Position Description:
This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations in Fort Myers. This position is for an ON-CALL team member. All required job training will be provided to the qualified candidate upon hire.
The hours of operation for this position are Monday-Friday from 7:45 a.m.-4:15 p.m. All efforts are made to notify on-call technicians in advance when additional coverage is needed. However, this notification may be short notice depending on the occasion. Employees are on an "as-needed" basis so a steady income stream cannot be guaranteed. This position is a perfect fit for candidates with flexibility, seeking supplemental income, and/or for those who still want to be active in a work environment without a committed schedule.
Primary Responsibilities:
Highlights of Responsibilities:
It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, manage the applicants with sensitivity, and ensure the applicant is treated with respect as a customer of the USCIS ASC.
Furthermore, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant's paperwork and identifications, electronic biometric data, and reports.
Required Qualifications:
Preferred Qualifications:
This document is not intended to cover or contain a comprehensive listing of all job related activities, duties or responsibilities that are required of the employee. Due to the nature of the industry, job tasks may be changed as necessary to meet the needs of the customer.
AMTIS Inc. is an equal opportunity employer providing equal employment opportunities (EEO) to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://www.applicantpro.com/j/3247171-873489
BlackFish is an 8(a)-certified small business offering mission-specific professional services to federal, state, and commercial clients. Whether through applying innovative IT solutions or providing healthcare management support services, BlackFish consultants use their problem-solving skills to turn challenges into opportunities. ISO 9001:2015 certified and appraised at CMMI Services V2.0 maturity level 2, all of these services are supported by high quality, standardized, and repeatable processes.
In 2018, BlackFish acquired AMTIS, Inc. in order to leverage its proven structure to provide a solid platform for continued growth. This acquisition combined the talented staff, experience, and capabilities of both firms. AMTIS brings extensive experience in training and evaluation, professional, and business processing services.