American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a dynamic highly skilled and experienced Payment Gateway Integration Specialist to join our Payment gateway support technical integration team. This role is crucial for ensuring seamless integration between payment gateway platforms (PayPal/Braintree, Stripe) and our various internal departments & lines of service, vendors, and applications. If you are skilled in payment gateway technology integration, can drive seamless integrations, provide guidance to stakeholders, contribute to the growth and success of our organization, and meet the qualifications below, we encourage you to apply. Join us in our mission to make a difference in the world. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States working East Coast hours. (Core work hours are 8:30am – 5:30pm EST.) WHERE YOUR CAREER IS A FORCE FOR GOOD: The Payment Gateway Integration Specialist will serve as the e-commerce Subject Matter Expert (SME) for both business and technical gateway integrations across The American Red Cross, including Red Cross Online (redcross.org), Fundraising, Training Services and any current and future applications utilizing Braintree. This position will also liaise with Braintree for technical issues, monitor trends, and provide technical support to vendors integrating with gateway providers. Key Responsibilities: • Technical Liaison: Act as the primary point of contact for technical inquiries and issues with payment gateways specifically Braintree and Stripe, working closely with their support team to coordinate vendor resources and vendor staff from Braintree. Continuously monitor and track technical issues related to Braintree/Stripe and escalate them as necessary to ensure prompt resolution. • Gateway Integrations: Work closely with internal departments and all current and future Red Cross vendors integrating with Braintree, such as Salesforce, Adobe, donor processing systems, and other systems to ensure successful integrations with Braintree. This includes establishing and maintaining integration standards, issuance and maintenance of API keys, monitoring data flows, facilitating Braintree-related projects and Braintree release management. Understand the impact of system changes across the platform, streamline QA, and establish accountability. Drive initiative delivery from inception to launch with the internal and third-party development teams • New Relic Monitoring and Reporting: Enhance and expand the use of New Relic for monitoring Braintree integrations and generating meaningful reports to optimize performance. This includes active live monitoring; implementing critical alerts; and completing daily, weekly, and long-term trend analysis; etc • Product Roadmap: Collaborate with Braintree and stakeholders to develop and maintain a product roadmap, ensuring alignment with our organization's long-term goals. • Governance Process: Establish and lead a governance process for Braintree changes and upgrades, ensuring that changes are implemented smoothly and do not disrupt operations. • Reporting: Provide comprehensive reports and analytics related to Braintree integration performance, identifying gaps and areas for improvement. • Systems Test Reviews: Review system test plans of Braintree integrations and systems testing to ensure that they are comprehensive and cover all major components to enhance overall performance. • Data Mining: Leverage data analysis skills to understand data and identify opportunities for marketing cross-channel buyers and donors, contributing to our long-term strategic goals. • Access Management and Security: Implement safeguards aligned with permission management and oversee policies for secure access to Braintree. • Convening Stakeholders: Ensure a deep understanding of the impacts of changes across the organization, the flow of data in and out of Braintree, and end-to-end solutions for donor/customer experiences. • Training and Ongoing Communication: Develop a user-wide communication system for improvements and changes, define training requirements for new users, and facilitate onboarding training for new employees. • New Partner (Vendor) Onboarding/MAID Process: Create a checklist of requirements, steps, and processes for onboarding new partners/vendors and ensure compliance with guidelines. Oversee the onboarding of new payment partners through the due diligence process, technical integration, certification, and end-to-end testing Scope: people manager that interprets and administers policies, process, and procedures that may affect sections and subordinate units. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Bachelor's degree in a related field or equivalent work experience. • Minimum 7 years working in technology • 3+ years working extensively with Braintree/PayPal products, Payments (Credit Card, Banking, Online, Offline) and payment gateways and payment processors (Braintree preferred). • Understanding of Payments Processing Industry • ACH/EFT (Electronic Funds Transfer) and Credit Card Payment Processing/Digital Wallets • PCI DSS (Payment Card Industry Data Security Standards) Requirements and Certification process • Coordinating with development teams and development lifecycles • Working cross functionally to develop technology platform strategy. • Working under tight deadlines and with urgency • Strong technical and analytical skills. • Excellent communication and collaboration abilities. • Project management experience is a plus. • Data analysis and reporting proficiency. • Prior experience working in a non-profit organization is advantageous. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $115K - $135K. We do not offer an annual bonus for this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a dynamic highly skilled and experienced Payment Gateway Integration Specialist to join our Payment gateway support technical integration team. This role is crucial for ensuring seamless integration between payment gateway platforms (PayPal/Braintree, Stripe) and our various internal departments & lines of service, vendors, and applications. If you are skilled in payment gateway technology integration, can drive seamless integrations, provide guidance to stakeholders, contribute to the growth and success of our organization, and meet the qualifications below, we encourage you to apply. Join us in our mission to make a difference in the world. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States working East Coast hours. (Core work hours are 8:30am – 5:30pm EST.) WHERE YOUR CAREER IS A FORCE FOR GOOD: The Payment Gateway Integration Specialist will serve as the e-commerce Subject Matter Expert (SME) for both business and technical gateway integrations across The American Red Cross, including Red Cross Online (redcross.org), Fundraising, Training Services and any current and future applications utilizing Braintree. This position will also liaise with Braintree for technical issues, monitor trends, and provide technical support to vendors integrating with gateway providers. Key Responsibilities: • Technical Liaison: Act as the primary point of contact for technical inquiries and issues with payment gateways specifically Braintree and Stripe, working closely with their support team to coordinate vendor resources and vendor staff from Braintree. Continuously monitor and track technical issues related to Braintree/Stripe and escalate them as necessary to ensure prompt resolution. • Gateway Integrations: Work closely with internal departments and all current and future Red Cross vendors integrating with Braintree, such as Salesforce, Adobe, donor processing systems, and other systems to ensure successful integrations with Braintree. This includes establishing and maintaining integration standards, issuance and maintenance of API keys, monitoring data flows, facilitating Braintree-related projects and Braintree release management. Understand the impact of system changes across the platform, streamline QA, and establish accountability. Drive initiative delivery from inception to launch with the internal and third-party development teams • New Relic Monitoring and Reporting: Enhance and expand the use of New Relic for monitoring Braintree integrations and generating meaningful reports to optimize performance. This includes active live monitoring; implementing critical alerts; and completing daily, weekly, and long-term trend analysis; etc • Product Roadmap: Collaborate with Braintree and stakeholders to develop and maintain a product roadmap, ensuring alignment with our organization's long-term goals. • Governance Process: Establish and lead a governance process for Braintree changes and upgrades, ensuring that changes are implemented smoothly and do not disrupt operations. • Reporting: Provide comprehensive reports and analytics related to Braintree integration performance, identifying gaps and areas for improvement. • Systems Test Reviews: Review system test plans of Braintree integrations and systems testing to ensure that they are comprehensive and cover all major components to enhance overall performance. • Data Mining: Leverage data analysis skills to understand data and identify opportunities for marketing cross-channel buyers and donors, contributing to our long-term strategic goals. • Access Management and Security: Implement safeguards aligned with permission management and oversee policies for secure access to Braintree. • Convening Stakeholders: Ensure a deep understanding of the impacts of changes across the organization, the flow of data in and out of Braintree, and end-to-end solutions for donor/customer experiences. • Training and Ongoing Communication: Develop a user-wide communication system for improvements and changes, define training requirements for new users, and facilitate onboarding training for new employees. • New Partner (Vendor) Onboarding/MAID Process: Create a checklist of requirements, steps, and processes for onboarding new partners/vendors and ensure compliance with guidelines. Oversee the onboarding of new payment partners through the due diligence process, technical integration, certification, and end-to-end testing Scope: people manager that interprets and administers policies, process, and procedures that may affect sections and subordinate units. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Bachelor's degree in a related field or equivalent work experience. • Minimum 7 years working in technology • 3+ years working extensively with Braintree/PayPal products, Payments (Credit Card, Banking, Online, Offline) and payment gateways and payment processors (Braintree preferred). • Understanding of Payments Processing Industry • ACH/EFT (Electronic Funds Transfer) and Credit Card Payment Processing/Digital Wallets • PCI DSS (Payment Card Industry Data Security Standards) Requirements and Certification process • Coordinating with development teams and development lifecycles • Working cross functionally to develop technology platform strategy. • Working under tight deadlines and with urgency • Strong technical and analytical skills. • Excellent communication and collaboration abilities. • Project management experience is a plus. • Data analysis and reporting proficiency. • Prior experience working in a non-profit organization is advantageous. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $115K - $135K. We do not offer an annual bonus for this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a Salesforce Release Manager to support the Training Services application. The Training Services Salesforce instance is a combination of multiple clouds (Sales, Service, Experience, etc.) and integrations that come together to serve the larger American Red Cross organization through the delivery of training (E.g. First Aid, CPR and AED) and products. The Training Services Salesforce team utilizes multiple lower sandbox environments for it’s sprint cycles and project needs. Development, Testing, User Acceptance Testing, Staging and Training are just a few of those environments. A successful candidate will play a key role in all the release related work across the Salesforce cloud platforms. This position owns the bi-weekly releases in the Salesforce environments for all of Training Services as well as project-specific releases. The Salesforce Release Manager will also: • Develop and maintain software configuration management tools (I.e. Flosum) to support configuration identification, control, reporting, and delivery of both internally developed and externally purchased software products within our Salesforce application. • Maintain all Salesforce sandboxes and their refresh schedules. • Apply specialized technical expertise to resolve code conflicts amongst environments and validate release packages prior to implementation. • Serve as the “release management” lead on projects, provide training and guidance to other staff. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States but must work an east coast schedule. (Core Working Hours 9:00am-5:00pm Eastern) WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): • Perform configuration management and release engineering tasks to ensure new software product operating parameters are documented, comply with standard hardware configurations, and are logistically sustainable. • Design, develop, automate, and maintain productivity tools using programming, database or scripting languages to improve software modeling and development. • Design and implement build procedures that are used to support software product development and use. • Track and maintain the project Change Requests, Impact Assessments, Incident Reports, and Software Change Notices on a continuous basis. • Develop software configuration standards within the Training Services Salesforce team. • Serve as a project lead. Provide training and guidance to other staff. Contribute technical expertise to projects. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Education: Bachelor's degree required. • Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required. • Hands on daily experience working with Release Management, DevOps or DevSecOps and working with a release tool like Flosum, Gearset or Copado are required. • Salesforce Administrator or Developer certification – nice to have • Flosum Certified Professional or Flosum Certified Expert – nice to have • Skills & Abilities: Ability to work on a team. Ability to be 24-hour on-call during for post-release support. Ability to communicate highly technical information effectively to various audiences. Ability to support 10pm (eastern) releases every other Thursday night. WHAT WILL GIVE YOU A COMPETITIVE EDGE (preferred qualifications): • Attention to detail. • Highly organized • A lover of lists • And a juggler all of the Salesforce environments in Training Services. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $90K - $115K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a Salesforce Release Manager to support the Training Services application. The Training Services Salesforce instance is a combination of multiple clouds (Sales, Service, Experience, etc.) and integrations that come together to serve the larger American Red Cross organization through the delivery of training (E.g. First Aid, CPR and AED) and products. The Training Services Salesforce team utilizes multiple lower sandbox environments for it’s sprint cycles and project needs. Development, Testing, User Acceptance Testing, Staging and Training are just a few of those environments. A successful candidate will play a key role in all the release related work across the Salesforce cloud platforms. This position owns the bi-weekly releases in the Salesforce environments for all of Training Services as well as project-specific releases. The Salesforce Release Manager will also: • Develop and maintain software configuration management tools (I.e. Flosum) to support configuration identification, control, reporting, and delivery of both internally developed and externally purchased software products within our Salesforce application. • Maintain all Salesforce sandboxes and their refresh schedules. • Apply specialized technical expertise to resolve code conflicts amongst environments and validate release packages prior to implementation. • Serve as the “release management” lead on projects, provide training and guidance to other staff. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States but must work an east coast schedule. (Core Working Hours 9:00am-5:00pm Eastern) WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): • Perform configuration management and release engineering tasks to ensure new software product operating parameters are documented, comply with standard hardware configurations, and are logistically sustainable. • Design, develop, automate, and maintain productivity tools using programming, database or scripting languages to improve software modeling and development. • Design and implement build procedures that are used to support software product development and use. • Track and maintain the project Change Requests, Impact Assessments, Incident Reports, and Software Change Notices on a continuous basis. • Develop software configuration standards within the Training Services Salesforce team. • Serve as a project lead. Provide training and guidance to other staff. Contribute technical expertise to projects. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Education: Bachelor's degree required. • Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required. • Hands on daily experience working with Release Management, DevOps or DevSecOps and working with a release tool like Flosum, Gearset or Copado are required. • Salesforce Administrator or Developer certification – nice to have • Flosum Certified Professional or Flosum Certified Expert – nice to have • Skills & Abilities: Ability to work on a team. Ability to be 24-hour on-call during for post-release support. Ability to communicate highly technical information effectively to various audiences. Ability to support 10pm (eastern) releases every other Thursday night. WHAT WILL GIVE YOU A COMPETITIVE EDGE (preferred qualifications): • Attention to detail. • Highly organized • A lover of lists • And a juggler all of the Salesforce environments in Training Services. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $90K - $115K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Civic Nation seeks a Senior Manager position within the Corporate Partnerships team. This position is responsible for driving long-term, trusted relationships with key corporate stakeholders to achieve Civic Nation’s mission. In coordination with the Director of Corporate Partnerships, this position will also work cross-functionally across Civic Nation’s initiatives and centralized Hub team members to address needs, uncover opportunities, create efficiencies, and increase impact with every partnership.
The Senior Manager will report to the Director of Corporate Partnerships, who is located in New York City, and will work closely with an Associate and intern to accomplish the team’s goals.
ABOUT THE CORPORATE PARTNERSHIPS TEAM
The Corporate Partnerships team sits on Civic Nation’s centralized staff, meaning we work across the entire Civic Nation portfolio. The team is responsible for developing impact and fundraising generating corporate partnerships in service of our initiatives’ goals and programs. This team is crucial to not only the success of the organization, but also to the larger culture shift of how business should be conducted.
ABOUT CIVIC NATION
Civic Nation is a home for changemakers who inspire, educate, and activate people around the issues that will define this generation. We empower people to take on the biggest challenges of our time — strengthening democracy; foster civic engagement, social justice, and voter participation; addressing public health crises; fighting for gender equity; and more. At Civic Nation we house some of the most innovative campaigns organizing for progress across the country including ALL IN Campus Democracy Challenge, It’s On Us, Made to Save, We The Action, End Rape on Campus, The United State of Women, and When We All Vote, co-chaired by Michelle Obama.
Civic Nation drives real, meaningful change by shifting culture, systems, and policy. We organize at every level and serve as a connector — of people and programs, of grassroots activists and leaders of industries and organizations, of ideas and the resources to make them reality. Our goal is to empower individuals, companies, institutions, and organizations to create a more inclusive, equitable America.
YOUR IMPACT
Assist the Director of Corporate Partnerships to develop, nurture, evaluate, and foster corporate partners. This will be accomplished through a variety of activities, including, but not limited to:
thorough pre-planning,
professional communication,
effective project management,
timely materials delivery, and
data utilization.
In coordination with the Director of Corporate Partnerships, listen to and collaborate with Civic Nation’s initiatives to best identify areas where corporate partnerships can fulfill their programmatic needs and meet their goals.
Manage team pacing towards annual OKRs.
Develop and implement new and current processes to optimize the team’s workflow, including, but not limited to meeting optimization and CRM management.
Spearhead the creation of external facing materials needed for corporate partners, such as program specific documentation, but also more general Civic Nation brochures.
Manage all inbound and outbound requests to ensure we deliver against both internal and external deadlines.
Handle communication needs for Team Parts & Gov, including, but not limited to monthly newsletters, website updates, intake forms, survey needs, marketing materials, and presentations.
YOUR EXPERIENCE
4+ years of relevant work experience.
Experience engaging and building rapport with high-level executives and influential leaders. High preference for candidates who have worked within or with stakeholders on diversity and inclusion, ESG/CSR, and/or federal/state affairs teams.
Proven track record of working across departments to accomplish large projects/goals, and enjoys team work!
Ability to effectively analyze and strategize partnership opportunities to yield the greatest return.
Experience working in an email and customer management system such as EveryAction, Salesforce, or something comparable, preferred.
Experience working in project management tools (Asana, Trello) and with data (spreadsheet optimization and platforms like Google Analytics, Looker, & Periscope), preferred.
YOUR COMPETENCIES
A driven self-starter with a solution-oriented mindset that takes initiative to execute tasks.
Detail-oriented, highly organized, thorough, and critical thinker.
Effective written and oral communication prowess. Comfortable sharing ideas and observations to identify new opportunities.
A team player. Strong interpersonal skills, including the ability to listen, understand, connect, earn trust of, and collaborate with employees and stakeholders at all levels of the organization.
Excellent organizational, analytical, project management, problem solving, and communication skills.
Ability to excel under pressure and meet deadlines while balancing multiple work streams at once.
High degree of flexibility and comfort with change while working in a fast-paced, rapid response environment.
Passionate about Civic Nation’s mission and eager to get the work done.
SALARY & BENEFITS
The Washington, DC-based salary range for this position is $70,000 - $80,000 (will be adjusted for cost of labor for the incumbent's work location) annually, commensurate with experience. Our comprehensive benefits plan includes 100% employer-paid health, dental, and vision insurance for employees, flexible paid time off, paid family & medical leave, access to a 401k plan, and more.
MANDATORY COVID-19 VACCINATION POLICY
Civic Nation is committed to protecting our employees and our communities from COVID-19. Toward that goal, and in consideration of guidance released by the U.S. Centers for Disease Control and Prevention (CDC), and a variety of public health authorities and professional organizations, Civic Nation has implemented a mandatory COVID-19 vaccination policy for its employees.
All employees are required to be fully vaccinated for COVID-19 as a term and condition of employment at Civic Nation unless an exemption or deferral has been approved. Individuals are considered fully vaccinated two weeks after they get their second dose of a messenger RNA (mRNA) vaccine, such as Pfizer-BioNTech or Moderna, or two weeks after a single dose of the Janssen/Johnson & Johnson vaccine.
New employees must be fully vaccinated before their start date unless an exemption due to a medical condition or a sincerely held religious belief or practice is granted.
TO APPLY
To apply, submit a cover letter and resume here . The cover letter, addressed to Marissa Ranalli, Director of Corporate Partnerships, should be concise, compelling, and include what you would uniquely bring to Civic Nation and the Corporate Partnerships team. Applications will be accepted until October 31, 2022.
***
At Civic Nation, diversity, equity, and inclusion are directly aligned with the fundamental belief that people are inherently capable, but often lack opportunity. We know that a diverse workforce allows us to see problems in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.
Sep 09, 2022
Full time
Civic Nation seeks a Senior Manager position within the Corporate Partnerships team. This position is responsible for driving long-term, trusted relationships with key corporate stakeholders to achieve Civic Nation’s mission. In coordination with the Director of Corporate Partnerships, this position will also work cross-functionally across Civic Nation’s initiatives and centralized Hub team members to address needs, uncover opportunities, create efficiencies, and increase impact with every partnership.
The Senior Manager will report to the Director of Corporate Partnerships, who is located in New York City, and will work closely with an Associate and intern to accomplish the team’s goals.
ABOUT THE CORPORATE PARTNERSHIPS TEAM
The Corporate Partnerships team sits on Civic Nation’s centralized staff, meaning we work across the entire Civic Nation portfolio. The team is responsible for developing impact and fundraising generating corporate partnerships in service of our initiatives’ goals and programs. This team is crucial to not only the success of the organization, but also to the larger culture shift of how business should be conducted.
ABOUT CIVIC NATION
Civic Nation is a home for changemakers who inspire, educate, and activate people around the issues that will define this generation. We empower people to take on the biggest challenges of our time — strengthening democracy; foster civic engagement, social justice, and voter participation; addressing public health crises; fighting for gender equity; and more. At Civic Nation we house some of the most innovative campaigns organizing for progress across the country including ALL IN Campus Democracy Challenge, It’s On Us, Made to Save, We The Action, End Rape on Campus, The United State of Women, and When We All Vote, co-chaired by Michelle Obama.
Civic Nation drives real, meaningful change by shifting culture, systems, and policy. We organize at every level and serve as a connector — of people and programs, of grassroots activists and leaders of industries and organizations, of ideas and the resources to make them reality. Our goal is to empower individuals, companies, institutions, and organizations to create a more inclusive, equitable America.
YOUR IMPACT
Assist the Director of Corporate Partnerships to develop, nurture, evaluate, and foster corporate partners. This will be accomplished through a variety of activities, including, but not limited to:
thorough pre-planning,
professional communication,
effective project management,
timely materials delivery, and
data utilization.
In coordination with the Director of Corporate Partnerships, listen to and collaborate with Civic Nation’s initiatives to best identify areas where corporate partnerships can fulfill their programmatic needs and meet their goals.
Manage team pacing towards annual OKRs.
Develop and implement new and current processes to optimize the team’s workflow, including, but not limited to meeting optimization and CRM management.
Spearhead the creation of external facing materials needed for corporate partners, such as program specific documentation, but also more general Civic Nation brochures.
Manage all inbound and outbound requests to ensure we deliver against both internal and external deadlines.
Handle communication needs for Team Parts & Gov, including, but not limited to monthly newsletters, website updates, intake forms, survey needs, marketing materials, and presentations.
YOUR EXPERIENCE
4+ years of relevant work experience.
Experience engaging and building rapport with high-level executives and influential leaders. High preference for candidates who have worked within or with stakeholders on diversity and inclusion, ESG/CSR, and/or federal/state affairs teams.
Proven track record of working across departments to accomplish large projects/goals, and enjoys team work!
Ability to effectively analyze and strategize partnership opportunities to yield the greatest return.
Experience working in an email and customer management system such as EveryAction, Salesforce, or something comparable, preferred.
Experience working in project management tools (Asana, Trello) and with data (spreadsheet optimization and platforms like Google Analytics, Looker, & Periscope), preferred.
YOUR COMPETENCIES
A driven self-starter with a solution-oriented mindset that takes initiative to execute tasks.
Detail-oriented, highly organized, thorough, and critical thinker.
Effective written and oral communication prowess. Comfortable sharing ideas and observations to identify new opportunities.
A team player. Strong interpersonal skills, including the ability to listen, understand, connect, earn trust of, and collaborate with employees and stakeholders at all levels of the organization.
Excellent organizational, analytical, project management, problem solving, and communication skills.
Ability to excel under pressure and meet deadlines while balancing multiple work streams at once.
High degree of flexibility and comfort with change while working in a fast-paced, rapid response environment.
Passionate about Civic Nation’s mission and eager to get the work done.
SALARY & BENEFITS
The Washington, DC-based salary range for this position is $70,000 - $80,000 (will be adjusted for cost of labor for the incumbent's work location) annually, commensurate with experience. Our comprehensive benefits plan includes 100% employer-paid health, dental, and vision insurance for employees, flexible paid time off, paid family & medical leave, access to a 401k plan, and more.
MANDATORY COVID-19 VACCINATION POLICY
Civic Nation is committed to protecting our employees and our communities from COVID-19. Toward that goal, and in consideration of guidance released by the U.S. Centers for Disease Control and Prevention (CDC), and a variety of public health authorities and professional organizations, Civic Nation has implemented a mandatory COVID-19 vaccination policy for its employees.
All employees are required to be fully vaccinated for COVID-19 as a term and condition of employment at Civic Nation unless an exemption or deferral has been approved. Individuals are considered fully vaccinated two weeks after they get their second dose of a messenger RNA (mRNA) vaccine, such as Pfizer-BioNTech or Moderna, or two weeks after a single dose of the Janssen/Johnson & Johnson vaccine.
New employees must be fully vaccinated before their start date unless an exemption due to a medical condition or a sincerely held religious belief or practice is granted.
TO APPLY
To apply, submit a cover letter and resume here . The cover letter, addressed to Marissa Ranalli, Director of Corporate Partnerships, should be concise, compelling, and include what you would uniquely bring to Civic Nation and the Corporate Partnerships team. Applications will be accepted until October 31, 2022.
***
At Civic Nation, diversity, equity, and inclusion are directly aligned with the fundamental belief that people are inherently capable, but often lack opportunity. We know that a diverse workforce allows us to see problems in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.
Founded in 1936, the National Wildlife Federation (NWF or Federation) is America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all stripes. The Federation's mission is to unite all Americans to ensure wildlife thrive in our rapidly changing world through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, and addressing the causes and consequences of climate change.
One of the National Wildlife Federation’s signature conservation programs is Garden for Wildlife™. For more than 45 years, this program has been inspiring people to plant on behalf of wildlife where the live, work, play, learn and worship.
To advance our mission, we are seeking a full-time Tech Product Owner to join our staff, working out of our Reston, VA, office with telework options. (Due to COVID-19 all employees are working remotely until we make return to work decisions). As the Tech Product Owner for Garden for Wildlife™, you will lead the development of and maintain, a transformative digital product that is the cornerstone of the new Garden for Wildlife™ Enterprise (GFWE) to expand access to native plants and trees, scale the conservation impact, and create an engaged and diverse community of wildlife gardeners – effectively revolutionizing the way all people plant to benefit wildlife and communities. The GFWE is an independent business unit within the Innovation and Growth division and you will report directly to the Head of Garden for Wildlife™ and be a team player in the GFWE senior team that includes the directors of GFW Operations and Growth, Marketing, and Finance.
You will lead the build and run of the analytics driven B2B2C platform to support a network that seamlessly engages environmentally minded gardeners through personalized experience that connects: DIY solutions, science-based data, and mapping for impact with an interactive community. You will direct the creation, enhancement and maintenance of the responsive mobile, desktop web-based application, Cloud based CRM, with analytics driven e-commerce, and integration with 3rd party fulfillment support and inventory management ERP. This role consistently conveys the GFWE operational model for what matters most to platform users to the Tech Build Project Manager and engineering and design teams.
In this role you will :
Recruit and manage a diverse and dynamic GFWE Platform Tech team that will drive strategy, growth and impact. Your direct reports will include Front End and Back End Engineers, Cloud Data Manager, Analytics manager and you will co-supervise GFWE web design and content lead.
Successfully negotiate and manage all Tech partner and vendor relationships. Specifically manage 3rd party contracted Tech Build Project Manager for GFW Build.
Create a quality control system that manages the conceptual and technical integrity of the platform’s features. This includes Product Backlog list of all the features or components of the project with user-centric descriptions, to coordinate with Build Project Manager’s Sprint process.
Negotiate contracts for required integrations with external data feeds, e.g. fulfillment partner, geo location, zipcode, photo assets, species or science data, etc.
Ensure platform includes mapping capacity and maintains functionality and enhancements for responsive user experience to include but not limited to:
Ensuring user privacy, cybersecurity and data asset management.
Building and monitoring data/behavior /tracking throughout the tool.
UX/UI production combined with user testing.
Consult with the National Wildlife Federation’s Strategic Business Operations/IT department to ensure seamless connections to the National Wildlife Federation’s existing web and information technology and financial platforms.
Propel and support an equity and justice culture across all enterprise departments ensuring this culture is embedded into hiring and business practices, vendor relationships, corporate partnerships and product offerings, as well as inclusivity and diversity in advertising, content development and storytelling.
Work with the GFWE marketing team to best position the platform and plant product release. Specifically, ensuring the build product manager is working with GFWE marketing to outline product placement strategies and how the products will be described in the platform and social channels.
Closely manage the Tech budget, performance and financial reporting.
Be responsible for staying on target and meeting aggressive launch deadlines.
Qualifications:
Requires a degree in computer science, business, engineering, developer or related field or equivalent experience.
Understanding of online retail users’ behaviors, the market place, potential competitive platforms, and future trends to consider for successful domain and platform experience.
Eight or more years of combined experience in tech business analysis, operational process improvement, project management or equivalent cobination of technical and operational experience.
Advanced knowledge of system(s) assigned, Agile methodology and principles.
Previous experience with data visualization products.
Preferred Qualifications:
Project Management Professional (PMP) certification a plus.
Technical certifications a plus.
Product owner certification preferred.
Experience with Salesforce cloud platforms ideal.
Important Success Factors:
Strong understanding of online retail and community technology and user experiences.
Ability to synthesize disparate and complex technology and summarize key points concisely for consumption by different levels of the organization, including executive teams.
Strong negotiator, decision-maker, and communicator.
Skilled at defining customer needs and using that knowledge to defining functional product specifications.
Strong requirements gathering skills.
Ability to continuously motivate the product development teams to meet the project's original goal.
A leader who can thrive in an entrepreneurial environment and work independently as well as collaboratively with all levels of the organization.
Self-motivated, detail oriented, and able to work independently with minimal supervision.
Exceptional analytical, verbal and written communication skills.
Growth, innovation and customer-first mindset.
Enthusiasm for conservation issues.
Leadership Competencies
Self-Awareness and Learning - Demonstrates awareness of multiple group identities and their attendant dynamics and consistently bring a high level of self-awareness, empathy, and social skills to work and interpersonal interactions and commit to build our awareness through continued learning.
Authentic Relationships and Partnerships – Proactively builds and sustains robust, authentic, productive working relationships with colleagues and community partners across race and other group identities
Direct Communication - Communicates in ways that honor each person’s inherent dignity and agency, including our own, and lead with respect and compassion.
Supervision and Power sharing – Brings an awareness of culture and difference into our supervisory relationships and work to authentically share power to bring out the best in others.
Innovation - Seeks solutions by cultivating empathy, taking risks, trying new approaches, learning from mistakes, learning from each other, and continually improving our efforts. We are courageous and proactive about developing solutions that are rooted in principles of equity and justice.
Equity Analysis and Action - Clearly and consistently articulates a sophisticated understanding of equity across social groups and structural racism, and the centrality of this analysis to the work we do and how we operate at NWF. We integrate that knowledge into work projects and interactions by addressing structural implications and disproportionate impacts of policies, activities, and decisions on race, class and other group identities within the context of job responsibilities and projects.
Your actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus.
Application:
Applications will be reviewed on a rolling basis.
The salary range for this position is currently $110,000 - $120,000 annually, dependent upon qualifications and experience.
The National Wildlife Federation values work-life balance and a family-friendly atmosphere. Our paid time-off includes 3 weeks of vacation leave, open wellbeing leave, 10 paid holidays, 3 floating holidays, a week-long winter break, and additional leave options, per year. In addition, our benefits package includes medical, dental, and vision insurance, company paid life insurance, AD&D, short- and long-term disability, 16 weeks of paid FMLA leave, 403b retirement plan with employer matching and annual contribution, adoption benefits, and flexible work options including telecommuting, non-traditional work hours, and compressed work weeks. Applicants are invited to learn more about National Wildlife Federation’s benefits package at https://www.nwf.org/About-Us/Careers
We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train, compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at nwf.org/equity .
If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244.
The requirements listed in our job descriptions are guidelines, not hard and fast rules, and if you have 75% of the qualifications listed we encourage you to apply. Your experience refers to paid and unpaid experience, including volunteer work, which helps build the competencies, knowledge, and skills that translates directly to our openings. Applying gives you the opportunity to be considered.
Candidates should submit a cover letter and resume.
If selected for this position, a background check will be conducted.
Dec 01, 2020
Full time
Founded in 1936, the National Wildlife Federation (NWF or Federation) is America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all stripes. The Federation's mission is to unite all Americans to ensure wildlife thrive in our rapidly changing world through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, and addressing the causes and consequences of climate change.
One of the National Wildlife Federation’s signature conservation programs is Garden for Wildlife™. For more than 45 years, this program has been inspiring people to plant on behalf of wildlife where the live, work, play, learn and worship.
To advance our mission, we are seeking a full-time Tech Product Owner to join our staff, working out of our Reston, VA, office with telework options. (Due to COVID-19 all employees are working remotely until we make return to work decisions). As the Tech Product Owner for Garden for Wildlife™, you will lead the development of and maintain, a transformative digital product that is the cornerstone of the new Garden for Wildlife™ Enterprise (GFWE) to expand access to native plants and trees, scale the conservation impact, and create an engaged and diverse community of wildlife gardeners – effectively revolutionizing the way all people plant to benefit wildlife and communities. The GFWE is an independent business unit within the Innovation and Growth division and you will report directly to the Head of Garden for Wildlife™ and be a team player in the GFWE senior team that includes the directors of GFW Operations and Growth, Marketing, and Finance.
You will lead the build and run of the analytics driven B2B2C platform to support a network that seamlessly engages environmentally minded gardeners through personalized experience that connects: DIY solutions, science-based data, and mapping for impact with an interactive community. You will direct the creation, enhancement and maintenance of the responsive mobile, desktop web-based application, Cloud based CRM, with analytics driven e-commerce, and integration with 3rd party fulfillment support and inventory management ERP. This role consistently conveys the GFWE operational model for what matters most to platform users to the Tech Build Project Manager and engineering and design teams.
In this role you will :
Recruit and manage a diverse and dynamic GFWE Platform Tech team that will drive strategy, growth and impact. Your direct reports will include Front End and Back End Engineers, Cloud Data Manager, Analytics manager and you will co-supervise GFWE web design and content lead.
Successfully negotiate and manage all Tech partner and vendor relationships. Specifically manage 3rd party contracted Tech Build Project Manager for GFW Build.
Create a quality control system that manages the conceptual and technical integrity of the platform’s features. This includes Product Backlog list of all the features or components of the project with user-centric descriptions, to coordinate with Build Project Manager’s Sprint process.
Negotiate contracts for required integrations with external data feeds, e.g. fulfillment partner, geo location, zipcode, photo assets, species or science data, etc.
Ensure platform includes mapping capacity and maintains functionality and enhancements for responsive user experience to include but not limited to:
Ensuring user privacy, cybersecurity and data asset management.
Building and monitoring data/behavior /tracking throughout the tool.
UX/UI production combined with user testing.
Consult with the National Wildlife Federation’s Strategic Business Operations/IT department to ensure seamless connections to the National Wildlife Federation’s existing web and information technology and financial platforms.
Propel and support an equity and justice culture across all enterprise departments ensuring this culture is embedded into hiring and business practices, vendor relationships, corporate partnerships and product offerings, as well as inclusivity and diversity in advertising, content development and storytelling.
Work with the GFWE marketing team to best position the platform and plant product release. Specifically, ensuring the build product manager is working with GFWE marketing to outline product placement strategies and how the products will be described in the platform and social channels.
Closely manage the Tech budget, performance and financial reporting.
Be responsible for staying on target and meeting aggressive launch deadlines.
Qualifications:
Requires a degree in computer science, business, engineering, developer or related field or equivalent experience.
Understanding of online retail users’ behaviors, the market place, potential competitive platforms, and future trends to consider for successful domain and platform experience.
Eight or more years of combined experience in tech business analysis, operational process improvement, project management or equivalent cobination of technical and operational experience.
Advanced knowledge of system(s) assigned, Agile methodology and principles.
Previous experience with data visualization products.
Preferred Qualifications:
Project Management Professional (PMP) certification a plus.
Technical certifications a plus.
Product owner certification preferred.
Experience with Salesforce cloud platforms ideal.
Important Success Factors:
Strong understanding of online retail and community technology and user experiences.
Ability to synthesize disparate and complex technology and summarize key points concisely for consumption by different levels of the organization, including executive teams.
Strong negotiator, decision-maker, and communicator.
Skilled at defining customer needs and using that knowledge to defining functional product specifications.
Strong requirements gathering skills.
Ability to continuously motivate the product development teams to meet the project's original goal.
A leader who can thrive in an entrepreneurial environment and work independently as well as collaboratively with all levels of the organization.
Self-motivated, detail oriented, and able to work independently with minimal supervision.
Exceptional analytical, verbal and written communication skills.
Growth, innovation and customer-first mindset.
Enthusiasm for conservation issues.
Leadership Competencies
Self-Awareness and Learning - Demonstrates awareness of multiple group identities and their attendant dynamics and consistently bring a high level of self-awareness, empathy, and social skills to work and interpersonal interactions and commit to build our awareness through continued learning.
Authentic Relationships and Partnerships – Proactively builds and sustains robust, authentic, productive working relationships with colleagues and community partners across race and other group identities
Direct Communication - Communicates in ways that honor each person’s inherent dignity and agency, including our own, and lead with respect and compassion.
Supervision and Power sharing – Brings an awareness of culture and difference into our supervisory relationships and work to authentically share power to bring out the best in others.
Innovation - Seeks solutions by cultivating empathy, taking risks, trying new approaches, learning from mistakes, learning from each other, and continually improving our efforts. We are courageous and proactive about developing solutions that are rooted in principles of equity and justice.
Equity Analysis and Action - Clearly and consistently articulates a sophisticated understanding of equity across social groups and structural racism, and the centrality of this analysis to the work we do and how we operate at NWF. We integrate that knowledge into work projects and interactions by addressing structural implications and disproportionate impacts of policies, activities, and decisions on race, class and other group identities within the context of job responsibilities and projects.
Your actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus.
Application:
Applications will be reviewed on a rolling basis.
The salary range for this position is currently $110,000 - $120,000 annually, dependent upon qualifications and experience.
The National Wildlife Federation values work-life balance and a family-friendly atmosphere. Our paid time-off includes 3 weeks of vacation leave, open wellbeing leave, 10 paid holidays, 3 floating holidays, a week-long winter break, and additional leave options, per year. In addition, our benefits package includes medical, dental, and vision insurance, company paid life insurance, AD&D, short- and long-term disability, 16 weeks of paid FMLA leave, 403b retirement plan with employer matching and annual contribution, adoption benefits, and flexible work options including telecommuting, non-traditional work hours, and compressed work weeks. Applicants are invited to learn more about National Wildlife Federation’s benefits package at https://www.nwf.org/About-Us/Careers
We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train, compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at nwf.org/equity .
If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244.
The requirements listed in our job descriptions are guidelines, not hard and fast rules, and if you have 75% of the qualifications listed we encourage you to apply. Your experience refers to paid and unpaid experience, including volunteer work, which helps build the competencies, knowledge, and skills that translates directly to our openings. Applying gives you the opportunity to be considered.
Candidates should submit a cover letter and resume.
If selected for this position, a background check will be conducted.