Middle School Program Manager

Heart & Hand is looking for a creative, organized, and compassionate Middle School Program Manager who is dedicated to ensuring that all children have the opportunity to succeed. 

The Heart & Hand Center is a 501(c)(3) non-profit organization in Northeast Denver dedicated to empowering all young people to realize their potential.  H&H currently runs after school programming for 2nd-8th grade youth Monday-Friday from school dismissal-7:00pm (depending on site), full day 6 week summer programming, and a career and college program for young adults in 9th grade and beyond. Additionally, we extend support to enrolled families by providing resources, referrals, and emergency assistance to guardians. Flexibility with schedule will be asked of staff as we continue to have to shift programming to adjust for school and COVID safety needs. 

Areas of Responsibility

Program Implementation and Infrastructure

• Build strong relationships with Heart & Hand middle school students and families
• Design and implement enriching and creative after school and summer programming in the areas of 1) academic enrichment, 2) health and wellness, 3) social emotional skill building, and 4) creative expression 
• Maintain updated schedule of after-school and summer programming and communicate that with all staff
• Provide on site support to staff and students including but not limited to facilitating restorative justice conversations, behavior management, coordination of pick up, and transition support
• Organize and maintain orderly program space, supplies, and equipment
• Family support and engagement:
  • Maintain regular contact with families in person, via email, over the phone
  • Act as an advocate for students and/or family member(s) with school(s) or other agencies, making referrals for assessed needs when necessary
• Build and maintain relationships with community partners, especially school faculty and staff, including coordinating with partners such as Food Bank of the Rockies, Denver Food Rescue and workshop providers
• Build and maintain a supportive, sustainable on-site culture with students, staff and school stakeholders
• Perform other appropriate tasks as assigned 

Personnel

• Provide supervision for all staff members on site
• Support the task supervision of all interns and volunteers on site
• Active involvement in the hiring and onboarding coordination of new site staff
• Identify appropriate Professional Development trainings for staff
• Nurture the development of staff, interns, and volunteers

Administration

• Work closely with Program Director through regular communication and collaboration
• Collect all attendance and program activity data collection for program evaluation, grant reporting, and fundraising 
• Work with COO to ensure all Neighborhood Youth Organization Licensing materials are posted and protocols are being followed, as well as ensure staff certification requirements are up to date
• Attend weekly staff meetings, Program Manager Meetings, and manage virtual communication in a timely manner 
• Maintain and organize personal work schedule through use of Google calendar

COVID-19 Notes

• Adaptability required during global pandemic. Our regular program model is in person programming, however local and state guidelines may require us to shift to virtual programming due to health and safety concerns.
• Personal Protective Equipment will be provided by Heart & Hand. We require that staff wear masks, wash hands, sanitize work spaces, stay 6 feet apart, remind young people to do the same, only offer COVID safe programming, and stay up to date on Heart & Hand’s safety protocols.

Qualifications

• At least 3 years of experience working with school aged children in a setting similar to an afterschool program or 2 years of program management experience for school aged youth
  • Preference for experience running a licensed child care, neighborhood youth organization program, or a 21st Century Community Learning Center program
• Must demonstrate a commitment to youth development
• Valid driver's license and mode of transportation preferred (job could entail occasional driving/transporting)
• Employment is contingent on a criminal background check
• Spanish speaking preferred

Work Schedule and Compensation

This is a full-time position, Monday-Friday with flexibility in scheduling the 40 hours to meet the needs of different meetings and responsibilities.

Salary range is $50,000-$53,000. Health and dental benefits are available. Generous time off policy including 2 week office closure at the end of the calendar year, regular staff self-care opportunities, and a friendly work environment.

Application Process 

Send resume, cover letter to jobs@heartandhandcenter.org with Middle School Program Manager application as the subject line.

www.heartandhandcenter.org