Mail Clerk

  • The City of Douglasville
  • Douglasville, GA
  • May 07, 2021
Full time Finance

Job Description



The person in this position is responsible for receiving, sorting, and distributing mail.  Operates a motor vehicle to deliver city’s mail between central offices and all user areas.  The completion of assigned job duties is done under general supervision.  Work involves contact with other departments and city employees.




  • Sorts mail and delivers to appropriate departments for distribution; weighing to determine appropriate date, postage and good quality barcodes prior to being placed into trays
  • Completes end of run production task (i.e. stocking of trays and tag holders, stocking all supplies needed to run production, etc.)
  • Communicates errors and recognizes bad barcodes found in the mail to operator or supervisor to prevent re-work of mail
  • Delivers express letters and/or packages to post office; picking up mail at the post office and remote sites daily by use of City vehicle
  • Enters departmental account numbers into postage machine to allocate postage expenses to appropriate departments; initiates requests for replenishment of postage funds as needed 
  • Organizes postage metered mail piece jams from machine by avoiding damage to the mail and to avoid double counts on the machine
  • Handles and delivers confidential and financial documents of a sensitive nature
  • Transfer of departmental cash / deposits to banks and  other depositories
  • Operates fax/copy machine and other office equipment
  • Maintains professional behavior when completing and carrying out tasks and interacting with others as a team member
  • Observes traffic regulations and follows safety precautions in operating City vehicle
  • May run errands as directed
  • Communicates with supervisor, employees, other departments, postal employees, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems
  • Performs customer service functions; Provides assistance to other employees or departments as needed
  • Performs other related duties as required






Requires High School diploma or equivalent; one (1) year of related work experience; some experience in the public sector preferred; or an equivalent of education or experience.




  • Knowledge of county departments and their locations; understanding of their basic functions
  • Knowledge of basic business mathematics: addition, subtraction, multiplication, and division
  • Knowledge of rates charged for various delivery methods
  • knowledge of the English language to be able to understand and follow safety and other operational directives communicated in English, irrespective of their native language
  • Organizational skills
  • Skill in time management
  • Skill in providing customer service
  • Skill in operation of postage meters
  • Skill in typing and entering data into a computer system accurately and efficiently 
  • Skill in performing tasks which require attention to detail, and completing assigned jobs efficiently and correctly
  • Ability to learn thorough knowledge of the processing and flow of mail
  • Ability to learn thorough knowledge of the processing and flow of mail
  • Ability to apply common sense  to understand, follow, and complete verbal and written instructions
  • Ability to learn mail routes
  • Ability to carry packages and boxes of letters and packages
  • Ability to communicate and interact clearly and effectively with all those contacted in the course of work in a professional and courteous manner, both orally and in writing
  • Ability to make sound, independent decisions within policy guidelines by exercising good judgment and intelligent situation-assessment
  • Ability to read and comprehend routine instructions, short correspondence and memos
  • Ability to sort mail by department
  • Ability to work independently in the absence of specific instructions or direct supervision




Possess and maintain a valid Georgia Driver’s License and a satisfactory Motor Vehicle Record (MVR). 




The work requires standing, walking, stooping, bending, sitting, and lifting up to 50 pounds, all with or without accommodations.  Carrying, pulling, climbing, balancing, kneeling, crouching, reaching, handling, speaking, hearing, and seeing.




The work is typically performed indoors and outdoors.  Work requires driving; operation of vehicle may be under potentially hazardous conditions involving road construction, inclement weather, traffic hazards, exposure to fumes and noise.  The noise level in the work environment is usually moderate.