Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW The SAF-IS Regional Program Specialist assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures, but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. in the community. The American Red Cross is currently seeking a full-time Regional Program Specialist in our Southern California Region to support the Service to Armed Forces and International Services (SAF-IS) missions throughout the San Diego community. This is a temporary position that will last through approximately August. Job Summary The SAF-IS Regional Program Specialist assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures. WHERE YOUR CAREER IS A FORCE GOOD 1: Cultivate relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations or information sessions. 2: Develop and implement a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on a military installation. 3: Recruit and train volunteers in the delivery of SAF programs and services, Training Services, Disaster Cycle Services, and provide support to Armed Forces Blood Services. Supervise volunteer staff in their daily work responsibilities. 4: Ensure the delivery of core programs and services to clients. Supports other lines of ARC services. May conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. 5: Monitor and report on service delivery outcome. Interact with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. 6: Input and evaluate Service Delivery Data for consistency completeness, accuracy, reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Make recommendations for continuous improvement to ensure metrics are consistently met. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. Pay Information: The salary range for this position is (CA): $66,560 - $67,891 Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED Education: Bachelor's degree required. Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required. Management Experience: n/a Skills & Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Ability to work on a team. For mobile positions: U.S. citizenship is required. Must be able to obtain a secret security clearance and a no-fee U.S. passport. Worldwide mobility is a condition of employment and an essential function of this position. Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. Must meet strict medical and physical requirements, including immunizations required by the U.S. military. Responsible for proper wear and maintenance of daily OCONUS Red Cross Duty Uniform. May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Travel: Travel may be required. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW The SAF-IS Regional Program Specialist assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures, but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. in the community. The American Red Cross is currently seeking a full-time Regional Program Specialist in our Southern California Region to support the Service to Armed Forces and International Services (SAF-IS) missions throughout the San Diego community. This is a temporary position that will last through approximately August. Job Summary The SAF-IS Regional Program Specialist assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures. WHERE YOUR CAREER IS A FORCE GOOD 1: Cultivate relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations or information sessions. 2: Develop and implement a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on a military installation. 3: Recruit and train volunteers in the delivery of SAF programs and services, Training Services, Disaster Cycle Services, and provide support to Armed Forces Blood Services. Supervise volunteer staff in their daily work responsibilities. 4: Ensure the delivery of core programs and services to clients. Supports other lines of ARC services. May conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. 5: Monitor and report on service delivery outcome. Interact with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. 6: Input and evaluate Service Delivery Data for consistency completeness, accuracy, reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Make recommendations for continuous improvement to ensure metrics are consistently met. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. Pay Information: The salary range for this position is (CA): $66,560 - $67,891 Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED Education: Bachelor's degree required. Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required. Management Experience: n/a Skills & Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Ability to work on a team. For mobile positions: U.S. citizenship is required. Must be able to obtain a secret security clearance and a no-fee U.S. passport. Worldwide mobility is a condition of employment and an essential function of this position. Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. Must meet strict medical and physical requirements, including immunizations required by the U.S. military. Responsible for proper wear and maintenance of daily OCONUS Red Cross Duty Uniform. May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Travel: Travel may be required. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Region. This position will travel to surrounding areas and will be based in the Denver area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition The salary range for this position is (Colorado) : $49,720 - $55,000 . Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Region. This position will travel to surrounding areas and will be based in the Denver area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition The salary range for this position is (Colorado) : $49,720 - $55,000 . Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Greater New York Region. This position will travel to surrounding areas and will be based in the New York City area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition The salary range for this position is (NYC) : $58,458.40 - $60,000 . Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Greater New York Region. This position will travel to surrounding areas and will be based in the New York City area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition The salary range for this position is (NYC) : $58,458.40 - $60,000 . Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Nebraska and Iowa Region. This position will travel to surrounding areas and can be based in the Des Moines area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Nebraska and Iowa Region. This position will travel to surrounding areas and can be based in the Des Moines area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the South Carolina Region. This position will travel to surrounding areas and can be based in the North Charleston area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the South Carolina Region. This position will travel to surrounding areas and can be based in the North Charleston area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Job Description WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Cascade Oregon Region. This position will travel to surrounding areas and can be based out of anywhere in Oregon or the Vancouver, Washington area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Job Description WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Cascade Oregon Region. This position will travel to surrounding areas and can be based out of anywhere in Oregon or the Vancouver, Washington area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the St. Louis, Missouri Region. This position will travel to surrounding areas. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the St. Louis, Missouri Region. This position will travel to surrounding areas. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions working out of the Kadena office. This position will cover all of Okinawa. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions working out of the Kadena office. This position will cover all of Okinawa. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Fayetteville, North Carolina Region. This position will travel to surrounding areas and must reside within 60 miles of Fayetteville. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Fayetteville, North Carolina Region. This position will travel to surrounding areas and must reside within 60 miles of Fayetteville. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
King County
King Street Center - 201 S Jackson St, Seattle, Washington
The Road Services Division is currently seeking a well organized, and technically proficient Communications Support Specialist ( Project/Program Manager II). This is a great opportunity for an individual who enjoys managing multiple projects, handling a variety of tasks, and is interested in expanding their writing and public outreach skill set. As a key member of our dynamic and fast-paced Communications team, you will be at the forefront of keeping the public well-informed and engaged. This multi-faceted role balances both individual autonomy and collaborative teamwork. The work environment is fast paced with a high project volume, and a team that works together to meet the challenges. This position will keep the public informed of traffic interruptions and delays due to roadwork construction, weather-related events, and emergencies in unincorporated King County. In this role you will be tracking and managing internal and external communication for dozens of different projects, coordinating direct mail campaigns, updating content for multiple project websites and implementing communications and outreach plans. This position will also develop creative content for social media and produce other communications materials. If you have a passion for organization, enjoy juggling multiple tasks, and coordinating many moving parts, we want to hear from you! About us (King County Road Services Division) As the largest division within the Department of Local Services, we are responsible for about 1,500 miles of roads, 182 bridges, and other related infrastructure in the unincorporated areas of King County. At any given time, we have 20-40 active road projects impacting a wide spectrum of communities and people.
We work in underserved neighborhoods like White Center and Skyway, and in rural areas of unincorporated King County from Duvall to Enumclaw to Vashon Island. We engage people who monitor social media by the moment and those who only have a land line. Our communications team is small but mighty, and we are looking for an experienced implementor who can work across our agency of engineers, planners, consultants, and crews to bring the knowledge to the people!
We take pride that King County is the only county in the United States named after Martin Luther King Jr. True to his name, King County is committed to advancing equity and racial and social justice within county government and in partnership with communities. Applying equity and racial and social justice principles is a daily responsibility and a foundational expectation for all employees.
King County has adopted a pro-equity, anti-racist agenda aimed at advancing regional change and is developing the systems and standards necessary to achieve better outcomes for all our residents, regardless of their race or income. Together, we're changing the way government delivers service and winning national recognition as a model of excellence.
Sep 25, 2023
Full time
The Road Services Division is currently seeking a well organized, and technically proficient Communications Support Specialist ( Project/Program Manager II). This is a great opportunity for an individual who enjoys managing multiple projects, handling a variety of tasks, and is interested in expanding their writing and public outreach skill set. As a key member of our dynamic and fast-paced Communications team, you will be at the forefront of keeping the public well-informed and engaged. This multi-faceted role balances both individual autonomy and collaborative teamwork. The work environment is fast paced with a high project volume, and a team that works together to meet the challenges. This position will keep the public informed of traffic interruptions and delays due to roadwork construction, weather-related events, and emergencies in unincorporated King County. In this role you will be tracking and managing internal and external communication for dozens of different projects, coordinating direct mail campaigns, updating content for multiple project websites and implementing communications and outreach plans. This position will also develop creative content for social media and produce other communications materials. If you have a passion for organization, enjoy juggling multiple tasks, and coordinating many moving parts, we want to hear from you! About us (King County Road Services Division) As the largest division within the Department of Local Services, we are responsible for about 1,500 miles of roads, 182 bridges, and other related infrastructure in the unincorporated areas of King County. At any given time, we have 20-40 active road projects impacting a wide spectrum of communities and people.
We work in underserved neighborhoods like White Center and Skyway, and in rural areas of unincorporated King County from Duvall to Enumclaw to Vashon Island. We engage people who monitor social media by the moment and those who only have a land line. Our communications team is small but mighty, and we are looking for an experienced implementor who can work across our agency of engineers, planners, consultants, and crews to bring the knowledge to the people!
We take pride that King County is the only county in the United States named after Martin Luther King Jr. True to his name, King County is committed to advancing equity and racial and social justice within county government and in partnership with communities. Applying equity and racial and social justice principles is a daily responsibility and a foundational expectation for all employees.
King County has adopted a pro-equity, anti-racist agenda aimed at advancing regional change and is developing the systems and standards necessary to achieve better outcomes for all our residents, regardless of their race or income. Together, we're changing the way government delivers service and winning national recognition as a model of excellence.
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Spokane, Washington Region. This position will travel to surrounding areas. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. The salary range for this position is ( Washington State): $65,000 - $67,724.80 Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Spokane, Washington Region. This position will travel to surrounding areas. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. The salary range for this position is ( Washington State): $65,000 - $67,724.80 Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Massachusetts Region. This position will be located in Worcester and will travel to surrounding areas. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Massachusetts Region. This position will be located in Worcester and will travel to surrounding areas. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Regional Program Specialist in our Utah Region to support the Service to Armed Forces and International Services (SAF-IS) missions throughout the Ogden/Hill Air Force Base communities. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Regional Program Specialist in our Utah Region to support the Service to Armed Forces and International Services (SAF-IS) missions throughout the Ogden/Hill Air Force Base communities. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross of Alabama and Mississippi Region is currently seeking a full-time SAF-IS Regional Program Specialist (Mobile) in Birmingham and surrounding areas to support the Service to Armed Forces and International Services Division. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 4% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross of Alabama and Mississippi Region is currently seeking a full-time SAF-IS Regional Program Specialist (Mobile) in Birmingham and surrounding areas to support the Service to Armed Forces and International Services Division. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 4% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Cummins Behavioral Health Systems, Inc
Avon, IN, USA 46123
Cummins Behavioral Health Systems, Inc . is seeking a licensed therapist with a background in social work and/or mental healthcare, and with leadership experience for a rewarding and challenging position as Director of Crisis Services.
Job Summary:
The Director of Crisis Services is responsible for leading outpatient crisis services throughout Cummins, consistent with evidence-based practices that are recognized within the behavioral health industry. Working in collaboration with the organization's leadership, the Director of Crisis Services leads program and service development initiatives and ensures the quality and consistency of this division's clinical practices throughout Cummins' service delivery area. In coordination with the organization's leadership, provides direct support and assistance to persons in crisis and the clinical providers working within this division; conducts quality and performance improvement initiatives; and assists colleagues as they develop and implement strategies to meet the needs of persons in crisis and organizational systems that assist persons in crisis.
The Director of Crisis Services provides a combination of clinical knowledge, case management, leadership, supervision, program evaluation and Continuous Quality Improvement (CQI) services to establish, support, continuously improve and maintain a high-performing, high-fidelity crisis team serving consumers in psychiatric, substance use, suicidal, homicidal, or other crises.
The crisis team provides crisis intervention services to diverse individuals, families, and other professionals assisting those in crisis. Utilizing contemporary crisis prevention and intervention evidence-based practices, team members work as a member of an interdisciplinary team that includes Peer Recovery Specialists, Crisis Intervention Specialist, Crisis Intervention Therapists, and community emergency response systems including but not limited to local law enforcement, hospitals, and emergency first responders.
The Director of Crisis Services position may work non-traditional hours as this position is the member of a Crisis Response Team that serves Cummins consumers 24-hours per day, 7 days per week. The position consists of a combination of virtual service and face-to-face service in the community, mindful of safety guidelines and risk mitigation procedures.
The crisis team will utilize the following models and approaches to guide the individual and/or family in a position of crisis to a position of safety, necessary to pursue whole person health including:
Evidence based practice for Assessing and Managing Suicide Response.
Trauma and Shame-informed Treatment.
Motivational Interviewing (MI).
The Wellness and Recovery Model and Approach including the inclusion of Peer Recovery Specialists and community allies in the interdisciplinary team approach.
Person and Family-Centered Treatment Planning (PCTP)
Essential Functions:
Crisis Services Program
Provide clinical feedback and recommendations to treatment teams and crisis system workers in order to optimize effective clinical care to persons with high-risk behaviors.
Oversee the planning, development, and implementation of clinical programs within the area of crisis services. Serve as chair or co-chair of program development task groups and committees related to crisis services program initiatives.
Review, revise, develop, and implement clinical and operational policies, procedures, and processes related to the area of crisis services consistent with the organization's goals and professional standards.
Monitor the delivery of crisis services programs and ensure the programs and services offered contribute to the organization's mission, vision, and values statement.
Assist the crisis team in shift coverage, staffing, scheduling, and other managerial duties as needed or required. Coverage of key crisis positions may be required.
Effectively promote, plan, and collaborate with other organizations to enhance crisis service delivery in Cummins service areas including but not limited to building partnerships with organizations across the crisis service delivery continuum, create/approve marketing materials, participate in and attend community meetings concerning crisis services and/or the continuum of crisis services.
Work with leadership to expand crisis services in Cummins service delivery areas.
Quality Assurance
Conduct oversight of clinical practices and systems related to crisis services, maintaining attentiveness to solutions for needed systemic improvements.
Ensure that appropriate risk management practices are established and carried out within crisis services.
Ensure compliance with the requirements of internal and external policies, ethical standards, procedures, laws, contracts, payers, regulations, accreditation standards, and the organization's corporate compliance plan as related to crisis services.
Provide clinical staffing to crisis staff as needed or required.
Professional Development and Performance Improvement
Design and implement performance improvement initiatives to ensure quality and consistency of care and to meet all other needs and expectations of the organization.
Train, teach and guide clinical providers in the usage and refinement of evidence-based clinical practice related to crisis services, necessary for strong clinical outcomes for persons served.
Establish timely and effective communication with appropriate staff to keep them aware of important corporate information, as well as to receive information and insights from them.
Organizational Leadership
Continuously gather, analyze, and interpret appropriate data from internal and external sources to measure key changes in the business climate, market performance, customer satisfaction, future community needs, and performance of county operations.
Provide regular program reports to key systems within Cummins such as Risk Management and Clinical Policy Performance Improvement Committee.
Participate in community, professional, and other activities to advance the interests of the organization and those it serves.
Ensure that respective organizational areas receive adequate advice, assistance, and service to aid them in attaining corporate and business unit objectives, and to be a source of technical assistance related to this service division.
Training and Development:
Participates in continuing education programs and in-service training on request or in conjunction with developmental and training goals or as deemed appropriate to increase personal and professional effectiveness and improve the service quality provided our customers. This individual serves a key role in the development and provision of in-house staff training in the area of crisis services. As appropriate, individual will maintain compliance with Indiana licensure requirements pertaining to continuing education units [CEU's].
Policies and Procedures:
The Clinical Director of Crisis Services is instrumental in developing policies and procedures within the areas overseen. Must have in-depth knowledge of plans and corporate policies and procedures related to the area of crisis services and educate staff about these issues on an ongoing basis. This individual serves as a role model with regard to mission, vision, values, standards, and policy and procedure compliance. This individual will meet all documentation requirements as required by the organization.
Ability to follow corporate guidelines related to personnel policies and procedures and compliance with internal and external standards including:
Will support and demonstrate through his/her actions the philosophy of Cummins Behavioral Health Systems, Inc., as well as its corporate mission, vision, and values;
Will abide by Cummins' policies and procedures, and will meet all documentation requirements.
Comply with internal and external reporting and compliancy requirements, as needed or required, including, the Joint Commission, DMHA, OMPP, OSHA, and other internal/external standards, and adherence to and promotion of the Corporate Compliance Program at Cummins Behavioral Health Systems, Inc.
Education and/or Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additionally, the following education/experience is required.
Master's degree in behavioral health, social work, counseling, or other related field, and be licensed in the state of Indiana as an LCSW, LMHC, and/or LMFT, or advanced degree in nursing or related health field.
Extensive clinical and operations experience on a regional /multiple facility level.
Three to five years' experience as a senior clinician and/or administrator in an accredited behavioral health organization of similar size or larger than Cummins.
Knowledge and Skills:
The competencies listed below are representative of the knowledge and skill required to perform this job:
Demonstrated competencies and the ability to implement performance improvement practices in the clinical setting.
Advanced knowledge of clinical standards, best practices, and modalities of treatment in the area overseen.
Expertise in and commitment to internal and external customer service.
Planning, business, financial; and other management skills.
Must possess exceptional interpersonal and written/verbal communication skills, including clinical documentation skills.
Must be able to document services with an electronic clinical record, clearly indicating an understanding of the consumer's medical necessity for each service provided.
Abilities:
The competencies listed below are representative of the abilities required to perform this job:
Ability to maintain ethical behavior in relationship with the consumer.
Ability to work efficiently and as a team member.
Ability to form a collaborative partnership with the consumer.
Ability to demonstrate good judgment and decision-making independent of the need for direct supervision (although subject to review) and written protocols.
Ability to apply knowledge and demonstrate effectiveness when working with consumers (and their family members) with severe and persistent mental illness, significant behavioral issues, addictions, and/or severe emotional disabilities.
Must demonstrate an ability to work in a performance improvement environment as a member of a high-performance work team.
Ability to provide courteous customer service to consumers, community partners and other staff members.
Compensation and benefits:
Competitive salaries
Excellent work life balance (paid time off and holidays)
Professional and Leadership Training and advancement
Diverse career tracts
Comprehensive benefit package
Clinical support from leaders in field
Matching contributions to your 401K program
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health , Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Cummins is one of the State's top-rated community mental/behavioral health and addiction services centers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/226297-47726.html
Jun 22, 2023
Full time
Cummins Behavioral Health Systems, Inc . is seeking a licensed therapist with a background in social work and/or mental healthcare, and with leadership experience for a rewarding and challenging position as Director of Crisis Services.
Job Summary:
The Director of Crisis Services is responsible for leading outpatient crisis services throughout Cummins, consistent with evidence-based practices that are recognized within the behavioral health industry. Working in collaboration with the organization's leadership, the Director of Crisis Services leads program and service development initiatives and ensures the quality and consistency of this division's clinical practices throughout Cummins' service delivery area. In coordination with the organization's leadership, provides direct support and assistance to persons in crisis and the clinical providers working within this division; conducts quality and performance improvement initiatives; and assists colleagues as they develop and implement strategies to meet the needs of persons in crisis and organizational systems that assist persons in crisis.
The Director of Crisis Services provides a combination of clinical knowledge, case management, leadership, supervision, program evaluation and Continuous Quality Improvement (CQI) services to establish, support, continuously improve and maintain a high-performing, high-fidelity crisis team serving consumers in psychiatric, substance use, suicidal, homicidal, or other crises.
The crisis team provides crisis intervention services to diverse individuals, families, and other professionals assisting those in crisis. Utilizing contemporary crisis prevention and intervention evidence-based practices, team members work as a member of an interdisciplinary team that includes Peer Recovery Specialists, Crisis Intervention Specialist, Crisis Intervention Therapists, and community emergency response systems including but not limited to local law enforcement, hospitals, and emergency first responders.
The Director of Crisis Services position may work non-traditional hours as this position is the member of a Crisis Response Team that serves Cummins consumers 24-hours per day, 7 days per week. The position consists of a combination of virtual service and face-to-face service in the community, mindful of safety guidelines and risk mitigation procedures.
The crisis team will utilize the following models and approaches to guide the individual and/or family in a position of crisis to a position of safety, necessary to pursue whole person health including:
Evidence based practice for Assessing and Managing Suicide Response.
Trauma and Shame-informed Treatment.
Motivational Interviewing (MI).
The Wellness and Recovery Model and Approach including the inclusion of Peer Recovery Specialists and community allies in the interdisciplinary team approach.
Person and Family-Centered Treatment Planning (PCTP)
Essential Functions:
Crisis Services Program
Provide clinical feedback and recommendations to treatment teams and crisis system workers in order to optimize effective clinical care to persons with high-risk behaviors.
Oversee the planning, development, and implementation of clinical programs within the area of crisis services. Serve as chair or co-chair of program development task groups and committees related to crisis services program initiatives.
Review, revise, develop, and implement clinical and operational policies, procedures, and processes related to the area of crisis services consistent with the organization's goals and professional standards.
Monitor the delivery of crisis services programs and ensure the programs and services offered contribute to the organization's mission, vision, and values statement.
Assist the crisis team in shift coverage, staffing, scheduling, and other managerial duties as needed or required. Coverage of key crisis positions may be required.
Effectively promote, plan, and collaborate with other organizations to enhance crisis service delivery in Cummins service areas including but not limited to building partnerships with organizations across the crisis service delivery continuum, create/approve marketing materials, participate in and attend community meetings concerning crisis services and/or the continuum of crisis services.
Work with leadership to expand crisis services in Cummins service delivery areas.
Quality Assurance
Conduct oversight of clinical practices and systems related to crisis services, maintaining attentiveness to solutions for needed systemic improvements.
Ensure that appropriate risk management practices are established and carried out within crisis services.
Ensure compliance with the requirements of internal and external policies, ethical standards, procedures, laws, contracts, payers, regulations, accreditation standards, and the organization's corporate compliance plan as related to crisis services.
Provide clinical staffing to crisis staff as needed or required.
Professional Development and Performance Improvement
Design and implement performance improvement initiatives to ensure quality and consistency of care and to meet all other needs and expectations of the organization.
Train, teach and guide clinical providers in the usage and refinement of evidence-based clinical practice related to crisis services, necessary for strong clinical outcomes for persons served.
Establish timely and effective communication with appropriate staff to keep them aware of important corporate information, as well as to receive information and insights from them.
Organizational Leadership
Continuously gather, analyze, and interpret appropriate data from internal and external sources to measure key changes in the business climate, market performance, customer satisfaction, future community needs, and performance of county operations.
Provide regular program reports to key systems within Cummins such as Risk Management and Clinical Policy Performance Improvement Committee.
Participate in community, professional, and other activities to advance the interests of the organization and those it serves.
Ensure that respective organizational areas receive adequate advice, assistance, and service to aid them in attaining corporate and business unit objectives, and to be a source of technical assistance related to this service division.
Training and Development:
Participates in continuing education programs and in-service training on request or in conjunction with developmental and training goals or as deemed appropriate to increase personal and professional effectiveness and improve the service quality provided our customers. This individual serves a key role in the development and provision of in-house staff training in the area of crisis services. As appropriate, individual will maintain compliance with Indiana licensure requirements pertaining to continuing education units [CEU's].
Policies and Procedures:
The Clinical Director of Crisis Services is instrumental in developing policies and procedures within the areas overseen. Must have in-depth knowledge of plans and corporate policies and procedures related to the area of crisis services and educate staff about these issues on an ongoing basis. This individual serves as a role model with regard to mission, vision, values, standards, and policy and procedure compliance. This individual will meet all documentation requirements as required by the organization.
Ability to follow corporate guidelines related to personnel policies and procedures and compliance with internal and external standards including:
Will support and demonstrate through his/her actions the philosophy of Cummins Behavioral Health Systems, Inc., as well as its corporate mission, vision, and values;
Will abide by Cummins' policies and procedures, and will meet all documentation requirements.
Comply with internal and external reporting and compliancy requirements, as needed or required, including, the Joint Commission, DMHA, OMPP, OSHA, and other internal/external standards, and adherence to and promotion of the Corporate Compliance Program at Cummins Behavioral Health Systems, Inc.
Education and/or Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additionally, the following education/experience is required.
Master's degree in behavioral health, social work, counseling, or other related field, and be licensed in the state of Indiana as an LCSW, LMHC, and/or LMFT, or advanced degree in nursing or related health field.
Extensive clinical and operations experience on a regional /multiple facility level.
Three to five years' experience as a senior clinician and/or administrator in an accredited behavioral health organization of similar size or larger than Cummins.
Knowledge and Skills:
The competencies listed below are representative of the knowledge and skill required to perform this job:
Demonstrated competencies and the ability to implement performance improvement practices in the clinical setting.
Advanced knowledge of clinical standards, best practices, and modalities of treatment in the area overseen.
Expertise in and commitment to internal and external customer service.
Planning, business, financial; and other management skills.
Must possess exceptional interpersonal and written/verbal communication skills, including clinical documentation skills.
Must be able to document services with an electronic clinical record, clearly indicating an understanding of the consumer's medical necessity for each service provided.
Abilities:
The competencies listed below are representative of the abilities required to perform this job:
Ability to maintain ethical behavior in relationship with the consumer.
Ability to work efficiently and as a team member.
Ability to form a collaborative partnership with the consumer.
Ability to demonstrate good judgment and decision-making independent of the need for direct supervision (although subject to review) and written protocols.
Ability to apply knowledge and demonstrate effectiveness when working with consumers (and their family members) with severe and persistent mental illness, significant behavioral issues, addictions, and/or severe emotional disabilities.
Must demonstrate an ability to work in a performance improvement environment as a member of a high-performance work team.
Ability to provide courteous customer service to consumers, community partners and other staff members.
Compensation and benefits:
Competitive salaries
Excellent work life balance (paid time off and holidays)
Professional and Leadership Training and advancement
Diverse career tracts
Comprehensive benefit package
Clinical support from leaders in field
Matching contributions to your 401K program
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health , Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Cummins is one of the State's top-rated community mental/behavioral health and addiction services centers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/226297-47726.html
Washington State Department of Ecology
Shoreline, WA
Per Governor Inslee’s Proclamation 21-14.2 (Download PDF reader) , Washington State employees must be fully vaccinated against COVID-19. As a condition of employment, the successful candidate will be required to provide proof of their COVID-19 vaccination as part of the hiring process, prior to their start date. Requests for medical and religious exemptions will be considered. If you have questions, please contact Careers@ecy.wa.gov with “ COVID-19 vaccination ” in the subject line.
Keeping Washington Clean and Evergreen
The Air Quality Program (AQP) within the Department of Ecology is looking to fill a Senior Air Monitoring Specialist (Environmental Specialist 4)(In-Training) position. This position is located in our Northwest Regional Office (NWRO) in Shoreline, WA .
This is the perfect position for anyone who enjoys working outdoors and wants to apply their scientific expertise to help the Air Quality Program understand and reduce air pollution. In this position, you will monitor the ambient air for fine (PM2.5) and coarse (PM10) particulate, ozone, and other pollutants, as well as their chemical constituents, at locations throughout Ecology’s Northwest Region. The monitoring work you do in this position will be focused on implementing several national programs designed to understand air pollution levels near the busiest roadways, determine the chemical components of fine particle pollution, and determine compliance with federal health-based pollution standards through filter-based PM2.5 and PM10 sampling. This position also provides back-up operation for the automated gas chromatograph that is part of the Photochemical Assessment Monitoring Stations (PAMS) program as well as manual method carbonyls and VOCs for the National Air Toxics Trends Stations (NATTS) program at the Seattle-Beacon Hill NCore monitoring site. Being a reliable self-starter, an excellent problem-solver, and a natural collaborator is a must as you will function both independently and as an integral member of our regional and statewide teams of dedicated air monitoring professionals. The mission of the Air Quality Program (AQP) is to protect and improve air quality in Washington. The Air Quality Program’s vision is clean, healthy air and climate for all of Washington.
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
A wellness program that offers education, fitness classes, and an agency-wide fondness for outdoor meetings.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR
Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.
Equity : We champion equity, recognizing that each of us need different things to thrive.
Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work.
Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement.
We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued. Please Note: The salary posted above does includes the additional 5% premium pay that this position will receive due to this position's location in King County. During Healthy Washington Roadmap to Recovery, employees are working a combination of in-office and/or telework based on position and business need. This position is not currently required to work in the office on a regular basis . Ecology is following current state guidance regarding mask requirements, health screening questions before entry, and social distancing. Looking ahead, Ecology has recently updated the agency policies on telework and flexible and compressed work schedules. Applicants with questions about position location options, telework, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Application Timeline: This position will remain open until filled, with an initial screening date of May 26, 2022 . In order to be considered for initial screening, please submit an application on or before May 25, 2022 . The agency reserves the right to make an appointment any time after the initial screening date.
Duties
What makes this role unique?
In this position your primary focus will be on implementing the Near Road Monitoring, PM2.5 Chemical Speciation Network (CSN), National Core (NCore) Monitoring fine and coarse particulate and other particulate monitoring programs. You will provide backup support as a member of a multi-disciplinary, highly collaborative and cooperative team that also implements the Photochemical Assessment Monitoring Stations (PAMS), National Air Toxics Trends Stations (NATTS), and other NCore monitoring. In this position, you will participate in operating almost every type of ambient air monitor, sampler, and sensor used in the Washington Network, including new monitoring to implement Environmental Justice provisions of the Climate Commitment Act. You will help the Air Quality Program better understand the formation, transport and fate of particulate and ozone pollution and their chemical constituents throughout the greater Puget Sound region. What you will do:
Uses advanced scientific knowledge to independently plan, prioritize, implement and perform professional activities in locating, installing, and operating new and existing air monitoring sites within Ecology’s Northwest Region that will help the Air Quality Program characterize air quality, meet federal air pollution standards, and ensure clean healthy air.
Serves as the primary operator for, and has a specialty focus on, the national near-road, PM2.5 Chemical Speciation Network, and fine and coarse particulate monitoring programs within Ecology’s Northwest Region.
Processes large amounts of air sample media for several different types of manual-method samplers. This is includes installing sample media in samplers in the field, properly storing media (e.g., refrigerating) sampled filters, as well as packing, shipping, and tracking media sample packages and coordinating with delivery services (FedEx, USPS) and analysis laboratories.
Investigates and evaluates new and current air monitoring sites, including sites in overburdened communities consistent with the implementation of the Environmental Justice provisions of the Climate Commitment Act.
Installs monitoring equipment including the site shelter and air monitors and coordinates with the IT & Telemetry unit and Calibration & Repair team to configure air monitors with data logging equipment.
Installs and operates temporary monitors and low-cost air sensors as needed to respond to wildland fire smoke and other emergent events.
Provides back-up operations for fellow Northwest Regional Office teammates, including the automated gas chromatograph for the Photochemical Assessment Monitoring Stations (PAMS) program and manual method carbonyls and VOCs for the National Air Toxics Trends Stations (NATTS) program at the Seattle-Beacon Hill NCore monitoring site, as well as for other ambient air monitoring operators around the state as needed.
Uses advanced scientific knowledge to provide technical consultation, assistance, support, and training on highly complex air monitoring operations to regional, tribal, federal, and local air agency air monitoring operators to ensure data collected within the Washington State Ambient Air Monitoring Network are accurate and comparable.
Qualifications
Required Qualifications: Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, educational, volunteer experience. See below for how you may qualify.
The goal class for this position is an Environmental Specialist 4 (ES4). We will consider applicants who meet the requirements for the Environmental Specialist 3 & 4 levels. If the finalist meets the requirements for the ES3 level, then they will be placed into a training program to become an ES4 within a specified period of time.
Environmental Specialist 3 (Salary Range 49: $4,081-$5,357 Monthly)
A total of Six (6) years of experience and/or education as described below:
Professional level Experience in: environmental analysis or control or environmental planning. Experience may include:
Investigating and / or resolving complaints involving science or technology content
Performing inspections
Drafting technical evaluations and reports
Develops plans for researching information used for technical projects, regulatory or policy development
Plan and facilitate public meetings and hearings
Project work requiring specialized knowledge of industry processes, pollutant sources or natural processes
Providing technical assistance for complex scientific content and/ or support for implementing scientific content programs
Conducting tests, analyzing and evaluating data
Using environmental databases to support technical projects
Developing scientific studies and resource management plans
Providing environmental technical and administrative assistance to grant/ contract/ loan recipients of environmental protection projects
Experience in operations and maintenance of air monitoring instrumentation or closely allied environmental sampling field
Education: involving a major study in environmental, physical, or one of the natural sciences, environmental planning or other allied field.
See chart below for a list of ways to qualify for this position:
Possible Combinations. | College credit hours or degree. | Years of professional level experience.
Combination 1 | No college credit hours or degree | 6 years of experience
Combination 2 | I have 30-59 semester or 45-89 quarter credits. | 5 years of experience
Combination 3 | I have 60-89 semester or 90-134 quarter credits (AA degree). | 4 years of experience
Combination 4 | I have 90-119 semester or 135-179 quarter credits. | 3 years of experience
Combination 5 | A Bachelor's Degree | 2 years of experience
Combination 6 | A Master's Degree | 1 years of experience
Combination 7 | A Ph.D. | 0 years of experience
Environmental Specialist 4 (goal class) (Salary Range 55: $4,734-$6,208 Monthly)
A total of Nine (9) years of experience and/or education as described below:
Professional level Experience in: environmental analysis or control or environmental planning. Experience may include:
Investigating and / or resolving complaints involving science or technology content
Performing inspections
Drafting technical evaluations and reports
Develops plans for researching information used for technical projects, regulatory or policy development
Plan and facilitate public meetings and hearings
Project work requiring specialized knowledge of industry processes, pollutant sources or natural processes
Providing technical assistance for complex scientific content and/ or support for implementing scientific content programs
Conducting tests, analyzing and evaluating data
Using environmental databases to support technical projects
Developing scientific studies and resource management plans
Providing environmental technical and administrative assistance to grant/ contract/ loan recipients of environmental protection projects
Experience must Include : One (1) year of the professional level experience must be in conducting air monitoring or similar environmental measurements to qualify at the ES 4 level. A Master's degree in Atmospheric, Meteorological, or Environmental science will substitute for 6 months experience in conducting air monitoring experience, and a Ph.D. in Atmospheric, Meteorological, or Environmental science will substitute for the full year requirement.
Education: involving a major study in environmental, physical, or one of the natural sciences, environmental planning or other allied field.
See chart below for a list of ways to qualify for this position:
Possible Combinations. | College credit hours or degree. | Years of professional level experience.
Combination 1 | No college credit hours or degree | 9 years of experience
Combination 2 | I have 30-59 semester or 45-89 quarter credits. | 8 years of experience
Combination 3 | I have 60-89 semester or 90-134 quarter credits (AA degree). | 7 years of experience
Combination 4 | I have 90-119 semester or 135-179 quarter credits. | 6 years of experience
Combination 5 | A Bachelor's Degree | 5 years of experience
Combination 6 | A Master's Degree | 3 years of experience
Combination 7 | A Ph.D. | 2 years of experience
OR
Two years of experience as an Environmental Specialist 3 at the Department of Ecology, which must include One (1) year of the professional level experience in conducting air monitoring or similar environmental measurements.
Special Requirements/Conditions of Employment:
Must possess and maintain a valid driver's license.
Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Advanced knowledge and understanding of the principles, practices and methods of air quality monitoring and assessment, environmental pollution prevention and pollution control.
Understanding of and experience with emerging technologies and techniques of air quality sampling, testing, data gathering, basic research and field investigations.
Experience performing gas chromatography, particularly to analyze ambient air samples.
Understanding and experience applying applicable state, federal, and local environmental regulations and policies.
Ability to provide technical direction to professional staff for complex or controversial studies or projects.
Excellent deductive reasoning skills.
Experience designing and developing guidelines for environmental assessment activities, field studies and siting surveys.
Experience conducting final reviews for technical reports, and conclusions reached by professional staff.
Experience collaborating with other government officials, the regulated community and other clientele groups on complex or controversial environmental issues or problems.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
Three professional references.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Scott Dubble at: Scott.Dubble@ecy.wa.gov . Please do not contact Scott to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth *See the Benefits tab in this announcement for more information Student debt: how working for Ecology can help The Department of Ecology is a qualifying employer for the Public Service Forgiveness Program (PSLF). See https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service for more details.
To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
May 13, 2022
Full time
Per Governor Inslee’s Proclamation 21-14.2 (Download PDF reader) , Washington State employees must be fully vaccinated against COVID-19. As a condition of employment, the successful candidate will be required to provide proof of their COVID-19 vaccination as part of the hiring process, prior to their start date. Requests for medical and religious exemptions will be considered. If you have questions, please contact Careers@ecy.wa.gov with “ COVID-19 vaccination ” in the subject line.
Keeping Washington Clean and Evergreen
The Air Quality Program (AQP) within the Department of Ecology is looking to fill a Senior Air Monitoring Specialist (Environmental Specialist 4)(In-Training) position. This position is located in our Northwest Regional Office (NWRO) in Shoreline, WA .
This is the perfect position for anyone who enjoys working outdoors and wants to apply their scientific expertise to help the Air Quality Program understand and reduce air pollution. In this position, you will monitor the ambient air for fine (PM2.5) and coarse (PM10) particulate, ozone, and other pollutants, as well as their chemical constituents, at locations throughout Ecology’s Northwest Region. The monitoring work you do in this position will be focused on implementing several national programs designed to understand air pollution levels near the busiest roadways, determine the chemical components of fine particle pollution, and determine compliance with federal health-based pollution standards through filter-based PM2.5 and PM10 sampling. This position also provides back-up operation for the automated gas chromatograph that is part of the Photochemical Assessment Monitoring Stations (PAMS) program as well as manual method carbonyls and VOCs for the National Air Toxics Trends Stations (NATTS) program at the Seattle-Beacon Hill NCore monitoring site. Being a reliable self-starter, an excellent problem-solver, and a natural collaborator is a must as you will function both independently and as an integral member of our regional and statewide teams of dedicated air monitoring professionals. The mission of the Air Quality Program (AQP) is to protect and improve air quality in Washington. The Air Quality Program’s vision is clean, healthy air and climate for all of Washington.
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
A wellness program that offers education, fitness classes, and an agency-wide fondness for outdoor meetings.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR
Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.
Equity : We champion equity, recognizing that each of us need different things to thrive.
Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work.
Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement.
We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued. Please Note: The salary posted above does includes the additional 5% premium pay that this position will receive due to this position's location in King County. During Healthy Washington Roadmap to Recovery, employees are working a combination of in-office and/or telework based on position and business need. This position is not currently required to work in the office on a regular basis . Ecology is following current state guidance regarding mask requirements, health screening questions before entry, and social distancing. Looking ahead, Ecology has recently updated the agency policies on telework and flexible and compressed work schedules. Applicants with questions about position location options, telework, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Application Timeline: This position will remain open until filled, with an initial screening date of May 26, 2022 . In order to be considered for initial screening, please submit an application on or before May 25, 2022 . The agency reserves the right to make an appointment any time after the initial screening date.
Duties
What makes this role unique?
In this position your primary focus will be on implementing the Near Road Monitoring, PM2.5 Chemical Speciation Network (CSN), National Core (NCore) Monitoring fine and coarse particulate and other particulate monitoring programs. You will provide backup support as a member of a multi-disciplinary, highly collaborative and cooperative team that also implements the Photochemical Assessment Monitoring Stations (PAMS), National Air Toxics Trends Stations (NATTS), and other NCore monitoring. In this position, you will participate in operating almost every type of ambient air monitor, sampler, and sensor used in the Washington Network, including new monitoring to implement Environmental Justice provisions of the Climate Commitment Act. You will help the Air Quality Program better understand the formation, transport and fate of particulate and ozone pollution and their chemical constituents throughout the greater Puget Sound region. What you will do:
Uses advanced scientific knowledge to independently plan, prioritize, implement and perform professional activities in locating, installing, and operating new and existing air monitoring sites within Ecology’s Northwest Region that will help the Air Quality Program characterize air quality, meet federal air pollution standards, and ensure clean healthy air.
Serves as the primary operator for, and has a specialty focus on, the national near-road, PM2.5 Chemical Speciation Network, and fine and coarse particulate monitoring programs within Ecology’s Northwest Region.
Processes large amounts of air sample media for several different types of manual-method samplers. This is includes installing sample media in samplers in the field, properly storing media (e.g., refrigerating) sampled filters, as well as packing, shipping, and tracking media sample packages and coordinating with delivery services (FedEx, USPS) and analysis laboratories.
Investigates and evaluates new and current air monitoring sites, including sites in overburdened communities consistent with the implementation of the Environmental Justice provisions of the Climate Commitment Act.
Installs monitoring equipment including the site shelter and air monitors and coordinates with the IT & Telemetry unit and Calibration & Repair team to configure air monitors with data logging equipment.
Installs and operates temporary monitors and low-cost air sensors as needed to respond to wildland fire smoke and other emergent events.
Provides back-up operations for fellow Northwest Regional Office teammates, including the automated gas chromatograph for the Photochemical Assessment Monitoring Stations (PAMS) program and manual method carbonyls and VOCs for the National Air Toxics Trends Stations (NATTS) program at the Seattle-Beacon Hill NCore monitoring site, as well as for other ambient air monitoring operators around the state as needed.
Uses advanced scientific knowledge to provide technical consultation, assistance, support, and training on highly complex air monitoring operations to regional, tribal, federal, and local air agency air monitoring operators to ensure data collected within the Washington State Ambient Air Monitoring Network are accurate and comparable.
Qualifications
Required Qualifications: Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, educational, volunteer experience. See below for how you may qualify.
The goal class for this position is an Environmental Specialist 4 (ES4). We will consider applicants who meet the requirements for the Environmental Specialist 3 & 4 levels. If the finalist meets the requirements for the ES3 level, then they will be placed into a training program to become an ES4 within a specified period of time.
Environmental Specialist 3 (Salary Range 49: $4,081-$5,357 Monthly)
A total of Six (6) years of experience and/or education as described below:
Professional level Experience in: environmental analysis or control or environmental planning. Experience may include:
Investigating and / or resolving complaints involving science or technology content
Performing inspections
Drafting technical evaluations and reports
Develops plans for researching information used for technical projects, regulatory or policy development
Plan and facilitate public meetings and hearings
Project work requiring specialized knowledge of industry processes, pollutant sources or natural processes
Providing technical assistance for complex scientific content and/ or support for implementing scientific content programs
Conducting tests, analyzing and evaluating data
Using environmental databases to support technical projects
Developing scientific studies and resource management plans
Providing environmental technical and administrative assistance to grant/ contract/ loan recipients of environmental protection projects
Experience in operations and maintenance of air monitoring instrumentation or closely allied environmental sampling field
Education: involving a major study in environmental, physical, or one of the natural sciences, environmental planning or other allied field.
See chart below for a list of ways to qualify for this position:
Possible Combinations. | College credit hours or degree. | Years of professional level experience.
Combination 1 | No college credit hours or degree | 6 years of experience
Combination 2 | I have 30-59 semester or 45-89 quarter credits. | 5 years of experience
Combination 3 | I have 60-89 semester or 90-134 quarter credits (AA degree). | 4 years of experience
Combination 4 | I have 90-119 semester or 135-179 quarter credits. | 3 years of experience
Combination 5 | A Bachelor's Degree | 2 years of experience
Combination 6 | A Master's Degree | 1 years of experience
Combination 7 | A Ph.D. | 0 years of experience
Environmental Specialist 4 (goal class) (Salary Range 55: $4,734-$6,208 Monthly)
A total of Nine (9) years of experience and/or education as described below:
Professional level Experience in: environmental analysis or control or environmental planning. Experience may include:
Investigating and / or resolving complaints involving science or technology content
Performing inspections
Drafting technical evaluations and reports
Develops plans for researching information used for technical projects, regulatory or policy development
Plan and facilitate public meetings and hearings
Project work requiring specialized knowledge of industry processes, pollutant sources or natural processes
Providing technical assistance for complex scientific content and/ or support for implementing scientific content programs
Conducting tests, analyzing and evaluating data
Using environmental databases to support technical projects
Developing scientific studies and resource management plans
Providing environmental technical and administrative assistance to grant/ contract/ loan recipients of environmental protection projects
Experience must Include : One (1) year of the professional level experience must be in conducting air monitoring or similar environmental measurements to qualify at the ES 4 level. A Master's degree in Atmospheric, Meteorological, or Environmental science will substitute for 6 months experience in conducting air monitoring experience, and a Ph.D. in Atmospheric, Meteorological, or Environmental science will substitute for the full year requirement.
Education: involving a major study in environmental, physical, or one of the natural sciences, environmental planning or other allied field.
See chart below for a list of ways to qualify for this position:
Possible Combinations. | College credit hours or degree. | Years of professional level experience.
Combination 1 | No college credit hours or degree | 9 years of experience
Combination 2 | I have 30-59 semester or 45-89 quarter credits. | 8 years of experience
Combination 3 | I have 60-89 semester or 90-134 quarter credits (AA degree). | 7 years of experience
Combination 4 | I have 90-119 semester or 135-179 quarter credits. | 6 years of experience
Combination 5 | A Bachelor's Degree | 5 years of experience
Combination 6 | A Master's Degree | 3 years of experience
Combination 7 | A Ph.D. | 2 years of experience
OR
Two years of experience as an Environmental Specialist 3 at the Department of Ecology, which must include One (1) year of the professional level experience in conducting air monitoring or similar environmental measurements.
Special Requirements/Conditions of Employment:
Must possess and maintain a valid driver's license.
Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Advanced knowledge and understanding of the principles, practices and methods of air quality monitoring and assessment, environmental pollution prevention and pollution control.
Understanding of and experience with emerging technologies and techniques of air quality sampling, testing, data gathering, basic research and field investigations.
Experience performing gas chromatography, particularly to analyze ambient air samples.
Understanding and experience applying applicable state, federal, and local environmental regulations and policies.
Ability to provide technical direction to professional staff for complex or controversial studies or projects.
Excellent deductive reasoning skills.
Experience designing and developing guidelines for environmental assessment activities, field studies and siting surveys.
Experience conducting final reviews for technical reports, and conclusions reached by professional staff.
Experience collaborating with other government officials, the regulated community and other clientele groups on complex or controversial environmental issues or problems.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
Three professional references.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Scott Dubble at: Scott.Dubble@ecy.wa.gov . Please do not contact Scott to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth *See the Benefits tab in this announcement for more information Student debt: how working for Ecology can help The Department of Ecology is a qualifying employer for the Public Service Forgiveness Program (PSLF). See https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service for more details.
To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.