Minivasive Pain and Orthopedics
11233 SHADOW CREEK Pearland, TX 77584
**$500 Sign-On Bonus Available **
Minivasive Pain and Orthopedics is an outpatient clinic network serving the greater local Houston, TX area. Our teams strive to deliver personalized and compassionate care to meet our patients' individualized needs. At MPO, we continue to seek talented individuals who are passionate about making a difference and developing their clinical skillset. Come join our team at Minivasive Pain and Orthopedics and unlock your potential for excellence.
Our team at Minivasive Pain and Orthopedics- Pearland is looking for a full-time bilingual Medical Assistant to provide direct patient care in the outpatient clinical setting. The Medical Assistant will additionally support a positive patient experience by performing administrative and certain clinical duties under the direction of physician or nurse manager and will assist the physician in scribing patient notes.
ESSENTIAL FUNCTIONS:
Demonstrates Customer Service Standards (smiles and makes eye contact, greets each patient and visitor, seeks out patient and visitor contact, displays appropriate body language at all times, takes 5 minutes each day to go above and beyond for one patient or visitor, honor diversity and thanks each customer)
Works efficiently and completes tasks thoroughly to optimize patient flow while maintaining quality and patient/provider satisfaction
Escorts patient(s) to exam rooms, interviews patients, measures vital signs, including weight, blood pressure, pulse, temperature, and documents all information in patient's chart
Confirm patient' DOB and full name
Confirm reason for visit and date of injury
Educates and may give directions to patient regarding medication and treatment plan as instructed by physician or physician assistant
Maintains patient charts ensuring all related reports, labs and information is filed and available in patients' medical records/file prior to their appointment. Ensure completeness and accuracy of patients' forms
Patient must have a referral form unless sent from another provider
Patient must have x-ray or MRI report
Check off list must be completed
Letter of Protection must be in the patient file, if applicable
Completes necessary forms as requested including but not limited to disability and FMLA forms
KNOWLEDGE, SKILLS, AND ABILITIES:
Ability to maintain effective and organized systems to ensure timely patient flow
Excellent, polished patient interaction skills. Ability to communicate professionally with patients
Exceptional customer service and phone etiquette
Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word & E-Clinical
Energetic with a desire to learn and develop new skills
Bilingual; fluent in English and Spanish
EDUCATION AND EXPERIENCE:
High School diploma or its equivalent
Minimum 1-2 years in medical office setting
Medical Assistant Certification preferred
BENEFITS OFFERED:
3 Medical Plans
2 Dental Plans
1 Vision Plan
Employee Assistance Program
Short and Long-Term Disability Insurance
Basic and Voluntary Life with AD&D Plan
401(k) with a 2-year vesting
PTO + Holidays
Please visit our website for more information:
https://minivasivepain.com/
Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
Apr 11, 2024
Full time
**$500 Sign-On Bonus Available **
Minivasive Pain and Orthopedics is an outpatient clinic network serving the greater local Houston, TX area. Our teams strive to deliver personalized and compassionate care to meet our patients' individualized needs. At MPO, we continue to seek talented individuals who are passionate about making a difference and developing their clinical skillset. Come join our team at Minivasive Pain and Orthopedics and unlock your potential for excellence.
Our team at Minivasive Pain and Orthopedics- Pearland is looking for a full-time bilingual Medical Assistant to provide direct patient care in the outpatient clinical setting. The Medical Assistant will additionally support a positive patient experience by performing administrative and certain clinical duties under the direction of physician or nurse manager and will assist the physician in scribing patient notes.
ESSENTIAL FUNCTIONS:
Demonstrates Customer Service Standards (smiles and makes eye contact, greets each patient and visitor, seeks out patient and visitor contact, displays appropriate body language at all times, takes 5 minutes each day to go above and beyond for one patient or visitor, honor diversity and thanks each customer)
Works efficiently and completes tasks thoroughly to optimize patient flow while maintaining quality and patient/provider satisfaction
Escorts patient(s) to exam rooms, interviews patients, measures vital signs, including weight, blood pressure, pulse, temperature, and documents all information in patient's chart
Confirm patient' DOB and full name
Confirm reason for visit and date of injury
Educates and may give directions to patient regarding medication and treatment plan as instructed by physician or physician assistant
Maintains patient charts ensuring all related reports, labs and information is filed and available in patients' medical records/file prior to their appointment. Ensure completeness and accuracy of patients' forms
Patient must have a referral form unless sent from another provider
Patient must have x-ray or MRI report
Check off list must be completed
Letter of Protection must be in the patient file, if applicable
Completes necessary forms as requested including but not limited to disability and FMLA forms
KNOWLEDGE, SKILLS, AND ABILITIES:
Ability to maintain effective and organized systems to ensure timely patient flow
Excellent, polished patient interaction skills. Ability to communicate professionally with patients
Exceptional customer service and phone etiquette
Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word & E-Clinical
Energetic with a desire to learn and develop new skills
Bilingual; fluent in English and Spanish
EDUCATION AND EXPERIENCE:
High School diploma or its equivalent
Minimum 1-2 years in medical office setting
Medical Assistant Certification preferred
BENEFITS OFFERED:
3 Medical Plans
2 Dental Plans
1 Vision Plan
Employee Assistance Program
Short and Long-Term Disability Insurance
Basic and Voluntary Life with AD&D Plan
401(k) with a 2-year vesting
PTO + Holidays
Please visit our website for more information:
https://minivasivepain.com/
Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
11 Paid Holidays
4 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.92 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
The referral coordinator will provide patient care services under the direction of a licensed health care provider. This includes handling referrals, health follow-ups and coordination services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinates and manages authorizations for referrals from our primary care providers to outside providers, including to medical specialists and outside facilities for special testing/imaging in a timely manner.
Facilitates and ensures the receipt of consult/specialty notes and test results after a patient has been referred to an outside provider in a timely manner.
Communicates with primary care provider (PCP) to inform of any delays or barriers to patients care.
Serves as clinic liaison to outside agencies and partners.
Communicates with Supervisor when unable to process all referrals or follow-ups to avoid delays.
Involve in all quality improvement and other team projects actively.
Reporting of incoming and outgoing calls logs to the supervisor as needed.
Coordinator and tracking imaging, voicemails and incoming faxes inside and outside facilities.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED. Proficient use of Microsoft Office and electronic health records. Bilingual in Spanish/ English required
Knowledge of:
Basic medical terminology and patient care methods, techniques and healthcare background.
Methods and standard procedures for the maintenance of medical records.
Safety policies and safe practices applicable to the work.
Effective communication skills; general computer knowledge.
Knowledgeable with CPT and ICD-9 codes.
Knowledge of insurances, managed care and IPA’s
Ability to:
Prioritized work load and maintained an organized work space
Communicate effectively with people of various educational, socio-economic and cultural backgrounds.
Understand and follow written and oral instructions from physicians, mid-level providers and nurses and apply departmental policies, guidelines and protocols applicable to APLA.
Communicate clearly and effectively, both orally and in writing.
Operate a computer and standard business software.
Maintain highly confidential personal and medical information in accordance to HIPAA regulations.
Exercise tact, objectivity, sensitivity and sound judgment in dealing with a variety of people in a variety of sensitive situations.
Establish and maintain effective working relationships with other staff members, patients and others encountered in the course of work.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Apr 05, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
11 Paid Holidays
4 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.92 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
The referral coordinator will provide patient care services under the direction of a licensed health care provider. This includes handling referrals, health follow-ups and coordination services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinates and manages authorizations for referrals from our primary care providers to outside providers, including to medical specialists and outside facilities for special testing/imaging in a timely manner.
Facilitates and ensures the receipt of consult/specialty notes and test results after a patient has been referred to an outside provider in a timely manner.
Communicates with primary care provider (PCP) to inform of any delays or barriers to patients care.
Serves as clinic liaison to outside agencies and partners.
Communicates with Supervisor when unable to process all referrals or follow-ups to avoid delays.
Involve in all quality improvement and other team projects actively.
Reporting of incoming and outgoing calls logs to the supervisor as needed.
Coordinator and tracking imaging, voicemails and incoming faxes inside and outside facilities.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED. Proficient use of Microsoft Office and electronic health records. Bilingual in Spanish/ English required
Knowledge of:
Basic medical terminology and patient care methods, techniques and healthcare background.
Methods and standard procedures for the maintenance of medical records.
Safety policies and safe practices applicable to the work.
Effective communication skills; general computer knowledge.
Knowledgeable with CPT and ICD-9 codes.
Knowledge of insurances, managed care and IPA’s
Ability to:
Prioritized work load and maintained an organized work space
Communicate effectively with people of various educational, socio-economic and cultural backgrounds.
Understand and follow written and oral instructions from physicians, mid-level providers and nurses and apply departmental policies, guidelines and protocols applicable to APLA.
Communicate clearly and effectively, both orally and in writing.
Operate a computer and standard business software.
Maintain highly confidential personal and medical information in accordance to HIPAA regulations.
Exercise tact, objectivity, sensitivity and sound judgment in dealing with a variety of people in a variety of sensitive situations.
Establish and maintain effective working relationships with other staff members, patients and others encountered in the course of work.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Rocky Mountain Immigrant Advocacy Network (RMIAN) provides free immigration legal services and social services to individuals in immigration detention and to children and their families throughout Colorado. RMIAN believes that justice for immigrants means justice for all.
Through the Social Service Project, RMIAN is one of few immigration legal services organizations in the country to offer integrated social service support. Founded and staffed by masters-level social workers, the Social Service Project assists particularly vulnerable detained adult immigrants, including people determined by the immigration court to be mentally incompetent to represent themselves; unaccompanied immigrant youth recently released from the custody of the Office of Refugee and Resettlement; and other youth and families who would benefit from expert guidance in navigating challenging new social structures.
RMIAN’s social workers provide wrap-around support, including help dealing with the stress of detention, healthcare advocacy, support with aspects of legal case preparation, and planning for needed services upon clients’ release from detention. For non-detained youth and their family members, social workers provide therapeutic support, connection to mental health treatment, medical care, public benefits, and other assistance, as well as ongoing support throughout clients’ legal cases.
In addition to direct client services, RMIAN’s social workers collaborate with local and national partners to educate legal and social service providers, and advocate for positive systemic change for immigrant members of our community.
Position Overview
We are seeking the right person to lead the next chapter of the Social Service Project’s vital services during a period of transition , and to manage and support a strong team of three masters-level social workers. The Director of Social Work will direct program strategy; supervise members of the team; oversee day-to-day operations, including grant management, evaluation and reporting; liaise with community partners and funders; carry a very limited caseload; and participate on RMIAN’s Leadership Team to carry out the organization’s mission and strategic priorities.
Ideal Candidate Profile
RMIAN is seeking candidates who possess a majority of the following qualities and experiences:
Interdisciplinary social work experience: To be successful within a primarily legal services setting, the ideal candidate loves working across disciplines, and has direct social work experience with diverse populations, such as people experiencing stress and instability because of housing instability, immigration, mental health and medical needs, and criminal legal and family policing systems. A master’s degree in social work from an accredited program and a Colorado LSW (or commitment to obtain one) are required for this position; a Colorado LCSW and the ability to provide clinical supervision to other social workers are an additional bonus.
A love of managing staff: This person has several years of management experience and truly enjoys helping their team members grow and develop. They have demonstrated skills with self-awareness and personal and professional growth, direct communication and feedback, empathy and active listening, coaching staff to solve problems, and expertise in time and case management. Additionally, this is someone who has knowledge of the specific well-being needs of the social work profession, including addressing vicarious trauma and burnout.
Education and collaboration: This is someone who understands how to educate and train others on the value and process of social work, ideally including previous experience collaborating with attorneys. This person is both flexible and direct, and naturally gains the trust of others. They know how to engage people’s strengths toward a goal and to give clear action steps and coaching so they can collaborate effectively.
Passion for social justice and immigration issues in the U.S.: Ideally, this person possesses some work or lived experience in the immigration space, but at a minimum, has been paying attention to the issues over the last few years, and is fired up to create change that is responsive to the needs of our clients, and is eager to learn about the legal processes and structures that impact individual case outcomes.
Strategic thinking and thought leadership: The ideal candidate has some experience zooming out from day-to-day case management to see patterns and systems issues, and is creative in imagining ways to address structural problems, especially in collaboration with partners. This is someone who knows how to foster relationships with allies across the region to accomplish more together.
Systems-thinker about client case management: Through their previous social work experience, this person has demonstrated a hunger to be organized, efficient, and effective in juggling multiple clients’ cases and demands, and has developed or strengthened systems that balance details and the big picture. This person can handle multiple tasks running in parallel and can triage to help the team meet time-sensitive deadlines while working toward larger goals.
Demonstrated commitment to antiracism, and a track record of promoting equity, justice, and inclusion in previous organizations, both internally and externally. This person has shown cultural humility working with people with diverse identities and experiences, including experiences with legal and other systems of oppression.
English and Spanish fluency are required , both oral and written.
Position Responsibilities
The Director of Social Work is responsible for the day-to-day operations of the Social Service Project, providing leadership and strategic guidance. To stay connected to the work, they maintain a very limited caseload of clients.
Program Leadership —Serve as a leader to the team, including facilitating team meetings, nurturing a culture of inclusivity and support, and identifying opportunities for professional development. Manage program contracts in collaboration with other organizational leaders. Oversee reporting requirements. Serve as a communicator and bridge between the program and the larger organization (particularly the Detention Program and Children’s Program). Identify and support related funding efforts. Guide and strengthen systems-building. Ensure compliance with all relevant policies and procedures. Guide social work-legal staff relationships alongside legal program directors.
Supervision of Staff —directly supervise three social workers (identifying support needs, training, reviewing work product, providing guidance on case management, and conducting annual reviews), and provide mentorship and case and clinical supervision. Provide effective oversight of social work practice and program obligations.
Partnerships and External Relations —serve as a public-facing representative on behalf of RMIAN’s Social Service Project, building and nurturing relationships with community partners, funders, and community collaborators. Support advocacy efforts as needed.
Client Case Management and Oversight —carry a very limited caseload, with a primary focus on being available to provide support to social workers and collaborating with attorneys. In collaboration with other members of the Social Services Project, gather, synthesize, and report program data in compliance with rigorous grant evaluation requirements. As needed, support clients’ legal cases by drafting personal declarations, writing post-release behavioral health plans, arranging forensic health evaluations, communicating with family and other support networks, and attending court hearings.
Organizational Contributions —Participate in RMIAN’s leadership team and other committees, as needed. Work within RMIAN’s mission, values and organizational commitment to justice, equity, diversity and inclusion. Serve as a liaison between Social Service Project team members and leadership team.
Additional Requirements
Master’s degree in Social Work from an accredited program
Colorado Licensed Social Worker (LSW) or commitment to apply for the Colorado LSW within the first year of employment at RMIAN.
Ability to pass required background checks
Access to reliable personal transportation
Proof of vaccination against COVID-19, or proof of eligibility for exception
Location
This position is based out of RMIAN’s office located in Westminster, Colorado. RMIAN’s operations are currently operating on a hybrid remote/in-person model requiring at least two days a week of work in RMIAN’s office or other work-related locations.
Compensation & Benefits
This is a full-time, salaried, exempt position. Salary is commensurate with experience; the range is between $80,000 and $95,000. RMIAN offers a phenomenal benefits package, which includes:
Generous paid time off with 15 days of vacation in the first year of employment and an additional 2 days for each additional year of employment, 10 sick days, 11 Federal holidays, plus, an annual week-long end of year office closure;
Excellent health insurance (100% covered by RMIAN);
Dental and vision insurance (90% covered by RMIAN);
Life insurance, professional liability insurance, and short-term disability insurance (100% covered by RMIAN);
Eligibility to participate in RMIAN’s Simple IRA retirement plan (RMIAN matches 4%);
Eligibility to participate in RMIAN’s flexible spending plan; and
Eight-week sabbatical after five years of employment.
If this position calls to you, please submit your resume and a brief note about what interests you in the position to hr@rmian.org .
Applications will be accepted on a rolling basis until the position is filled; applicants are encouraged to apply as soon as possible.
RMIAN is an equal opportunity employer and recognizes the importance of diversity in the workplace. We encourage applications from people of color, immigrants, women, members of the LGBTQ community, and other underrepresented and marginalized groups. RMIAN does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, marital status or veteran status. We are committed to providing an inclusive and welcoming environment free from discrimination.
Feb 20, 2024
Full time
Rocky Mountain Immigrant Advocacy Network (RMIAN) provides free immigration legal services and social services to individuals in immigration detention and to children and their families throughout Colorado. RMIAN believes that justice for immigrants means justice for all.
Through the Social Service Project, RMIAN is one of few immigration legal services organizations in the country to offer integrated social service support. Founded and staffed by masters-level social workers, the Social Service Project assists particularly vulnerable detained adult immigrants, including people determined by the immigration court to be mentally incompetent to represent themselves; unaccompanied immigrant youth recently released from the custody of the Office of Refugee and Resettlement; and other youth and families who would benefit from expert guidance in navigating challenging new social structures.
RMIAN’s social workers provide wrap-around support, including help dealing with the stress of detention, healthcare advocacy, support with aspects of legal case preparation, and planning for needed services upon clients’ release from detention. For non-detained youth and their family members, social workers provide therapeutic support, connection to mental health treatment, medical care, public benefits, and other assistance, as well as ongoing support throughout clients’ legal cases.
In addition to direct client services, RMIAN’s social workers collaborate with local and national partners to educate legal and social service providers, and advocate for positive systemic change for immigrant members of our community.
Position Overview
We are seeking the right person to lead the next chapter of the Social Service Project’s vital services during a period of transition , and to manage and support a strong team of three masters-level social workers. The Director of Social Work will direct program strategy; supervise members of the team; oversee day-to-day operations, including grant management, evaluation and reporting; liaise with community partners and funders; carry a very limited caseload; and participate on RMIAN’s Leadership Team to carry out the organization’s mission and strategic priorities.
Ideal Candidate Profile
RMIAN is seeking candidates who possess a majority of the following qualities and experiences:
Interdisciplinary social work experience: To be successful within a primarily legal services setting, the ideal candidate loves working across disciplines, and has direct social work experience with diverse populations, such as people experiencing stress and instability because of housing instability, immigration, mental health and medical needs, and criminal legal and family policing systems. A master’s degree in social work from an accredited program and a Colorado LSW (or commitment to obtain one) are required for this position; a Colorado LCSW and the ability to provide clinical supervision to other social workers are an additional bonus.
A love of managing staff: This person has several years of management experience and truly enjoys helping their team members grow and develop. They have demonstrated skills with self-awareness and personal and professional growth, direct communication and feedback, empathy and active listening, coaching staff to solve problems, and expertise in time and case management. Additionally, this is someone who has knowledge of the specific well-being needs of the social work profession, including addressing vicarious trauma and burnout.
Education and collaboration: This is someone who understands how to educate and train others on the value and process of social work, ideally including previous experience collaborating with attorneys. This person is both flexible and direct, and naturally gains the trust of others. They know how to engage people’s strengths toward a goal and to give clear action steps and coaching so they can collaborate effectively.
Passion for social justice and immigration issues in the U.S.: Ideally, this person possesses some work or lived experience in the immigration space, but at a minimum, has been paying attention to the issues over the last few years, and is fired up to create change that is responsive to the needs of our clients, and is eager to learn about the legal processes and structures that impact individual case outcomes.
Strategic thinking and thought leadership: The ideal candidate has some experience zooming out from day-to-day case management to see patterns and systems issues, and is creative in imagining ways to address structural problems, especially in collaboration with partners. This is someone who knows how to foster relationships with allies across the region to accomplish more together.
Systems-thinker about client case management: Through their previous social work experience, this person has demonstrated a hunger to be organized, efficient, and effective in juggling multiple clients’ cases and demands, and has developed or strengthened systems that balance details and the big picture. This person can handle multiple tasks running in parallel and can triage to help the team meet time-sensitive deadlines while working toward larger goals.
Demonstrated commitment to antiracism, and a track record of promoting equity, justice, and inclusion in previous organizations, both internally and externally. This person has shown cultural humility working with people with diverse identities and experiences, including experiences with legal and other systems of oppression.
English and Spanish fluency are required , both oral and written.
Position Responsibilities
The Director of Social Work is responsible for the day-to-day operations of the Social Service Project, providing leadership and strategic guidance. To stay connected to the work, they maintain a very limited caseload of clients.
Program Leadership —Serve as a leader to the team, including facilitating team meetings, nurturing a culture of inclusivity and support, and identifying opportunities for professional development. Manage program contracts in collaboration with other organizational leaders. Oversee reporting requirements. Serve as a communicator and bridge between the program and the larger organization (particularly the Detention Program and Children’s Program). Identify and support related funding efforts. Guide and strengthen systems-building. Ensure compliance with all relevant policies and procedures. Guide social work-legal staff relationships alongside legal program directors.
Supervision of Staff —directly supervise three social workers (identifying support needs, training, reviewing work product, providing guidance on case management, and conducting annual reviews), and provide mentorship and case and clinical supervision. Provide effective oversight of social work practice and program obligations.
Partnerships and External Relations —serve as a public-facing representative on behalf of RMIAN’s Social Service Project, building and nurturing relationships with community partners, funders, and community collaborators. Support advocacy efforts as needed.
Client Case Management and Oversight —carry a very limited caseload, with a primary focus on being available to provide support to social workers and collaborating with attorneys. In collaboration with other members of the Social Services Project, gather, synthesize, and report program data in compliance with rigorous grant evaluation requirements. As needed, support clients’ legal cases by drafting personal declarations, writing post-release behavioral health plans, arranging forensic health evaluations, communicating with family and other support networks, and attending court hearings.
Organizational Contributions —Participate in RMIAN’s leadership team and other committees, as needed. Work within RMIAN’s mission, values and organizational commitment to justice, equity, diversity and inclusion. Serve as a liaison between Social Service Project team members and leadership team.
Additional Requirements
Master’s degree in Social Work from an accredited program
Colorado Licensed Social Worker (LSW) or commitment to apply for the Colorado LSW within the first year of employment at RMIAN.
Ability to pass required background checks
Access to reliable personal transportation
Proof of vaccination against COVID-19, or proof of eligibility for exception
Location
This position is based out of RMIAN’s office located in Westminster, Colorado. RMIAN’s operations are currently operating on a hybrid remote/in-person model requiring at least two days a week of work in RMIAN’s office or other work-related locations.
Compensation & Benefits
This is a full-time, salaried, exempt position. Salary is commensurate with experience; the range is between $80,000 and $95,000. RMIAN offers a phenomenal benefits package, which includes:
Generous paid time off with 15 days of vacation in the first year of employment and an additional 2 days for each additional year of employment, 10 sick days, 11 Federal holidays, plus, an annual week-long end of year office closure;
Excellent health insurance (100% covered by RMIAN);
Dental and vision insurance (90% covered by RMIAN);
Life insurance, professional liability insurance, and short-term disability insurance (100% covered by RMIAN);
Eligibility to participate in RMIAN’s Simple IRA retirement plan (RMIAN matches 4%);
Eligibility to participate in RMIAN’s flexible spending plan; and
Eight-week sabbatical after five years of employment.
If this position calls to you, please submit your resume and a brief note about what interests you in the position to hr@rmian.org .
Applications will be accepted on a rolling basis until the position is filled; applicants are encouraged to apply as soon as possible.
RMIAN is an equal opportunity employer and recognizes the importance of diversity in the workplace. We encourage applications from people of color, immigrants, women, members of the LGBTQ community, and other underrepresented and marginalized groups. RMIAN does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, marital status or veteran status. We are committed to providing an inclusive and welcoming environment free from discrimination.
Cummins Behavioral Health Systems, Inc
Lebanon, IN, USA 46052
Cummins Behavioral Health Systems, Inc. is seeking a experienced office professional for a rewarding career as Medical Office Access Representative to provide services at our Outpatient Clinic located in Lebanon, IN. This is a full or part-time positon working 28-40 hours per week.
Job Summary:
The Access Representative performs essential office functions pertaining to admission process including, inquiry, virtual access, scheduling, and authorization/denial management.
Essential Functions:
1. Greet visitors in a courteous and professional manner ensure that the Visitor Sign-in Policy and Procedures is followed.
2. Answer phones in a courteous, professional manner and transfer call as needed. Routinely check voice mail throughout day and complete needed follow-up.
3. Intakes: Explain new consumer intake process and have consumer complete information on tablet, computer and/or on paper including all required paperwork based on payor source if needed. Get insurance information. Let Virtual Open Access (VOA) know consumer is ready and place in a clean room when directed.
4. Check-in consumers for appointments: tag consumer as arrived, check for flags in the system for information needed from consumer, and collect fees for service and print receipt.
5. Schedule appointments for clinicians, print consumer's future appointments/excuse letters. Reschedule appointments when providers are out of the office or when office is closed.
7. Send, Scan, Log documents into the chart as needed.
Additional Responsibilities: May be assigned other responsibilities as designated by supervisor.
Education and/or Experience:
Two (2) years of work experience in medical or behavior health office is desired;
Previous experience with Microsoft Word and Excel; and
High School graduate or equivalent preferred.
Bilingual preferred but not required.
Knowledge, Skills & Abilities:
Ability to establish rapport quickly;
Ability to communicate and demonstrate problem-solving skills;
Ability to collect information from consumer and family members to determine nature and extent of consumer needs;
Ability to maintain ethical behavior in relationship with consumer;
Ability to provide courteous customer service to consumers and other staff members;
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
Benefits Include:
Competitive salaries
Comprehensive insurance packages include major medical, vision, dental and prescription drug coverages
Excellent work life balance
Generous paid time starting with 23 days for sick, personal or vacations time
8 paid holidays
Employer matching contributions into your 401K program
Cummins is a qualifying employer for Public Service Loan Forgiveness programs.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/229654-47726.html
Feb 09, 2024
Part time
Cummins Behavioral Health Systems, Inc. is seeking a experienced office professional for a rewarding career as Medical Office Access Representative to provide services at our Outpatient Clinic located in Lebanon, IN. This is a full or part-time positon working 28-40 hours per week.
Job Summary:
The Access Representative performs essential office functions pertaining to admission process including, inquiry, virtual access, scheduling, and authorization/denial management.
Essential Functions:
1. Greet visitors in a courteous and professional manner ensure that the Visitor Sign-in Policy and Procedures is followed.
2. Answer phones in a courteous, professional manner and transfer call as needed. Routinely check voice mail throughout day and complete needed follow-up.
3. Intakes: Explain new consumer intake process and have consumer complete information on tablet, computer and/or on paper including all required paperwork based on payor source if needed. Get insurance information. Let Virtual Open Access (VOA) know consumer is ready and place in a clean room when directed.
4. Check-in consumers for appointments: tag consumer as arrived, check for flags in the system for information needed from consumer, and collect fees for service and print receipt.
5. Schedule appointments for clinicians, print consumer's future appointments/excuse letters. Reschedule appointments when providers are out of the office or when office is closed.
7. Send, Scan, Log documents into the chart as needed.
Additional Responsibilities: May be assigned other responsibilities as designated by supervisor.
Education and/or Experience:
Two (2) years of work experience in medical or behavior health office is desired;
Previous experience with Microsoft Word and Excel; and
High School graduate or equivalent preferred.
Bilingual preferred but not required.
Knowledge, Skills & Abilities:
Ability to establish rapport quickly;
Ability to communicate and demonstrate problem-solving skills;
Ability to collect information from consumer and family members to determine nature and extent of consumer needs;
Ability to maintain ethical behavior in relationship with consumer;
Ability to provide courteous customer service to consumers and other staff members;
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
Benefits Include:
Competitive salaries
Comprehensive insurance packages include major medical, vision, dental and prescription drug coverages
Excellent work life balance
Generous paid time starting with 23 days for sick, personal or vacations time
8 paid holidays
Employer matching contributions into your 401K program
Cummins is a qualifying employer for Public Service Loan Forgiveness programs.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/229654-47726.html
Job Summary
Clark County Public Health administers Nurse-Family Partnership programming and services in Clark and Cowlitz Counties. The service region for this 1.0 FTE posting is for Cowlitz County. The Nurse-Family Partnership nurse home visitor (NHV) is responsible for providing comprehensive nursing services to pregnant individuals and their families who are categorically eligible for the Nurse-Family Partnership Program. The NHV is responsible for maintaining the highest standards in clinical and public health nursing practice and adherence to the Nurse-Family Partnership model, policies, procedures, Visit-to-Visit Guidelines, and standards of Nurse-Family Partnership and of Clark County Public Health. This position receives specific direction and assignments from, and reports to, the Nurse Family Partnership Nurse Supervisor assigned to Cowlitz County. The Public Health Nurse II classification emphasizes health promotion and prevention. Job tasks and activities may be focused on the individual-, community-, or the systems-level, depending on how the issue may best be addressed to improve health outcomes. Nurse-Family Partnership Model Basics: • Provides home visits to pregnant individuals and their families eligible for the Nurse-Family Partnership Program. • Adheres to nursing process and the Nurse-Family Partnership model of home visitation. • Carries a case load of 25 clients per 1.0FTE. Administrative • Supports Clark County Public Health and Nurse-Family Partnership standards, policies, procedures, Visit-to-Visit Guidelines. • Participates in community coalitions in support of families as requested. • Promotes public awareness of Nurse-Family Partnership and public health practice. • Develops and maintains community relationships to support client referrals. • Participates in weekly, one-hour reflective supervision with NFP supervisor. Clinical • Completes all required Nurse-Family Partnership Education. • Attends and participates in dyadic assessment training. • Develops therapeutic relationships, utilizes concepts of reflection and motivational interviewing with pregnant individuals and their families in a home visiting environment. • Performs home visiting in accordance with the Nurse-Family Partnership model and Visit-to-Visit Guidelines • Follows nursing process in implementing NFP model elements as part of nursing practice. • Using specific program guidelines and tools, develop a working relationship with clients and their families, assess individual and family needs and promote goal setting and problem solving in six domains: o Personal Health addresses clients' health maintenance practices, nutrition and exercise, substance use involving cigarettes, alcohol or illicit drugs, and mental health functioning. o Environmental Health addresses adequacy of home, work, school, and neighborhood settings for pregnant individuals, birth and support parents, and infant health. o Life Course Development focuses on clients' goals related to childbirth planning, completion of their education, and finding employment. o Parenting Role addresses clients' acceptance of the birthing role and their acquisition of the knowledge and skills needed to promote the health and development of infants and toddlers. o Family and Friends focuses on helping clients deal with relationship issues and enhance support for their own goals and management of child care. o Health and Human Services addresses linking families with community services for which current family resources are not adequate. • Provides education, support, and referral resources in assisting birthing and parenting individuals and their families in attaining their targeted goals. • Consults and collaborates with other professionals involved in providing services to birthing persons and families. • Evaluates client progress toward stated goals and Nurse-Family Partnership outcomes. • Plans home visits in accordance with client goals and Nurse-Family Partnership outcomes. • Actively engages in professional development to meet all Nurse-Family Partnership nurse home visitor competency requirements including nurse licensure education requirements for Oregon and Washington. • Utilizes reflective practice. • Schedules joint home visits with Nurse-Family Partnership nurse supervisor every four months. • Attends and participates in case conferences. • Attends and participates in team meetings. • Participates in the review and analysis of NHV and team reports in alignment with NFP model elements and community need. • Participates in quality improvement efforts. • Maintains confidentiality. • Documents appropriately. • Ensures clients receive services in their preferred language, assuring accurate and complete communication between client and Public Health staff through use of interpreters and translated program materials as needed. • Performs related duties as assigned or required. Team Functions • Understands, supports, and coaches others in the Nurse-Family Partnership vision, mission, and model. • Represents the Nurse-Family Partnership vision, mission, and model in actions as well as verbally to both internal and external customers and colleagues. • Assists in creating a positive work environment that promotes productivity, mentoring, teamwork, and cooperation. • Elicits and considers differing viewpoints when analyzing issues. • Recognizes accomplishments of team members. Communication • Maintains clear, effective, open, honest communication with both internal and external customers and colleagues. • Creates, maintains, and supports a safe environment for open discussion. • Maintains confidentiality. • Seeks and responds appropriately to feedback. Professional Development • Accurately assesses own learning needs and develops strategies to meet them. • Motivated to utilize computer technology for distance learning. • Stays informed of current health care and nurse practice developments to provide safe, quality home visiting services. • Establishes and records progress toward annual goals. • Participates in training related to Electronic Medical Record systems and use of field-based technology, laptop computers and “smart” phones. • Must successfully complete basic emergency management/incident management courses and participate in public health emergency response trainings as requested. • Must be able to respond to public health emergencies or exercises, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies. May be called upon to be on site at a public health event, outbreak, emergency, or intervention. Organizational responsibilities include understanding and promoting Clark County Public Health’s mission; providing courteous, respectful, efficient customer service to all department clients; honoring diversity of all department employees and constituents; participating in department training; and striving for personal excellence in public health work. This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
· BSN required.
· Current Washington state RN license in good standing required.
· Oregon state RN license required within four months of hire.
· Current CPR required.
· Two years recent experience in maternal-child health, public health, home visiting, or mental/behavioral nursing preferred.
· Home visiting experience preferred.
· Bilingual language proficiency preferred.
· Excellent written and verbal communication skills
· Basic computer skills – Microsoft Teams, Zoom, EMR charting experience, Excel, calendaring, Outlook.
· Valid WA or Oregon driver’s license and insured automobile required.
· Ability to travel by air to Denver, CO for face-to-face NFP education sessions.
Knowledge of:
· Core functions, competencies, and essential services of public health
· Life-course theory as it relates to the impact of Adverse Childhood Experiences (ACEs) and application of trauma-informed care principles.
· Washington and Oregon State Nurse Practice Acts. Interviewing and counseling techniques including motivational interviewing.
· Local services and referral processes.
· The impact of systemic and institutional racism and discrimination (including discrimination based on race, ethnicity, sex, mental or physical ability, religion, gender, gender expression, gender identity, veteran status, and martial status) on socioeconomic status, access to care, housing status, behavior, attitudes, and values related to health.
· The role and importance of cultural, social, and behavioral factors in determining the delivery of public health services.
· Cultural humility practices; awareness and importance of honoring cultural differences.
Ability to:
· Recognize professional and personal areas for growth and the ability to self-reflect.
· Examine personal beliefs and values, knowledge of cultural differences when building relationships with clients, peers, and the community.
· Express ideas effectively both orally and in writing and maintain accurate client records.
· Effectively use a computer, Microsoft Office software, email, internet, and cell phone to accomplish job functions.
· Coordinate services with multiple providers and service organizations.
· Accept feedback and make changes as appropriate.
· Develop a shared plan of care and build self-efficacy of individuals and families.
· Organize and prioritize multiple program functions.
· Use independent nurse judgment.
· Work courteously and tactfully with challenging or upset clients and work collaboratively and cooperatively with co-workers and the public.
· Seek consultation or collaboration when appropriate.
· Practice within the scope of nursing licensure.
· Maintain valid Washington and Oregon registered professional nurse licenses.
· Obtain a valid Washington or Oregon driver’s license and show proof of auto insurance.
· Provide documentation of immune status to vaccine preventable diseases, and/or participate in the employee immunity program (which involves using accrued vacation leave during outbreak response if not fully immunized).
· Understand, recognize, and address systems of oppression and behaviors that perpetuate discrimination, unconscious and/or individual/personal bias, privilege, power, stereotypes, and stigma.
Other Requirements:
· Must protect the privacy and security of protected health information as defined in State and Federal law.
· Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings.
· Must have access to reliable transportation.
Selection Process:
Resumes and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education
Examples of Duties
Duties may include but are not limited to the following:
· Carry 30 pounds of paper, equipment, materials, etc.
· Drive a car, fly as a passenger in a plane, or other misc. travel as required.
· Bend, lift, walk, and use equipment in the performance of duties.
· May be exposed to clients or members of the public, including individuals or small groups with potential for violent or aggressive behavior.
Salary Grade
Local 335.11A
Salary Range
$36.00 - $51.56- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Feb 07, 2024
Full time
Job Summary
Clark County Public Health administers Nurse-Family Partnership programming and services in Clark and Cowlitz Counties. The service region for this 1.0 FTE posting is for Cowlitz County. The Nurse-Family Partnership nurse home visitor (NHV) is responsible for providing comprehensive nursing services to pregnant individuals and their families who are categorically eligible for the Nurse-Family Partnership Program. The NHV is responsible for maintaining the highest standards in clinical and public health nursing practice and adherence to the Nurse-Family Partnership model, policies, procedures, Visit-to-Visit Guidelines, and standards of Nurse-Family Partnership and of Clark County Public Health. This position receives specific direction and assignments from, and reports to, the Nurse Family Partnership Nurse Supervisor assigned to Cowlitz County. The Public Health Nurse II classification emphasizes health promotion and prevention. Job tasks and activities may be focused on the individual-, community-, or the systems-level, depending on how the issue may best be addressed to improve health outcomes. Nurse-Family Partnership Model Basics: • Provides home visits to pregnant individuals and their families eligible for the Nurse-Family Partnership Program. • Adheres to nursing process and the Nurse-Family Partnership model of home visitation. • Carries a case load of 25 clients per 1.0FTE. Administrative • Supports Clark County Public Health and Nurse-Family Partnership standards, policies, procedures, Visit-to-Visit Guidelines. • Participates in community coalitions in support of families as requested. • Promotes public awareness of Nurse-Family Partnership and public health practice. • Develops and maintains community relationships to support client referrals. • Participates in weekly, one-hour reflective supervision with NFP supervisor. Clinical • Completes all required Nurse-Family Partnership Education. • Attends and participates in dyadic assessment training. • Develops therapeutic relationships, utilizes concepts of reflection and motivational interviewing with pregnant individuals and their families in a home visiting environment. • Performs home visiting in accordance with the Nurse-Family Partnership model and Visit-to-Visit Guidelines • Follows nursing process in implementing NFP model elements as part of nursing practice. • Using specific program guidelines and tools, develop a working relationship with clients and their families, assess individual and family needs and promote goal setting and problem solving in six domains: o Personal Health addresses clients' health maintenance practices, nutrition and exercise, substance use involving cigarettes, alcohol or illicit drugs, and mental health functioning. o Environmental Health addresses adequacy of home, work, school, and neighborhood settings for pregnant individuals, birth and support parents, and infant health. o Life Course Development focuses on clients' goals related to childbirth planning, completion of their education, and finding employment. o Parenting Role addresses clients' acceptance of the birthing role and their acquisition of the knowledge and skills needed to promote the health and development of infants and toddlers. o Family and Friends focuses on helping clients deal with relationship issues and enhance support for their own goals and management of child care. o Health and Human Services addresses linking families with community services for which current family resources are not adequate. • Provides education, support, and referral resources in assisting birthing and parenting individuals and their families in attaining their targeted goals. • Consults and collaborates with other professionals involved in providing services to birthing persons and families. • Evaluates client progress toward stated goals and Nurse-Family Partnership outcomes. • Plans home visits in accordance with client goals and Nurse-Family Partnership outcomes. • Actively engages in professional development to meet all Nurse-Family Partnership nurse home visitor competency requirements including nurse licensure education requirements for Oregon and Washington. • Utilizes reflective practice. • Schedules joint home visits with Nurse-Family Partnership nurse supervisor every four months. • Attends and participates in case conferences. • Attends and participates in team meetings. • Participates in the review and analysis of NHV and team reports in alignment with NFP model elements and community need. • Participates in quality improvement efforts. • Maintains confidentiality. • Documents appropriately. • Ensures clients receive services in their preferred language, assuring accurate and complete communication between client and Public Health staff through use of interpreters and translated program materials as needed. • Performs related duties as assigned or required. Team Functions • Understands, supports, and coaches others in the Nurse-Family Partnership vision, mission, and model. • Represents the Nurse-Family Partnership vision, mission, and model in actions as well as verbally to both internal and external customers and colleagues. • Assists in creating a positive work environment that promotes productivity, mentoring, teamwork, and cooperation. • Elicits and considers differing viewpoints when analyzing issues. • Recognizes accomplishments of team members. Communication • Maintains clear, effective, open, honest communication with both internal and external customers and colleagues. • Creates, maintains, and supports a safe environment for open discussion. • Maintains confidentiality. • Seeks and responds appropriately to feedback. Professional Development • Accurately assesses own learning needs and develops strategies to meet them. • Motivated to utilize computer technology for distance learning. • Stays informed of current health care and nurse practice developments to provide safe, quality home visiting services. • Establishes and records progress toward annual goals. • Participates in training related to Electronic Medical Record systems and use of field-based technology, laptop computers and “smart” phones. • Must successfully complete basic emergency management/incident management courses and participate in public health emergency response trainings as requested. • Must be able to respond to public health emergencies or exercises, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies. May be called upon to be on site at a public health event, outbreak, emergency, or intervention. Organizational responsibilities include understanding and promoting Clark County Public Health’s mission; providing courteous, respectful, efficient customer service to all department clients; honoring diversity of all department employees and constituents; participating in department training; and striving for personal excellence in public health work. This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
· BSN required.
· Current Washington state RN license in good standing required.
· Oregon state RN license required within four months of hire.
· Current CPR required.
· Two years recent experience in maternal-child health, public health, home visiting, or mental/behavioral nursing preferred.
· Home visiting experience preferred.
· Bilingual language proficiency preferred.
· Excellent written and verbal communication skills
· Basic computer skills – Microsoft Teams, Zoom, EMR charting experience, Excel, calendaring, Outlook.
· Valid WA or Oregon driver’s license and insured automobile required.
· Ability to travel by air to Denver, CO for face-to-face NFP education sessions.
Knowledge of:
· Core functions, competencies, and essential services of public health
· Life-course theory as it relates to the impact of Adverse Childhood Experiences (ACEs) and application of trauma-informed care principles.
· Washington and Oregon State Nurse Practice Acts. Interviewing and counseling techniques including motivational interviewing.
· Local services and referral processes.
· The impact of systemic and institutional racism and discrimination (including discrimination based on race, ethnicity, sex, mental or physical ability, religion, gender, gender expression, gender identity, veteran status, and martial status) on socioeconomic status, access to care, housing status, behavior, attitudes, and values related to health.
· The role and importance of cultural, social, and behavioral factors in determining the delivery of public health services.
· Cultural humility practices; awareness and importance of honoring cultural differences.
Ability to:
· Recognize professional and personal areas for growth and the ability to self-reflect.
· Examine personal beliefs and values, knowledge of cultural differences when building relationships with clients, peers, and the community.
· Express ideas effectively both orally and in writing and maintain accurate client records.
· Effectively use a computer, Microsoft Office software, email, internet, and cell phone to accomplish job functions.
· Coordinate services with multiple providers and service organizations.
· Accept feedback and make changes as appropriate.
· Develop a shared plan of care and build self-efficacy of individuals and families.
· Organize and prioritize multiple program functions.
· Use independent nurse judgment.
· Work courteously and tactfully with challenging or upset clients and work collaboratively and cooperatively with co-workers and the public.
· Seek consultation or collaboration when appropriate.
· Practice within the scope of nursing licensure.
· Maintain valid Washington and Oregon registered professional nurse licenses.
· Obtain a valid Washington or Oregon driver’s license and show proof of auto insurance.
· Provide documentation of immune status to vaccine preventable diseases, and/or participate in the employee immunity program (which involves using accrued vacation leave during outbreak response if not fully immunized).
· Understand, recognize, and address systems of oppression and behaviors that perpetuate discrimination, unconscious and/or individual/personal bias, privilege, power, stereotypes, and stigma.
Other Requirements:
· Must protect the privacy and security of protected health information as defined in State and Federal law.
· Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings.
· Must have access to reliable transportation.
Selection Process:
Resumes and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education
Examples of Duties
Duties may include but are not limited to the following:
· Carry 30 pounds of paper, equipment, materials, etc.
· Drive a car, fly as a passenger in a plane, or other misc. travel as required.
· Bend, lift, walk, and use equipment in the performance of duties.
· May be exposed to clients or members of the public, including individuals or small groups with potential for violent or aggressive behavior.
Salary Grade
Local 335.11A
Salary Range
$36.00 - $51.56- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Person-centered Focus: The Program Specialist performs a wide variety of person-centered supports and services with a strong emphasis on personal choice to individuals with developmental disabilities. These supports and services involve advocating for, encouraging, guiding and teaching individuals in expressing personal choice, developing daily living skills and habits, taking care of their personal needs, assuring community integration, ensuring for their health and safety, and maintaining a healthy, safe home environment. The supports and services performed depend upon the specific abilities of the individuals being served and the nature of the setting where the activities are performed.
At The Arc personal choice means: C - Collaborating with the individual to meet their goals H - Having a Humanistic perspective and approach O - Using your keen Observation skills to guide and mentor I - Inclusion in the community by actively getting out and involved C - Community/Citizenship involvement E - Enhancing the life of the individual
Key Competencies Required: Advocacy (Encouraging and supporting people in expressing their choices, dreams, goals and rights) Communication (Actively listening to the person we support based on their preferred method of communicating, and collaborating with their natural supports and community) Relationship building (Creating opportunities for people to build friendships, make connections and develop meaningful relationships in an inclusive environment)
Position Summary: Under the supervision of the Sr. Program Specialist, the Program Specialist is responsible for developing meaningful community connections for people with developmental and intellectual disabilities. He/she will accomplish this by developing resources in the community in which they live where they can participate in community inclusive recreational and leisure activities of their choosing. The Program Specialist will support individuals to reach their highest level of independence through community connections and activities; treat them with respect; and honor individual rights. He/she will provide the support necessary for the persons we support to achieve their desired lifestyles and increase levels of independence, productivity, and social/physical inclusion into the community. This includes: developing and assisting with the person-centered planning process, supervise the implementation of daily program activities and community experiences. Complete necessary daily documentation, as well as follow-up documentation.
Essential Functions:
Preparation for Change: Working with individuals by planning and prepping for change in advance Expose individuals to activities that they have expressed an interest in by actively listening to the individuals desires and preferences Identify and teach skills necessary to be successful in the community Identify and provide supports to enhance success Generate and review individual plans (IPs), insuring interest are documented accordingly
Community Integration and Participation:
Assist staff and people supported in identifying, planning and individualizing appropriate community experiences, based on their interests and needs, to aid in the development and implementation of community activity calendars Implement Person-Centered Plan to support goals as related to community involvement, program activities, volunteer opportunities and other employment preparedness skills Accompany people to certain inclusive community activities, ensuring choice, engagement and safety, while advocating as necessary to achieve inclusion and to ensure connection is made Teach community living skills, e.g. money management, shopping, and appropriate interactions in the community Ensure the completion of necessary documentation (trip reports, mileage logs, monthly community report, incident reports, etc.) Adhere to agency policies and procedures concerning community outings. • Work with the Sr. Program Specialist to monitor community outings and expense accounts. Develop productive professional relationships with residential providers, family members, service coordination staff and community members Assist people to develop positive work habits, skills, and relationships Serve as a role model for people with and without disabilities Personal and Health care: • Assist and engage individuals in activities of daily living Supervise individuals 110% of the time Interact with individuals in a respectful, age appropriate manner Assist with personal and health care needs in the facility and in the community Assure that individuals are well groomed Be alert for seizures, illness, injury, and medication side effects and respond appropriately Create a safe environment for individuals, self and colleagues Report any health and safety issues or hazards relating to equipment, vehicles, and facility to appropriate management personnel Follow safe and appropriate operation of equipment and vehicles Accurately and thoroughly administer medication, always remembering to conduct a three-way check Ensures all incidents are reported and documented in the Electronic Health Record System in a timely manner, according to all policies and procedures Ensure safety and provide emergency and evacuation planning, practice, and implementation Respond to medical emergencies and administer minor first aid in accordance with approved practices Work all scheduled shifts per the Arc of PG County and department policy and procedures
Communication and Documentation:
Ensure completion of all necessary documentation including participation in activities, medication administration, and implementation of behavior programs, etc. and accurately in the Electronic Health Record System Actively attend and participate in Regular and Mandatory Staff Meetings, trainings, Town Hall Meetings, in-services and workshops as required in a timely manner Read, understand, and support policies as outlined in the Personnel Policy Manual Cooperate with the Arc of Prince George's County, the Developmental Disabilities Administration (ODA) and the Office of Healthcare Quality (OHCQ) in all inspections and/or investigations Support agency's mission and philosophy Demonstrate and promote teamwork, cooperative communication, collaborative problem-solving, and responsible decision-making with team members Support team members and people we support to create time in their everyday lives, including work, to acknowledge and celebrate their successes Participate in annual PCP meetings and Intermediate Team Meetings (ITM) as scheduled In conjunction with the Interdisciplinary Team, participate in developing self-directed, person-centered IP goals and inclusive community experiences for individuals Demonstrates a thorough knowledge and implementation of individual's PCP and Behavior Plan Effectively responds to and manages challenging behavior in compliance with the individual's
Behavior Plan Managerial Duties:
Ensures appropriate staffing supports are maintained at all times, at all locations, daily Will ensure staff work same hours as the individuals that volunteer and/or are employed in the program, per their assigned work location. Instruct individuals in employment related skills such as positive work attitude, staying on task, proper communication skills, and appropriate social interactions Serves as a community liaison to all outside agencies and persons involved with our individuals Assures all staff communications are conducted in a professional and timely manner Address and refer to individuals respectfully and protect their fundamental rights Ensures staff provide high quality on-site job/volunteer training. This training is oriented towards the individual eventually being placed in a volunteer opportunity or in competitive employment in the community
Program Planning and Operations:
Provide feedback and other relevant input for the development of Person-Centered Plan and Behavior Plans Develop Individual Person-Centered Plan as required Responsible for the proper implementation and documentation of PCP and Behavior Plans (BPs). Complete and appropriately file Quarterly Reports. Engage in sensory stimulation activities with all participants when not on outings. Maintain confidentiality. Assist with safe storage and return of participants’ personal items. Assist with keeping program areas, changing rooms, and lunchroom clean and organized. Organize and protect program supplies and equipment from damage. Help keep areas fully stocked. Foster productive relationships with families, care givers, and professional personnel of The Arc and other agencies Assure that all BP are developed, implemented, approved and presented to the Standing Committee as required Train staff on behavioral plans Assures that data is actually taken and completed
General: Ensures and reviews daily attendance reports for individuals are completed in the Electronic Health Updated 2021 Record System Completes all regulatory required reports within the proper time frames Ensures that proper documentation is maintained for PCPs in the Electronic Health Record System, ensures its daily completion and reviews it for accuracy Reports to work at the designated time Uses time effectively to complete routine paperwork
Supervision: Participates in the interview process of the assigned staff Provide direct supervision to assigned staff Completes the Annual Performance Evaluation process of assigned staff Complete all training, certifications and personnel requirements within specified time frames. Train assigned staff on Individual Plans (IPs) and Behavior Plans (BPs) Ensures staff’s completion of all trainings, certifications and personnel requirements within specified time frames
Mental, Physical, and Visual Demands:
This position requires extensive use of a computer. This position may require heavy lifting over 25lbs. May require two- person lift/transfer. Working Conditions: Work in the facility program area. May be required to drive an agency vehicle for outings and be exposed to all types of hazardous weather and/or heavy traffic and temperatures while assisting the individuals in the community. This position may require prolonged standing from 4-8 hours depending on the individual’s day.
Comments: This position description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. This is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions or duties may be assigned and management retains the right to add to, or change the duties of this position at any time.
Jan 17, 2024
Full time
Person-centered Focus: The Program Specialist performs a wide variety of person-centered supports and services with a strong emphasis on personal choice to individuals with developmental disabilities. These supports and services involve advocating for, encouraging, guiding and teaching individuals in expressing personal choice, developing daily living skills and habits, taking care of their personal needs, assuring community integration, ensuring for their health and safety, and maintaining a healthy, safe home environment. The supports and services performed depend upon the specific abilities of the individuals being served and the nature of the setting where the activities are performed.
At The Arc personal choice means: C - Collaborating with the individual to meet their goals H - Having a Humanistic perspective and approach O - Using your keen Observation skills to guide and mentor I - Inclusion in the community by actively getting out and involved C - Community/Citizenship involvement E - Enhancing the life of the individual
Key Competencies Required: Advocacy (Encouraging and supporting people in expressing their choices, dreams, goals and rights) Communication (Actively listening to the person we support based on their preferred method of communicating, and collaborating with their natural supports and community) Relationship building (Creating opportunities for people to build friendships, make connections and develop meaningful relationships in an inclusive environment)
Position Summary: Under the supervision of the Sr. Program Specialist, the Program Specialist is responsible for developing meaningful community connections for people with developmental and intellectual disabilities. He/she will accomplish this by developing resources in the community in which they live where they can participate in community inclusive recreational and leisure activities of their choosing. The Program Specialist will support individuals to reach their highest level of independence through community connections and activities; treat them with respect; and honor individual rights. He/she will provide the support necessary for the persons we support to achieve their desired lifestyles and increase levels of independence, productivity, and social/physical inclusion into the community. This includes: developing and assisting with the person-centered planning process, supervise the implementation of daily program activities and community experiences. Complete necessary daily documentation, as well as follow-up documentation.
Essential Functions:
Preparation for Change: Working with individuals by planning and prepping for change in advance Expose individuals to activities that they have expressed an interest in by actively listening to the individuals desires and preferences Identify and teach skills necessary to be successful in the community Identify and provide supports to enhance success Generate and review individual plans (IPs), insuring interest are documented accordingly
Community Integration and Participation:
Assist staff and people supported in identifying, planning and individualizing appropriate community experiences, based on their interests and needs, to aid in the development and implementation of community activity calendars Implement Person-Centered Plan to support goals as related to community involvement, program activities, volunteer opportunities and other employment preparedness skills Accompany people to certain inclusive community activities, ensuring choice, engagement and safety, while advocating as necessary to achieve inclusion and to ensure connection is made Teach community living skills, e.g. money management, shopping, and appropriate interactions in the community Ensure the completion of necessary documentation (trip reports, mileage logs, monthly community report, incident reports, etc.) Adhere to agency policies and procedures concerning community outings. • Work with the Sr. Program Specialist to monitor community outings and expense accounts. Develop productive professional relationships with residential providers, family members, service coordination staff and community members Assist people to develop positive work habits, skills, and relationships Serve as a role model for people with and without disabilities Personal and Health care: • Assist and engage individuals in activities of daily living Supervise individuals 110% of the time Interact with individuals in a respectful, age appropriate manner Assist with personal and health care needs in the facility and in the community Assure that individuals are well groomed Be alert for seizures, illness, injury, and medication side effects and respond appropriately Create a safe environment for individuals, self and colleagues Report any health and safety issues or hazards relating to equipment, vehicles, and facility to appropriate management personnel Follow safe and appropriate operation of equipment and vehicles Accurately and thoroughly administer medication, always remembering to conduct a three-way check Ensures all incidents are reported and documented in the Electronic Health Record System in a timely manner, according to all policies and procedures Ensure safety and provide emergency and evacuation planning, practice, and implementation Respond to medical emergencies and administer minor first aid in accordance with approved practices Work all scheduled shifts per the Arc of PG County and department policy and procedures
Communication and Documentation:
Ensure completion of all necessary documentation including participation in activities, medication administration, and implementation of behavior programs, etc. and accurately in the Electronic Health Record System Actively attend and participate in Regular and Mandatory Staff Meetings, trainings, Town Hall Meetings, in-services and workshops as required in a timely manner Read, understand, and support policies as outlined in the Personnel Policy Manual Cooperate with the Arc of Prince George's County, the Developmental Disabilities Administration (ODA) and the Office of Healthcare Quality (OHCQ) in all inspections and/or investigations Support agency's mission and philosophy Demonstrate and promote teamwork, cooperative communication, collaborative problem-solving, and responsible decision-making with team members Support team members and people we support to create time in their everyday lives, including work, to acknowledge and celebrate their successes Participate in annual PCP meetings and Intermediate Team Meetings (ITM) as scheduled In conjunction with the Interdisciplinary Team, participate in developing self-directed, person-centered IP goals and inclusive community experiences for individuals Demonstrates a thorough knowledge and implementation of individual's PCP and Behavior Plan Effectively responds to and manages challenging behavior in compliance with the individual's
Behavior Plan Managerial Duties:
Ensures appropriate staffing supports are maintained at all times, at all locations, daily Will ensure staff work same hours as the individuals that volunteer and/or are employed in the program, per their assigned work location. Instruct individuals in employment related skills such as positive work attitude, staying on task, proper communication skills, and appropriate social interactions Serves as a community liaison to all outside agencies and persons involved with our individuals Assures all staff communications are conducted in a professional and timely manner Address and refer to individuals respectfully and protect their fundamental rights Ensures staff provide high quality on-site job/volunteer training. This training is oriented towards the individual eventually being placed in a volunteer opportunity or in competitive employment in the community
Program Planning and Operations:
Provide feedback and other relevant input for the development of Person-Centered Plan and Behavior Plans Develop Individual Person-Centered Plan as required Responsible for the proper implementation and documentation of PCP and Behavior Plans (BPs). Complete and appropriately file Quarterly Reports. Engage in sensory stimulation activities with all participants when not on outings. Maintain confidentiality. Assist with safe storage and return of participants’ personal items. Assist with keeping program areas, changing rooms, and lunchroom clean and organized. Organize and protect program supplies and equipment from damage. Help keep areas fully stocked. Foster productive relationships with families, care givers, and professional personnel of The Arc and other agencies Assure that all BP are developed, implemented, approved and presented to the Standing Committee as required Train staff on behavioral plans Assures that data is actually taken and completed
General: Ensures and reviews daily attendance reports for individuals are completed in the Electronic Health Updated 2021 Record System Completes all regulatory required reports within the proper time frames Ensures that proper documentation is maintained for PCPs in the Electronic Health Record System, ensures its daily completion and reviews it for accuracy Reports to work at the designated time Uses time effectively to complete routine paperwork
Supervision: Participates in the interview process of the assigned staff Provide direct supervision to assigned staff Completes the Annual Performance Evaluation process of assigned staff Complete all training, certifications and personnel requirements within specified time frames. Train assigned staff on Individual Plans (IPs) and Behavior Plans (BPs) Ensures staff’s completion of all trainings, certifications and personnel requirements within specified time frames
Mental, Physical, and Visual Demands:
This position requires extensive use of a computer. This position may require heavy lifting over 25lbs. May require two- person lift/transfer. Working Conditions: Work in the facility program area. May be required to drive an agency vehicle for outings and be exposed to all types of hazardous weather and/or heavy traffic and temperatures while assisting the individuals in the community. This position may require prolonged standing from 4-8 hours depending on the individual’s day.
Comments: This position description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. This is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions or duties may be assigned and management retains the right to add to, or change the duties of this position at any time.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Dental Clinic Manager, the Dental Office Coordinators primary responsibility is to act in the best interest of the patient by providing patient-centered care. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, preparing and sending specialty referrals, and coordination of appointments in a dental practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform the procedures of the dental clinic front office, including but not limited to the areas of:
Efficient Patient Service Care
Patient Registration
Casewatch Registration
Eligibility Verification
Appointment Scheduling
Communication of Dental Benefits to Patients
Incoming and outgoing referral processing
Patient Treatment presentation
Work with the clinical team to effectively manage daily patient flow
Follow and demonstrate commitment to APLAs Health policies and procedures
Create a welcoming environment in the front office
Confirm and update patient demographic, insurance eligibility, health history, and other medical information using the Casewatch and eCW Dental software programs.
Have patients complete all necessary forms and documentation necessary for registration purposes.
Explain and Communicate benefits and dental needs with patients after examinations.
Act as a mediator, assisting clients with understanding the limitations of certain services and assisting them in finding a solution to their concerns.
Assist in keeping patients' appointments on schedule by notifying the back office of patients arrival.
Answer telephone calls, make appointments, take messages, retrieve and monitor voice mail messages throughout the day.
Manage and retrieve incoming faxes in RingCentral
Coordinate transportation for patients as needed.
Obtain a breakdown of benefits and eligibility by calling the patients Insurance Company
Verify and record eligibility for the following Insurances and Manage Care plans: Medi-Cal, Liberty Dental, Access Dental, Health Net of California Dental, Cigna Dental, and Delta Dental, and all out-of-network plans
Verify if the patient is eligible for services under the Ryan White HIV/AIDS Program or My Health LA program
Update Casewatch eligibility every 6 months as required by the DHSP Program.
Ensure that all eligible patients under the RW Program sign the service agreement form required by DHSP; the following documents are required: Proof of Income, Proof of Residency, Current Diagnosis Form ( Lab work for established patients)
Coordinate and ensure all dental notes, referral information and required documentation is complete and submitted to the referral entity in a timely mannered.
Act as the petty cash custodian for the dental clinic under the supervision of the Dental Clinic Manager.
Collect payment from patients before services are rendered when necessary.
Act as liaison between dental providers and Finance Department as it relates to billing.
Assist with all Grant Funded Audits. Provide technical and administrative support for the auditors.
Work closely with management regarding client grievances and concerns about treatment.
Perform and assist as a chair-side dental assistant
Assist in maintaining OSHA and HIPAA compliance.
Assist in maintaining office and building fire/safety regulations.
Present a professional front office environment for all patients and visitors in appearance, manner, and quality of work at all times.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Must be a high school graduate or equivalent
A minimum of 1 year of recent and relevant experience working in the dental field and dental administration with a Dental Assistant Certificate or a minimum of 3 years of recent and relevant experience working in the dental field and dental administration without a Dental Assistant Certificate
Experience with patient registration and financial screening
Experience working with multiple benefits coverage programs, including private insurance and government programs
Experience working in a Federally Qualified Health Center preferred
X-ray license issued by the Dental Board of California or willing to get the license within the first 45 days of employment
Bilingual (English/Spanish) preferred
CPR Certified
Knowledge of:
Working Knowledge of Microsoft Office Software
Apply knowledge of ADA procedures and codes
Knowledge of the principals and practice of modern dentistry
General HIV/AIDS health issues
General medical and dental terminology; current ICD and CPT coding
Universal precautions and infection control
OSHA and HIPAA regulations
eClinicalWorks or similar electronic health record system
DEXIS imaging software
Ability to:
Respond with sensitivity, patience, and compassion to the special needs of the patients of our clinic
Communicate effectively and courteously with tact, diplomacy, and poise
Multitask efficiently
Follow written and oral directions
Maintain the patient appointment schedule efficiently
Work independently and responsibly
Work effectively as a team member in a busy medical/dental practice
Be self-motivated and maintain the commitment to excellence of APLA Health
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting, and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Jan 05, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Dental Clinic Manager, the Dental Office Coordinators primary responsibility is to act in the best interest of the patient by providing patient-centered care. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, preparing and sending specialty referrals, and coordination of appointments in a dental practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform the procedures of the dental clinic front office, including but not limited to the areas of:
Efficient Patient Service Care
Patient Registration
Casewatch Registration
Eligibility Verification
Appointment Scheduling
Communication of Dental Benefits to Patients
Incoming and outgoing referral processing
Patient Treatment presentation
Work with the clinical team to effectively manage daily patient flow
Follow and demonstrate commitment to APLAs Health policies and procedures
Create a welcoming environment in the front office
Confirm and update patient demographic, insurance eligibility, health history, and other medical information using the Casewatch and eCW Dental software programs.
Have patients complete all necessary forms and documentation necessary for registration purposes.
Explain and Communicate benefits and dental needs with patients after examinations.
Act as a mediator, assisting clients with understanding the limitations of certain services and assisting them in finding a solution to their concerns.
Assist in keeping patients' appointments on schedule by notifying the back office of patients arrival.
Answer telephone calls, make appointments, take messages, retrieve and monitor voice mail messages throughout the day.
Manage and retrieve incoming faxes in RingCentral
Coordinate transportation for patients as needed.
Obtain a breakdown of benefits and eligibility by calling the patients Insurance Company
Verify and record eligibility for the following Insurances and Manage Care plans: Medi-Cal, Liberty Dental, Access Dental, Health Net of California Dental, Cigna Dental, and Delta Dental, and all out-of-network plans
Verify if the patient is eligible for services under the Ryan White HIV/AIDS Program or My Health LA program
Update Casewatch eligibility every 6 months as required by the DHSP Program.
Ensure that all eligible patients under the RW Program sign the service agreement form required by DHSP; the following documents are required: Proof of Income, Proof of Residency, Current Diagnosis Form ( Lab work for established patients)
Coordinate and ensure all dental notes, referral information and required documentation is complete and submitted to the referral entity in a timely mannered.
Act as the petty cash custodian for the dental clinic under the supervision of the Dental Clinic Manager.
Collect payment from patients before services are rendered when necessary.
Act as liaison between dental providers and Finance Department as it relates to billing.
Assist with all Grant Funded Audits. Provide technical and administrative support for the auditors.
Work closely with management regarding client grievances and concerns about treatment.
Perform and assist as a chair-side dental assistant
Assist in maintaining OSHA and HIPAA compliance.
Assist in maintaining office and building fire/safety regulations.
Present a professional front office environment for all patients and visitors in appearance, manner, and quality of work at all times.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Must be a high school graduate or equivalent
A minimum of 1 year of recent and relevant experience working in the dental field and dental administration with a Dental Assistant Certificate or a minimum of 3 years of recent and relevant experience working in the dental field and dental administration without a Dental Assistant Certificate
Experience with patient registration and financial screening
Experience working with multiple benefits coverage programs, including private insurance and government programs
Experience working in a Federally Qualified Health Center preferred
X-ray license issued by the Dental Board of California or willing to get the license within the first 45 days of employment
Bilingual (English/Spanish) preferred
CPR Certified
Knowledge of:
Working Knowledge of Microsoft Office Software
Apply knowledge of ADA procedures and codes
Knowledge of the principals and practice of modern dentistry
General HIV/AIDS health issues
General medical and dental terminology; current ICD and CPT coding
Universal precautions and infection control
OSHA and HIPAA regulations
eClinicalWorks or similar electronic health record system
DEXIS imaging software
Ability to:
Respond with sensitivity, patience, and compassion to the special needs of the patients of our clinic
Communicate effectively and courteously with tact, diplomacy, and poise
Multitask efficiently
Follow written and oral directions
Maintain the patient appointment schedule efficiently
Work independently and responsibly
Work effectively as a team member in a busy medical/dental practice
Be self-motivated and maintain the commitment to excellence of APLA Health
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting, and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
POSITION SUMMARY:
Under the direction of the Director of Case Management, the Intensive Clinical Care Manager will provide the appropriate level of coordinated health care services for patients of APLA Health & Wellness. This position will focus on especially on APLA Health patients that have difficulty staying engaged in primary and HIV medical care due to psychosocial stressors including homelessness, post-traumatic response and other mental health challenges, and/or complicated medical co-morbidities. The ICCM will connect and engage patients in clinical settings or, as needed, in their homes or elsewhere in the community. Using a Trauma-Informed lens, the ICCM will outreach and engage patients, complete screenings, link to APLA Health resources that patients may be eligible for and, as necessary, provide ongoing assessment, case planning, and direct case management. The ICCM will provide services through the Division of HIV and STD prevention.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Plan, coordinate, implement and evaluate a Patient Retention intervention aimed at finding out-of-care APLA Health patients.
Conduct trauma-focused screenings, provide brief education on trauma, and complete either one-on-one or group psychoeducation classes for patients impacted by trauma.
Help impacted patients navigate and link to APLA Health resources that they may be eligible for including Medical Care Coordination, Benefits, Housing, and other HIV+ support services.
Provide behavioral health referrals, advocacy, and service information to patients, as needed.
Use the Transtheoretical model of behavior change to support improved health outcomes for patients including treatment engagement and retention, medication adherence, risk reduction, and health provider communication.
Maintain ongoing contact with patients and monitor progress related to goals set in the individual care plan.
Coordinate and communicate among members of the patient’s care team including medical providers, mental health/addiction providers, allied health, community resources, and other team members. Participate in interdisciplinary case conferences for assigned case management patients.
Engage in ongoing Trauma-Informed trainings with our community partner, Cicatelli Associates, to stay up-to-date on Trauma-Informed Care best practices.
Conduct periodic and brief Trauma-Informed Care in-service trainings for clinical staff to help reinforce the cultural practice of Trauma-Informed Care at our clinical sites.
Document services in eClinicalWorks, Casewatch, and/or other charting and data collection systems as appropriate. Documentation will be performed in a timely and accurate fashion in accordance with program policies and professional standards of care.
Adhere to all applicable professional, legal, and ethical standards of behavioral health practice in the provision of services, including but not limited to: mandated reporting, provision of effective services, case documentation, patient confidentiality/HIPAA regulations, ensuring patient safety, and maintaining professional boundaries.
Attend trainings and case conference meetings as required.
Prepare monthly reports and statistics as requested.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
A Master’s Degree in Social Work, or Counseling.
At least one year of experience providing care coordination or case management in either a clinical or a community-based setting.
Specific training/experience working with people living with HIV/AIDS preferred.
Bilingual English/Spanish is preferred, but not required
Experience in working with culturally diverse communities with the ability to be culturally sensitive and appropriate.
Strong interpersonal skills and the ability to relate to individuals who may not share basic commonalities, including value systems and behavior norms.
Ability to provide service to individuals with diverse economic, social, racial, and cultural backgrounds
Knowledge of:
Interviewing and crisis management techniques
Psychosocial and mental health factors affecting quality of life
Data management;
HIV/AIDS prevention, care and treatment, and substance use disorders
Health education principles and program evaluation.
Ability to:
Identify and implement outreach and engagement strategies
Respond effectively to client crisis situations
Interview and assess needs of clients
Develop individual service plans aimed toward resolving client needs
Communicate effectively, both written and verbally
Work well under tight deadlines
Coordinate multiple tasks
Learn specific systems quickly and thoroughly
Communicate effectively with a diverse population;
Identify and update community resources;
Proofread, edit and format written materials;
Conduct group presentations, operate standard office equipment including Microsoft Office (Word, Excel, PowerPoint); and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is both a clinic-based and field-based position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID vaccination and booster or medical/religious exemption.
Equal Opportunity Employer: minority/female/transgender/disability/veteran.
Oct 25, 2023
Full time
POSITION SUMMARY:
Under the direction of the Director of Case Management, the Intensive Clinical Care Manager will provide the appropriate level of coordinated health care services for patients of APLA Health & Wellness. This position will focus on especially on APLA Health patients that have difficulty staying engaged in primary and HIV medical care due to psychosocial stressors including homelessness, post-traumatic response and other mental health challenges, and/or complicated medical co-morbidities. The ICCM will connect and engage patients in clinical settings or, as needed, in their homes or elsewhere in the community. Using a Trauma-Informed lens, the ICCM will outreach and engage patients, complete screenings, link to APLA Health resources that patients may be eligible for and, as necessary, provide ongoing assessment, case planning, and direct case management. The ICCM will provide services through the Division of HIV and STD prevention.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Plan, coordinate, implement and evaluate a Patient Retention intervention aimed at finding out-of-care APLA Health patients.
Conduct trauma-focused screenings, provide brief education on trauma, and complete either one-on-one or group psychoeducation classes for patients impacted by trauma.
Help impacted patients navigate and link to APLA Health resources that they may be eligible for including Medical Care Coordination, Benefits, Housing, and other HIV+ support services.
Provide behavioral health referrals, advocacy, and service information to patients, as needed.
Use the Transtheoretical model of behavior change to support improved health outcomes for patients including treatment engagement and retention, medication adherence, risk reduction, and health provider communication.
Maintain ongoing contact with patients and monitor progress related to goals set in the individual care plan.
Coordinate and communicate among members of the patient’s care team including medical providers, mental health/addiction providers, allied health, community resources, and other team members. Participate in interdisciplinary case conferences for assigned case management patients.
Engage in ongoing Trauma-Informed trainings with our community partner, Cicatelli Associates, to stay up-to-date on Trauma-Informed Care best practices.
Conduct periodic and brief Trauma-Informed Care in-service trainings for clinical staff to help reinforce the cultural practice of Trauma-Informed Care at our clinical sites.
Document services in eClinicalWorks, Casewatch, and/or other charting and data collection systems as appropriate. Documentation will be performed in a timely and accurate fashion in accordance with program policies and professional standards of care.
Adhere to all applicable professional, legal, and ethical standards of behavioral health practice in the provision of services, including but not limited to: mandated reporting, provision of effective services, case documentation, patient confidentiality/HIPAA regulations, ensuring patient safety, and maintaining professional boundaries.
Attend trainings and case conference meetings as required.
Prepare monthly reports and statistics as requested.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
A Master’s Degree in Social Work, or Counseling.
At least one year of experience providing care coordination or case management in either a clinical or a community-based setting.
Specific training/experience working with people living with HIV/AIDS preferred.
Bilingual English/Spanish is preferred, but not required
Experience in working with culturally diverse communities with the ability to be culturally sensitive and appropriate.
Strong interpersonal skills and the ability to relate to individuals who may not share basic commonalities, including value systems and behavior norms.
Ability to provide service to individuals with diverse economic, social, racial, and cultural backgrounds
Knowledge of:
Interviewing and crisis management techniques
Psychosocial and mental health factors affecting quality of life
Data management;
HIV/AIDS prevention, care and treatment, and substance use disorders
Health education principles and program evaluation.
Ability to:
Identify and implement outreach and engagement strategies
Respond effectively to client crisis situations
Interview and assess needs of clients
Develop individual service plans aimed toward resolving client needs
Communicate effectively, both written and verbally
Work well under tight deadlines
Coordinate multiple tasks
Learn specific systems quickly and thoroughly
Communicate effectively with a diverse population;
Identify and update community resources;
Proofread, edit and format written materials;
Conduct group presentations, operate standard office equipment including Microsoft Office (Word, Excel, PowerPoint); and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is both a clinic-based and field-based position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID vaccination and booster or medical/religious exemption.
Equal Opportunity Employer: minority/female/transgender/disability/veteran.
Goodwill of Central and Southern Indiana
Indianapolis, IN
This position is currently needed through the end of the school year (June 2024), has full benefits offered (below) and the starting salary range is $45K. Preferred candidates for this position are bilingual in both English and Spanish.
The Family Empowerment Coach serves as a member of the Student Services team at the Indianapolis Metropolitan High School and will be a member of a school community with an educational model that complements the acclaimed barrier removal work Goodwill of Central and Southern Indiana does at The Excel Centers, Nurse-Family Partnership, and other award-winning programs. The coach helps students achieve their academic and post-secondary goals by providing ongoing advising, support, and resource connections to the student, family, and other supportive adults around the student. Each coach is responsible for a caseload, typically ranging from 65–90 students in grades 9-12 in a “best fit” environment for teenagers with significant barriers to education. The coach builds relationships with students and families and provides resources to connect to opportunities and remove barriers to the student's educational progress. Effective coaches understand how to triage their caseloads by managing their core responsibilities while also being responsive to student and family crises as they arise. With our core values of Professional, Unstoppable, Motivated, Accountable, and Supportive, the school priorities include:
High rigor, high support instruction to close academic gaps and prepare students for post-secondary opportunities.
Trauma-informed social-emotional learning.
Student and family empowerment through coordination with a robust student services team of coaches, counselors, and more.
Example Duties and Activities
Meets with students to set goals, creates action plans, connect to resources, and ensure all is met within a provided timeline. Utilizes coaching strategies to build rapport with students to influence decision-making.
Attends all team, student, family, and professional meetings to advocate on behalf of students.
Engages actively with students’ families and support networks through all means necessary, including home visits. Monitors attendance and intervenes when students are absent.
Tracks, maintains, and reviews accurate, compliant student data related to academic progress. Monitors student progress and adjusts plans based on ongoing data review.
Develops class schedules. Advises, directs, and supports students on a path that leads to graduation and postsecondary success.
Initiates and maintains networks with key community partners including Goodwill Mission Initiatives community agencies, educational institutions, and employers, to enhance the menu of services offered and to connect students to wrap-around services to remove barriers and support academic and/or personal goals.
Chaperones field trips and drives mini-bus to take students to community events and to help with the daily transportation of students. As needed, travels on Indy Go buses with students and provides supervision at bus stops/stations to support student behavior and safety.
Maintains a visible presence and is active in the building during the school day.
Partners with colleagues to refer and connect students to wraparound supports including internal and community resources, Social-Emotional Learning, Special Education, and more.
Develops deep and lasting relationships with staff, students, and families to create a positive student culture.
Aids the school community by attending extracurricular events such as athletic contests and family nights.
Required Competencies
Degree and Credential Requirements - Bachelor’s degree in psychology, human relations, social work, rehabilitation counseling, education, academic advising, or related fields.
Counseling Expertise - Provides academic, career, college/certification access, and social-emotional mentoring, counseling, or advising ideally to high school-age students in a high poverty, racially diverse education setting.
Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.
Meeting Facilitation - Adept at scheduling, coordinating, and managing productive meetings of large and small groups; professionally manages conflict and commitment; ensures follow-through of participants.
Academic Mindset - Possesses the essential mindset that all students can succeed. Is compelled to improve the outcomes and lives of students in and out of the classroom. Is an outstanding role model for students.
Student Engagement - Takes a strengths-based, student-centered approach to developing relationships at all levels while establishing appropriate boundaries. Adept at delivering feedback that is constructive and unbiased. Creates and maintains a safe environment for open discussions.
Building Collaborative Relationships - Develops, maintains, and strengthens partnerships at all levels with others inside or outside the organization who can provide information, assistance, and support. Is able to receive as well as provide feedback to improve performance or processes.
Technical Knowledge – Has working knowledge of G Suite, MS Office, and the Internet, as well as student information systems.
Organizational Aptitude - Plans and attends to details and pursues quality in accomplishing multiple tasks in an organized and timely fashion. Exhibits careful attention to detail and follow-through.
Informed Decision-Making - Identifies and comprehends issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.
Adaptability - Maintains effectiveness when experiencing shifts in priorities; adjusts effectively while maintaining a positive learning environment.
Preferred Competencies
Bilingual- Fluency in both English and Spanish
Diversity Awareness – Works with diverse populations including people who have experienced barriers to their education.
Established Contacts - Maintains and grows a professional network of local community resources, health care providers, employers, and others as appropriate to the organization.
Other Requirements
Background Screening - All candidates must pass a pre-employment background check. Must have a valid driver’s license, a good driving record, and qualify under the district’s insurance carrier when driving a district vehicle.
Benefits: Full-time employees may participate in a comprehensive benefits program that includes:
Continuing education and leadership development as well as tuition reimbursement
Comprehensive health plan
Paid time off (PTO) and paid holidays
Pay continuance during school break periods (spring, summer and fall)
Life, dental and vision insurance
Parenting and sabbatical leaves
Short- and long-term disability plans
Nationally recognized preventive health and wellness program
Section 125 pre-tax health spending account, dependent care spending account, and premiums
Retirement plan with generous match or contribution into Teachers’ Retirement Fund for eligible employees
Eligible for the Public Student Loan Forgiveness (PSLF) program
Goodwill Education Initiatives
Goodwill strongly believes it is essential to raise education attainment levels in Indiana. Not only are the lifetime earnings of high school graduates significantly higher than those of dropouts, children of high school graduates are 50% less likely to drop out of high school than the children of dropouts are. Goodwill provides opportunities for adults (The Excel Center) and youth (Indianapolis Metropolitan High School).
The Indianapolis Metropolitan Charter High School
Indianapolis Metropolitan High School is a free public school offering a high school education to students in grades 9-12. Indianapolis Met is a best-fit school for students experiencing circumstance that may present a barrier to education. Our school places an emphasis on ensuring students enroll in college or enter into a career that offers a living wage post-graduation.
Indianapolis Met is designed to serve students who are experiencing circumstances that may become barriers to their education.
Oct 20, 2023
Full time
This position is currently needed through the end of the school year (June 2024), has full benefits offered (below) and the starting salary range is $45K. Preferred candidates for this position are bilingual in both English and Spanish.
The Family Empowerment Coach serves as a member of the Student Services team at the Indianapolis Metropolitan High School and will be a member of a school community with an educational model that complements the acclaimed barrier removal work Goodwill of Central and Southern Indiana does at The Excel Centers, Nurse-Family Partnership, and other award-winning programs. The coach helps students achieve their academic and post-secondary goals by providing ongoing advising, support, and resource connections to the student, family, and other supportive adults around the student. Each coach is responsible for a caseload, typically ranging from 65–90 students in grades 9-12 in a “best fit” environment for teenagers with significant barriers to education. The coach builds relationships with students and families and provides resources to connect to opportunities and remove barriers to the student's educational progress. Effective coaches understand how to triage their caseloads by managing their core responsibilities while also being responsive to student and family crises as they arise. With our core values of Professional, Unstoppable, Motivated, Accountable, and Supportive, the school priorities include:
High rigor, high support instruction to close academic gaps and prepare students for post-secondary opportunities.
Trauma-informed social-emotional learning.
Student and family empowerment through coordination with a robust student services team of coaches, counselors, and more.
Example Duties and Activities
Meets with students to set goals, creates action plans, connect to resources, and ensure all is met within a provided timeline. Utilizes coaching strategies to build rapport with students to influence decision-making.
Attends all team, student, family, and professional meetings to advocate on behalf of students.
Engages actively with students’ families and support networks through all means necessary, including home visits. Monitors attendance and intervenes when students are absent.
Tracks, maintains, and reviews accurate, compliant student data related to academic progress. Monitors student progress and adjusts plans based on ongoing data review.
Develops class schedules. Advises, directs, and supports students on a path that leads to graduation and postsecondary success.
Initiates and maintains networks with key community partners including Goodwill Mission Initiatives community agencies, educational institutions, and employers, to enhance the menu of services offered and to connect students to wrap-around services to remove barriers and support academic and/or personal goals.
Chaperones field trips and drives mini-bus to take students to community events and to help with the daily transportation of students. As needed, travels on Indy Go buses with students and provides supervision at bus stops/stations to support student behavior and safety.
Maintains a visible presence and is active in the building during the school day.
Partners with colleagues to refer and connect students to wraparound supports including internal and community resources, Social-Emotional Learning, Special Education, and more.
Develops deep and lasting relationships with staff, students, and families to create a positive student culture.
Aids the school community by attending extracurricular events such as athletic contests and family nights.
Required Competencies
Degree and Credential Requirements - Bachelor’s degree in psychology, human relations, social work, rehabilitation counseling, education, academic advising, or related fields.
Counseling Expertise - Provides academic, career, college/certification access, and social-emotional mentoring, counseling, or advising ideally to high school-age students in a high poverty, racially diverse education setting.
Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.
Meeting Facilitation - Adept at scheduling, coordinating, and managing productive meetings of large and small groups; professionally manages conflict and commitment; ensures follow-through of participants.
Academic Mindset - Possesses the essential mindset that all students can succeed. Is compelled to improve the outcomes and lives of students in and out of the classroom. Is an outstanding role model for students.
Student Engagement - Takes a strengths-based, student-centered approach to developing relationships at all levels while establishing appropriate boundaries. Adept at delivering feedback that is constructive and unbiased. Creates and maintains a safe environment for open discussions.
Building Collaborative Relationships - Develops, maintains, and strengthens partnerships at all levels with others inside or outside the organization who can provide information, assistance, and support. Is able to receive as well as provide feedback to improve performance or processes.
Technical Knowledge – Has working knowledge of G Suite, MS Office, and the Internet, as well as student information systems.
Organizational Aptitude - Plans and attends to details and pursues quality in accomplishing multiple tasks in an organized and timely fashion. Exhibits careful attention to detail and follow-through.
Informed Decision-Making - Identifies and comprehends issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.
Adaptability - Maintains effectiveness when experiencing shifts in priorities; adjusts effectively while maintaining a positive learning environment.
Preferred Competencies
Bilingual- Fluency in both English and Spanish
Diversity Awareness – Works with diverse populations including people who have experienced barriers to their education.
Established Contacts - Maintains and grows a professional network of local community resources, health care providers, employers, and others as appropriate to the organization.
Other Requirements
Background Screening - All candidates must pass a pre-employment background check. Must have a valid driver’s license, a good driving record, and qualify under the district’s insurance carrier when driving a district vehicle.
Benefits: Full-time employees may participate in a comprehensive benefits program that includes:
Continuing education and leadership development as well as tuition reimbursement
Comprehensive health plan
Paid time off (PTO) and paid holidays
Pay continuance during school break periods (spring, summer and fall)
Life, dental and vision insurance
Parenting and sabbatical leaves
Short- and long-term disability plans
Nationally recognized preventive health and wellness program
Section 125 pre-tax health spending account, dependent care spending account, and premiums
Retirement plan with generous match or contribution into Teachers’ Retirement Fund for eligible employees
Eligible for the Public Student Loan Forgiveness (PSLF) program
Goodwill Education Initiatives
Goodwill strongly believes it is essential to raise education attainment levels in Indiana. Not only are the lifetime earnings of high school graduates significantly higher than those of dropouts, children of high school graduates are 50% less likely to drop out of high school than the children of dropouts are. Goodwill provides opportunities for adults (The Excel Center) and youth (Indianapolis Metropolitan High School).
The Indianapolis Metropolitan Charter High School
Indianapolis Metropolitan High School is a free public school offering a high school education to students in grades 9-12. Indianapolis Met is a best-fit school for students experiencing circumstance that may present a barrier to education. Our school places an emphasis on ensuring students enroll in college or enter into a career that offers a living wage post-graduation.
Indianapolis Met is designed to serve students who are experiencing circumstances that may become barriers to their education.
Do you have a desire to help fellow Oregonians resolve concerns for Medicaid and Oregon Health plan? If you have customer service experience that includes explanation of rules, regulations, and policies, we want you to apply for this position!
This posting will be used to fill four (4) permanent, full-time position. These positions are classified and are represented by a union.
Work Location: Salem/Marion; hybrid position
What you will do!
MEDICAID: Customer Service Representative (4 positions). These positions sit within the Health Systems Division's, Member Services, Client Enrollment and Client Services Unit which serves as first line Ambassadors to Oregon Medicaid and Medicare Members. This team helps Oregon Medicaid and Medicare Members navigate their services and provide solutions and options to any member concern, in order to promote better health, better care and lower costs to the nearly 1.5 million Oregonians who rely upon the Oregon Health Plan (OHP) / Medicaid for their health care supports and services.
This position answers phone calls for Medicaid participants, and their representatives, provides guidance on how to access the Oregon Health Plan, and seeks to resolve any questions or concerns. The majority of time is spent answering participant calls and conducting the necessary follow-up research and entering accurate narratives in several databases. Specifically, in this role you will:
Provide an explanation of rules, policies and technical procedures so recipients are able to resolve concerns about their health care, billing issues, and how to work with their Coordinated Care Organization;
Respond to correspondence by phone and/or email with participants, advocates, providers, coordinated care plans, outreach facilities, medical professionals, residential facilities and agency staff;
Provide information regarding medical benefits by reviewing systems, assisting participants with general questions and referring callers/case to appropriate resources;
Respond in a professional manner to callers who are feeling frustrated, confused or concerned, or who are seeking support to lodge complaints or report fraud;
Verify eligibility/coverage dates, coordinated care and third-party resources.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of experience in customer service. One year of which must have included explanation of rules, regulations, and policies and responsibility for dealing with unique or unusual situations.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Preference may be given for Spanish-English and/or other bilingual skills or candidates speaking other of the top languages spoken by Oregon Health Plan members such as Spanish, Russian, Vietnamese, Chinese, Ukrainian, Arabic, Somali.
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Strong ability to communicate with diverse groups and individuals in areas such as responding to inquiries, narrative reports and instructional materials with limited supervision.
Excellent communication/listening skills in order to interpret and develop the ideas/needs of participants and visualize the best approach to achieve the desired outcome.
Demonstrates skills in the following areas:
Excellent customer service and person-centered engagement
Ability to be flexible and take direction when work priorities shift
Ability to provide timely and accurate information to participants
Responsiveness and problem-solving skills
Positive team collaboration and contribution
Excellent decision-making skills and the ability to prioritize workload
Multi-line telephone and quality keyboarding skills is required
Attendance: Regular attendance is required to meet the demands of this job and to provide necessary services
How to apply:
Complete the online application at oregonjobs.org using job number REQ-139551
Application Deadline: 10/16/2023
Oct 06, 2023
Full time
Do you have a desire to help fellow Oregonians resolve concerns for Medicaid and Oregon Health plan? If you have customer service experience that includes explanation of rules, regulations, and policies, we want you to apply for this position!
This posting will be used to fill four (4) permanent, full-time position. These positions are classified and are represented by a union.
Work Location: Salem/Marion; hybrid position
What you will do!
MEDICAID: Customer Service Representative (4 positions). These positions sit within the Health Systems Division's, Member Services, Client Enrollment and Client Services Unit which serves as first line Ambassadors to Oregon Medicaid and Medicare Members. This team helps Oregon Medicaid and Medicare Members navigate their services and provide solutions and options to any member concern, in order to promote better health, better care and lower costs to the nearly 1.5 million Oregonians who rely upon the Oregon Health Plan (OHP) / Medicaid for their health care supports and services.
This position answers phone calls for Medicaid participants, and their representatives, provides guidance on how to access the Oregon Health Plan, and seeks to resolve any questions or concerns. The majority of time is spent answering participant calls and conducting the necessary follow-up research and entering accurate narratives in several databases. Specifically, in this role you will:
Provide an explanation of rules, policies and technical procedures so recipients are able to resolve concerns about their health care, billing issues, and how to work with their Coordinated Care Organization;
Respond to correspondence by phone and/or email with participants, advocates, providers, coordinated care plans, outreach facilities, medical professionals, residential facilities and agency staff;
Provide information regarding medical benefits by reviewing systems, assisting participants with general questions and referring callers/case to appropriate resources;
Respond in a professional manner to callers who are feeling frustrated, confused or concerned, or who are seeking support to lodge complaints or report fraud;
Verify eligibility/coverage dates, coordinated care and third-party resources.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of experience in customer service. One year of which must have included explanation of rules, regulations, and policies and responsibility for dealing with unique or unusual situations.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Preference may be given for Spanish-English and/or other bilingual skills or candidates speaking other of the top languages spoken by Oregon Health Plan members such as Spanish, Russian, Vietnamese, Chinese, Ukrainian, Arabic, Somali.
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Strong ability to communicate with diverse groups and individuals in areas such as responding to inquiries, narrative reports and instructional materials with limited supervision.
Excellent communication/listening skills in order to interpret and develop the ideas/needs of participants and visualize the best approach to achieve the desired outcome.
Demonstrates skills in the following areas:
Excellent customer service and person-centered engagement
Ability to be flexible and take direction when work priorities shift
Ability to provide timely and accurate information to participants
Responsiveness and problem-solving skills
Positive team collaboration and contribution
Excellent decision-making skills and the ability to prioritize workload
Multi-line telephone and quality keyboarding skills is required
Attendance: Regular attendance is required to meet the demands of this job and to provide necessary services
How to apply:
Complete the online application at oregonjobs.org using job number REQ-139551
Application Deadline: 10/16/2023
POSITION SUMMARY:
Under the direction of the Enrollment & Eligibility Manager, and in accordance with HRSA contract requirements, the Enrollment Specialist I assists clients, either directly or through referral, with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, and MHLA, as well as with the process of accessing Public Benefits.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Screen clients using PointCare for eligibility in and assist with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, MHLA, commercial products, Ryan White, ADAP, and PrEP-AP as well as with the process of accessing Public Benefits.
Serve as the APLA Health & Wellness point of contact for addressing issues related to health plans that are part of independent physicians associations (IPAs) that APLAHW contracts with, including, but not limited to Health Care LA IPA and Regal Medical Group.
Documents contacts and maintains files, utilizing Point Care for enrollment allowing them to accurately qualify and enroll patients into coverage, faster.
Stays current with APLA Health programs.
Follow up to verify the status of enrollment applications and assist clients who are experiencing problems.
Complete a comprehensive benefits and qualified health insurance assessment for each client.
Maintain and update all client records via eClinicalWorks electronic health record system and reviews to verify and ensure data entered are accurate.
Answer and respond to incoming telephone calls and emails regarding eligibility in qualified health plans and Public Benefits according to agency policy.
Describe what a summary of benefits document is and where to locate a summary of benefits. Explain where to find information about provider networks.
Collaborate with other programs at APLA Health & Wellness and other service organizations to facilitate the provision of services.
Maintain an extensive awareness of client resources, both agency-wide and Federally Qualified community based healthcare organization (FQHC).
Prepare reports and client records as required to meet APLA Health & Wellness, city, state, and federal program requirements.
Follow agency policies and maintain agency standards with regards to client confidentiality and HIPAA compliance.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
A high school diploma and 1 year experience in benefits enrollment. Must be trained as a Medi-Cal Enroller, Covered CA Certified Enrollment Counselor (CEC) and ADAP/OA HIPP/PrEP-AP Enroller or acquire these certifications within six (6) months of hire. A proficiency in writing, proofreading and grammar skills is important, as well as interpersonal customer service skills. Bilingual Spanish/English required.
Knowledge of:
Interviewing and assessment techniques; vocational rehabilitation and/or related occupational fields, knowledge of word processing and eClinicalWorks electronic health records data entry; HIV disease and related chronic illness and disability issues; comprehensive understanding of public benefits programs and policies; qualified health plans, including, but not limited to Covered CA, Medi-Cal, Medicare, My Health LA, and Ryan White. Must have knowledge of the healthcare field.
Ability to:
Work under minimal supervision; assess psychosocial and occupational/vocational needs; utilize agency and community resources; communicate effectively (orally and in writing) in both one-on-one and public settings; respond with empathy to the needs of clients, staff and volunteers; participate as a member of a team operating in a diverse, multi-cultural environment.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Work under minimal supervision; assess psychosocial and occupational/vocational needs; utilize agency and community resources; communicate effectively (orally and in writing) in both one-on-one and public settings; respond with empathy to the needs of clients, staff and volunteers; participate as a member of a team operating in a diverse, multi-cultural environment.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID 19 vaccination and Booster or Medical/Religious exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Oct 06, 2023
Full time
POSITION SUMMARY:
Under the direction of the Enrollment & Eligibility Manager, and in accordance with HRSA contract requirements, the Enrollment Specialist I assists clients, either directly or through referral, with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, and MHLA, as well as with the process of accessing Public Benefits.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Screen clients using PointCare for eligibility in and assist with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, MHLA, commercial products, Ryan White, ADAP, and PrEP-AP as well as with the process of accessing Public Benefits.
Serve as the APLA Health & Wellness point of contact for addressing issues related to health plans that are part of independent physicians associations (IPAs) that APLAHW contracts with, including, but not limited to Health Care LA IPA and Regal Medical Group.
Documents contacts and maintains files, utilizing Point Care for enrollment allowing them to accurately qualify and enroll patients into coverage, faster.
Stays current with APLA Health programs.
Follow up to verify the status of enrollment applications and assist clients who are experiencing problems.
Complete a comprehensive benefits and qualified health insurance assessment for each client.
Maintain and update all client records via eClinicalWorks electronic health record system and reviews to verify and ensure data entered are accurate.
Answer and respond to incoming telephone calls and emails regarding eligibility in qualified health plans and Public Benefits according to agency policy.
Describe what a summary of benefits document is and where to locate a summary of benefits. Explain where to find information about provider networks.
Collaborate with other programs at APLA Health & Wellness and other service organizations to facilitate the provision of services.
Maintain an extensive awareness of client resources, both agency-wide and Federally Qualified community based healthcare organization (FQHC).
Prepare reports and client records as required to meet APLA Health & Wellness, city, state, and federal program requirements.
Follow agency policies and maintain agency standards with regards to client confidentiality and HIPAA compliance.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
A high school diploma and 1 year experience in benefits enrollment. Must be trained as a Medi-Cal Enroller, Covered CA Certified Enrollment Counselor (CEC) and ADAP/OA HIPP/PrEP-AP Enroller or acquire these certifications within six (6) months of hire. A proficiency in writing, proofreading and grammar skills is important, as well as interpersonal customer service skills. Bilingual Spanish/English required.
Knowledge of:
Interviewing and assessment techniques; vocational rehabilitation and/or related occupational fields, knowledge of word processing and eClinicalWorks electronic health records data entry; HIV disease and related chronic illness and disability issues; comprehensive understanding of public benefits programs and policies; qualified health plans, including, but not limited to Covered CA, Medi-Cal, Medicare, My Health LA, and Ryan White. Must have knowledge of the healthcare field.
Ability to:
Work under minimal supervision; assess psychosocial and occupational/vocational needs; utilize agency and community resources; communicate effectively (orally and in writing) in both one-on-one and public settings; respond with empathy to the needs of clients, staff and volunteers; participate as a member of a team operating in a diverse, multi-cultural environment.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Work under minimal supervision; assess psychosocial and occupational/vocational needs; utilize agency and community resources; communicate effectively (orally and in writing) in both one-on-one and public settings; respond with empathy to the needs of clients, staff and volunteers; participate as a member of a team operating in a diverse, multi-cultural environment.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID 19 vaccination and Booster or Medical/Religious exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
This position will pay $24.47 - $29.48. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Program Manager of Care Coordination Services, coordinate program strategies to engage HIV+ MSM to increase the self-efficacy to navigate the healthcare system to ensure access to timely and appropriate care and improve health outcomes. The Program Coordinator further provides non-medical case management to the West Hollywood Community member.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop, coordinate, and implement outreach activities.
Coordinate data collection and reporting used for monthly reports.
Identify community leaders and key informants to serve as social network contacts.
Complete monthly reports as required by the Options contract.
Implement the core concepts and key components of the Options intervention.
Manage program supplies and purchase supplies as needed for distribution to clients.
Develop level curricula and facilitate group-level workshops.
Chart client progress and reporting through data entry and maintain client files according to program protocols.
Follow up with providers and clients to assess whether a referral was successful.
Assure client confidentiality as defined by HIPPA and APLA Health policy and procedures.
Participate in program quality management processes
Attend community meetings to promote APLA Health programs and encourage client referrals.
Participate in events that promote APLA Health’s services.
Attend regularly scheduled in-service to increase knowledge of resources that facilitate appropriate and relevant referrals.
Provide non-medical case management to West Hollywood Community Members.
Complete quarterly reports for the West Hollywood program.
Attend trainings to enhance knowledge and skills to promote client engagement and retention skills.
Develop outreach materials (brochures, media articles, etc.) to inform the public about APLA Health’s services.
Strictly adhere to HIPAA guidelines and regulations to protect patient rights and confidentiality of protected health information (PHI), including, but not limited to, personal and financial information.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
Qualifications
REQUIREMENTS:
Training and Experience:
Possess a Bachelor's degree from an accredited institution and experience working in HIV services with a minimum of three (3) years' experience working in HIV or a related field of health services. Experience implementing program activities, data collection and knowledge of HIV-related treatments; experience with patient records and files and working with gay and non-gay identified MSM; experience working with physicians, in the healthcare system and with community-based organizations and clinics. Experience in a nonprofit environment preferred; specific training/experience with HIV-related issues, homelessness, mental illness and substance-using individuals preferred. Bilingual English/Spanish preferred.
Knowledge of:
HIV care, treatment and prevention service delivery system; HIV pathogenesis, symptoms, approved HIV treatments and clinical trials; co-morbidities, such as viral hepatitis, TB and other related diseases; HIV-related research procedures and structures; program evaluation; epidemiology of HIV transmission and general epidemiological tools; HIV testing; HIV risk-reduction techniques; health behavior theories and models; health literacy; cultural competency; and communities most impacted by HIV.
Ability to:
Explain scientific information in simple terms, both verbally and in writing; participate as an effective member of a large service organization; demonstrate non-judgment and compassion towards people, with an emphasis on providing them with the tools necessary to increase positive health outcomes; maintain confidentiality of clients; work in the field with minimal supervision; when necessary, advocate for the rights of clients in medical settings; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is position is a blend of working in the field to meet with clients and an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
This position requires local travel within Los Angeles County to meet with clients. When needed, the position may require out-of-town travel to national conferences addressing HIV prevention and/or engagement in care.
COVID-19 vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Sep 13, 2023
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
This position will pay $24.47 - $29.48. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Program Manager of Care Coordination Services, coordinate program strategies to engage HIV+ MSM to increase the self-efficacy to navigate the healthcare system to ensure access to timely and appropriate care and improve health outcomes. The Program Coordinator further provides non-medical case management to the West Hollywood Community member.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop, coordinate, and implement outreach activities.
Coordinate data collection and reporting used for monthly reports.
Identify community leaders and key informants to serve as social network contacts.
Complete monthly reports as required by the Options contract.
Implement the core concepts and key components of the Options intervention.
Manage program supplies and purchase supplies as needed for distribution to clients.
Develop level curricula and facilitate group-level workshops.
Chart client progress and reporting through data entry and maintain client files according to program protocols.
Follow up with providers and clients to assess whether a referral was successful.
Assure client confidentiality as defined by HIPPA and APLA Health policy and procedures.
Participate in program quality management processes
Attend community meetings to promote APLA Health programs and encourage client referrals.
Participate in events that promote APLA Health’s services.
Attend regularly scheduled in-service to increase knowledge of resources that facilitate appropriate and relevant referrals.
Provide non-medical case management to West Hollywood Community Members.
Complete quarterly reports for the West Hollywood program.
Attend trainings to enhance knowledge and skills to promote client engagement and retention skills.
Develop outreach materials (brochures, media articles, etc.) to inform the public about APLA Health’s services.
Strictly adhere to HIPAA guidelines and regulations to protect patient rights and confidentiality of protected health information (PHI), including, but not limited to, personal and financial information.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
Qualifications
REQUIREMENTS:
Training and Experience:
Possess a Bachelor's degree from an accredited institution and experience working in HIV services with a minimum of three (3) years' experience working in HIV or a related field of health services. Experience implementing program activities, data collection and knowledge of HIV-related treatments; experience with patient records and files and working with gay and non-gay identified MSM; experience working with physicians, in the healthcare system and with community-based organizations and clinics. Experience in a nonprofit environment preferred; specific training/experience with HIV-related issues, homelessness, mental illness and substance-using individuals preferred. Bilingual English/Spanish preferred.
Knowledge of:
HIV care, treatment and prevention service delivery system; HIV pathogenesis, symptoms, approved HIV treatments and clinical trials; co-morbidities, such as viral hepatitis, TB and other related diseases; HIV-related research procedures and structures; program evaluation; epidemiology of HIV transmission and general epidemiological tools; HIV testing; HIV risk-reduction techniques; health behavior theories and models; health literacy; cultural competency; and communities most impacted by HIV.
Ability to:
Explain scientific information in simple terms, both verbally and in writing; participate as an effective member of a large service organization; demonstrate non-judgment and compassion towards people, with an emphasis on providing them with the tools necessary to increase positive health outcomes; maintain confidentiality of clients; work in the field with minimal supervision; when necessary, advocate for the rights of clients in medical settings; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is position is a blend of working in the field to meet with clients and an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
This position requires local travel within Los Angeles County to meet with clients. When needed, the position may require out-of-town travel to national conferences addressing HIV prevention and/or engagement in care.
COVID-19 vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $23.92 – $28.45/hr. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Enrollment & Eligibility Manager, and in accordance with HRSA contract requirements, the Enrollment Specialist II assists clients, either directly or through referral, with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, and MHLA, as well as with the process of accessing Public Benefits.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Screen clients using PointCare for eligibility in and assist with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, MHLA, commercial products, Ryan White, ADAP, PrEP-AP as well as with the process of accessing Public Benefits.
Serve as the APLA Health & Wellness point of contact for addressing issues related to health plans that are part of independent physicians associations (IPAs) that APLAHW contracts with, including, but not limited to Health Care LA IPA and Regal Medical Group.
Documents contacts and maintains files, utilizing Point Care for enrollment allowing them to accurately qualify and enroll patients into coverage, faster.
Assist Enrollment & Eligibility Manager with training for new staff when requested.
Provides support for questions from Enrollment Specialists I and other clinic staff in the absence of the Enrollment & Eligibility Manager.
Responsible to provide access to Health Plan provider logins to staff so they can check patient's eligibility, coverage and check claim status.
Stay current with APLA Health programs.
Follow up to verify the status of enrollment applications and assist clients who are experiencing problems.
Complete a comprehensive benefits and qualified health insurance assessment for each client.
Maintain and update all client records via eClinicalWorks electronic health record system and reviews to verify and ensure data entered are accurate.
Answer and respond to incoming telephone calls and emails regarding eligibility in qualified health plans and Public Benefits according to agency policy.
Describe what a summary of benefits document is and where to locate a summary of benefits. Explain where to find information about provider networks.
Answer and respond to incoming telephone calls and emails regarding eligibility in qualified health plans and Public Benefits according to APLA Health & Wellness.
Collaborate with other programs at APLA Health & Wellness and other service organizations to facilitate the provision of services.
Maintain an extensive awareness of client resources, both agency-wide and Federally Qualified community based healthcare organization (FQHC).
Attend relevant trainings relating to benefits programs such as My Health LA, and trainings required to meet contract requirements.
Prepare reports and client records as required to meet APLA Health & Wellness, city, state, and federal program requirements.
Follow agency policies and maintain agency standards with regards to client confidentiality and HIPAA compliance.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
A high school diploma and at least five years’ experience in benefits enrollment, or an AA degree and a minimum of two years’ experience in benefits enrollment. Must be trained as a Medi-Cal Enroller, Covered CA Certified Enrollment Counselor (CEC) and ADAP/OA HIPP/PrEP-AP Enroller or acquire these certifications within six (6) months of hire. A proficiency in writing, proofreading and grammar skills is important, as well as interpersonal customer service skills. Bilingual Spanish/English required.
Knowledge of:
Interviewing and assessment techniques; vocational rehabilitation and/or related occupational fields, knowledge of word processing and eClinicalWorks electronic health records data entry; HIV disease and related chronic illness and disability issues; comprehensive understanding of public benefits programs and policies; qualified health plans, including, but not limited to Covered CA, Medi-Cal, and Medicare, My Health LA and Ryan White. Must have knowledge of the healthcare field.
Ability to:
Work under minimal supervision; assess psychosocial and occupational/vocational needs; utilize agency and community resources; communicate effectively (orally and in writing) in both one-on-one and public settings; respond with empathy to the needs of clients, staff and volunteers; participate as a member of a team operating in a diverse, multi-cultural environment.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
An Equal Opportunity Employer: minority/ female/transgender/ disability/ veteran
Sep 01, 2023
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $23.92 – $28.45/hr. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Enrollment & Eligibility Manager, and in accordance with HRSA contract requirements, the Enrollment Specialist II assists clients, either directly or through referral, with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, and MHLA, as well as with the process of accessing Public Benefits.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Screen clients using PointCare for eligibility in and assist with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, MHLA, commercial products, Ryan White, ADAP, PrEP-AP as well as with the process of accessing Public Benefits.
Serve as the APLA Health & Wellness point of contact for addressing issues related to health plans that are part of independent physicians associations (IPAs) that APLAHW contracts with, including, but not limited to Health Care LA IPA and Regal Medical Group.
Documents contacts and maintains files, utilizing Point Care for enrollment allowing them to accurately qualify and enroll patients into coverage, faster.
Assist Enrollment & Eligibility Manager with training for new staff when requested.
Provides support for questions from Enrollment Specialists I and other clinic staff in the absence of the Enrollment & Eligibility Manager.
Responsible to provide access to Health Plan provider logins to staff so they can check patient's eligibility, coverage and check claim status.
Stay current with APLA Health programs.
Follow up to verify the status of enrollment applications and assist clients who are experiencing problems.
Complete a comprehensive benefits and qualified health insurance assessment for each client.
Maintain and update all client records via eClinicalWorks electronic health record system and reviews to verify and ensure data entered are accurate.
Answer and respond to incoming telephone calls and emails regarding eligibility in qualified health plans and Public Benefits according to agency policy.
Describe what a summary of benefits document is and where to locate a summary of benefits. Explain where to find information about provider networks.
Answer and respond to incoming telephone calls and emails regarding eligibility in qualified health plans and Public Benefits according to APLA Health & Wellness.
Collaborate with other programs at APLA Health & Wellness and other service organizations to facilitate the provision of services.
Maintain an extensive awareness of client resources, both agency-wide and Federally Qualified community based healthcare organization (FQHC).
Attend relevant trainings relating to benefits programs such as My Health LA, and trainings required to meet contract requirements.
Prepare reports and client records as required to meet APLA Health & Wellness, city, state, and federal program requirements.
Follow agency policies and maintain agency standards with regards to client confidentiality and HIPAA compliance.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
A high school diploma and at least five years’ experience in benefits enrollment, or an AA degree and a minimum of two years’ experience in benefits enrollment. Must be trained as a Medi-Cal Enroller, Covered CA Certified Enrollment Counselor (CEC) and ADAP/OA HIPP/PrEP-AP Enroller or acquire these certifications within six (6) months of hire. A proficiency in writing, proofreading and grammar skills is important, as well as interpersonal customer service skills. Bilingual Spanish/English required.
Knowledge of:
Interviewing and assessment techniques; vocational rehabilitation and/or related occupational fields, knowledge of word processing and eClinicalWorks electronic health records data entry; HIV disease and related chronic illness and disability issues; comprehensive understanding of public benefits programs and policies; qualified health plans, including, but not limited to Covered CA, Medi-Cal, and Medicare, My Health LA and Ryan White. Must have knowledge of the healthcare field.
Ability to:
Work under minimal supervision; assess psychosocial and occupational/vocational needs; utilize agency and community resources; communicate effectively (orally and in writing) in both one-on-one and public settings; respond with empathy to the needs of clients, staff and volunteers; participate as a member of a team operating in a diverse, multi-cultural environment.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
An Equal Opportunity Employer: minority/ female/transgender/ disability/ veteran
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Program Manager of Care Coordination Services, coordinate program strategies to engage HIV+ MSM to increase the self-efficacy to navigate the healthcare system to ensure access to timely and appropriate care and improve health outcomes. The Program Coordinator further provides non-medical case management to the West Hollywood Community members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop, coordinate, and implement outreach activities.
Coordinate data collection and reporting used for monthly reports.
Identify community leaders and key informants to serve as social network contacts.
Complete monthly reports as required by the Options contract.
Implement the core concepts and key components of the Options intervention.
Manage program supplies and purchase supplies as needed for distribution to clients.
Develop level curricula and facilitate group-level workshops.
Chart client progress and reporting through data entry and maintain client files according to program protocols.
Follow up with providers and clients to assess whether a referral was successful.
Assure client confidentiality as defined by HIPPA and APLA Health policy and procedures.
Participate in program quality management processes
Attend community meetings to promote APLA Health programs and encourage client referrals.
Participate in events that promote APLA Health’s services.
Attend regularly scheduled in-service to increase knowledge of resources that facilitate appropriate and relevant referrals.
Provide non-medical case management to West Hollywood Community Members.
Complete quarterly reports for the West Hollywood program.
Attend trainings to enhance knowledge and skills to promote client engagement and retention skills.
Develop outreach materials (brochures, media articles, etc.) to inform the public about APLA Health’s services.
Strictly adhere to HIPAA guidelines and regulations to protect patient rights and confidentiality of protected health information (PHI), including, but not limited to, personal and financial information.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Possess a Bachelor's degree from an accredited institution and experience working in HIV services with a minimum of three (3) years' experience working in HIV or a related field of health services. Experience implementing program activities, data collection and knowledge of HIV-related treatments; experience with patient records and files and working with gay and non-gay identified MSM; experience working with physicians, in the healthcare system and with community-based organizations and clinics. Experience in a nonprofit environment preferred; specific training/experience with HIV-related issues, homelessness, mental illness and substance-using individuals preferred.
Bilingual English/Spanish preferred.
Knowledge of:
HIV care, treatment and prevention service delivery system; HIV pathogenesis, symptoms, approved HIV treatments and clinical trials; co-morbidities, such as viral hepatitis, TB and other related diseases; HIV-related research procedures and structures; program evaluation; epidemiology of HIV transmission and general epidemiological tools; HIV testing; HIV risk-reduction techniques; health behavior theories and models; health literacy; cultural competency; and communities most impacted by HIV.
Ability to:
Explain scientific information in simple terms, both verbally and in writing; participate as an effective member of a large service organization; demonstrate non-judgment and compassion towards people, with an emphasis on providing them with the tools necessary to increase positive health outcomes; maintain confidentiality of clients; work in the field with minimal supervision; when necessary, advocate for the rights of clients in medical settings; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is position is a blend of working in the field to meet with clients and an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. This position requires local travel within Los Angeles County to meet with clients. When needed, the position may require out-of-town travel to national conferences addressing HIV prevention and/or engagement in care.
COVID-19 vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Jul 27, 2023
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Program Manager of Care Coordination Services, coordinate program strategies to engage HIV+ MSM to increase the self-efficacy to navigate the healthcare system to ensure access to timely and appropriate care and improve health outcomes. The Program Coordinator further provides non-medical case management to the West Hollywood Community members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop, coordinate, and implement outreach activities.
Coordinate data collection and reporting used for monthly reports.
Identify community leaders and key informants to serve as social network contacts.
Complete monthly reports as required by the Options contract.
Implement the core concepts and key components of the Options intervention.
Manage program supplies and purchase supplies as needed for distribution to clients.
Develop level curricula and facilitate group-level workshops.
Chart client progress and reporting through data entry and maintain client files according to program protocols.
Follow up with providers and clients to assess whether a referral was successful.
Assure client confidentiality as defined by HIPPA and APLA Health policy and procedures.
Participate in program quality management processes
Attend community meetings to promote APLA Health programs and encourage client referrals.
Participate in events that promote APLA Health’s services.
Attend regularly scheduled in-service to increase knowledge of resources that facilitate appropriate and relevant referrals.
Provide non-medical case management to West Hollywood Community Members.
Complete quarterly reports for the West Hollywood program.
Attend trainings to enhance knowledge and skills to promote client engagement and retention skills.
Develop outreach materials (brochures, media articles, etc.) to inform the public about APLA Health’s services.
Strictly adhere to HIPAA guidelines and regulations to protect patient rights and confidentiality of protected health information (PHI), including, but not limited to, personal and financial information.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Possess a Bachelor's degree from an accredited institution and experience working in HIV services with a minimum of three (3) years' experience working in HIV or a related field of health services. Experience implementing program activities, data collection and knowledge of HIV-related treatments; experience with patient records and files and working with gay and non-gay identified MSM; experience working with physicians, in the healthcare system and with community-based organizations and clinics. Experience in a nonprofit environment preferred; specific training/experience with HIV-related issues, homelessness, mental illness and substance-using individuals preferred.
Bilingual English/Spanish preferred.
Knowledge of:
HIV care, treatment and prevention service delivery system; HIV pathogenesis, symptoms, approved HIV treatments and clinical trials; co-morbidities, such as viral hepatitis, TB and other related diseases; HIV-related research procedures and structures; program evaluation; epidemiology of HIV transmission and general epidemiological tools; HIV testing; HIV risk-reduction techniques; health behavior theories and models; health literacy; cultural competency; and communities most impacted by HIV.
Ability to:
Explain scientific information in simple terms, both verbally and in writing; participate as an effective member of a large service organization; demonstrate non-judgment and compassion towards people, with an emphasis on providing them with the tools necessary to increase positive health outcomes; maintain confidentiality of clients; work in the field with minimal supervision; when necessary, advocate for the rights of clients in medical settings; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is position is a blend of working in the field to meet with clients and an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. This position requires local travel within Los Angeles County to meet with clients. When needed, the position may require out-of-town travel to national conferences addressing HIV prevention and/or engagement in care.
COVID-19 vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Cummins Behavioral Health Systems, Inc
Avon, IN, USA 46123
Cummins Behavioral Health Systems, Inc. has a full time, hybrid/remote position available as a Centralized Access Representative in Avon, Indiana.
Job Summary:
Under the general supervision of the Centralized Access Team Leader. Looking for a positive, empathic, and professional individual. The Centralized Access Representative performs essential functions pertaining to admission process including inquiry, virtual access, and scheduling.
Essential Functions and job duties:
Answer incoming calls for new consumers.
Completion of the inquiry documentation.
Schedule new appointments and scheduling follow-up/cancelation/reschedules appointments.
Verify insurance to determine eligibility, deductible and co-payment amounts and obtain initial authorization and enter coverage plans.
Direct and assist new consumers to patient portal or Cummins website to complete registration and clinical paperwork which includes completing the following:
Send email including Guide on How to Access Portal/Cummins Website and Instructions on Downloading Google and confirm receipt of email before getting off the phone.
Review needed forms to be completed prior to intake.
Explain the intake process and hours of open access.
Review, and verify, that all intake paperwork is complete and/or scanned into electronic health record and update electronic health record as needed and complete the registration process.
This position will be hybrid/remote after 3 months.
Additional Responsibilities: May be assigned other responsibilities as designated by supervisor.
Education and/or Experience:
High School graduate or equivalent preferred.
Minimum of two (2) years of work experience in medical or behavioral health office and or 2 years customer service.
Bilingual preferred but not required.
Qualification Requirements:
You are required to have received at least one COVID-19 vaccine prior to your first day of employment.
Knowledge of medical terminology preferred
Strong computer skills, including experience with Internet and Internet usage, Excel, Word, email, and web-based applications.
Demonstrates an ability to use good judgment for maintaining confidentiality.
Regular and predictable attendance and punctuality.
Knowledge, Skills & Abilities:
Ability to establish rapport quickly.
Ability to communicate and demonstrate problem-solving skills.
Ability to collect information from consumer and family members to determine nature and extent of consumer needs.
Ability to maintain ethical behavior in relationship with consumer.
Ability to provide courteous customer service to consumers and other staff members.
Ability to multi-task, have attention to detail, strong organization skills, and a team player.
Ability to work well under pressure in a fast-paced environment
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
Benefits Include:
Competitive salaries
Excellent work life balance (paid time off and holidays)
Professional and Leadership Training and advancement
Diverse career tracts
Comprehensive insurance package
Clinical support from leaders in field
Matching contributions to your 401K program
Learn about the many rewards of a career with Cummins. Apply today at: www.cumminsbhs.org
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/226854-47726.html
Jul 26, 2023
Full time
Cummins Behavioral Health Systems, Inc. has a full time, hybrid/remote position available as a Centralized Access Representative in Avon, Indiana.
Job Summary:
Under the general supervision of the Centralized Access Team Leader. Looking for a positive, empathic, and professional individual. The Centralized Access Representative performs essential functions pertaining to admission process including inquiry, virtual access, and scheduling.
Essential Functions and job duties:
Answer incoming calls for new consumers.
Completion of the inquiry documentation.
Schedule new appointments and scheduling follow-up/cancelation/reschedules appointments.
Verify insurance to determine eligibility, deductible and co-payment amounts and obtain initial authorization and enter coverage plans.
Direct and assist new consumers to patient portal or Cummins website to complete registration and clinical paperwork which includes completing the following:
Send email including Guide on How to Access Portal/Cummins Website and Instructions on Downloading Google and confirm receipt of email before getting off the phone.
Review needed forms to be completed prior to intake.
Explain the intake process and hours of open access.
Review, and verify, that all intake paperwork is complete and/or scanned into electronic health record and update electronic health record as needed and complete the registration process.
This position will be hybrid/remote after 3 months.
Additional Responsibilities: May be assigned other responsibilities as designated by supervisor.
Education and/or Experience:
High School graduate or equivalent preferred.
Minimum of two (2) years of work experience in medical or behavioral health office and or 2 years customer service.
Bilingual preferred but not required.
Qualification Requirements:
You are required to have received at least one COVID-19 vaccine prior to your first day of employment.
Knowledge of medical terminology preferred
Strong computer skills, including experience with Internet and Internet usage, Excel, Word, email, and web-based applications.
Demonstrates an ability to use good judgment for maintaining confidentiality.
Regular and predictable attendance and punctuality.
Knowledge, Skills & Abilities:
Ability to establish rapport quickly.
Ability to communicate and demonstrate problem-solving skills.
Ability to collect information from consumer and family members to determine nature and extent of consumer needs.
Ability to maintain ethical behavior in relationship with consumer.
Ability to provide courteous customer service to consumers and other staff members.
Ability to multi-task, have attention to detail, strong organization skills, and a team player.
Ability to work well under pressure in a fast-paced environment
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
Benefits Include:
Competitive salaries
Excellent work life balance (paid time off and holidays)
Professional and Leadership Training and advancement
Diverse career tracts
Comprehensive insurance package
Clinical support from leaders in field
Matching contributions to your 401K program
Learn about the many rewards of a career with Cummins. Apply today at: www.cumminsbhs.org
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/226854-47726.html
Job Summary
The position serves as the Victim Advocate for child victims of abuse crimes and works as a part of the CJC multidisciplinary response team on-site at the Children’s Justice Center (CJC). CJC’s Victim Advocate provides information and support about justice system procedures and processes and provides linkages to needed services and community resources. Duties involve initiating contact with victims and witnesses, providing assistance and in-court support to victims, explaining court processes, participating in interviews and case discussions. This position reports directly to the CJC Executive Director.
Qualifications
Bachelor’s degree with major course work in justice administration, counseling, psychology, social sciences
Three years of direct work experience in a victim advocate role and formal training in victim advocacy services
Any combination of experience and training that would likely provide the required knowledge and abilities will be considered.
A degree must have been conferred by an institution of higher education and have National Recognition of Accrediting Agencies by the U.S. Secretary of Education, and official transcripts will be required at the time of hire.
Experience and knowledge of the criminal judicial system and prior work experience in a multidisciplinary professional team including effective communication with children, teens and non-offending family members.
Experience as an advocate for children who have been victims of abuse is preferred.
Bilingual (Spanish-English) speaking and writing skills are preferred.
Knowledge of: Laws and regulations related to victim/witness’ rights and the criminal justice system; procedures of Superior, District and Juvenile Courts; Children’s Advocacy Centers and the multidisciplinary team model; child welfare response and interventions; available community counseling resources and programs; principles and practices of victim advocacy services; crisis intervention techniques; experience working with diverse populations; accessing resources including crisis intervention services; and how to manage confidential case notes and files.
Ability to: Work well as a member of a collaborative professional response team to provide a comprehensive and coordinated response with law enforcement, prosecutors, medical and mental health providers and child protective service social workers; advocate for victims; provide information to victims and their non-offending family members in an understandable manner; provide culturally sensitivity advocacy services and make accommodations for special needs; effectively build rapport and interact with children and their non-offending family members; schedule and manage time well; provide services in a timely manner; understand and follow established laws, regulations, policies and procedures that direct the work and role of an advocate; maintain an independent advocate role while collaborating with other disciplines who share the same client; efficient use of a computer; drive and have a car available to utilize when necessary to meet with clients off site; and maintain confidential records.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 11.709 $24.90 - $31.84- per hour
May 15, 2023
Full time
Job Summary
The position serves as the Victim Advocate for child victims of abuse crimes and works as a part of the CJC multidisciplinary response team on-site at the Children’s Justice Center (CJC). CJC’s Victim Advocate provides information and support about justice system procedures and processes and provides linkages to needed services and community resources. Duties involve initiating contact with victims and witnesses, providing assistance and in-court support to victims, explaining court processes, participating in interviews and case discussions. This position reports directly to the CJC Executive Director.
Qualifications
Bachelor’s degree with major course work in justice administration, counseling, psychology, social sciences
Three years of direct work experience in a victim advocate role and formal training in victim advocacy services
Any combination of experience and training that would likely provide the required knowledge and abilities will be considered.
A degree must have been conferred by an institution of higher education and have National Recognition of Accrediting Agencies by the U.S. Secretary of Education, and official transcripts will be required at the time of hire.
Experience and knowledge of the criminal judicial system and prior work experience in a multidisciplinary professional team including effective communication with children, teens and non-offending family members.
Experience as an advocate for children who have been victims of abuse is preferred.
Bilingual (Spanish-English) speaking and writing skills are preferred.
Knowledge of: Laws and regulations related to victim/witness’ rights and the criminal justice system; procedures of Superior, District and Juvenile Courts; Children’s Advocacy Centers and the multidisciplinary team model; child welfare response and interventions; available community counseling resources and programs; principles and practices of victim advocacy services; crisis intervention techniques; experience working with diverse populations; accessing resources including crisis intervention services; and how to manage confidential case notes and files.
Ability to: Work well as a member of a collaborative professional response team to provide a comprehensive and coordinated response with law enforcement, prosecutors, medical and mental health providers and child protective service social workers; advocate for victims; provide information to victims and their non-offending family members in an understandable manner; provide culturally sensitivity advocacy services and make accommodations for special needs; effectively build rapport and interact with children and their non-offending family members; schedule and manage time well; provide services in a timely manner; understand and follow established laws, regulations, policies and procedures that direct the work and role of an advocate; maintain an independent advocate role while collaborating with other disciplines who share the same client; efficient use of a computer; drive and have a car available to utilize when necessary to meet with clients off site; and maintain confidential records.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 11.709 $24.90 - $31.84- per hour
This position is eligible for a $2000 sign-on bonus!
Bay State Community Services (BSCS) values all types of human diversity. Everyone contributes to the improvement of BSCS and the greater community. We remain committed to raising awareness and joining efforts of justice, equity, and inclusion.
The Flexible Support Services (FLEX) program assists families and youth in developing the skills and supports that promote family cohesion and successful community living. This service strengthens the family by successfully engaging the youth and family in focused interventions and therapeutic behavioral supports that enhance youth and family’s communication, problem solving, conflict resolution, and limit setting skills; increase effective patterns of family interactions.
Job description
The Youth and Family Therapist on the Flex team will provide assessment and integrative counseling services to individuals and families on the South Shore. This opportunity allows you to work with families in their own natural home environment where you have the ability to enact real change!Every day is new and exciting!!! This position allows for opportunity to learn and diversify your own knowledge and skills. You will be part of a small, supportive, team that works collaboratively with all family providers. Our team values creativity and individuality of all staff and encourage staff to bring their own strengths to their daily work. The Flex team is a supportive and inclusive environment. Our team offers individual supervision, group supervision as well as exciting team building activities. This salaried position allows you to build flexibility into your schedule while also being able to support families.
What You Will Be Doing to Make a Difference...
You will be able to engage in a strength-based wraparound process to support youth and families to lead healthier lives.
Bring your own creativity to support families and teams in coming up with solutions to their identified concerns.
You have the opportunity to work with a small caseload of families to support them in achieving their identified goals.
Work with children, adolescents, adults , and families who may represent varying ethnicities, cultures, and religions;
Bay State Community Services (BSCS) recognized the hard work and dedication of our staff and has developed a comprehensive benefit package to support you and your family.
Benefits Begin On Your First Day of Employment
Important Health and Wellness Benefits
Blue Cross and Blue Shield Health and Dental Insurance
Eye-Med Vision Benefits
Employer Paid Life and Long-Term Disability Insurance
Medical Flexible Spending Account and Dependent Care Account
Employee Assistance Program
Generous Paid Time Off
35 Days Paid Time Off (15 Vacation Days, 12 Holidays and 8 Sick Days)
Additional Benefits
Retirement Plan 403(b) (up to 6% match after the first year of employment)
Opportunities for Student Loan Forgiveness
Mileage reimbursement
Extensive Training Program
Monthly Agency Wide Trainings (includes CEU's for obtaining/retaining license - LMHC, LMFT, LADC, CARC, LCSW and LICSW)
Supervision for Licensure and Specializations
Immediate Access to Comprehensive Online Self-Paced CEU Trainings
Opportunities for Certification in Evidence Based Practices
Requirements
· Master’s Degree in Human Services field (i.e. Psychology, Social Work, Mental Health Counseling etc)
· License Eligible (LMHC, LCSW, LICSW, LMFT) preferred but not required
· Valid MA Driver’s License, proof of insurance and reliable vehicle required
· At least 1 year of experience directly working individuals who struggle with mental and emotional challenges.
We Encourage….
· Bilingual speakers to apply (Spanish, Haitian Creole, Portuguese, Cape Verdean, and Cantonese languages accepted).
· Flexibility working in the afternoon and occasionally evening hours.
Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Bay State Community Services believes diversity, inclusion, and social justice are actions of integrity and respect, and as such Bay State Community Services seeks to operationalize policies, procedures and systems that support a talented, and diverse workforce .
May 03, 2023
Full time
This position is eligible for a $2000 sign-on bonus!
Bay State Community Services (BSCS) values all types of human diversity. Everyone contributes to the improvement of BSCS and the greater community. We remain committed to raising awareness and joining efforts of justice, equity, and inclusion.
The Flexible Support Services (FLEX) program assists families and youth in developing the skills and supports that promote family cohesion and successful community living. This service strengthens the family by successfully engaging the youth and family in focused interventions and therapeutic behavioral supports that enhance youth and family’s communication, problem solving, conflict resolution, and limit setting skills; increase effective patterns of family interactions.
Job description
The Youth and Family Therapist on the Flex team will provide assessment and integrative counseling services to individuals and families on the South Shore. This opportunity allows you to work with families in their own natural home environment where you have the ability to enact real change!Every day is new and exciting!!! This position allows for opportunity to learn and diversify your own knowledge and skills. You will be part of a small, supportive, team that works collaboratively with all family providers. Our team values creativity and individuality of all staff and encourage staff to bring their own strengths to their daily work. The Flex team is a supportive and inclusive environment. Our team offers individual supervision, group supervision as well as exciting team building activities. This salaried position allows you to build flexibility into your schedule while also being able to support families.
What You Will Be Doing to Make a Difference...
You will be able to engage in a strength-based wraparound process to support youth and families to lead healthier lives.
Bring your own creativity to support families and teams in coming up with solutions to their identified concerns.
You have the opportunity to work with a small caseload of families to support them in achieving their identified goals.
Work with children, adolescents, adults , and families who may represent varying ethnicities, cultures, and religions;
Bay State Community Services (BSCS) recognized the hard work and dedication of our staff and has developed a comprehensive benefit package to support you and your family.
Benefits Begin On Your First Day of Employment
Important Health and Wellness Benefits
Blue Cross and Blue Shield Health and Dental Insurance
Eye-Med Vision Benefits
Employer Paid Life and Long-Term Disability Insurance
Medical Flexible Spending Account and Dependent Care Account
Employee Assistance Program
Generous Paid Time Off
35 Days Paid Time Off (15 Vacation Days, 12 Holidays and 8 Sick Days)
Additional Benefits
Retirement Plan 403(b) (up to 6% match after the first year of employment)
Opportunities for Student Loan Forgiveness
Mileage reimbursement
Extensive Training Program
Monthly Agency Wide Trainings (includes CEU's for obtaining/retaining license - LMHC, LMFT, LADC, CARC, LCSW and LICSW)
Supervision for Licensure and Specializations
Immediate Access to Comprehensive Online Self-Paced CEU Trainings
Opportunities for Certification in Evidence Based Practices
Requirements
· Master’s Degree in Human Services field (i.e. Psychology, Social Work, Mental Health Counseling etc)
· License Eligible (LMHC, LCSW, LICSW, LMFT) preferred but not required
· Valid MA Driver’s License, proof of insurance and reliable vehicle required
· At least 1 year of experience directly working individuals who struggle with mental and emotional challenges.
We Encourage….
· Bilingual speakers to apply (Spanish, Haitian Creole, Portuguese, Cape Verdean, and Cantonese languages accepted).
· Flexibility working in the afternoon and occasionally evening hours.
Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Bay State Community Services believes diversity, inclusion, and social justice are actions of integrity and respect, and as such Bay State Community Services seeks to operationalize policies, procedures and systems that support a talented, and diverse workforce .
WORK SCHEDULE: This position is full time regular and non-exempt. Work hours will vary and may require working some evenings and weekends. Applicants who are fluent in Spanish will receive an additional $2.00 per hour language differential .
AT YOUTHCARE: YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding. Please Note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8.
ABOUT CASA DE LOS AMIGOS: This program has 2 locations and 20 beds, serving clients ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS). The majority of clients come from Central America.
POSITION SUMMARY: Under the supervision of the Program Manager, the Program Coordinator ensures each facility is maintained to state and federal health and safety standards, is appropriately stocked of food and supplies, maintains each vehicle in accordance with state and licensing regulations, and coordinates repairs with external providers and YouthCare’s Facilities Department. The role also provides direct supervision and support to clients in care during days which the role is scheduled to meet ratio requirements.
ESSENTIAL RESPONSIBILITIES:
Ensure Casa Uno and Casa Dos are appropriately stocked with supplies (including office supplies, occupancy supplies, and clothing and personal items for the clients).
Purchase program and/ client supplies as needed based on weekly inventory checks. Ensure supply storage areas remain organized and tidy.
Facilitate monthly fire drills, security checks, window alarm checks, and emergency lighting tests.
Provide educational workshops to clients and/or staff on fire safety, disaster preparedness, and other similar topics.
Complete Costco food orders on a weekly basis; ensure program is stocked with fresh, culturally appropriate foods to meet the weekly meal plans.
Ensure each employee has obtained their Food Handler’s Card and food is cooked and stored in accordance with food safety standards.
Fill up CASA vehicles gas tanks as needed.
Schedule quarterly preventative maintenance for each of the program vehicles. Schedule appointments for vehicles as issues arise.
Perform weekly audit of mileage logs to ensure they are completed to the standards of the organization. Send all logs to Facilities monthly.
Ensure each employee has taken 15-passenger and defensive driving training. Coordinate two supervised training drives with each employee prior to driving alone.
Coordinate facility repairs with YouthCare’s facilities department and/or external providers.
While in ratio, provide direct supervision of youth and associated tasks such as providing emotional support, cooking meals, facilitating transportation, participating in chores, completing required documentation/data entry, and facilitating life skills workshops.
Complete client intake and discharge procedures, as needed.
Provide assistance and transportation for client outings, medical appointments, and to the airport, as needed.
Assist with shift coverage by working shifts that others are unable to work due to illness, emergencies, etc. Attend applicable staff meetings.
Complete other duties as assigned by Lead Teacher, Program Supervisor, Program Manager, or Assistant Director.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS –
MINIMUM REQUIREMENTS:
High proficiency in both Spanish and English (both written and verbal)
At least 1 year of working with children and adolescents, immigrants and refugees, or other vulnerable populations.
Understanding of issues affecting recently arrived immigrants.
High School Diploma or GED.
Experience and credentials must comply with program contractual requirements, including but not limited to the Washington State Department of Children, Youth, and Families (DCYF) background clearance process and must be at least 21 years of age. DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
PREFERRED REQUIREMENTS:
BA in relevant field, or 3 years comparable experience preferred.
CONDITIONS OF EMPLOYMENT:
Must be able to provide I-9 supporting documentation for employment.
Ability to provide a negative TB Test (results must be within one-year of hire date).
Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.
DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
Ability to obtain a current Food Handler’s Card
Successful completion of pre-service trainings as required by contracting agencies. Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.
Computer software skills including Windows, Microsoft outlook, Microsoft Word and Excel.
Ability to adhere to the program’s Code of Conduct for the Prevention of Sexual Abuse, Ethics, and Boundaries.
Initiative, creativity, reliability, flexibility, thoroughness.
Strong verbal and written communication skills with good quality spelling, grammar and punctuation.
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to deal therapeutically with behavioral and emotional problems presented by young people and understanding of emotionally, physically, and sexually abused young people.
Ability to accurately maintain and produce files, records, logs and reports.
Ability to maintain professional boundaries with clients while building trust and respect.
Ability and willingness to stay awake and alert during overnight shifts.
Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
BENEFITS: YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period.
EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.
Feb 03, 2023
Full time
WORK SCHEDULE: This position is full time regular and non-exempt. Work hours will vary and may require working some evenings and weekends. Applicants who are fluent in Spanish will receive an additional $2.00 per hour language differential .
AT YOUTHCARE: YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding. Please Note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8.
ABOUT CASA DE LOS AMIGOS: This program has 2 locations and 20 beds, serving clients ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS). The majority of clients come from Central America.
POSITION SUMMARY: Under the supervision of the Program Manager, the Program Coordinator ensures each facility is maintained to state and federal health and safety standards, is appropriately stocked of food and supplies, maintains each vehicle in accordance with state and licensing regulations, and coordinates repairs with external providers and YouthCare’s Facilities Department. The role also provides direct supervision and support to clients in care during days which the role is scheduled to meet ratio requirements.
ESSENTIAL RESPONSIBILITIES:
Ensure Casa Uno and Casa Dos are appropriately stocked with supplies (including office supplies, occupancy supplies, and clothing and personal items for the clients).
Purchase program and/ client supplies as needed based on weekly inventory checks. Ensure supply storage areas remain organized and tidy.
Facilitate monthly fire drills, security checks, window alarm checks, and emergency lighting tests.
Provide educational workshops to clients and/or staff on fire safety, disaster preparedness, and other similar topics.
Complete Costco food orders on a weekly basis; ensure program is stocked with fresh, culturally appropriate foods to meet the weekly meal plans.
Ensure each employee has obtained their Food Handler’s Card and food is cooked and stored in accordance with food safety standards.
Fill up CASA vehicles gas tanks as needed.
Schedule quarterly preventative maintenance for each of the program vehicles. Schedule appointments for vehicles as issues arise.
Perform weekly audit of mileage logs to ensure they are completed to the standards of the organization. Send all logs to Facilities monthly.
Ensure each employee has taken 15-passenger and defensive driving training. Coordinate two supervised training drives with each employee prior to driving alone.
Coordinate facility repairs with YouthCare’s facilities department and/or external providers.
While in ratio, provide direct supervision of youth and associated tasks such as providing emotional support, cooking meals, facilitating transportation, participating in chores, completing required documentation/data entry, and facilitating life skills workshops.
Complete client intake and discharge procedures, as needed.
Provide assistance and transportation for client outings, medical appointments, and to the airport, as needed.
Assist with shift coverage by working shifts that others are unable to work due to illness, emergencies, etc. Attend applicable staff meetings.
Complete other duties as assigned by Lead Teacher, Program Supervisor, Program Manager, or Assistant Director.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS –
MINIMUM REQUIREMENTS:
High proficiency in both Spanish and English (both written and verbal)
At least 1 year of working with children and adolescents, immigrants and refugees, or other vulnerable populations.
Understanding of issues affecting recently arrived immigrants.
High School Diploma or GED.
Experience and credentials must comply with program contractual requirements, including but not limited to the Washington State Department of Children, Youth, and Families (DCYF) background clearance process and must be at least 21 years of age. DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
PREFERRED REQUIREMENTS:
BA in relevant field, or 3 years comparable experience preferred.
CONDITIONS OF EMPLOYMENT:
Must be able to provide I-9 supporting documentation for employment.
Ability to provide a negative TB Test (results must be within one-year of hire date).
Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.
DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
Ability to obtain a current Food Handler’s Card
Successful completion of pre-service trainings as required by contracting agencies. Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.
Computer software skills including Windows, Microsoft outlook, Microsoft Word and Excel.
Ability to adhere to the program’s Code of Conduct for the Prevention of Sexual Abuse, Ethics, and Boundaries.
Initiative, creativity, reliability, flexibility, thoroughness.
Strong verbal and written communication skills with good quality spelling, grammar and punctuation.
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to deal therapeutically with behavioral and emotional problems presented by young people and understanding of emotionally, physically, and sexually abused young people.
Ability to accurately maintain and produce files, records, logs and reports.
Ability to maintain professional boundaries with clients while building trust and respect.
Ability and willingness to stay awake and alert during overnight shifts.
Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
BENEFITS: YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period.
EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.
WORK SCHEDULE: This position is full time regular and exempt. Work hours will vary. Must be flexible, to be able to cover the floor as needed for extended periods of time (2-3 hours) but not entire shifts.
AT YOUTHCARE: YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity. Join our amazing CASA team and receive a new hire bonus up to $3,000.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption an an approved accommodation at time of On-Boarding. Please Note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
ABOUT CASA DE LOS AMIGOS: This program has 2 locations and 20 beds, serving clients ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS). The clients are unaccompanied minors, primarily from Central America, and the program’s goal is safe and timely reunification with family in the United States.
POSITION SUMMARY: Under the supervision of the Director of Adolescent Services, the Bilingual Mental Health Therapist is responsible for providing mental health services to young people at YouthCare in the ORR (Office of Refugee Resettlement) funded programs. Duties include initial mental health and risk assessments, one-on-one counseling sessions, facilitation, and planning of psychoeducational groups for young people, collaboration with case planning and completion of on-going assessment paperwork. This position requires a high degree of flexibility in responding to emergent needs of young people in crisis and good organizational and documentation skills.
ESSENTIAL RESPONSIBILITIES:
Provide a 20 - 40 hours weekly of direct client contact, including face-to-face counseling, and appropriate outside functions, such as escorting to appointments.
Carry a caseload of up to 10-20 active clients.
Assess each client’s goals, safety, and need for level of services. Screen all clients for human trafficking.
Provide each young person in care with weekly one-on-one sessions. Create and implement group curricula; facilitate groups on at least a weekly basis.
Partner with program leadership to create learning opportunities for Youth Counselors to learn about the mental health of clients, trauma-informed care, attachment theory, and other relevant topics for success in the program.
Provide referrals and case summaries to psychiatric providers in the event that it is necessary for young people to access a higher level of service.
Develop safety and behavioral contracts, as well as post-care resource lists that focus on mental health resources and coping skills following reunification. Communicate safety considerations to the team in a timely manner.
Conduct family sessions, provide psycho-education to sponsors, and conduct sponsor assessments (as needed) to ensure the safety of the family and home for the client’s reunification.
Complete and submit all documentation in a timely manner, including client intake and exit paperwork; assessment and service plans; child trafficking referrals, and significant incident reports.
Complete 30-day safety and wellness calls following a client’s discharge.
Review caseload weekly with Assistant Director, Case Managers, and 3rd party GDIT. Attend Quarterly Stakeholders’ Meetings.
Participate in file audits of all ORR young people in care quarterly to ensure proper documentation is being completed.
Must be flexible, to be able to cover the floor as needed.
Training and/or facilitation of mental health curricula to a variety of audiences
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS –
MINIMUM REQUIREMENTS:
Verbal and written fluency in the Spanish language. Counseling sessions are conducted in Spanish.
Master's Degree in Psychology, Social Work, Marriage and Family Therapy, or related field of study. Must be eligible for licensure/affiliate licensure.
Experience and credentials must comply with program contract requirements including but not limited to the Department of Children, Youth & Families (DCYF) background check and must be at least 21 years of age.
PREFERRED REQUIREMENTS:
2 year of experience successfully working with vulnerable young people (particularly immigrants or those within the Latinx population) or young adults in a crisis, during outreach efforts or in residential setting.
Two years clinical mental health experience supervised by an MHP.
CONDITIONS OF EMPLOYMENT:
Must be able to provide I-9 supporting documentation for employment.
Ability to provide a negative TB Test (results must be within one-year of hire date).
DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
Employees who drive YouthCare vehicles as a requirement for their position, must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.
Ability to obtain a current Food Handler’s Card
Successful completion of pre-service trainings as required by contracting agencies. Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.
Computer software skills including Windows, Microsoft outlook, Microsoft Word.
Initiative, creativity, reliability, flexibility, thoroughness.
Strong verbal and written communication skills with good quality spelling, grammar and punctuation.
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to deal therapeutically with behavioral and emotional problems presented by young people and understanding of emotionally, physically and sexually abused young people.
Ability to coordinate overall program functioning.
Ability to accurately maintain and produce files, records, logs and reports.
Ability to maintain professional boundaries with clients while building trust and respect.
Ability and willingness to stay awake and alert during overnight shifts.
Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis. Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
BENEFITS: YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period.
EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.
Feb 03, 2023
Full time
WORK SCHEDULE: This position is full time regular and exempt. Work hours will vary. Must be flexible, to be able to cover the floor as needed for extended periods of time (2-3 hours) but not entire shifts.
AT YOUTHCARE: YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity. Join our amazing CASA team and receive a new hire bonus up to $3,000.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption an an approved accommodation at time of On-Boarding. Please Note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
ABOUT CASA DE LOS AMIGOS: This program has 2 locations and 20 beds, serving clients ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS). The clients are unaccompanied minors, primarily from Central America, and the program’s goal is safe and timely reunification with family in the United States.
POSITION SUMMARY: Under the supervision of the Director of Adolescent Services, the Bilingual Mental Health Therapist is responsible for providing mental health services to young people at YouthCare in the ORR (Office of Refugee Resettlement) funded programs. Duties include initial mental health and risk assessments, one-on-one counseling sessions, facilitation, and planning of psychoeducational groups for young people, collaboration with case planning and completion of on-going assessment paperwork. This position requires a high degree of flexibility in responding to emergent needs of young people in crisis and good organizational and documentation skills.
ESSENTIAL RESPONSIBILITIES:
Provide a 20 - 40 hours weekly of direct client contact, including face-to-face counseling, and appropriate outside functions, such as escorting to appointments.
Carry a caseload of up to 10-20 active clients.
Assess each client’s goals, safety, and need for level of services. Screen all clients for human trafficking.
Provide each young person in care with weekly one-on-one sessions. Create and implement group curricula; facilitate groups on at least a weekly basis.
Partner with program leadership to create learning opportunities for Youth Counselors to learn about the mental health of clients, trauma-informed care, attachment theory, and other relevant topics for success in the program.
Provide referrals and case summaries to psychiatric providers in the event that it is necessary for young people to access a higher level of service.
Develop safety and behavioral contracts, as well as post-care resource lists that focus on mental health resources and coping skills following reunification. Communicate safety considerations to the team in a timely manner.
Conduct family sessions, provide psycho-education to sponsors, and conduct sponsor assessments (as needed) to ensure the safety of the family and home for the client’s reunification.
Complete and submit all documentation in a timely manner, including client intake and exit paperwork; assessment and service plans; child trafficking referrals, and significant incident reports.
Complete 30-day safety and wellness calls following a client’s discharge.
Review caseload weekly with Assistant Director, Case Managers, and 3rd party GDIT. Attend Quarterly Stakeholders’ Meetings.
Participate in file audits of all ORR young people in care quarterly to ensure proper documentation is being completed.
Must be flexible, to be able to cover the floor as needed.
Training and/or facilitation of mental health curricula to a variety of audiences
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS –
MINIMUM REQUIREMENTS:
Verbal and written fluency in the Spanish language. Counseling sessions are conducted in Spanish.
Master's Degree in Psychology, Social Work, Marriage and Family Therapy, or related field of study. Must be eligible for licensure/affiliate licensure.
Experience and credentials must comply with program contract requirements including but not limited to the Department of Children, Youth & Families (DCYF) background check and must be at least 21 years of age.
PREFERRED REQUIREMENTS:
2 year of experience successfully working with vulnerable young people (particularly immigrants or those within the Latinx population) or young adults in a crisis, during outreach efforts or in residential setting.
Two years clinical mental health experience supervised by an MHP.
CONDITIONS OF EMPLOYMENT:
Must be able to provide I-9 supporting documentation for employment.
Ability to provide a negative TB Test (results must be within one-year of hire date).
DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
Employees who drive YouthCare vehicles as a requirement for their position, must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.
Ability to obtain a current Food Handler’s Card
Successful completion of pre-service trainings as required by contracting agencies. Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.
Computer software skills including Windows, Microsoft outlook, Microsoft Word.
Initiative, creativity, reliability, flexibility, thoroughness.
Strong verbal and written communication skills with good quality spelling, grammar and punctuation.
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to deal therapeutically with behavioral and emotional problems presented by young people and understanding of emotionally, physically and sexually abused young people.
Ability to coordinate overall program functioning.
Ability to accurately maintain and produce files, records, logs and reports.
Ability to maintain professional boundaries with clients while building trust and respect.
Ability and willingness to stay awake and alert during overnight shifts.
Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis. Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
BENEFITS: YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period.
EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.
APLA Health
5901 W. Olympic Blvd Los Angeles, CA 90036
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
10 Paid Holidays
5 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
POSITION SUMMARY:
Under the supervision of the Nursing Director, the Clinical Case Manager will coordinate medical and support services for patients who are age 50+ and living with HIV, in consultation with the Medical Director and Supervisor. The Clinical Case Manager will coordinate patient care plans, based on individual assessments, collaborate with other health care team members and the HIVE Program Manager to promote health outcomes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform initial comprehensive nursing assessment and ongoing reassessments, including an assessment of the patients current symptoms, risk factors, and an assessment of the patients level of care.
Document results of the intake, subsequent contacts, reassessments, and all work performed on behalf of the patient using our electronic health record system (eClinicalWorks).
Consult with the patients attending physician, primary care practitioner and/or other medical providers as needed to coordinate treatment plans and advocate for the client as necessary.
Identify those services available to the client and coordinate services and/or make appropriate referrals as required in the service plan.
Coordinate and monitor the service plan, including service providers' performance. Negotiate with service providers when those services have either not been provided, or have been inadequately provided.
Maintain timely and appropriate contact with assigned clients.
Identify and follow up on instances of abuse, neglect, and exploitation that bring harm or create the potential for harm to clients.
Adhere to all applicable professional, legal, and ethical standards of clinical practice in the provision of services, including but not limited to: mandated reporting, provision of effective services, case documentation, patient confidentiality/HIPAA regulations, ensuring client safety, and maintaining professional boundaries.
Establish working relationships with members of the client's social support systems (e.g. significant others, family members, friends, conservators, etc.). Provide emotional and practical assistance to help them in maintaining their support to the client.
Identify out of care older HIV-positive patients to reengage them in treatment
Identify patients unmet medical and non-medical needs and coordinate the provision of services.
Provide patient education based on identified learning needs utilizing available teaching resources.
Provide and appropriately document health education to patients.
Participate in quality improvement activities as directed by the medical director, e.g. data analysis and measurement of outcomes, document and report the results and accomplishments of quality improvement initiatives.
Obtain training annually on topics that address HIV/AIDS, case management, psychosocial needs, and co-morbid disorders.
Attend unit, division, and other agency meetings as assigned.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience: Possession of the following is required: Current CA LVN license, or a valid California Registered Nurse (RN) license preferred , issued by the California Board of Registered Nursing (BRN). Clinical experience in an ambulatory health care clinic, preferably including 2 years of HIV clinical practice. Demonstrate a history of working with the target population, inclusive of cultural competency and sensitivity, including that of persons living with HIV, and the LGBT community. Experience in chronic disease management, case management, utilization management and quality improvement projects, is preferred. Experience working with electronic health records, working with EClinical Works preferred. Bilingual in Spanish preferred. Skill and knowledge to maintain current license/certificate.
Knowledge of:
A solid knowledge of HIV disease, including natural history, symptoms and treatment. Knowledge of substance abuse issues and treatment and related sexual risks. Knowledge of HIV & Aging issues, including medical, mental health and other psychosocial issues that affect older adults living with HIV.
Ability to:
Ability to research, identify and access community referrals. Demonstrate proficient written documentation skills. Ability to demonstrate basic skills of risk behavior assessment and motivate patients to modify HIV risk taking behaviors and substance use behaviors.
Demonstrate experience in conducting a psychosocial assessment and/or working individually with clients in a counseling capacity. Ability to provide services in a non-judgmental fashion and work effectively with diverse populations is required as is the ability to maintain records and follow clinical guidelines/protocols. Must be able to work efficiently and complete tasks with a high degree of accuracy; work and solve problems independently; work flexible hours in order to complete tasks and meet client needs. Ability to be flexible in handling unanticipated client needs is required.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination and booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran.
To Apply:
Visit our website at www.aplahealth.org to apply or click the link below:
https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=73094&clientkey=A5559163F67395E0A2585D2135F98806
Dec 15, 2022
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
10 Paid Holidays
5 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
POSITION SUMMARY:
Under the supervision of the Nursing Director, the Clinical Case Manager will coordinate medical and support services for patients who are age 50+ and living with HIV, in consultation with the Medical Director and Supervisor. The Clinical Case Manager will coordinate patient care plans, based on individual assessments, collaborate with other health care team members and the HIVE Program Manager to promote health outcomes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform initial comprehensive nursing assessment and ongoing reassessments, including an assessment of the patients current symptoms, risk factors, and an assessment of the patients level of care.
Document results of the intake, subsequent contacts, reassessments, and all work performed on behalf of the patient using our electronic health record system (eClinicalWorks).
Consult with the patients attending physician, primary care practitioner and/or other medical providers as needed to coordinate treatment plans and advocate for the client as necessary.
Identify those services available to the client and coordinate services and/or make appropriate referrals as required in the service plan.
Coordinate and monitor the service plan, including service providers' performance. Negotiate with service providers when those services have either not been provided, or have been inadequately provided.
Maintain timely and appropriate contact with assigned clients.
Identify and follow up on instances of abuse, neglect, and exploitation that bring harm or create the potential for harm to clients.
Adhere to all applicable professional, legal, and ethical standards of clinical practice in the provision of services, including but not limited to: mandated reporting, provision of effective services, case documentation, patient confidentiality/HIPAA regulations, ensuring client safety, and maintaining professional boundaries.
Establish working relationships with members of the client's social support systems (e.g. significant others, family members, friends, conservators, etc.). Provide emotional and practical assistance to help them in maintaining their support to the client.
Identify out of care older HIV-positive patients to reengage them in treatment
Identify patients unmet medical and non-medical needs and coordinate the provision of services.
Provide patient education based on identified learning needs utilizing available teaching resources.
Provide and appropriately document health education to patients.
Participate in quality improvement activities as directed by the medical director, e.g. data analysis and measurement of outcomes, document and report the results and accomplishments of quality improvement initiatives.
Obtain training annually on topics that address HIV/AIDS, case management, psychosocial needs, and co-morbid disorders.
Attend unit, division, and other agency meetings as assigned.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience: Possession of the following is required: Current CA LVN license, or a valid California Registered Nurse (RN) license preferred , issued by the California Board of Registered Nursing (BRN). Clinical experience in an ambulatory health care clinic, preferably including 2 years of HIV clinical practice. Demonstrate a history of working with the target population, inclusive of cultural competency and sensitivity, including that of persons living with HIV, and the LGBT community. Experience in chronic disease management, case management, utilization management and quality improvement projects, is preferred. Experience working with electronic health records, working with EClinical Works preferred. Bilingual in Spanish preferred. Skill and knowledge to maintain current license/certificate.
Knowledge of:
A solid knowledge of HIV disease, including natural history, symptoms and treatment. Knowledge of substance abuse issues and treatment and related sexual risks. Knowledge of HIV & Aging issues, including medical, mental health and other psychosocial issues that affect older adults living with HIV.
Ability to:
Ability to research, identify and access community referrals. Demonstrate proficient written documentation skills. Ability to demonstrate basic skills of risk behavior assessment and motivate patients to modify HIV risk taking behaviors and substance use behaviors.
Demonstrate experience in conducting a psychosocial assessment and/or working individually with clients in a counseling capacity. Ability to provide services in a non-judgmental fashion and work effectively with diverse populations is required as is the ability to maintain records and follow clinical guidelines/protocols. Must be able to work efficiently and complete tasks with a high degree of accuracy; work and solve problems independently; work flexible hours in order to complete tasks and meet client needs. Ability to be flexible in handling unanticipated client needs is required.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination and booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran.
To Apply:
Visit our website at www.aplahealth.org to apply or click the link below:
https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=73094&clientkey=A5559163F67395E0A2585D2135F98806