Safe Alliance - Bilingual Navigator/E-Filing Advocate

Safe Alliance - Bilingual Navigator/E-Filing Advocate

The Bilingual Navigator/E-Filing Advocate supports the agency mission of providing hope and healing to those impacted by domestic violence and sexual assault providing direct client services.

Responsibilities/Accountabilities

Client Care

Using trauma-informed, client-centered approach:

• Assist client with completing DVPO paperwork.
• Provide courtroom support, accompaniment, outreach, and crisis intervention for victims of intimate partner violence, sexual violence, and child maltreatment.
• Assist client with navigating the criminal justice system as it relates to their victimization by providing outreach, information, advocacy, accompaniment, court preparation, and education.
• Provide intake, assessment, crisis intervention and safety planning.
• Provide case management services to include making referrals to community resources, accessing victim's compensation, and assist with address confidentiality.
• Ensure coordinated client care with key community partners.
• Provide telephone and hotline crisis intervention as needed.
• Act with client in mind and work to meet client's needs and expectations to the extent possible.
• Accompany clients to the Virtual Courtroom and provide support as they speak to the judge.
• Ensure the client receives their copy of the notice of hearing and ex parte order prior to leaving the Victim Assistance Court Program office.
• Work closely with the Family Advocate to ensure victims are receiving client-centered services during the intake process.

Administration

• Maintain accurate, up to date client, program and agency records, including statistics and case tracking.
• Work with the Director of Victim Assistance Court Program to ensure the E-filing process is efficient and the software remains functional and up-to-date.
• Record and report program statistics accurately and in a timely fashion.
• Research, write and manage grant reporting and grantor relationships, as assigned by supervisor.
• Adhere to agency procedures concerning Documentation, Critical Incident Reports and Client Satisfaction surveys and participate in the Peer Review process.

Stewardship

• Increase community awareness of victimization, prevention, and available resources through public speaking and media requests as assigned by supervisor.
• Support agency mission by participating in agency and community meetings and committees as requested by supervisor.
• Work to ensure goals and outcomes for program are met.
• Promote and maintain professional relationships with agency staff, volunteers, and community partners.
• Facilitate volunteers through training, scheduling and support as needed.
• Work to build strong professional relationships with the domestic violence clerks.

Professional Development

• Contribute to quality services by staying informed of developments and trends in the area of trauma and victimization, especially as it relates to intimate partner violence, sexual violence, and child maltreatment.
• Maintain and develop skills and knowledge by attending training, especially as it relates to victimization and trauma; ensure licensure and certifications are up to date as needed for the job.

MINIMUM REQUIREMENTS

• Safe Alliance may still be subject to government mandated vaccine requirements and testing as outlined by the OSHA Emergency Temporary Standard. All applicants must be willing to submit proof of vaccination status or test weekly.
• Bachelor's Degree required.
• Experience: 2 years related experience.
• Spanish speaking - must be fluent in understanding, speaking, reading, and writing in Spanish.
• Experience working with victims preferred.
• Experience in human services preferred.

https://cfscsharedservices.isolvedhire.com/jobs/522925.html