Digital Manager

Civic Nation seeks a Digital Manager to manage components of Civic Nation’s digital strategy and programs with a focus on email and social media. The candidate must have experience writing and developing content for digital programs, email campaigns, or digital organizing efforts, preferably in the nonprofit and/or political advocacy space. A successful candidate will be a self-starter with strong attention to detail, and the ability to multitask. This role will report to the Director of Mobilization and will manage a Digital Coordinator. This person will primarily focus on three of Civic Nation’s initiatives: It’s On Us, We The Action and the Change Collective. 

ABOUT THE COMMUNICATIONS TEAM

The Communications Team is focused on telling the story of Civic Nation’s work. Through creative messaging, digital activations, media relations, and more, the Communications Team amplifies the work of all Civic Nation initiatives and campaigns. 

ABOUT CIVIC NATION

Civic Nation is a nonprofit ecosystem for high-impact organizing and education initiatives working to build a more inclusive and equitable America. Civic Nation shifts culture, systems, and policy by bringing together individuals, grassroots organizers, industry leaders and influencers to tackle some of our nation’s most pressing social challenges. Six initiatives and campaigns are a part of the Civic Nation family: When We All Vote, ALL IN Campus Democracy Challenge, It’s On Us, We The Action, the Change Collective, and SAVE On Student Debt.

YOUR IMPACT

• Serve as lead on email and social media strategy for a set number of Civic Nation’s initiatives
• Lead content development for Civic Nation initiatives across social platforms including content drafting, coordination with design and video teams, posting and community management.
• Manage email programs, including calendar, fundraising and testing
• Oversee execution and production of emails including drafting, approvals, sending and optimization.
• Develop digital plans to lay out strategy for assigned initiatives including goals, target audience and tactics for engagement. 
• Set digital goals across email and social for growth and engagement. Report and analyze metrics to track progress toward those goals. 
• Draft social toolkits and provide additional social support around big moments, including content capture at in-person events.
• Support the creation of social media assets in Canva and other platforms.
• Manage a Digital Coordinator who will assist with content drafting, posting and email production.
• Collaborate with the team on the larger digital strategy for multiple programs and initiatives at Civic Nation.

YOUR EXPERIENCE

• 3+ years of experience in nonprofit and/or political environments, including internships.
• 1+ year of supervisory or management experience. 
• Demonstrated experience balancing multiple projects on tight deadlines.
• Demonstrated experience communicating effectively with diverse audiences.
• Experience with social media management platforms like SproutSocial a plus. 
• Experience using email CRMs such as EveryAction. 

YOUR COMPETENCIES

• Excellent writing and copy-editing skills.
• Strong written and oral communication skills.
• Exceptional attention to detail. 
• Strong organizational and time management skills.
• Fluency on social platforms including Instagram, TikTok, LinkedIn, Facebook, Twitter (X), and Threads. 
• Proficiency in reporting and analyzing social and email data in order to inform decision-making.
• Ability to listen, comprehend, and connect with a diverse group of individuals at all levels and in all corners of the organizational structure. 
• Strong teamwork, critical thinking, multi-tasking, and problem-solving skills.
• Comfortability in independent project work and frequent fluctuations in workload.

SALARY & BENEFITS

The Washington, DC-based salary range for this position is $70,000 - $75,000 (will be adjusted for cost of labor for the candidate's work location) annually, commensurate with experience. Our comprehensive benefits plan includes 100% employer-paid health, dental, and vision insurance for employees, flexible paid time off, paid family & medical leave, access to a 401k plan, and more.

PROCESS TIMELINE

Candidates can expect the following hiring process and timeline (please note that this timeline may be subject to change):  

• June 10 – 14: First-Round Interviews
• June 17 – 20: Writing Assignment
• June 21 – 25: Final Interviews
• June 26: Hiring Decision announced

All candidates will be notified via email of the status of their application on or before the completion of the search.

TO APPLY

To apply, submit a cover letter and resume through our Careers page. The cover letter, addressed to Emma Welsh-Huggins, should be concise, compelling, and include why you would like to work for Civic Nation. Applications will be accepted until June 7, 2024. 

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At Civic Nation, diversity, equity, and inclusion are directly aligned with the fundamental belief that people are inherently capable but often lack opportunity. We know that a diverse workforce allows us to see problems in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal-opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.