Unit Supervisor (Public Service Administrator)

  • Illinois Department of Human Services
  • Springfield IL
  • Feb 28, 2025
Full time Administrative Public Health Public Policy Executive Government

Job Description

*** MUST APPLY ON OUR WEBSITE ****

Location:  Springfield, IL, US, 62702

Job Requisition ID:  44907

Agency: Department of Human Services

Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 
Skill Option: Health and Human Services 
Bilingual Option: None 

Opening Date: 02/27/2025
Closing Date/Time: 03/12/2025

Salary: Anticipated Salary $7,966-$11,759/month ($95,592-$141,108/year)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC063

Position Overview

The Division of Rehabilitation Services is seeking to hire a self-motivated, knowledgeable, ambitious, detail-oriented Unit Supervisor to supervise a Disability Determination Adjudication Section for the Bureau of Disability Determination Services (BDDS) in Springfield. This position serves as a working supervisor and conducts case reviews on the more complex cases to ensure compliance with SSA (Social Security Act) guidelines. The administrator manages a monthly consultative examination budget and utilizes Microsoft Office Suite to maintain and report expenditures and budget reports. The administrator also confers with Information Services to test system upgrades and to provide feedback on critical impact areas such as electronic disability case processing, electronic case analysis tools and/or other electronic case processing systems.

Essential Functions

  • Serves as Unit Supervisor.

  • Serves as a working supervisor.

  • Manages a monthly consultative examination budget by allocating monetary amounts to staff to ensure uniform service to staff.

  • Confers with Information Services to test system upgrades and to provide feedback on critical impact areas such as electronic disability case processing, electronic case analysis tools and/or other electronic case processing systems.

  • Establishes and maintains effective working relationships with attorneys, physicians, hospital personnel, Social Security offices, and other public social service agencies and claimants.

  • Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of four (4) years college.

  • Requires three (3) years progressively responsible administrative experience in a health or human services organization.

Specialized Skills

  • Of the three (3) years’ experience, requires 2 years' experience in all levels of social security disability adjudication and redetermination, including experience with Title II and Title XVI of the Social Security Act, which could be gained as a Disability Claims Adjudicator II or equivalent.

Preferred Qualifications

  • Two (2) years of experience in all levels of social security disability adjudication and redetermination, including experience with Title II and Title XVI of the Social Security Act, which could be gained as a Disability Claims Adjudicator II or equivalent.

  • Four (4) years of professional experience utilizing medical terminology, body systems, medical tests and reports and the effects of various types of impairments.

  • Four (4) years of professional experience conducting case reviews on complex cases and working with rules, policies, and procedures of federal agencies such as Social Security Administration (SSA).

  • Three (3) years of professional experience developing and maintaining professional working relationships with attorneys, physicians, hospital personnel, Social Security offices, and other public social service agencies and claimants.

  • One (1) year of professional supervisory experience assigning work, providing guidance to subordinates, approving time off, and preparing performance evaluations.

  • One (1) year of professional experience managing, maintaining, and reporting expenditures and budget reports for a public or private business organization.

  • One (1) year of professional experience providing technical training and assistance to staff to ensure the accurate and timely benefits in service delivery.

Conditions of Employment

  • Requires ability to pass a federal employment background check. Individuals selected for positions with the Illinois Disability Determination Service (DDS) must go through a complete federal background investigation suitability determination by the Social Security Administration. Those individuals meeting the state requirements for employment must first complete the federal background investigation prior to their start date. This is necessary to determine whether an employee can be issued credentials in order to have access to the Social Security Disability data, records and systems. Further details will be provided during the pre-employment background check process.

*The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Mon-Fri, 8am-4:30pm; 1 hour unpaid lunch.

Work Location: 100 N 1st St Springfield, IL 62794

Division of Rehabilitation Services

Bureau of Disability Services

Adjudicative Services/Supplemental and Assistive Services Section

Agency Contact: DHS.HiringUnit@illinois.gov

Posting Group: Leadership & Management; Social Services

Occupations

Occupational Health and Safety, Program Management, Mental Health

URL

Salary

$7,966-$11,759/month ($95,592-$141,108/year)

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