Manager, Project Portfolio Management

The position is responsible for overseeing management of the Alliance project portfolio and tracking and reporting conformance to plans and expectations of various projects, as well as supporting and enabling the organization's cross-functional projects.

This position will allow the successful candidate to work a Hybrid schedule, working three days remote certain days of the week as approved by their supervisor.

Responsibilities & Duties

Manage the Enterprise Project Portfolio

• Oversee the coordination and execution of projects and standardization of processes per the implementation of cross-functional initiatives
• Link the department goals and the Project Portfolio Management Office’s project activities to enable a consistent approach, standardized process, optimal resource management, and reliable tracking of project work.
• Facilitate an agreed-upon process that engages the stakeholders in the prioritization of projects and deliverables.
• Align action plan/task implementation and clearly defined success metrics, including milestone goals and timing with Business Evolution department strategy to ensure each initiative is on track
• Provide regular reports to Senior Vice President of Business Evolution on vital indicators related to project portfolio management targets by cross-functional projects, plus barriers and issues
• Continuously monitor project portfolio and provide reports to ensure Senior Vice President of Business Evolution is kept fully informed of resource capacity/demand and project portfolio status and issues

Manage and Develop Staff

• Work with Human Resources and the SVP of Business Evolution to attract, maintain, and retain a highly qualified and well-trained workforce
• Lead the development of PPMO roles to deliver the agreed-upon PPMO goals and objective
• Ensure staff are well trained in and comply with all organization and department policies, procedures, and business processes
• Organize workflows and ensure staff understand their roles and responsibilities
• Ensure the team has the needed tools and resources to achieve organizational goals and to support employees and ensure compliance with licensure, regulatory, and accreditation requirements
• Actively establish and promote a positive, diverse, and inclusive working environment that builds trust 
• Ensure all staff are treated with respect and dignity
• Ensure standards are transparent and applied consistently, impartially, and ethically over time and across all staff members
• Work to resolve conflicts and disputes, ensuring that all participants are given a voice
• Set goals for performance and deadlines in line with organization goals and vision
• Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment to advance team skills and professional development
• Cultivate and encourage efforts to expand cross-team collaboration and partnership

Consult with Internal Stakeholders

• Work closely with key leaders, to gain an understanding of each project’s goals, how the project is structured to succeed and apply this understanding to corresponding project action plans
• Build and maintain relationships with senior leadership and key PPMO stakeholders and advise leadership

Manage Projects

• Ensure timely submission of project deliverables using the DHHS PCDU system
• Define, manage and direct end-to-end project management efforts
• Leverage best practices and techniques in identifying, quantifying and tracking progress against agreed-to milestones and deliverables
• Leads the identification and implementation of project management processes, methods, tools, guidelines and standards needed to establish a stable framework that supports all project teams and stakeholders to improve the probability of successful project delivery
• Deploys project management team resources to quickly drive process discipline, rigor and results throughout each strategic plan initiative
• Manages execution of complex projects that span multiple functional areas over an extended period of time, and in ongoing coordination with executive management

Minimum Requirements

Education & Experience

• Bachelor’s degree in Project Management, Business Administration, Healthcare, or related field from an accredited college/university and at least five (5) years of experience leading and developing implementation of complex, enterprise-level, cross-functional projects and serving as the principal liaison to internal and external stakeholders.
• Two (2) years of leadership experience including indirect experience managing a team of matrixed individuals through common programs, projects, or related work efforts
• Preferred: Project Management experience in the Healthcare industry

Special Requirement

Project Management Professional (PMP) Certification

Knowledge, Skills, & Abilities

• Demonstrated knowledge of and experience with Program planning, development, and implementation
• Demonstrated skills in effective oral and written communication
• Demonstrated Positive Leadership skills
• Ability to coordinate and direct employees and programs through an understanding of leadership skills, principles, techniques, and practices
• Ability to establish effective Internal/Work Group Relationships
• Knowledge of the Healthcare Industry preferred
• Ability to direct the establishment of division goals and priorities and determine appropriate resources preferred
• Ability to analyze data, make independent decisions based on analysis, and report outcome preferred

Salary Range 

$79,247.90to $136,423.21/Annually 

Alliance Health - North Carolina BH/IDD Tailored Plan (alliancehealthplan.org)