Director of Student Success, Future Forward CT
Location: Greater Hartford, Greater New Haven, and/or Greater Bridgeport, CT
Start Date: Winter 2024
Applications Due: The priority application deadline is January 16, 2024. After this date we do not guarantee review of submissions.
Overview
A college degree can be a game changer – it often leads to career advancement, economic opportunity, and upward mobility. But the high financial barriers and lack of flexibility within the existing system presents challenges to college access for many students. Enter Future Forward CT , an innovative new college support program designed for students who are looking for an accelerated, affordable, and achievable degree program. Future Forward CT is a community-based program that provides access to degree programs AND high touch coaching, career support, and wraparound services (such as technology, childcare, and guidance through the financial aid process) to ensure students have what they need to succeed and earn their degree. We aim to triple Connecticut's average college graduation rate, cut college debt in half, and provide direct and indirect supports to ensure our graduates get jobs that pay a living wage within the state.
Future Forward CT was incubated by the Trio New College Network , a group that launches local community based organizations to help nontraditional students navigate the higher education landscape toward a pathway that works for them. Trio is excited to launch this innovative new model starting in Hartford and Bridgeport CT to equip working adults with the skills and credentials needed to advance their careers and access high quality jobs leading to fulfilling, economically independent lives. This model has had early promising results, doubling graduation rates and eliminating the black-white college completion gap in Boston, San Francisco, and Philadelphia. We’re looking for founding team members who are committed to equity and breaking barriers to help our students achieve equitable college and career outcomes and are ready to roll up their sleeves and help us build this program in Connecticut – come join us!
About the Role
As the Director of Student Success with Future Forward CT, you will be part of a small, innovative, and entrepreneurial team focused on guiding students through a unique college process so that they can earn their degree and achieve their goals without significant financial burden. The primary functions of this role include coaching students through degree program projects and providing holistic support and access to community-based resources and support as needed. In this role you will work with a wide range of students providing them with a personalized, 1:1 support to complete their college degree as quickly and affordably as possible. As we build out our coaching staff, this role will also be responsible for coaching and leading our academic and career efforts to support our students in earning their degrees and advancing in their careers–work that will include managing a small team of coaches, spearheading our career services buildout, and collaborating with the Executive Director (ED) on big picture strategy for the organization.
Responsibilities
Coaching and Student Support:
Implement a targeted and effective coaching program to support students from enrollment to graduation
Coach a wide range of students providing them with the personalized 1:1 support through their degree program and other key milestones including project completion, financial aid renewal, and course planning
Build strong relationships with students in support of academic progress and goals
Provide academic support and feedback
Ensure students have the proper wrap-around supports to successfully complete their degree such as: access to technology, childcare, transportation
Provide extended coaching hours to students as needed during evenings and weekends
Maintain regular and ongoing communication with students via email, text, phone, events, and/or in-person meetings
Partner with and manage other coaches added as student volumes grow
Collaborate with the ED on the buildout of a career services program
Data Management:
Utilize and execute data-driven approach to provide meaningful advising, coaching, support, and intervention to individual and groups of students
Track and maintain student outreach and data in our database management system
Collaborate with the statewide ED to ensure all students make adequate daily and weekly progress towards degree completion by reviewing aggregate daily/weekly data
Review students’ financial aid status ahead of each new term and help students complete the FAFSA to finalize their financial aid as necessary
Analyze caseload data to identify trends and gaps to strengthen programming and support of students and inform our core practices
Administration and Operations:
Build out day-to-day operations for study spaces as organization grows
Manage student orientations and other key annual events
Support ad hoc projects and initiatives related to student success
Future Forward CT is an entrepreneurial start-up organization so there will be many opportunities to take on diverse responsibilities as needed
Desired Experience, Skills, and Mindsets
Unwavering commitment to the mission of Future Forward CT including a deep belief in the idea that all of our students have the right to an equitable college and career outcome
4-6+ years of experience with a focus on coaching, advising, or student success highly preferred
Ability and willingness to work some evenings and weekend hours to accommodate schedules of working adults
Demonstrated ability to help others understand, break down, and complete complex projects
Experience managing significant projects
Experience managing a caseload of students and/or other clients
Proven creativity, initiative, and energy to build new programs
Experience building and maintaining meaningful relationships with individuals from diverse backgrounds
Excellent attention to detail and an ability to work both independently and as part of a team in a fast-paced environment
Reflective and responsive to feedback
Perseverant, solutions and goal-oriented; views challenges as problems to be solved
Compensation
This is a full-time position. The salary range is $80,000 - 90,000 per year based on qualifications and experience. Benefits include: generous paid time off, health, dental, vision, and 401(k).
How to Apply
Please submit your application here . Note: the priority application deadline is January 16, 2024. After this date we do not guarantee review of submissions.
Future Forward CT is an equal-opportunity employer and does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We value diversity and encourage candidates from historically underrepresented backgrounds to apply.
Dec 15, 2023
Full time
Director of Student Success, Future Forward CT
Location: Greater Hartford, Greater New Haven, and/or Greater Bridgeport, CT
Start Date: Winter 2024
Applications Due: The priority application deadline is January 16, 2024. After this date we do not guarantee review of submissions.
Overview
A college degree can be a game changer – it often leads to career advancement, economic opportunity, and upward mobility. But the high financial barriers and lack of flexibility within the existing system presents challenges to college access for many students. Enter Future Forward CT , an innovative new college support program designed for students who are looking for an accelerated, affordable, and achievable degree program. Future Forward CT is a community-based program that provides access to degree programs AND high touch coaching, career support, and wraparound services (such as technology, childcare, and guidance through the financial aid process) to ensure students have what they need to succeed and earn their degree. We aim to triple Connecticut's average college graduation rate, cut college debt in half, and provide direct and indirect supports to ensure our graduates get jobs that pay a living wage within the state.
Future Forward CT was incubated by the Trio New College Network , a group that launches local community based organizations to help nontraditional students navigate the higher education landscape toward a pathway that works for them. Trio is excited to launch this innovative new model starting in Hartford and Bridgeport CT to equip working adults with the skills and credentials needed to advance their careers and access high quality jobs leading to fulfilling, economically independent lives. This model has had early promising results, doubling graduation rates and eliminating the black-white college completion gap in Boston, San Francisco, and Philadelphia. We’re looking for founding team members who are committed to equity and breaking barriers to help our students achieve equitable college and career outcomes and are ready to roll up their sleeves and help us build this program in Connecticut – come join us!
About the Role
As the Director of Student Success with Future Forward CT, you will be part of a small, innovative, and entrepreneurial team focused on guiding students through a unique college process so that they can earn their degree and achieve their goals without significant financial burden. The primary functions of this role include coaching students through degree program projects and providing holistic support and access to community-based resources and support as needed. In this role you will work with a wide range of students providing them with a personalized, 1:1 support to complete their college degree as quickly and affordably as possible. As we build out our coaching staff, this role will also be responsible for coaching and leading our academic and career efforts to support our students in earning their degrees and advancing in their careers–work that will include managing a small team of coaches, spearheading our career services buildout, and collaborating with the Executive Director (ED) on big picture strategy for the organization.
Responsibilities
Coaching and Student Support:
Implement a targeted and effective coaching program to support students from enrollment to graduation
Coach a wide range of students providing them with the personalized 1:1 support through their degree program and other key milestones including project completion, financial aid renewal, and course planning
Build strong relationships with students in support of academic progress and goals
Provide academic support and feedback
Ensure students have the proper wrap-around supports to successfully complete their degree such as: access to technology, childcare, transportation
Provide extended coaching hours to students as needed during evenings and weekends
Maintain regular and ongoing communication with students via email, text, phone, events, and/or in-person meetings
Partner with and manage other coaches added as student volumes grow
Collaborate with the ED on the buildout of a career services program
Data Management:
Utilize and execute data-driven approach to provide meaningful advising, coaching, support, and intervention to individual and groups of students
Track and maintain student outreach and data in our database management system
Collaborate with the statewide ED to ensure all students make adequate daily and weekly progress towards degree completion by reviewing aggregate daily/weekly data
Review students’ financial aid status ahead of each new term and help students complete the FAFSA to finalize their financial aid as necessary
Analyze caseload data to identify trends and gaps to strengthen programming and support of students and inform our core practices
Administration and Operations:
Build out day-to-day operations for study spaces as organization grows
Manage student orientations and other key annual events
Support ad hoc projects and initiatives related to student success
Future Forward CT is an entrepreneurial start-up organization so there will be many opportunities to take on diverse responsibilities as needed
Desired Experience, Skills, and Mindsets
Unwavering commitment to the mission of Future Forward CT including a deep belief in the idea that all of our students have the right to an equitable college and career outcome
4-6+ years of experience with a focus on coaching, advising, or student success highly preferred
Ability and willingness to work some evenings and weekend hours to accommodate schedules of working adults
Demonstrated ability to help others understand, break down, and complete complex projects
Experience managing significant projects
Experience managing a caseload of students and/or other clients
Proven creativity, initiative, and energy to build new programs
Experience building and maintaining meaningful relationships with individuals from diverse backgrounds
Excellent attention to detail and an ability to work both independently and as part of a team in a fast-paced environment
Reflective and responsive to feedback
Perseverant, solutions and goal-oriented; views challenges as problems to be solved
Compensation
This is a full-time position. The salary range is $80,000 - 90,000 per year based on qualifications and experience. Benefits include: generous paid time off, health, dental, vision, and 401(k).
How to Apply
Please submit your application here . Note: the priority application deadline is January 16, 2024. After this date we do not guarantee review of submissions.
Future Forward CT is an equal-opportunity employer and does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We value diversity and encourage candidates from historically underrepresented backgrounds to apply.
Enrollment Manager, Future Forward CT
Location: Greater Hartford, Greater New Haven, and/or Greater Bridgeport, CT
Start Date: Winter 2024
Applications Due: The priority application deadline is January 16, 2024. After this date we do not guarantee review of submissions.
Overview
A college degree can be a game changer – it often leads to career advancement, economic opportunity, and upward mobility. But the high financial barriers and lack of flexibility within the existing system presents challenges to college access for many students. Enter Future Forward CT , an innovative new college support program designed for students who are looking for an accelerated, affordable, and achievable degree program. Future Forward CT is a community-based program that provides access to degree programs AND high touch coaching, career support, and wraparound services (such as technology, childcare, and guidance through the financial aid process) to ensure students have what they need to succeed and earn their degree. We aim to triple Connecticut's average college graduation rate, cut college debt in half, and provide direct and indirect supports to ensure our graduates get jobs that pay a living wage within the state.
Future Forward CT was incubated by the Trio New College Network , a group that launches local community based organizations to help nontraditional students navigate the higher education landscape toward a pathway that works for them. Trio is excited to launch this innovative new model starting in Hartford and Bridgeport CT to equip working adults with the skills and credentials needed to advance their careers and access high quality jobs leading to fulfilling, economically independent lives. This model has had early promising results, doubling graduation rates and eliminating the black-white college completion gap in Boston, San Francisco, and Philadelphia. We’re looking for founding team members who are committed to equity and breaking barriers to help our students achieve equitable college and career outcomes and are ready to roll up their sleeves and help us build this program in Connecticut – come join us!
About the Role
As an Enrollment Manager with Future Forward CT, you will have the chance to be a part of a small, innovative, and entrepreneurial team focused on guiding students through a unique college process so that they can earn their degree and achieve their goals without significant financial burden. The primary function of this role involves leading students through various stages of the enrollment process, providing them with the proactive, personalized, and targeted supports that allow for a smooth and positive enrollment experience from term to term. Enrollment managers are expected to closely track notes on enrollment steps and financial aid data. This allows the Future Forward CT team to assess the progress of each student and overall progress toward meeting term enrollment goals. Enrollment managers are ambassadors of the program who excel at moving students through the stages of enrollment on a weekly basis using their knowledge, experience, and creative problem solving.
Responsibilities
Enrollment:
Communicate with prospective and current students to schedule information sessions and financial aid, enrollment, and orientation meetings and to ensure applications, financial aid requests, and other information is completed
Manage administrative tasks related to student enrollment including: auditing reports and records and updating student statuses
Liaise with the necessary departments at Southern New Hampshire University and other partners to request information about students’ financial aid or enrollment processes
Manage the financial aid renewal process for current students to ensure it is completed in a timely manner so students have access to the maximum amount of financial aid they are eligible for each year
Collaborate with the enrollment and recruitment team on administrative tasks related to student enrollment
Maintain regular communication with students via email, text, phone, events, and/or in-person meetings
Data Management:
Track and maintain student outreach and data in Hubspot customer management system
Collaborate with the statewide ED to monitor data and ensure all students are moving through the application process in a timely and efficient manner
Analyze caseload data to identify trends and roadblocks in enrollment process to support students and inform core practices
General Support and Operations:
Run day-to-day operations for study spaces as organization grows
Support ad hoc projects and initiatives related to student success
Future Forward CT is an entrepreneurial start-up organization so there will be many opportunities to take on diverse responsibilities as needed
Desired Experience, Skills, and Mindsets
Unwavering commitment to the mission of Future Forward CT including a deep belief in the idea that all of our students have the right to an equitable college and career outcome
At least 2-4 years of experience with a focus on enrollment preferred
Willingness and ability to work some weekend and evening hours to accommodate schedules of working adults
Experience managing significant projects
Data management experience is a plus
Experience managing a caseload of students and/or other clients
Comfort with tech platforms
Proven creativity, initiative, and interest to build new programs
Well developed data analysis, customer service, and organizational skills with the ability to quickly assess the profile and needs of prospective students and tailor our message and process to them as appropriate
A proven ability to interact and relate well with a range of people from diverse backgrounds and quickly build meaningful relationships
Excellent written and verbal communication skills, with the ability to organize and express ideas in a clear, succinct, accurate, and compelling manner
Excellent attention to detail, ability to work both independently and as part of a team in a fast-paced environment
Reflective and responsive to feedback
Perseverant, goal-oriented, and organized
Compensation
This is a full-time position. The salary range is $60,000-$75,000 per year based on qualifications and experience. Benefits include: generous paid time off, health, dental, vision, and 401(k).
How to Apply
Please submit your application here . Note: the priority application deadline is January 16, 2024. After this date we do not guarantee review of submissions.
Future Forward CT is an equal-opportunity employer and does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We value diversity and encourage candidates from historically underrepresented backgrounds to apply.
Dec 15, 2023
Full time
Enrollment Manager, Future Forward CT
Location: Greater Hartford, Greater New Haven, and/or Greater Bridgeport, CT
Start Date: Winter 2024
Applications Due: The priority application deadline is January 16, 2024. After this date we do not guarantee review of submissions.
Overview
A college degree can be a game changer – it often leads to career advancement, economic opportunity, and upward mobility. But the high financial barriers and lack of flexibility within the existing system presents challenges to college access for many students. Enter Future Forward CT , an innovative new college support program designed for students who are looking for an accelerated, affordable, and achievable degree program. Future Forward CT is a community-based program that provides access to degree programs AND high touch coaching, career support, and wraparound services (such as technology, childcare, and guidance through the financial aid process) to ensure students have what they need to succeed and earn their degree. We aim to triple Connecticut's average college graduation rate, cut college debt in half, and provide direct and indirect supports to ensure our graduates get jobs that pay a living wage within the state.
Future Forward CT was incubated by the Trio New College Network , a group that launches local community based organizations to help nontraditional students navigate the higher education landscape toward a pathway that works for them. Trio is excited to launch this innovative new model starting in Hartford and Bridgeport CT to equip working adults with the skills and credentials needed to advance their careers and access high quality jobs leading to fulfilling, economically independent lives. This model has had early promising results, doubling graduation rates and eliminating the black-white college completion gap in Boston, San Francisco, and Philadelphia. We’re looking for founding team members who are committed to equity and breaking barriers to help our students achieve equitable college and career outcomes and are ready to roll up their sleeves and help us build this program in Connecticut – come join us!
About the Role
As an Enrollment Manager with Future Forward CT, you will have the chance to be a part of a small, innovative, and entrepreneurial team focused on guiding students through a unique college process so that they can earn their degree and achieve their goals without significant financial burden. The primary function of this role involves leading students through various stages of the enrollment process, providing them with the proactive, personalized, and targeted supports that allow for a smooth and positive enrollment experience from term to term. Enrollment managers are expected to closely track notes on enrollment steps and financial aid data. This allows the Future Forward CT team to assess the progress of each student and overall progress toward meeting term enrollment goals. Enrollment managers are ambassadors of the program who excel at moving students through the stages of enrollment on a weekly basis using their knowledge, experience, and creative problem solving.
Responsibilities
Enrollment:
Communicate with prospective and current students to schedule information sessions and financial aid, enrollment, and orientation meetings and to ensure applications, financial aid requests, and other information is completed
Manage administrative tasks related to student enrollment including: auditing reports and records and updating student statuses
Liaise with the necessary departments at Southern New Hampshire University and other partners to request information about students’ financial aid or enrollment processes
Manage the financial aid renewal process for current students to ensure it is completed in a timely manner so students have access to the maximum amount of financial aid they are eligible for each year
Collaborate with the enrollment and recruitment team on administrative tasks related to student enrollment
Maintain regular communication with students via email, text, phone, events, and/or in-person meetings
Data Management:
Track and maintain student outreach and data in Hubspot customer management system
Collaborate with the statewide ED to monitor data and ensure all students are moving through the application process in a timely and efficient manner
Analyze caseload data to identify trends and roadblocks in enrollment process to support students and inform core practices
General Support and Operations:
Run day-to-day operations for study spaces as organization grows
Support ad hoc projects and initiatives related to student success
Future Forward CT is an entrepreneurial start-up organization so there will be many opportunities to take on diverse responsibilities as needed
Desired Experience, Skills, and Mindsets
Unwavering commitment to the mission of Future Forward CT including a deep belief in the idea that all of our students have the right to an equitable college and career outcome
At least 2-4 years of experience with a focus on enrollment preferred
Willingness and ability to work some weekend and evening hours to accommodate schedules of working adults
Experience managing significant projects
Data management experience is a plus
Experience managing a caseload of students and/or other clients
Comfort with tech platforms
Proven creativity, initiative, and interest to build new programs
Well developed data analysis, customer service, and organizational skills with the ability to quickly assess the profile and needs of prospective students and tailor our message and process to them as appropriate
A proven ability to interact and relate well with a range of people from diverse backgrounds and quickly build meaningful relationships
Excellent written and verbal communication skills, with the ability to organize and express ideas in a clear, succinct, accurate, and compelling manner
Excellent attention to detail, ability to work both independently and as part of a team in a fast-paced environment
Reflective and responsive to feedback
Perseverant, goal-oriented, and organized
Compensation
This is a full-time position. The salary range is $60,000-$75,000 per year based on qualifications and experience. Benefits include: generous paid time off, health, dental, vision, and 401(k).
How to Apply
Please submit your application here . Note: the priority application deadline is January 16, 2024. After this date we do not guarantee review of submissions.
Future Forward CT is an equal-opportunity employer and does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We value diversity and encourage candidates from historically underrepresented backgrounds to apply.
About Boston Cares: Boston Cares partners with nonprofits and schools to expand their impact by mobilizing diverse people to collaboratively address our community’s critical needs. Founded in 1991, Boston Cares has mobilized people to provide over 1.3 million hours of service to the Greater Boston community addressing education and economic opportunity gaps, providing basic daily needs, connecting community members, and more. Our primary programs include our Hands At Work corporate engagement services providing customized project management for 60+ companies annually; our signature Calendar program engaging over 4000 individuals in flexible volunteer opportunities; and our Allies for Immigrants program providing English language tutors to immigrants. In 2022, we’re rolling out a new strategic plan focusing on impact, equity, and the role volunteerism can play in building strong, resilient communities.
Position Summary: The Community Partnerships Manager will play a key role in developing and managing relationships with our nonprofit and school partners, ensuring regular communication and support to help collaboratively meet their volunteer needs, and working as part of a team to implement our strategic plan. Reporting to the Director of Corporate & Community Engagement, the Community Partnerships Manager will ensure a robust portfolio of community-responsive programming on our Calendar, with wrap-around services from our corporate engagement program. Key responsibilities include:
Partner Engagement:
Serve as the primary contact for a portfolio of nonprofit & school partners engaging through the Calendar program
Work with partners to identify needs that can be met by volunteers, offering support from any/all Boston Cares programs as appropriate
Evaluate existing partnerships for fit and impact; develop new partnerships aligned with strategic goals
Manage project requests from partners, ensuring appropriate opportunities are posted to the calendar; work with Volunteer Program Manager to fill open Volunteer Leader roles as needed
Ensure accurate, detailed, up-to-date information about projects is provided for volunteers and leaders serving through the Calendar program, and as appropriate, corporate engagement opportunities
Train & support partner staff on the use of our online “portal” for volunteer project management
Review new partner requests and determine best programs to meet their needs, collaborating with the corporate engagement team as appropriate
Support partners by scheduling and managing teams of corporate volunteers
Support the application for and management of grant funding that supports the Calendar program (providing data, brainstorming grant-fit, implementing funded initiatives
Develop and implement projects for special events such as MLK Day of Service and 9/11 Day of Service
Work with partners in aligning around our goals for equity and social justice
Post, track, and maintain projects on the Boston Cares Calendar through our Salesforce-based HandsOn Connect database system
Run reports and monitor programming progress with dashboards
In partnership with programs team, implement new database updates and uses of the technology
Corporate Program Support:
Manage corporate project scheduling and implementation for portfolio of community partners
Lead corporate volunteer events on-site and virtually; support project prep as needed
Support project data entry for corporate volunteer engagement
Organization Support:
Serve as a staff liaison on a Boston Cares Board Committee
Support special initiatives as needed
Be an active member of the Boston Cares Staff team – 12 members, including co-op students, Commonwealth Corps members, and part-time program staff
Work collaboratively to meet strategic goals
Preferred Qualifications:
1-3 years’ experience working with volunteers and/or nonprofit programming
College degree or comparable work experience
Interest in volunteerism and community engagement
Commitment to justice and equity
Strong written and verbal communication skills
Comfort with technology and interest in learning new platforms and skills
Interest in working both independently and as part of a small team in a fast-paced environment
Excellent interpersonal skills
Skills to manage multiple projects at once and prioritize tasks
Occasional weekend and evening availability (advance notice given)
Ability to lift and move project supplies (up to 30 lbs) and be standing throughout the day
Valid driver’s license
Fully vaccinated per CDC definition
Compensation & benefits: $44,000 annual salary, generous & flexible PTO policy, employer supported health & dental insurance, basic life insurance, optional additional coverage options, and more. Boston Cares currently offers a hybrid work environment with expectations for staff to be in our Charlestown office 2-3 days/week.
To apply, please send resume and cover letter to Laura Keith at laura.keith@bostoncares.org. Cover letter should address why you’re interested in the opportunity and highlight applicable skills and experience. Applications will be reviewed on a rolling basis to fill an immediate opening. No phone calls please.
Boston Cares offers Equal Employment Opportunities (EEO) without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, military status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes.
Apr 11, 2022
Full time
About Boston Cares: Boston Cares partners with nonprofits and schools to expand their impact by mobilizing diverse people to collaboratively address our community’s critical needs. Founded in 1991, Boston Cares has mobilized people to provide over 1.3 million hours of service to the Greater Boston community addressing education and economic opportunity gaps, providing basic daily needs, connecting community members, and more. Our primary programs include our Hands At Work corporate engagement services providing customized project management for 60+ companies annually; our signature Calendar program engaging over 4000 individuals in flexible volunteer opportunities; and our Allies for Immigrants program providing English language tutors to immigrants. In 2022, we’re rolling out a new strategic plan focusing on impact, equity, and the role volunteerism can play in building strong, resilient communities.
Position Summary: The Community Partnerships Manager will play a key role in developing and managing relationships with our nonprofit and school partners, ensuring regular communication and support to help collaboratively meet their volunteer needs, and working as part of a team to implement our strategic plan. Reporting to the Director of Corporate & Community Engagement, the Community Partnerships Manager will ensure a robust portfolio of community-responsive programming on our Calendar, with wrap-around services from our corporate engagement program. Key responsibilities include:
Partner Engagement:
Serve as the primary contact for a portfolio of nonprofit & school partners engaging through the Calendar program
Work with partners to identify needs that can be met by volunteers, offering support from any/all Boston Cares programs as appropriate
Evaluate existing partnerships for fit and impact; develop new partnerships aligned with strategic goals
Manage project requests from partners, ensuring appropriate opportunities are posted to the calendar; work with Volunteer Program Manager to fill open Volunteer Leader roles as needed
Ensure accurate, detailed, up-to-date information about projects is provided for volunteers and leaders serving through the Calendar program, and as appropriate, corporate engagement opportunities
Train & support partner staff on the use of our online “portal” for volunteer project management
Review new partner requests and determine best programs to meet their needs, collaborating with the corporate engagement team as appropriate
Support partners by scheduling and managing teams of corporate volunteers
Support the application for and management of grant funding that supports the Calendar program (providing data, brainstorming grant-fit, implementing funded initiatives
Develop and implement projects for special events such as MLK Day of Service and 9/11 Day of Service
Work with partners in aligning around our goals for equity and social justice
Post, track, and maintain projects on the Boston Cares Calendar through our Salesforce-based HandsOn Connect database system
Run reports and monitor programming progress with dashboards
In partnership with programs team, implement new database updates and uses of the technology
Corporate Program Support:
Manage corporate project scheduling and implementation for portfolio of community partners
Lead corporate volunteer events on-site and virtually; support project prep as needed
Support project data entry for corporate volunteer engagement
Organization Support:
Serve as a staff liaison on a Boston Cares Board Committee
Support special initiatives as needed
Be an active member of the Boston Cares Staff team – 12 members, including co-op students, Commonwealth Corps members, and part-time program staff
Work collaboratively to meet strategic goals
Preferred Qualifications:
1-3 years’ experience working with volunteers and/or nonprofit programming
College degree or comparable work experience
Interest in volunteerism and community engagement
Commitment to justice and equity
Strong written and verbal communication skills
Comfort with technology and interest in learning new platforms and skills
Interest in working both independently and as part of a small team in a fast-paced environment
Excellent interpersonal skills
Skills to manage multiple projects at once and prioritize tasks
Occasional weekend and evening availability (advance notice given)
Ability to lift and move project supplies (up to 30 lbs) and be standing throughout the day
Valid driver’s license
Fully vaccinated per CDC definition
Compensation & benefits: $44,000 annual salary, generous & flexible PTO policy, employer supported health & dental insurance, basic life insurance, optional additional coverage options, and more. Boston Cares currently offers a hybrid work environment with expectations for staff to be in our Charlestown office 2-3 days/week.
To apply, please send resume and cover letter to Laura Keith at laura.keith@bostoncares.org. Cover letter should address why you’re interested in the opportunity and highlight applicable skills and experience. Applications will be reviewed on a rolling basis to fill an immediate opening. No phone calls please.
Boston Cares offers Equal Employment Opportunities (EEO) without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, military status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes.
About Boston Cares: Boston Cares partners with nonprofits and schools to expand their impact by mobilizing diverse people to collaboratively address our community’s critical needs. Founded in 1991, Boston Cares has mobilized people to provide over 1.3 million hours of service to the Greater Boston community addressing education and economic opportunity gaps, providing basic daily needs, connecting community members, and more. Our primary programs include our Hands At Work corporate engagement services providing customized project management for 60+ companies annually; our signature Calendar program engaging over 4000 individuals in flexible volunteer opportunities; and our Allies for Immigrants program providing English language tutors to immigrants. In 2022, we’re rolling out a new strategic plan focusing on impact, equity, and the role volunteerism can play in building strong, resilient communities.
Position Summary:
The Volunteer Program Manager will play a key role in the implementation of Boston Cares’ programming for volunteers and implementing our strategic plan with particular focus on volunteers serving through our signature Calendar program offering 300+ monthly opportunities in partnership with schools and nonprofits across the Boston area. Reporting to the Director of Corporate & Community Engagement, the Volunteer Program Manager will focus on ensuring strong volunteer engagement that helps our partners meet community needs while building a community of strong volunteers. Key responsibilities include:
Volunteer Program Management:
Serve as the primary contact for Calendar volunteers and Volunteer Leaders
Manage volunteer recruitment initiatives to fill partner needs and build a more diverse volunteer corps, including marketing, attending volunteer fairs, and community outreach
Coordinate New Volunteer Orientations including training facilitators, overseeing scheduling, and ensuring annual and monthly goals are met for new volunteers oriented and volunteers serving after orientation
Manage & implement systems to engage, recognize, and retain Calendar program volunteers
Coordinate new training opportunities for volunteers focused on diversity, equity, inclusion and justice
Provide volunteer recruitment and support for special events, such as MLK Day of Service and 9/11 Day of Service
Manage and grow Volunteer Leader corps including recruitment, training, and development of leadership opportunities
Manage marketing and communications relating to volunteer recruitment & engagement including through social media, our weekly e-newsletter, and the Boston Cares website
Support the application for and management of grant funding that supports the Calendar program (providing data, brainstorming grant-fit, implementing funded initiatives)
Track and manage volunteers in our Salesforce-based system, HandsOn Connect
Run reports and monitor programming progress with dashboards
In partnership with programs team, implement new database updates and uses of the technology
Corporate Program Support:
Recruit & train Corporate Project Leaders (part-time, paid leaders for corporate events), with particular focus on project management and facilitation skills
Lead corporate volunteer events on-site and virtually; support project prep as needed
Support volunteer data entry for corporate volunteer engagement
Organization Support:
Recruit, train and manage Northeastern Co-Op students serving working in 6-month Program Assistant roles
Serve as a staff liaison on a Boston Cares Board Committee
Support special initiatives as needed
Be an active member of the Boston Cares Staff team – 12 members, including co-op students, Commonwealth Corps members, and part-time program staff
Preferred Qualifications:
1-3 years’ experience working with volunteers and/or nonprofit programming
College degree or comparable work experience
Interest in volunteerism and community engagement
Commitment to justice and equity
Strong written and verbal communication skills
Comfort with technology and interest in learning new platforms and skills
Interest in working both independently and as part of a small team in a fast-paced environment
Excellent interpersonal skills
Skills to manage multiple projects at once and prioritize tasks
Occasional weekend and evening availability (advance notice given)
Ability to lift and move project supplies (up to 30 lbs) and be standing throughout the day
Valid driver’s license
Fully vaccinated per CDC definition
Compensation & benefits: $44,000 annual salary, generous & flexible PTO policy, employer supported health & dental insurance, basic life insurance, optional additional coverage options, and more. Boston Cares currently offers a hybrid work environment with expectations for staff to be in our Charlestown office 2-3 days/week.
To apply, please send resume and cover letter to Laura Keith at laura.keith@bostoncares.org. Cover letter should address why you’re interested in the opportunity and highlight applicable skills and experience. Applications will be reviewed on a rolling basis to fill an immediate opening. No phone calls please.
Boston Cares offers Equal Employment Opportunities (EEO) without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, military status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes.
Apr 11, 2022
Full time
About Boston Cares: Boston Cares partners with nonprofits and schools to expand their impact by mobilizing diverse people to collaboratively address our community’s critical needs. Founded in 1991, Boston Cares has mobilized people to provide over 1.3 million hours of service to the Greater Boston community addressing education and economic opportunity gaps, providing basic daily needs, connecting community members, and more. Our primary programs include our Hands At Work corporate engagement services providing customized project management for 60+ companies annually; our signature Calendar program engaging over 4000 individuals in flexible volunteer opportunities; and our Allies for Immigrants program providing English language tutors to immigrants. In 2022, we’re rolling out a new strategic plan focusing on impact, equity, and the role volunteerism can play in building strong, resilient communities.
Position Summary:
The Volunteer Program Manager will play a key role in the implementation of Boston Cares’ programming for volunteers and implementing our strategic plan with particular focus on volunteers serving through our signature Calendar program offering 300+ monthly opportunities in partnership with schools and nonprofits across the Boston area. Reporting to the Director of Corporate & Community Engagement, the Volunteer Program Manager will focus on ensuring strong volunteer engagement that helps our partners meet community needs while building a community of strong volunteers. Key responsibilities include:
Volunteer Program Management:
Serve as the primary contact for Calendar volunteers and Volunteer Leaders
Manage volunteer recruitment initiatives to fill partner needs and build a more diverse volunteer corps, including marketing, attending volunteer fairs, and community outreach
Coordinate New Volunteer Orientations including training facilitators, overseeing scheduling, and ensuring annual and monthly goals are met for new volunteers oriented and volunteers serving after orientation
Manage & implement systems to engage, recognize, and retain Calendar program volunteers
Coordinate new training opportunities for volunteers focused on diversity, equity, inclusion and justice
Provide volunteer recruitment and support for special events, such as MLK Day of Service and 9/11 Day of Service
Manage and grow Volunteer Leader corps including recruitment, training, and development of leadership opportunities
Manage marketing and communications relating to volunteer recruitment & engagement including through social media, our weekly e-newsletter, and the Boston Cares website
Support the application for and management of grant funding that supports the Calendar program (providing data, brainstorming grant-fit, implementing funded initiatives)
Track and manage volunteers in our Salesforce-based system, HandsOn Connect
Run reports and monitor programming progress with dashboards
In partnership with programs team, implement new database updates and uses of the technology
Corporate Program Support:
Recruit & train Corporate Project Leaders (part-time, paid leaders for corporate events), with particular focus on project management and facilitation skills
Lead corporate volunteer events on-site and virtually; support project prep as needed
Support volunteer data entry for corporate volunteer engagement
Organization Support:
Recruit, train and manage Northeastern Co-Op students serving working in 6-month Program Assistant roles
Serve as a staff liaison on a Boston Cares Board Committee
Support special initiatives as needed
Be an active member of the Boston Cares Staff team – 12 members, including co-op students, Commonwealth Corps members, and part-time program staff
Preferred Qualifications:
1-3 years’ experience working with volunteers and/or nonprofit programming
College degree or comparable work experience
Interest in volunteerism and community engagement
Commitment to justice and equity
Strong written and verbal communication skills
Comfort with technology and interest in learning new platforms and skills
Interest in working both independently and as part of a small team in a fast-paced environment
Excellent interpersonal skills
Skills to manage multiple projects at once and prioritize tasks
Occasional weekend and evening availability (advance notice given)
Ability to lift and move project supplies (up to 30 lbs) and be standing throughout the day
Valid driver’s license
Fully vaccinated per CDC definition
Compensation & benefits: $44,000 annual salary, generous & flexible PTO policy, employer supported health & dental insurance, basic life insurance, optional additional coverage options, and more. Boston Cares currently offers a hybrid work environment with expectations for staff to be in our Charlestown office 2-3 days/week.
To apply, please send resume and cover letter to Laura Keith at laura.keith@bostoncares.org. Cover letter should address why you’re interested in the opportunity and highlight applicable skills and experience. Applications will be reviewed on a rolling basis to fill an immediate opening. No phone calls please.
Boston Cares offers Equal Employment Opportunities (EEO) without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, military status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes.