JOB PURPOSE:
Assist with managing the operational, financial and personnel functions of the Athletic Ticket Office.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist with managing and participate in the daily operational functions of the Athletic Ticket Office, as directed.
- Supervise support staff; train, schedule assignments, provide customer service problem resolutions.
- Coordinate ticket sale functions for Olympic sporting events and non-athletic events like concerts, tournaments, etc.; provide staffing and scheduling of support services staff, event reconciliation, and management reporting.
- Coordinate consignment ticket sales functions including away events.
- Assist Manager by supervising customer services functions and assist in resolving problems; report issues of concern to supervisor.
- Assist in administering all ticket policies, procedures, and practices; confer with Manager on appropriate interpretation of same.
- Assist in developing annual budget and monitoring expenditures.
- Completes daily Ticket Office deposit; working with the Athletic Business Office to ensure accuracy.
- Perform Accounting duties.
- Assist with special projects, as directed.
- May travel occasionally as related to events, conferences, or meetings.
MINIMUM QUALIFICATIONS:
Education: Bachelor’s Degree
Required education, licensure, certification, registration or other requirement: None
Preferred KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of General accounting principles
- Ticket management operations and/or procedure skills
- Planning and Scheduling techniques
- Customer service standards and procedures
- Planning and scheduling techniques.
COMPETENCIES:
- Attention to Detail
- Delegating Responsibility
- Individual Leadership
- Service Orientation
- Conflict Management
- Initiative
Required Materials: Complete the online application and upload the following for a complete application: Cover letter, resume or C.V., and contact information for four work-related references.
To Apply, go to:
https://eeik.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/210551/?utm_medium=jobshare
Hiring Statement: UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377, or email jobapps@uwyo.edu.