Office Operations Manager

Title: Office Operations Manager

Department: Human Resources & Administration

Status: Exempt

Reports to: Director of IT and Administrative Infrastructure

Positions Reporting to this Position: None

Location: Washington, DC - Hybrid

Travel Requirements: Up to 10%

Union Position: Yes

Job Classification Level: D

Salary Range (depending on experience): $75,945 - $92,697

General Description:

LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.

For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30 state affiliates, and grassroots and community organizing programs across the country.

LCV is hiring an Office Operations Manager who will directly support the Director of IT and Administrative Infrastructure. The Office Operations Manager will play a critical role in overseeing the operations for LCV and LCV Education Fund’s Washington D.C. office, while ensuring that we are creating an office environment that is inclusive and welcoming for our staff. Responsibilities include managing vendor relationships related to D.C. office operations, overseeing administrative projects for the D.C. office, providing all new employees and interns with appropriate onboarding information, ensuring that equipment and resources are distributed equitably to all of our office locations across the country, and assisting the Director of IT and Administrative Infrastructure with implementing strategic IT priorities for LCV and LCV Education Fund. This position is required to work in-person in the Washington, DC office two days per week.

Responsibilities:

• Manage office operations and administrative support (phones, copiers, eFax, postage meter, etc.) in our Washington, D.C. office and ensure that we are creating a welcoming and inclusive environment for our staff.
  • Manage vendor relationships related to D.C. office operations.
  • Manage work order request submissions to building engineer/manager and applicable D.C. office vendors.
  • Oversee coffee, snack, and kitchen/office supply orders, and work with Administrative Associate to ensure that expenses are being tracked.
  • Ensure that policies and guides related to D.C. office operations are regularly circulated to staff who work from or frequently visit the D.C. office (DC office emergency evacuation plan, LCV’s COVID-19 Policy, Envoy Instructions, Copier/Printer Instructions, etc.)
  • Oversee administrative projects for the D.C. office, ensuring the office space is accessible for all staff and visitors, taking into consideration individuals with differing abilities and ensuring intentional planning and design when executing these projects.
  • Work with the IT vendor to assist with IT projects in the D.C. office, when needed.
  • Support the Director of IT and Administrative Infrastructure with the annual budgeting process as it relates to D.C. office administrative expenses.
  • Assist staff with technology setup in LCV’s large conference room, as needed.
• Coordinate onsite operations onboarding for all new hires and interns based out of the Washington D.C. office. 
  • Provide all new staff members with a tour of the DC office and ensure they are aware of office operations and security procedures.
  • Assign a vacant office or cube to new hires or interns, based on the Work Location Policy requirements. 
  • Work with Administrative Associate to ensure assigned office spaces are set up with appropriate technology and equipment prior to a new hire’s start date.   
  • Train new staff members on how to use Envoy, LCV’s electronic sign-in system.  If a new staff member has an assigned office or cube, add the assignment to Envoy. 
  • Ensure new staff members have a working Datawatch card so that they can access the suite. 
• Work with the Director of IT & Administrative Infrastructure to ensure that our organization’s office operations policies and procedures are in alignment with our organizational values of accountability, anti-racism, community, innovation, learning and sustainability.
• Assist the Director of IT and Administrative Infrastructure with reviewing LCV and LCV Education Fund office lease and sublease agreements. Keep track of where the organization maintains these agreements.
• Work with the Director of IT and Administrative Infrastructure to ensure all staff and LCV offices have appropriate equipment, furniture, and office supplies and that these resources are distributed equitably.
• Collaborate with operations staff in our remote offices (Arizona, Nevada, Texas) to ensure each office has an updated emergency evacuation plan.
• Support the Director of IT and Administrative Infrastructure in implementing annual strategic IT priorities.
• Contribute to LCV’s commitment to integrating racial justice and equity into the work we do and ensuring an inclusive organizational culture.
• Travel up to 10% for staff retreats, trainings and conferences, as needed.
• Conduct in-office responsibilities from LCV’s Washington D.C. office at least two days per week.
• Perform other duties as assigned.

Qualifications:

• Work Experience: Required - 4 years of office administrative experience, including experience with project management, writing/creating documents for internal communication and distribution to staff,  working with and managing external vendors, training, and working with and managing spreadsheets. Preferred - Experience with scheduling. Experience working with a non-profit organization. Experience with technology workstation setup and technology troubleshooting. 
• Skills: Highly attentive to detail, proactive, and able to take ownership of routine tasks; excellent written and oral communications skills; proficient in Microsoft Office Suite and Google Suite; able to maintain confidentiality; strong organizational skills; exhibits strong judgment; self-starter; works well in a fast-paced environment; ability to handle multiple tasks under pressure of deadline and work for several people; plans and can see the big picture. Ability to troubleshoot common IT/technology issues preferred. 
• Cultural Competence: Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. Commitment to equity and inclusion as organizational practice and culture. Understands how environmental issues intersect with racism, economic and social inequality in the U.S. and has a passion for working to dismantle these systems.
• Working Conditions: This job operates in a professional office environment, and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and audiovisual systems. This position requires remaining in a stationary position, often standing or sitting at the front desk for prolonged periods. This position also involves office management; it requires frequently moving about inside the office to access office equipment, occasionally moving objects up to 20 pounds, and seldom positioning oneself to maintain equipment. Applicants need to be located in and legally authorized to work in the United States. LCV requires all employees working from our offices or participating in in-person meetings or events to be fully up-to-date on their COVID-19 vaccinations, subject to reasonable accommodation as required by law.

LCV offers a comprehensive and competitive benefits package that includes vacation, sick and parental leave, personal days, paid holidays, health insurance (two plan options for staff to choose from), dental and vision insurance, life and disability insurance (short- and long-term), Flexible Spending Account, 401(k) retirement plan with company matching contribution, commuter benefits program, sabbatical, and student loan assistance.

To Apply: Send cover letter and resume to hr@lcv.org with “Office Operations Manager” in the subject line by July 13, 2023. No phone calls please. 

LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org.

https://www.lcv.org/careers/office-operations-manager/