Sr. UX Analyst - IT Division - 22973

  • Federal Reserve Board
  • Washington District of Columbia
  • Apr 06, 2022
Full time Computer Science Web Design Information Technology

Job Description

DESCRIPTION/RESPONSIBILITIES:
The Senior User Experience Analyst applies the methodologies of user experience toward the design and improvement of systems of moderate to high complexity. Works both independently and as part of a team to develop systems that meet both business and compliance requirements. Relies on experience and judgment to plan and accomplish goals. The analyst at this level is responsible for the supervision and development of others.

REQUIRED SKILLS:
Degree in UX-related field or equivalent work experience. Minimum of five years of experience in user research, design, front-end coding, or other UX-related field. Readily applies the methodologies of the user experience field, including various research methods, screen and interaction design, and stakeholder communications. Expertise in human-centered design concepts and best practices in UX design, usability, and accessibility. Well versed in mobile and responsive design principles. Collaborates effectively with and may lead development teams that have different approaches to the system development life cycle and the role of user experience research in projects. Understands agile development practices and the system development life cycle. Expertise in one or more design disciplines. Experienced and confident with assistive technology and accessibility validation tools.

A fundamental understanding of accessibility guidelines, Section 508, assistive technologies such as screen readers, and a strong understanding of accessibility problems facing users. Experience reviewing and testing products to ensure compliance with Section 508 and providing solutions on how best to remediated identified issues.

Strong communication skills; comfortable presenting in technical and non-technical language with staff, stakeholders, managers, and directors. Understands business processes and asks carefully designed questions to foster greater understanding of those processes and user needs. Ability to influence stakeholders across divisions at the Board, communicate changes, issues, and resolutions clearly to all stakeholders.

Highly Desirable:
• Trusted Tester certification
• Design thinking certification
• UX certification
• Advanced in Section 508 and WCAG
• Advanced in design engineering tools and practices
• Experience with workshop facilitation
• Proficiency with prototyping and deep knowledge of designer tools
• Proficiency with one or more usability testing tools or services

PRIMARY RESPONSIBILITIES:
• Promote accessibility best practices throughout the organization by documenting standards and developing awareness and training programs
• Build a network and develop partnerships with accessibility advocates throughout the Board and Federal Reserve System
• Identify accessibility needs and gaps with product teams and advise on improvement options and prioritization
• Define and support the integration of testing processes and tools for product development teams
• Coordinate with procurement and business leadership to incorporate accessibility requirements into contracts and due diligence activities with vendors
• Collaborate with User Experience team members to develop accessible design principles and incorporate accessibility considerations into user experience research and recommendations
• Understand and inform accessibility roadmaps and advancements for enterprise solutions