American Red Cross
New York, New York
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: CHIEF EXECUTIVE OFFICER, GREATER NEW YORK REGION Applications including cover letters and resumes, as well as nominations, should be sent to the attention of Susan Meade and Paul Spivey at RedCrossNY@PhillipsOppenheim.com . STOP and READ! DO NOT APPLY VIA THIS RED CROSS CAREERS WEBSITE. NO ONE WILL BE REVIEWING RESUMES FOR THIS POSITION HERE. YOU WILL NOT BE CONSIDERED UNLESS YOU APPLY USING THE ABOVE EMAIL ADDRESS. Why Choose Us? The American Red Cross is currently seeking the Regional CEO for the Greater New York Region. Headquartered in New York City, the Greater New York Region serves more than 12 million people in New York City, Long Island, Rockland and Westchester Counties, and Greenwich, Connecticut, and is the highest-profile Region in the Red Cross network. As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. As a member of the team, the CEO has a direct impact on a meaningful mission and can help save lives every day. The Red Cross is committed to the diversity of its workforce and to delivering programs and services in a culturally competent manner, reflecting the communities it serves. Its work environment is collaborative, respectful, and inclusive, with a focus on building allyship and a culture of belonging that empowers all team members. The Red Cross offers the opportunity to learn, grow, and succeed while making a difference. It supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, the Asian American and Pacific Islander Employer Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, the Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The Red Cross responds to approximately seven emergencies and disasters a day across the region – home fires, floods, building collapses – and more, providing shelter, food, clothing, and emotional support at no cost to those in need. WHAT YOU NEED TO KNOW: THE POSITION The Regional CEO leads a team of paid and volunteer staff to prevent and alleviate human suffering in the face of emergencies and support resilient communities throughout the Region by mobilizing the power of volunteers and the generosity of donors. The successful candidate should have demonstrated experience building relationships with key external stakeholders, being the face of an organization, and demonstrating strong fund development skills. WHERE YOUR CAREER IS A FORCE FOR GOOD: Responsibilities Core mission delivery, fundraising and representing the Red Cross to media and donors and in communities throughout the region. Managing community resilience programs, working with community partners to ensure that the communities build local capacity to prepare for, prevent, respond to, and recover from disasters. Ensuring that volunteers, including youth, are engaged in Red Cross service. Supervising executive directors (EDs) who provide local leadership and serve as the face of the Red Cross in their communities. Achieving performance targets for the Region, including service delivery, fundraising/revenue, and expense targets. In conjunction with the Division Fundraising Vice President (DFVP), the CEO has primary responsibility across the region for achievement of fundraising goals. Utilizing the support activities of HR, IT, Finance, Communications, and Marketing through a matrix project management system to ensure that all operating units have the necessary resources to execute on their community mission. Regional Board and Advisory Board recruitment. PRIORITIES Fundraising In conjunction with the DFVP, the Regional CEO is responsible for achieving fundraising goals and acts as the chapters’ and/or Region’s chief fundraiser. They are charged with developing and growing financial resources within the Region, ensuring adequate and diversified financial resources. They will lead and participate in strategies to raise and leverage funds, including working with Regional and community boards. External Relationships and Partnerships The CEO is responsible for building strong relationships with key organizations and community leaders. They will cultivate relationships and partnerships with external constituents to further the Red Cross mission. Those partners include donors, governments, corporations, civic organizations, and other community charitable and nonprofit agencies. Visibility and Community Presence The CEO will ensure strong visibility for the American Red Cross in the Region. They will work to increase community awareness, participation, and commitment to the Red Cross by being an active community participant. They will ensure regular local media communications regarding Red Cross services and regional/national activities consistent with regional/national communication strategies. They will leverage relationships with local/regional media to ensure that the communities in the Region are provided access to information about Red Cross services/programs. Dual Responsibility for Regional Performance and Assigned Chapter and/or Region Performance Delivery of overall targets/goals of the Region any directly assigned chapters. This includes strategic and operational management/oversight of reporting chapter(s), including the effective delivery of services; meeting fundraising, revenue and expense targets; compliance with corporate governance, policies and governmental regulations. The CEO will ensure sound financial management and public accountability for contributions, income, and all Red Cross assets. They are responsible for approving any Chapter annual revenue and expense budgets and working with Division Vice President (DVP) to establish regional revenue and expense budgets. Workforce Management Hires, manages, and evaluates any EDs within Region. This is carried out in collaboration and consultation with community boards. Provides regional oversight and support of EDs within the Region. Identifies opportunities for sharing knowledge and resources between regional groups and provides access to best practices and training opportunities available through national headquarters. Internal Collaboration and Feedback Hires, manages, and evaluates any EDs within Region. This is carried out in collaboration and consultation with community boards. Provides regional oversight and support of EDs within the Region. Identifies opportunities for sharing knowledge and resources between regional groups and provides access to best practices and training opportunities available through national headquarters. Builds strong collaboration and consensus environment between all units in the Region, including any chapters. Regularly shares feedback on chapter performance with EDs in Region, community boards, and DVP. Provides direction and strategy for improved performance. Works with DVP and other regional executives to ensure coordinated outreach/ partnerships with external constituents within the Division (local and state government, donors, corporate partners, other community agencies); collaborative relationships and activities with local Red Cross Biomedical units; positive interactions with Community Boards, and management presence in local communities within the region. Service Delivery Manages and grows the community resilience programs, working with community partners to ensure that the communities build local capacity to prepare for, prevent, respond, and recover from disasters. Grows and ensures consistent, responsive delivery of high-quality chapter services throughout the Region. This includes emergency and disaster response services, services to armed forces, and international services based on regional strategies and local community needs and objectives. Increases community awareness, participation, and commitment. Builds regional capacity for service delivery through engagement and retention of volunteers and partners. Ensures that youth and young adults are engaged through a network of Red Cross clubs which are also integrated into the service delivery plans. Treats all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for all. It is expected that each member of the regional management team will work with a volunteer counterpart to ensure depth within the function and that key volunteers are utilized. WHAT YOU NEED TO SUCCEED: Organizational Agility Understands how organizations work; knows how to get things done both through formal channels and informal networks; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations – able to manage up and manage down. Nimble, with ability to deliver results in a complex matrixed environment, with three boards and over 100 staff and 6,000 volunteers. Ability to Deal with Ambiguity and Manage Complexity Can effectively cope with change and shift gears comfortably; can decide and act without the total picture; not upset by unresolved issues; doesn’t have to finish before moving on; can comfortably handle risk and uncertainty. Able to effectively deliver results in complex environments, incorporating factors such as a large geographic area, high disaster risk, major media, multiple government or political entities, large fundraising goals, and a diverse community population. Interpersonal Strengths Relates well to all kinds of people – inside and outside the organization; builds appropriate support; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Professionalism and Integrity Evaluates lessons learned from both successes and failures; demonstrates willingness to make commitments based on information known at the time; delivers on commitments; models a can-do attitude and takes initiative; is a self-starter; inspires and motivates others to do the same. Embraces rather than resists additional responsibilities. Adheres to enterprise policies; acts with integrity; settles rather than creates conflict. Manage Vision and Purpose Communicates a compelling and inspired vision or sense of core purpose; talks beyond today and about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate units or organizations. Qualifications and Experience Four-year college degree (BS/BA). Master’s degree preferred. Experience in the for-profit or not-for-profit sector in business, sales, or corporate administration; proven track record raising significant financial resources. Able to develop effective work teams and build consensus within the organization and community. Strong influencing skills along with public speaking and writing. Exercises good judgment in difficult situations. Track record directing workforce and program management. Demonstrated ability to develop effective work teams and build consensus within the organization and community. Knowledge of the region – established contacts with funders, community groups, and government officials. Other Travel within communities served in the region and division; participation in meetings and conferences throughout the Red Cross system. Work Conditions Work is performed indoors with some exposure to safety and health hazards related to emergency services relief work. Since the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during major disasters. COMPENSATION RANGE AND BENEFITS FOR YOU: The salary range for this position is $285,000 to $300,000. At the American Red Cross, we recognize and reward exceptional performance. In addition to the base salary, you will have the opportunity to earn an annual performance-based incentive. We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Applications including cover letters and resumes, as well as nominations, should be sent to the attention of Susan Meade and Paul Spivey at RedCrossNY@PhillipsOppenheim.com . DO NOT APPLY VIA THE RED CROSS WEBSITE. YOU WILL NOT BE NOT BE CONSIDERED. YOU MUST APPLY USING THE ABOVE EMAIL ADDRESS. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: CHIEF EXECUTIVE OFFICER, GREATER NEW YORK REGION Applications including cover letters and resumes, as well as nominations, should be sent to the attention of Susan Meade and Paul Spivey at RedCrossNY@PhillipsOppenheim.com . STOP and READ! DO NOT APPLY VIA THIS RED CROSS CAREERS WEBSITE. NO ONE WILL BE REVIEWING RESUMES FOR THIS POSITION HERE. YOU WILL NOT BE CONSIDERED UNLESS YOU APPLY USING THE ABOVE EMAIL ADDRESS. Why Choose Us? The American Red Cross is currently seeking the Regional CEO for the Greater New York Region. Headquartered in New York City, the Greater New York Region serves more than 12 million people in New York City, Long Island, Rockland and Westchester Counties, and Greenwich, Connecticut, and is the highest-profile Region in the Red Cross network. As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. As a member of the team, the CEO has a direct impact on a meaningful mission and can help save lives every day. The Red Cross is committed to the diversity of its workforce and to delivering programs and services in a culturally competent manner, reflecting the communities it serves. Its work environment is collaborative, respectful, and inclusive, with a focus on building allyship and a culture of belonging that empowers all team members. The Red Cross offers the opportunity to learn, grow, and succeed while making a difference. It supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, the Asian American and Pacific Islander Employer Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, the Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The Red Cross responds to approximately seven emergencies and disasters a day across the region – home fires, floods, building collapses – and more, providing shelter, food, clothing, and emotional support at no cost to those in need. WHAT YOU NEED TO KNOW: THE POSITION The Regional CEO leads a team of paid and volunteer staff to prevent and alleviate human suffering in the face of emergencies and support resilient communities throughout the Region by mobilizing the power of volunteers and the generosity of donors. The successful candidate should have demonstrated experience building relationships with key external stakeholders, being the face of an organization, and demonstrating strong fund development skills. WHERE YOUR CAREER IS A FORCE FOR GOOD: Responsibilities Core mission delivery, fundraising and representing the Red Cross to media and donors and in communities throughout the region. Managing community resilience programs, working with community partners to ensure that the communities build local capacity to prepare for, prevent, respond to, and recover from disasters. Ensuring that volunteers, including youth, are engaged in Red Cross service. Supervising executive directors (EDs) who provide local leadership and serve as the face of the Red Cross in their communities. Achieving performance targets for the Region, including service delivery, fundraising/revenue, and expense targets. In conjunction with the Division Fundraising Vice President (DFVP), the CEO has primary responsibility across the region for achievement of fundraising goals. Utilizing the support activities of HR, IT, Finance, Communications, and Marketing through a matrix project management system to ensure that all operating units have the necessary resources to execute on their community mission. Regional Board and Advisory Board recruitment. PRIORITIES Fundraising In conjunction with the DFVP, the Regional CEO is responsible for achieving fundraising goals and acts as the chapters’ and/or Region’s chief fundraiser. They are charged with developing and growing financial resources within the Region, ensuring adequate and diversified financial resources. They will lead and participate in strategies to raise and leverage funds, including working with Regional and community boards. External Relationships and Partnerships The CEO is responsible for building strong relationships with key organizations and community leaders. They will cultivate relationships and partnerships with external constituents to further the Red Cross mission. Those partners include donors, governments, corporations, civic organizations, and other community charitable and nonprofit agencies. Visibility and Community Presence The CEO will ensure strong visibility for the American Red Cross in the Region. They will work to increase community awareness, participation, and commitment to the Red Cross by being an active community participant. They will ensure regular local media communications regarding Red Cross services and regional/national activities consistent with regional/national communication strategies. They will leverage relationships with local/regional media to ensure that the communities in the Region are provided access to information about Red Cross services/programs. Dual Responsibility for Regional Performance and Assigned Chapter and/or Region Performance Delivery of overall targets/goals of the Region any directly assigned chapters. This includes strategic and operational management/oversight of reporting chapter(s), including the effective delivery of services; meeting fundraising, revenue and expense targets; compliance with corporate governance, policies and governmental regulations. The CEO will ensure sound financial management and public accountability for contributions, income, and all Red Cross assets. They are responsible for approving any Chapter annual revenue and expense budgets and working with Division Vice President (DVP) to establish regional revenue and expense budgets. Workforce Management Hires, manages, and evaluates any EDs within Region. This is carried out in collaboration and consultation with community boards. Provides regional oversight and support of EDs within the Region. Identifies opportunities for sharing knowledge and resources between regional groups and provides access to best practices and training opportunities available through national headquarters. Internal Collaboration and Feedback Hires, manages, and evaluates any EDs within Region. This is carried out in collaboration and consultation with community boards. Provides regional oversight and support of EDs within the Region. Identifies opportunities for sharing knowledge and resources between regional groups and provides access to best practices and training opportunities available through national headquarters. Builds strong collaboration and consensus environment between all units in the Region, including any chapters. Regularly shares feedback on chapter performance with EDs in Region, community boards, and DVP. Provides direction and strategy for improved performance. Works with DVP and other regional executives to ensure coordinated outreach/ partnerships with external constituents within the Division (local and state government, donors, corporate partners, other community agencies); collaborative relationships and activities with local Red Cross Biomedical units; positive interactions with Community Boards, and management presence in local communities within the region. Service Delivery Manages and grows the community resilience programs, working with community partners to ensure that the communities build local capacity to prepare for, prevent, respond, and recover from disasters. Grows and ensures consistent, responsive delivery of high-quality chapter services throughout the Region. This includes emergency and disaster response services, services to armed forces, and international services based on regional strategies and local community needs and objectives. Increases community awareness, participation, and commitment. Builds regional capacity for service delivery through engagement and retention of volunteers and partners. Ensures that youth and young adults are engaged through a network of Red Cross clubs which are also integrated into the service delivery plans. Treats all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for all. It is expected that each member of the regional management team will work with a volunteer counterpart to ensure depth within the function and that key volunteers are utilized. WHAT YOU NEED TO SUCCEED: Organizational Agility Understands how organizations work; knows how to get things done both through formal channels and informal networks; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations – able to manage up and manage down. Nimble, with ability to deliver results in a complex matrixed environment, with three boards and over 100 staff and 6,000 volunteers. Ability to Deal with Ambiguity and Manage Complexity Can effectively cope with change and shift gears comfortably; can decide and act without the total picture; not upset by unresolved issues; doesn’t have to finish before moving on; can comfortably handle risk and uncertainty. Able to effectively deliver results in complex environments, incorporating factors such as a large geographic area, high disaster risk, major media, multiple government or political entities, large fundraising goals, and a diverse community population. Interpersonal Strengths Relates well to all kinds of people – inside and outside the organization; builds appropriate support; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Professionalism and Integrity Evaluates lessons learned from both successes and failures; demonstrates willingness to make commitments based on information known at the time; delivers on commitments; models a can-do attitude and takes initiative; is a self-starter; inspires and motivates others to do the same. Embraces rather than resists additional responsibilities. Adheres to enterprise policies; acts with integrity; settles rather than creates conflict. Manage Vision and Purpose Communicates a compelling and inspired vision or sense of core purpose; talks beyond today and about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate units or organizations. Qualifications and Experience Four-year college degree (BS/BA). Master’s degree preferred. Experience in the for-profit or not-for-profit sector in business, sales, or corporate administration; proven track record raising significant financial resources. Able to develop effective work teams and build consensus within the organization and community. Strong influencing skills along with public speaking and writing. Exercises good judgment in difficult situations. Track record directing workforce and program management. Demonstrated ability to develop effective work teams and build consensus within the organization and community. Knowledge of the region – established contacts with funders, community groups, and government officials. Other Travel within communities served in the region and division; participation in meetings and conferences throughout the Red Cross system. Work Conditions Work is performed indoors with some exposure to safety and health hazards related to emergency services relief work. Since the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during major disasters. COMPENSATION RANGE AND BENEFITS FOR YOU: The salary range for this position is $285,000 to $300,000. At the American Red Cross, we recognize and reward exceptional performance. In addition to the base salary, you will have the opportunity to earn an annual performance-based incentive. We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Applications including cover letters and resumes, as well as nominations, should be sent to the attention of Susan Meade and Paul Spivey at RedCrossNY@PhillipsOppenheim.com . DO NOT APPLY VIA THE RED CROSS WEBSITE. YOU WILL NOT BE NOT BE CONSIDERED. YOU MUST APPLY USING THE ABOVE EMAIL ADDRESS. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Fisher Center at Bard
Annadale-on-Hudson, NY
THE POSITION
The Director of Finance and Administration will manage the financial, human resources and administrative activities of The Fisher Center. This newly created position will report to the Chief Operating Officer and work collaboratively across the senior staff and the entire organization, providing hads on management for finance, human resources, administration and information systems ensuring greater cohesion, communication and transparency between The Fisher Center’s administrative operations and programs, while maintaining close working relationships with the Bard Controller’s Office and Human Resources Office to ensure efficient and effective management.
RESPONSIBILITIES
The Director of Finance and Administration will have ongoing responsibility for the following:
Finance
Manage the day to day financial function of The Fisher Center, including but not limited to: -Work with the COO, Artistic Director/Chief Executive, and Department Heads to manage the annual budget process across; manage its assembly for review by Bard’s CFO and the Advisory Board; -Provide proactive and regular financial information to the COO and Artistic Director/Chief Executive to ensure the understanding of the financial implications of The Fisher Center’s programmatic decisions; -Manage fiscal year reconciliation with Bard’s general ledger; -Prepare P&L reports and accompanying narratives for board meetings; -Assist in creation of budgets for grant proposals and final reports; -Oversee A/P and A/R across all departments; maintain accurate and ongoing cashflow assessments to better forecast vendor/payment priorities and work with Bard Finance on check release schedule; -Oversee corporate card expense reconciliation; -Coordinate payment priorities across all departments; -In coordination with Bard Finance, monitor and manage The Fisher Center’s endowment portfolio.
Human Resources
With the support of Bard HR and in consultation with the COO, develop more streamlined HR policies and payroll systems across the organization acting as an advocate for staff and be prepared to translate Bard’s policies, when appropriate: -With the COO, develop consistent hiring procedures, performance review, and exit interview processes across The Fisher Center and maintain equitable pay scales across departments; -With Bard HR coordination and approval, oversee drafting job descriptions and finalizing hire letters; -Oversee on-boarding paperwork for casual hourly, seasonal, and full-time hires; -Support departments with trouble-shooting employee paperwork/timesheet; -With the COO, address personnel issues as they arise; liaising with Bard HR and Title IX offices as necessary.
Administration and Information Systems
Work as a conduit and facilitator for greater transparency and sharing of resources across the organization, including but not limited to the following: -Coordinate building usage/ resources between academic programs, facilities management and Fisher Center professional programs; -Contract Management: -Draft and maintain template agreements, amend as necessary, manage equitable and consistent contract execution across programs -With the ED, review contracts for non-artistic independent contractors; forward to Controller’s office as needed; -Develop outside rental policies and procedures for the FC and Spiegeltent with the COO; -Attend weekly planning, production, and staff meetings and lead supplemental operations meetings as necessary; -Coordinate annual and special events alcohol licensing; -Support ongoing efforts to strengthen and integrate information systems; working collaboratively with the organization and the IT department to assess ongoing system needs, share information, and clearly communicate recommendations; -Assist the COO and Artistic Director/Chief Executive with special projects as they arise, i.e capital needs assessment of the Fisher Center, new building planning.
IDEAL EXPERIENCE AND PERSONAL CHARACTERISTICS
The Director of Finance and Administration will have or be the following: -Substantial, relevant experience in positions of progressive responsibility with organizations of similar scope and ambition; -Financially skillful and seasoned with a strong business acumen and experience as a financial manager with exposure to all core financial functions; -Experience working with, leading, and managing personnel and providing and receiving evaluative feedback; ability to oversee the day-to-day operations while keeping larger institutional picture and priorities in mind; -Thrive in a deadline-driven environment; -Great attention to detail with a hands - on attitude; -Flexible, empathetic, collaborative, and driven by a strong sense of personal integrity and accountability; -Passion for assessing organizational structures, design, and realignment, with keen observational analysis and interest in enacting ongoing positive systems improvement; -Strong communication skills with a positive can-do approach; -Aligned with the mission and vision of The Fisher Center; -Experience in the not-for-profit sector, working in the arts, a plus; -High proficiency in Google Suite, required.
The Fisher Center is currently undergoing an organization-wide process of change toward becoming an anti-racist, multicultural institution. All on staff are expected to: -Commit to anti-racism and inclusivity at The Fisher Center. This includes participating in any trainings when scheduled, supporting departmental, company-wide, and cross-departmental collaboration in issues of diversity, equity, and inclusion, and furthering your own independent journey with anti-racism -Contribute in meaningful ways to the organizational culture.
This is a full-time, exempt position eligible for Bard College’s group benefits package, compensated at an annual salary range of $80– $85,000, depending on experience. Relocation support will be provided, if applicable. This position will require working some nights and weekends. While some duties may be performed remotely, this position will require on-site and physical presence at The Fisher Center.
More details about benefits can be found on Bard’s Benefits Resource page and Employee Handbook.
Resources Page: https://www.bard.edu/humanresources/benefits/
Employee Handbook: https://bit.ly/bc-handbook
BACKGROUND
The Fisher Center at Bard develops, produces, and presents performing arts across disciplines through new productions and context-rich programs that challenge and inspire. At once a premier professional performing arts center and a hub for research and education, The Fisher Center supports artists, students, and audiences in the development and exploration of artistic ideas and perspectives from the past, present, and future.
Designed by architect Frank Gehry and opened in 2003, The Fisher Center is the most ambitious capital project in Bard’s history, and embodies the College’s commitment to the arts as a cultural and educational necessity. The Center presents more than 200 world-class events and welcomes 50,000 visitors each year. It supports artists at all stages of their careers and employs more than 300 professional artists annually.
The Fisher Center is a powerful catalyst of art-making regionally, nationally, and worldwide, with a strong emphasis on development, research, innovation, and rediscovery. Every year, the Fisher Center produces eight to 10 major new works across disciplines, including opera, classical music, theater, dance, performance art, and cabaret. Over the past ten years, its commissioned productions have been seen in more than 100 communities and at leading arts centers around the world. In 2019, The Fisher Center won the Tony Award for Best Revival of a Musical for Daniel Fish’s production of Oklahoma! which began life in 2007 as an undergraduate production at Bard and was produced professionally in The Fisher Center’s SummerScape Festival in 2015 before transferring to New York City.
The Fisher Center houses two theaters: Sosnoff Theater, which seats approximately 800 people and features a proscenium stage with a concert shell insert that accommodates opera, music, dance, and theater; and LUMA Theater, a fully flexible venue which seats up to 200 people. The Fisher Center also comprises rehearsal studios, production facilities, offices, and alternative performance spaces. In the summer, The Fisher Center operates the Spiegeltent, a freestanding cabaret venue which has delighted SummerScape audiences for more than a decade.
In October 2022 Bard announced that Maya Lin has been chosen to design a new performing arts studio building for The Fisher Center, in partnership with architects Bialosky and Partners and theater and acoustic consultants Charcoalblue. Situated in meadows to the west of the Fisher Center and overlooking woodlands and the Catskill mountains, the building will provide a home for Fisher Center LAB, the center’s acclaimed residency and commissioning program for professional artists. It will also house rehearsal and teaching facilities for Bard’s undergraduate programs in Dance and in Theater and Performance. The 25,000-square-foot building will contain five state-of-the-art studios for artist residencies, rehearsals, informal performances, and dance and theater classes, which will be connected by gathering hubs. It will function as a laboratory for the performing arts, where students and professional artists work side by side, informing each other’s practices and sharing their discoveries and works-in-progress with audiences from the Bard community and the public. Groundbreaking for the $42 million studio building will take place in 2023, during the celebration of The Fisher Center’s 20th anniversary. Once completed, the building will expand The Fisher Center’s identity beyond the walls of Gehry’s stunning landmark, to become a cultural campus comprising both the Gehry and Lin buildings.
The Fisher Center offers outstanding programs to many communities, including the students and faculty of Bard, and audiences in the Hudson Valley, New York City, across the country, and around the world. The Center’s major professional programs include: -Bard SummerScape – One of the most ambitious and highly anticipated performing arts festivals in the country. In July and August, SummerScape comprises the annual Bard Music Festival (BMF), now in its 34th year, and seven weeks of opera, dance, music, theater, cabaret, and film. SummerScape has been acclaimed by London’s Times Literary Supplement as “the most intellectually ambitious of America’s summer music festivals” and described by the International Herald Tribune as “seven weeks of cultural delight.” -Fisher Center LAB – The Fisher Center’s artist residency and commissioning program, provides custom-made and meaningful support for innovative artists across disciplines. Since its launch in 2012, LAB has supported residencies, workshops, and performances for hundreds of artists, incubating new projects and engaging audiences, students, faculty, and staff in the process of creating contemporary performances. LAB strives to provide artists with the environment, resources, and funding they need to experiment, dream, and fully realize their artistic potential. Where possible, Fisher Center LAB builds long-term relationships for artists, powering their work by taking on administrative and producing support of their practices and companies. Productions developed by Fisher Center LAB often premiere in the annual Bard SummerScape festival and frequently tour around the country and across the world. Artists currently under commission from Fisher Center LAB include Pam Tanowitz, Suzan-Lori Parks, Lileana Blain-Cruz, SITI Company, Justin Vivian Bond and Anthony Roth Costanzo, Raja Feather Kelly, Paul Soileau, Beth Gill, Justin Peck, and Daaimah Mubashshir.
The Fisher Center is also home to the Dance and Theater and Performance Programs in Bard’s undergraduate Division of the Arts, and works closely with the Conservatory of Music, The Orchestra Now, and the Vocal Arts Program, among other excellent and diverse arts programs at Bard.
ABOUT BARD COLLEGE
Founded in 1860, Bard College is a four-year residential college of the liberal arts and sciences located 90 miles north of New York City. With the addition of the Montgomery Place Estate, Bard’s campus consists of nearly 1,000 park-like acres in the Hudson River Valley. It offers bachelor of arts, bachelor of science, and bachelor of music degrees, with majors in nearly 40 academic programs; graduate degrees in 11 programs; nine early colleges; and numerous dual-degree programs nationally and internationally. Building on its 159-year history as a competitive and innovative undergraduate institution, Bard has expanded its mission as a private institution acting in the public interest across the country and around the world to meet broader student needs and increase access to liberal education. The undergraduate program at the main campus in upstate New York has a reputation for scholarly excellence, a focus on the arts, and civic engagement. Bard is committed to enriching culture, public life, and democratic discourse by training tomorrow’s thought leaders. For more information about Bard, visit http://www.bard.edu/ .
The Fisher Center is an Equal Opportunity Employer (EOE) and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership, parental status, military status, or any other non-merit factor.
THE POSITION
The Director of Finance and Administration will manage the financial, human resources and administrative activities of The Fisher Center. This newly created position will report to the Chief Operating Officer and work collaboratively across the senior staff and the entire organization, providing hads on management for finance, human resources, administration and information systems ensuring greater cohesion, communication and transparency between The Fisher Center’s administrative operations and programs, while maintaining close working relationships with the Bard Controller’s Office and Human Resources Office to ensure efficient and effective management.
RESPONSIBILITIES
The Director of Finance and Administration will have ongoing responsibility for the following:
Finance
Manage the day to day financial function of The Fisher Center, including but not limited to: -Work with the COO, Artistic Director/Chief Executive, and Department Heads to manage the annual budget process across; manage its assembly for review by Bard’s CFO and the Advisory Board; -Provide proactive and regular financial information to the COO and Artistic Director/Chief Executive to ensure the understanding of the financial implications of The Fisher Center’s programmatic decisions; -Manage fiscal year reconciliation with Bard’s general ledger; -Prepare P&L reports and accompanying narratives for board meetings; -Assist in creation of budgets for grant proposals and final reports; -Oversee A/P and A/R across all departments; maintain accurate and ongoing cashflow assessments to better forecast vendor/payment priorities and work with Bard Finance on check release schedule; -Oversee corporate card expense reconciliation; -Coordinate payment priorities across all departments; -In coordination with Bard Finance, monitor and manage The Fisher Center’s endowment portfolio.
Human Resources
With the support of Bard HR and in consultation with the COO, develop more streamlined HR policies and payroll systems across the organization acting as an advocate for staff and be prepared to translate Bard’s policies, when appropriate: -With the COO, develop consistent hiring procedures, performance review, and exit interview processes across The Fisher Center and maintain equitable pay scales across departments; -With Bard HR coordination and approval, oversee drafting job descriptions and finalizing hire letters; -Oversee on-boarding paperwork for casual hourly, seasonal, and full-time hires; -Support departments with trouble-shooting employee paperwork/timesheet; -With the COO, address personnel issues as they arise; liaising with Bard HR and Title IX offices as necessary.
Administration and Information Systems
Work as a conduit and facilitator for greater transparency and sharing of resources across the organization, including but not limited to the following: -Coordinate building usage/ resources between academic programs, facilities management and Fisher Center professional programs; -Contract Management: -Draft and maintain template agreements, amend as necessary, manage equitable and consistent contract execution across programs -With the ED, review contracts for non-artistic independent contractors; forward to Controller’s office as needed; -Develop outside rental policies and procedures for the FC and Spiegeltent with the COO; -Attend weekly planning, production, and staff meetings and lead supplemental operations meetings as necessary; -Coordinate annual and special events alcohol licensing; -Support ongoing efforts to strengthen and integrate information systems; working collaboratively with the organization and the IT department to assess ongoing system needs, share information, and clearly communicate recommendations; -Assist the COO and Artistic Director/Chief Executive with special projects as they arise, i.e capital needs assessment of the Fisher Center, new building planning.
IDEAL EXPERIENCE AND PERSONAL CHARACTERISTICS
The Director of Finance and Administration will have or be the following: -Substantial, relevant experience in positions of progressive responsibility with organizations of similar scope and ambition; -Financially skillful and seasoned with a strong business acumen and experience as a financial manager with exposure to all core financial functions; -Experience working with, leading, and managing personnel and providing and receiving evaluative feedback; ability to oversee the day-to-day operations while keeping larger institutional picture and priorities in mind; -Thrive in a deadline-driven environment; -Great attention to detail with a hands - on attitude; -Flexible, empathetic, collaborative, and driven by a strong sense of personal integrity and accountability; -Passion for assessing organizational structures, design, and realignment, with keen observational analysis and interest in enacting ongoing positive systems improvement; -Strong communication skills with a positive can-do approach; -Aligned with the mission and vision of The Fisher Center; -Experience in the not-for-profit sector, working in the arts, a plus; -High proficiency in Google Suite, required.
The Fisher Center is currently undergoing an organization-wide process of change toward becoming an anti-racist, multicultural institution. All on staff are expected to: -Commit to anti-racism and inclusivity at The Fisher Center. This includes participating in any trainings when scheduled, supporting departmental, company-wide, and cross-departmental collaboration in issues of diversity, equity, and inclusion, and furthering your own independent journey with anti-racism -Contribute in meaningful ways to the organizational culture.
This is a full-time, exempt position eligible for Bard College’s group benefits package, compensated at an annual salary range of $80– $85,000, depending on experience. Relocation support will be provided, if applicable. This position will require working some nights and weekends. While some duties may be performed remotely, this position will require on-site and physical presence at The Fisher Center.
More details about benefits can be found on Bard’s Benefits Resource page and Employee Handbook.
Resources Page: https://www.bard.edu/humanresources/benefits/
Employee Handbook: https://bit.ly/bc-handbook
BACKGROUND
The Fisher Center at Bard develops, produces, and presents performing arts across disciplines through new productions and context-rich programs that challenge and inspire. At once a premier professional performing arts center and a hub for research and education, The Fisher Center supports artists, students, and audiences in the development and exploration of artistic ideas and perspectives from the past, present, and future.
Designed by architect Frank Gehry and opened in 2003, The Fisher Center is the most ambitious capital project in Bard’s history, and embodies the College’s commitment to the arts as a cultural and educational necessity. The Center presents more than 200 world-class events and welcomes 50,000 visitors each year. It supports artists at all stages of their careers and employs more than 300 professional artists annually.
The Fisher Center is a powerful catalyst of art-making regionally, nationally, and worldwide, with a strong emphasis on development, research, innovation, and rediscovery. Every year, the Fisher Center produces eight to 10 major new works across disciplines, including opera, classical music, theater, dance, performance art, and cabaret. Over the past ten years, its commissioned productions have been seen in more than 100 communities and at leading arts centers around the world. In 2019, The Fisher Center won the Tony Award for Best Revival of a Musical for Daniel Fish’s production of Oklahoma! which began life in 2007 as an undergraduate production at Bard and was produced professionally in The Fisher Center’s SummerScape Festival in 2015 before transferring to New York City.
The Fisher Center houses two theaters: Sosnoff Theater, which seats approximately 800 people and features a proscenium stage with a concert shell insert that accommodates opera, music, dance, and theater; and LUMA Theater, a fully flexible venue which seats up to 200 people. The Fisher Center also comprises rehearsal studios, production facilities, offices, and alternative performance spaces. In the summer, The Fisher Center operates the Spiegeltent, a freestanding cabaret venue which has delighted SummerScape audiences for more than a decade.
In October 2022 Bard announced that Maya Lin has been chosen to design a new performing arts studio building for The Fisher Center, in partnership with architects Bialosky and Partners and theater and acoustic consultants Charcoalblue. Situated in meadows to the west of the Fisher Center and overlooking woodlands and the Catskill mountains, the building will provide a home for Fisher Center LAB, the center’s acclaimed residency and commissioning program for professional artists. It will also house rehearsal and teaching facilities for Bard’s undergraduate programs in Dance and in Theater and Performance. The 25,000-square-foot building will contain five state-of-the-art studios for artist residencies, rehearsals, informal performances, and dance and theater classes, which will be connected by gathering hubs. It will function as a laboratory for the performing arts, where students and professional artists work side by side, informing each other’s practices and sharing their discoveries and works-in-progress with audiences from the Bard community and the public. Groundbreaking for the $42 million studio building will take place in 2023, during the celebration of The Fisher Center’s 20th anniversary. Once completed, the building will expand The Fisher Center’s identity beyond the walls of Gehry’s stunning landmark, to become a cultural campus comprising both the Gehry and Lin buildings.
The Fisher Center offers outstanding programs to many communities, including the students and faculty of Bard, and audiences in the Hudson Valley, New York City, across the country, and around the world. The Center’s major professional programs include: -Bard SummerScape – One of the most ambitious and highly anticipated performing arts festivals in the country. In July and August, SummerScape comprises the annual Bard Music Festival (BMF), now in its 34th year, and seven weeks of opera, dance, music, theater, cabaret, and film. SummerScape has been acclaimed by London’s Times Literary Supplement as “the most intellectually ambitious of America’s summer music festivals” and described by the International Herald Tribune as “seven weeks of cultural delight.” -Fisher Center LAB – The Fisher Center’s artist residency and commissioning program, provides custom-made and meaningful support for innovative artists across disciplines. Since its launch in 2012, LAB has supported residencies, workshops, and performances for hundreds of artists, incubating new projects and engaging audiences, students, faculty, and staff in the process of creating contemporary performances. LAB strives to provide artists with the environment, resources, and funding they need to experiment, dream, and fully realize their artistic potential. Where possible, Fisher Center LAB builds long-term relationships for artists, powering their work by taking on administrative and producing support of their practices and companies. Productions developed by Fisher Center LAB often premiere in the annual Bard SummerScape festival and frequently tour around the country and across the world. Artists currently under commission from Fisher Center LAB include Pam Tanowitz, Suzan-Lori Parks, Lileana Blain-Cruz, SITI Company, Justin Vivian Bond and Anthony Roth Costanzo, Raja Feather Kelly, Paul Soileau, Beth Gill, Justin Peck, and Daaimah Mubashshir.
The Fisher Center is also home to the Dance and Theater and Performance Programs in Bard’s undergraduate Division of the Arts, and works closely with the Conservatory of Music, The Orchestra Now, and the Vocal Arts Program, among other excellent and diverse arts programs at Bard.
ABOUT BARD COLLEGE
Founded in 1860, Bard College is a four-year residential college of the liberal arts and sciences located 90 miles north of New York City. With the addition of the Montgomery Place Estate, Bard’s campus consists of nearly 1,000 park-like acres in the Hudson River Valley. It offers bachelor of arts, bachelor of science, and bachelor of music degrees, with majors in nearly 40 academic programs; graduate degrees in 11 programs; nine early colleges; and numerous dual-degree programs nationally and internationally. Building on its 159-year history as a competitive and innovative undergraduate institution, Bard has expanded its mission as a private institution acting in the public interest across the country and around the world to meet broader student needs and increase access to liberal education. The undergraduate program at the main campus in upstate New York has a reputation for scholarly excellence, a focus on the arts, and civic engagement. Bard is committed to enriching culture, public life, and democratic discourse by training tomorrow’s thought leaders. For more information about Bard, visit http://www.bard.edu/ .
The Fisher Center is an Equal Opportunity Employer (EOE) and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership, parental status, military status, or any other non-merit factor.
Mount Sinai Health System
Job Title: Program Manager, Condition Management - Mount Sinai Health Partners
Summary
Mount Sinai is one of the largest non-profit health systems in the U.S. with a strong reputation for quality of care (18th ranked academic medical center) and research/education (22nd ranked medical school). Our health system has ~40,000 employees working together to provide billions of dollars in high-quality care for millions of patients each year.
We are accelerating a transition to a business model focused on population health management – our goal is to keep entire communities healthy and out of the hospital. Mount Sinai Health Partners (MSHP) is the team driving this transformation within Mount Sinai. The team includes 400+ employees with clinical, contracting, finance, IT, analytics, operations, and product development expertise.
MSHP is a fast growing business unit within Mount Sinai and is looking for team members who:
Are comfortable “playing up” and “playing down” as needed to accomplish business objectives
Thrive in fast-paced work environments
Seek to improve the status quo
Within MSHP, the Pharmacy Team drives the implementation and ongoing improvement of initiatives that enable Mount Sinai to deliver better value to its patients, its customers (i.e., plan sponsors and payers), its providers, and its partners. At Mount Sinai, value is defined broadly and encompasses improved health outcomes, more efficient operations, better patient experience, more joyful care team environment, and improved financial performance. The Pharmacy Team works directly with the Clinical Operations Leadership Team, Population Health and Chief Medical Officer, Population Health.
Role Summary
MSHP seeks a Program Manager for Condition Management.
The Program Manager reports to the Director of Condition Management to provide operational leadership for the program. The program provides remote monitoring device connectivity for patients and related condition management for high risk patient populations across MSHS. Working with MSHP leadership, the Manager will support all activities related to the program’s daily operations, operational and clinical metrics, supporting implementation and expansion. The manager is responsible for maintaining the clinical operations, workflows, informatics tools, training and managing efficiencies of staff, analytics and program dashboards. The manager will serve as a point of contact for MSHS IT, Digital Health, Consumer Digital and other partnering stakeholders. The manager will serve as the primary point of contact for key cross-functions for the condition management and effectively communicate the goals, vision, and methods for achieving desired outcomes. The manager will develop content for education and initiatives and support issue identification, resolution.
Responsibilities
Responsibility #1 Clinical Operations
Serves as an operations owner for condition management and contributes to all aspects, including process implementation, and ongoing evaluation and improvement
Develop relationships with strategic vendors to execute complex workflow operations involving multiple team members
Supports with training for all new condition management programs and initiatives
Lead related clinical informatics design and workflows in collaboration with IT
Manage billing, IT, analytics tools to maintain efficient operations
Maintain relationships with leaders across the system to advance condition management programs and obtain inputs for clinical workflows
Implement methods to hotspot populations who would benefit from condition management as related to MSHP VBC goals and outreach workflows
Interface with teams from across the health system (including clinical, IT, legal, operations, compliance, and connected devices) to advance condition management program
Develops and reviews staff, patient and provider satisfaction feedback to inform program improvement and provide stakeholder updates
Responsibility #2 Personnel Management
Exhibits strong interpersonal skills to influence and indirectly manage team members to maintain smooth operations.
Is an empathetic listener, proactive problem solver and brings a positive team-building approach to management
Exercises management skills such as coaching, effective and clear communicator, effective planner, good listener
Supports weekly staff huddles to listen for barriers
Supports the development of staff career goals
Supports in performance review feedback for the director on an ongoing basis
Responsibility #3 Project Management
Manages weekly, monthly and quarterly meetings to run smooth operations for the clinical department
Develops effective project work plans, providing updates efficiently across multiple stakeholders
Facilitates meetings, ensuring initiatives are accomplished effectively and on time
Serve as operational support for quality initiatives, contributing to strategy, process design, implementation, and ongoing evaluation and improvement
Develop communications and marketing materials for the program
Develops operational, financial and clinical program dashboards with analytics and monitors related performance on an ongoing basis
Manages EHR optimization, billing workflows and data capture to improve operations
Implements methodology to assess long-term impact to populations served
Supports with other areas as directed
Qualifications
Education and Experience
Bachelors' degree with at least 4 years of experience at a management consulting firm, in healthcare management, or in a similar environment with demonstrated excellence in managing high-stakes, complex initiatives and in client and executive-facing roles
Advanced analytical capabilities required; experience with healthcare claims analysis and clinical quality measures highly preferred
Experience mentoring and developing junior employees
Demonstrated passion for improving healthcare is a requirement; experience with population health, healthcare delivery systems, payers, and startups is a plus
Additional Skills and Qualities
Analytic skillset – ability to build models and perform data analysis across finance and strategic business needs (e.g., market sizing), and healthcare topics with guidance from Condition Management Director
Effective communicator – excellent written and verbal communication; able to summarize analyses in a way that simplifies complex ideas and synthesizes research into actionable insights
Organized – meticulous and detail-oriented; consistently meets timelines and objectives
Reliable – delivers high-quality work and accurate analyses; raises questions or concerns in a timely manner
Mature professional – seen as a senior team member, interacts with internal and external stakeholders independently and in a poised and professional manner
Ethical leader – models behavior rooted in respect for patients
Strategic thinker – adept at understanding how individual project activities fit within and contribute to overall initiatives
Problem solver – proactively responds to problems with suggested solutions; sound judgment and decision-making abilities; takes initiative
Flexible team player – able to collaborate well with diverse set of team members, comfortable working in a startup environment (which requires all team members to have the willingness to get things done)
Passionate innovator – desire to join a fast-paced, growth-oriented environment with a passion for delivering superior health value and improving health care in the US
About the Mount Sinai Health System
The Mount Sinai Health System is New York City's largest integrated delivery system, encompassing eight hospitals, a leading medical school, and a vast network of ambulatory practices throughout the greater New York region. Mount Sinai's vision is to produce the safest care, the highest quality, the highest satisfaction, the best access and the best value of any health system in the nation.
The Health System includes approximately 7,480 primary and specialty care physicians; 11 joint-venture ambulatory surgery centers; more than 410 ambulatory practices throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and 31 affiliated community health centers. The Icahn School of Medicine is one of three medical schools that have earned distinction by multiple indicators: ranked in the top 20 by U.S. News & World Report's "Best Medical Schools", aligned with a U.S. News & World Report's "Honor Roll" Hospital, No. 12 in the nation for National Institutes of Health funding, and among the top 10 most innovative research institutions as ranked by the journal Nature in its Nature Innovation Index. This reflects a special level of excellence in education, clinical practice, and research. The Mount Sinai Hospital is ranked No. 18 on U.S. News & World Report's "Honor Roll" of top U.S. hospitals; it is one of the nation's top 20 hospitals in Cardiology/Heart Surgery, Gastroenterology/GI Surgery, Geriatrics, Nephrology, and Neurology/Neurosurgery, and in the top 50 in six other specialties in the 2018-2019 "Best Hospitals" issue. Mount Sinai's Kravis Children's Hospital also is ranked nationally in five out of ten pediatric specialties by U.S. News & World Report. The New York Eye and Ear Infirmary of Mount Sinai is ranked 11th nationally for Ophthalmology and 44th for Ear, Nose, and Throat. Mount Sinai Beth Israel, Mount Sinai St. Luke's, Mount Sinai West, and Mount Sinai South Nassau are ranked regionally.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.
Strength Through Diversity
The Mount Sinai Health System believes that diversity, equity and inclusion are drivers for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together and participate actively as a leader within the Mount Sinai Health System by:
Serving as the primary resource management representative of the Mount Sinai leadership teams, committees, etc., and acting as the primary executive leader interface between Mount Sinai and key executives from the health systems’ vendors and partners.
Engaging with relevant thought leaders and policy-makers at the federal and state levels, and representing the Health System as assigned.
Using a lens of equity in establishing and promoting policies and procedures and providing opportunities for all to thrive.
Confronting racist, sexist or other inappropriate behavior and challenges exclusionary organizational practices and serving as a role model to promote anti-racist behaviors.
Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.
Explore more about this opportunity and how you can help us write a new chapter in our story!
Who We Are
Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai Morningside (formerly Mount Sinai St. Luke’s), and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression.
EOE Minorities/Women/Disabled/Veterans
Job Title: Program Manager, Condition Management - Mount Sinai Health Partners
Summary
Mount Sinai is one of the largest non-profit health systems in the U.S. with a strong reputation for quality of care (18th ranked academic medical center) and research/education (22nd ranked medical school). Our health system has ~40,000 employees working together to provide billions of dollars in high-quality care for millions of patients each year.
We are accelerating a transition to a business model focused on population health management – our goal is to keep entire communities healthy and out of the hospital. Mount Sinai Health Partners (MSHP) is the team driving this transformation within Mount Sinai. The team includes 400+ employees with clinical, contracting, finance, IT, analytics, operations, and product development expertise.
MSHP is a fast growing business unit within Mount Sinai and is looking for team members who:
Are comfortable “playing up” and “playing down” as needed to accomplish business objectives
Thrive in fast-paced work environments
Seek to improve the status quo
Within MSHP, the Pharmacy Team drives the implementation and ongoing improvement of initiatives that enable Mount Sinai to deliver better value to its patients, its customers (i.e., plan sponsors and payers), its providers, and its partners. At Mount Sinai, value is defined broadly and encompasses improved health outcomes, more efficient operations, better patient experience, more joyful care team environment, and improved financial performance. The Pharmacy Team works directly with the Clinical Operations Leadership Team, Population Health and Chief Medical Officer, Population Health.
Role Summary
MSHP seeks a Program Manager for Condition Management.
The Program Manager reports to the Director of Condition Management to provide operational leadership for the program. The program provides remote monitoring device connectivity for patients and related condition management for high risk patient populations across MSHS. Working with MSHP leadership, the Manager will support all activities related to the program’s daily operations, operational and clinical metrics, supporting implementation and expansion. The manager is responsible for maintaining the clinical operations, workflows, informatics tools, training and managing efficiencies of staff, analytics and program dashboards. The manager will serve as a point of contact for MSHS IT, Digital Health, Consumer Digital and other partnering stakeholders. The manager will serve as the primary point of contact for key cross-functions for the condition management and effectively communicate the goals, vision, and methods for achieving desired outcomes. The manager will develop content for education and initiatives and support issue identification, resolution.
Responsibilities
Responsibility #1 Clinical Operations
Serves as an operations owner for condition management and contributes to all aspects, including process implementation, and ongoing evaluation and improvement
Develop relationships with strategic vendors to execute complex workflow operations involving multiple team members
Supports with training for all new condition management programs and initiatives
Lead related clinical informatics design and workflows in collaboration with IT
Manage billing, IT, analytics tools to maintain efficient operations
Maintain relationships with leaders across the system to advance condition management programs and obtain inputs for clinical workflows
Implement methods to hotspot populations who would benefit from condition management as related to MSHP VBC goals and outreach workflows
Interface with teams from across the health system (including clinical, IT, legal, operations, compliance, and connected devices) to advance condition management program
Develops and reviews staff, patient and provider satisfaction feedback to inform program improvement and provide stakeholder updates
Responsibility #2 Personnel Management
Exhibits strong interpersonal skills to influence and indirectly manage team members to maintain smooth operations.
Is an empathetic listener, proactive problem solver and brings a positive team-building approach to management
Exercises management skills such as coaching, effective and clear communicator, effective planner, good listener
Supports weekly staff huddles to listen for barriers
Supports the development of staff career goals
Supports in performance review feedback for the director on an ongoing basis
Responsibility #3 Project Management
Manages weekly, monthly and quarterly meetings to run smooth operations for the clinical department
Develops effective project work plans, providing updates efficiently across multiple stakeholders
Facilitates meetings, ensuring initiatives are accomplished effectively and on time
Serve as operational support for quality initiatives, contributing to strategy, process design, implementation, and ongoing evaluation and improvement
Develop communications and marketing materials for the program
Develops operational, financial and clinical program dashboards with analytics and monitors related performance on an ongoing basis
Manages EHR optimization, billing workflows and data capture to improve operations
Implements methodology to assess long-term impact to populations served
Supports with other areas as directed
Qualifications
Education and Experience
Bachelors' degree with at least 4 years of experience at a management consulting firm, in healthcare management, or in a similar environment with demonstrated excellence in managing high-stakes, complex initiatives and in client and executive-facing roles
Advanced analytical capabilities required; experience with healthcare claims analysis and clinical quality measures highly preferred
Experience mentoring and developing junior employees
Demonstrated passion for improving healthcare is a requirement; experience with population health, healthcare delivery systems, payers, and startups is a plus
Additional Skills and Qualities
Analytic skillset – ability to build models and perform data analysis across finance and strategic business needs (e.g., market sizing), and healthcare topics with guidance from Condition Management Director
Effective communicator – excellent written and verbal communication; able to summarize analyses in a way that simplifies complex ideas and synthesizes research into actionable insights
Organized – meticulous and detail-oriented; consistently meets timelines and objectives
Reliable – delivers high-quality work and accurate analyses; raises questions or concerns in a timely manner
Mature professional – seen as a senior team member, interacts with internal and external stakeholders independently and in a poised and professional manner
Ethical leader – models behavior rooted in respect for patients
Strategic thinker – adept at understanding how individual project activities fit within and contribute to overall initiatives
Problem solver – proactively responds to problems with suggested solutions; sound judgment and decision-making abilities; takes initiative
Flexible team player – able to collaborate well with diverse set of team members, comfortable working in a startup environment (which requires all team members to have the willingness to get things done)
Passionate innovator – desire to join a fast-paced, growth-oriented environment with a passion for delivering superior health value and improving health care in the US
About the Mount Sinai Health System
The Mount Sinai Health System is New York City's largest integrated delivery system, encompassing eight hospitals, a leading medical school, and a vast network of ambulatory practices throughout the greater New York region. Mount Sinai's vision is to produce the safest care, the highest quality, the highest satisfaction, the best access and the best value of any health system in the nation.
The Health System includes approximately 7,480 primary and specialty care physicians; 11 joint-venture ambulatory surgery centers; more than 410 ambulatory practices throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and 31 affiliated community health centers. The Icahn School of Medicine is one of three medical schools that have earned distinction by multiple indicators: ranked in the top 20 by U.S. News & World Report's "Best Medical Schools", aligned with a U.S. News & World Report's "Honor Roll" Hospital, No. 12 in the nation for National Institutes of Health funding, and among the top 10 most innovative research institutions as ranked by the journal Nature in its Nature Innovation Index. This reflects a special level of excellence in education, clinical practice, and research. The Mount Sinai Hospital is ranked No. 18 on U.S. News & World Report's "Honor Roll" of top U.S. hospitals; it is one of the nation's top 20 hospitals in Cardiology/Heart Surgery, Gastroenterology/GI Surgery, Geriatrics, Nephrology, and Neurology/Neurosurgery, and in the top 50 in six other specialties in the 2018-2019 "Best Hospitals" issue. Mount Sinai's Kravis Children's Hospital also is ranked nationally in five out of ten pediatric specialties by U.S. News & World Report. The New York Eye and Ear Infirmary of Mount Sinai is ranked 11th nationally for Ophthalmology and 44th for Ear, Nose, and Throat. Mount Sinai Beth Israel, Mount Sinai St. Luke's, Mount Sinai West, and Mount Sinai South Nassau are ranked regionally.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.
Strength Through Diversity
The Mount Sinai Health System believes that diversity, equity and inclusion are drivers for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together and participate actively as a leader within the Mount Sinai Health System by:
Serving as the primary resource management representative of the Mount Sinai leadership teams, committees, etc., and acting as the primary executive leader interface between Mount Sinai and key executives from the health systems’ vendors and partners.
Engaging with relevant thought leaders and policy-makers at the federal and state levels, and representing the Health System as assigned.
Using a lens of equity in establishing and promoting policies and procedures and providing opportunities for all to thrive.
Confronting racist, sexist or other inappropriate behavior and challenges exclusionary organizational practices and serving as a role model to promote anti-racist behaviors.
Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.
Explore more about this opportunity and how you can help us write a new chapter in our story!
Who We Are
Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai Morningside (formerly Mount Sinai St. Luke’s), and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression.
EOE Minorities/Women/Disabled/Veterans