public in these areas as well as others. We also recognize the urgency of confronting institutional racism and inequity within our political system, and strive to make positive changes within our system as a result.
This is a fully remote position with no location requirement. We encourage candidates from all locations within the United States to apply.
FLSA Classification: Exempt
Remote Position: Yes
Union Position: No
Travel Requirements: 10-20%
End Date: 11/15/2022
RESPONSIBILITIES:
Manage a values-driven and data-informed distributed organizing program with a team that will recruit, train and organize remote volunteers to hit voter contact and mobilization goals in key 2022 races and states.
Run regular voter contact campaigns including data request, drafting, QA process, campaign launch, debrief and clean up.
Draft and edit training guides, memos, templates and toolkits to support volunteers’ direct voter contact over email, phone, text, Slack, and other platforms.
Lead trainings or workshops and coach our volunteers before, during, or after their shifts
Pull regular data metrics and write regular progress qualitative and quantitative reports on impact of direct voter contact.
Be a digital community manager and administrator.
Support field team in our states by joining for high capacity moments like voter registration deadlines or GOTV
Perform other duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Experience in either field or digital positions on political campaigns, training volunteers, OR have managed and grown active online communities.
Exceptional writing, copyediting and proofreading skills.
The candidate must have excellent organizational skills, and demonstrate a clear ability to adapt rapidly to evolving priorities and deadlines.
They must have a strong work ethic and demonstrate consistent attention to detail.
Love working in a dynamic team environment.
Be a positive team player that sets the tone for everyone to do their best work.
BONUS POINTS FOR:
Experience growing and managing digital volunteer teams.
Experience and comfortability with leading digital trainings and/or events
Proficiency with advocacy CRM tools such as Blue State Digital, NGPVAN, Convio or Salsa.
Familiarity administering and managing peer-to-peer texting or phonebanking campaigns on platforms such as Hustle, ThruText (formerly Relay), Spoke, ThruTalk, VPBConnect, or other.
Familiarity with HTML and CSS for email and script uploading/editing.
Familiarity with graphics and editing tools like the Canva or Adobe Creative Suite.
COMPENSATION:
Salary of $62,000/year plus a comprehensive benefits package.
ABOUT NEXTGEN AMERICA:
NextGen America is the leading national organization for engaging young people through voter education, registration and mobilization. We invite 18-to-35 year olds — the largest and most diverse generation in American history — into our democracy to ensure our government works for them and to find new solutions to the dire challenges facing our society and the world. Since 2013, NextGen America has registered more than 1.4 million young voters and educated many millions more, delivering more than the margin of victory for progressives in key races and building an electorate that will lead American politics for decades to come.
The League of American Orchestras leads, supports, and champions America’s orchestras and the vitality of the music they perform. Its diverse membership of more than 1,800 organizations and individuals across North America runs the gamut from world-renowned orchestras to community groups, from summer festivals to student and youth ensembles, from conservatories to libraries, from businesses serving orchestras to individuals who love symphonic music. The national organization dedicated solely to the orchestral experience, the League is a nexus of knowledge and innovation, advocacy, and leadership advancement. Its conferences and events, award-winning Symphony magazine, website, and other publications inform people around the world about orchestral activity and developments. Founded in 1942 and chartered by Congress in 1962, the League links a national network of thousands of instrumentalists, conductors, managers and administrators, board members, volunteers, and business partners. Visit americanorchestras.org.
POSITION SUMMARY
The Member Services and Advertising Administrator, reporting to the Director, Member Services and Data, is responsible for recordkeeping inthemember services and advertising database. Other key responsibilities include providing primary support regarding customer relationship management, reporting, and record keeping; providing services to members and advertisers; research and acquisition of new members and business partners; and performing general administrative tasks.
POSITION DUTIES AND RESPONSIBILITIES
The duties that follow represent the primary responsibilities for this role. All employees are responsible for performing other duties as assigned. Primary responsibilities for this role include the following:
Create and maintain accurate member and transactional records in the League’s main database.
Process mailed and online memberships, registrations, product and mailing list purchases, advertising payments, miscellaneous purchases, and recurring payments in the database, and apply check and credit card payments.
Generate reports and queries, as requested.
Assist in the daily functions of the department including electronic filing within database.
Execute specific mail and email merges and individual communications; execute regular mailings of membership material, including renewals.
Provide general assistance in Member Services, including phone, email, and in person customer service to members.
Provide support and collaborative management for member acquisition efforts.
Maintain lists and support conference exhibitor/sponsor activities.
Work with business partners/sponsors, servicing benefits.
Manage the collection of data for the annual business directory, emerging artists listings, pops listings, and the festivals listings in Symphony magazine, compile and edit these listings for submission to the magazine.
Generate contracts, invoices, and media kits. Reconcile invoices with finance staff at the end of each month.
Manage fulfillment of online advertising, including actively monitoring ads and uploading/removing ads to/from online platforms based on duration of ad purchase.
Assist Director of Business Engagement in researching and building lists for business development opportunities
Work collaboratively with members of all departments.
POSITION QUALIFICATIONS
Experience
Experience working in a customer service environment.
Knowledge of Fonteva or Salesforce a significant plus.
Interest in the arts/music preferred.
Sales experience a plus.
Skills/Abilities
Demonstrated flexibility and ability to handle multiple tasks simultaneously.
Excellent interpersonal skills, including the ability to interact professionally on the phone, by email, and in person, with all levels of orchestra staff, business partners, boards of directors, and donors.
High level of attention to detail and accuracy, including the ability to proof one’s own work.
Great comfort level working on computers, databases, and Microsoft Excel and Word.
PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
This role requires the routine use of standard office equipment such as computers, phones, photocopiers, printers, filing cabinets, and fax machines.
This role requires using the English language to engage with internal and external stakeholders by phone, email, and in person. Employee is expected to be able to accurately exchange information with these stakeholders.
Work Environment
In the primary work environment, the noise level is quiet to moderate with ambient room temperatures, and lighting.
To Apply:
Please submit a cover letter and resume tokschneider@americanorchestras.orgwith “ Member Services Associate” in the subject line. Those selected for interviews will be contacted. Please no phone calls or walk-ins.
Equal Opportunity Employer Statement
The League is an equal opportunity employer that is committed to equity, diversity, and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. The League makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Sep 12, 2022
Full time
The League of American Orchestras leads, supports, and champions America’s orchestras and the vitality of the music they perform. Its diverse membership of more than 1,800 organizations and individuals across North America runs the gamut from world-renowned orchestras to community groups, from summer festivals to student and youth ensembles, from conservatories to libraries, from businesses serving orchestras to individuals who love symphonic music. The national organization dedicated solely to the orchestral experience, the League is a nexus of knowledge and innovation, advocacy, and leadership advancement. Its conferences and events, award-winning Symphony magazine, website, and other publications inform people around the world about orchestral activity and developments. Founded in 1942 and chartered by Congress in 1962, the League links a national network of thousands of instrumentalists, conductors, managers and administrators, board members, volunteers, and business partners. Visit americanorchestras.org.
POSITION SUMMARY
The Member Services and Advertising Administrator, reporting to the Director, Member Services and Data, is responsible for recordkeeping inthemember services and advertising database. Other key responsibilities include providing primary support regarding customer relationship management, reporting, and record keeping; providing services to members and advertisers; research and acquisition of new members and business partners; and performing general administrative tasks.
POSITION DUTIES AND RESPONSIBILITIES
The duties that follow represent the primary responsibilities for this role. All employees are responsible for performing other duties as assigned. Primary responsibilities for this role include the following:
Create and maintain accurate member and transactional records in the League’s main database.
Process mailed and online memberships, registrations, product and mailing list purchases, advertising payments, miscellaneous purchases, and recurring payments in the database, and apply check and credit card payments.
Generate reports and queries, as requested.
Assist in the daily functions of the department including electronic filing within database.
Execute specific mail and email merges and individual communications; execute regular mailings of membership material, including renewals.
Provide general assistance in Member Services, including phone, email, and in person customer service to members.
Provide support and collaborative management for member acquisition efforts.
Maintain lists and support conference exhibitor/sponsor activities.
Work with business partners/sponsors, servicing benefits.
Manage the collection of data for the annual business directory, emerging artists listings, pops listings, and the festivals listings in Symphony magazine, compile and edit these listings for submission to the magazine.
Generate contracts, invoices, and media kits. Reconcile invoices with finance staff at the end of each month.
Manage fulfillment of online advertising, including actively monitoring ads and uploading/removing ads to/from online platforms based on duration of ad purchase.
Assist Director of Business Engagement in researching and building lists for business development opportunities
Work collaboratively with members of all departments.
POSITION QUALIFICATIONS
Experience
Experience working in a customer service environment.
Knowledge of Fonteva or Salesforce a significant plus.
Interest in the arts/music preferred.
Sales experience a plus.
Skills/Abilities
Demonstrated flexibility and ability to handle multiple tasks simultaneously.
Excellent interpersonal skills, including the ability to interact professionally on the phone, by email, and in person, with all levels of orchestra staff, business partners, boards of directors, and donors.
High level of attention to detail and accuracy, including the ability to proof one’s own work.
Great comfort level working on computers, databases, and Microsoft Excel and Word.
PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
This role requires the routine use of standard office equipment such as computers, phones, photocopiers, printers, filing cabinets, and fax machines.
This role requires using the English language to engage with internal and external stakeholders by phone, email, and in person. Employee is expected to be able to accurately exchange information with these stakeholders.
Work Environment
In the primary work environment, the noise level is quiet to moderate with ambient room temperatures, and lighting.
To Apply:
Please submit a cover letter and resume tokschneider@americanorchestras.orgwith “ Member Services Associate” in the subject line. Those selected for interviews will be contacted. Please no phone calls or walk-ins.
Equal Opportunity Employer Statement
The League is an equal opportunity employer that is committed to equity, diversity, and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. The League makes hiring decisions based solely on qualifications, merit, and business needs at the time.