Temporary IT Infrastructure Technician (F/T*)

Posting Details

POSTING INFORMATION

Internal Title

Temporary IT Infrastructure Technician (F/T*)

Department

Networking and Engineering

Minimum Requirements

Associates degree or High School diploma and two years network and computer installation experience, or any equivalent combination of education, training, and experience. Experience in a call support center environment is preferred. Proficient knowledge with PCs, Macs, network devices, printers, projectors & other computer and A/V peripherals. Proficient analyst, technical & troubleshooting skills. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Required Knowledge, Skills and Abilities

Knowledge of campus applications (MS Office, Outlook, and e-mail clients.) Must have knowledge of networks with Ethernet, wireless & other network protocols. Knowledge of Audio and Visual equipment as it relates to projection, audio and switching equipment. Excellent customer service, communication, verbal, written, & interpersonal skills. Ability to follow procedures and keep accurate records.

Additional Comments Regarding Position

Ability to lift, move and adjust up to 40 lbs of equipment. May require nights and weekend work. Some overnight travel may be required. May be required to carry and respond to after hours.

*The candidate filling this position may be eligible for healthcare benefits.

Special Instructions to Applicants

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

**Pay rate is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check.

All applications must be submitted online https://jobs.cofc.edu.

Hours Per Week

40

Pay Rate

**$23.00

Posting Date

02/07/2024

Closing Date

02/21/2024

Benefits

• Health/Dental/Vision – Click Here
• Life Insurance
• Long Term Disability
• Retirement
• Free CARTA Bus Service
• Employee Assistance Program (EAP)

Open Until Filled

No

Posting Number

T202403

EEO Statement

The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.

Quicklink for Posting

https://jobs.cofc.edu/postings/14939

Job Duties

Job Duties

Activity

Serves to support and maintain PC/ Wired and Wireless, and Audio and Visual technologies through the campus. Use remote tools to troubleshoot A/V and network equipment. Escalates issues when the scope of problems warrant. Initiates and maintains consistent communication about the status of equipment/system with customers, team members and vendors. Troubleshoots & resolves computer problems with PC’s, Macs, printers, network hardware, cables, etc. using remote tools and working in classrooms and common areas. Provide consultation, technical expertise & installation services to faculty for classroom and lab use.

Essential or Marginal

Essential

Percent of Time

50

Activity

Works with A/V Integration team in equipment configurations for installations, including Audio and Video equipment for classrooms, TV mounts, projection equipment, and related hardware.

Essential or Marginal

Essential

Percent of Time

20

Activity

Install, troubleshoot, & repair connections to the campus wireless network at the access layer through remote tools.

Essential or Marginal

Essential

Percent of Time

10

Activity

Implement and support policies and procedures of the IT department. This includes Security and antivirus initiatives. Assist with IT project implementations.

Essential or Marginal

Essential

Percent of Time

10

Activity

Maintain accurate inventory of hardware and equipment through designated applications. Maintain order and security of designated surplus equipment through proper channels with proper documentation.

Essential or Marginal

Essential

Percent of Time

10