Volunteer Center Coordinator

Who We Are

At the Regional Food Bank of Oklahoma, our mission is to lead a network that provides nutritious food and pathways to self-sufficiency for people facing hunger. We believe everyone–of every race, gender, sexuality, age, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to food security which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to remain on the front lines, along with our community-based partners, to provide nutritious food and resources for Oklahomans facing hunger.

A Day in the Life

Representing the Food Bank:

• Represent the Food Bank professionally and courteously to volunteers.
• Foster relationships with volunteers to help the mission.

Creating a Safe Environment:

• Ensure cleanliness in volunteer work areas (break rooms, repack rooms, restrooms).
• Prepare and stock necessary supplies for volunteer activities.

Coordinating Volunteer Activities:

• Set up daily volunteer activities with all required materials ready.
• Train and supervise volunteer groups during their work.

Maintaining Records and Feedback:

• Keep accurate records and activity reports on product worked and volunteer participation.
• Provide feedback from volunteer activities to Volunteer Center leadership.

Demonstrating Enthusiasm and Communication:

• Demonstrate enthusiasm and passion for the Food Bank's mission.
• Inform volunteers about other opportunities to help the Food Bank (volunteering at program sites, donating food, and funds).

Facilitating Volunteer Experience:

• Greet and give tours of the Food Bank to volunteer groups.
• Clean and prepare workstations and break rooms for the next volunteer group.

Promoting Innovation and Partnership:

• Maintain positive working relationships with all Food Bank departments.
• Assist in designing specific tasks for volunteers to enhance productivity and efficiency.
• Participate in process improvement teams and recommend innovative solutions.

Food Safety and Compliance:

• Adhere to food safety standards, including AIB best practices.

Synergy and Flexibility:

• Must be able to work in a team-based environment.

Learning and Proficiency:

• Willingness to learn and assist volunteers with Give Pulse.
• Mastery of Volunteer Center talking points.
• Proficiency in software and technology used by the Volunteer Center.

Training and Public Speaking:

• Proficiency in setting up and training for all volunteer projects.
• Willingness to take part in public speaking training related to discussing the Food Bank's mission with volunteers.
• Begin training in one of three core competencies: Inventory, Food Safety/PPC, or Internal Special Events.
• Completion of customer service training.

Your Impact

Volunteer Engagement and Retention:

• Positive relationships with volunteers.
• Volunteers stay engaged.
• Volunteers continue to contribute time and effort to the mission.

Increased Efficiency:

• Volunteer groups are well-prepared and productive.
• Efficiency in repackaging food items, stocking supplies, and maintaining a clean environment.
• Can focus on their tasks without unnecessary interruptions.

Mission Advancement:

• Efficient and well-coordinated volunteer program.
• Greater impact on the mission.

Community Outreach:

• Positive connections with volunteers.
• Attracts new supporters and donors to the organization.

Data and Feedback:

• Assess the impact of volunteer efforts.
• Identify areas for improvement.
• Know experiences and make necessary adjustments to enhance the volunteer program.

This position entails overseeing volunteer workers, providing guidance, coordinating their efforts, and offering consultations for all volunteer-related activities.

Career Page