Sr. Product Manager

  • Frontier Communications
  • May 03, 2023
Full time Project Manager Telecommunications

Job Description

Job Title: Senior Product Manager

When you’re in the business of making connections, diversity and inclusion become part of your fiber.  We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different, and you can add value, we encourage you to apply! #BuildGigabitAmerica 

About Us:

Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit America™, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com.

Job Description:

The Senior Product Manager will have an exciting and unique opportunity to be a part of a new complex solutions team focused on developing and supporting Frontier’s most strategic customers’ needs in order to maximize growth for our complex managed solutions. Responsibilities for the position include input gathering from internal stakeholders and customers, authoring of solution requirements, and solution development associated with fast paced and highly visible efforts. Candidate is expected to bring urgent, “Attack Carrier” approach to growing the Frontier Solutions business. The selected candidate will also track, manage, and report on a solutions roadmap. The role will report to the Director, Product Solutions but will interact with numerous key stakeholders across the company.

Responsibilities:

  • Exceeding projected revenue goals
  • Laser focus on bespoke or custom-repeatable solutions on time, to specification, on cost and to meet or exceed quality goals.
  • Responsible for comprehensive lifecycle management and development of assigned Managed Solutions product line in order to achieve sales and revenue targets. Provide input on vision, strategy and tactical plan for the Managed Solutions Portfolio
  • Establish a vendor-support plan, foster, build and maintain key vendor relationships
  • Develop custom / complex solutions for Frontier’s largest and most strategic customers. Direct those involved in the design, modification, and evaluation of all phases of a specific product or group of products from product definition through production and release.
  • Serve as an incubation center for future Go to Market strategies
  • Collaborate extensively with customers and peers around ways to continually deliver greater solutions-based value to our customers
  • Identify customer needs to Frontier's current products; and create custom/bespoke solutions where Frontier's current product set does not enable customer needs.
  • Apply both tactical and strategic go-to-market models aimed at growing the customer base
  • Assist the customer in maximizing the return on their investment with Frontier
  • Establish Frontier Solutions as the ‘Trusted Advisor’ for strategic clients
  • Bring net new and innovative ideas to both internal teams and customers
  • Assist in creating an environment of teamwork and continuous improvement
  • Demonstrate a commitment to excellence (i.e., strong business acumen)
  • Partner with sales and additional pre-sales engagement members to align goals and ensure ongoing refinement
  • Promote use of new technologies and response to industry-leading trends to drive product development
  • Support sales channels’ specialized training, competitive assessment and customer engagement
  • Conduct comprehensive market analysis to understand competitive dynamics and trends for managed solutions and use this information to shape the product strategy
  • Perform competitive analysis and conduct market research. Maintains updated view of key competitive changes. Collaborate with technology and marketing teams to develop and deliver technical and marketing product collateral, including brochures, case studies, presentations, webinars, website content and white papers.

Required Qualifications:

  • Proven track record of development and delivering of highly-valued, complex solutions that do not cleanly fit w/in a core product portfolio.
  • Proven track record and solid understanding of complex network solutions for customers (ex. but not limited to Cybersecurity, Cloud Solutions, Colocation, Storage, Virtualization, IoT, and Network Monitoring and Application Performance)Proactive in adopting sales best practices and a leader in process adherence
  • Ability to get customers involved in creating business cases and value propositions
  • Comfortable speaking with C-suite about financial metrics, calculations, and assumptions in the business case
  • Demonstrates market and industry knowledge and recognizes changing market trends
  • Ability to oversee talent development programs and efforts
  • Demonstrates the ability to link corporate strategic goals to work objectives
  • Strong collaboration skills and ability to work alongside multiple team members
  • Proven record of meeting/exceeding established goals
  • Highly resourceful when need to overcome barriers and objections
  • Ability to communicate with all levels within the customer/prospect’s organization
  • Ability to communicate and present to Frontier management as required
  • Aptitude and eagerness to learn from a new environment, handle multiple projects and tasks
  • and make an impact quickly
  • Ability to work independently work to plan, prioritize and organize effectively
  • Ability to communicate with all levels of management and company personnel
  • Excellent presentation, written and verbal communication skills
  • Applicants must have BA/BS degree from a four-year College or university, MBA Preferred

 

Frontier salaries estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Get MatchedUpload Your Resume And See Jobs That Match Your Skills And ExperienceUpload Your ResumeMatch Unknown

Occupations

Program Management, Project Management, Telecommunications Administration-Management

URL