Nonprofit Operations Associate

  • Porchlight Music Theatre
  • Chicago, IL
  • Jun 18, 2021
Full time Administrative Database HR Operations

Job Description

Porchlight Music Theatre is Chicago’s home for music theatre, celebrating the past, present and future of this unique American art form for over 25 years. As an Artist In-Residence at the Ruth Page Center for the Arts in Chicago’s Gold Coast, we present our Mainstage and Porchlight Revisits series in this intimate, historic 218-seat venue. Other programs bring us to neighborhoods across the city, and our award-winning productions delight 35,000+ patrons each season. After the pandemic shuttered stages last spring, Porchlight has been an industry leader with virtual programming, offering a wide range of both free and premium programs.

Porchlight seeks a motivated individual looking to join our growing team as a full-time Operations Associate, supporting the administrative, development, and finance departments of the theatre. The ideal candidate is an energetic person desiring a career in the nonprofit arts sector who is eager to learn and build skills in project management, institutional and individual fundraising, special events, database management and finance.

Reporting to the Finance & Administration Director, this position provides critical support to the operational and development functions at Porchlight. The ideal candidate has strong interpersonal skills, an excellent ability to multitask and balance multiple priorities, a close attention to detail, and a passion for Porchlight’s mission.


Development (50%)

  • Provide database support including updating donor information and running standard reports
  • Process gift acknowledgements and update donor listings
  • Manage mailings/appeals to donors, patrons and other stakeholders
  • Support the planning and execution of annual fundraising events
  • Coordinate donor events, including mainstage opening night receptions, offsite cast parties, holiday party, and others
  • Serve as liaison with Marketing in preparation of development materials and collateral
  • Coordinate lobby greeting volunteer scheduling and communications
  • Support Finance & Administration Director on institutional giving initiatives including grants and sponsorships
  • Assist in conducting donor/funder and prospect research
  • Process in-kind donation requests
  • Coordinate materials for Annual Report

Finance and Operations (50%)

  • Support department reporting, reconciliation and budgeting activities
  • Schedule meetings, manage Zoom/Google Calendar, take staff meeting minutes, coordinate special projects and events, and assist with other administrative functions
  • Assist in creation of monthly and quarterly finance reports
  • Prepare materials for Finance Committee and Development Committee meetings
  • General support to administrative staff as needed


  • Practical experience in administrative support; nonprofit experience a plus
  • Experience with CRM database management; Patron Manager (Salesforce) knowledge a plus
  • Excellent interpersonal, written/verbal communication, and presentation skills
  • Demonstrated ability to handle multiple simultaneous projects, often with deadline pressures
  • Team-player with high level of initiative, professionalism and confidentiality
  • Ability to work evenings and weekends as performances, events or meetings require
  • Excellent computer skills; proficient in Microsoft Office applications
  • Strong customer service orientation, with proven relationship-building skills
  • Superb attention to detail and accuracy
  • Cultural competency to work with individuals and groups from diverse racial, religious, ethnic, educational, ability, and socioeconomic backgrounds, as well as members of the LGBTQ and gender non-conforming communities
  • Commitment to excellence and a passion for the mission of Porchlight Music Theatre


  • Starting at $33,000 annually
  • Benefits: Individual PPO health insurance with 80% employer contribution; generous paid time off (PTO) and paid holidays

Please send cover letter and resume via email to No phone calls, please. Porchlight Music Theatre is an equal opportunity employer.


Administrative Support



Starting at $33,000

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