APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.93 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
Apr 09, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.93 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
11 Paid Holidays
4 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.92 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
The referral coordinator will provide patient care services under the direction of a licensed health care provider. This includes handling referrals, health follow-ups and coordination services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinates and manages authorizations for referrals from our primary care providers to outside providers, including to medical specialists and outside facilities for special testing/imaging in a timely manner.
Facilitates and ensures the receipt of consult/specialty notes and test results after a patient has been referred to an outside provider in a timely manner.
Communicates with primary care provider (PCP) to inform of any delays or barriers to patients care.
Serves as clinic liaison to outside agencies and partners.
Communicates with Supervisor when unable to process all referrals or follow-ups to avoid delays.
Involve in all quality improvement and other team projects actively.
Reporting of incoming and outgoing calls logs to the supervisor as needed.
Coordinator and tracking imaging, voicemails and incoming faxes inside and outside facilities.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED. Proficient use of Microsoft Office and electronic health records. Bilingual in Spanish/ English required
Knowledge of:
Basic medical terminology and patient care methods, techniques and healthcare background.
Methods and standard procedures for the maintenance of medical records.
Safety policies and safe practices applicable to the work.
Effective communication skills; general computer knowledge.
Knowledgeable with CPT and ICD-9 codes.
Knowledge of insurances, managed care and IPA’s
Ability to:
Prioritized work load and maintained an organized work space
Communicate effectively with people of various educational, socio-economic and cultural backgrounds.
Understand and follow written and oral instructions from physicians, mid-level providers and nurses and apply departmental policies, guidelines and protocols applicable to APLA.
Communicate clearly and effectively, both orally and in writing.
Operate a computer and standard business software.
Maintain highly confidential personal and medical information in accordance to HIPAA regulations.
Exercise tact, objectivity, sensitivity and sound judgment in dealing with a variety of people in a variety of sensitive situations.
Establish and maintain effective working relationships with other staff members, patients and others encountered in the course of work.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Apr 05, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
11 Paid Holidays
4 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.92 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
The referral coordinator will provide patient care services under the direction of a licensed health care provider. This includes handling referrals, health follow-ups and coordination services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinates and manages authorizations for referrals from our primary care providers to outside providers, including to medical specialists and outside facilities for special testing/imaging in a timely manner.
Facilitates and ensures the receipt of consult/specialty notes and test results after a patient has been referred to an outside provider in a timely manner.
Communicates with primary care provider (PCP) to inform of any delays or barriers to patients care.
Serves as clinic liaison to outside agencies and partners.
Communicates with Supervisor when unable to process all referrals or follow-ups to avoid delays.
Involve in all quality improvement and other team projects actively.
Reporting of incoming and outgoing calls logs to the supervisor as needed.
Coordinator and tracking imaging, voicemails and incoming faxes inside and outside facilities.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED. Proficient use of Microsoft Office and electronic health records. Bilingual in Spanish/ English required
Knowledge of:
Basic medical terminology and patient care methods, techniques and healthcare background.
Methods and standard procedures for the maintenance of medical records.
Safety policies and safe practices applicable to the work.
Effective communication skills; general computer knowledge.
Knowledgeable with CPT and ICD-9 codes.
Knowledge of insurances, managed care and IPA’s
Ability to:
Prioritized work load and maintained an organized work space
Communicate effectively with people of various educational, socio-economic and cultural backgrounds.
Understand and follow written and oral instructions from physicians, mid-level providers and nurses and apply departmental policies, guidelines and protocols applicable to APLA.
Communicate clearly and effectively, both orally and in writing.
Operate a computer and standard business software.
Maintain highly confidential personal and medical information in accordance to HIPAA regulations.
Exercise tact, objectivity, sensitivity and sound judgment in dealing with a variety of people in a variety of sensitive situations.
Establish and maintain effective working relationships with other staff members, patients and others encountered in the course of work.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Dental Clinic Manager, the Dental Office Coordinators primary responsibility is to act in the best interest of the patient by providing patient-centered care. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, preparing and sending specialty referrals, and coordination of appointments in a dental practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform the procedures of the dental clinic front office, including but not limited to the areas of:
Efficient Patient Service Care
Patient Registration
Casewatch Registration
Eligibility Verification
Appointment Scheduling
Communication of Dental Benefits to Patients
Incoming and outgoing referral processing
Patient Treatment presentation
Work with the clinical team to effectively manage daily patient flow
Follow and demonstrate commitment to APLAs Health policies and procedures
Create a welcoming environment in the front office
Confirm and update patient demographic, insurance eligibility, health history, and other medical information using the Casewatch and eCW Dental software programs.
Have patients complete all necessary forms and documentation necessary for registration purposes.
Explain and Communicate benefits and dental needs with patients after examinations.
Act as a mediator, assisting clients with understanding the limitations of certain services and assisting them in finding a solution to their concerns.
Assist in keeping patients' appointments on schedule by notifying the back office of patients arrival.
Answer telephone calls, make appointments, take messages, retrieve and monitor voice mail messages throughout the day.
Manage and retrieve incoming faxes in RingCentral
Coordinate transportation for patients as needed.
Obtain a breakdown of benefits and eligibility by calling the patients Insurance Company
Verify and record eligibility for the following Insurances and Manage Care plans: Medi-Cal, Liberty Dental, Access Dental, Health Net of California Dental, Cigna Dental, and Delta Dental, and all out-of-network plans
Verify if the patient is eligible for services under the Ryan White HIV/AIDS Program or My Health LA program
Update Casewatch eligibility every 6 months as required by the DHSP Program.
Ensure that all eligible patients under the RW Program sign the service agreement form required by DHSP; the following documents are required: Proof of Income, Proof of Residency, Current Diagnosis Form ( Lab work for established patients)
Coordinate and ensure all dental notes, referral information and required documentation is complete and submitted to the referral entity in a timely mannered.
Act as the petty cash custodian for the dental clinic under the supervision of the Dental Clinic Manager.
Collect payment from patients before services are rendered when necessary.
Act as liaison between dental providers and Finance Department as it relates to billing.
Assist with all Grant Funded Audits. Provide technical and administrative support for the auditors.
Work closely with management regarding client grievances and concerns about treatment.
Perform and assist as a chair-side dental assistant
Assist in maintaining OSHA and HIPAA compliance.
Assist in maintaining office and building fire/safety regulations.
Present a professional front office environment for all patients and visitors in appearance, manner, and quality of work at all times.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Must be a high school graduate or equivalent
A minimum of 1 year of recent and relevant experience working in the dental field and dental administration with a Dental Assistant Certificate or a minimum of 3 years of recent and relevant experience working in the dental field and dental administration without a Dental Assistant Certificate
Experience with patient registration and financial screening
Experience working with multiple benefits coverage programs, including private insurance and government programs
Experience working in a Federally Qualified Health Center preferred
X-ray license issued by the Dental Board of California or willing to get the license within the first 45 days of employment
Bilingual (English/Spanish) preferred
CPR Certified
Knowledge of:
Working Knowledge of Microsoft Office Software
Apply knowledge of ADA procedures and codes
Knowledge of the principals and practice of modern dentistry
General HIV/AIDS health issues
General medical and dental terminology; current ICD and CPT coding
Universal precautions and infection control
OSHA and HIPAA regulations
eClinicalWorks or similar electronic health record system
DEXIS imaging software
Ability to:
Respond with sensitivity, patience, and compassion to the special needs of the patients of our clinic
Communicate effectively and courteously with tact, diplomacy, and poise
Multitask efficiently
Follow written and oral directions
Maintain the patient appointment schedule efficiently
Work independently and responsibly
Work effectively as a team member in a busy medical/dental practice
Be self-motivated and maintain the commitment to excellence of APLA Health
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting, and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Jan 05, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Dental Clinic Manager, the Dental Office Coordinators primary responsibility is to act in the best interest of the patient by providing patient-centered care. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, preparing and sending specialty referrals, and coordination of appointments in a dental practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform the procedures of the dental clinic front office, including but not limited to the areas of:
Efficient Patient Service Care
Patient Registration
Casewatch Registration
Eligibility Verification
Appointment Scheduling
Communication of Dental Benefits to Patients
Incoming and outgoing referral processing
Patient Treatment presentation
Work with the clinical team to effectively manage daily patient flow
Follow and demonstrate commitment to APLAs Health policies and procedures
Create a welcoming environment in the front office
Confirm and update patient demographic, insurance eligibility, health history, and other medical information using the Casewatch and eCW Dental software programs.
Have patients complete all necessary forms and documentation necessary for registration purposes.
Explain and Communicate benefits and dental needs with patients after examinations.
Act as a mediator, assisting clients with understanding the limitations of certain services and assisting them in finding a solution to their concerns.
Assist in keeping patients' appointments on schedule by notifying the back office of patients arrival.
Answer telephone calls, make appointments, take messages, retrieve and monitor voice mail messages throughout the day.
Manage and retrieve incoming faxes in RingCentral
Coordinate transportation for patients as needed.
Obtain a breakdown of benefits and eligibility by calling the patients Insurance Company
Verify and record eligibility for the following Insurances and Manage Care plans: Medi-Cal, Liberty Dental, Access Dental, Health Net of California Dental, Cigna Dental, and Delta Dental, and all out-of-network plans
Verify if the patient is eligible for services under the Ryan White HIV/AIDS Program or My Health LA program
Update Casewatch eligibility every 6 months as required by the DHSP Program.
Ensure that all eligible patients under the RW Program sign the service agreement form required by DHSP; the following documents are required: Proof of Income, Proof of Residency, Current Diagnosis Form ( Lab work for established patients)
Coordinate and ensure all dental notes, referral information and required documentation is complete and submitted to the referral entity in a timely mannered.
Act as the petty cash custodian for the dental clinic under the supervision of the Dental Clinic Manager.
Collect payment from patients before services are rendered when necessary.
Act as liaison between dental providers and Finance Department as it relates to billing.
Assist with all Grant Funded Audits. Provide technical and administrative support for the auditors.
Work closely with management regarding client grievances and concerns about treatment.
Perform and assist as a chair-side dental assistant
Assist in maintaining OSHA and HIPAA compliance.
Assist in maintaining office and building fire/safety regulations.
Present a professional front office environment for all patients and visitors in appearance, manner, and quality of work at all times.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Must be a high school graduate or equivalent
A minimum of 1 year of recent and relevant experience working in the dental field and dental administration with a Dental Assistant Certificate or a minimum of 3 years of recent and relevant experience working in the dental field and dental administration without a Dental Assistant Certificate
Experience with patient registration and financial screening
Experience working with multiple benefits coverage programs, including private insurance and government programs
Experience working in a Federally Qualified Health Center preferred
X-ray license issued by the Dental Board of California or willing to get the license within the first 45 days of employment
Bilingual (English/Spanish) preferred
CPR Certified
Knowledge of:
Working Knowledge of Microsoft Office Software
Apply knowledge of ADA procedures and codes
Knowledge of the principals and practice of modern dentistry
General HIV/AIDS health issues
General medical and dental terminology; current ICD and CPT coding
Universal precautions and infection control
OSHA and HIPAA regulations
eClinicalWorks or similar electronic health record system
DEXIS imaging software
Ability to:
Respond with sensitivity, patience, and compassion to the special needs of the patients of our clinic
Communicate effectively and courteously with tact, diplomacy, and poise
Multitask efficiently
Follow written and oral directions
Maintain the patient appointment schedule efficiently
Work independently and responsibly
Work effectively as a team member in a busy medical/dental practice
Be self-motivated and maintain the commitment to excellence of APLA Health
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting, and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
P OSITION SUMMARY:
Under the direction of the Program Coordinator for the CDC Latino MSM Program, the prevention training specialist will help develop, implement, monitor and evaluate all approaches used to recruit and retain young Latino men who have sex with men (YMSM) ages 18 - 39 into HIV care and biomedical (PrEP/PEP) services, as well as develop role model stories in alignment with the PROMISE for High Impact Prevention (HIP) intervention.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Utilize virtual and in-persons outreach strategies to recruit, engage, and provide sexual health education activities/services to Latino MSM
Provide Latino MSM with sexual health screenings (HIV/STI), safer sex supplies, and resources for PrEP and PEP through El Saludable in-person and at-home HIV testing services.
Identify and link new and previously diagnosed HIV positive Latino MSM into HIV care services. This includes navigation to resources that assist with enrollment into services such as Medi-Cal, housing, mental health, and food services.
Identify and link HIV negative Latino MSM into biomedical (PrEP/PEP) services.
Facilitate in-person and virtual workshops on sexual health (HIV/STI) and biomedical (PrEP/PEP) services that will increase access to HIV/STI testing and PrEP/PEP acquisition.
Recruit, train, and manage peer advocates from the target population
Assist in the planning and execution of peer advocate events
Recruit, screen, and interview role models for role model stories
Transcribe role model interviews and extract pertinent language
Theorize and design a role model concept that includes:
illustrations
photographs
language
Work with internal and external designers to finalize publication
Create a distribution strategy
print platforms
virtual platforms
Work with the program coordinator to develop social marketing materials for distribution via Facebook, Instagram, YouTube, and in-person outreach.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Associate Degree in human services related field or minimum two-year experience working with Latino YMSM
Bilingual: English and Spanish required.
familiar with the Latino MSM community and experience recruiting the population into sexual health services
familiar with developing social marketing campaigns
experience and comfortability with conducting one-on-one interviews
experience working in a nonprofit environment
experience working with HIV prevention and health education/health promotion
Knowledge of:
health spectrum of HIV/STIs
biomedical HIV prevention
human sexuality and sexual identity
health and social concerns of Latino MSM
principles of social marketing
virtual platforms for community connection and training
Ability to :
work independently
work effectively with divers group of staff, volunteers and professionals
organize stakeholders and engage community building and establish linkages between stakeholder
meet frequent, sometimes conflicting deadlines in a rapidly changing environment respond with sensitivity to social inequities and diverse ethnic groups
adhere to HIPPA guidelines
engage participants and encourage HIV testing and linkage to biomedical (PrEP/PEP) services)
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Oct 05, 2023
Full time
P OSITION SUMMARY:
Under the direction of the Program Coordinator for the CDC Latino MSM Program, the prevention training specialist will help develop, implement, monitor and evaluate all approaches used to recruit and retain young Latino men who have sex with men (YMSM) ages 18 - 39 into HIV care and biomedical (PrEP/PEP) services, as well as develop role model stories in alignment with the PROMISE for High Impact Prevention (HIP) intervention.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Utilize virtual and in-persons outreach strategies to recruit, engage, and provide sexual health education activities/services to Latino MSM
Provide Latino MSM with sexual health screenings (HIV/STI), safer sex supplies, and resources for PrEP and PEP through El Saludable in-person and at-home HIV testing services.
Identify and link new and previously diagnosed HIV positive Latino MSM into HIV care services. This includes navigation to resources that assist with enrollment into services such as Medi-Cal, housing, mental health, and food services.
Identify and link HIV negative Latino MSM into biomedical (PrEP/PEP) services.
Facilitate in-person and virtual workshops on sexual health (HIV/STI) and biomedical (PrEP/PEP) services that will increase access to HIV/STI testing and PrEP/PEP acquisition.
Recruit, train, and manage peer advocates from the target population
Assist in the planning and execution of peer advocate events
Recruit, screen, and interview role models for role model stories
Transcribe role model interviews and extract pertinent language
Theorize and design a role model concept that includes:
illustrations
photographs
language
Work with internal and external designers to finalize publication
Create a distribution strategy
print platforms
virtual platforms
Work with the program coordinator to develop social marketing materials for distribution via Facebook, Instagram, YouTube, and in-person outreach.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Associate Degree in human services related field or minimum two-year experience working with Latino YMSM
Bilingual: English and Spanish required.
familiar with the Latino MSM community and experience recruiting the population into sexual health services
familiar with developing social marketing campaigns
experience and comfortability with conducting one-on-one interviews
experience working in a nonprofit environment
experience working with HIV prevention and health education/health promotion
Knowledge of:
health spectrum of HIV/STIs
biomedical HIV prevention
human sexuality and sexual identity
health and social concerns of Latino MSM
principles of social marketing
virtual platforms for community connection and training
Ability to :
work independently
work effectively with divers group of staff, volunteers and professionals
organize stakeholders and engage community building and establish linkages between stakeholder
meet frequent, sometimes conflicting deadlines in a rapidly changing environment respond with sensitivity to social inequities and diverse ethnic groups
adhere to HIPPA guidelines
engage participants and encourage HIV testing and linkage to biomedical (PrEP/PEP) services)
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
This position will pay $24.47 - $29.48. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Program Manager of Care Coordination Services, coordinate program strategies to engage HIV+ MSM to increase the self-efficacy to navigate the healthcare system to ensure access to timely and appropriate care and improve health outcomes. The Program Coordinator further provides non-medical case management to the West Hollywood Community member.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop, coordinate, and implement outreach activities.
Coordinate data collection and reporting used for monthly reports.
Identify community leaders and key informants to serve as social network contacts.
Complete monthly reports as required by the Options contract.
Implement the core concepts and key components of the Options intervention.
Manage program supplies and purchase supplies as needed for distribution to clients.
Develop level curricula and facilitate group-level workshops.
Chart client progress and reporting through data entry and maintain client files according to program protocols.
Follow up with providers and clients to assess whether a referral was successful.
Assure client confidentiality as defined by HIPPA and APLA Health policy and procedures.
Participate in program quality management processes
Attend community meetings to promote APLA Health programs and encourage client referrals.
Participate in events that promote APLA Health’s services.
Attend regularly scheduled in-service to increase knowledge of resources that facilitate appropriate and relevant referrals.
Provide non-medical case management to West Hollywood Community Members.
Complete quarterly reports for the West Hollywood program.
Attend trainings to enhance knowledge and skills to promote client engagement and retention skills.
Develop outreach materials (brochures, media articles, etc.) to inform the public about APLA Health’s services.
Strictly adhere to HIPAA guidelines and regulations to protect patient rights and confidentiality of protected health information (PHI), including, but not limited to, personal and financial information.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
Qualifications
REQUIREMENTS:
Training and Experience:
Possess a Bachelor's degree from an accredited institution and experience working in HIV services with a minimum of three (3) years' experience working in HIV or a related field of health services. Experience implementing program activities, data collection and knowledge of HIV-related treatments; experience with patient records and files and working with gay and non-gay identified MSM; experience working with physicians, in the healthcare system and with community-based organizations and clinics. Experience in a nonprofit environment preferred; specific training/experience with HIV-related issues, homelessness, mental illness and substance-using individuals preferred. Bilingual English/Spanish preferred.
Knowledge of:
HIV care, treatment and prevention service delivery system; HIV pathogenesis, symptoms, approved HIV treatments and clinical trials; co-morbidities, such as viral hepatitis, TB and other related diseases; HIV-related research procedures and structures; program evaluation; epidemiology of HIV transmission and general epidemiological tools; HIV testing; HIV risk-reduction techniques; health behavior theories and models; health literacy; cultural competency; and communities most impacted by HIV.
Ability to:
Explain scientific information in simple terms, both verbally and in writing; participate as an effective member of a large service organization; demonstrate non-judgment and compassion towards people, with an emphasis on providing them with the tools necessary to increase positive health outcomes; maintain confidentiality of clients; work in the field with minimal supervision; when necessary, advocate for the rights of clients in medical settings; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is position is a blend of working in the field to meet with clients and an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
This position requires local travel within Los Angeles County to meet with clients. When needed, the position may require out-of-town travel to national conferences addressing HIV prevention and/or engagement in care.
COVID-19 vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Sep 13, 2023
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
This position will pay $24.47 - $29.48. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Program Manager of Care Coordination Services, coordinate program strategies to engage HIV+ MSM to increase the self-efficacy to navigate the healthcare system to ensure access to timely and appropriate care and improve health outcomes. The Program Coordinator further provides non-medical case management to the West Hollywood Community member.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop, coordinate, and implement outreach activities.
Coordinate data collection and reporting used for monthly reports.
Identify community leaders and key informants to serve as social network contacts.
Complete monthly reports as required by the Options contract.
Implement the core concepts and key components of the Options intervention.
Manage program supplies and purchase supplies as needed for distribution to clients.
Develop level curricula and facilitate group-level workshops.
Chart client progress and reporting through data entry and maintain client files according to program protocols.
Follow up with providers and clients to assess whether a referral was successful.
Assure client confidentiality as defined by HIPPA and APLA Health policy and procedures.
Participate in program quality management processes
Attend community meetings to promote APLA Health programs and encourage client referrals.
Participate in events that promote APLA Health’s services.
Attend regularly scheduled in-service to increase knowledge of resources that facilitate appropriate and relevant referrals.
Provide non-medical case management to West Hollywood Community Members.
Complete quarterly reports for the West Hollywood program.
Attend trainings to enhance knowledge and skills to promote client engagement and retention skills.
Develop outreach materials (brochures, media articles, etc.) to inform the public about APLA Health’s services.
Strictly adhere to HIPAA guidelines and regulations to protect patient rights and confidentiality of protected health information (PHI), including, but not limited to, personal and financial information.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
Qualifications
REQUIREMENTS:
Training and Experience:
Possess a Bachelor's degree from an accredited institution and experience working in HIV services with a minimum of three (3) years' experience working in HIV or a related field of health services. Experience implementing program activities, data collection and knowledge of HIV-related treatments; experience with patient records and files and working with gay and non-gay identified MSM; experience working with physicians, in the healthcare system and with community-based organizations and clinics. Experience in a nonprofit environment preferred; specific training/experience with HIV-related issues, homelessness, mental illness and substance-using individuals preferred. Bilingual English/Spanish preferred.
Knowledge of:
HIV care, treatment and prevention service delivery system; HIV pathogenesis, symptoms, approved HIV treatments and clinical trials; co-morbidities, such as viral hepatitis, TB and other related diseases; HIV-related research procedures and structures; program evaluation; epidemiology of HIV transmission and general epidemiological tools; HIV testing; HIV risk-reduction techniques; health behavior theories and models; health literacy; cultural competency; and communities most impacted by HIV.
Ability to:
Explain scientific information in simple terms, both verbally and in writing; participate as an effective member of a large service organization; demonstrate non-judgment and compassion towards people, with an emphasis on providing them with the tools necessary to increase positive health outcomes; maintain confidentiality of clients; work in the field with minimal supervision; when necessary, advocate for the rights of clients in medical settings; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is position is a blend of working in the field to meet with clients and an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
This position requires local travel within Los Angeles County to meet with clients. When needed, the position may require out-of-town travel to national conferences addressing HIV prevention and/or engagement in care.
COVID-19 vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Program Manager of Care Coordination Services, coordinate program strategies to engage HIV+ MSM to increase the self-efficacy to navigate the healthcare system to ensure access to timely and appropriate care and improve health outcomes. The Program Coordinator further provides non-medical case management to the West Hollywood Community members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop, coordinate, and implement outreach activities.
Coordinate data collection and reporting used for monthly reports.
Identify community leaders and key informants to serve as social network contacts.
Complete monthly reports as required by the Options contract.
Implement the core concepts and key components of the Options intervention.
Manage program supplies and purchase supplies as needed for distribution to clients.
Develop level curricula and facilitate group-level workshops.
Chart client progress and reporting through data entry and maintain client files according to program protocols.
Follow up with providers and clients to assess whether a referral was successful.
Assure client confidentiality as defined by HIPPA and APLA Health policy and procedures.
Participate in program quality management processes
Attend community meetings to promote APLA Health programs and encourage client referrals.
Participate in events that promote APLA Health’s services.
Attend regularly scheduled in-service to increase knowledge of resources that facilitate appropriate and relevant referrals.
Provide non-medical case management to West Hollywood Community Members.
Complete quarterly reports for the West Hollywood program.
Attend trainings to enhance knowledge and skills to promote client engagement and retention skills.
Develop outreach materials (brochures, media articles, etc.) to inform the public about APLA Health’s services.
Strictly adhere to HIPAA guidelines and regulations to protect patient rights and confidentiality of protected health information (PHI), including, but not limited to, personal and financial information.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Possess a Bachelor's degree from an accredited institution and experience working in HIV services with a minimum of three (3) years' experience working in HIV or a related field of health services. Experience implementing program activities, data collection and knowledge of HIV-related treatments; experience with patient records and files and working with gay and non-gay identified MSM; experience working with physicians, in the healthcare system and with community-based organizations and clinics. Experience in a nonprofit environment preferred; specific training/experience with HIV-related issues, homelessness, mental illness and substance-using individuals preferred.
Bilingual English/Spanish preferred.
Knowledge of:
HIV care, treatment and prevention service delivery system; HIV pathogenesis, symptoms, approved HIV treatments and clinical trials; co-morbidities, such as viral hepatitis, TB and other related diseases; HIV-related research procedures and structures; program evaluation; epidemiology of HIV transmission and general epidemiological tools; HIV testing; HIV risk-reduction techniques; health behavior theories and models; health literacy; cultural competency; and communities most impacted by HIV.
Ability to:
Explain scientific information in simple terms, both verbally and in writing; participate as an effective member of a large service organization; demonstrate non-judgment and compassion towards people, with an emphasis on providing them with the tools necessary to increase positive health outcomes; maintain confidentiality of clients; work in the field with minimal supervision; when necessary, advocate for the rights of clients in medical settings; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is position is a blend of working in the field to meet with clients and an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. This position requires local travel within Los Angeles County to meet with clients. When needed, the position may require out-of-town travel to national conferences addressing HIV prevention and/or engagement in care.
COVID-19 vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Jul 27, 2023
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Program Manager of Care Coordination Services, coordinate program strategies to engage HIV+ MSM to increase the self-efficacy to navigate the healthcare system to ensure access to timely and appropriate care and improve health outcomes. The Program Coordinator further provides non-medical case management to the West Hollywood Community members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop, coordinate, and implement outreach activities.
Coordinate data collection and reporting used for monthly reports.
Identify community leaders and key informants to serve as social network contacts.
Complete monthly reports as required by the Options contract.
Implement the core concepts and key components of the Options intervention.
Manage program supplies and purchase supplies as needed for distribution to clients.
Develop level curricula and facilitate group-level workshops.
Chart client progress and reporting through data entry and maintain client files according to program protocols.
Follow up with providers and clients to assess whether a referral was successful.
Assure client confidentiality as defined by HIPPA and APLA Health policy and procedures.
Participate in program quality management processes
Attend community meetings to promote APLA Health programs and encourage client referrals.
Participate in events that promote APLA Health’s services.
Attend regularly scheduled in-service to increase knowledge of resources that facilitate appropriate and relevant referrals.
Provide non-medical case management to West Hollywood Community Members.
Complete quarterly reports for the West Hollywood program.
Attend trainings to enhance knowledge and skills to promote client engagement and retention skills.
Develop outreach materials (brochures, media articles, etc.) to inform the public about APLA Health’s services.
Strictly adhere to HIPAA guidelines and regulations to protect patient rights and confidentiality of protected health information (PHI), including, but not limited to, personal and financial information.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Possess a Bachelor's degree from an accredited institution and experience working in HIV services with a minimum of three (3) years' experience working in HIV or a related field of health services. Experience implementing program activities, data collection and knowledge of HIV-related treatments; experience with patient records and files and working with gay and non-gay identified MSM; experience working with physicians, in the healthcare system and with community-based organizations and clinics. Experience in a nonprofit environment preferred; specific training/experience with HIV-related issues, homelessness, mental illness and substance-using individuals preferred.
Bilingual English/Spanish preferred.
Knowledge of:
HIV care, treatment and prevention service delivery system; HIV pathogenesis, symptoms, approved HIV treatments and clinical trials; co-morbidities, such as viral hepatitis, TB and other related diseases; HIV-related research procedures and structures; program evaluation; epidemiology of HIV transmission and general epidemiological tools; HIV testing; HIV risk-reduction techniques; health behavior theories and models; health literacy; cultural competency; and communities most impacted by HIV.
Ability to:
Explain scientific information in simple terms, both verbally and in writing; participate as an effective member of a large service organization; demonstrate non-judgment and compassion towards people, with an emphasis on providing them with the tools necessary to increase positive health outcomes; maintain confidentiality of clients; work in the field with minimal supervision; when necessary, advocate for the rights of clients in medical settings; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is position is a blend of working in the field to meet with clients and an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. This position requires local travel within Los Angeles County to meet with clients. When needed, the position may require out-of-town travel to national conferences addressing HIV prevention and/or engagement in care.
COVID-19 vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
WORK SCHEDULE: This position is full time regular and non-exempt. Work hours will vary and may require working some evenings and weekends. Applicants who are fluent in Spanish will receive an additional $2.00 per hour language differential .
AT YOUTHCARE: YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding. Please Note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8.
ABOUT CASA DE LOS AMIGOS: This program has 2 locations and 20 beds, serving clients ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS). The majority of clients come from Central America.
POSITION SUMMARY: Under the supervision of the Program Manager, the Program Coordinator ensures each facility is maintained to state and federal health and safety standards, is appropriately stocked of food and supplies, maintains each vehicle in accordance with state and licensing regulations, and coordinates repairs with external providers and YouthCare’s Facilities Department. The role also provides direct supervision and support to clients in care during days which the role is scheduled to meet ratio requirements.
ESSENTIAL RESPONSIBILITIES:
Ensure Casa Uno and Casa Dos are appropriately stocked with supplies (including office supplies, occupancy supplies, and clothing and personal items for the clients).
Purchase program and/ client supplies as needed based on weekly inventory checks. Ensure supply storage areas remain organized and tidy.
Facilitate monthly fire drills, security checks, window alarm checks, and emergency lighting tests.
Provide educational workshops to clients and/or staff on fire safety, disaster preparedness, and other similar topics.
Complete Costco food orders on a weekly basis; ensure program is stocked with fresh, culturally appropriate foods to meet the weekly meal plans.
Ensure each employee has obtained their Food Handler’s Card and food is cooked and stored in accordance with food safety standards.
Fill up CASA vehicles gas tanks as needed.
Schedule quarterly preventative maintenance for each of the program vehicles. Schedule appointments for vehicles as issues arise.
Perform weekly audit of mileage logs to ensure they are completed to the standards of the organization. Send all logs to Facilities monthly.
Ensure each employee has taken 15-passenger and defensive driving training. Coordinate two supervised training drives with each employee prior to driving alone.
Coordinate facility repairs with YouthCare’s facilities department and/or external providers.
While in ratio, provide direct supervision of youth and associated tasks such as providing emotional support, cooking meals, facilitating transportation, participating in chores, completing required documentation/data entry, and facilitating life skills workshops.
Complete client intake and discharge procedures, as needed.
Provide assistance and transportation for client outings, medical appointments, and to the airport, as needed.
Assist with shift coverage by working shifts that others are unable to work due to illness, emergencies, etc. Attend applicable staff meetings.
Complete other duties as assigned by Lead Teacher, Program Supervisor, Program Manager, or Assistant Director.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS –
MINIMUM REQUIREMENTS:
High proficiency in both Spanish and English (both written and verbal)
At least 1 year of working with children and adolescents, immigrants and refugees, or other vulnerable populations.
Understanding of issues affecting recently arrived immigrants.
High School Diploma or GED.
Experience and credentials must comply with program contractual requirements, including but not limited to the Washington State Department of Children, Youth, and Families (DCYF) background clearance process and must be at least 21 years of age. DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
PREFERRED REQUIREMENTS:
BA in relevant field, or 3 years comparable experience preferred.
CONDITIONS OF EMPLOYMENT:
Must be able to provide I-9 supporting documentation for employment.
Ability to provide a negative TB Test (results must be within one-year of hire date).
Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.
DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
Ability to obtain a current Food Handler’s Card
Successful completion of pre-service trainings as required by contracting agencies. Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.
Computer software skills including Windows, Microsoft outlook, Microsoft Word and Excel.
Ability to adhere to the program’s Code of Conduct for the Prevention of Sexual Abuse, Ethics, and Boundaries.
Initiative, creativity, reliability, flexibility, thoroughness.
Strong verbal and written communication skills with good quality spelling, grammar and punctuation.
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to deal therapeutically with behavioral and emotional problems presented by young people and understanding of emotionally, physically, and sexually abused young people.
Ability to accurately maintain and produce files, records, logs and reports.
Ability to maintain professional boundaries with clients while building trust and respect.
Ability and willingness to stay awake and alert during overnight shifts.
Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
BENEFITS: YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period.
EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.
Feb 03, 2023
Full time
WORK SCHEDULE: This position is full time regular and non-exempt. Work hours will vary and may require working some evenings and weekends. Applicants who are fluent in Spanish will receive an additional $2.00 per hour language differential .
AT YOUTHCARE: YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding. Please Note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8.
ABOUT CASA DE LOS AMIGOS: This program has 2 locations and 20 beds, serving clients ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS). The majority of clients come from Central America.
POSITION SUMMARY: Under the supervision of the Program Manager, the Program Coordinator ensures each facility is maintained to state and federal health and safety standards, is appropriately stocked of food and supplies, maintains each vehicle in accordance with state and licensing regulations, and coordinates repairs with external providers and YouthCare’s Facilities Department. The role also provides direct supervision and support to clients in care during days which the role is scheduled to meet ratio requirements.
ESSENTIAL RESPONSIBILITIES:
Ensure Casa Uno and Casa Dos are appropriately stocked with supplies (including office supplies, occupancy supplies, and clothing and personal items for the clients).
Purchase program and/ client supplies as needed based on weekly inventory checks. Ensure supply storage areas remain organized and tidy.
Facilitate monthly fire drills, security checks, window alarm checks, and emergency lighting tests.
Provide educational workshops to clients and/or staff on fire safety, disaster preparedness, and other similar topics.
Complete Costco food orders on a weekly basis; ensure program is stocked with fresh, culturally appropriate foods to meet the weekly meal plans.
Ensure each employee has obtained their Food Handler’s Card and food is cooked and stored in accordance with food safety standards.
Fill up CASA vehicles gas tanks as needed.
Schedule quarterly preventative maintenance for each of the program vehicles. Schedule appointments for vehicles as issues arise.
Perform weekly audit of mileage logs to ensure they are completed to the standards of the organization. Send all logs to Facilities monthly.
Ensure each employee has taken 15-passenger and defensive driving training. Coordinate two supervised training drives with each employee prior to driving alone.
Coordinate facility repairs with YouthCare’s facilities department and/or external providers.
While in ratio, provide direct supervision of youth and associated tasks such as providing emotional support, cooking meals, facilitating transportation, participating in chores, completing required documentation/data entry, and facilitating life skills workshops.
Complete client intake and discharge procedures, as needed.
Provide assistance and transportation for client outings, medical appointments, and to the airport, as needed.
Assist with shift coverage by working shifts that others are unable to work due to illness, emergencies, etc. Attend applicable staff meetings.
Complete other duties as assigned by Lead Teacher, Program Supervisor, Program Manager, or Assistant Director.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS –
MINIMUM REQUIREMENTS:
High proficiency in both Spanish and English (both written and verbal)
At least 1 year of working with children and adolescents, immigrants and refugees, or other vulnerable populations.
Understanding of issues affecting recently arrived immigrants.
High School Diploma or GED.
Experience and credentials must comply with program contractual requirements, including but not limited to the Washington State Department of Children, Youth, and Families (DCYF) background clearance process and must be at least 21 years of age. DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
PREFERRED REQUIREMENTS:
BA in relevant field, or 3 years comparable experience preferred.
CONDITIONS OF EMPLOYMENT:
Must be able to provide I-9 supporting documentation for employment.
Ability to provide a negative TB Test (results must be within one-year of hire date).
Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.
DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
Ability to obtain a current Food Handler’s Card
Successful completion of pre-service trainings as required by contracting agencies. Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.
Computer software skills including Windows, Microsoft outlook, Microsoft Word and Excel.
Ability to adhere to the program’s Code of Conduct for the Prevention of Sexual Abuse, Ethics, and Boundaries.
Initiative, creativity, reliability, flexibility, thoroughness.
Strong verbal and written communication skills with good quality spelling, grammar and punctuation.
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to deal therapeutically with behavioral and emotional problems presented by young people and understanding of emotionally, physically, and sexually abused young people.
Ability to accurately maintain and produce files, records, logs and reports.
Ability to maintain professional boundaries with clients while building trust and respect.
Ability and willingness to stay awake and alert during overnight shifts.
Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
BENEFITS: YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period.
EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.
WORK SCHEDULE: This position is full time regular and non-exempt. Typical work schedule is Tuesday through Saturday. Work hours will vary and requires the ability and willingness to work evenings, weekends, and holidays when needed. Applicants who are fluent in Spanish will receive an additional $2.00 per hour language differential.
AT YOUTHCARE: YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption an an approved accommodation at time of On-Boarding. Please Note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8.
ABOUT CASA DE LOS AMIGOS: This program has 2 locations and 20 beds, serving clients ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS). All the clients are unaccompanied minors, primarily from Central America, who have recently migrated to the United States. The goal of the program is safe and timely reunification with family in the U.S.
POSITION SUMMARY: Under the supervision of the Case Management Supervisor, the Bilingual Case Manager is responsible for the day-to-day case management and family reunification services for youth placed in the Casa Program under the Office of Refugee Resettlement (ORR) and in accordance with all ORR policies and procedures. Duties include all intake and exit paperwork, case planning, crisis intervention, transportation, providing or obtaining translation services, ensuring clients meet all immigration related court appointments and requirements, and assisting in the safe and timely release of each client. This position requires shift responsibilities, a high degree of flexibility in responding to emergent needs of young people in crisis, and good organizational and documentation skills.
ESSENTIAL RESPONSIBILITIES:
Carry a small case load of up to 6 active clients (may be more during staffing shortages).
Provide assistance to Case Management Supervisor, Case Manager, and two mental health therapists (filing and other administrative tasks).
Provide assistance to medical coordinator for transportation to appointments and medical data-entry.
Track client entries and exits, and other client information in Excel and other applicable case management databases.
Review and close case files. Ensure quality in files and organization in file room. Coordinate and follow-up with team members for any missing documentation.
Ensure current case files have all required case management documentation and assist in filing of paperwork.
Remain up to date on ORR policy and procedures and implement case management changes within provided timeframe and as needed.
Assess assigned client’s need for services and develop and document service plans that best meet the client request while respecting both ORR and DHS regulations and as clinically appropriate.
Complete, maintain, and submit all documentation in a timely manner, including client intake and exit paperwork; assessments and service plans; child trafficking screenings and home study referrals; case notes; family reunification packet and sponsor background checks; changes of address.
Maintain timely and accurate data entry in the UC Portal and YouthCare databases.
Educate sponsors and clients on immigrant rights and restrictions, child welfare rights, ORR sponsor care agreement and ORR/DHS requirements and expectations post-release.
Collaborate with community partners such as KIND and consulates to ensure services are provided in a timely manner.
Review caseload weekly with Assistant Director, 3rd Party GDIT, Federal Field Specialist and Mental Health Therapist. Attend and participate in quarterly Stakeholder’s meetings.
Escort clients of 12 and 13 years old to their reunification destinations as needed. Potential to stay overnight at agency expense if necessary due to flight schedules.
Participate in regular staff training on updated ORR policies and procedures, program requirements, immigrant and refugee issues, as needed. Attend applicable staff meetings.
Participate in file audits of all ORR young people in care quarterly to ensure proper documentation is being completed.
Must be flexible and be able to cover the floor as needed. These duties include, but are not limited to, providing direct supervision of youth and associated tasks such as providing emotional support, cooking meals, facilitating transportation, participating in chores, and completing required documentation/data entry.
Attend a minimum of 40 hours of in-service or equivalent trainings per year; including all YouthCare and ORR required trainings.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS –
MINIMUM REQUIREMENTS:
High proficiency in speaking, reading, and writing in both Spanish and English languages.
Have one year of experience working directly with children. Two years of social services education may be substituted for the required experience.
Understanding of issues affecting young people experiencing homelessness and population resources.
High School Diploma or GED.
Experience and credentials must comply with program contractual requirements, including but not limited to the Washington State Department of Children, Youth, and Families (DCYF) background clearance process and must be at least 21 years of age. DCYF Clearance must be maintained for entirety of employment when working with under-18 clients
PREFERRED REQUIREMENTS:
1 or more years of experience working with young people experiencing homelessness at risk or immigrant young people highly preferred.
BA in Psychology, Social Service or related field and one year experience, or three years comparable experience.
CONDITIONS OF EMPLOYMENT:
Must be able to provide I-9 supporting documentation for employment.
Ability to provide a negative TB Test (results must be within one-year of hire date).
DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.
Ability to obtain a current Food Handler’s Card
Successful completion of pre-service trainings as required by contracting agencies. Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.
Computer software skills including Windows, Microsoft outlook, Microsoft Word and Excel.
Ability to adhere to the program’s Code of Conduct for the Prevention of Sexual Abuse, Ethics, and Boundaries.
Initiative, creativity, reliability, flexibility, thoroughness.
Strong verbal and written communication skills with good quality spelling, grammar and punctuation in both English and Spanish.
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to deal therapeutically with behavioral and emotional problems presented by young people and understanding of emotionally, physically and sexually abused young people.
Ability to coordinate overall program functioning.
Ability to accurately maintain and produce files, records, logs and reports.
Ability to maintain professional boundaries with clients while building trust and respect.
Ability and willingness to stay awake and alert during overnight shifts.
Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
BENEFITS: YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period.
EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.
Feb 03, 2023
Full time
WORK SCHEDULE: This position is full time regular and non-exempt. Typical work schedule is Tuesday through Saturday. Work hours will vary and requires the ability and willingness to work evenings, weekends, and holidays when needed. Applicants who are fluent in Spanish will receive an additional $2.00 per hour language differential.
AT YOUTHCARE: YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption an an approved accommodation at time of On-Boarding. Please Note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8.
ABOUT CASA DE LOS AMIGOS: This program has 2 locations and 20 beds, serving clients ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS). All the clients are unaccompanied minors, primarily from Central America, who have recently migrated to the United States. The goal of the program is safe and timely reunification with family in the U.S.
POSITION SUMMARY: Under the supervision of the Case Management Supervisor, the Bilingual Case Manager is responsible for the day-to-day case management and family reunification services for youth placed in the Casa Program under the Office of Refugee Resettlement (ORR) and in accordance with all ORR policies and procedures. Duties include all intake and exit paperwork, case planning, crisis intervention, transportation, providing or obtaining translation services, ensuring clients meet all immigration related court appointments and requirements, and assisting in the safe and timely release of each client. This position requires shift responsibilities, a high degree of flexibility in responding to emergent needs of young people in crisis, and good organizational and documentation skills.
ESSENTIAL RESPONSIBILITIES:
Carry a small case load of up to 6 active clients (may be more during staffing shortages).
Provide assistance to Case Management Supervisor, Case Manager, and two mental health therapists (filing and other administrative tasks).
Provide assistance to medical coordinator for transportation to appointments and medical data-entry.
Track client entries and exits, and other client information in Excel and other applicable case management databases.
Review and close case files. Ensure quality in files and organization in file room. Coordinate and follow-up with team members for any missing documentation.
Ensure current case files have all required case management documentation and assist in filing of paperwork.
Remain up to date on ORR policy and procedures and implement case management changes within provided timeframe and as needed.
Assess assigned client’s need for services and develop and document service plans that best meet the client request while respecting both ORR and DHS regulations and as clinically appropriate.
Complete, maintain, and submit all documentation in a timely manner, including client intake and exit paperwork; assessments and service plans; child trafficking screenings and home study referrals; case notes; family reunification packet and sponsor background checks; changes of address.
Maintain timely and accurate data entry in the UC Portal and YouthCare databases.
Educate sponsors and clients on immigrant rights and restrictions, child welfare rights, ORR sponsor care agreement and ORR/DHS requirements and expectations post-release.
Collaborate with community partners such as KIND and consulates to ensure services are provided in a timely manner.
Review caseload weekly with Assistant Director, 3rd Party GDIT, Federal Field Specialist and Mental Health Therapist. Attend and participate in quarterly Stakeholder’s meetings.
Escort clients of 12 and 13 years old to their reunification destinations as needed. Potential to stay overnight at agency expense if necessary due to flight schedules.
Participate in regular staff training on updated ORR policies and procedures, program requirements, immigrant and refugee issues, as needed. Attend applicable staff meetings.
Participate in file audits of all ORR young people in care quarterly to ensure proper documentation is being completed.
Must be flexible and be able to cover the floor as needed. These duties include, but are not limited to, providing direct supervision of youth and associated tasks such as providing emotional support, cooking meals, facilitating transportation, participating in chores, and completing required documentation/data entry.
Attend a minimum of 40 hours of in-service or equivalent trainings per year; including all YouthCare and ORR required trainings.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS –
MINIMUM REQUIREMENTS:
High proficiency in speaking, reading, and writing in both Spanish and English languages.
Have one year of experience working directly with children. Two years of social services education may be substituted for the required experience.
Understanding of issues affecting young people experiencing homelessness and population resources.
High School Diploma or GED.
Experience and credentials must comply with program contractual requirements, including but not limited to the Washington State Department of Children, Youth, and Families (DCYF) background clearance process and must be at least 21 years of age. DCYF Clearance must be maintained for entirety of employment when working with under-18 clients
PREFERRED REQUIREMENTS:
1 or more years of experience working with young people experiencing homelessness at risk or immigrant young people highly preferred.
BA in Psychology, Social Service or related field and one year experience, or three years comparable experience.
CONDITIONS OF EMPLOYMENT:
Must be able to provide I-9 supporting documentation for employment.
Ability to provide a negative TB Test (results must be within one-year of hire date).
DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.
Ability to obtain a current Food Handler’s Card
Successful completion of pre-service trainings as required by contracting agencies. Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.
Computer software skills including Windows, Microsoft outlook, Microsoft Word and Excel.
Ability to adhere to the program’s Code of Conduct for the Prevention of Sexual Abuse, Ethics, and Boundaries.
Initiative, creativity, reliability, flexibility, thoroughness.
Strong verbal and written communication skills with good quality spelling, grammar and punctuation in both English and Spanish.
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to deal therapeutically with behavioral and emotional problems presented by young people and understanding of emotionally, physically and sexually abused young people.
Ability to coordinate overall program functioning.
Ability to accurately maintain and produce files, records, logs and reports.
Ability to maintain professional boundaries with clients while building trust and respect.
Ability and willingness to stay awake and alert during overnight shifts.
Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
BENEFITS: YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period.
EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.
Washington State Coalition Against Domestic Violence
1511 Third Ave Ste 433, Seattle, WA 98101
JOB DESCRIPTION Position: Crossing Borders Program Coordinator Reports to: Managing Director of Survivor Advocacy and Membership Support Location: Anywhere in WA state; open to work-from-home. Must be available to come to Seattle office for a full day periodically (currently on hold due to COVID) Classification: Exempt Pay & Benefits: $55,000 to $61,000 DOE, plus:
35-hour work week
Annual pay increases per salary structure
100% paid medical, dental, vision health insurance premiums, 50% paid for dependents
HRA reimbursement
Student loan payment assistance
100% paid long-term disability and life insurance
Retirement contribution after 6 months
3 weeks annual vacation with periodic increases, 13 paid holidays, and sick leave
Flexible, family-friendly work environment
Our mission is to mobilize our member programs and allies to end domestic violence through advocacy and action for social change. We improve how communities respond to DV and create a social intolerance for abuse, support our member programs, and inform the public. Guided by our Theory of Change, we work to undo the root causes of violence, building racial equity, economic justice, and gender and reproductive liberation to create a world where all people can live and love freely without fear. WSCADV’s team approach facilitates the sharing of power and responsibility across positions.
This position is responsible for:
Coordinating the Crossing Borders Project on immigrant and farmworker survivor advocacy and community engagement;
Promoting Latinx-centered, survivor-driven mobile advocacy, as well as peer leadership and learning;
Training and technical assistance on survivor advocacy topics, engaging families and communities, and/or domestic violence prevention.
Building on two decades of WSCADV’s Crossing Borders project growth and success, the coordinator will work with a new network of promotoras to build knowledge, skills and leadership; advance community work with our membership; and administer project funding and contracts. This position is an integral part a 2-person Crossing Borders project team, in a staff of about 20 people. WSCADV has a friendly, flexible work environment where we value each person.
Periodic overnight travel will be required, for project partner visits, gatherings, trainings, and WSCADV events and meetings (these are currently on hold due to COVID). Valid driver’s license and/or ability to travel is also required. Proof of COVID vaccination is required.
Primary responsibilities:
Lead the Crossing Borders program. Work effectively with a wide range of project partners and federal grant sub-grantees, including Latinx, grassroots, mainstream, health care, sexual assault, and domestic violence organizations, as well as the statewide sexual assault coalition, to build grassroots leadership of Latinx farmworker women in their communities.
Support a peer learning community of promotoras , bilingual/bicultural Latinx advocates, both mainstream and culturally-specific direct service programs, and allies. Grow their leadership skills, knowledge, and peer relationships. Support them to build power and overcome the issues that most affect them, such as on-the-job sexual violence, anti-immigrant laws and policies, immigration, discrimination, and basic needs.
Train, mentor, and provide technical assistance especially with promotoras , new advocates, bilingual/bicultural advocates, and direct service programs.
Examples of topics: mobile advocacy in the fields and warehouses; promotora -style advocacy; safety planning; confidentiality; trauma and burn-out; domestic and sexual violence; sexual harassment in the agricultural industry; engaging families and communities; prevention; “how-to” strategies for organizations.
Plan, deliver, and coordinate with others to provide training, peer learning opportunities, online content, and partner visits;
Work with project partners and WSCADV membership at large to increase their ability to offer culturally meaningful services.
Administer federal project grant. Collect and ensure accuracy of subcontractors’ invoices and reports, in English or Spanish as needed. Prepare and submit financial, data, and narrative reports to funders. Administer subcontracts and budgets. Stay updated with grant requirements and compliance. Ensure timely completion of grant activities.
Teamwork
Work closely and effectively with the accounting team, including an Accounting & Administrative Specialist assigned to this project, and with coworkers, partner organizations, and WSCADV membership.
Collaborate to break down silos and lift up Latinx survivors in WSCADV’s work in home visiting/reproductive justice, public policy/legislation, economic justice, etc.
Perform other general WSCADV staff duties related to annual conference , Refuse To Abuse® 5K , and other duties as assigned.
Participate in domestic violence, multicultural, and anti-oppression activities and trainings, and perform all work in a culturally responsive manner consistent with WSCADV’s mission and Principles of Unity .
Qualifications Desired Knowledge, Skills and Abilities
Deep respect for diversity and commitment to advancing WSCADV’s mission , Theory of Change , and Principles of Unity , including undoing racism, sexism, and other forms of oppression.
Demonstrated experience, familiarity with and cultural knowledge of Latinx communities in Washington State.
Working knowledge of domestic violence survivor-driven advocacy and principles.
Basic knowledge or ability to quickly learn how to complete financial, data, and narrative reports on a timely basis, and support partners to do so.
Ability to work independently, plan and manage time, and sort multiple priorities while exercising good judgment.
Ability to foresee, solve problems and meet deadlines in a professional, positive manner.
Tact, discretion, and ability to oversee and safeguard confidential and sensitive information.
Ability to listen and communicate in English and Spanish (or Indigenous language(s) commonly spoken among farmworkers in WA state), orally and in writing.
Strong ability to work collaboratively, build trust, and be flexible with coworkers, project partners, and organizations from a wide range of backgrounds.
Demonstrated spirit of cooperation and ability to build positive working relationships in an interactive, productive, team environment.
Working knowledge of Microsoft Office software.
Flexible with ability to learn and adapt to ongoing changes in work duties, processes, and technologies in a rapidly evolving nonprofit and as part of the movement to end violence.
Required Experience
At least 3 years of experience in domestic violence or sexual assault survivor advocacy, immigrant rights organizing, community organizing, labor organizing, or social services.
At least 3 years of experience working directly in Latinx, farmworker, immigrant, refugee, migrant and/or Limited English Speaking communities.
Preferred Experience
Lived experience with rural, Latinx, farmworker communities.
Experience with promotora-style, mobile advocacy.
Demonstrated ability to mentor and develop leadership in others.
Familiarity with Washington State, including immigrant rights and Latinx organizations.
*HOW TO APPLY*: Please submit the following package by email:
A cover letter summarizing your interest in and relevant experience and abilities for this position.
Include your response to this question: “What are some ways to build strength and power among survivors who are farmworkers?” (please answer this in 1-3 sentences in your letter)
Your resume.
Email to: emma@wscadv.org , subject line: Crossing Borders Hiring – [your last name]
Applications will be considered on a rolling basis; submit your application by *October 22, 2021* to be considered in the first screening. Position open until filled. Anticipated start is early December. No calls, please.
People with lived experience as farmworkers, Latinx and other people of color, Native people, people from other historically marginalized communities, and survivors of domestic violence are especially encouraged to apply.
Oct 18, 2021
Full time
JOB DESCRIPTION Position: Crossing Borders Program Coordinator Reports to: Managing Director of Survivor Advocacy and Membership Support Location: Anywhere in WA state; open to work-from-home. Must be available to come to Seattle office for a full day periodically (currently on hold due to COVID) Classification: Exempt Pay & Benefits: $55,000 to $61,000 DOE, plus:
35-hour work week
Annual pay increases per salary structure
100% paid medical, dental, vision health insurance premiums, 50% paid for dependents
HRA reimbursement
Student loan payment assistance
100% paid long-term disability and life insurance
Retirement contribution after 6 months
3 weeks annual vacation with periodic increases, 13 paid holidays, and sick leave
Flexible, family-friendly work environment
Our mission is to mobilize our member programs and allies to end domestic violence through advocacy and action for social change. We improve how communities respond to DV and create a social intolerance for abuse, support our member programs, and inform the public. Guided by our Theory of Change, we work to undo the root causes of violence, building racial equity, economic justice, and gender and reproductive liberation to create a world where all people can live and love freely without fear. WSCADV’s team approach facilitates the sharing of power and responsibility across positions.
This position is responsible for:
Coordinating the Crossing Borders Project on immigrant and farmworker survivor advocacy and community engagement;
Promoting Latinx-centered, survivor-driven mobile advocacy, as well as peer leadership and learning;
Training and technical assistance on survivor advocacy topics, engaging families and communities, and/or domestic violence prevention.
Building on two decades of WSCADV’s Crossing Borders project growth and success, the coordinator will work with a new network of promotoras to build knowledge, skills and leadership; advance community work with our membership; and administer project funding and contracts. This position is an integral part a 2-person Crossing Borders project team, in a staff of about 20 people. WSCADV has a friendly, flexible work environment where we value each person.
Periodic overnight travel will be required, for project partner visits, gatherings, trainings, and WSCADV events and meetings (these are currently on hold due to COVID). Valid driver’s license and/or ability to travel is also required. Proof of COVID vaccination is required.
Primary responsibilities:
Lead the Crossing Borders program. Work effectively with a wide range of project partners and federal grant sub-grantees, including Latinx, grassroots, mainstream, health care, sexual assault, and domestic violence organizations, as well as the statewide sexual assault coalition, to build grassroots leadership of Latinx farmworker women in their communities.
Support a peer learning community of promotoras , bilingual/bicultural Latinx advocates, both mainstream and culturally-specific direct service programs, and allies. Grow their leadership skills, knowledge, and peer relationships. Support them to build power and overcome the issues that most affect them, such as on-the-job sexual violence, anti-immigrant laws and policies, immigration, discrimination, and basic needs.
Train, mentor, and provide technical assistance especially with promotoras , new advocates, bilingual/bicultural advocates, and direct service programs.
Examples of topics: mobile advocacy in the fields and warehouses; promotora -style advocacy; safety planning; confidentiality; trauma and burn-out; domestic and sexual violence; sexual harassment in the agricultural industry; engaging families and communities; prevention; “how-to” strategies for organizations.
Plan, deliver, and coordinate with others to provide training, peer learning opportunities, online content, and partner visits;
Work with project partners and WSCADV membership at large to increase their ability to offer culturally meaningful services.
Administer federal project grant. Collect and ensure accuracy of subcontractors’ invoices and reports, in English or Spanish as needed. Prepare and submit financial, data, and narrative reports to funders. Administer subcontracts and budgets. Stay updated with grant requirements and compliance. Ensure timely completion of grant activities.
Teamwork
Work closely and effectively with the accounting team, including an Accounting & Administrative Specialist assigned to this project, and with coworkers, partner organizations, and WSCADV membership.
Collaborate to break down silos and lift up Latinx survivors in WSCADV’s work in home visiting/reproductive justice, public policy/legislation, economic justice, etc.
Perform other general WSCADV staff duties related to annual conference , Refuse To Abuse® 5K , and other duties as assigned.
Participate in domestic violence, multicultural, and anti-oppression activities and trainings, and perform all work in a culturally responsive manner consistent with WSCADV’s mission and Principles of Unity .
Qualifications Desired Knowledge, Skills and Abilities
Deep respect for diversity and commitment to advancing WSCADV’s mission , Theory of Change , and Principles of Unity , including undoing racism, sexism, and other forms of oppression.
Demonstrated experience, familiarity with and cultural knowledge of Latinx communities in Washington State.
Working knowledge of domestic violence survivor-driven advocacy and principles.
Basic knowledge or ability to quickly learn how to complete financial, data, and narrative reports on a timely basis, and support partners to do so.
Ability to work independently, plan and manage time, and sort multiple priorities while exercising good judgment.
Ability to foresee, solve problems and meet deadlines in a professional, positive manner.
Tact, discretion, and ability to oversee and safeguard confidential and sensitive information.
Ability to listen and communicate in English and Spanish (or Indigenous language(s) commonly spoken among farmworkers in WA state), orally and in writing.
Strong ability to work collaboratively, build trust, and be flexible with coworkers, project partners, and organizations from a wide range of backgrounds.
Demonstrated spirit of cooperation and ability to build positive working relationships in an interactive, productive, team environment.
Working knowledge of Microsoft Office software.
Flexible with ability to learn and adapt to ongoing changes in work duties, processes, and technologies in a rapidly evolving nonprofit and as part of the movement to end violence.
Required Experience
At least 3 years of experience in domestic violence or sexual assault survivor advocacy, immigrant rights organizing, community organizing, labor organizing, or social services.
At least 3 years of experience working directly in Latinx, farmworker, immigrant, refugee, migrant and/or Limited English Speaking communities.
Preferred Experience
Lived experience with rural, Latinx, farmworker communities.
Experience with promotora-style, mobile advocacy.
Demonstrated ability to mentor and develop leadership in others.
Familiarity with Washington State, including immigrant rights and Latinx organizations.
*HOW TO APPLY*: Please submit the following package by email:
A cover letter summarizing your interest in and relevant experience and abilities for this position.
Include your response to this question: “What are some ways to build strength and power among survivors who are farmworkers?” (please answer this in 1-3 sentences in your letter)
Your resume.
Email to: emma@wscadv.org , subject line: Crossing Borders Hiring – [your last name]
Applications will be considered on a rolling basis; submit your application by *October 22, 2021* to be considered in the first screening. Position open until filled. Anticipated start is early December. No calls, please.
People with lived experience as farmworkers, Latinx and other people of color, Native people, people from other historically marginalized communities, and survivors of domestic violence are especially encouraged to apply.