Site Optimization Senior Associate

UrbanStems is a modern floral and gifting company designed for thoughtful people. Founded in 2014 in Washington, DC, UrbanStems has become a leader in the space with our expressive bouquets, plants and gift options. From coast-to-coast next day delivery to same-day courier service in NYC and DC, we are helping people stay connected. 

Named one of Inc. 500’s fastest-growing companies in 2019, UrbanStems has launched brand partnerships with Vogue, Bumble, JCrew and more. We offer a collaborative and open working environment with ample opportunity to grow and learn.

We’re looking for a Site Optimization Senior Associate to join our Ecommerce Team and support the build out of our optimization program. You will become an expert and source of truth for the UrbanStems website and its digital products, and have exposure to a thriving D2C business model from all sides, including engineering, customer experience, and marketing. Our ideal candidate will be at ease working cross functionally with multiple teams throughout the organization, and will sit on a small but dynamic team that allows you to actively see the impact of your work each day. This is a brand new position we’ve created, and we’d love for you to grow with us!

Responsibilities

• Support the development and execution of AB testing based on company priorities, and establish a cadence for sharing the AB testing report
• Partner with your manager and our Customer Experience Analyst on analysis of price testing and developing the digital merchandising pricing strategy
• Collaborate with the engineering team on implementation and testing of new digital products and new site features
• Translate findings and results in a clear and concise manner, and provide recommendations on actionable trends and insights 
• Collaborate with your manager and the business intelligence team to develop a site optimization metrics dashboard
• Analyze the performance of digital products and of site features by channel, customer group, etc.
• Manage landing page creation and testing in collaboration with the paid marketing and creative teams
• Refine processes to efficiently facilitate testing and optimization efforts at scale
• Communicate the effectiveness of new product launches, site changes, and other various marketing initiatives

Qualifications 

• Bachelor's degree in Economics, Finance, Business, Computer Science, or Statistics preferred 
• Several years experience in a highly analytical role, with proficiency in Excel/Google Sheets
• Must possess an impeccable attention to detail
• Innate tech savviness, and an appetite to actively pursue new skill sets and technologies (such as Google Analytics, Salesforce Commerce Cloud, Tableau, Looker)
• Ability to communicate ideas and data verbally/in presentations, written, and through visualization tools
• Strong communication, collaboration, and interpersonal skills
• Strong ability to prioritize multiple projects and quickly adapt in an evolving environment

We value diversity at UrbanStems. We welcome and employ individuals regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer.