The Oregon Health Authority has a fantastic opportunity for Two (2) Desktop Support Technicians to join an excellent team, deliver top-notch technical support and work to advance their IT operations.
WHAT YOU WILL DO!
As a Desktop Support Technician, you will provide primary, day-to-day support to Oregon Health Authority and Department of Human Services (OHA/DHS) staff located in the Portland region, for the maintenance, repair and use of personal computers and information systems. Tickets for work performed are entered in to the unit’s ticket tracking system known as CA. This includes support for local area networks, servers, wide area network infrastructure, and common standardized software.
In this role, you will adhere to IT business processes related to incident management, change management, asset management, configuration management, and other applicable IT service management functions. You may also provide secondary/backup support to other OHA/DHS staff and partners in other parts of the state as needed. During downtimes, you will provide backup to help resolve service tickets or take calls for the Service Desk.
WHAT WE ARE LOOKING FOR:
WHAT’S IN IT FOR YOU?
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans. If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.