Epic Optimization Specialist

The Opportunity:

Ensemble Health Partners is a leading innovator in revenue cycle management, helping healthcare providers improve financial outcomes and patient experiences with an unrivaled depth of expertise and best-in-class technologies. Ensemble offers full revenue cycle outsourcing as well as a comprehensive suite of healthcare financial management point solutions. With clients spanning the U.S. and Europe, we have been helping to improve healthcare outcomes for millions of patients while saving hundreds of millions of dollars for healthcare providers. Recognized with multiple industry awards and as a Becker’s Healthcare Top Workplace, Ensemble is setting a new standard for provider support services - redefining the possible in healthcare by empowering people to be the difference.

Epic Optimization Specialist

Brief Description:

This position will be responsible for developing and implementing the long-term best practice Epic strategy across both operations and IT, ensuring all parties involved understand the significant and impact of upcoming changes.  The Liaison will be responsible for assisting in educating operational leadership in process improvement, Epic best practices, implementing policies, and reporting results to both operational and IT executives.  This position will serve as the lead for Epic issues identified and new change requests.  An integral part of this role is to work with Revenue Cycle leaders on reporting, work queue and workflow design, DNFB/CFB reduction, revenue improvement, late charge reduction, valid claim rate and processing improvement, denial reduction, registration accuracy, scheduling accuracy, authorization capture, coding accuracy and overall productivity improvement. A focus on expediting root-cause solutions are implemented and ll areas of the revenue cycle as well as IT are in alignment.

Essential Functions:

• Performance Monitoring/Improvement/Innovation: Works collaboratively with revenue cycle leadership and Epic IT leadership to develop best practice processes and Epic functionality
• Develops, with participation of revenue cycle leadership and IT, project plans and timelines for large performance improvement projects.
• Develops weekly/monthly status reports of projects and ensures agreed upon timelines are met. 
• System Build and Support:  Supports the IT team by logging tickets, keeping up with status of tickets, ensuring timely response and turnaround of tickets, and escalating tickets as necessary.
• Participates in assessments to identify opportunities for client improvement. 
• Supports sales team in advising new clients and answering inquiries about system functionality. 
• Maintains deep understanding of Epic functionality and maintains all certifications and new release updates.
   

Qualifications: 

• Required: 4 year/Bachelor’s degree
• 3-5 years of experience in Epic Hospital revenue cycle functions
• We do expect the specialist will need to travel periodically
• Must have Epic Administrator Certification. Must pass the Certified Revenue Cycle Representative Examination offered through Healthcare Financial Management Association within 90 days of hire, unless already certified. 

We’ll also reward your hard work with:

• Great health, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Paid time off
• Tuition reimbursement

Join an award-winning company

Three-time winner of “Best in KLAS” 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Benefit packages - We offer a variety of medical plans, retirement options, and 401k options.
• Wellness Programs – Are designed to help our associates enhance their health, including a comprehensive annual health risk assessment.
• Our Culture – Ensemble’s Associate Engagement Committee facilitates fundraising, community outreach and DEI events throughout the year.
• Growth – We invest in your professional development. Each associate receives a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact our Human Resources Department at HumanResources@EnsemblepHP.com. This department will make sure you get connected to a Human Resources representative that can assist you.

Learn more about Ensemble Health Partners here