Support Specialist at the Redistricting Data Hub

The Redistricting Data Hub (RDH) provides individuals, good government organizations, and community groups the data, resources, and knowledge to participate effectively in the redistricting process.

As the Support Specialist at RDH, you will become well-versed in redistricting data, processes, and mapping tools. You will assist our data team by researching or collecting critical information, and represent the organization publicly by scheduling calls with key data users and answering questions emailed to our Help Desk. You will help draft and send outreach materials, such as our newsletter or user surveys. You will work with various tools to monitor our website and generate insights and reports.

Responsibilities of the Support Specialist include, but are not limited to:

• Assisting with data collection efforts by contacting counties to obtain precinct boundary maps and researching candidate information
• Providing technical support to the public by researching and answering questions sent to the RDH Help Desk
• Drafting and managing email campaigns and other outreach materials
• Working with the Director to draft scripts, create slides, and record content for video tutorials and public trainings
• Coordinating invitations, promotion, and other hosting logistics for guest speakers, in-person convenings, and online public trainings
• Scheduling and taking notes on video or phone calls between RDH and stakeholders, data partners, and other external organizations

How to Apply
Send an email to work@redistrictingdatahub.org with the subject line “Support Specialist.” Include:

• Resume
• 2 references (academic or professional)
• Short essay (200 words max) describing something you don’t know about redistricting data but want to learn, and why
• Earliest possible start date

Only applications with all requested materials will be reviewed. We are accepting applications until the position is filled. However, we will begin reviewing applications on February 3, 2025—complete applications submitted after this date may not be reviewed.

https://redistrictingdatahub.org/join-us/work-with-us/