Community Education Coordinator II

Community Education Coordinator II

Hospice of Southern Illinois is a not-for-profit, free-standing, community-based hospice offering Southern Illinois and St. Louis Metro-East communities a range of services for people of all ages at the end of life. We have been providing compassionate care to terminally ill patients and their families in their home or a home-like setting since 1981. Since that time, we have continued our mission to enhance the quality of life for individuals and their loved ones touched by a terminal illness. Our reputation is a direct result of our desire to do more than what is required or expected. This can be seen in the passion and commitment of our employees and volunteers to provide excellent hospice care through all the services we provide. A career in hospice care at Hospice of Southern Illinois is a calling. Is it calling you? We are currently hiring for a Community Education Coordinator II position that would be based out of our Marion, IL office.

Summary of Community Education Coordinator II Position:

• Summary: Establish positive relationships with referral sources; enhance knowledge of the agency and its services in the community and among professional groups.  Support the organization attainment of strategic goals consistent with regulatory and agency policies, procedures, and standards.  Assists Community Education Manager with community and marketing activities in the service area.  Liaison between referral sources and clinical team.  Assesses community needs and solicits speaking opportunities to develop business.  Proposes, develops, and prepares community education resources for referral sources.  Networks to solicit current marketing trends in order to collaborate with Community Education Manager and Community Relations & Education Director to establish goals that support organizational goals.
• Schedule: 40 Hours Weekly, Monday-Friday 8:30 AM- 5:00 PM, with the possibility of evenings or weekends.
• Pay: $68,172.00 Annually. Full-Time Salaried Exempt Position.
• Location: Will be based out of the Patient Services Office located at 204 North Halfway Road, Marion, IL 62959. Will travel within all of the counties of our Marion office’s service area. This position has access to use the Company Vehicle for company related business. If the company car is not available for use, you would receive Mileage Reimbursement of .67 cents per mile for driving your personal vehicle.
• Hospice of Southern Illinois is certified by the State of Illinois and is in compliance with the registration requirements of the Illinois Equal Pay Act.
• By applying, you are consenting to be contacted via phone call, text, or email regarding your application for this position.
• For further information about our company, to apply online or see detailed information about benefits, please visit www.hospice.org/careers .
• For any questions or concerns, please contact HR Generalist Jade Gutierrez at (618) 310-7129 or email jgutierrez@hospice.org  .
• EOE

Position Requirements

1. Education
2. Bachelor’s degree in marketing or equivalent preferred.
3. Qualifications
4. Minimum of three (3) years of successful experience in marketing or sales required.
5. One year experience in hospice preferred.
6. Other Qualifications
7. Reliable means of transportation.
8. Ability to travel within the geographical boundaries of Hospice of Southern Illinois.
9. Ability to function with minimal supervision.
10. Excellent interpersonal skills with the ability to build relationships.
11. Ability to identify and interpret competitor trends.

• Physical Requirements: Performs repetitive tasks, exerts up to 50 lbs. force occasionally.  Requires clarity of vision >20 inches <20 feet, hears alarms/telephone/tape recorder. Bending at knee and squat-bend flexibility.  The Community Education Coordinator II manages stress appropriately, makes decisions under pressure, handle multiple priorities and works alone.  
• Working Conditions: The Community Education Coordinator II spends approximately 70% of his/her time in the following settings: air-conditioned office buildings and 30% in an automobile.  Both environments vary in exposure to excessive humidity and noise.  The position does have exposure to malodorous, infectious body fluids from patients, exposure to communicable diseases and exposure to traffic.

Essential Functions of the Community Education Coordinator II Position

1. Effectively fosters collaborative and positive relationships through trust and attentive listening skills.
2. Effectively assesses community needs and identifies potential educational opportunities for referral sources to enhance brand awareness.
3. Demonstrates the ability to adapt relationship style to various referral sources and community partners to strengthen the organization’s identification.
4. Ability to prioritize and effectively manage referral sources.
5. Effectively works as a professional liaison between referral sources, community partners, and the Hospice of Southern Illinois clinical team to strengthen the organization’s goals.
6. Demonstrates the ability to work autonomously and efficiently.
7. Develops positive relationships with potential new referral sources.  Implements ways to partner with referral sources and community partners to continually sustain and grow relationships.
8. Ability to effectively evaluate statistics, to see if marketing efforts are transitioning into referrals, to meet the organization’s goals.
9. Effectively balances and manages referral sources (including but not limited to: physician, offices, LTCF, assisted living facilities and community partners).
10. Demonstrate the ability to facilitate Hospice of Southern Illinois presentations to referral sources and community partners in a professional manner, to enhance the organization’s brand awareness.
11. Takes initiative to plan ahead for upcoming problems or opportunities and takes appropriate action.
12. Effectively communicates and presents information in a clear and concise manner.
13. Successfully mediates conflict between individuals and groups; can hammer out tough agreements and settle disputes equitably; can find common ground and obtain cooperation with minimum noise.
14. Analyzes problems by evaluating available information and resources; makes decisions and develops effective, viable solutions to problems which can help drive the effectiveness of the department.  
15. The ability to incorporate values and principles that distinguish right from wrong in making ethical decisions and choosing behaviors, which align with the core values of the organization.
16. Demonstrates the ability to solve problems, to identify, design, and contribute to the development of new ideas and approaches that will improve work processes and systems.
17. Self-management of behaviors that is conducive to positive team member  interactions.  Demonstrates the ability to embrace change if the situation demands it, manages stress, chooses a positive attitude, and to take initiative to make positive changes.
18. Able to manage time through planning and exercising conscious control over the amount of time spent on specific activities, especially to increase effectiveness, efficiency, or productivity of the department.
19. Demonstrates the ability to work cooperatively and to consider how actions affect others, cultivating a team environment to establish, build and maintain positive work relationships.
20. Is self-aware to recognize own feelings and their causes and effectively manage these feelings.
21. Utilizes technology to represent data.
22. Motivation – Demonstrates drive, commitment, initiative and optimism.
23. Ability to support, demonstrate, and celebrate Hospice of Southern Illinois core values in daily practice.
24. Appropriately manages paid time off per the guidelines set forth in the Employee Handbook and Benefits Manual.
25. Other duties as assigned.

Insurance and Benefit Information

• Accrual of Paid Time Off (PTO) and Extended Illness Benefits (EIB)

• Blue Cross Blue Shield Healthcare Medical Insurance. Company pays 90% of the employee’s health insurance premiums and contributes 15% towards the health insurance premiums for spouses or children. Please see the health insurance pricing at  www.hospice.org/careers .

• FLEX Spending/FSA for Traditional PPO Health Insurance Plans
• HSAs for High Deductible Health Insurance Plans with an employer contribution
• Blue Cross Blue Shield Dental Insurance
• Monthly Cell Phone Allowance of $36
• Access to use the Company Vehicle for company related business. If the company car is not available for use, you would receive mileage Reimbursement of .67 cents per mile for driving your personal vehicle.
• BCBS Vision Insurance
• 403(b) Retirement Plan with a company match up to 3% in 2025.
• BCBS Basic Life and AD&D insurance (Paid for by the company)
• BCBS Voluntary Supplemental Life Insurance for the employee, spouse, or children
• BCBS Short-Term Disability
• BCBS Long-Term Disability (Paid for by the company)
• Employee Assistance Program from Mine & Associates
• Tuition Reimbursement of $3,500 annually after one year of employment for approved courses.
• Student Loan Reimbursement of $2,500 annually after one year of employment
• McKendree University 10% Tuition Discount
• SIUE 5% Tuition Discount
• Recruitment Referral Reward Program
• Discounts from select companies (auto, cellphone, etc.)
• Earn Burgundy Bucks which can be spent on items such as clothing and services in the Employee Portal
• Wellness Reimbursement of $200 annually for gym memberships, marathons, and weight loss programs

www.hospice.org/careers