Deputy Director, Technology Strategy and Digital Transformation - Division of IT - 22962

  • Federal Reserve Board
  • Washington, District of Columbia
  • Apr 11, 2022
Full time Computer Science Financial Information Security Information Systems

Job Description

DESCRIPTION/RESPONSIBILITIES:
I. JOB SPECIFIC DUTIES AND RESPONSIBILITIES:
1) Reporting to the director of IT, the deputy director, technology strategy and digital transformation, provides strategic direction for the digital transformation activities of the Board, helps establish and refine the organization’s cloud and data center strategies, executes an Agile product management strategy in support of portfolio management of services, provides leadership around change management, and provides the framework for the measurement of business value.
2) Oversees a diverse team of technology and management professionals of moderate size consisting of officers, managers, and analysts.  Provides developmental opportunities for management and staff and works to increase organizational productivity.   
3) Provides strategic direction for enterprise architecture, establishes and directs the execution of the Board’s technology strategy, and designs a technology and business capability target state and corresponding roadmap.  
4) Provides direction for driving and supporting the establishment of an innovation culture and enabling technology and data environments.
5) Provides strategic direction for emerging technology evaluation and adoption, understands Board users computing and data requirements, and aligns investments in technology with the Board strategic plan and with defined Board business drivers.
6) Understands the Board’s technology and application portfolios, develops processes to orchestrate service delivery, and provides direction for the maintenance of an evolutionary technology roadmap.
7) Ensures close collaboration and alignment with the Federal Reserve System (FRS) and FRS National IT computing strategies and direction.

II. DIVISION SPECIFIC REQUIREMENTS:
To meet evolving business capability needs and execute the Board’s technology and data strategies, the IT Division is organized to support an integrated service delivery model.  The overriding objective is to provide highly integrated technology and information services that produce business value at the speed in which businesses require and are orchestrated at the enterprise level.  Providing measurable levels of business value while maintaining operational excellence is foundational to all functions of the organization.  

The IT Division meets its mission by managing its services and operations according to five primary functions; managing a service delivery function which operates and integrates technology infrastructure and software development, managing the Board's information security and privacy programs, providing enterprise architecture and digital transformation services, directing the Board's and System's Statistics functions, and maintaining a program management function that supports administration, financial management, communications, and workforce development activities. The deputy director is responsible for providing leadership required to integrate the delivery of services across these functions and for providing executive support to the director as the division integrates its suite of technology and information service offerings to support the lifecycle of data at the   Board. The deputy director supports and leads digital innovation and transformation, and partners with the division leadership to strategically focus on the development of outreach, education, and recruitment and retention programs that foster inclusivity and STEM opportunities.

The deputy director is expected to routinely assess the type and quantity of demand for division services, understand the computing and data needs of business partners, review the effectiveness of programs, and ensure alignment with the Board's strategic plan, technology, and data strategies. The deputy director reports to the director of IT, also serves in the director's absence, and performs special duties and assignments as delegated by the director or assigned by the Board.

Position offers a hybrid work environment with opportunities to work both remotely and in person in Washington, DC.

Full vaccination is required as a condition of employment, unless a legally required exception applies.

REQUIRED SKILLS:
III. KNOWLEDGE/SKILL/EDUCATION REQUIREMENTS:
1) Bachelor’s degree in Computer Science, Information Systems, or related field.  Advanced degree preferred.
2) At least 15 years of professional experience, 10 of which must be in technology or digital services leadership in an applied technology environment, which may encompass core infrastructure, information security, cybersecurity, data privacy, enterprise business systems, software development, and enterprise architecture, with recent leadership experience in enterprise business systems or enterprise architecture fields.  
3) A minimum of 10 years of experience managing people including 5 years in senior management or leadership role managing cross-functional teams or projects and influencing senior-level management and key stakeholders.  Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development, and make budgetary recommendations.
4) Demonstrated experience overseeing large-scale technology service delivery of high complexity at the enterprise level.
5) Demonstrated experience and commitment to fostering collaboration and employee engagement at the division level
6) Ability to lead and motivate the division to develop a culture and dynamic to embrace change as it embarks on its digital transformation journey
7) Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands. Must be able to anticipate and meet the clients' needs while maintaining high-quality end products.
8) Exceptional organization savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams, diminishing organizational silos, strengthening teams, and facilitating effective group and team dynamics.
9) Requires the ability to communicate effectively, both orally and in writing, with all levels of staff and management.

IV. BOARD COMPETENCIES:
1) Decision Quality: Makes timely, thoughtful, strategic decisions
2) Learning Agility: Takes responsibility for building organizational agility
3) Drive for Excellence: Delivers results by developing shared vision and direction for the organization
4) Perspective and Strategic Agility: Leads and acts with the future in mind
5) Collaborative Relationships: Sets the tone for collaborative organization
6) Effective Communication: Effectively speaks and acts on behalf of the Board

V. OFFICER SPECIFIC POSITION RESPONSIBILITIES:
1) Acts as responsible steward to the function, Division, and Board by demonstrating proficiency in the Board's espoused competencies.
2) Balances and mitigates key organizational and functional risks where appropriate and develops and executes sustainable risk mitigation strategies.
3) Fosters a continuous learning culture.
4) Exercises appropriate judgement and decision-making in complex situations.
5) Demonstrates innovation and thought leadership relevant to future state organizational and functional people strategies.
6) Demonstrates strong leadership and management skills aligned to The Board's espoused values.
7) Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near term and long-term needs for the organization and determines how operations should be positioned to meet such needs.
8) Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills.

VI. PERSONAL RELATIONSHIPS:
1) Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area of responsibility.
2) Has regular contact with a11 staff in the function to stay connected to the pulse of the division, provide leadership, and act as a role model.
3) Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area of responsibility.
4) Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area of responsibilities

VII. INTERNAL MANAGEMENT RESPONSIBILITIES:
1) Participates in the development of the division's strategic plan, goals, and budget.   Recommends program objectives and their priorities for area of responsibility.
2) Provides guidance, coaching, and feedback to, and conducts performance reviews for managers, supervisors, and other direct reports, and ensures same is provided to all function staff.
3) Responsible for accomplishing approved program objectives for area of responsibility within the financial and personnel resources allocated by the Board and the division's senior management.
4) Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area of responsibility.

VIII. POSITION DEMANDS:
1) Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff: and staff at other government agencies and in the private sector on complex and technical matters.
2) Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings.
3) Ability to operate under pressure to meet deadlines accurately and in a timely manner.
4) Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area of responsibility to achieve and maintain high levels of customer service.
5) Ability to exercise independent and sound judgment in establishing objectives for assigned areas of responsibility that provide support and services for the divisions and Board's missions.