Bilingual (English/Spanish) Customer Service Representative - Richardson, TX

  • GEICO
  • Richardson, Texas, United States of America
  • Mar 17, 2021
Full time Bilingual Customer Service Insurance

Job Description

Bilingual (English/Spanish) Customer Service Representative – Richardson, TX

Salary: $18.86 per hour / $38,002.90 annually + 10% Bilingual Skill Differential

Salary with a Bachelor's Degree: $20.35 per hour / $41,005.25 annually + 10% Bilingual Skill Differential

At GEICO, our associates are the heart of the company. We’re looking for Bilingual Customer Service Representatives for our Richardson, TX office who are motivated, solution-oriented and have a passion for serving customers within our growing Hispanic market. We’re seeking outstanding associates who want to kickstart a fulfilling career with one of the fastest-growing auto insurers in the U.S.

 

As a Bilingual Customer Service Representative, you’ll learn insurance inside and out through our paid training and the continuous support of your team and supervisor. You’ll show our customers the value and security that comes with being insured by GEICO. Our Customer Service Representatives use compassion and attention to detail to exceed the expectations of our policyholders.

 

Avanza profesionalmente con una compañía que valora la diversidad y la inclusión.

 

Esta oportunidad es ideal para estudiantes, futuros estudiantes y aspirantes que valoran el aprendizaje continuo, ya que nuestros Representantes de Servicio al Cliente tienen el desafío constante de aprender y expandir su conocimiento de la industria de seguros y nuestra compañía. Además, GEICO favorece la cultura de “ascensos dentro de la empresa”, así que abundan las oportunidades para que avances profesionalmente y seas recompensado por el trabajo duro y la perseverancia.

 

Si te gusta trabajar en un entorno con un ritmo acelerado, y deseas ayudar a nuestros clientes con sus necesidades de seguro, esta es tu oportunidad para formar parte de un equipo excepcional.

 

Benefits:

As a full-time Bilingual Customer Service Representative, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

  • Premier Medical, Dental and Vision Insurance with no waiting period**
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan with Profit Sharing
  • Tuition Reimbursement
  • Paid Training and Licensures

Qualifications & Skills:

  • Excellent verbal and written communication skills in English and Spanish
  • Outstanding customer service skills and/or experience
  • Solid computer, grammar and multi-tasking skills
  • Ability to work comfortably in a fast-paced, high-volume call center environment

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

 

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect. 

Occupations

Call Center

URL

Salary

Salary: $18.86 per hour / $38,002.90 annually + 10% Bilingual Skill Differential Salary with a Bachelor's Degree: $20.35 per hour / $41,005.25 annually + 10% Bilingual Skill Differential

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