Operations Specialist

To provide analytical support to Choate Hall & Stewart’s Wealth Management Department and Choate Investment Advisors. Cash and asset requests will be reviewed, entered into custodial accounting systems with proper coding, taxation and description and sent for approval.

 Job Functions:

• Process ad-hoc cash requests including checks, wires, ACH payments, transfers and receipts. This involves managing assigned request inboxes, reviewing the request to ensure all necessary information is included and is accurate and entering the request into the appropriate custodial accounting system.
• Responsible for identifying, setup and maintenance of all recurring cash items including, but not limited to, bill payments. Create and maintain individual client payment schedules and reconcile payment process daily. Work with trust advisors and electronic file specialists to identify potential late payments and receipts.
• Reconcile cash balances - involves reviewing exception reports provided by custodian bank and researching discrepancies. All discrepancies must be addressed same day and resolved within 2 business days.
• Assist asset team with asset setup and classification, processing internal account transfers and stock gifting.
• Assist Private Investment Team in processing capital calls and distributions.
• Maintain account and client data on accounting system. This includes statement setup, client portal setup, address changes, account/client personnel and investment details.

Essential Competencies:

• Works proactively with others to support efforts within a department or function of the Firm.
• Strong Excel skills.
• Maintains current knowledge of trends and developments affecting the area of specialization.
• Uses innovative thinking and exercises sound judgment to achieve results.

Qualifications:

• Bachelor’s Degree required. Concentration in Accounting, Finance, or Business Administration preferred.
• 3-5 years of progressive experience within Trust Operations required. Will consider internship experience within Wealth Management.
• Knowledge of Trust Operation procedures and the processing of individual account transactions.
• Excellent client interaction skills.
• Must be a team player and be able to consistently meet deadlines.

To provide analytical support to Choate Hall & Stewart’s Wealth Management Department and Choate Investment Advisors. Cash and asset requests will be reviewed, entered into custodial accounting systems with proper coding, taxation and description and sent for approval.

 Job Functions:

• Process ad-hoc cash requests including checks, wires, ACH payments, transfers and receipts. This involves managing assigned request inboxes, reviewing the request to ensure all necessary information is included and is accurate and entering the request into the appropriate custodial accounting system.
• Responsible for identifying, setup and maintenance of all recurring cash items including, but not limited to, bill payments. Create and maintain individual client payment schedules and reconcile payment process daily. Work with trust advisors and electronic file specialists to identify potential late payments and receipts.
• Reconcile cash balances - involves reviewing exception reports provided by custodian bank and researching discrepancies. All discrepancies must be addressed same day and resolved within 2 business days.
• Assist asset team with asset setup and classification, processing internal account transfers and stock gifting.
• Assist Private Investment Team in processing capital calls and distributions.
• Maintain account and client data on accounting system. This includes statement setup, client portal setup, address changes, account/client personnel and investment details.

Essential Competencies:

• Works proactively with others to support efforts within a department or function of the Firm.
• Strong Excel skills.
• Maintains current knowledge of trends and developments affecting the area of specialization.
• Uses innovative thinking and exercises sound judgment to achieve results.

Qualifications:

• Bachelor’s Degree required. Concentration in Accounting, Finance, or Business Administration preferred.
• 3-5 years of progressive experience within Trust Operations required. Will consider internship experience within Wealth Management.
• Knowledge of Trust Operation procedures and the processing of individual account transactions.
• Excellent client interaction skills.
• Must be a team player and be able to consistently meet deadlines.