Loveland Living Planet Aquarium
Draper, Utah
Position: SENIOR VICE PRESIDENT OF OPERATIONS
Reports To: Chief Executive Officer (CEO)
Salary: Dependent on experience
Location: On-Site
ABOUT THE LOVELAND LIVING PLANET AQUARIUM
Loveland Living Planet Aquarium (LLPA) is a 501(c) (3) nonprofit organization that inspires people to explore, discover, and learn about Earth’s diverse ecosystems. A world-class facility, the Aquarium provides learning opportunities for all levels, interests, and ages. Since opening its new facility in Draper in March 2014, the Aquarium has welcomed over eight million visitors. Home to more than 4,000 animals representing 650 species, the Aquarium showcases ecosystems from around the planet including kelp forests, coral reefs, the deep ocean, Antarctic waters, Asian cloud forests, South American rain forests, and the waterways of our home state of Utah. The Rio Tinto Kennecott Plaza includes an outdoor, nine-acre space, virtual reality experience, peaceful gardens, artistic sculptures, and unique event facility. The Aquarium is expanding to create a new 120,000 square foot Science Learning Center to further our mission. Loveland Living Planet Aquarium is accredited by the Association of Zoos and Aquariums (AZA).
JOB SUMMARY
LLPA is seeking a Senior Vice President of Operations to oversee the aquarium’s business performance. The SVP of Operations will be responsible for all aspects of the daily operations of the Loveland Living Planet Aquarium. This position will evaluate the short- and long-term success of LLPA’s exhibits, events, and conservation efforts. The Senior Vice President of Operations will work alongside a senior leadership team to develop and execute long-term financial and strategic goals. This role will leverage procurement and community partnerships to optimize the day-to-day business practices of the aquarium. This role will also ensure daily business practices effectively contribute to long-term aquarium goals, produce maximum efficiency, and adhere to relevant laws, regulations, policies, and accreditation standards.
ESSENTIAL DUTIES & RESPONSIBILITIES
Strategic Leadership
Establish, implement, and communicate the strategic direction of the aquarium’s operations division
Collaborate with senior leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems
Guide the development, tracking, and reporting of guest and market research to deliver actionable KPIs
Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
Ascertain departmental decisions and project plans such as those for staffing, development, material efficiency, hardware acquisitions, and facilities are in line with the organization's business plan and vision
Establish, communicate, and implement operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution
Review and approve cost-control reports, cost estimates, and staffing requirements for projects
Present periodic performance reports and metrics to the chief executive officer and other leadership
Maintain knowledge of emerging technologies and trends in operations management
Identify training needs and ensure proper training is developed and provided
Develop short- and long-range goals; evaluate results and provide regular reporting of progress towards such goals
Ensure systems and standard operating procedures are up to date; assist in company policy development and documentation
Financial and Contract Management
Manage $15 million+ in operations
Analyze financial statements and establish controls to safeguard funds; review income and costs relative to goals; take corrective action as necessary
Oversee preparation of annual budget for each department managed
Seek additional revenue opportunities and business growth to increase the Aquarium's market share in General Attendance, Membership and Group Sales
Work closely with cafe, facility rental, and gift shop partners to ensure continuity of brand compliance, guest experience, and optimal revenue generation
Manage vendor performance and negotiate vendor contracts
Team and Guest Experience
Train team members on the importance of, and techniques in, providing world-class guest service
Work with Human Resources to drive a diverse and inclusive culture, enhanced with team member engagement, growth, development, etc.; ensure that performance of all department personnel is evaluated regularly and new team members are appropriately trained
Identify opportunities for staff growth and development, and mentor staff to realize the opportunities
Create new, and improve upon current, product and programs for our guests
Work with Marketing Department in advertising opportunities in Utah and other surrounding markets
Continuous Improvement
Ensure best practices in husbandry are in place and that animal collection is healthy and secure
Oversee preparation for and ensure successful AZA accreditation and maintenance of accredited status
Interface with other local attraction associations and attend professional networking meetings to keep up-to-date on current information and developments in the industry
Work closely with vendors and IT staff to develop and customize ticketing software, address hardware needs and to oversee use of the system
Partner with IT to ensure network function and security
Ensure systems and standard operating procedures are up to date
Oversee regulatory compliance with all policies and procedures and monitor the internal control environment of departments
Maintain emergency response and safety preparedness and procedures
REQUIRED QUALIFICATIONS
Education
Bachelor’s degree in an industry-related field, such as (but not limited to) Business Administration, Hospitality Management, Economics, Finance, or Organizational Leadership
Experience
10 years of professional, on-the -job experience, at least 5 of those years must be in aquariums, zoos, or hospitality and attractions
Skills and Abilities
Strong administrative skills
Ability to lead, motivate, delegate, upskill, coach, and resolve conflict among direct reports, team members and peers
Creative problem-solver with the capability to improve the quality of current practices and procedures
Skilled analyst of records and trends in order to create an effective data-driven strategy
Out-of-the-box thinker who understands the power of marketing/public relations and has a successful track record in driving the adoption of technology products and services
An energetic, creative, and credible leader with high ethical standards
Proven ability to cope with conflict, stress, and crisis situations
Thorough knowledge of animal wellness standards
Excellent verbal and written communication skills
Capable of meeting performance standards and deadlines even in high-pressure situations
Proficient with digital workplace solutions including, but not limited to, Microsoft Office, Adobe Creative Cloud, accounting and ticketing software
Physical Requirements :
A successful candidate will be able to perform the following physical requirements with or without reasonable accommodation
Travel in- and outside the facility to conduct safety inspections
Prolonged periods sitting at a desk and working on a computer
Stand, stoop, kneel, crouch, crawl, and run
Close vision, distance vision, peripheral vision, and depth perception
Routinely lift and move up to 50 pounds
Working hours may include evenings, holidays, and weekends
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Position: SENIOR VICE PRESIDENT OF OPERATIONS
Reports To: Chief Executive Officer (CEO)
Salary: Dependent on experience
Location: On-Site
ABOUT THE LOVELAND LIVING PLANET AQUARIUM
Loveland Living Planet Aquarium (LLPA) is a 501(c) (3) nonprofit organization that inspires people to explore, discover, and learn about Earth’s diverse ecosystems. A world-class facility, the Aquarium provides learning opportunities for all levels, interests, and ages. Since opening its new facility in Draper in March 2014, the Aquarium has welcomed over eight million visitors. Home to more than 4,000 animals representing 650 species, the Aquarium showcases ecosystems from around the planet including kelp forests, coral reefs, the deep ocean, Antarctic waters, Asian cloud forests, South American rain forests, and the waterways of our home state of Utah. The Rio Tinto Kennecott Plaza includes an outdoor, nine-acre space, virtual reality experience, peaceful gardens, artistic sculptures, and unique event facility. The Aquarium is expanding to create a new 120,000 square foot Science Learning Center to further our mission. Loveland Living Planet Aquarium is accredited by the Association of Zoos and Aquariums (AZA).
JOB SUMMARY
LLPA is seeking a Senior Vice President of Operations to oversee the aquarium’s business performance. The SVP of Operations will be responsible for all aspects of the daily operations of the Loveland Living Planet Aquarium. This position will evaluate the short- and long-term success of LLPA’s exhibits, events, and conservation efforts. The Senior Vice President of Operations will work alongside a senior leadership team to develop and execute long-term financial and strategic goals. This role will leverage procurement and community partnerships to optimize the day-to-day business practices of the aquarium. This role will also ensure daily business practices effectively contribute to long-term aquarium goals, produce maximum efficiency, and adhere to relevant laws, regulations, policies, and accreditation standards.
ESSENTIAL DUTIES & RESPONSIBILITIES
Strategic Leadership
Establish, implement, and communicate the strategic direction of the aquarium’s operations division
Collaborate with senior leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems
Guide the development, tracking, and reporting of guest and market research to deliver actionable KPIs
Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
Ascertain departmental decisions and project plans such as those for staffing, development, material efficiency, hardware acquisitions, and facilities are in line with the organization's business plan and vision
Establish, communicate, and implement operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution
Review and approve cost-control reports, cost estimates, and staffing requirements for projects
Present periodic performance reports and metrics to the chief executive officer and other leadership
Maintain knowledge of emerging technologies and trends in operations management
Identify training needs and ensure proper training is developed and provided
Develop short- and long-range goals; evaluate results and provide regular reporting of progress towards such goals
Ensure systems and standard operating procedures are up to date; assist in company policy development and documentation
Financial and Contract Management
Manage $15 million+ in operations
Analyze financial statements and establish controls to safeguard funds; review income and costs relative to goals; take corrective action as necessary
Oversee preparation of annual budget for each department managed
Seek additional revenue opportunities and business growth to increase the Aquarium's market share in General Attendance, Membership and Group Sales
Work closely with cafe, facility rental, and gift shop partners to ensure continuity of brand compliance, guest experience, and optimal revenue generation
Manage vendor performance and negotiate vendor contracts
Team and Guest Experience
Train team members on the importance of, and techniques in, providing world-class guest service
Work with Human Resources to drive a diverse and inclusive culture, enhanced with team member engagement, growth, development, etc.; ensure that performance of all department personnel is evaluated regularly and new team members are appropriately trained
Identify opportunities for staff growth and development, and mentor staff to realize the opportunities
Create new, and improve upon current, product and programs for our guests
Work with Marketing Department in advertising opportunities in Utah and other surrounding markets
Continuous Improvement
Ensure best practices in husbandry are in place and that animal collection is healthy and secure
Oversee preparation for and ensure successful AZA accreditation and maintenance of accredited status
Interface with other local attraction associations and attend professional networking meetings to keep up-to-date on current information and developments in the industry
Work closely with vendors and IT staff to develop and customize ticketing software, address hardware needs and to oversee use of the system
Partner with IT to ensure network function and security
Ensure systems and standard operating procedures are up to date
Oversee regulatory compliance with all policies and procedures and monitor the internal control environment of departments
Maintain emergency response and safety preparedness and procedures
REQUIRED QUALIFICATIONS
Education
Bachelor’s degree in an industry-related field, such as (but not limited to) Business Administration, Hospitality Management, Economics, Finance, or Organizational Leadership
Experience
10 years of professional, on-the -job experience, at least 5 of those years must be in aquariums, zoos, or hospitality and attractions
Skills and Abilities
Strong administrative skills
Ability to lead, motivate, delegate, upskill, coach, and resolve conflict among direct reports, team members and peers
Creative problem-solver with the capability to improve the quality of current practices and procedures
Skilled analyst of records and trends in order to create an effective data-driven strategy
Out-of-the-box thinker who understands the power of marketing/public relations and has a successful track record in driving the adoption of technology products and services
An energetic, creative, and credible leader with high ethical standards
Proven ability to cope with conflict, stress, and crisis situations
Thorough knowledge of animal wellness standards
Excellent verbal and written communication skills
Capable of meeting performance standards and deadlines even in high-pressure situations
Proficient with digital workplace solutions including, but not limited to, Microsoft Office, Adobe Creative Cloud, accounting and ticketing software
Physical Requirements :
A successful candidate will be able to perform the following physical requirements with or without reasonable accommodation
Travel in- and outside the facility to conduct safety inspections
Prolonged periods sitting at a desk and working on a computer
Stand, stoop, kneel, crouch, crawl, and run
Close vision, distance vision, peripheral vision, and depth perception
Routinely lift and move up to 50 pounds
Working hours may include evenings, holidays, and weekends
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Alliance Health
Submit Application and Resume to Alliance Health at https://www.alliancehealthplan.org
Reference Requisition SENIO001850
Alliance is currently seeking candidates for the role of Sr. Director, Care Management Operations. One Director will be based out of our Home Office in Morrisville NC and one in Charlotte NC. The Directors will oversee the smooth and efficient operation of Alliance’s Care Management department (CM) as directed by the SVP-Care Management and Population Health. Core responsibilities shall include: oversight of all Care Management, Transition to Community Living (TCLI), Traumatic Brain Injury (TBI) and Medicaid C waiver programs. Receiving strategic direction from the SVP-Care Management and Population health, the incumbent will assist with the management of new and existing department initiatives across the Alliance catchment areas.
The Senior Director of Care Management Operations is responsible for leading the development and overseeing the execution of policies and procedures and directing the standardization of policies, practices workflows and data reporting within the system. The incumbent will manage key performance indicators and provide education/drive towards improvement to ensure quality patient care and adherence to all relevant compliance activities.
This position will allow the successful candidate to work a flexible schedule with onsite being required 1-2 days a week a week as approved by their supervisor.
Responsibilities & Duties
Oversee Department operations
Receiving strategic direction from the SVP-Care Management and Population Health, the Senior Director will assist with the management of new and existing department initiatives across all units in the Alliance catchment areas
Collaborate and coordinate with the medical team to ensure the delivery of effective, efficient, integrated and evidenced based services and interventions.
With consultation from the SVP-Care Management and Population Health, ensure staff in all of the Alliance catchment area are well trained in the use of Alliance clinical decision-making tools and practice guidelines
Accountable for the training and development of the Care Management department in collaboration with the Organizational, Learning and Development team, overseeing all training activities of the Care Management Support team
Lead the department in the creation of training programs and materials. This role demands the ability to work collaboratively as well as independently, while handling multiple projects
Oversee development of all training materials/workflows related to updated information or contractual requirements for all programmatic CM areas from the following: (NC State agencies, NC regulatory bodies, NC Contract, NCQA, HEDIS, & CM best practices), etc.
Review data for trends and analyze the impact on department operations.
Lead the implementation of improved clinical care management models to decrease readmissions, Emergency (ER) utilization, recidivism, and excessive length of stay;
Responds to regulatory changes by education and leading the development of all policy/procedure changes relevant to the change
Create and maintain spreadsheets and other relevant care management reports including, but not limited to, staffing, caseload, productivity, cm dashboards, Tailored plan, and auditing
Train management, staff, and stakeholders on how to use and create reports for Care Management oversight and monitoring activities, programs, Tailored Plan initiatives, etc.
Provide relevant, timely feedback to SVP-Care Management and Population Health regarding any adverse reporting results
Manage and Develop Staff
Work with Human Resources and SVP-Care Management and Population Health to maintain and retain a highly qualified and well-trained workforce
Ensure staff are well trained in and comply with all organization and department policies, procedures, and business processes
Organize workflows and ensure staff understand their roles and responsibilities
Ensure the department has the needed tools and resources to achieve organizational goals and to support employees and ensure compliance with licensure, regulatory, and accreditation requirements
Actively establish and promote a positive, diverse, and inclusive working environment that builds trust
Ensure all staff are treated with respect and dignity
Ensure standards are transparent and applied consistently, impartially, and ethically over time and across all staff members
Work to resolve conflicts and disputes, ensuring that all participants are given a voice
Set goals for performance and deadlines in line with departmental and organization goals and vision
Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment to advance team skills and professional development
Cultivate and encourage efforts to expand cross-team collaboration and partnership
Ensure Intradepartmental cooperation
Collaborate and coordinate with the Chief Medical Officer, Executive Vice President/Chief Operating Officer, and Senior Vice President of Community Health to ensure effective operations of the division, support of organized care teams that deliver interventions and support under the care management model, and ensure intra-departmental cooperation on cross department initiatives
Collaborate with Alliance IT teams to develop recurring or one-time departmental reports, as needed.
Develop and implement department policies, procedures, process, and workflows
Assist with writing and editing of new and existing policies, procedures, and workflows related to operation of the Care Management department and care management initiatives across the organization
Communicate and report
Communicate and report effectively to Leadership at Alliance, to providers, to the community, to all staff and stakeholders as needed about service trends, identified gaps and needs, recommended implementation of new processes, practices and effectiveness of clinical model
Foster and promote two-way communication and information sharing for successful program implementation and maintenance
Lead the development of effective communication with internal and external customers to coordinate and adequately address patient care needs
Provide accurate and pertinent information to appropriate departments, administration, medical staff, and others involved with CM activities
Ensure Compliance Standards are met
Work with Alliance’s Legal, Compliance, and Operations Division to ensure the department operates in compliance with NC State Agencies, CMS, EQR, and NCQA procedures, proactively identifies agency risk and implements corrective action when needed
Assist with development and management of Department budget
Remain cognizant of current Alliance and departmental spending trends and the effect on the availability of fiscal resources; discuss budget requirements and amendments with SVP-Care Management and Population Health ,as well as the Chief Medical Officer
Review and respond to Member Care Issues/Incidents
Recognize and respond to member care issues providing direction, feedback, and follow-up to staff or other healthcare team members.
Escalate/Communicate any risk, high profile, member issues to CMO and SVP immediately-ensuring timely communication
Minimum Education & Experience
Bachelor’s degree in Nursing with RN license and seven (7) years of experience with the population served, including two (2) years of direct, progressive experience managing clinical and non-clinical resources/business areas. Health Plan Managed Care experience highly preferred.
Or
Masters degree in Psychology, Social Work, Counseling, or related field and five (5) years of experience in mental health, substance abuse and/or developmental disabilities, including two (2) years of direct, progressive experience managing clinical and non-clinical resources/business areas. Requires experience leading and managing a broad and diverse business operation. Health Plan Managed Care experience highly preferred.
Special Requirement
Clinical License (RN, LCSW, LCMHC, LPA, or LMFT) and Drivers License
Knowledge, Skills, & Abilities
Thorough knowledge of clinical management measures
Thorough knowledge of systems management
Thorough knowledge of strategic plan development
Thorough knowledge of program evaluation
Thorough knowledge of quality improvement processes
Thorough knowledge of outreach strategies
Knowledge of work culture enhancement
Excellent customer service skills
Excellent leadership skills
Conflict resolution skills
Ability to multi-task and work in a fast-paced environment with changing priorities
Ability to communicate effectively
Ability to build consensus
Experience with and ability to manage key performance indicators
Ability to develop trust, cooperation, and collaboration with administrative medical staff and departments across the system
Ability to create consistent/standard work.
Salary Range
$83,249.92 to $143,312.59/Annually
Submit Application and Resume to Alliance Health at https://www.alliancehealthplan.org
Reference Requisition SENIO001850
Alliance is currently seeking candidates for the role of Sr. Director, Care Management Operations. One Director will be based out of our Home Office in Morrisville NC and one in Charlotte NC. The Directors will oversee the smooth and efficient operation of Alliance’s Care Management department (CM) as directed by the SVP-Care Management and Population Health. Core responsibilities shall include: oversight of all Care Management, Transition to Community Living (TCLI), Traumatic Brain Injury (TBI) and Medicaid C waiver programs. Receiving strategic direction from the SVP-Care Management and Population health, the incumbent will assist with the management of new and existing department initiatives across the Alliance catchment areas.
The Senior Director of Care Management Operations is responsible for leading the development and overseeing the execution of policies and procedures and directing the standardization of policies, practices workflows and data reporting within the system. The incumbent will manage key performance indicators and provide education/drive towards improvement to ensure quality patient care and adherence to all relevant compliance activities.
This position will allow the successful candidate to work a flexible schedule with onsite being required 1-2 days a week a week as approved by their supervisor.
Responsibilities & Duties
Oversee Department operations
Receiving strategic direction from the SVP-Care Management and Population Health, the Senior Director will assist with the management of new and existing department initiatives across all units in the Alliance catchment areas
Collaborate and coordinate with the medical team to ensure the delivery of effective, efficient, integrated and evidenced based services and interventions.
With consultation from the SVP-Care Management and Population Health, ensure staff in all of the Alliance catchment area are well trained in the use of Alliance clinical decision-making tools and practice guidelines
Accountable for the training and development of the Care Management department in collaboration with the Organizational, Learning and Development team, overseeing all training activities of the Care Management Support team
Lead the department in the creation of training programs and materials. This role demands the ability to work collaboratively as well as independently, while handling multiple projects
Oversee development of all training materials/workflows related to updated information or contractual requirements for all programmatic CM areas from the following: (NC State agencies, NC regulatory bodies, NC Contract, NCQA, HEDIS, & CM best practices), etc.
Review data for trends and analyze the impact on department operations.
Lead the implementation of improved clinical care management models to decrease readmissions, Emergency (ER) utilization, recidivism, and excessive length of stay;
Responds to regulatory changes by education and leading the development of all policy/procedure changes relevant to the change
Create and maintain spreadsheets and other relevant care management reports including, but not limited to, staffing, caseload, productivity, cm dashboards, Tailored plan, and auditing
Train management, staff, and stakeholders on how to use and create reports for Care Management oversight and monitoring activities, programs, Tailored Plan initiatives, etc.
Provide relevant, timely feedback to SVP-Care Management and Population Health regarding any adverse reporting results
Manage and Develop Staff
Work with Human Resources and SVP-Care Management and Population Health to maintain and retain a highly qualified and well-trained workforce
Ensure staff are well trained in and comply with all organization and department policies, procedures, and business processes
Organize workflows and ensure staff understand their roles and responsibilities
Ensure the department has the needed tools and resources to achieve organizational goals and to support employees and ensure compliance with licensure, regulatory, and accreditation requirements
Actively establish and promote a positive, diverse, and inclusive working environment that builds trust
Ensure all staff are treated with respect and dignity
Ensure standards are transparent and applied consistently, impartially, and ethically over time and across all staff members
Work to resolve conflicts and disputes, ensuring that all participants are given a voice
Set goals for performance and deadlines in line with departmental and organization goals and vision
Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment to advance team skills and professional development
Cultivate and encourage efforts to expand cross-team collaboration and partnership
Ensure Intradepartmental cooperation
Collaborate and coordinate with the Chief Medical Officer, Executive Vice President/Chief Operating Officer, and Senior Vice President of Community Health to ensure effective operations of the division, support of organized care teams that deliver interventions and support under the care management model, and ensure intra-departmental cooperation on cross department initiatives
Collaborate with Alliance IT teams to develop recurring or one-time departmental reports, as needed.
Develop and implement department policies, procedures, process, and workflows
Assist with writing and editing of new and existing policies, procedures, and workflows related to operation of the Care Management department and care management initiatives across the organization
Communicate and report
Communicate and report effectively to Leadership at Alliance, to providers, to the community, to all staff and stakeholders as needed about service trends, identified gaps and needs, recommended implementation of new processes, practices and effectiveness of clinical model
Foster and promote two-way communication and information sharing for successful program implementation and maintenance
Lead the development of effective communication with internal and external customers to coordinate and adequately address patient care needs
Provide accurate and pertinent information to appropriate departments, administration, medical staff, and others involved with CM activities
Ensure Compliance Standards are met
Work with Alliance’s Legal, Compliance, and Operations Division to ensure the department operates in compliance with NC State Agencies, CMS, EQR, and NCQA procedures, proactively identifies agency risk and implements corrective action when needed
Assist with development and management of Department budget
Remain cognizant of current Alliance and departmental spending trends and the effect on the availability of fiscal resources; discuss budget requirements and amendments with SVP-Care Management and Population Health ,as well as the Chief Medical Officer
Review and respond to Member Care Issues/Incidents
Recognize and respond to member care issues providing direction, feedback, and follow-up to staff or other healthcare team members.
Escalate/Communicate any risk, high profile, member issues to CMO and SVP immediately-ensuring timely communication
Minimum Education & Experience
Bachelor’s degree in Nursing with RN license and seven (7) years of experience with the population served, including two (2) years of direct, progressive experience managing clinical and non-clinical resources/business areas. Health Plan Managed Care experience highly preferred.
Or
Masters degree in Psychology, Social Work, Counseling, or related field and five (5) years of experience in mental health, substance abuse and/or developmental disabilities, including two (2) years of direct, progressive experience managing clinical and non-clinical resources/business areas. Requires experience leading and managing a broad and diverse business operation. Health Plan Managed Care experience highly preferred.
Special Requirement
Clinical License (RN, LCSW, LCMHC, LPA, or LMFT) and Drivers License
Knowledge, Skills, & Abilities
Thorough knowledge of clinical management measures
Thorough knowledge of systems management
Thorough knowledge of strategic plan development
Thorough knowledge of program evaluation
Thorough knowledge of quality improvement processes
Thorough knowledge of outreach strategies
Knowledge of work culture enhancement
Excellent customer service skills
Excellent leadership skills
Conflict resolution skills
Ability to multi-task and work in a fast-paced environment with changing priorities
Ability to communicate effectively
Ability to build consensus
Experience with and ability to manage key performance indicators
Ability to develop trust, cooperation, and collaboration with administrative medical staff and departments across the system
Ability to create consistent/standard work.
Salary Range
$83,249.92 to $143,312.59/Annually
Grand Canyon Trust
Location AZ, UT, CO, or NM with preference for proximity to Flagstaff, AZ. Ability to travel at least once a month to Flagstaff.
Career Opportunity: Director of People and Organizational Culture
Location
AZ, UT, CO, or NM with preference for proximity to Flagstaff, AZ. Ability to travel at least once a month to Flagstaff.
Do you have interest in approaching organizational culture from a place of creativity and curiosity? Do you have lived experience navigating and supporting communities of diverse cultural backgrounds and varied identities? A passion for exploring and integrating tools such as a restorative approach to conflict management, and a justice, equity, diversity, and inclusion (JEDI) lens in each aspect of HR?
The Grand Canyon Trust is hiring a Director of People and Organizational Culture whose work uses an approach based in equity, relationship building, conflict transformation/management, multiculturalism, and innovative change management practices to strengthen the collective vision for the Grand Canyon Trust. This person balances HR best practices with people based work, and justice, equity, diversity, and inclusion. This position is a vital part of the heart of the organization and its future. The Grand Canyon Trust has 45+ employees and a budget of $5.8M.
We value all types of experience including but not limited to: traditional knowledge, volunteer work, relationships built, school or coursework, community organizing, professional experience, transferable skills, and other related qualifications and skills.
No candidate will meet every requirement. If you're excited about the position and think you may be a good candidate, we encourage you to apply.
Desired Qualifications
Lived experience with and/or connections to communities who experience inequity.
A familiarity with the lands and peoples of the Colorado Plateau. Previous work and/or lived experience based in Native communities preferred.
A commitment to following the priorities and addressing the needs of Native and multicultural staff.
Experience with HR or similar positions (i.e. org development, leadership coaching, supervising employees, conflict resolution, etc.) and knowledge of state and federal compliance.
Experience with conflict transformation/management and willingness to learn mediation and restorative justice practices.
Ability to center equity and care for others in all aspects of work and a commitment to justice, equity, diversity, and inclusion and the ability to integrate your commitment into your work.
Ability to build trusting, reciprocal relationships; collaborate across multiple perspectives and power dynamics; and provide guidance and coaching to staff on matters such as org culture, leadership development, conflict management, and supervising others.
The nitty gritty
Flexibility and paid time off
Flexible scheduling + work from home up to two days per week (For candidates located in Flagstaff; Position location: AZ, UT, CO, or NM with preference for proximity to Flagstaff, AZ. Ability to travel at least once a month to Flagstaff.
12 paid holidays
Two weeks paid vacation in year one (three weeks in year two) and two weeks paid sick leave
12-14 weeks of paid parental leave
Benefits
100 percent employer-paid employee medical and dental insurance (50 percent employer-paid for qualified dependent premiums)
Four percent automatic employer contribution to 401K retirement plan plus up to two percent match
Employer-paid long-term disability insurance
Professional development opportunities
Paid community service time, sabbatical leave, and more
Compensation
$65,000-$98,000 annual salary, commensurate with experience and qualifications.
COVID-19 precautions
COVID vaccination is required for this position. If you are in need of a reasonable accommodation, contact careers@grandcanyontrust.org
What does this position entail?
Leadership and Strategy (Approximately 15%)
Creates and manages HR programs that support a positive, inclusive, and collaborative workplace.
Builds and maintains trusting relationships with employees and applicants.
Partners with the JEDI Manager and serves on the JEDI Committee to ensure all HR initiatives are in line with JEDI values, principles, and initiatives.
Serves on the Organizational Support (OS) Team to lead organizational strategies as part of a cross-functional team.
Organizational Culture and Employee Experience (Approximately 30%)
Works with the Executive Director to develop and administer equitable, transparent, and competitive pay, benefits, and flexibility programs.
Supports a growing culture of feedback within the organization by implementing ongoing communication loops, including employee surveys, focus groups, and other feedback opportunities.
Guides organizational design, career development, leadership development, staffing/workforce planning, and succession planning in concert with JEDI principals.
Establishes, tracks, and reports on key people metrics, including turnover, retention, employee satisfaction, and pay equity to make improvements to workplace culture.
Implements a strategy and plan for inclusive, meaningful employee recognition and retention programs.
Serves as a member of the Mediation Team and provides leadership in navigating and resolving internal organizational conflict(s). Identifies conflict trends considering power dynamics related to identity and positional authority to support organizational change.
Provides coaching and leadership through a wide variety of employee relations issues, ensuring objectivity and confidentiality.
Meets regularly with employees and supervisors to provide guidance and coaching on org culture matters. Listens to employees, acts on feedback, and communicates results.
Recruitment and Retention (Approximately 25%)
Manages organizational recruitment and retention strategies and programs in alignment with JEDI.
Identifies staffing needs, creates job descriptions, recruitment plans, job advertisements, and facilitates the overall recruitment and hiring processes,
Implements employee onboarding, orientation and new hire paperwork, and benefits education.
Facilitates offboarding and exit interviews, identifying trends to shape organizational culture.
Policies, Procedures, and Operations (Approximately 15%)
Develops policies and procedures and leads the annual employee handbook review and update.
Upholds compliance with state, federal, and local regulations and in concert with JEDI.
Administers medical leaves of absence and accommodations, ensuring confidentiality.
Manages various HR-related administrative processes, including employee status changes and managing personnel files.
Directs safety programming, workers’ compensation claims management, unemployment claims management, and other compliance tasks.
Learning, Professional Development, and Performance (Approximately 10%)
Develops and implements organization-wide training and coaching programs for Trust employee’s professional growth and career development.
Implements performance management strategy, including administering performance reviews, peer-to-peer feedback, mediation, coaching, and corrective action as needed.
Additional/Other (5%)
Stays up to date on HR trends, organizational culture practices, and compliance/regulatory issues that impact the Trust.
Attends staff retreats and events.
How do I apply?
Please send your resume and cover letter to careers@grandcanyontrust.org .
In your cover letter, please answer the following questions (this is optional, as we recognize applying for a position requires a large time and energy commitment on your part. If you choose to include the answers to the questions in your cover letter, it will help the hiring committee to get to know you better on key aspects related to the position, including lived experience*. )
Describe a time when you had to mediate a conflict, lead a restorative process, or facilitate a conversation with a team, co-worker, or group across differences (race, social identity, positional-authority, etc). How did you maintain the parties’ confidence and trust in the process and in you? How did you navigate the power dynamics present?
Please describe your experience working with multicultural communities, including any lived experience* that relates to the position. How did you prioritize the needs and interests of people from varying backgrounds?
Initial Review of Applications : September 19, 2022
Applications will be reviewed on a rolling basis
Anticipated start date: November/December 2022
Career Opportunity: Director of People and Organizational Culture
Location
AZ, UT, CO, or NM with preference for proximity to Flagstaff, AZ. Ability to travel at least once a month to Flagstaff.
Do you have interest in approaching organizational culture from a place of creativity and curiosity? Do you have lived experience navigating and supporting communities of diverse cultural backgrounds and varied identities? A passion for exploring and integrating tools such as a restorative approach to conflict management, and a justice, equity, diversity, and inclusion (JEDI) lens in each aspect of HR?
The Grand Canyon Trust is hiring a Director of People and Organizational Culture whose work uses an approach based in equity, relationship building, conflict transformation/management, multiculturalism, and innovative change management practices to strengthen the collective vision for the Grand Canyon Trust. This person balances HR best practices with people based work, and justice, equity, diversity, and inclusion. This position is a vital part of the heart of the organization and its future. The Grand Canyon Trust has 45+ employees and a budget of $5.8M.
We value all types of experience including but not limited to: traditional knowledge, volunteer work, relationships built, school or coursework, community organizing, professional experience, transferable skills, and other related qualifications and skills.
No candidate will meet every requirement. If you're excited about the position and think you may be a good candidate, we encourage you to apply.
Desired Qualifications
Lived experience with and/or connections to communities who experience inequity.
A familiarity with the lands and peoples of the Colorado Plateau. Previous work and/or lived experience based in Native communities preferred.
A commitment to following the priorities and addressing the needs of Native and multicultural staff.
Experience with HR or similar positions (i.e. org development, leadership coaching, supervising employees, conflict resolution, etc.) and knowledge of state and federal compliance.
Experience with conflict transformation/management and willingness to learn mediation and restorative justice practices.
Ability to center equity and care for others in all aspects of work and a commitment to justice, equity, diversity, and inclusion and the ability to integrate your commitment into your work.
Ability to build trusting, reciprocal relationships; collaborate across multiple perspectives and power dynamics; and provide guidance and coaching to staff on matters such as org culture, leadership development, conflict management, and supervising others.
The nitty gritty
Flexibility and paid time off
Flexible scheduling + work from home up to two days per week (For candidates located in Flagstaff; Position location: AZ, UT, CO, or NM with preference for proximity to Flagstaff, AZ. Ability to travel at least once a month to Flagstaff.
12 paid holidays
Two weeks paid vacation in year one (three weeks in year two) and two weeks paid sick leave
12-14 weeks of paid parental leave
Benefits
100 percent employer-paid employee medical and dental insurance (50 percent employer-paid for qualified dependent premiums)
Four percent automatic employer contribution to 401K retirement plan plus up to two percent match
Employer-paid long-term disability insurance
Professional development opportunities
Paid community service time, sabbatical leave, and more
Compensation
$65,000-$98,000 annual salary, commensurate with experience and qualifications.
COVID-19 precautions
COVID vaccination is required for this position. If you are in need of a reasonable accommodation, contact careers@grandcanyontrust.org
What does this position entail?
Leadership and Strategy (Approximately 15%)
Creates and manages HR programs that support a positive, inclusive, and collaborative workplace.
Builds and maintains trusting relationships with employees and applicants.
Partners with the JEDI Manager and serves on the JEDI Committee to ensure all HR initiatives are in line with JEDI values, principles, and initiatives.
Serves on the Organizational Support (OS) Team to lead organizational strategies as part of a cross-functional team.
Organizational Culture and Employee Experience (Approximately 30%)
Works with the Executive Director to develop and administer equitable, transparent, and competitive pay, benefits, and flexibility programs.
Supports a growing culture of feedback within the organization by implementing ongoing communication loops, including employee surveys, focus groups, and other feedback opportunities.
Guides organizational design, career development, leadership development, staffing/workforce planning, and succession planning in concert with JEDI principals.
Establishes, tracks, and reports on key people metrics, including turnover, retention, employee satisfaction, and pay equity to make improvements to workplace culture.
Implements a strategy and plan for inclusive, meaningful employee recognition and retention programs.
Serves as a member of the Mediation Team and provides leadership in navigating and resolving internal organizational conflict(s). Identifies conflict trends considering power dynamics related to identity and positional authority to support organizational change.
Provides coaching and leadership through a wide variety of employee relations issues, ensuring objectivity and confidentiality.
Meets regularly with employees and supervisors to provide guidance and coaching on org culture matters. Listens to employees, acts on feedback, and communicates results.
Recruitment and Retention (Approximately 25%)
Manages organizational recruitment and retention strategies and programs in alignment with JEDI.
Identifies staffing needs, creates job descriptions, recruitment plans, job advertisements, and facilitates the overall recruitment and hiring processes,
Implements employee onboarding, orientation and new hire paperwork, and benefits education.
Facilitates offboarding and exit interviews, identifying trends to shape organizational culture.
Policies, Procedures, and Operations (Approximately 15%)
Develops policies and procedures and leads the annual employee handbook review and update.
Upholds compliance with state, federal, and local regulations and in concert with JEDI.
Administers medical leaves of absence and accommodations, ensuring confidentiality.
Manages various HR-related administrative processes, including employee status changes and managing personnel files.
Directs safety programming, workers’ compensation claims management, unemployment claims management, and other compliance tasks.
Learning, Professional Development, and Performance (Approximately 10%)
Develops and implements organization-wide training and coaching programs for Trust employee’s professional growth and career development.
Implements performance management strategy, including administering performance reviews, peer-to-peer feedback, mediation, coaching, and corrective action as needed.
Additional/Other (5%)
Stays up to date on HR trends, organizational culture practices, and compliance/regulatory issues that impact the Trust.
Attends staff retreats and events.
How do I apply?
Please send your resume and cover letter to careers@grandcanyontrust.org .
In your cover letter, please answer the following questions (this is optional, as we recognize applying for a position requires a large time and energy commitment on your part. If you choose to include the answers to the questions in your cover letter, it will help the hiring committee to get to know you better on key aspects related to the position, including lived experience*. )
Describe a time when you had to mediate a conflict, lead a restorative process, or facilitate a conversation with a team, co-worker, or group across differences (race, social identity, positional-authority, etc). How did you maintain the parties’ confidence and trust in the process and in you? How did you navigate the power dynamics present?
Please describe your experience working with multicultural communities, including any lived experience* that relates to the position. How did you prioritize the needs and interests of people from varying backgrounds?
Initial Review of Applications : September 19, 2022
Applications will be reviewed on a rolling basis
Anticipated start date: November/December 2022
Washington State Department of Ecology
Lacey, WA
Per Governor Inslee’s Proclamation 21-14.2 (Download PDF reader) , Washington State employees must be fully vaccinated against COVID-19. As a condition of employment, the successful candidate will be required to provide proof of their COVID-19 vaccination as part of the hiring process, prior to their start date. Requests for medical and religious exemptions will be considered. If you have questions, please contact Careers@ecy.wa.gov with “ COVID-19 vaccination ” in the subject line.
Keeping Washington Clean and Evergreen
The Human Resources Office (HRO) at the Department of Ecology in Lacey, WA is looking to fill Two Human Resource Consultant 4: Training: DEIR Facilitator positions .
The DEIR Facilitator positions provide an opportunity for continuous learning, through the delivery of classroom training and developing informal learning activities, such as lunch and learns, discussion series and self-paced online resources in the dynamic and fast-paced field of diversity, equity, inclusion and respect (DEIR). You will use your creativity to help others learn, to continue to learn more DEIR knowledge and skills yourself, and to adapt and adjust to meet the needs of your customers, our workforce, to help them grow their knowledge and skills. By being dedicated to an agency of 1800-1900 staff, you will get to learn and experience our agency culture, and find ways to better incorporate DEIR into this agency’s culture. You will be part of a small team, collaborating with another DEIR facilitator and a DEIR consultant, bringing a DEIR lens to advising agency staff on human-centered business processes to impact agency culture and services in a way that increases equity, inclusion, and respect within the agency and for the communities we serve.
The Department of Ecology's mission is to protect, preserve and enhance Washington's environment and promote the wise management of our air, land, and water for current and future generations. The agency's vision is that our innovative partnerships sustain healthy land, air, and water in harmony with a strong economy.
The mission of the Human Resources Office (HRO) is to develop successful employees, promote healthy and productive relationships, ensure safe work environments, and recruit great talent to achieve Ecology's mission.
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people.
E cology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
A wellness program that offers education, fitness classes, and an agency-wide fondness for outdoor meetings.
Opportunities to serve your community and make an impact through meaningful work.
Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.
Equity : We champion equity, recognizing that each of us need different things to thrive.
Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work.
Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement.
We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued. During Healthy Washington Roadmap to Recovery, employees are working a combination of in-office and/or telework based on position and business need. Currently, the Training Team is primarily teleworking. However, in-person work may be required in the future, to meet customer and business needs. In addition, when facilitating or producing virtual learning events, these positions must do so from a location with adequate internet/bandwidth connectivity and privacy from interruptions. If these positions do not have such a location in a home office, they may perform this function from one of the Ecology Training Team classrooms in the Lacey Headquarters Building. Ecology is following current state guidance regarding building occupancy, mask requirements, health screening questions before entry, and social distancing.
Application Timeline: This position will remain open until filled, with an initial screening date of January 11, 2022 . In order to be considered for initial screening, please submit an application on or before January 10, 2022 . The agency reserves the right to make an appointment any time after the initial screening date.
Duties
What makes this role unique?
Diversity, equity, inclusion, and respect (DEIR) is a fast-paced field where knowledge and expertise is rapidly changing and emerging. In addition, everyone has different lived experiences, and brings a unique background and perspective to DEIR conversations. The DEIR Facilitators will have the opportunity to deliver training and facilitate learning activities in an environment where staff will have varied levels of understanding and receptivity to this type of learning, and where staff will be looking for very concrete action steps they can take to know they are making progress on their DEIR journeys.
What you will do:
Deliver professional level learning using a variety of modalities, including in-person and virtual classroom, to meet the development and performance needs and Washington State competency-based goals of Ecology in diversity, equity, inclusion and respect (DEIR). Ideate and develop other DEIR learning and development opportunities such as self-help intranet resources, 2 person partner teams, and other less formal small group activities.
Provide advice, interpretation, and counsel to customers on DEIR topics. Work as an in-house expert consultant for DEIR learning.
Bring a DEIR lens and perspective to consulting on agency processes and practices related to workforce, personnel, human relations, leadership, communications, and people skills. In collaboration with customers and stakeholders, you will identify opportunities for increasing awareness and improving business processes for greater diversity, equity, inclusion and respect.
Based on consultation with agency leaders and programs, you will develop professional level learning, curricula and support materials to meet specific development and performance needs and competency-based goals of Ecology in DEIR, and related areas.
Work collaboratively with Core Training Team to market, make available, and document DEIR learning opportunities.
Serve as a SharePoint site owner for pages and content related to DEIR learning.
Qualifications
Required Qualifications: Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, educational and volunteer experience. See below for how you may qualify.
A total of Seven (7) years of experience and/or education as described below:
Professional level Experience - Broad-based professional Human Resource experience that may include a combination of the following:
Successful track record with employees, managers, supervisors, and executives consulting on HR Services such as training & orientation, recruitment, diversity, equity, and inclusion, reasonable accommodations, career counseling, employee relations, labor relations, HR operations, or workforce planning.
Professional work experience in an organization’s human resources office in diversity, equity, inclusion, training, organizational development, recruiting, staffing, career counseling functions, applying federal and state employment laws, rules, processes, and agency policies.
Developing and maintaining long-term, effective professional DEIR networks.
At least a year of one or more of the following (may be concurrent with total years of experience):
Instructional delivery to adults in measurable knowledge and skill development including instructing alone and with other instructors.
Facilitative instruction and blended learning experience, using strategies beyond lecture.
Experience facilitating learning activities that encourage employees with varied backgrounds, opinions and perspectives to participate and engage with course content. Successfully holding space for emotionally difficult conversations with individuals or teams whose perspectives, lived experiences, and opinions differ.
Outside of the classroom, experience listening to customer feedback, evaluating learning, and, based on this input, developing solutions to meet learner and organizational needs.
Experience effectively facilitating new employee orientation, small group activities such as team building, workshops, meetings, and forums.
Creating and writing curriculum or other learning/education materials.
Knowledge and experience with applying adult learning theory and social learning theory in learning, training or educational environments.
Education: involving a major study in: human resources, organizational development, business, social or behavioral science, or other allied field.
Experience and education combinations of how you can meet the requirements for this position:
Possible Combinations
College credit hours or degree
Years of required experience – as listed above.
Combination 1
No college credit hours or degree.
7 years of experience
Combination 2
I have 30-59 semester or 45-89 quarter credits.
6 years of experience
Combination 3
I have 60-89 semester or 90-134 quarter credits (AA degree).
5 years of experience
Combination 4
I have 90-119 semester or 135-179 quarter credits.
4 years of experience
Combination 5
A Bachelor's Degree
3 years of experience
Combination 6
A Master's Degree
2 years of experience
Desired Qualifications:
We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Education and/or work experience with focus on education; sociology; ethnic studies; organizational behavior or management; adult learning; instructional systems; instructional design and technology; education technology; diversity, equity, inclusion and respect (DEIR); or a closely related field.
Experience designing and delivering learning and development solutions specific to diversity, equity and inclusion competency.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
Three professional references.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Please be sure to select the Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Audrey Pitchford at: Audrey.Pitchford@ecy.wa.gov . Please do not contact Audrey to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth *See the Benefits tab in this announcement for more information Student debt: how working for Ecology can help The Department of Ecology is a qualifying employer for the Public Service Forgiveness Program (PSLF). See https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service for more details.
To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency.
Per Governor Inslee’s Proclamation 21-14.2 (Download PDF reader) , Washington State employees must be fully vaccinated against COVID-19. As a condition of employment, the successful candidate will be required to provide proof of their COVID-19 vaccination as part of the hiring process, prior to their start date. Requests for medical and religious exemptions will be considered. If you have questions, please contact Careers@ecy.wa.gov with “ COVID-19 vaccination ” in the subject line.
Keeping Washington Clean and Evergreen
The Human Resources Office (HRO) at the Department of Ecology in Lacey, WA is looking to fill Two Human Resource Consultant 4: Training: DEIR Facilitator positions .
The DEIR Facilitator positions provide an opportunity for continuous learning, through the delivery of classroom training and developing informal learning activities, such as lunch and learns, discussion series and self-paced online resources in the dynamic and fast-paced field of diversity, equity, inclusion and respect (DEIR). You will use your creativity to help others learn, to continue to learn more DEIR knowledge and skills yourself, and to adapt and adjust to meet the needs of your customers, our workforce, to help them grow their knowledge and skills. By being dedicated to an agency of 1800-1900 staff, you will get to learn and experience our agency culture, and find ways to better incorporate DEIR into this agency’s culture. You will be part of a small team, collaborating with another DEIR facilitator and a DEIR consultant, bringing a DEIR lens to advising agency staff on human-centered business processes to impact agency culture and services in a way that increases equity, inclusion, and respect within the agency and for the communities we serve.
The Department of Ecology's mission is to protect, preserve and enhance Washington's environment and promote the wise management of our air, land, and water for current and future generations. The agency's vision is that our innovative partnerships sustain healthy land, air, and water in harmony with a strong economy.
The mission of the Human Resources Office (HRO) is to develop successful employees, promote healthy and productive relationships, ensure safe work environments, and recruit great talent to achieve Ecology's mission.
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people.
E cology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
A wellness program that offers education, fitness classes, and an agency-wide fondness for outdoor meetings.
Opportunities to serve your community and make an impact through meaningful work.
Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.
Equity : We champion equity, recognizing that each of us need different things to thrive.
Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work.
Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement.
We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued. During Healthy Washington Roadmap to Recovery, employees are working a combination of in-office and/or telework based on position and business need. Currently, the Training Team is primarily teleworking. However, in-person work may be required in the future, to meet customer and business needs. In addition, when facilitating or producing virtual learning events, these positions must do so from a location with adequate internet/bandwidth connectivity and privacy from interruptions. If these positions do not have such a location in a home office, they may perform this function from one of the Ecology Training Team classrooms in the Lacey Headquarters Building. Ecology is following current state guidance regarding building occupancy, mask requirements, health screening questions before entry, and social distancing.
Application Timeline: This position will remain open until filled, with an initial screening date of January 11, 2022 . In order to be considered for initial screening, please submit an application on or before January 10, 2022 . The agency reserves the right to make an appointment any time after the initial screening date.
Duties
What makes this role unique?
Diversity, equity, inclusion, and respect (DEIR) is a fast-paced field where knowledge and expertise is rapidly changing and emerging. In addition, everyone has different lived experiences, and brings a unique background and perspective to DEIR conversations. The DEIR Facilitators will have the opportunity to deliver training and facilitate learning activities in an environment where staff will have varied levels of understanding and receptivity to this type of learning, and where staff will be looking for very concrete action steps they can take to know they are making progress on their DEIR journeys.
What you will do:
Deliver professional level learning using a variety of modalities, including in-person and virtual classroom, to meet the development and performance needs and Washington State competency-based goals of Ecology in diversity, equity, inclusion and respect (DEIR). Ideate and develop other DEIR learning and development opportunities such as self-help intranet resources, 2 person partner teams, and other less formal small group activities.
Provide advice, interpretation, and counsel to customers on DEIR topics. Work as an in-house expert consultant for DEIR learning.
Bring a DEIR lens and perspective to consulting on agency processes and practices related to workforce, personnel, human relations, leadership, communications, and people skills. In collaboration with customers and stakeholders, you will identify opportunities for increasing awareness and improving business processes for greater diversity, equity, inclusion and respect.
Based on consultation with agency leaders and programs, you will develop professional level learning, curricula and support materials to meet specific development and performance needs and competency-based goals of Ecology in DEIR, and related areas.
Work collaboratively with Core Training Team to market, make available, and document DEIR learning opportunities.
Serve as a SharePoint site owner for pages and content related to DEIR learning.
Qualifications
Required Qualifications: Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, educational and volunteer experience. See below for how you may qualify.
A total of Seven (7) years of experience and/or education as described below:
Professional level Experience - Broad-based professional Human Resource experience that may include a combination of the following:
Successful track record with employees, managers, supervisors, and executives consulting on HR Services such as training & orientation, recruitment, diversity, equity, and inclusion, reasonable accommodations, career counseling, employee relations, labor relations, HR operations, or workforce planning.
Professional work experience in an organization’s human resources office in diversity, equity, inclusion, training, organizational development, recruiting, staffing, career counseling functions, applying federal and state employment laws, rules, processes, and agency policies.
Developing and maintaining long-term, effective professional DEIR networks.
At least a year of one or more of the following (may be concurrent with total years of experience):
Instructional delivery to adults in measurable knowledge and skill development including instructing alone and with other instructors.
Facilitative instruction and blended learning experience, using strategies beyond lecture.
Experience facilitating learning activities that encourage employees with varied backgrounds, opinions and perspectives to participate and engage with course content. Successfully holding space for emotionally difficult conversations with individuals or teams whose perspectives, lived experiences, and opinions differ.
Outside of the classroom, experience listening to customer feedback, evaluating learning, and, based on this input, developing solutions to meet learner and organizational needs.
Experience effectively facilitating new employee orientation, small group activities such as team building, workshops, meetings, and forums.
Creating and writing curriculum or other learning/education materials.
Knowledge and experience with applying adult learning theory and social learning theory in learning, training or educational environments.
Education: involving a major study in: human resources, organizational development, business, social or behavioral science, or other allied field.
Experience and education combinations of how you can meet the requirements for this position:
Possible Combinations
College credit hours or degree
Years of required experience – as listed above.
Combination 1
No college credit hours or degree.
7 years of experience
Combination 2
I have 30-59 semester or 45-89 quarter credits.
6 years of experience
Combination 3
I have 60-89 semester or 90-134 quarter credits (AA degree).
5 years of experience
Combination 4
I have 90-119 semester or 135-179 quarter credits.
4 years of experience
Combination 5
A Bachelor's Degree
3 years of experience
Combination 6
A Master's Degree
2 years of experience
Desired Qualifications:
We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Education and/or work experience with focus on education; sociology; ethnic studies; organizational behavior or management; adult learning; instructional systems; instructional design and technology; education technology; diversity, equity, inclusion and respect (DEIR); or a closely related field.
Experience designing and delivering learning and development solutions specific to diversity, equity and inclusion competency.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
Three professional references.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Please be sure to select the Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Audrey Pitchford at: Audrey.Pitchford@ecy.wa.gov . Please do not contact Audrey to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth *See the Benefits tab in this announcement for more information Student debt: how working for Ecology can help The Department of Ecology is a qualifying employer for the Public Service Forgiveness Program (PSLF). See https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service for more details.
To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency.