Enrollment Systems Analyst

Clark College is currently accepting applications for a full-time, 12-month, exempt Enrollment Systems Analyst position in Enrollment Services. This position will work as part of a collaborative team and report directly to the Associate Dean of Enrollment Services/Registrar. This position will play a crucial role in analyzing, designing, and implementing system enhancements and solutions to optimize the enrollment process. This position has the option to have a hybrid work schedule.
 
At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.

JOB DUTIES AND RESPONSIBILITIES:

• Provide oversight and technical support for ctcLink and legacy student information systems and other enterprise applications.
• Plan, implement, and maintain complex recurring and ad-hoc ctcLink and Oracle PeopleSoft processes for term activation, post-enrollment requisite checking, enrollment and validation appointments, waitlists, student groups, service indicators, and other processes supporting student enrollment activities.
• Analyze, design, test, implement, and support new functionality and innovative solutions in support of the department’s long-term goals of increased automation, robust quality control, and continuous process improvement to enhance the experience of students and colleagues and improve departmental accuracy and efficiency.
• Serve as a ctcLink query developer (PeopleSoft PSQuery), receiving internal and external data requests and assisting colleagues in identifying and updating existing queries, and creating new queries as needed.
• Conduct in-depth analysis of current enrollment services systems, processes, and workflows to identify areas for improvement, efficiency gains, and enhanced user experiences.
• Collaborate with stakeholders, including enrollment managers, admissions officers, IT teams, and other relevant departments to gather requirements, document business needs, and define project objectives.
• Develop comprehensive business process documents (BPDs), and functional specifications ensuring alignment with the organization's strategic goals and objectives.
• Perform thorough feasibility studies and impact assessments to evaluate proposed system changes, including potential risks and benefits.
• Facilitate workshops, interviews, and meetings to elicit requirements and foster effective communication between technical and non-technical teams.
• Analyze and interpret data to generate actionable insights, metrics, and reports, supporting data-driven decision-making processes related to enrollment services.

JOB READINESS/WORKING CONDITIONS: 

• Strong analytical, planning, organizing, coordinating, and critical thinking skills. 
• Effective conflict resolution and interpersonal skills. 
• Excellent communication skills including written, presenting, and active listening. 
• Ability to handle and prioritize multiple tasks. Detail oriented and possesses exceptional organizational, time management, and problem-solving skills.  

MINIMUM QUALIFICATIONS:

• Bachelor’s degree from an accredited college or university preferably in information technology, data analytics, or related field. 
• Three (3) years of business analyst and/or progressively responsible experience in student services or related area working with data, records management, and technical systems administration. 
• Experience working with student information systems and higher education policies and procedures.
• Experience creating SQL based reports, queries, scripts, and other analytical tools.
• Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds. 

WHAT WE OFFER:

• A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.  
• McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.   
• Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.  
• Campus bookstore offers snacks, apparel, and specialty supplies.  
• On-campus early childhood education care program (pending registration and availability). 
• Gym and recreation facilities available for membership.  
• Clark promotes wellness with a variety of different workshops and events.

 
SALARY RANGE: $81,693-$92,749 annually (commensurate with qualifications and experience).
Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases.
Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver.
 
APPLICATION PROCESS
Required Online Application Materials:

• Clark College Online Application 
• Current resume, with a minimum of three (3) references listed
• Cover letter describing background and experience related to qualifications and responsibilities of the position
• Responses to the supplemental questions included in the online application process

 
Please apply online at www.clark.edu/jobs.

To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu.
 
APPLICATION DEADLINE:  
Required application materials must be completed and submitted online by 3 p.m., September 28, 2023.
 
CONDITION OF EMPLOYMENT:
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Completion of academic degrees will also be verified through receipt of official transcripts.

DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360)992-2105 or by video phone at (360)991-0901.
 
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu. The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php.
 
ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.
 
CORRECTIONS OR EXTENDED NOTICES
Corrected or extended notices will be posted online and in the Human Resources Office.
 
Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.
 
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community.  The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu, 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.

Clark College Human Resources
September 12, 2023
23-00059-2

https://www.clark.edu/jobs