Join us—Where your Career is a Force for Good!
Job Description:
Position supports our Mobile operations. We provide Paid-Training!
Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team as a Team Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Team Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value.
The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about the Blood Collection team and how we serve the community, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Supervise blood collection staff, including training and performance
Drive for results and to serve others with a high level of respect for customer service
Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation
Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again
Standard Schedule (Liverpool, New York):
To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations.
Schedule is provided two to three weeks in advance
Pay Information:
Starting salary $56,800 /year . Pay may increase depending on experience.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
Bachelor’s degree OR a combination of education and work experience (four to eight years of work experience in a related field) required
Minimum two years of supervisory/leadership experience
Customer service experience and effective verbal communication skills are required.
Ability to work a variable schedule including early mornings, late nights, weekends, and holidays. Overnight travel may be required
A current, valid driver's license with good driving record is required.
Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
At the American Red Cross, we conduct many mobile blood drives at businesses, schools, and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
Prior leadership experience exceeding 2 years in healthcare setting
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Apr 30, 2024
Full time
Join us—Where your Career is a Force for Good!
Job Description:
Position supports our Mobile operations. We provide Paid-Training!
Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team as a Team Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Team Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value.
The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about the Blood Collection team and how we serve the community, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Supervise blood collection staff, including training and performance
Drive for results and to serve others with a high level of respect for customer service
Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation
Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again
Standard Schedule (Liverpool, New York):
To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations.
Schedule is provided two to three weeks in advance
Pay Information:
Starting salary $56,800 /year . Pay may increase depending on experience.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
Bachelor’s degree OR a combination of education and work experience (four to eight years of work experience in a related field) required
Minimum two years of supervisory/leadership experience
Customer service experience and effective verbal communication skills are required.
Ability to work a variable schedule including early mornings, late nights, weekends, and holidays. Overnight travel may be required
A current, valid driver's license with good driving record is required.
Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
At the American Red Cross, we conduct many mobile blood drives at businesses, schools, and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
Prior leadership experience exceeding 2 years in healthcare setting
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a Regional Donor Services Executive for our Kentucky Region, based in Louisville. NOTE: This is NOT a work from home opportunity. The location for this opportunity is Louisville, KY. WHAT YOU NEED TO KNOW: The Regional Donor Services Executive (RDSE) leads donor services activities at the regional level to accomplish goals and objectives. Works in a collaborative fashion on project teams at all levels and leads change management initiatives. Develops and implements plans and projects to support low cost producer strategy, focusing on efficiency of operations, including resource utilization, improving the donor and sponsor experience, and achieving assigned production targets. Develops strategy for retention of sponsor accounts and donors. Oversees management team responsible for donor recruitment and blood collections while partnering with direct to donor, patient services, and fixed site executives to achieve cost-effective collections. Demonstrates and manages highly collaborative teams focused on achieving the organization’s objectives. Sets up staff to be successful in achieving assigned targets as well as having a rewarding and balanced work experience. Interacts with executives inside and outside the Red Cross. Maintains community relations and advances the Red Cross brand. NOTE: In order to receive full consideration, please upload a formatted copy of your updated resume, when applying to this position. WHERE YOUR CAREER IS A FORCE GOOD: Has overall responsibility for development and execution of the region’s operational plan. Focuses on the expansion of efficient collections, the reduction of waste and inefficiencies, continuous improvements in quality, and improving donor and sponsor satisfaction. 2. Ensure the execution of effective recruitment plans and account oversight which supports achievement of system and patient need. Monitors and improves operational activities. Ensures the adoption and implementation of system improvements in recruitment and drive management operations. 3. Oversight of multiple department functional managers and/or additional regional functional areas to ensure achievement of annual collection goals in the most efficient and cost-effective manner possible. Develop departmental supervisors and other collection and Donor Recruitment staff in accordance with personnel policies and bargaining unit contracts, including performance evaluations, disciplinary actions, and employment decisions, to enhance success of operation, promote teamwork and minimize turnover. 4. Develop, implement and monitor process improvement/quality improvement initiatives and staff training protocols. Ensure timely implementation and compliance with American Red Cross directives, Federal, State and local regulatory requirements. Documentation of training and regulatory communications is accurate and timely. 5. Partners with the Regional Executive to solicit community and volunteer involvement to integrate Red Cross activities in the community. Working together, the Regional Executives are the “face of Red Cross” in the community. 6. Monitors budgets, forecasts and operational results and takes appropriate actions to achieve the low-cost producer strategy. 7. Maintains a mid and long-term perspective, and links current activities to long term plans. Has ability to adjust to changes in strategy and effectively execute and communicate same to staff. Effective change leader. 8. Displays leadership by recognizing, rewarding and motivating staff as part of organization’s ongoing efforts to reduce turnover and increase staff engagement. Communicates vision and linkages to promote understanding. Establishes and monitors performance objectives, develops direct reports and teams, delegates responsibility, and maintains trust and accountability. 9. Hold ultimate accountability for the strategy, staff and performance of a regional Donor Services team to drive cost-effective, high-performance blood drives and annual collection unit goals above 130,000. Provide support, development and/or leadership guidance to all volunteers. Qualifications: Education: Bachelor’s degree or equivalent combination of education and experience. Master’s degree preferred. Experience: Minimum of 7 years of experience in a dynamic, multi-task operational environment with budget responsibility or a profit and loss focus. Experience working in matrix environment and demonstrated ability to effectively collaborate across functions lines required. Healthcare or pharmaceutical manufacturing experience preferred. Management Experience: Minimum of 5 years management experience required. Skills and Abilities: Excellent verbal and written communication and presentation skills. Ability to manage multiple priorities. Ability to work on a team. Must demonstrate ability to attract, motivate, and retain staff. Ability to build effective teams and lead with managerial courage. Ability to manage processes effectively. Business acumen and customer focus. Strong problem-solving ability. Travel: May involve travel. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e., business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. *LI-MM1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a Regional Donor Services Executive for our Kentucky Region, based in Louisville. NOTE: This is NOT a work from home opportunity. The location for this opportunity is Louisville, KY. WHAT YOU NEED TO KNOW: The Regional Donor Services Executive (RDSE) leads donor services activities at the regional level to accomplish goals and objectives. Works in a collaborative fashion on project teams at all levels and leads change management initiatives. Develops and implements plans and projects to support low cost producer strategy, focusing on efficiency of operations, including resource utilization, improving the donor and sponsor experience, and achieving assigned production targets. Develops strategy for retention of sponsor accounts and donors. Oversees management team responsible for donor recruitment and blood collections while partnering with direct to donor, patient services, and fixed site executives to achieve cost-effective collections. Demonstrates and manages highly collaborative teams focused on achieving the organization’s objectives. Sets up staff to be successful in achieving assigned targets as well as having a rewarding and balanced work experience. Interacts with executives inside and outside the Red Cross. Maintains community relations and advances the Red Cross brand. NOTE: In order to receive full consideration, please upload a formatted copy of your updated resume, when applying to this position. WHERE YOUR CAREER IS A FORCE GOOD: Has overall responsibility for development and execution of the region’s operational plan. Focuses on the expansion of efficient collections, the reduction of waste and inefficiencies, continuous improvements in quality, and improving donor and sponsor satisfaction. 2. Ensure the execution of effective recruitment plans and account oversight which supports achievement of system and patient need. Monitors and improves operational activities. Ensures the adoption and implementation of system improvements in recruitment and drive management operations. 3. Oversight of multiple department functional managers and/or additional regional functional areas to ensure achievement of annual collection goals in the most efficient and cost-effective manner possible. Develop departmental supervisors and other collection and Donor Recruitment staff in accordance with personnel policies and bargaining unit contracts, including performance evaluations, disciplinary actions, and employment decisions, to enhance success of operation, promote teamwork and minimize turnover. 4. Develop, implement and monitor process improvement/quality improvement initiatives and staff training protocols. Ensure timely implementation and compliance with American Red Cross directives, Federal, State and local regulatory requirements. Documentation of training and regulatory communications is accurate and timely. 5. Partners with the Regional Executive to solicit community and volunteer involvement to integrate Red Cross activities in the community. Working together, the Regional Executives are the “face of Red Cross” in the community. 6. Monitors budgets, forecasts and operational results and takes appropriate actions to achieve the low-cost producer strategy. 7. Maintains a mid and long-term perspective, and links current activities to long term plans. Has ability to adjust to changes in strategy and effectively execute and communicate same to staff. Effective change leader. 8. Displays leadership by recognizing, rewarding and motivating staff as part of organization’s ongoing efforts to reduce turnover and increase staff engagement. Communicates vision and linkages to promote understanding. Establishes and monitors performance objectives, develops direct reports and teams, delegates responsibility, and maintains trust and accountability. 9. Hold ultimate accountability for the strategy, staff and performance of a regional Donor Services team to drive cost-effective, high-performance blood drives and annual collection unit goals above 130,000. Provide support, development and/or leadership guidance to all volunteers. Qualifications: Education: Bachelor’s degree or equivalent combination of education and experience. Master’s degree preferred. Experience: Minimum of 7 years of experience in a dynamic, multi-task operational environment with budget responsibility or a profit and loss focus. Experience working in matrix environment and demonstrated ability to effectively collaborate across functions lines required. Healthcare or pharmaceutical manufacturing experience preferred. Management Experience: Minimum of 5 years management experience required. Skills and Abilities: Excellent verbal and written communication and presentation skills. Ability to manage multiple priorities. Ability to work on a team. Must demonstrate ability to attract, motivate, and retain staff. Ability to build effective teams and lead with managerial courage. Ability to manage processes effectively. Business acumen and customer focus. Strong problem-solving ability. Travel: May involve travel. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e., business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. *LI-MM1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Supervisor who is responsible for working with Account Managers, blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Perform all Account Manager functions within assigned jurisdiction to ensure achievement of monthly, quarterly and annual recruitment goals of their territory and their assigned direct report territories. Serve as a creative and operational resource to assigned direct report Account Managers by supervising the implementation of recruitment plans and programs. Ensure the availability of blood products when and where they are needed. Develop, mentor and supervise assigned direct report staff, including performance management and evaluations, disciplinary actions, and hiring decisions, to enhance success of operations and minimize turnover and to ensure compliance with standard operating procedures, directives and regulations. Assist management in developing overall annual and long-term recruitment plans with attendant strategies and methods for implementation for their assigned direct reports areas. Serve as point of contact in the absence of territory management, including attending management meetings, running weekly or daily sales calls and serve as secondary approver for timecards, purchase and travel cards, as needed. Assist in coordination and management of monthly team meetings and booking meetings, gathering needed information from assigned direct report staff for weekly calls, production meetings and gathering projections. WHAT YOU NEED TO SUCCEED: Bachelor's degree required. Minimum 3 years of related experience required, or equivalent combination of education and related experience required. 1 year of lead or supervisory experience. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Project Management Experience Non-Profit Experience Community Outreach Experience Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Supervisor who is responsible for working with Account Managers, blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Perform all Account Manager functions within assigned jurisdiction to ensure achievement of monthly, quarterly and annual recruitment goals of their territory and their assigned direct report territories. Serve as a creative and operational resource to assigned direct report Account Managers by supervising the implementation of recruitment plans and programs. Ensure the availability of blood products when and where they are needed. Develop, mentor and supervise assigned direct report staff, including performance management and evaluations, disciplinary actions, and hiring decisions, to enhance success of operations and minimize turnover and to ensure compliance with standard operating procedures, directives and regulations. Assist management in developing overall annual and long-term recruitment plans with attendant strategies and methods for implementation for their assigned direct reports areas. Serve as point of contact in the absence of territory management, including attending management meetings, running weekly or daily sales calls and serve as secondary approver for timecards, purchase and travel cards, as needed. Assist in coordination and management of monthly team meetings and booking meetings, gathering needed information from assigned direct report staff for weekly calls, production meetings and gathering projections. WHAT YOU NEED TO SUCCEED: Bachelor's degree required. Minimum 3 years of related experience required, or equivalent combination of education and related experience required. 1 year of lead or supervisory experience. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Project Management Experience Non-Profit Experience Community Outreach Experience Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
WORK SCHEDULE: This position is full time regular and non-exempt. Work hours will vary and may require working some evenings and weekends. Applicants who are fluent in Spanish will receive an additional $2.00 per hour language differential .
AT YOUTHCARE: YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding. Please Note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8.
ABOUT CASA DE LOS AMIGOS: This program has 2 locations and 20 beds, serving clients ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS). The majority of clients come from Central America.
POSITION SUMMARY: Under the supervision of the Program Manager, the Program Coordinator ensures each facility is maintained to state and federal health and safety standards, is appropriately stocked of food and supplies, maintains each vehicle in accordance with state and licensing regulations, and coordinates repairs with external providers and YouthCare’s Facilities Department. The role also provides direct supervision and support to clients in care during days which the role is scheduled to meet ratio requirements.
ESSENTIAL RESPONSIBILITIES:
Ensure Casa Uno and Casa Dos are appropriately stocked with supplies (including office supplies, occupancy supplies, and clothing and personal items for the clients).
Purchase program and/ client supplies as needed based on weekly inventory checks. Ensure supply storage areas remain organized and tidy.
Facilitate monthly fire drills, security checks, window alarm checks, and emergency lighting tests.
Provide educational workshops to clients and/or staff on fire safety, disaster preparedness, and other similar topics.
Complete Costco food orders on a weekly basis; ensure program is stocked with fresh, culturally appropriate foods to meet the weekly meal plans.
Ensure each employee has obtained their Food Handler’s Card and food is cooked and stored in accordance with food safety standards.
Fill up CASA vehicles gas tanks as needed.
Schedule quarterly preventative maintenance for each of the program vehicles. Schedule appointments for vehicles as issues arise.
Perform weekly audit of mileage logs to ensure they are completed to the standards of the organization. Send all logs to Facilities monthly.
Ensure each employee has taken 15-passenger and defensive driving training. Coordinate two supervised training drives with each employee prior to driving alone.
Coordinate facility repairs with YouthCare’s facilities department and/or external providers.
While in ratio, provide direct supervision of youth and associated tasks such as providing emotional support, cooking meals, facilitating transportation, participating in chores, completing required documentation/data entry, and facilitating life skills workshops.
Complete client intake and discharge procedures, as needed.
Provide assistance and transportation for client outings, medical appointments, and to the airport, as needed.
Assist with shift coverage by working shifts that others are unable to work due to illness, emergencies, etc. Attend applicable staff meetings.
Complete other duties as assigned by Lead Teacher, Program Supervisor, Program Manager, or Assistant Director.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS –
MINIMUM REQUIREMENTS:
High proficiency in both Spanish and English (both written and verbal)
At least 1 year of working with children and adolescents, immigrants and refugees, or other vulnerable populations.
Understanding of issues affecting recently arrived immigrants.
High School Diploma or GED.
Experience and credentials must comply with program contractual requirements, including but not limited to the Washington State Department of Children, Youth, and Families (DCYF) background clearance process and must be at least 21 years of age. DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
PREFERRED REQUIREMENTS:
BA in relevant field, or 3 years comparable experience preferred.
CONDITIONS OF EMPLOYMENT:
Must be able to provide I-9 supporting documentation for employment.
Ability to provide a negative TB Test (results must be within one-year of hire date).
Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.
DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
Ability to obtain a current Food Handler’s Card
Successful completion of pre-service trainings as required by contracting agencies. Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.
Computer software skills including Windows, Microsoft outlook, Microsoft Word and Excel.
Ability to adhere to the program’s Code of Conduct for the Prevention of Sexual Abuse, Ethics, and Boundaries.
Initiative, creativity, reliability, flexibility, thoroughness.
Strong verbal and written communication skills with good quality spelling, grammar and punctuation.
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to deal therapeutically with behavioral and emotional problems presented by young people and understanding of emotionally, physically, and sexually abused young people.
Ability to accurately maintain and produce files, records, logs and reports.
Ability to maintain professional boundaries with clients while building trust and respect.
Ability and willingness to stay awake and alert during overnight shifts.
Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
BENEFITS: YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period.
EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.
Feb 03, 2023
Full time
WORK SCHEDULE: This position is full time regular and non-exempt. Work hours will vary and may require working some evenings and weekends. Applicants who are fluent in Spanish will receive an additional $2.00 per hour language differential .
AT YOUTHCARE: YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding. Please Note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8.
ABOUT CASA DE LOS AMIGOS: This program has 2 locations and 20 beds, serving clients ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS). The majority of clients come from Central America.
POSITION SUMMARY: Under the supervision of the Program Manager, the Program Coordinator ensures each facility is maintained to state and federal health and safety standards, is appropriately stocked of food and supplies, maintains each vehicle in accordance with state and licensing regulations, and coordinates repairs with external providers and YouthCare’s Facilities Department. The role also provides direct supervision and support to clients in care during days which the role is scheduled to meet ratio requirements.
ESSENTIAL RESPONSIBILITIES:
Ensure Casa Uno and Casa Dos are appropriately stocked with supplies (including office supplies, occupancy supplies, and clothing and personal items for the clients).
Purchase program and/ client supplies as needed based on weekly inventory checks. Ensure supply storage areas remain organized and tidy.
Facilitate monthly fire drills, security checks, window alarm checks, and emergency lighting tests.
Provide educational workshops to clients and/or staff on fire safety, disaster preparedness, and other similar topics.
Complete Costco food orders on a weekly basis; ensure program is stocked with fresh, culturally appropriate foods to meet the weekly meal plans.
Ensure each employee has obtained their Food Handler’s Card and food is cooked and stored in accordance with food safety standards.
Fill up CASA vehicles gas tanks as needed.
Schedule quarterly preventative maintenance for each of the program vehicles. Schedule appointments for vehicles as issues arise.
Perform weekly audit of mileage logs to ensure they are completed to the standards of the organization. Send all logs to Facilities monthly.
Ensure each employee has taken 15-passenger and defensive driving training. Coordinate two supervised training drives with each employee prior to driving alone.
Coordinate facility repairs with YouthCare’s facilities department and/or external providers.
While in ratio, provide direct supervision of youth and associated tasks such as providing emotional support, cooking meals, facilitating transportation, participating in chores, completing required documentation/data entry, and facilitating life skills workshops.
Complete client intake and discharge procedures, as needed.
Provide assistance and transportation for client outings, medical appointments, and to the airport, as needed.
Assist with shift coverage by working shifts that others are unable to work due to illness, emergencies, etc. Attend applicable staff meetings.
Complete other duties as assigned by Lead Teacher, Program Supervisor, Program Manager, or Assistant Director.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS –
MINIMUM REQUIREMENTS:
High proficiency in both Spanish and English (both written and verbal)
At least 1 year of working with children and adolescents, immigrants and refugees, or other vulnerable populations.
Understanding of issues affecting recently arrived immigrants.
High School Diploma or GED.
Experience and credentials must comply with program contractual requirements, including but not limited to the Washington State Department of Children, Youth, and Families (DCYF) background clearance process and must be at least 21 years of age. DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
PREFERRED REQUIREMENTS:
BA in relevant field, or 3 years comparable experience preferred.
CONDITIONS OF EMPLOYMENT:
Must be able to provide I-9 supporting documentation for employment.
Ability to provide a negative TB Test (results must be within one-year of hire date).
Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.
DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
Ability to obtain a current Food Handler’s Card
Successful completion of pre-service trainings as required by contracting agencies. Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.
Computer software skills including Windows, Microsoft outlook, Microsoft Word and Excel.
Ability to adhere to the program’s Code of Conduct for the Prevention of Sexual Abuse, Ethics, and Boundaries.
Initiative, creativity, reliability, flexibility, thoroughness.
Strong verbal and written communication skills with good quality spelling, grammar and punctuation.
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to deal therapeutically with behavioral and emotional problems presented by young people and understanding of emotionally, physically, and sexually abused young people.
Ability to accurately maintain and produce files, records, logs and reports.
Ability to maintain professional boundaries with clients while building trust and respect.
Ability and willingness to stay awake and alert during overnight shifts.
Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
BENEFITS: YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period.
EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.