Bilingual Customer Service Representative
- AT&T
- 2321 N. University, Lubbock, TX 79413
- Jul 24, 2020
Job Description
What’s in it for you?
Bilingual (Spanish) Customer Service Representative wages start between $15.00 to $16.77 per hour, plus $25.00 weekly language payment.
We’ll provide on-the-job paid training and resources in a supportive environment that encourages your professional growth. We also offer a competitive compensation package.
If you have prior customer service/sales experience or a college degree; you may be eligible for higher pay. Our management team offers up a supportive environment and motivates team members in growing professionally whether as an individual or as a team.
Take the lead at the front line of our company. You’ll offer customized solutions, identify sales opportunities and provide service for millions of customers – one at a time. Be a part of an award-winning team that passionately cares about customers. Your expert recommendations will ensure customers get the most out of the technology they love.
What does it take to deliver best-in-class service and technology? Excellent communication skills, professionalism and a desire to close the deal on sales. You’ll handle customer service calls ranging from billing and payments to plan changes and upgrades. While you offer solutions and resolve issues, you’ll work to transition each call to a sales opportunity; working to meet daily and monthly sales goals. Your consultative approach to customers’ needs will deliver personalized recommendations of AT&T products and services.
You’ll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks we also provide 50% employee discount on:
• AT&T internet & fiber
• AT&T phone (formerly U-verse Voice)
• DIRECTV (including Free HBO & NFL Sunday Ticket) and U-verse TV
Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you’re 18 years or older, let’s talk.
Apply today > http://work.att.jobs/LubbockLULAC
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AT&T Corporate Profile
Who We Are
As the first truly modern media company, AT&T has been changing the way people live, work and play for the past 140 years. It started with Alexander Graham Bell’s telephone. Since then, our legacy of innovation sparked the invention of the transistor – the building block of today’s digital world – as well as the solar cell, the communications satellite and machine learning.
Throughout its history, AT&T has reinvented itself time and time again. Most recently, the company added WarnerMedia to reshape the world of technology, media and telecommunications. And the two companies are no strangers to making history together. In the 1920s, AT&T built technology to add sound to motion pictures which Warner Bros. then used to create the first talking picture, The Jazz Singer.
For over 100 years, WarnerMedia and its family of companies have redefined how audiences around the world consume media and entertainment. It launched the first premium network in HBO and introduced the world’s first 24-hour all-news network in CNN. WarnerMedia continues to deliver popular content to global audiences from a diverse array of talented storytellers and journalists.
Today, we’re shaping the future with premium content, high-speed networks, direct-to-consumer relationships and an advanced ad technology platform. AT&T and its employees are united by a shared desire to inspire progress and change the world for the better.