Accounts Receivable Officer

Posting Details

POSTING INFORMATION

Internal Title

Accounts Receivable Officer

Position Type

Classified

Faculty / Non-Faculty / Administration

Non-Faculty

Pay Band

4

Level

4

Department

Treasurer

Job Purpose

Accounts Receivable Officer acts as the primary collection agent for CofC for student and non-student receivables. Communicates with students and authorized representatives of the student to resolve receivable issues.

Minimum Requirements

High School diploma and 3 years of experience in collections is required. Associates degree in Accounting or Business Management and 3 years experience with collections is preferred. Experience with Microsoft Office.

Required Knowledge, Skills and Abilities

Must be familiar with FERPA regulations, the Fair Debt Collections Practices Act, the Fair Credit Reporting Act and any other state and federal regulations regarding collections. Must be able to work professionally when confronted with disagreeable and argumentative individuals. Must have excellent customer service skills.

Additional Comments Regarding Position

Acts as back-up supervisor in the absence of the Student Loan Accounting and Receivables Supervisor.

Special Instructions to Applicants

Please complete the application to include all current and previous work history and education.  A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

*Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background and credit check.

All applications must be submitted online https://jobs.cofc.edu. 

Salary

*$36,535 - $43,000

Posting Date

02/15/2024

Closing Date

02/29/2024

Benefits

• Insurance:  Health/Dental/Vision
• Life Insurance
• Paid Leave:  Sick/Annual/Parental
• Retirement
• Long Term Disability
• Paid Holidays
• Free CARTA Bus Service
• Employee Tuition Assistance Program (ETAP)
• Employee Assistance Program (EAP)
• Full Benefits Package – Click Here

Open Until Filled

No

Posting Number

2024024

EEO Statement

The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.

Quicklink for Posting

https://jobs.cofc.edu/postings/15020

Job Duties

Job Duties

Activity

1. Communicates with students (past & present) or their authorized representative, by telephone, in person or in writing, to resolve delinquent receivables. Reviews financial status with individual; counsels and advises person of their payment obligations; discusses payment options; attempts to collect receivables at contact or obtain commitment of payment. Adheres with Federal regulations governing the collection of Accounts receivable, including, but not limited to FERPA student privacy regulations, the Fair Debt Collections Practices and other state and federal regulations.

Essential or Marginal

Essential

Percent of Time

30

Activity

2. Communicates with the appropriate parties for non-student receivables by telephone, in person or in writing. Discusses and negotiates options available to resolve delinquencies in an appropriate and timely manner.

Essential or Marginal

Essential

Percent of Time

25

Activity

3. Performs diligent follow-up on excessive delinquencies, including skip-tracing &/or recommending legal action. Keeps supervisor informed of collection efforts and uncollectible receivables. Creates and maintains detailed listings of all student and non-student debts in arrears for current and past accounts receivable. Tracks all receivables in default of prearranged payment plans.

Essential or Marginal

Essential

Percent of Time

25

Activity

4. Works closely with outside collection agencies to assist with collecting outstanding receivables. Answers questions and supplies backup information to agencies as needed.

Essential or Marginal

Essential

Percent of Time

15

Activity

5. Responsible for daily transport of deposits to the college’s bank. Provides back-up for the cashiering staff and is responsible for answering the telephone for incoming calls as well as tracking and returning calls left on the Treasurer’s Office voice mail.

Essential or Marginal

Essential

Percent of Time

5