Benefits Specialist

PRINCIPAL ACCOUNTABILITY

The Benefits Specialist plays a key role in the daily administration of all health and welfare benefit plans including medical, dental, vision, life, disability, EAP, FSA, and voluntary benefits for all employees. The Benefits Specialist manages benefit data in the HRIS portal and conducts frequent audits to ensure data integrity is achieved in payroll and vendor file feeds. This position is also responsible for the timely reconciliation of monthly vendor invoices, COBRA notifications, and ACA processing.
The Benefits Specialist manages all leave of absence programs, including FMLA, and makes daily determinations on employee eligibility, frequency of leave, and qualifications following federal and CBC policy guidelines. This role also supports the Benefits Manager with the annual open enrollment project, manages the new hire enrollment process, administers the Tuition Reimbursement Program, and processes medical support orders. This position ensures benefit policies and procedures are followed in compliance with federal laws and plan documents.
This position requires excellent customer service and communication skills, as well as the ability to present benefit information to employee groups at all levels.
The Benefits Specialist exemplifies and champions CBC Core Values and HR service standards. Professional appearance and attendance are essential and face-to-face interaction with employees and management is required. This position exercises discretion, maintains an exceptional level of confidentiality, and utilizes sound judgment when dealing with sensitive issues.
Regular, full-time attendance is required during normal working hours.

EDUCATION

• High School Diploma or GED
• Bachelor’s Degree in Human Resources (HR) or related field with a minimum of 2 years of Benefits Administration experience (preferred) or a minimum of 4 years of direct Benefits Administration experience in lieu of a degree

EXPERIENCE

• Minimum of 2 years of direct Benefits Administration experience
• Professional in Human Resources (PHR) certification or similar designation, preferred

SKILLS AND KNOWLEDGE

• Working knowledge of employee benefit administration and applicable laws (e.g., ERISA, COBRA, FMLA, ADA, Section 125, ACA)
• Ability to build a rapport with individuals from a wide variety of cultures, experiences, and backgrounds, with a strong commitment to diversity, equity, and inclusion
• Strong facilitation and collaboration skills and the ability to work effectively with others, to deliver high-quality programs, initiatives, and presentations
• Ability to maintain a continuous focus on improvement opportunities
• Ability to make recommendations to resolve problems or issues by using judgment that is consistent with standards, practices, policies, procedures, regulations, or government law
• Ability to evaluate, analyze, and research various topics and data for purposes of the development of HR training, programs, and initiatives
• Excellent organizational and detail-oriented skills, with the ability to prioritize and manage time effectively meeting established deadlines
• Advanced user of MS Suite

Carter BloodCare is an EEO/Affirmative Action employer. Carter BloodCare provides equal employment opportunities (EEO) to all employees and applicants and will not discriminate in its employment practices due to an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic, and veteran or disability status. In addition to federal law requirements, Carter BloodCare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Carter BloodCare is a Pro Disabled & Veteran Employer.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

https://www.carterbloodcare.org/who-we-are/careers/apply/